Tuesday, June 11, 2013
( Data Reporting Analyst ) ( Mobile Developer ) ( Systems Administrator ) ( Desktop Engineer ) ( Help Desk Manager ) ( .Net Developer - BA ) ( Windows Systems Administrator ) ( IT Systems Analyst ) ( Help Desk Analyst I ) ( .NET/ C# Web Developer ) ( Contract Drafting Technician ) ( Sr Interactive Account Manager ) ( Marketing Manager with Product Development Experience! ) ( Marketing/Communications Manager ) ( Flash Designer ) ( Interactive Art Director ) ( Digital Campaign Manager ) ( SEO Manager ) ( Project Engineer Power Generation )
Tuesday, May 7, 2013
( Recruitment Consultant B2B Sales San Francisco $60,000-$80,000 ) ( Analytics Consultant 2 ) ( Behavioral Specialist Consultant/Mobile Therapist ) ( Web Portal- Consultant + ) ( Senior Employment Specialist ) ( Sr. Analytics Consultant ) ( Leasing Consultant ) ( Implementation Consultant - Jericho, NY ) ( Production Coordinator ) ( Interactive Project Manager ) ( Interactive Marketing Manager ) ( Product Development Manager ) ( Graphic Designer ) ( Front End Web Developer )
Recruitment Consultant B2B Sales San Francisco $60,000-$80,000
Analytics Consultant 2
Behavioral Specialist Consultant/Mobile Therapist
Web Portal- Consultant +
Senior Employment Specialist
Sr. Analytics Consultant
Leasing Consultant
Implementation Consultant - Jericho, NY
Production Coordinator
Interactive Project Manager
Interactive Marketing Manager
Product Development Manager
Graphic Designer
Front End Web Developer
Saturday, April 20, 2013
( Customer Service Team Lead ) ( Underwriting Team Manager - Mortgage Banking- Garden City, NY ) ( Financial Analyst (Loan Surveillance) ) ( Program Manager ) ( Bank Protection Officer (Boston, MA) ) ( MORTGAGE BRANCH MANAGER ) ( Sales & Lending Associate ) ( Loan Processor ) ( Staff Accountant Treasury Operations ) ( Customer Service ) ( Associate Media Director ) ( User Experience Designer ) ( Sr. Web Developer ) ( Product Development Engineer ) ( Senior Interactive Art Director ) ( Web Content Manager ) ( Instructional Designer ) ( Drafter ) ( Electrical Drafter )
Customer Service Team Lead
Job ID: 3463
Position Description:
Position Summary
The Team Lead position supports the Customer Service management team in the daily operation of the call center. This position has limited supervisory responsibilities under the direction of the call center management. Serving as the front line support for customer service associates, the position demonstrates strong leadership skills guiding employees to meet performance and customer service objectives. In addition, the Team Lead acts as a Customer Service liaison with TNB clients or internal workgroups. The overall objective is to assist supervisors to ensure the team operates at the highest level of quality and productivity. Responsibilities include, but are not limited to the following:
• Active management of daily queue performance
• Assist supervisors in coordinating work flow within the call center
• Acting as supervisor on duty when necessary
• Provide floor presence, being available to employees to answer questions and assist with work problems
• First level contact for cardholder issues and escalations with the ability to identify the problem and provide a solution
• Identify training needs for team and report findings to call center management
• Coaching and/or training of CS associates as required
• Working with external clients and internal departments to resolve customer issues
• Logging & tracking of support activity associated with customer requests
• Resolving support requests from the CS floor in a timely manner
• Assist supervisor with Time & Attendance management to ensure proper procedures are followed
• Timely completion of ongoing projects as assigned by management
• Backing up the phone queues during call volume spikes
Position Requirements:
Education/Experience:
• Qualified candidates will have a high school diploma or equivalent, college degree preferred
• One to two years call center customer service experience
• Understanding of call center metrics and reporting
• Previous lead or management experience preferredSkills & Abilities:
• Self directed and pro-active
• Able to work independently or within a team environment being a strong role model
• Excellent interpersonal, written, and oral communication skills
• Strong organizational skills
• Able to prioritize and multi-task in a high-volume, fast-paced environment while still producing high quality work
• Able to analyze procedures and recommend improvements
• Sound decision-making; able to balance needs of both the client/cardholder and business
• Able to effectively de-escalate and resolve difficult customer issues
• Strong working knowledge of Card Services business rules, and departmental policies & procedures
• Able to build strong work relationships within the department and across the organization in a positive, professional manner
• Commitment to embracing and supporting change within the organization
• Computer proficiency in Microsoft Office products (Outlook, Word, Excel, etc.)
**Third Shift Availability Required
Underwriting Team Manager - Mortgage Banking- Garden City, NY
As an Underwriting Team Manager, you are the highest-level underwriter designation within the underwriting team. In this role, you will underwrite and review submitted files to analyze for Capacity, Capital, Character and Condition. This includes ensuring that loan requests meet program and product specifications or counteroffer to a different product and/or program when appropriate. In addition, you will communicate decision (approval, suspense, denial) to appropriate individuals within JPMorgan Chase, uphold fair lending practices of JPMorgan Chase Mortgage, meet targets for productivity, quality and customer satisfaction, and perform second review of contract underwritten denials from all areas.
Financial Analyst (Loan Surveillance)
ESSENTIAL JOB FUNCTIONS
Evaluate and monitor the financial performance of income producing properties that secure loans serviced by Key.
Evaluate and spread operating statements. Note changes in income, expenses or other significant issues and refer to manager any significant observations.
Review rent rolls. Note tenant defaults, major lease expirations or other significant changes and refer to manager any significant observations.
Collect and review borrower balance sheets as needed.
Correspond with borrowers to receive required documentation as scheduled.
Submit loans to the pre-watch list committee for review if it is suspected the borrower is withholding information due to poor property performance.
Order and review annual property inspections and determine whether any further action is required.
Verify the accuracy of information recorded in the system with the Prospectus.
Data entry of information into Excel, KCM Web (proprietary system) or other databases.
Program Manager
Excellent Career Opportunity
Program Manager
Afton MI
Our client a manufacturer of precision close tolerance metal formed tubing has enlisted Kelly Engineering to recruit for a direct hire Program Manager to be responsible for managing all phases of the quotation process post receipt of request for quotation (RFQ) and administer the launch of new business programs.
The Program Manager will be;
Responsible for evaluating customer RFQ, develop internal cost structure and create external sales pricing.
Maintain material and outside processing cost, schedule from initial RFQ through program launch.
Be first point of contact for client on all issues related to a RFQ and the new program development process.
Lead a cross functional team; with Engineering, Purchasing, Quality, Sales and Manufacturing for entire program launch cycle.
Responsible for client driven production launch milestones and creating an internal master schedule defining major program activities and internal responsibilities.
Support and manage pre-development activities such as proto-type part development.
Manage new business program launches through the APQP process.
Report status of program to Senior Management Team including issue escalation.
Responsible for ensuring PPAP process is delivered on-time and all documentation meet the client requirements.
Experience and Education Qualifications:
Excellent organizational and customer service skills.
Strong verbal and written communication skills.
Bachelors degree preferred but required with applicable experience with new products in the automotive industry including APQP and PPAP process.
Computer and typing skills with a high degree of accuracy with Word, Excel, Outlook and Microsoft Project.
Our client is ISO/TS 16949:2009 certified, offers cutting edge technology and know-how and long term stability.
Every day, Kelly Engineering Resources connects engineering professionals with opportunities to advance their careers.
About Kelly Engineering Resources
Kelly Engineering Resources® puts you in charge of your career, with access to cutting edge projects and technologies in industry leading organizations.
Top companies throughout the world have trusted Kelly® as a premier source of engineering talent and services since 1965. And engineering job seekers know Kelly® as a firm with an unmatched reputation for quality, integrity and professionalism.
Whether you seek the variety and flexibility of working on short term project engagements, or prefer contract-to-hire or direct hire placement with our clients, apply with Kelly® to explore opportunities that suit your specific professional interests. Visit http://www.kellyengineering.com.
Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Serving clients around the globe, Kelly provides employment to more than 560,000 employees annually. Revenue in 2012 was $5.5 billion. Visit kellyservices.com and download The Talent Project, a free iPad® app by Kelly Services.iPad is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Bank Protection Officer (Boston, MA)
The world’s leading private security organization, G4S, has an immediate job opportunity for a Bank Protection Officer. G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.
G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.
The world’s leading private security organization, G4S, has an immediate job opportunity for a Bank Protection Officer. G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.
G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.
- Perform security patrols of designated areas on foot or in vehicle
- Watch for irregular or unusual conditions that may create security concerns or safety hazards
- Sound alarms or call police or fire department in case of fire or presence of unauthorized persons
- Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles
- Permit authorized persons to enter property and monitors entrances and exits
- Observe departing personnel to protect against theft of company property and ensure that authorized removal of property is conducted within appropriate client requirements
- Investigate and prepare reports on accidents, incidents, and suspicious activities
- Provide assistance to customers, employees and visitors in a courteous and professional manner
MORTGAGE BRANCH MANAGER
The Branch Manager is responsible to oversee a team of mortgage originators and support team.
Company Benefits:
- Wide range of loan programs with in-house Underwriting – Asset dissipation, Pledged asset, Reduced income with verified assets, Jumbo to 90% with no PMI and FHA/VA down to 580 FICO
- Investor relationships
- Free productivity platform & Free website for Real Estate partners
- Robust benefits package including - Medical, Dental, Rx, Vision, Life Insurances & 401k
- Exceptional Support and Processing
- Exclusive Marketing Portal – Allows you to create and customize branded marketing campaigns
- Scenario Help Desk
- 21 day closing cycles*
- Paperless Office
- Realtor Marketing and Productivity Platform
- Personalized Websites
- Career path to Branch Manager support
- Media Exposure: Company regularly featured on Fox, NBC, and ABC
- Freedom to manage P&L
- Ability to control Team Compensation
- Annual Company Trip Incentive
- Turn time for loan approvals excludes any loans that need to be sent to third parties for underwriting, this would include brokered loans and state bond program loans.
- Reduced compensation on State Bond Programs
Sales & Lending Associate
Loan Processor
Staff Accountant Treasury Operations
Magna Carta Companies is a national, commercial insurance carrier seeking qualified candidates for a full-time Staff Accountant in the Treasury Operations Unit that is located at its New York City headquarters. This position reports to the Assistant Manager of Treasury and is part of the Finance-Accounting-Treasury-Reinsurance Department.
Candidates must have credentials that demonstrate a solid business accounting/treasury background and the capability to develop advanced technical, as well as analytical skill sets. Job responsibilities and duties include preparation of bank reconciliation reports, journal entries, and various monthly and quarterly treasury and investment reports. In addition, the incumbent will provide back-up and support to the Accounts Payable Unit. The incumbent will assist in preparing management reports on a variety of subjects and the incumbent will be expected to work as needed throughout the year including but not limited to working during the quarterly and annual statement closing periods.
Customer Service
Randstad National Delivery is seeking skilled customer service professionals for openings in Coraopolis, PA (not on a public transit route!). Positions will involve appraisal order follow up and tracking, communicating status/delays to clients, and working with a variety of other customer service, data entry and administrative tasks as needed.
-Positions are temporary, estimated to last 12 months, but have temp-hire potential
-Three shifts are available: 9am-6pm, 10am-7pm or 11am-8pm, need to be flexible to work some Saturday hours during busy periods or as business need dictates
-Pay rate is set at $12.00 / hour
Randstad offers medical/dental benefits, a weekly pay schedule and direct deposit!
Working hours: 9am-6pm, 10am-7pm or 11am-8pm - need to be flexible to work some Saturday hours during busy periods or as business need dictates
REQUIREMENTS INCLUDE:
-Client requires completion of background check and drug screening prior to assignment start date
-HS Diploma or equivalent is required
-Qualified candidates should have previous customer service experience and type approximately 35+ wpm
***FOR IMMEDIATE CONSIDERATION please email your resume to with Subject Line "Temp CSR - Coraopolis". WHEN APPLYING, please specify what shifts you are available to work. NO PHONE CALLS, PLEASE.***
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.