Showing posts with label steward. Show all posts
Showing posts with label steward. Show all posts

Monday, June 3, 2013

( Forklift Operator with RF Scanner experience ) ( Site Representative - Mail ) ( Material Handler ) ( Warehouse Steward ) ( Shipping Supervisor ) ( CDL A Route Driver ) ( UPS Part Time Package Handler ) ( UPS SCS Dockworker (part-time) ) ( Logistics Support (2nd shift) ) ( Site Representative - Print / Copy Operator ) ( Customer Service Representative ) ( Entry Level Technical Support Professionals Needed! ) ( Call Center Representative ) ( Guest Service Representative ) ( Customer Service Representative I ) ( Office Clerk ) ( Data Entry/Customer Service ) ( Life Science Customer Service Representative )


Forklift Operator with RF Scanner experience

Details: Must be able to safely operate a sit-down forklift. Will also need to have experience utilizing an RF Scanner. Able to lift up to 40lbs consistently to include bending, stooping and twisting regularly. Will be on and off the forklift on a regular basis.Working hours: 8am to 4:30pmMust have documented RF Scanner experience.High School Diploma required.Must pass a drug and background screen.Must pass reading and math test.Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Site Representative - Mail

Details: We are seeking a Site Representative to represent our company at our prestigious client's site. Canon Solutions America provides industry leading enterprise services, advanced production print technology and large format solutions supported by experienced professional service offerings. Canon Solutions America helps companies of all sizes to improve their business by increasing efficiency, controlling costs and becoming more environmentally conscious. Canon Solutions America is a wholly owned subsidiary of Canon U.S.A, Inc. If you are goal oriented, have an interest in technology, and are an outgoing person this may be the position for you! Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more!Specific job duties will include but not be limited to the following: Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail; track courier and accountable items (FedEx, UPS, Certified Mail, etc); research and route unidentified and generic mail; receive, log, deliver and track messenger items; respond to customer requests; perform routine upkeep and basic maintenance of equipment; record and track customer inquiries and fulfillment of requests. May be cross-trained in other departments (shipping & receiving, switchboard, file room). Scheduled hours are Mon - Fri 10:00 AM - 7:00 PMQualifications include a high school diploma or equivalent, ability to multi-task, excellent communication skills, basic computer skills, prior experience in a customer environment, technical knowledge to maintain and troubleshoot equipment within the department, ability to work with minimal supervision, ability to lift paper and packages weighing up to 55lbs. Knowledge of outsourcing/facilities management, such as copy center, mailroom, records/file management, shipping/receiving, document imaging, reprographics, and facsimile operations are highly desirable. An understanding of UPS WorldShip software and USPS regulations would be beneficial. Canon Solutions America is an Affirmative Action Equal Opportunity Employer M/F/D/V.

Material Handler

Details: Responsibilities include pulling orders, stocking inventory, loading/unloading trucks, operating a forklift, and general warehouse duties.

Warehouse Steward

Details: Will work under the direction of the Warehouse Manager. This position will assume the full responsibilities of the warehouse manager when necessary.  i.e.: vacations, sick, meetings, etc. Main positions pulls inventory to fulfill customer orders. Assist in Cycle Count and Year End Inventories Cross Train with other job specific departments; Receiving, Stock Handler.

Shipping Supervisor

Details: Job Classification: Contract We are looking for a hands on Shipping Supervisor to help in the shipping department with supervising 7-8 employees while working hands on. This is within one of our clients manufacturing facilities located in Philadelphia.This will be a hands on role, will be operating the Forklift to load and unload trucks most of the time, but will be expected to perform supervisory responsibilities while doing so. These include:- Organizing work flow- Planning space management of product- Tracking inventory- Directing personnel- Dealing with shipping issues- Coordinating loading/unloading - Recommending improvements to managementThis person must be able to gain the respect of current employees in the beginning. Looking for a cross between good professionalism and the ability to build relationships with people from warehouse personnel to management to ownership. We are looking to fill this position as soon as possible. Join Aerotek Commercial Staffing&#174. We employ people in light industrial, light technical and office support positions across the nation. If you are looking for a competitive wage, solid opportunity, and a career path to success, contact us now! We offer comprehensive benefits to include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone, put it in the hands of a specialist. Join the Aerotek Commercial Staffing team! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

CDL A Route Driver

Details: The Service Representative is the face of the company and must project a professional and positive image of Altaquip at all times while maintaining and building excellent customer relationships.  This person is responsible for the safe operation of a motor vehicle and safely picking up and dropping off units at the customer facilities so that the customer is given an excellent service experience.  This person must maintain compliance to all company policies/procedures and DOT regulations.    Operate a company provided truck in an efficient/safe manner complying with all company policy and DOT regulations. Pick up and deliver units from stores to shop for repairs and back again once repairs are completed Accurately track all units via pick up and delivery logs.  Obtain required sign offs on all units. Build and maintain relationships with the customers team members. Utilize and comply with driver IT tools and administrative requirements Train/mentor less experienced Service Representatives Keep truck clean and organized and in compliance with DOT and Maintenance requirements Housekeeping of all shop common areas and other duties as assigned Must pass a drug screen and not have any DUI or felony convictions on a background check. This job description is not meant to be a complete listing of all duties and responsibilities of a Service Representative.  During the course of employment, many different items may present themselves needing attention, and anyone in this role must be flexible and able to address items outside of the items listed here

UPS Part Time Package Handler

Details: Part Time Package Handlers Package Handlers Summary: UPS is hiring individuals to work as part-time Package Handlers. This is a physical, fast-paced position that involves continual lifting, lowering and sliding packages that typically weigh 25 - 35 lbs. and may weigh up to 70 lbs. Part-time employees usually work 3 1/2 - 4 hours each weekday (Monday through Friday) and typically do not work on weekends or selected holidays. Please note that these opportunities are part-time only working approximately 17 1/2 – 20 hours per week.

UPS SCS Dockworker (part-time)

Details: Learn What Brown Can Do For You! UPS Cartage Services, a UPS Company is recruiting individuals to work as Part-Time Dockworkers. This is a physical, fast-paced position that involves continually moving freight/cargo throughout the Facility, both manually and by use of powered equipment. This position requires the ability to frequently lift, push or pull packages weighing up to seventy pounds.

Logistics Support (2nd shift)

Details: The Logistics Support position coordinates the load activities by talking with carriers, customers, suppliers and vendors, ensuring that loads are picked up and delivered on time.Handle very high telephone call volume in a courteous, efficient manner during evening, night and weekend hours. Schedule and verify loading and unloading appointments with shippers and receivers. Work with carriers to monitor the loading and unloading. Identify and solve existing and potential problems. Involve supervisor, and contact account executive as appropriate to resolve problems. Locate carriers to cover customer loads with approved carriers. Enter information into Load Manager program to update the system with pertinent information about activity during shift. Perform miscellaneous clerical duties during periods of low call volume. Contributes to the growth of the business by referring quality candidates into the hiring process.Good telephone and communication skillsExcellent organizational and follow up skillsAttentive to detailAbility to work efficiently in fast paced environmentAbility to prioritize many different requests and handle changing priorities; able to work independently.Strong customer service orientationBasic computer proficiencyCompensation - $12.50 hourly

Site Representative - Print / Copy Operator

Details: We are seeking a Site Representative to represent our company at our prestigious client's sites. Canon Solutions America provides industry leading enterprise services, advanced production print technology and large format solutions supported by experienced professional service offerings. Canon Solutions America helps companies of all sizes to improve their business by increasing efficiency, controlling costs and becoming more environmentally conscious. Canon Solutions America is a wholly owned subsidiary of Canon U.S.A, Inc. If you are goal oriented, have an interest in technology, and are an outgoing person this may be the position for you! Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more!Specific job duties will include but not be limited to the following: Operation of color and black and white reprographics equipment, bindery equipment, and industrial sized cutting materials and drills; collating and binding; fulfillment duties such as inserting materials into envelopes and other containers, folding, shrink wrapping. Receiving and reviewing customer work orders, perform basic equipment maintenance, making pick-ups and deliveries. Record job data in logs or other forms as appropriate; perform data entry, maintain inventory supplies. Understand and respond to customer needs and requests, assist end-users in basic functionality of copy equipment.Qualifications include a high school diploma or equivalent, ability to multi-task, excellent communication skills, basic computer skills, prior experience in a customer environment, technical knowledge to maintain and troubleshoot equipment within the department, ability to lift paper and packages weighing up to 55lbs. Knowledge of outsourcing/facilities management, such as copy center, mailroom, records/file management, document imaging, reprographics, and facsimile operations are highly desirable. Canon Solutions America is an Affirmative Action Equal Opportunity Employer M/F/D/V.

Customer Service Representative

Details: Customer Service RepresentativeDISH's 11 U.S.-based Customer Service Centers provide 24/7, award-winning service to millions of customers throughout the nation. Customer and Technical Service representatives act as excellent information resources for billing, programming and troubleshooting questions, while Sales agents focus on selling DISH services and building new accounts.Customer Care Specialists are responsible for assisting customers on a wide range of topics including payments and billing, product features, and technical support. Representatives are dedicated to resolving customers inquiries accurately and efficiently, which ensures customers are 100% satisfied with the DISH products and services they have chosen. Primary responsibilities are described in the following categories: Payments and Billing - accept payment by credit card, offer self-serve payment solutions, and explain charges on the customers bill. Product features - assist customers with pay-per-view orders, change programming packages, equipment upgrades, and general questions. Technical Support - troubleshoot a variety of technical issues, from signal loss to remote control use. Sales - use a consultative approach to educate and offer existing customers additional programming, products and services to enhance their DISH experience.

Entry Level Technical Support Professionals Needed!

Details: There are many openings for entry level technicians and desktop support professionals where you will be providing technical support and hardware maintenance to our clients.  **Troubleshooting Windows Operating Systems (XP, Windows 7)**Handling PC hardware issues and printer issues**Setting up and maintaining user desktop environments**Must be able to manage help desk tickets and provide good call resolution timeOther duties will include setting up peripherals, maintaining inventories and organizing IT parts and equipment.

Call Center Representative

Details: Call Center Representative (Sales)Earn up to $70K!Dallas, TexasTMX Finance is seeking outgoing and courteous Online Sale Representatives to join our amazing team at our new state of the art Call Center Facility in Dallas, Texas. This role is all about customer service and satisfaction and you’ll get to interact with both current and potential clients on a daily basis via live-chat and phone conversations.  Your extensive product knowledge, coupled with your unwavering ability to anticipate and accommodate the needs of our customers, will allow you to successfully field questions or concerns that come in through our chat portal and customer service hotline.  The talented group of Online Sales Representatives at TMX Finance is also responsible for following up with consumers that have expressed an interest in our loan products.  Your informative, enthusiastic encouragement will serve to convert these sales leads into new customers, and our work as a team will be complete!Responsibilities of the Call Center Team Representatives: Successfully sell TMX Finance's loan products to interested consumers Follow up via phone on sales leads generated by various on-line entities Provide support to customer service hotline inquiries and maintain appropriate documentation Provide unrivaled customer service assistance to current and potential customers via live-chat Serve as the primary contact person for on-line live-chat portal Create and maintain daily/monthly customer service and sales reports for the management team Take on additional team projects as assignedCall Center Representative (Sales)

Guest Service Representative

Details: Guest Services Representative / Front Desk / Customer ServiceAssures highest possible level of guest satisfaction. Responsible for capturing sales through reservations and sales inquiries. Coordinates front office activities to assure that guest service standards are consistently met and optimum number of rooms are occupied. Guest Services Representative ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Demonstrates and promotes a strong commitment to providing the best possible experience for our guests and employees. Sells the value of Extended Stay America to all inquiries (via telephone and in person) and strives to convert them into reservations and occupied rooms. Responsible for conducting courtesy calls within 20 minutes after guest check-in. Probes to uncover as much information from guests as possible to assist in the gathering of potential sales leads, as well as understanding/defining market segmentation and company information. Processes guest reservations, registrations, payments, and departures. Handles collection efforts of all in house balances and notifies management of potential liabilities. Balances all cash, check, credit card and city ledger accounts through verification. Shift reports and performs audit functions if assigned. Responsible for thorough understanding and effective performance of property management system. Maintain and organize work area and clean model, lobby and Front Desk area daily. Respond to all guest requests and follow through to assure satisfactory outcome and compliance. Offers Guest assistance when needed whenever possible. Complies with all safety and security policies in accordance with Extended Stay America standards. Involves cross training into the housekeeping and laundry areas so that assistance can be given as needed. Responsible for performing competitive checks nightly to other hotels in area. Educates competitors on using Extended Stay America as an option for overflow guests

Customer Service Representative I

Details: Sunbelt Rentals, a wholly-owned subsidiary of Ashtead Group plc, is one of the largest equipment rental companies in the U.S. Based in Fort Mill, S.C., we serve the needs of a wide variety of customers - from commercial, residential, municipal and specialized service industries to weekend do-it-yourselfers. With a large network of locations in 34 states and the District of Columbia, we deliver the equipment you need and provide a superior level of customer service. At Sunbelt Rentals we aspire to be the best player in the industry, not the biggest.Position Objective:The prime function of the Customer Service Representative (CSR) is to maximize each customer order in terms of volume of product and price; to ensure the equipment is delivered on time and that the customer is not only satisfied; but impressed with the services and receives an invoice that they are willing and able to pay. Position Responsibilities:Processing customer orders which includes; but is not limited to:Negotiating the original order; maximizing rate and volume.Obtaining full details of customer; checking customer account or obtaining credit application for new customer.Finalizing details about when, where and what equipment is required.Checking availability of equipment with shop.Recording details of call in phone log.Processing cash rentals (complete identity checks, obtain prepayment and deposit if required, check to see if additional equipment is on rent to customer).Organizing transportation, i.e... Coordinating deliveries and collections, optimizing the use of transport.Accurate input of rental contracts and Administration of rental contracts.On and off rental dates.Rates and all ancillary charges.Amendments.Suspensions (ensuring prompt collection of equipment).Terminations (ensuring all ancillary charges are made).Filing of contracts and related paperwork.Checking invoices and credit memos against contract files. Conducting telesales and forwarding sales leads and incoming inquiries to Salesman. Acting as a liaison for marketing in respect to product promotions and frequent renter programs. Maintaining lost rent logs.Perform other duties assigned as assigned by the manager.Education and Requirements:High School diploma or GEDValid driver's licenseYears Experience:2-3 years of Rental Industry experience

Office Clerk

Details: Temporary Office Clerk, Bluefield, VAOFFICE CLERKADMINISTRATIVE -          Update and maintain audit files-          Reconcile route invoices -          Filing of contracts, invoices and support documents-          Printing of invoices and daily reports-          Communication of errors and corrections to route drivers, district managers and customers-          Scanning and e-mailing data-          Mailing company information out-          File and secure route books upon completion-          Scan Route Deposit via Edge as well as other deposits as necessary-          Review all paperwork for completeness prior to sending Preferred Qualifications: High School Diploma (Associates Degree preferred) Two to Three years of office experience Basic knowledge of office procedures and equipment. Strong Data Entry skills:  11,000 key strokes per hour Strong Excel and Report preparation Strong mathematical aptitude Detail oriented with attention to accuracy Prior database maintenance experience Working knowledge of English language and grammatical structure, and the ability to effectively and tactfully communicate, both orally and in writing. Resilient, composed, and positive in the face of pressure and conflict Professional and confidential in all dealings with customers, vendors, and other ARAMARK employees

Data Entry/Customer Service

Details: Cincinnati Association looks for candidate with data entry experience, efficient internet and phone skills and will learn document scanning.

Life Science Customer Service Representative

Details: PALL CORPORATIONLife Science Customer Service Representative - Port Washington, NY There is no greater calling or opportunity for a fluid management company than today’s challenge – helping customers protect people, the environment and our natural resources. Together we are implementing technologies that purify and conserve water, consume less energy, make alternative energy sources possible and practical, advance medicine and minimize emissions and waste. Our collective efforts are enabling a greener more sustainable future.Pall is a Fortune 1000 materials science and engineering company with the broadest filtration, separation and purification capabilities in the world. Our process and product enabling technologies help our customers make good products better, safer and even possible. We provide innovative products to customers in health care, biotechnology, pharmaceutical, semiconductor, municipal drinking water, aerospace and industrial manufacturing markets. Headquartered in Long Island, NY, Pall has operations in every major country.Life Science Customer Service Representative - Port Washington, NYThe Customer Service Representative’s (CSR) primary responsibility is to ensure customer satisfaction. The CSR will manage all aspects of the order fulfillment process, from order to cash for assigned accounts and or designated territory. The Customer Service Representative will function as the critical link between the customer and Pall Corporation’s, Field Sales personnel, Materials Management, and other internal departments, to provide follow-up support to meet the needs wants and expectations of the customer.  RESPONSIBILITIES: Serve as the primary liaison for the customer, when interacting with Product Marketing, Material Management, and other Pall Life Science (PLS) departments. Provide dedicated phone, support within Customer Service, responding to customer requests and complaints in an expedient and professional manner, with authority to handle or coordinate all inquiries to achieve complete resolution and full customer satisfaction. Manage the processing of orders received via telephone, fax, mail, or the Internet, in a timely and accurate manner. Exercise full authority to perform contract review in preparation of order entry, enter orders directly into SAP environment, and maintain central customer database. Work closely with Regional Sales Manager to coordinate resolution of customer issues and to help increase sales growth in their respective territory. Acquire and maintain an understanding of the general processes within the following departments and how they interrelate to Customer Service: Material Management, Shipping, Accounting, and Marketing. Spend time within each of these departments (as able) to learn their processes, strengths and limitations, as well as to build good lines of communication. Develop and maintain relationships with the above mentioned departments to ensure the ability to address customer needs and expedite requests. Develop and distribute Open Order, Back Order, and Shipment Reports for customers. Processing of complaints and credit memoranda. Prepare status reports or other summaries and analyses as requested by Management and Sales. Basic knowledge of SAP, including the ability to enter orders, determines order and/or shipping status and evaluates inventory status. Develop a general understanding of the various Pall Lines of business and the products they support. Seek continuous process improvements to enhance department productivity and PLS customer service performance. Assist in department filing and clerical support as required.

Sunday, June 2, 2013

( GENERAL SERVICES DEPUTY DIRECTOR ) ( Customer Service Representatives ) ( NEW ENTRY LEVEL POSITIONS-SALES, MARKETING AND CUSTOMER SERVICE ) ( DMV CLERK ) ( OFFICE MANAGER / BOOKKEEPER ) ( TELEPHONE APPOINTMENT SETTERS ) ( DELICATESSEN CLERK ) ( Steward ) ( Public Area Attendant - Wyndham Cleveland ) ( CUSTOMER SERVICE SPECIALIST Ref #503110 KCMO's Water Services ) ( Retail Member Relations Specialist ) ( Receptionist ) ( Medical Billing Specialist ) ( Deliver Telephone Directories ) ( BSA OFFICER ) ( Banking ) ( EXPERIENCED OTR Flatbed Drivers earn 50 up to 55 cpm loaded ) ( WATER DISTRIBUTION OPERATOR in TRAINING )


GENERAL SERVICES DEPUTY DIRECTOR

Details: MANAGEMENT General Services Deputy Director $109,903 - $132,594 Annual Salary County of Sonoma General Services seeks a management professional with proven leadership, business development, and project management experience to help shape the department's future. Req's: 5 yrs related program/ division mgmt or equiv experience. For info. about this exciting opportunity, visit www.yourpath2sonomacounty.org or call HR at: 707-565-2331 Apply by: 6/23/13 EOE Source - The Sacramento Bee

Customer Service Representatives

Details: LINCARE, LEADING national respiratory company seeks friendly, attentive Customer Service Representatives for the Raleigh/ Cary area. Must have DME or healthcare billing experience. Phone skills that provide warm customer interactions a must. Maintain patient files, process doctors' orders, manage computer data and filing. Drug-Free Workplace. EOE. FAX resume to: 919-481-3665, Email: Source - News & Observer

NEW ENTRY LEVEL POSITIONS-SALES, MARKETING AND CUSTOMER SERVICE

Details: NEW ENTRY LEVEL POSITIONS-SALES, MARKETING AND  CUSTOMER SERVICESparta Consulting  is a marketing firm that expanded to Hollywood area and is hiring for their sales, marketing, & customer service departments with advancement opportunity! Sparta Consulting specializes in outsourced marketing services for medium to large national and multi-national clients. This job involves face to face sales of services to new business prospects. We specialize in increasing our clients' target market, and providing a quality customer base. The professionalism, the in-person interactions, and the strong relationships with their target markets give them a strong ROI, putting us in a position of expansion and growth.Compensation for this position is on a pay for performance basis.That's where you come in. The positions we have vary in the marketing, sales, and customer service department.  All will involve working with people on a daily basis, and require great people skills.  The opportunity to grow into a management position is available for the right candidates.  The candidates that are selected for leadership roles will start ENTRY LEVEL and then be cross-trained in the areas of management, sales and marketing.Send your resume at

DMV CLERK

Details: AUTOMOTIVE DMV CLERK F/T, Mon-Fri., minimum four years DMV processing experience. Fax resume to 916-786-5756 For more details go online: AutoNation.com click on "Careers", click on "TAG/TITLE ASSOCIATE" Source - The Sacramento Bee

OFFICE MANAGER / BOOKKEEPER

Details: OFFICE MANAGER / BOOKKEEPER Quickbooks and Excel experience required. Must have knowledge of livestock feed industry. Position will be responsible for customer service, including answering phones, taking orders, describing company's products; Weighmaster; Ordering supplies & inventory; Tracing inventory, grain stocks, & harvest records; Payroll, monthly financial statements & misc reports; Provide backup for A/R & A/P clerk. Benefits include 401k, health insurance, vacation & sick pay, paid holidays. Send resume by fax 530-934-6914 or email No phone calls or drop ins. Source - The Sacramento Bee

TELEPHONE APPOINTMENT SETTERS

Details: Telephone Appointment Setters Earn up to $25 hour P/T Okay Morn/Aft/Eve shifts avail. Pd Training. CALL TODAY! 916-853-7400 X 6756 Source - The Sacramento Bee

DELICATESSEN CLERK

Details: RESTAURANT Delicatessen Clerk Good pay, experience required. Day hours. FT/PT (916) 448-5610 Source - The Sacramento Bee

Steward

Details: The Steward/Potwasher/Warewasher is responsible for maintaining cleanliness and proper storage of all china, glass, and silver, and ensuring the highest standards of sanitation. He/she is also responsible for assisting the kitchen staff in maintaining the cleanliness of the kitchen and all storage areas; specifically for cleaning all equipment, utensils, and the physical work area. He/she is also responsible for assisting with proper food storage and rotation.

Public Area Attendant - Wyndham Cleveland

Details: Housekeeping Public Area Attendant Do you have an attention to detail and the abilty to give great customer service???  PRIMARY OBJECTIVES:Under the direction of the Housekeeping Manager, the public area cleaner provides and maintains a high standard of cleanliness, hygiene and comfort in all common areas.PRINCIPAL RESPONSIBILITIES:(Include but not limited to:)Provides exceptional customer service Cleans common areas as assigned, in accordance with Company standard  to ensure cleaning of all is satisfactorily completed Maintains pantry in a clean and orderly condition. Keeps pantries stocks with supplies only as instructed by your Supervisor Completely cleans areas, within allotted timeframe Ensure corridors and service areas are clean at all times •         Promote a clean and secure working environment•         Be familiar with and adhere to company occupational health and safety policies and procedures•         Work and behave in a way that does not endanger yourself or others in the workplace•         Report any unsafe practices, incidents or accidents to your supervisor / manager immediatelyWage: 7.85 per hourPre-Employement drug testing and background check

CUSTOMER SERVICE SPECIALIST Ref #503110 KCMO's Water Services

Details: CUSTOMER SERVICE SPECIALIST (Ref #503110) KCMO's Water Services Dept. Obtain add'l info / application / or apply at www.kcmo.org or Water Services, 4800 E. 63rd St., KCMO, 64130 816-513- 0187. EOE. Source - Kansas City Star

Retail Member Relations Specialist

Details: Schedule Required:   37.5 Hour Work Week with flexible schedule. Store Hours: Monday-Friday 9:00 AM - 5:30 PM, Saturday 9:00 AM - 3:00 PM Special Info:   Competencies: Customer Service PURPOSE: To greet and provide exceptional member and client experiences by effectively representing AAA products and services, in a manner that will build repeat business and generate sales. AAA products and services include Car Care, membership, travel, Show Your Card & Save, financial services, Travel Shop products, insurance and automotive services. Assists team to exceed Customer Satisfaction and Quality scores, while meeting established productivity goals. To process payments for all business lines. ESSENTIAL FUNCTIONS: 90% Process payments for all business lines. Reconcile cash, check, and charges, process daily reports and ensure balance at end of day. Prepare daily cash deposit as directed. Assists with the receipt and data entry of tickets and travel product inventory and ordering of same as appropriate. Learn and use established sales and service techniques to improve member/client retention, to meet or exceed quality standard scores, and to meet established productivity goals. Effectively manage branch traffic patterns while greeting members and processing transactions. Counsel potential members on the benefits and services of various membership plans with a concentration on selling Plus, Premier and auto renewal. Conduct Membership Review for existing members, update and upgrade plans as appropriate. Counsel and sell Financial Services products. Respond to member requests related to the utilization of their member benefits and assist the member in understanding the value of their membership. Complete other duties as assigned. OTHER DUTIES AND RESPONSIBILITIES: 10% In conjunction with Retail Office Manager and/or Retail District Manager, reviews and responds to client concerns promptly. Process passport photos and issue International/Inter-American Driver Licenses as required. Stocks branch promotional materials as required. Stocks branch travel shop products as required. Complete other duties as assigned.

Receptionist

Details: ReceptionistJob DescriptionThis position is responsible to meet and greet the patient, including crowd control and patient intake and check-out that delivers a quality patient experience. TQualifications:- Clinical setting- Basic computer skills and experience.- Demonstrated customer service, organizational, and task-management skills- Ability to work cooperatively in a team-based environment- Ability to coordinate patient intake efficientlyResponsibilities:In addition to the requisite qualifications the responsibilities and duties of the position include:- Function as "Greeter"- Direct patients to PERK- Collect patient demographic and chief complaint information and enter into EMR system- Collect and enter payments into EMR- Assist Providers with examinations and procedures as directed- Administrative support, including data entry, answering the phone, taking messages, etc- Maintain supplies- Assist in maintaining a survey ready environment- Other duties as required Source - The Sacramento Bee

Medical Billing Specialist

Details: Medical Billing Specialist We continue to expand and will be hiring 20+ new Billing Specialist. No experience required. We train enthusiastic and eager individuals that have a customer service, clerical and/or medical background. Requirements include the ability to pass our data entry test with 45+ wpm, excellent communication skills with the confidence to make collection calls, comprehension and problem solving skills are also needed. Refund SpecialistPrevious medical billing experience required. Eligible applicants must be able to analyze account information and other documentation to determine if accounts warrant a refund. Problem solving and analytical skills required as well as excellent telephone and communication skills. Prior AS400 experience a plus. Why Apply at MBSI?We offer an EXCELLENT work environment as well as an OUTSTANDING benefit package and a COMPETITIVE wage. Benefits include: medical, dental, vision and life insurance; company matching retirement plan; EAP, flexible spending accounts, paid time off, 9 paid holidays, tuition reimbursement and much more. To apply visit our office at 1601 Cummins Drive, Suite D Modesto, CA 95358 Monday-Friday 8am - 5pm or print applications from our website www.medamericabilling.com Fax completed applications to 510-879-9134. Previous employment will be verified and a criminal background check will be completed upon hire. No Phone Calls Please. EOE/M/F/D/V Source - The Modesto Bee

Deliver Telephone Directories

Details: Deliver Telephone Directories Chittenden + Franklin counties 18+yrs w/insured vehicles to deliver for Fairpoint. Also need office clerks and loaders. Starts 6/20. Work min. of 6 hrs/day get paid within 72 hrs upon completion of route. 800-979-7978, 9 & 5:30 pm, M-F Refer to job# 30103-c. EOE. Source - Burlington Free Press - Burlington, VT

BSA OFFICER

Details: BANKING FIRST NORTHERN BANK First Northern Bank is a state-of-the-art community bank serving the businesses and individuals of Yolo, Solano, Sacramento, Placer and parts of El Dorado Counties since 1910. We are currently in search of an exceptional candidate to fill the position of BSA Officer for our headquarters in Dixon, CA. The selected candidate will be responsible for developing, implementing and administering all aspects of the Bank Secrecy Act compliance program. Advise Compliance Manager, Senior Management, and Bank personnel of emerging issues. Oversee monitoring program, new product development and regulatory developments. May supervise other members of department. The ideal candidate will have a Bachelor's degree from four-year College or university; seven + years of related experience and/or training in a financial institution. Extensive knowledge of BSA, USA Patriot Act and OFAC. For additional details and to apply for this position visit: thatsmybank.com or Fax at (707) 678-7749 Please reference BSA Officer position on resume to be considered for position. First Northern Bank is an Equal Opportunity Employer. Source - The Sacramento Bee

Banking

Details: Now Hiring for the following Positions: HUMAN RESOURCES ADMINISTRATOR Seeking a highly motivated, self-directed team member for our HR Administrator position. BachelorÕs degree in business, human resources, or equivalent combination of education and experience. Minimum of five (5) years professional experience sufficient to demonstrate competency in benefits administration, payroll, recruitment and selection, and HR programs. Demonstrated knowledge, experience, and proficiency with databases and software applications that support human resources and payroll functions. Experience with ADP preferred. Must be proficient in MS Word, Excel, and Powerpoint. Strong analytical and problem solving skills. Excellent written and oral communication. Strong interpersonal skills and strong customer service orientation essential. Previous credit union or financial institution experience preferred. Please submit your cover letter, application, and resume to for consideration. Applications are available at www.sesloc.org/about_us/employment EOE Web TB7022634 * VIDEO Source - San Luis Obispo Tribune

EXPERIENCED OTR Flatbed Drivers earn 50 up to 55 cpm loaded

Details: EXPERIENCED OTR Flatbed Drivers earn 50 up to 55 cpm loaded. $1000 sign on to Qualified drivers. Home most weekends. Call: 843-266-3731 / www.bulldoghiway.com EOE Source - Rock Hill Herald

WATER DISTRIBUTION OPERATOR in TRAINING

Details: MAINTENANCE WATER DISTRIBUTION OPERATOR IN TRAINING FT/benefits. $18.36 hourly. Hiring for two positions: one in the Distribution Department and one in the Utility Department. The Distribution and Utility Departments are responsible for the maintenance of existing facilities and the installation of new water mains, meters, and appurtenances; and other duties as assigned/required. Water utility exp. And or certifications are desired. Please check the website for a full job posting - www.egwd.org Must provide clean DMV with EGWD application. Must be received by Friday, June 14, 2013 at 4:00p.m. HR; Elk Grove Water District, 9257 Elk Grove Blvd., Elk Grove, CA 95624 Source - The Sacramento Bee

Sunday, May 5, 2013

( Property Compliance Inspector ~ Walk-Through Internal Auditor ) ( WW Maintenance Worker ) ( Business Development / Broker Recruitment ) ( Utility Contractor looking for Foremen M/F , Gas pipe mechanics, ) ( Construction Superintendent ~ Showcase Your Inspection Skills ) ( General Manager / Director Full time position to oversee ) ( MAINTENANCE Property Management Co ) ( EDUCATION REPROGRAPH ) ( Now Hiring: Asst Director / Lead Preschool Teacher; Lead ) ( Division Director - Accounting ) ( Customer Service Rep I ) ( Restaurant Cook, Dishwasher, Steward - Top Pay at Grand Lux Cafe ) ( Customer Service Rep. ) ( VP, Human Resources Consulting ) ( Gift Basket & Flower Consultant Work From Home ) ( Special Event and Promotion Work ) ( MEDICAL ADMIN PROFESSIONALS )


Property Compliance Inspector ~ Walk-Through Internal Auditor

Details: Property Compliance Inspector ~ Be Our Walk-Through Internal Auditor Property compliance inspection professionals with the skills and experience to serve as internal auditors will find an ideal situation to showcase their expertise as a Property Compliance Inspector with American Homes 4 Rent, the country's fastest growing owner of single-family rental homes.  Working from your home office, in the Charlotte, North Carolina area, you'll play a pivotal role as you conduct rent-ready walk throughs of properties to ensure that all i's have been dotted and t's crossed. We'll rely on your knowledge of estimating, universal building codes, scheduling and an understanding of residential general construction to ensure that our properties are tenant ready for move in. If you're a self-motivated individual who can work with a great deal of autonomy, enjoys interfacing with general contractors and has a dependable personal vehicle to travel to homes needing inspection, this is a singular opportunity to add depth and breadth to your overall career skills portfolio. American Homes 4 Rent is focused on acquiring, renovating, leasing, and operating residential homes. We are a primary leader in the home rental market by aggregating a diversified portfolio of quality properties in our target markets. We are providing high levels of satisfaction to our residents and becoming respected members of our communities.

WW Maintenance Worker

Details: WW Maintenance Worker. Performs preventative maintenance on equipment at treatment plant, lift stations, and other equipment. Visit www.republicmo.com for complete job description and application form. Pre-employment drug screen/background investigation req'd. $10.86/hr. Apply by 05/17/13 deadline. Send application to: HR, City of Republic, 213 N. Main, Republic, MO 65738. EOE. Source - Springfield News-Leader - Springfield, MO

Business Development / Broker Recruitment

Details: A successful Wholesale Insurance Brokerage and Consulting Firm located in Mechanicsburg, PA is looking for a seasoned insurance professional working in sales and marketing to lead our business development initiatives.   Business Development / Broker Recruiter - This position will be responsible to develop, coordinate and implement marketing and sales plans designed to maintain and increase existing business and capture new opportunities for the overall development of the firm.   The ideal applicant will work closely with the telemarketer to identify and source broker development opportunities, and will develop relationships with other health care organizations, insurance/managed care companies and agents to foster regional growth.  Individual will create and deliver presentations and proposals with the intent of adding additional broker partners to our operations.

Utility Contractor looking for Foremen M/F , Gas pipe mechanics,

Details: Utility Contractor looking for Foremen (M/F), Gas pipe mechanics, drivers and laborers . Year round employment, competitive wages and benefits. Apply on line at www.danella.com choose job opportunities then Danella Line Services then New Castle, DE Source - Wilmington News Journal - Wilmington, DE

Construction Superintendent ~ Showcase Your Inspection Skills

Details: Construction Superintendent ~ Showcase Your Inspection Skills Construction professionals with the skills and experience to serve as internal auditors will find an ideal situation to showcase their expertise as a Construction Superintendent with American Homes 4 Rent, the country's fastest growing owner of single-family rental homes. Working from your home office in the Charlotte, North Carolina, area, you'll play a pivotal role as you conduct rent-ready walk throughs of properties to ensure that all i's have been crossed and t's dotted. We'll rely on your knowledge of estimating, scheduling and an understanding of residential general construction to ensure that our properties are tenant ready for move in. If you're a self-motivated individual who can work with a great deal of autonomy, enjoy interfacing with general contractors and have a dependable personal vehicle to travel to homes needing inspection, this is a singular opportunity to add depth and breadth to your overall career skills portfolio. American Homes 4 Rent is focused on acquiring, renovating, leasing, and operating residential homes. We are a primary leader in the home rental market by aggregating a diversified portfolio of quality properties in our target markets. We are providing high levels of satisfaction to our residents and becoming respected members of our communities.

General Manager / Director Full time position to oversee

Details: General Manager / Director Full time position to oversee all operations of an innovative Springfield non-profit business with a diversified product line. Must be able to make sound decisions in a fast paced environment. Strong leadership skills with a diversified work force is a must. Send resume to Box 306, c/o The News-Leader, PO Box 798, Springfield, MO 65801. Source - Springfield News-Leader - Springfield, MO

MAINTENANCE Property Management Co

Details: MAINTENANCE Property Management Co. in Springfield, MO, has immediate need for exp. maintenance person. Must have reliable vehicle, valid drivers license and tools. Excellent benefits pkg including medical, dental and life, and 401K. Applications will be accepted Mon. - Fri. from 9-5 Apply in person at: The Wooten Company, LLC 1675 E Seminole Ste B Springfield, MO Source - Springfield News-Leader - Springfield, MO

EDUCATION REPROGRAPH

Details: EDUCATION Reprographics Technician Reprographics Department Reqs: Sufficient physical ability to lift 50 lbs; HS Diploma, GED or CHSPE; $2,279 - $2,907/mo MODESTO CITY SCHOOLS Apply online at: www.edjoin.org Or call (209)550-3301, Ext. 5493 Deadline to-apply: 11:55 p.m., 5/13/13 Source - The Modesto Bee

Now Hiring: Asst Director / Lead Preschool Teacher; Lead

Details: Now Hiring: Asst Director / Lead Preschool Teacher; Lead Preschool Teacher; and Asst Preschool Teachers 417-886-6565 Source - Springfield News-Leader - Springfield, MO

Division Director - Accounting

Details: Company DescriptionQuatrro FPO Solutions, LLC (FPO) is an industry leader in providing value-based, dual-shore financial processing services and solutions. With a strategy to be #1 in the markets we have chosen, Quatrro FPO Solutions has advanced, tailored accounting outsourcing service models in our mid-market industries including restaurants, auto parts, grocery, and non-profit. Through the years FPO has gained a reputation for its integrity and high-quality service. Ranked #1 in customer satisfaction across core industry groups, we have an ambitious growth plan. FPO endeavors to provide its clients with innovative, value-based solutions at lower costs through a combination of people, advanced technology tools and platforms, and business processes. Quatrro FPO Solutions is a division of Quatrro Global Services, a global Business Process Outsourcing (BPO) company founded by Raman Roy, who leads a team of highly experienced professionals. Quatrro focuses on pioneering new service lines, geographies and business models across the BPO industry. “Creating value through innovation" is the cornerstone of Quatrro's business philosophy. Position Description We are seeking a candidate with at least 12 years of Financial/Operational Leadership to fill our Director role.  The Director will oversee fast-paced, multi-site operations supplying accounting and financial services to Auto Parts store owners.  Responsibilities include the leadership and development of staff, implementation of best practices, timely delivery of high quality services, and playing an active role in growing client revenue.  The ideal candidate will have an accounting background and BPO/off-shoring experience.  The Director must be able to partner with business development to build and expand relationships/sales with customer base.  This position will be based from our Pleasant Prairie, WI office, just north of the WI/IL border.  Core competencies include skills to not only run the Auto Parts accounting operations, but to motivate, energize, and lead the team.  Quatrro FPO Solutions is an Equal Opportunity Employer.   Areas of Responsibility: Customer Service: Develops industry’s customer service standards with respect to timeliness, content and style and communicates to staff.  Performs gap analysis to identify areas where performance does not meet standards, established action plans, and organizes training as needed.  Establishes ongoing client communication to meet SLAs and maximize customer service, recommend product/service enhancements, and monitor complaints to proactively initiate recovery actions, including identifying follow-up actions. Financial Performance: Develops annual industry budget (Globally) and performs monthly projections, drives operational and personnel decisions ensuring budgeted contract operating margin or develops alternative plans for corrective action.  Identifies SARG (Same Account Revenue Growth) opportunities, ensures that revenue enhancement strategies are implemented, and identifies process optimization and cost reduction opportunities. Production/Operations: Manages and continuously assess global resources, processes and systems to ensure customer deliverables meet or exceed promised delivery schedules.  Creates and maintains seamless, efficient, standardized operational processes that allow elimination of redundancies, standardization of procedures and maximization of performance.  Develops audit strategy to ensure complex and/or high-risk customers receive detailed review beyond the norm. Winning Culture/Personnel: Creates and maintains appropriate organization structure and staffing levels. Responsible for retention of staff and minimizing attrition across the global team.  Creates and maintains a winning culture globally and ensures a positive employee experience, supporting company initiatives to drive winning culture.   Drives awareness in global culture and encourages strong relationships throughout their global team, ensuring global communication is in place.  Leads talent/performance assimilation and management, including motivating management team and staff while driving Performance Effectiveness and a culture of continuous improvement.  Current staff consists of 10 direct reports and a total global team of 110 individuals. Interact with corporate functions: Supports the sales executive and maintains operational capability to support new customers in an environment of rapid growth, works closely with the finance team to provide required periodic reporting, ensures staff’s compliance with company HR policies, and negotiates with, selects and manages subcontractors and third-party providers.

Customer Service Rep I

Details: With an appropriate knowledge of the Company’s services and processes, a Customer Service Representative I works under the direct supervision of the Customer Service Supervisor to deliver the highest level of quality service to our customers. The Customer Service Representative I receives and responds to routine residential and commercial customer calls, inquiries, requests and complaints, which are typically general to moderately complex in nature and require limited research and investigation to reach resolution. Working in established guidelines, this position is responsible for delivering superior customer service in a prompt, respectful and courteous manner to ensure concerns are resolved. • Successfully complete training to become knowledgeable about the waste services industry and Republic Services’ processes, services and policies. • Respond in a timely and accurate manner to routine customer service calls, ensuring that residential customer issues and concerns are treated in a respectful and professional manner.• Effectively respond to routine issues regarding general commercial service changes and contract compliance matters, which may involve outbound calls and other communications to resolve simple issues including service level changes, contractual obligations, billing questions, service cancellations, price increases and equipment issues.• Return all internal and external calls, emails and facsimiles in a timely manner to ensure that customers’ concerns are understood, addressed and resolved in an efficient and complete manner as possible.• Receive and review individual performance metric reports and action plan with manager to understand individual performance.• Enter service and route data into computer for billing and route scheduling purposes.• Log information about customer service interactions into systems; update in a timely and accurate manner so that associates are able to track services inquiries and resolution.• Perform other job-related duties as required.The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Republic Services is an equal opportunity employer. We make all employment decisions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.

Restaurant Cook, Dishwasher, Steward - Top Pay at Grand Lux Cafe

Details: A Grand Career is Awaiting You.   GRAND LUX CAFEat Cherry Hill MallExciting and rewarding career opportunities are available for hourly staff that share our belief that innovation, commitment to excellence and uncompromising quality is critical to success.  If you are seeking grand inspiration, come join our dynamic team today!- Kitchen, Hourly Restaurant Staff Opportunities -Line Cook, Prep Cook, Dishwasher, StewardWe offer:flexible full & part-time schedulingwith benefits and TOP PAY!

Customer Service Rep.

Details: Job Classification: Contract Receive and place telephone calls. Perform data entry and use software programs. Maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Must document all calls and evaluate each account to determine if further research is necessary. Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner. Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management. Requires close attention to accuracy, performs independently, subject to practices and procedures.Requirements:1-2 years of call center customer serviceHigh School DiplomaAttention to detailBasic data entry Join Aerotek Professional Services&#174. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

VP, Human Resources Consulting

Details: Vice President, NFP HR ServicesDepartment:  Human Resources Reports to:  Senior Vice President, NFP HR Services Summary: The VP of HR Services manages the consulting division of the newly created NFP HR Services to direct and implement the NFP HR Service’s business plan and strategy. The position’s primary responsibilities are to partner with NFP’s Firms and their clients in a consultative role to determine the client’s HR/HRIS needs and propose solutions that can be offered in a fee-based project role.  The position requires tactical hands on approach of the day to day management of the consulting and client interaction process.   Essential Duties and Responsibilities: Firm and Client Facing Manage the HR consulting division;  working closely with internal and external clients Oversight of the consulting process from the Advisor/Client introduction and intake through project completion Collect, review and analyze HR documents from clients Create situational assessments to summarize client needs and move into the project phase Complete project work that is not assigned to Independent Consultants Attend conferences and seminars for firms and their clients Managerial/Administrative Manage team of independent consultants nationwide and the HR Business Partners in Regional Offices Assign/schedule/track project work using NFP 360 (Salesforce) Review  all project work prior to sending to clients Coordinate with administrative assistant and accounting on invoicing Complete HR related project work with Alterity for Private Equity clients Create newsletters, webinars and content for the NFP HR Services website

Gift Basket & Flower Consultant Work From Home

Details: A rating with the BBBWe are looking for passionate, motivated professionals who seek a rewarding part-time or full-time career opportunity as an La Bella Baskets Consultant. We Offer:* Pay Twice A Month* Work 100% online* Bonuses* Residual Income*  We are NOT mlm*  We offer COMPLETE training*  No inventory to buy, stock or carry* No  hassles or parties to hostThis is an honest-to-goodness home career opportunity that is found to be viable and profitable,The company offers it’s consultants the following benefits: * freedom and flexibility*  great pay for your personal sales*   bonuses*  5 ways to generate income and residual incomeFREE Benefits:*  LBB Savers Club membership - save 20% off the entire store 24/7. It's like having your own discount store.*  Cash back savers program, Save money and get cash back* Prescription cardYes, I Would Like to Learn How to Earn 5 Types Of Income With Gift Baskets And Flowers watch free video at:http://www.pageswirl.com/rotate.php?user=giftingcareer

Special Event and Promotion Work

Details: Seeking hard-working, professional and polished individuals for special events and promotions in Los Angeles. Must have: 1.) experience working large special events and promotions and 2.) exceptional interpersonal skills. Please submit your resume for consideration. We are an equal employment opportunity employer.

MEDICAL ADMIN PROFESSIONALS

Details: Seeking MEDICAL OFFICE ADMINISTRATORS for an established and dynamic healthcare institution in West Los Angeles. Qualifications are as follows: • Strong administrative, front-desk and reception skills• Experience with scheduling appointments and meetings (preferably medical and/or surgery)• Familiarity with medical terminology and verbiage• Experience working in a healthcare setting (preferred, not required)Responsibilities are as follows: • Reception• Scheduling• Written Correspondence• Microsoft Office experience (Word, Excel and Outlook)• Filing, phones and administrative projects We are an equal employment opportunity employer.

Saturday, March 30, 2013

( Financial Services Representative ) ( Inside Sales Representative - Inbound Call Center ) ( Claims Customer Service Adjuster, Sr ) ( Accounting Clerk - ResortQuest, Fort Walton Beach, FL. ) ( Guest Services Intern ) ( Reservation Agent - Bahama Bay by Wyndham Vacation Rentals, Orlando, FL. ) ( Guest Service Agent - Bahama Bay by Wyndham Vacation Rentals, Orlando, FL. ) ( Guest Services Associate - Pagosa Springs, CO ) ( Guest Service Agent -ResortQuest, Pensacola, FL. ) ( Master Data Steward ) ( Customer Service Rep (CSR) ) ( CSR - Part Time Teller - Tipp Dixie Banking Center ) ( CSR - Part Time Teller - Wapakoneta ) ( Customer Service Manager ) ( Financial Service Rep ) ( Global Custody Conversion Specialist I ) ( Lead Customer Service Representative ) ( Multi-Stage Collector )


Financial Services Representative

Details: Job Description – Contacting sites regarding past due balances on the accountAddressing open invoices with customersResearching payments receivedWalking customers through making payments via WYNPAYWalking customers through reporting and retrieving their statementsFilingCash Application/Posting PaymentsSupporting both the cash and collection teams~CB

Inside Sales Representative - Inbound Call Center

Details: Our people make Progressive a successful, forward-moving organization. We continuously revolutionize the insurance industry with our innovative services and use of technology. At Progressive, you will have extensive career path opportunities and the chance to work in a diverse, dynamic atmosphere. Come join a team of enthusiastic people who change the insurance industry one big idea at a time. Join a Fortune 500 company voted one of the “Top Places to Work” in Cleveland for the past 3 years, and redefine what it means to provide insurance.Inbound Sales Representative-Inbound Call CenterAs an Inside Sales Representative, you may work with a headset, but it’s your mindset that makes you most valuable. Use your ability to make real connections with potential customers by providing an exceptional buying experience. You’ll spend 90% of your time handling inbound calls regarding insurance rates and policies, offering our customers tailored solutions to meet their needs. In this role, you’ll work in an enthusiastic environment that gives you the chance to engage with people all day long.Bring your sales experience to an established company offering a stable paycheck, with no cold calling!Start Date: May 20, 2013Already have a P&C license? Get a $500 bonus if you’re hired!We provide paid training! Learn a new skill and start a new career by becoming a licensed insurance agent.Training Schedules:Classroom: 9:00 AM - 5:45 PM, Monday - Friday (approximately 4-6 weeks)Academy: 1:00 PM - 10:00 PM, Monday - Friday (approximately 8-10 weeksPick your own work schedule! You can select to work five 8-hour days or four 10-hour days, it’s up to you.(4x10 option) 11 AM - 10 PM; Monday, Friday, and Saturday, plus one additional day of your choosing OR(5x8 option) 1 PM - 10 PM; Monday, Friday, and Saturday, plus two additional days of your choosingPay Rate: $13.00 - $14.50/hr (non commissioned sales), plus shift differential for non-traditional hours Education, Experience and Skills Needed to be Successful:• 1 year of sales experience and an understanding of sales techniques (this experience could include direct sales, cross-selling and overcoming objections) • 2 years work experience in a complex customer service environment or two years post-secondary education• Proven job stability including 1 year with past employer • Basic computer skills in Windows-based programs and internet navigation• Excellent communication and customer service skills • High School diploma or equivalentProgressive Offers:• Gainshare bonus of up to 16% of salary (Gainshare is a bonus program given to all employees based on company profitability)• 401(k) plan• On-site clinical care and fitness center • Ongoing training and career advancement • Award winning, supportive environment with Employee Resource Groups• Comprehensive benefits (medical, dental, vision, etc.)• Casual dress and great corporate culture How to ApplyProgressive is a place where you are celebrated for the person you are, the ideas you bring and the energy you invest. Apply now and find out what it's like to be a part of this exceptional group of collegial individuals. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. As part of our hiring process, candidates must meet company requirements on our online assessment test. A representative from our Talent Advisor Group will then be in touch by email. Candidates must also pass a comprehensive background check. Some positions require licensing, which will impact background check requirements. Equal Opportunity Employer. #vfj-11-11#

Claims Customer Service Adjuster, Sr

Details: Progressive is a forward-moving organization that continuously revolutionizes the insurance industry. Our employees have the chance to work in a diverse, dynamic atmosphere that thrives on innovation, technical expertise and creative solutions. Join a team of enthusiastic people who change the insurance industry one big idea at a time.Join a Fortune 500 company voted one of the Top Workplaces in Cleveland 3 years in a row and redefine what it means to provide insurance.Sr Claims Customer Service Adjuster As a Sr Claims Customer Service Adjuster, you’ll help customers through the difficult situation of resolving a claim.  In this role, you’ll investigate coverage, liability and claims involving one or two vehicles, such as backing into a mailbox. Spending your time developing relationships with customers in a call center environment, over the phone, you’ll work to resolve claims as quickly and accurately as possible. Start Date:May 20, 2103We offer paid training! Gain new skills and start a whole new career!Training Schedule:Monday-Friday, 8:30am-5:15pmWork Schedule:Required days: Monday and Friday, one weekend day (Saturday or Sunday) and two additional weekdays.  Scheduled hours are 12:00 p.m. to 9:00 p.m. during the week and 11:00 a.m. to 8:00 p.m. on the weekend day.  Pay Rate:$18.04/hour Education, Experience and Skills Needed to be Successful:•         High school diploma/GED.  Some college preferred.•         3 years of experience in a customer service position that includes critical thinking, problem solving, effective communication and embracing challenges and/or post-secondary education•         Strong customer service skills with the ability to quickly build rapport and successfully negotiate settlements•         Ability to effectively resolve conflicts and deliver difficult messages•         Excellent organization, time management and multi-tasking skills•         Able to prioritize in a fast paced environment and maintain attention to detail •         Ability to adapt and support change •         Effective team player •         Proficient in computer window-based programs with excellent navigation skillsThis role requires that you be licensed, which involves a personal background check. Please review the bullet points below and note that these factors could impact your ability to be licensed and hired or impact your continued employment in the role. These bullet points are not all-encompassing, but are typical examples of what could prevent licensing. • Currently on probation or have pending charges• Previously denied a license by any state for any license type• Misdemeanor/felony conviction(s) in the last seven years involving money or misrepresentation/fraud• Served significant jail/prison sentencesPlease note that we are not asking you to disclose anything to us at this time in addition to the information we requested as part of your employment application. We are simply providing you with information so that you are aware of the licensing requirement and the consequences of not becoming licensed. Progressive Offers:•         Gainshare bonus of up to 16% of salary (Gainshare is a bonus program given to all employees based on company profitability)•         401K plan •         On-site clinical care and fitness center •         Comprehensive benefits (medical, dental, vision, etc) •         Award winning, inclusive environment with Employee Resource Groups•         Ongoing training and career advancement •         Tuition assistance•         Child care assistance How to Apply:Apply now and find out what it’s like to be a part of an environment where you are celebrated for the person you are, the ideas you bring and the energy you invest. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Advisor Group will be in touch if you are moving forward. For certain positions, candidates must meet company requirements on our online assessment test. As part of our hiring process, candidates must also pass a comprehensive background check. Equal Opportunity Employer.#vfj-11-11#

Accounting Clerk - ResortQuest, Fort Walton Beach, FL.

Details: Processes all accounts payables or receivables for the property in accordance with accepted accounting principles and Resort Quest established policies and procedures.Processes all payables or receivables for the property in accordance with Resort Quest standard operating procedures.Matches vendor invoices to purchase orders and verifies receipt.Works with all areas of the organization to ensure proper coding and handling of invoices.Verifies approval/authorization limits.Ensures proper documentation for direct payables or receivables.Works with vendors to resolve discrepancies and any other issues that may arise.Works with various computer systems such as Oracle and Mark View and batches invoicing for scanning into system.Gathers vendor information for 1099 processing.Responsible for writing and getting proper authorization for adjustments to accounts as needed.

Guest Services Intern

Details: JOB SUMMARY   The Guest Services Intern is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.  QUALIFICATION STANDARDS   Education & Experience:  •          College course work in related field helpful.•          Experience in a hotel or a related field preferred.•          High School diploma or equivalent required.•          Computer experience required.•          Customer Services experience preferred.   Physical requirements:•          Flexible and long hours sometimes required.•          Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.•          Ability to stand during entire shift. General Requirements •          Maintain a warm and friendly demeanor at all times.•          Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.•          Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.•          Must be able to multitask and prioritize departmental functions to meet deadlines.•          Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.•          Attend all hotel required meetings and trainings.•          Maintain regular attendance in compliance with Wyndham Hotel Group  Standards, as required by scheduling, which will vary according to the needs of the hotel.•          Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.•          Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations.•          Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.•          Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.•          Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.•          Must be able to cross-train in other hotel related areas.•          Must be able to maintain confidentiality of information.•          Must be able to show initiative, including anticipating guest or operational needs.•          Perform other duties as requested by management.  DUTIES & FUNCTIONS   Fundamental Requirements •          Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.•          Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).•          Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.•          Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.•          Review Front Office log and Trace File daily.•          Answer inquires from guests regarding restaurants, transportation, entertainment, etc.•          Follow all cash handling and credit policies.•          Be aware of all rates, packages and special promotions as listed in the Red Book.  •          Be familiar with all in-house groups.  •          Be aware of closed out and restricted dates.•          Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.•          Be familiar with hospitality terminology.•          Have knowledge of emergency procedures and assist as needed.•          Handle check-ins and checkouts in a friendly, efficient and courteous manner.•          Use proper two-way radio etiquette at all times when communicating with other employees.•          Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.•          Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.•          Be able to complete a bucket check, room rate verification report, and housekeeping report.•          Balance and prepare individual paperwork for closing of shift according to hotel standards.•          Maintain and market promotions and guest programs.•          Maintain a clean work area.•          Assist guests with safe deposit boxes.

Reservation Agent - Bahama Bay by Wyndham Vacation Rentals, Orlando, FL.

Details: Sell vacation packages to prospective guests by providing over-the-phone information and assistance in choosing vacation accommodations based on availability of rental units, amenities, financial considerations, and location of properties.   Answer incoming calls promptly and provide guest with information on accommodations that would best suit their vacation needs.  Convert telephone inquiries into reservations, maintaining acceptable performance statistics and acceptable level of errors.Enter all inquires into the appropriate customer database. Address guest and vendor issues or concerns independently or assist/refer to appropriate Lead Agent.Provide rental property owners with unit booking information.Provide front desk personnel at assigned properties check in schedules and any other pertinent information. During evening hours, and on weekends, assist guests with after hours check-in procedures and emergency phone calls.Assist callers with general questions or complaints they may have. Cross trained and able to cover Guest Service positions as necessary

Guest Service Agent - Bahama Bay by Wyndham Vacation Rentals, Orlando, FL.

Details: Check in/out guests, collect rent money, make guest and owner reservations, and process all guest charges. Answer telephone switchboard and process calls and messages. Process all guest complaints to the appropriate personnel in order to maintain highest levels of guest satisfaction.Process guest check-ins and check-outs, and collect rent money. Process credit cards as per ResortQuest procedures. Responsible for accurate daily collection of money and preparing daily reports.Answer property's incoming telephone switchboard and direct calls to appropriate person. Record guest telephone and other incidental charges as applicable.Use computer to make reservations or check unit availability for guest or owner inquiries.Prepare work orders for housekeeping and maintenance departments when problems are reported by a guest. Interface with Owner Relations and property management as necessary. As applicable, follow up to make sure that problems have been resolved.Perform clerical duties such as typing, filing, recording, mailing, and computer data input processing.Prepare arrival packets (to include site specific maps) for guests.Maintain a clean and presentable work station as well as a friendly and courteous personal manner at all times.Prepare daily rent receipt journal, deposit receipts, and other reports as required.Be knowledgeable and share information about the area with guests.Responsible for key control.Handles all room moves and assists with relocationsActs as a custodian of room safes (if applicable).Perform other duties as assigned.

Guest Services Associate - Pagosa Springs, CO

Details: Job Summary:Greet, register, establish necessary credit for and issue keys appropriately to guests.Answer telephones/PBX with proper telephone etiquette and direct calls accordingly.Receive guest requests and/or complaints and ensure that appropriate actions have been taken. Answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, and directions.Communicate with other departments as needed via telephone and two-way radio.Completed check-out procedures, computes bills, collects payment and makes change for guests as required.Make, confirm and cancel reservations for guests or answer a variety of questions for guests pertaining to their reservations.Balance all cash receipts and work performed during shift and performs a bucket check on shift.Distributes guest and staff mail and messages as necessary.Post charges for faxes, copies or laundry or charges from the food, beverage or convenience store outlets.

Guest Service Agent -ResortQuest, Pensacola, FL.

Details: Check in/out guests, collect rent money, make guest and owner reservations, and process all guest charges. Answer telephone switchboard and process calls and messages. Process all guest complaints to the appropriate personnel in order to maintain highest levels of guest satisfaction.Process guest check-ins and check-outs, and collect rent money. Process credit cards as per ResortQuest procedures. Responsible for accurate daily collection of money and preparing daily reports.Answer property's incoming telephone switchboard and direct calls to appropriate person. Record guest telephone and other incidental charges as applicable.Use computer to make reservations or check unit availability for guest or owner inquiries.Prepare work orders for housekeeping and maintenance departments when problems are reported by a guest. Interface with Owner Relations and property management as necessary. As applicable, follow up to make sure that problems have been resolved.Perform clerical duties such as typing, filing, recording, mailing, and computer data input processing.Prepare arrival packets (to include site specific maps) for guests.Maintain a clean and presentable work station as well as a friendly and courteous personal manner at all times.Prepare daily rent receipt journal, deposit receipts, and other reports as required.Be knowledgeable and share information about the area with guests.Responsible for key control.Handles all room moves and assists with relocationsActs as a custodian of room safes (if applicable).Perform other duties as assigned.

Master Data Steward

Details: Master Data Steward - Excellent opportunity at a premier company in Melville. Job responsibilities include: enter and maintain Master Data to ensure the quality and accuracy of data entry. Responsible for data maintenance, data requests and changes as it relates to material and vendor procurement operations. Verify accuracy of data and documents identify missing or incorrect standards. Experience/knowledge of Supply Chain preferred. SAP experience preferred.Must possess excellent communication skills to work with other departments within the organization. Must have knowledge of Excel, Word and PowerPoint.Recent college graduates are encouraged to apply.Please submit resume for an immediate interview.

Customer Service Rep (CSR)

Details: Location: ARLINGTON HEIGHTS, ILJob Title:Customer SupportDuration: 3 YearsDaily Start Time:8:00 AMDaily End Time:5:00 PMJob Description:Monitor incoming tickets from business client ensuring content is valid and help our delivery organizations schedule resources as necessary Adhere to various SLA processes and procedures as defined for the contractsShould have project management and technical skills as it relates to LAN/WAN routers, switches, load balancers, firewall and MPLS connectivity for an 80 site, multiple data center network infrastructureSince the management of the data network changes becomes a difficult task to align customer, resources to get change requirements, blackout plans, window approvals and overall management of the changes – the candidates would consider each of these data network change requests to be a mini-project requiring some level of technical and PM skills/Provide a 24x7 Tier 1.5 Help Desk for the following: TDM PBX,Trader Turrets, Cisco IPT Clusters under direct Cisco maintenance, Call Center equipment, Call Recorder equipment. Responsibilities: Accept and manage reactive and pro-active incident reports received from Macquarie’s Tier 1 Desk and/or CPE third party Vendors. Manage orders through completion. Possible collaboration with LCM Project Management for projects and complex MACD activities. Act as escalation point for all above stated activities. Coordinate with Macquarie Tier 1 and LCM (SMT) team for any in-scope activity qualifying for Change Management.Skill Experience Need 1)Customer ServiceIntermediate Required 2)Telephone skillsIntermediate Required 3)PC skillsIntermediate Required 4)Communication skillsIntermediate Required 5)FlexibilityIntermediate Required 6)DependabilityIntermediate Required 7)Ability to multitaskIntermediate Required 8)Detail orientedIntermediate Required 9)Ability to work with a teamIntermediate Required 10)Telephony/call center backgroundIntermediate Required      #CBRose#

CSR - Part Time Teller - Tipp Dixie Banking Center

Details: Division: Retail FlsaStatus: Non-Exempt EmploymentType: Regular GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A

CSR - Part Time Teller - Wapakoneta

Details: Division: Retail FlsaStatus: Non-Exempt EmploymentType: Regular GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A

Customer Service Manager

Details: Division: Retail FlsaStatus: Exempt EmploymentType: Regular GENERAL FUNCTION: Position responsible and accountable for the day-to-day operations, and risk management of the financial center. Role has direct management responsibilities for the operational and referral activities of the customer service representative (CSR) and financial service representative (FSR) staff. Responsible for managing a fund of cash and processing a variety of consumer, commercial and other transactions for customers and the general public. ESSENTIAL DUTIES & RESPONSIBILITIES: SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES & RESPONSIBILITIES 1.) Manager/HR Function A. Direct and delegate the activities of the CSR and FSR staff to ensure professional, timely and proficient customer service. B. Develop the CSR/FSR staff through training, and coaching for premier delivery of customer care. C. Promote good customer relations by consistently providing premier customer satisfaction; have a developed rapport with the customer base, and respond timely with correspondence to customers to resolve issues or problems. D. Participate in the selection and on-boarding of new employees, and be actively involved in the proper training and development of new employees; help to identify CSR/FSR's who are capable of training new staff members. E. Evaluate performance on a constant basis, providing counseling and guidance as needed; provide assistance to the staff in completing the promotion process. F. Annually prepare and give formal written performance appraisals to direct reports in an honest and impartial manner, recommending salary increases and promotions as appropriate. G. Accountable for self and team to participate in the financial center staff meetings, and hold separate staff meetings as needed, to keep team up-to-date. H. Perform as the resource for CSR/FSR staff, answering questions, finding solutions to customer issues and ensuring staff is up-to-date on financial center procedures and policies. I. Maintain a position of trust and responsibility by keeping all customer business confidential. J. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp. Set the example and maintain ethical behavior at all times. 2.) Operations A. Perform daily office/operational responsibilities, delegating to the staff as appropriate, and keep the Financial Center Manager updated on the operation of the office. B. Maintain a personal balancing record that is in line with policy; Monitor regularly the balancing performance of the CSR/FSR staff and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Partner with the Retail Risk and Administration Manager team to keep current on all policy and procedures, appropriately documenting and communicating all changes to the staff to keep up to date. D. Handle with professionalism the complex consumer and business customer problems that the CSR/FSR staff is unable to resolve.

Financial Service Rep

Details: Division: Retail FlsaStatus: Non-Exempt EmploymentType: Regular GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Initiate the sales process through daily customer contact, assistingwith the maintenance of the sales environment of the banking center. ESSENTIAL DUTIES & RESPONSIBILITIES: * Customer Service: o Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. o Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. o Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. o Maintain a position of trust and responsibility by keeping all customer business confidential. o Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. * Bank Operations/Transactions: o Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. o Maintain a personal balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. o Maintain knowledge of the bank policies and banking center procedures, and take responsibility to keep up to date on any changes. o Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to management. o Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. * Referral/Sales: o Consistently meet or exceed sales and referral goals as set by financial center management. o Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Initiate sales and cross-sell a full range of banking services to present and potential customers, and refer business as appropriate to partners for the selling and cross-selling of more specialized bank products and services to customers, so thatpersonal and Bank goals are consistently met and/or exceeded. o Initiate and maintain customer contact through a variety of methods, including but not limited to telemarketing, establishing business contacts and attending community events. o Actively participate in sales contests. o Act as support to the sales team, providing sales assistance as needed. SUPERVISORY RESPONSIBILITIES: None.

Global Custody Conversion Specialist I

Details: Division: Investment Ops FlsaStatus: Non-Exempt EmploymentType: Regular GENERAL FUNCTION: Co-ordinate with relationship management, new business officers, client consultants and client service managers from all Affiliates the accurate and timely conversion of new and existing custody business for the Bancorp. Communicate directly with the client, their business partners and their previous service providers to assure smooth transition. Liaise between the Custody Administrator and BNY Mellon to ensure the client maintains favorable tax status in global markets. Adhere to internal department procedures and deadlines to ensure regulatory compliance and exemplary client service. Consistently deliver superior quality service to build the foundation of partnership between the client and the Bancorp that is built on mutual values, trust and goodwill. ESSENTIAL DUTIES & RESPONSIBILITIES: * Customer Service/Client Conversions: o Co-ordinate with New Business Officers, Relationship Managers, Client Consultants and Client Service Managers from all affiliates with establishing conversion timelines. o Educate clients, their business partners and interested parties on the conversion process. o Co-ordinate the conversion with internal departments (Securities Settlements, Global Custody Administrators, Directed Trading, Securities Lending, Foreign Exchange, Funding Accounting, ISG Plan Servicing and Information Technology). o Serve as both the customer and their business partnersÆ primary point of contact to ensure a seamless conversion. o Map and monitor all aspects of the transition by creating and customizing a step-by-step transition plan detailing all tasks and due-dates applicable to implementation from pre-conversion planning to post-conversion reconciliation. o Initiate conference calls and document correspondence (phone, fax, mail and e-mail). o Prepare a pre-conversion (welcome) package containing all pertinent information needed by the customer. o Obtain data from prior custodians, clients, investment managers, brokers, system vendors, DTC/Omgeo and consultants and update various systems accordingly. o For domestic accounts, set up accounts on AMTrust by utilizing AMAdministrator and ensure that customer information has been entered into CIP database. o For global accounts, set up an AMTrust if applicable. Complete BNY MellonÆs account opening documentation. Complete BNY MellonÆs country specific documentation for each global market that the customer requests participation. Interpret, complete and maintain necessary global tax documentation. o Coordinate necessary steps to initiate interfaces with system vendors. Ensure that interfaces are available to the client the day after conversion. o Ensure client has access to Fifth ThirdÆs internet products prior to conversion date. o Proactively identify potential problems and resolve. o Coordinate, enter and reconcile account to account transfers for any existing client over 100 items. o Facilitate account de-conversions and account closings. * SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES AND RESPONSIBILITIES. SUPERVISORY RESPONSIBILITIES: None.

Lead Customer Service Representative

Details: Division: Retail FlsaStatus: Non-Exempt EmploymentType: Regular GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. Function in a capacity that performs the most complex duties of a CSR, exercising considerable independent judgment. ESSENTIAL DUTIES & RESPONSIBILITIES: * Customer Service: o Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. o Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. o Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. o Maintain a position of trust and responsibility by keeping all customer business confidential. o Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. * Bank Operations/Transactions: o Perform daily office responsibilities, working with the PB, FSR, or FCM, to maintain the efficient operation of the office. Where appropriate/necessary, daily responsibilities may include the following; * Individual Authorities: - Open and close duties. * Security Role: - Cash withdrawal and check signing approvals. - Approval of ace transactions. - Night deposits. - Statement of condition (SOC). - Dual Key Process. o Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. o Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. o Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. o Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. o Perform in the role of training and development personnel for new CSRÆs and /or existing CSRÆs as needed; help to identify any other CSRÆs who are capable of training new staff members. o As Lead, monitor the operation behind the CSR line; delegate work and take issues to Customer Services Manager as needed. o As Lead, act as office resource personnel for CSR activity, answering questions and finding solutions to customer issues and financial center procedures; assist management in keeping CSRÆs up-to-date as requested. * Referrals: o Consistently meet or exceed sales referrals as set by management. o Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: None.

Multi-Stage Collector

Details: Division: Consumer FlsaStatus: Non-Exempt EmploymentType: Regular GENERAL FUNCTIONUnder direct supervision, collects and documents Mid-Stage, Late Stage and High Risk delinquent accounts in accordance with departmental, investor, and legal guidelines, ensuring attainment of company goals. Collects on multiple products, utilizing multiple systems. Position has direct impact to prevent bank losses in excess of $70MM per year. DUTIES & RESPONSIBILITIES* Pursues communication with defaulted customers utilizing manual or automated dialing to obtain payment commitments designed to resolve delinquency.* Monitor delinquent loans to identify, at the earliest opportunity, situations where alternatives to repossessions, bankruptcies, etc, exist to reduce the loss to Fifth Third (loan modifications, re-ages etc).* Identify, evaluate, and resolve reasons for delinquency.z* Record all collection efforts via the collection system ensuring that all accounts are noted accurately.* Conduct research, ordering payment copies, credit bureau reports, statements, and credit applications as necessary, to support the collection efforts.* Utilize cross sell of alternative loan products to reduce losses and promote continued business when applicable.* Record all collection efforts via the collection system insuring that all accounts are noted accurately.* Execute department strategy plan to collect delinquent accounts.* Access statements, applications, and third-party vendor services to locate or perfect customer contact and make some strategic actionable decisions.* Stay in compliance with the Fifth Third Quality Assurance Desktop Procedure guidelines.* Escalate calls and/or problem accounts to supervisor, repossession, legal or collection agencies as appropriate.* Review daily reports to identify job performance month to date and task completion.* Insures completion of all projects and/or additional assignments assigned to them. * Perform other duties as business needs dictate as directed by managementSUPERVISORY RESPONSIBILITIES: None.