Service Supervisor - Tampa, FL
Details: The incumbent in this position is accountable for the development and implementation of store operational policies, and processes relative to automotive service. The Service Supervisor supports, organizes, directs, coaches and develops the Mechanical Customer Service Advisors (Mechanical CSA) and Service Technicians to achieve high levels of customer satisfaction and revenue growth. Accountability not only includes service process development, monitoring and tracking, but also includes training and expense accountability for the service organization. The Service Supervisor assists the Auto Center Manager (ACM) in the daily operations of the Auto Center.
Vehicle Washers * WANTED IMMEDIATELY!!
Details: Vehicle Washers * Full-time position $8.50/hour * WANTED IMMEDIATELY!! Apply in person and complete an employment application at our store located atEl Monte RV 12818 Firestone BlvdSanta Fe Springs, CA 90670Exterior Detailers (Vehicle Washers) will be responsible for exterior cleanliness of the rental & sales recreational vehicles. Must be able to climb ladders, and be able to lift up to 50 lbs. Must be able to work a flexible schedule, including weekends. Valid drivers license plus good driving record REQUIRED.Company information:El Monte RV is America's premier nationwide RV rental company. Our company was founded in 1970 in the town of El Monte, California. Since then our company has grown to become one of the largest motorhome rental companies in the world. El Monte RV has locations throughout the United States, and we are known worldwide for our commitment to quality products and service.
BODY SHOP ESTIMATOR
Details: HAMILTON NISSAN COLLISION CENTERHagerstown, MDhas a great opportunity for you! Our established body shop continues to grow. Therefore we must add a third estimator. Do you enjoy helping customers? Are you organized and enjoy a fast paced environment? Do you take pride in getting the job done correctly? If please read on. We offer: Commission based payplan with a 90 day guarantee. Paid training Paid vacation Group Health Insurance Life insurance 401k retirement plan with an aggressive match and a short vesting period Qualified candidates must be proficient at writing estimates using Pathways Estimating system. A working knowledge of Complete Shop is helpful. We are a direct repair facility for major insurance companies. Therefore, knowledge and experience working with adjusters is a required. Our shop is busy. Our skilled technicians are some of the best in the industry. We have a clean facility and a qualified parts department ready to assist you.
Automotive Lube Technician
Details: Hamilton Nissan in Hagerstown Maryland has an opening for a qualified lube technician.Our service department is busy. We have two full time service schedulers and four service advisors to be sure that you will have plenty of work. Our customers enjoy complimentary oil changes and tire rotations and keep coming back. If you want a future in automotive repair, Hamilton Nissan is the place to work. Stop in at the dealership on the Dual Highway between 9 and 4 and talk to Alex Maldonodo, Quick Lube Advisor or Rick Manring, Service Manager to learn more about this great opportunity. You can also send your resume to . We look forward to talking with you.
FAMILY MEDICINE FACULTY - GERIATRICS
Details: Located in Asheville, North Carolina, The Mountain Area Health Education Center’s (MAHEC) Division of Family Medicine seeks a full-time, benefited faculty member for its well-established and widely-respected Geriatric Fellowship Program. Affiliated with UNC-Chapel Hill School of Medicine, MAHEC’s community-based program is located in charming Asheville, NC, surrounded by national parks and a host of recreational and cultural activities.For more information about the MAHEC and application process, visit: www.mahec.net. Apply at MAHEC, 121 Hendersonville Road, Asheville, NC or fax CVs to (828) 257-4710 or email to . Equal Opportunity Employer. Minorities and Spanish/English bilingual persons are strongly encouraged to apply. Position Open Until Filled
Field Direct Repair Total Liberty Care Administrator - Los Angeles Basin Area of Southern, CA
Details: Liberty Mutual Insurance At Liberty Mutual Insurance, doing the right thing is essential to all that we do. Our commitment to building and sustaining a talented and diverse workforce has helped us to become a global leader in property and casualty insurance. As of December 31, 2012, Liberty Mutual Insurance had $36.9 billion in annual consolidated revenue. Our financial strength and profitability rely on the skills, knowledge, and creativity of our more than 50,000 employees in over 900 offices worldwide. As number 81 on Fortune Magazine’s list of the 100 largest corporations in the U.S., we have the resources and training our employees need to drive our business forward and be successful in an ever-evolving, complex world. Liberty Mutual Insurance offers a wide range of insurance products and services, including personal automobile, homeowners, workers compensation, property, commercial automobile, general liability, global specialty, group disability, reinsurance and surety. Liberty Mutual Insurance (www.libertymutual.com) employs over 45,000 people in more than 900 offices throughout the world. Advance your career at Liberty Mutual Insurance- A Fortune 100 Company! Liberty Mutual has available opportunities within our Personal Insurance Claims Department. We are seeking individuals who are interested in launching and advancing their career as a Field Direct Repair Total Liberty Care Administrator. In this position, you will be responsible for managing a group of Direct Repair Program (DRP) shops within an assigned territory to ensure consistency, compliance and excellent customer service. Responsibilities: Completes re-inspections to to ensure accuracy of appraisals. Reviews data analysis to confirm DRP adherence to standard process and metrics. Assists in the resolution of complaints and provides ongoing training, coaching and evaluation of DRP staff to maximize customer service experiences. Participates in the selection of DRP Shops. Assists in the location, monitoring and schedule of the DRP shops to ensure maximum effectiveness of the appraisal program. Assists in the determination of proper labor rates. Provide inside claims personnel with expert advice on appraisal process, garage expertise and opinion on whether specific damage is related to a particular accident. May assist in routine field appraisals in order to provide expeditious handling of claimant and policyholder claims. Participates in special assignments and contributes to new projects and suggestions for potential enhancements in the program. Direct Repair Total Liberty Care Administrator will work remotely and will have responsibility for the territory surrounding the Los Angeles basin area of Southern California. Daily travel is necessary. Overnight travel limited to around 25%.
Assistant Store Manager, Brand Central #1644-LANCASTER, PA
Details: CRITICAL SUCCESS FACTORS:• Provides disciplined leadership including setting clear expectations and holding the team and self accountable for results.• Adhere to the Assistant Store Manager scheduling requirements (weekly exceptions must be approved by the Store Manager) o 95% of time spent on the sales floor o Minimum of 2 nights per week o Minimum of 2 weekends per month scheduled during peak hours (e.g., Friday night, Saturday mid-day through evening, Sunday)• Follows the weekly Playbook process to develop and prioritize action plans with timely follow up.• Inspects departments and consults with associates daily to identify opportunities and develop and prioritize action plans with timely follow up.• Executes customer focused strategies, policies and programs as measured by Customer Satisfaction Survey data and verbatim comments.• Selects, develops and manages performance of individuals and team, measured by appropriate performance reports/scorecards/dashboards.• Attracts, hires and on-boards store staff as measured by appropriate performance scorecard, retention and new hire survey results.• Executes the client’s (brand/business) plan consistently across departments and provide ongoing fact based feedback to Store Manager and appropriate business including competitive intelligence.• Ensures consistent delivery of acceptable compliance scores as measured by the Standards Based Store Visit & Client Commitment tools, including effective completion of: o Employment compliance and retention o Selling skills and processes including selling tools (Cyber Scholar, Sales Today) o Recruiting, staffing and scheduling (SSG) to meet LRQ scheduled vs. worked requirements with intense focus on nights and weekends o Business Literacy, Assortment Accuracy, Take it Home Today, Display Disposition/Floor Sample processes o Floor sets and resets(Adjacency changes, POG’s, MSP) o Ready All Day compliance o Pricing accuracy (ad sets, markdown, clearance) o Protection Agreement and Merchandise Replacement Agreement opportunities o Training completion and associate role playing o Employee communication and recognition• Focuses and invests time on customer facing activities including selling and operational support processes.• Ensures the department is “Location Certified” and every associate is “Role Certified” to do his/her job.• Monitors and proactively addresses outliers in customer satisfaction, sales, profit margin, operation process, and compliance against plan or established standards including unit integrity and seasonal merchandising.• Embeds the Company return policy and Pledge of Fairness.LEADERSHIP BEHAVIORS Customer Focused:• Expects and inspects core processes and “clean and bright” standards.• Expects and inspects execution of clients’ merchandising and operating plans.• Provides first person coaching and leadership on the execution of action plans based on the weekly Playbook process, daily department walks, Customer Satisfaction Survey learnings, customer verbatims, and customer/associate interactions.• Is the customer advocate and surface opportunities to improve the end to end customer experience.• Teaches, models and leads ways to satisfy customers, find ways to say yes, e.g., helpful associates, complaint resolution, Store to Web.Leadership/People Oriented:• Personally supports, coaches and develops team members across all brand departments by creating an environment where our associates can be successful.• Facilitates dialogue between front-line associates and the store leadership team.• Focuses the entrepreneurial energy of the team on delivering over the top customer service and associate pride.• Leads and embeds all Retail Services plans/projects using common enterprise-wide tools, processes and language. (No store programs.)• Creates and maintains a culture of winning that resonates with associates.Process Thinking:• Rigorously inspects compliance with our operating model for consistency within the Brand Central departments.• Executes and supports the client’s plan utilizing outlier reporting, scorecards and standardized reporting.Effectiveness/Attains Results:• Leads and monitors store level margin drivers, e.g., solution selling, accessory attachment rate, inactive inventory, price change execution.• Achieves all miscellaneous income plans e.g., smart plans, protection agreements, new account generation.• Achieves controllable cost plans relative to department and identify and communicate continuous improvement opportunities to associates and teams.• Communicates opportunities and solutions that will allow clients to meet/exceed profit plans.Effective Decision Making:• Provides Store Manager with fact based, real time feedback on the product life cycle including assortment, pricing, inventory flow, marketing support, transition/exit strategies, etc. in order to highlight opportunities for clients.• Utilizes quantitative and qualitative data to measure and achieve desired outcomes and address outlier opportunities.• Consistently provide a sense of urgency to maintain standards while obtaining associate buy-in.
Assistant Store Manager, Brand Central #1074- Waldorf, MD
Details: CRITICAL SUCCESS FACTORS:• Provides disciplined leadership including setting clear expectations and holding the team and self accountable for results.• Adhere to the Assistant Store Manager scheduling requirements (weekly exceptions must be approved by the Store Manager) o 95% of time spent on the sales floor o Minimum of 2 nights per week o Minimum of 2 weekends per month scheduled during peak hours (e.g., Friday night, Saturday mid-day through evening, Sunday)• Follows the weekly Playbook process to develop and prioritize action plans with timely follow up.• Inspects departments and consults with associates daily to identify opportunities and develop and prioritize action plans with timely follow up.• Executes customer focused strategies, policies and programs as measured by Customer Satisfaction Survey data and verbatim comments.• Selects, develops and manages performance of individuals and team, measured by appropriate performance reports/scorecards/dashboards.• Attracts, hires and on-boards store staff as measured by appropriate performance scorecard, retention and new hire survey results.• Executes the client’s (brand/business) plan consistently across departments and provide ongoing fact based feedback to Store Manager and appropriate business including competitive intelligence.• Ensures consistent delivery of acceptable compliance scores as measured by the Standards Based Store Visit & Client Commitment tools, including effective completion of: o Employment compliance and retention o Selling skills and processes including selling tools (Cyber Scholar, Sales Today) o Recruiting, staffing and scheduling (SSG) to meet LRQ scheduled vs. worked requirements with intense focus on nights and weekends o Business Literacy, Assortment Accuracy, Take it Home Today, Display Disposition/Floor Sample processes o Floor sets and resets(Adjacency changes, POG’s, MSP) o Ready All Day compliance o Pricing accuracy (ad sets, markdown, clearance) o Protection Agreement and Merchandise Replacement Agreement opportunities o Training completion and associate role playing o Employee communication and recognition• Focuses and invests time on customer facing activities including selling and operational support processes.• Ensures the department is “Location Certified” and every associate is “Role Certified” to do his/her job.• Monitors and proactively addresses outliers in customer satisfaction, sales, profit margin, operation process, and compliance against plan or established standards including unit integrity and seasonal merchandising.• Embeds the Company return policy and Pledge of Fairness.LEADERSHIP BEHAVIORS Customer Focused:• Expects and inspects core processes and “clean and bright” standards.• Expects and inspects execution of clients’ merchandising and operating plans.• Provides first person coaching and leadership on the execution of action plans based on the weekly Playbook process, daily department walks, Customer Satisfaction Survey learnings, customer verbatims, and customer/associate interactions.• Is the customer advocate and surface opportunities to improve the end to end customer experience.• Teaches, models and leads ways to satisfy customers, find ways to say yes, e.g., helpful associates, complaint resolution, Store to Web.Leadership/People Oriented:• Personally supports, coaches and develops team members across all brand departments by creating an environment where our associates can be successful.• Facilitates dialogue between front-line associates and the store leadership team.• Focuses the entrepreneurial energy of the team on delivering over the top customer service and associate pride.• Leads and embeds all Retail Services plans/projects using common enterprise-wide tools, processes and language. (No store programs.)• Creates and maintains a culture of winning that resonates with associates.Process Thinking:• Rigorously inspects compliance with our operating model for consistency within the Brand Central departments.• Executes and supports the client’s plan utilizing outlier reporting, scorecards and standardized reporting.Effectiveness/Attains Results:• Leads and monitors store level margin drivers, e.g., solution selling, accessory attachment rate, inactive inventory, price change execution.• Achieves all miscellaneous income plans e.g., smart plans, protection agreements, new account generation.• Achieves controllable cost plans relative to department and identify and communicate continuous improvement opportunities to associates and teams.• Communicates opportunities and solutions that will allow clients to meet/exceed profit plans.Effective Decision Making:• Provides Store Manager with fact based, real time feedback on the product life cycle including assortment, pricing, inventory flow, marketing support, transition/exit strategies, etc. in order to highlight opportunities for clients.• Utilizes quantitative and qualitative data to measure and achieve desired outcomes and address outlier opportunities.• Consistently provide a sense of urgency to maintain standards while obtaining associate buy-in.
Assistant Store Manager, Operations in Ventura CA 1148
Details: CRITICAL SUCCESS FACTORS:• Provides disciplined leadership including setting clear expectations and holding the team and self accountable for results.• Adheres to the Assistant Store Manager scheduling requirements (weekly exceptions must be approved by the Store Manager) o 95% of time spent on the sales floor o Minimum of 2 nights per week o Minimum of 2 weekends per month scheduled during peak hours (e.g., Friday night, Saturday mid-day through evening, Sunday)• Follows the weekly Playbook process to develop and prioritize action plans with timely follow up.• Inspects departments and consults with associates daily to identify opportunities and develop and prioritize action plans with timely follow up.• Executes customer focused strategies, policies and programs as measured by Customer Satisfaction Survey data and verbatim comments.• Selects, develops and manages performance of individuals and team, measured by appropriate performance reports/scorecards/dashboards.• Attracts, hires and on-boards store staff as measured by appropriate performance scorecard, retention and new hire survey results.• Executes the client’s (brand/business) plan consistently across departments and provide ongoing fact based feedback to Store Manager and appropriate business including competitive intelligence.• Ensures consistent delivery of acceptable compliance scores as measured by the Standards Based Store Visit & Client Commitment tools, including effective store wide completion of: o Merchandise, receipt, flow to floor and stockroom processes. o Total controllable cost vs. plan/trend o Warehouse and stockroom management (RTV, VOM, Discontinued Merchandise) o Multi-Channel processes and associate participation (Fusion, Store to Web, Merchandise Pick Up, Ready in Five) o Point of Sale, credit applications and opportunities o Brand standards and facilities maintenance o Safety, inventory and shrink controls (merchandise protection and safety standards/processes) o Staffing, employment compliance, retention o Scheduling (LRQs scheduled/worked and actual vs. earned hours) o Training completion and associate role playing o Employee communication and recognition• Focuses and invest time on customer facing activities and operational processes.• Ensures the department is “Location Certified” and every associate is “Role Certified” to do his/her job. • Monitors and proactively addresses outliers in customer satisfaction, sales, profit margin, operational processes, and compliance against plan or established standards. • Embeds the Company return policy and Pledge of Fairness.LEADERSHIP BEHAVIORS Customer Focused:• Expects and inspects core processes and “clean and bright” standards.• Expects and inspects execution of clients’ merchandising and operating plans.• Provides first person coaching and leadership on the execution of action plans based on the weekly Playbook process, daily department walks, Customer Satisfaction Survey learnings, customer verbatims, and customer/associate interactions. • Is the customer advocate and surface opportunities to improve the end to end customer experience.• Teaches, models and leads ways to satisfy customers, find ways to say yes, e.g., helpful associates, complaint resolution, Store to Web.Leadership/People Oriented:• Personally supports, coaches and develops team members across all brand departments by creating an environment where our associates can be successful. • Facilitates dialogue between front-line associates and the store leadership team.• Focuses the entrepreneurial energy of the team on delivering over the top customer service and associate pride.• Leads and embeds all Retail Services plans/projects using common enterprise-wide tools, processes and language. (No store programs.)• Creates and maintains a culture of winning that resonates with associates.Process Thinking:• Rigorously inspect compliance with our operating model for consistency around operations processes and procedures.• Executes and supports the client’s plan utilizing outlier reporting, scorecards and standardized reporting.Effectiveness/Attains Results:• Leads and monitors store level margin drivers, e.g., solution selling, accessory attachment rate, inactive inventory, price change execution.• Achieves all miscellaneous income plans e.g., smart plans, protection agreements, new account generation.• Achieves controllable cost plans relative to department and identify and communicate continuous improvement opportunities to associates and teams.• Communicates opportunities and solutions that will allow clients to meet/exceed profit plans.Effective Decision Making:• Provides Store Manager with fact based, real time feedback on the product life cycle including assortment, pricing, inventory flow, marketing support, transition/exit strategies, etc. in order to highlight opportunities for clients.• Utilizes quantitative and qualitative data to measure and achieve desired outcomes and address outlier opportunities.• Consistently provides a sense of urgency to maintain standards while obtaining associate buy-in.
Store Manager #2604-WILKES BARRE, PA
Details: CRITICAL SUCCESS FACTORS: • Provides disciplined leadership including setting clear expectations and holding the team and self accountable for results. • Adhere to the Store Manager scheduling requirements (weekly exceptions must be approved by the District Manager): • Minimum of 2 nights per week • Minimum of 2 weekends per month scheduled during peak hours (e.g., Friday night, Saturday mid-day through evening, Sunday) • Follows the Playbook and the Weekly Walk processes to develop and prioritize action plans with timely follow up. • Execute customer focused strategies, policies and programs as measured by Customer Satisfaction, Survey data and verbatim comments. • Selects, develops and manages performance of individuals and team, measured by appropriate performance reports/scorecards/dashboards. • Attracts, hires and on-boards store staff as measured by appropriate performance scorecard, retention and new hire survey results. • Executes the client’s (brand/business) plan consistently across all departments and provide ongoing fact based feedback. • Consistently delivers acceptable results as measured by the Location Balanced Scorecard with an intense focus on customer service and sales growth. • Focuses and invests time on customer facing activities and processes. • Ensures the store is “Location Certified” and every associate is “Role Certified” to do his/her job; has primary accountability for Assistant Store Manager and Lead “Role Certification.” • Monitors and proactively addresses outliers, e.g.; customer satisfaction, sales, controllable costs, profit, margin, operational processes, and compliance as measured by appropriate outlier report scorecard/dashboard. • Embeds the Company return policy and Pledge of Fairness. • Creates and maintains a culture of winning that resonates with associates. LEADERSHIP BEHAVIORS Customer: • Expects and inspects retail core processes and “clean and bright” standards. • Expects and inspects execution of client’s merchandising and operating plans. • Provides first person coaching on the execution of action plans based on daily department walks, Customer Satisfaction Survey learnings, customer verbatims, and customer interactions. • Is the customer advocate and surfaces opportunities to improve the end-to-end customer experience. • Teaches, models and leads ways to satisfy customers, finds ways to say yes, e.g., helpful associates, complaint resolution, Store to Web. Leadership and People: • Personally supports, coaches and develops team members, creating an environment where our associates can be successful. • Facilitates dialogue between front-line associates and the store leadership team. • Focuses the entrepreneurial energy of the team on delivering over the top customer service and associate pride. • Builds a strong bench of talent and strive to develop people for internal promotion. • Leads and embeds all Retail Services plans/projects using common enterprise-wide tools, processes and language. (No store programs.) Process: • Understands, leads, and embeds a standardized operating model that will earn preferred provider status in every store. • Rigorously inspects compliance with our operating model for consistency across all departments. • Executes and supports the client’s plan utilizing outlier reporting, scorecards and standardized reporting. • Ensures that all initiatives and processes are in full compliance with company policies and practices. Effectiveness: • Creates a selling culture that will meet/exceed clients’ sales plans. • Leads and monitors store level margin drivers, e.g., solution selling, accessory attachment rate, inactive inventory, price change execution and POS reductions. • Achieves all miscellaneous income plans, e.g., merchandise replacement plans, protection agreements, new account generation, gift cards, email acquisition, etc… • Achieves controllable cost plans and identify and communicate continuous improvement opportunities. • Communicates opportunities and solutions that will allow clients to meet/exceed profit plans. Disciplined Decision Making: • Act as the eyes and ears of the client - provides clients with fact-based, real time feedback on the product life cycle including assortment, pricing, inventory flow, marketing support, transition/exit strategies, etc. • Utilizes quantitative and qualitative data to measure and achieve desired outcomes and address outlier opportunities. • Consistently provide a sense of urgency to maintain standards while obtaining associate buy-in.
Assistant Store Manager, Brand Central #1404-MASSAPEQUA, NY
Details: CRITICAL SUCCESS FACTORS:• Provides disciplined leadership including setting clear expectations and holding the team and self accountable for results.• Adhere to the Assistant Store Manager scheduling requirements (weekly exceptions must be approved by the Store Manager) o 95% of time spent on the sales floor o Minimum of 2 nights per week o Minimum of 2 weekends per month scheduled during peak hours (e.g., Friday night, Saturday mid-day through evening, Sunday)• Follows the weekly Playbook process to develop and prioritize action plans with timely follow up.• Inspects departments and consults with associates daily to identify opportunities and develop and prioritize action plans with timely follow up.• Executes customer focused strategies, policies and programs as measured by Customer Satisfaction Survey data and verbatim comments.• Selects, develops and manages performance of individuals and team, measured by appropriate performance reports/scorecards/dashboards.• Attracts, hires and on-boards store staff as measured by appropriate performance scorecard, retention and new hire survey results.• Executes the client’s (brand/business) plan consistently across departments and provide ongoing fact based feedback to Store Manager and appropriate business including competitive intelligence.• Ensures consistent delivery of acceptable compliance scores as measured by the Standards Based Store Visit & Client Commitment tools, including effective completion of: o Employment compliance and retention o Selling skills and processes including selling tools (Cyber Scholar, Sales Today) o Recruiting, staffing and scheduling (SSG) to meet LRQ scheduled vs. worked requirements with intense focus on nights and weekends o Business Literacy, Assortment Accuracy, Take it Home Today, Display Disposition/Floor Sample processes o Floor sets and resets(Adjacency changes, POG’s, MSP) o Ready All Day compliance o Pricing accuracy (ad sets, markdown, clearance) o Protection Agreement and Merchandise Replacement Agreement opportunities o Training completion and associate role playing o Employee communication and recognition• Focuses and invests time on customer facing activities including selling and operational support processes.• Ensures the department is “Location Certified” and every associate is “Role Certified” to do his/her job.• Monitors and proactively addresses outliers in customer satisfaction, sales, profit margin, operation process, and compliance against plan or established standards including unit integrity and seasonal merchandising.• Embeds the Company return policy and Pledge of Fairness.LEADERSHIP BEHAVIORS Customer Focused:• Expects and inspects core processes and “clean and bright” standards.• Expects and inspects execution of clients’ merchandising and operating plans.• Provides first person coaching and leadership on the execution of action plans based on the weekly Playbook process, daily department walks, Customer Satisfaction Survey learnings, customer verbatims, and customer/associate interactions.• Is the customer advocate and surface opportunities to improve the end to end customer experience.• Teaches, models and leads ways to satisfy customers, find ways to say yes, e.g., helpful associates, complaint resolution, Store to Web.Leadership/People Oriented:• Personally supports, coaches and develops team members across all brand departments by creating an environment where our associates can be successful.• Facilitates dialogue between front-line associates and the store leadership team.• Focuses the entrepreneurial energy of the team on delivering over the top customer service and associate pride.• Leads and embeds all Retail Services plans/projects using common enterprise-wide tools, processes and language. (No store programs.)• Creates and maintains a culture of winning that resonates with associates.Process Thinking:• Rigorously inspects compliance with our operating model for consistency within the Brand Central departments.• Executes and supports the client’s plan utilizing outlier reporting, scorecards and standardized reporting.Effectiveness/Attains Results:• Leads and monitors store level margin drivers, e.g., solution selling, accessory attachment rate, inactive inventory, price change execution.• Achieves all miscellaneous income plans e.g., smart plans, protection agreements, new account generation.• Achieves controllable cost plans relative to department and identify and communicate continuous improvement opportunities to associates and teams.• Communicates opportunities and solutions that will allow clients to meet/exceed profit plans.Effective Decision Making:• Provides Store Manager with fact based, real time feedback on the product life cycle including assortment, pricing, inventory flow, marketing support, transition/exit strategies, etc. in order to highlight opportunities for clients.• Utilizes quantitative and qualitative data to measure and achieve desired outcomes and address outlier opportunities.• Consistently provide a sense of urgency to maintain standards while obtaining associate buy-in.
Assistant Store Manager, Softlines-2298-Merced CA
Details: The Assistant Store Manager, Softlines is responsible for managing merchandise and customer assistant activities and consultative selling across the Softlines departments. This includes sales, miscellaneous account revenue, expense management, and achievement of profitability goals. The Assistant Store Manager, Softlines has responsibility for replenishment and sales floor readiness of all Softlines departments. The Assistant Store Manager, Softlines is also accountable for customer satisfaction and associate morale and productivity. The Assistant Store Manager, Softlines directly manages a small team of lead hourly associates, who in turn supervise front-line hourly associates. Softlines departments will have a mix of merchandise and customer assistant and consultative selling. • Proactively lead the Softlines departments to ensure achievement of business goals in revenue, expenses, profitability, customer satisfaction, inventory shrinkage, and associate morale. • Select, coach, and develop strong and effective lead associates in the Softlines departments. These include both merchandise and customer assist and consultative selling. Develop a diverse, high performing team. Take action as needed to ensure that all associates fully contribute to the store efforts. • Actively manage the customer experience within the Softlines departments. • Take ownership for full implementation of corporate programs and initiatives on merchandising, payroll management, productivity, and associate morale. This includes adherence to operational and selling processes (e.g., Monthly Action Plans, Tear Sheets, Basic Replenishment, Credit May I program). • Ensure consistency of merchandising execution and operational processes within the store. Ensure that Sears National Presentation Standards are maintained at highest possible level. • Fully optimize Credit (e.g., share, AccountCare, new accounts) and other Miscellaneous Income opportunities (e.g., service contracts, Gift Card) and ensure performance standards are met within the department. • Plan for upcoming sales. • Manage floor recovery. • Handle and resolve escalated customer issues. • Understand and communicate, to Store and District staff, competitive activities/trends in market, and unique local market issues. • Ensure that the store operates in full compliance with applicable laws, regulations, and company policies.
Telemetry Nurse - (Tele RN)
Details: Job Description & RequirementsTelemetry Nurse - (Tele RN)StartDate: ASAP Available Shifts: 12 N Pay Rate: $29.00 * This top-ranked Telemetry (Tele) unit is ready to welcome a new member to their team. With patient care deeply rooted in compassion, innovation and passion for great outcomes, you'll find a challenging and rewarding environment. On this unit you will experience cases ranging from spinal injuries, stroke care and lumbar drains. This unit is looking for compassionate and committed Telemetry RN's who are dedicated to providing comprehensive care to these important patients.The role of the telemetry nurse (Tele RN) is to provide care for patients by comfortably connecting them to machines that measure blood pressure, heart rate, breathing rate, blood-oxygen level, and electrocardiogram information. The tele RN also monitors and interprets this data, assessing any potential health problems and needs, while also developing nursing care plans and maintaining accurate medical records. A telemetry nurse typically works in hospitals or other clinical environments.Required Qualificationsmin 3 yrs expworking knowledge of spinal injuries, stroke care, lumbar drainsFacility LocationKnown as the "Heart of the Commonwealth," Worcester is one of Massachusetts' most revered cities. The city is well-known for its historic architecture, most notably its Victorian-era buildings. Worcester is home to a number of museums including the American Antiquarian Society, the Worcester Art Museum, and the Higgins Armory Museum, among others. The city also possesses a wide range of performance venues, such as Mechanics Hall, Hanover Theatre, and Tuckerman Hall, and it ardently supports the local performing arts. Every year the Worcester Music Festival is a huge regional draw, being the oldest music festival in the USA. Job BenefitsAt American Mobile Healthcare we take care of our travelers! We offer: Competitive pay rates Free, quality, private housing Medical, Dental, Vision 401(k) and Flex Spending Life Insurance Accident and Short-term Disability Coverage Free Continuing Education Refer a friend and earn extra cash!About the CompanyAmerican Mobile Healthcare sets the highest standards in professional recruitment for the travel nursing healthcare industry, with more than 50,000 assignments filled across the U.S. since our inception in 1985. Our staff of more than 1,000 employees meets the needs of travel nurses and client facilities with unparalleled customer service and industry commitment (as well as top pay and many other benefits).Telemetry nurse, telemetry, nurse, nursing, RN, R.N., registered nurse, hospital, medical, healthcare, health care, patient care, tele RN,
Cust Sales & Svc Rep - Retail
Details: Provides prompt quality customer service along with support to Bankers and store management. Performs wide range of services including document preparation, account servicing/maintenance (account reconciliation, address change, stop payments, account closings, transfers, notary, processing check orders), and problem resolution. Solicits new accounts and cross-sells products and services. May follow-up on Teller referrals and may have teller responsibilities. May spend up to 40% of time on sales and up to 40% time on cash transactions.
Loan Servicing Specialist 2
Details: Wells Fargo's Consumer Lending Group (CLG) is an industry leader in supporting homeowners and consumers. We put customers at the center of all that we do. We make every decision - and design every product and service - with our customers in mind.It starts with you. We must attract, develop, retain and motivate the most talented people - those who care and who work together as partners across business units and functions. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.The CLG team includes Home Lending, Consumer Credit Card, Personal Loans and Lines, Direct Auto, Dealer Services, Commercial Auto, Retail Services and Education Financial Services including the professional services teams that partner with these businesses - Human Resources, Finance, Credit Risk, and Compliance & Operational Risk.Our Consumer Financial Services (CFS) Team: Supports our direct-to-consumer lending products and includes product management, strategy and innovation, loan operations, inbound/outbound sales, and project and systems management. These products include consumer credit cards, personal lines and loans, direct auto products (new, used, refinance), fee-based products and rewards programs. Our portfolio includes a variety of options designed to meet different consumer lending needs.The Loan Servicing Specialist 2 is responsible for performing a variety of loan servicing duties specific to research and lien releases on moderately complex auto loans, using comprehensive knowledge of policies and procedures for loan products.Functions include: research, releasing titles and liens, issuing paid loan letters, and customer service and follow up.Contact with customers, dealers and departments that interact with Collateral Release.
Phone Banker 1
Details: A Phone Banker spends nearly 100% of his/her time on the phone answering questions for Wells Fargo customers. An excellent Phone Banker will be able to handle 100-120 calls per day while maintaining a high level of customer satisfaction. The working environment is fun and relaxed with a casual dress code but is also demanding and structured, and involves overcoming customers banking concerns which can include some escalated issues.Phone Bankers are expected to sell products and services and achieve aggressive sales goals which are measured daily. Our best Phone Bankers thrive on customer interaction and never miss an opportunity to enhance the customer s relationship with Wells Fargo by marketing new products and services. They always handle each customer with a friendly, courteous touch while following strict procedures for handling various types of inquiries.We provide our Phone Bankers with continuous coaching and development which not only enhances their ability to provide exemplary service and product solutions to our customers, but also enhances the Phone Bankers career growth. Our successful bankers demonstrate self motivation, a positive attitude, have the ability to work well on a team and have a solid work history. They also demonstrate strong listening, written and verbal communication skills. They are receptive to coaching and feedback, have the desire to meet/exceed goals and solve problems while working in a fast paced environment.Our Phone Bankers play a critical role in our customers' lives; therefore, predictable and reliable attendance is an essential function of the position.
