Retail Loan Officer
Details: Company DescriptionWho we are:Nations Direct Mortgagea dynamic and growing Direct Lender, is developing a world class Retail Division and currently in the market for motivated NMLS CA DOC Licensed Loan Officers - Loan Originators for their headquarters in Irvine, California.Our #1 priority is offering the best possible customer care with the right products suited to each individuals need. We have an amazing support team for our Sales Department with a broad spectrum of products including FHA, VA, and Conventional solutions. We are Fannie and Ginnie approved, so we are able to offer broader guidelines so our LOs can offer solutions to more borrowers. Job DescriptionWho you are: You are an amazing loan originator who's not afraid to dial your way to success. You are seeking the right opportunity where you have the freedom to work hard and earn the moneyyou are capable of achieving. What we do for you:In house Processing, In house Underwriting and In house Funding -- you'll have face-to-face access to Processor and UnderwritersQuality Marketing ( Radio, PremierInternet Leads, Direct Mail, etc...)Support Amazing Operations Staff. Many of the U/W, Funders have 15-20 years in the businessPaperless Processing Easy, Fast and no more lost documentsFannie Mae (Approved to sell direct), FHA and VAGuaranteed 24 Hour Approval turn times for your clientsWe offer a 21 Day Turn Time GuaranteeEthical Sales Strategy that still allows you to make SIX FIGURES year after yearWhat we offer:Salary, Commission and Benefits See compensation examples below Avg 8 Loans per month = $104,000.00 per year + Benefits Avg 12 Loans per month = $175,000.00 per year + Benefits Avg 18 Loans per month = $303,000.00 per year + BenefitsNewhireswill recieve an aggressive ADDITIONAL 90 DAY RAMP UP PACKAGE!
Bank IT Analyst - OPS & Change Mgmnt - i Series
Details: FIS is seeking a highly motivated Bank IT Analyst - Ops & Change Management - i Series to supplement the HORIZON Data Center’s Security and Compliance team. This person should be a team player as well as have the ability to work independently with minimal direction. The ideal candidate will assist in maintaining the integrity of the HORIZON Data Centers’ System i and HORIZON security programs as well as Server based controls; assist the National Call Center Support Staff in responding to questions related to security programs; perform Change Management functions; and assist with internal and external audits. This individual should have good organizational skills and the ability to work through multiple priorities. Mid Shift 11am - 830p M-F Job summary:Performs all procedures necessary to ensure the safety of information systems assets and to protect systems from intentional or inadvertent access or destruction. Responds to information security-related questions and inquiries using established information security tools and procedures. Resolves and/or performs follow through to resolve all information security issues and questions. Implements and administers information security controls using software and vendor security systems. GENERAL DUTIES AND RESPONSIBILITIES:Executes security controls to prevent hackers from infiltrating company information or jeopardizing programs.Researches attempted efforts to compromise security protocol and recommends solutions.Maintains security systems and administers security policies to control access to systems.Maintains the company's firewall and utilizes applicable encryption methods.Creates information security documentation related to work area and completes requests in accordance with company requirements.Identifies opportunities and executes plans to improve workflow and understands and quantifies business impacts of those improvements for communication to management.Interfaces with user community to understand security needs and implements procedures to accommodate them. Ensures that user community understands and adheres to necessary procedures to maintain security.Provides status reports on security matters to develop security risk analysis scenarios and response procedures.Works with application change owners to ensure all requests for change are executed according to defined policy and process so that change is introduced with minimal disruption to the business and meets internal, federal and third party audit requirements.Reviews completeness and quality of change information entered into the change management system and works with change owners to correct deficiencies.Works with all parties to resolve change related scheduling conflicts according to established practices.Demonstrates an overall understanding and knowledge of the supported application and production environment. EDUCATION REQUIREMENTS:Bachelor's degree from a four year college or university on computer science preferred or in a related field, or the equivalent combination of education, training, or work experience. GENERAL KNOWLEDGE, SKILLS AND ABILITIES:IBM i Series experience requiredKnowledge of networks technologies (protocols, design concepts, access control)Knowledge of security technologies (encryption, data protection, design, privilege access, etc)Knowledge of network design and engineeringProficiency in time management, communications, decision making, presentation and organizational skillsProficiency in planning, reporting, establishing goals and objectives, standards, priorities and schedulesBasic to intermediate decision-making and problem solving skillsBasic to intermediate verbal and written communication skills to technical and non-technical audiences of various levels in the organizationExperience establishing and maintaining effective working relationships with employees and/or clients Entry level role. Basic skills with moderate level of proficiency. Has general understanding of principles in one or more programming languages and at least one systems development life cycle model. Generally performs single-function tasks that tend to be of small to moderate size and scope. Works under close to moderate supervision with limited latitude for independent judgment. Consults with senior peers on non-complex projects to learn through experience. Typically requires up to three (3) years of experience. Typically reports to an IT Security Manager. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. EEO/AA Employer
Teller Supervisor I/II
Details: Teller Supervisor I Supervise Branch’s Teller Staff. Monitor and support Branch security. Establish objectives for and direct activities of department while overseeing work of subordinates. Full participation in, and assist in coordination of Bank’s Sales Program as directed by the Branch Manager. Activities may include but not be limited to; call night, referrals, branch meetings, and sales contests. Ensure exceptional level of customer service is delivered by the department. Use observational coaching to interact with staff. Conduct coaching and counseling sessions with all staff according to individual plans. Complete quarterly incentive evaluations and yearly performance appraisals for all staff. Orient new Tellers to the Branch and oversee their Training. Complete Branch schedule for all Teller Staff using transactional volume data and established staff baselines. Delegate responsibility for maintaining required retention items at the Branch. Conduct Pep and deployment meetings to help develop staff’s skills and to support Bank expectations in regards to Managing To The Mission and meeting clients needs. Participate in all required training sessions for Compliance. Maintain adequate controls to ensure compliance with consumer protection statutes/regulations in a defined area of responsibility. Implement bank-directed changes relating to regulatory amendments. Follow all policies and guidelines carefully including internal security measures, and those in the First Midwest Bank Teller Policy Manual, and Teller Procedure Manual. Attend and participate in Training classes offered by First Midwest Training & Development specific to the Teller Supervisor position. Work with Teller staff towards development and achievement of Branch and/or Individual Goals. Work with staff to identify and resolve problem issues. Understand Branch level set-up of Teller software, and implement all required updates. Assess and communicate facility cash needs within established parameters. Communicate all potential fraud situations to Fraud Administrator.Teller Supervisor II Supervise Branch’s Teller Staff. Monitor and support Branch security. Establish objectives for and direct activities of department while overseeing work of subordinates. Full participation in, and assist in coordination of Bank’s Sales Program as directed by the Branch Manager. Activities may include but not be limited to; call night, referrals, branch meetings, and sales contests. Ensure exceptional level of customer service is delivered by the department. Use observational coaching to interact with staff. Conduct coaching and counseling sessions with all staff according to individual plans. Complete quarterly incentive evaluations and yearly performance appraisals for all staff. Orient new Tellers to the Branch and oversee their Training. Complete Branch schedule for all Teller Staff using transactional volume data and established staff baselines. Delegate responsibility for maintaining required retention items at the Branch. Conduct Pep and deployment meetings to help develop staff’s skills and to support Bank expectations in regards to Managing To The Mission and meeting clients needs. Participate in all required training sessions for Compliance. Maintain adequate controls to ensure compliance with consumer protection statutes/regulations in a defined area of responsibility. Implement bank-directed changes relating to regulatory amendments. Follow all policies and guidelines carefully including internal security measures, and those in the First Midwest Bank Teller Policy Manual, and Teller Procedure Manual. Attend and participate in Training classes offered by First Midwest Training & Development specific to the Teller Supervisor position. Work with Teller staff towards development and achievement of Branch and/or Individual Goals. Work with staff to identify and resolve problem issues. Understand Branch level set-up of Teller software, and implement all required updates. Assess and communicate facility cash needs within established parameters. Communicate all potential fraud situations to Fraud Administrator. Track Teller staff activities in regards to losses and referral activities.The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary. RequirementsTeller Supervisor I High School diploma or equivalent required, or in process PC, 10 key, and keyboard skills required. Face to face customer service skills required. Strong interpersonal skills required. Must have reached Teller III level or commensurate experience. Prior supervisory experience preferred. Teller Supervisor II High School diploma or equivalent required, or in process. PC, 10 key and keyboard skills required. Face to face customer service skills required. Strong interpersonal skills required. Must have reached Teller III level or commensurate experience. Prior Teller Supervisor experience preferred.Branch Hours: Monday-Friday 8:00AM-6:00PM Saturday 8:00AM-1:00PM<a href='CanLogin.aspx?__JobID=*B6D73CFE9F2D4F76&__RT=*D356349294394CA3EAC10FEC2E7B083E7CF5ADCEAB927C7F977F8CE6A6F75A237F9F75B66DE6895D' title='
Internet Banker II
Details: POSITION SUMMARY: Responsible for servicing all of the bank's retail and commercial products to First Midwest's Internet Banking customers and prospects, taking advantage of cross-sell and up-sell opportunities as they are presented.
Security Officer-Syracuse
Details: Security OfficerJOB SUMMARYProtects property from theft or damage, or persons from hazards or interference. Makes periodic tours to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may enforce regulations pertaining to personnel, visitors, and premises.ESSENTIAL FUNCTIONSControls access to client facility; assists visitors with a legitimate need to gain entry to the facility; screens visitors and client employees in an efficient manner in order to expedite their admittance to the facility.Provides an atmosphere in which all client employees and visitors know that the client responds to and cares about their needs; provides a courteous, respectful and pleasant interaction with each client employee and visitor as perceived from their point of view; presents a good image of the client and its security department.Communicates in a manner that is open, honest and responsive in all situations; to the extent authorized, provides information regarding the facility and surrounding area as requested by visitors.Monitors entrances and exits; prevents unapproved or unlawful entry; controls entrances, the movement of people and vehicles, and parking; operates a gate and examines vehicle contents; monitors remote entrances using closed circuit television; operates remote access devices; in a calm manner directs persons who cause a disturbance to leave the property. Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked ingress and egress, mechanical problems, and unauthorized persons; inspects buildings and grounds using appropriate equipment and protective gear. Prepares logs or reports as required for post; writes or types reports or enters information in a computer using standard grammar; inspects security control logs and takes action as required.Observes and reports incidents or suspicious activity to client representatives, company management, life/safety personnel or public safety authorities as appropriate for the circumstances and/or as required by the post.Responds to emergencies in a an orderly manner utilizing proper training and following all SOPs.Carries out specific tasks and duties of a similar nature and scope as required for the assigned post. MINIMUM QUALIFICATIONSAdditional qualifications may be specified and receive preference, depending upon the nature of the position.Education/ExperienceHigh School Diploma or G.E.D.; related experience preferred.Competencies (as demonstrated through experience, training, and/or testing):• Must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers.• Knowledge of or ability to learn security operations and procedures.• Ability to carry out instructions furnished in written, oral, or diagrammatic form. • Ability to be an effective team member.• Ability to maintain professional composure when dealing with unusual circumstances.• Courteous telephone manner.• Ability to adapt to changes in the external environment and organization.• Ability to write routine correspondence, including logs and reports.• Good organizational skills.• Ability to provide high quality customer service.• Good interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures.Working Conditions and Physical/Mental DemandsWith or without reasonable accommodation, a candidate must have the physical and mental capacity to effectively perform all essential functions described. In addition to other demands, the demands of the job include:• Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.• May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.• May be required to work overtime without advance notice.• Required ability to handle multiple tasks concurrently.• Keyboarding, basic computer usage and operating controls.• Seeing, hearing, speaking, and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others.• Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.• Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.• Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.• Close vision, distance vision, and ability to adjust focus.• May be required to use vehicle for the performance of duties. • On occasion may be required to perform stressful and physical activity. • Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.• May be exposed to or required to handle sensitive and confidential information.BENEFITS MEDICAL INSURANCE Apollo Security is proud to offer medical insurance to all of our FT employees. We offer a choice of two plans to meet your needs. Your coverage begins on the 1st of the month following 90 days of employment. DENTAL INSURANCEApollo is proud to offer Dental insurance to all our FT employees. The waiting period for this benefit is 90 days. LIFE INSURANCE All FT Security Officers receive $5000 in life insurance paid by Apollo Security provided by MetLife Insurance. This is a free benefit for you and your family’s piece of mind. VACATION Apollo Security provides eligible FT employees with paid vacation time for their rest and relaxation. Apollo believes that vacation time is important to the well-being of our employees. Apollo offers the following vacation schedule: One week after one (1) year; Two weeks after three (3) years; Three weeks after five (5) years; Four weeks after ten (10) years. DIRECT DEPOSIT Apollo offers direct deposit to all employees. This allows for the convenience of your payroll funds to be directly deposited into your bank account every week. It’s fast, convenient and you can count on it every week. Please Apply by clicking 'Apply Now' button
Housekeeper
Details: Job Summary:Clean and maintain the Resort condo units to meet property standards. • Bed making and linen/towel changing. • Vacuum carpets, upholstered furniture, and/or draperies. • Empty wastebaskets, clean ashtrays, and transport other trash and waste to disposal areas. • Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines. • Dust and polish furniture and equipment. • Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items. • Clean kitchen areas and dishes.Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors.
Full-time Housekeeper - Wyndham Shawnee Village Resort (Shawnee on Delaware, PA-Poconos)
Details: Job Summary:Clean and maintain the Resort condo units to meet property standards. • Bed making and linen/towel changing. • Vacuum carpets, upholstered furniture, and/or draperies. • Empty wastebaskets, clean ashtrays, and transport other trash and waste to disposal areas. • Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines. • Dust and polish furniture and equipment. • Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items. • Clean kitchen areas and dishes • Clean bathrooms. Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors.
Housekeeping Room Attendant Hawthorn Suites
Details: Education & Experience: • High School diploma or equivalent and/or experience in a hotel or a related field preferred. Physical requirements:• Flexible and long hours sometimes required.• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.• Ability to stand during entire shift. General Requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.Must be able to multitask and prioritize departmental functions to meet deadlines.Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.Attend all hotel required meetings and trainings.Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel.Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.Comply with Wyndham Standards and regulations to encourage safe and efficient hotel operations.Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.Must be able to cross-train in other hotel related areas.Must be able to maintain confidentiality of information.Must be able to show initiative, including anticipating guest or operational needs.Perform other duties as requested by management.Maintain a warm and friendly demeanor at all times.Fundamental Requirements: • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.• Thoroughly clean guestrooms according to standards.• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.• Remove all trash and dirty linen from guestrooms and hallways.• Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable).• Restock housekeeping cleaning cart for next day's use.• Replenish chemical bottles.• Clean room with the door closed according to standards, unless requested to do otherwise by the guest.• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.• Handle items for 'Lost and Found' according to the standards.• Ensure overall guest satisfaction.
Weekend Resort Housekeeper (Saturday/Sunday Only) - Wyndham Shawnee Village Resort (Shawnee on Delaware, PA)
Details: Job Summary:Clean and maintain the Resort condo units to meet property standards. • Bed making and linen/towel changing. • Vacuum carpets, upholstered furniture, and/or draperies. • Empty wastebaskets, clean ashtrays, and transport other trash and waste to disposal areas. • Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines. • Dust and polish furniture and equipment. • Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items. • Clean kitchen areas and dishes. • Clean bathrooms. • Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors.
Housekeeper (Part -Time) - WorldMark LV Blvd - Las Vegas, NV
Details: Job Summary:Clean and maintain the Resort condo units to meet property standards. • Bed making and linen/towel changing. • Vacuum carpets, upholstered furniture, and/or draperies. • Empty wastebaskets, clean ashtrays, and transport other trash and waste to disposal areas. • Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines. • Dust and polish furniture and equipment. • Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items. • Clean kitchen areas and dishes.Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors.
Grounds Technician-Wyndham Smoky Mountains- (Sevierville, TN)
Details: Job Summary:Maintain resort grounds.Pick up and dispose of site trash.Maintain clean conditions in refuse area.Keep roadways, loading/unloading areas, parking garage and walkways free of litter.Ensure site beauty and safety awareness by looking for and reporting faulty items requiring repair and maintenance.Monitor water/sprinkler systems throughout the resort keeping them at peak efficiency and in good repair.Assist the Maintenance and Grounds Departments as needed.
Laundry Attendant (Part-Time)- WorldMark - Phoenix, AZ
Details: Job Summary:Separating, washing, drying, ironing, and folding of all hotel towels and linens.Must maintain high standards of linen cleanliness and laundry room maintenance.Responsible for assisting with linen inventory.Assist customers with linen exchanges and questions.
Housekeeping Manager/Executive Housekeeper - Worldmark - Bass Lake, CA
Details: Job Summary: Support the general resort operations by managing housekeeping staff and by maintaining resort quality standards of the housekeeping function. We are looking for an individual with excellent communication and customer service skills who will respond to the owners and guest needs in a professional manner.Create a positive work environment by maintaining the highest level of ethics and integrity consistent with applicable regulatory standards and Wyndham Vacation Ownership values.Command a presence of respect and humility; demonstrating the ability to motivate and readily communicate expectations and follow up. Hires, coaches, and develops the housekeeping staff. Manages financial aspects including budgeting, inventory and reporting. Producing a manager's report each month that is compiled with all departments.Responsible for processing all invoices to be submitted to the HOA Accounting office.Responsible for keeping track of payroll and approving the hours of each staff member. Maintains departmental policies, standards and procedures.Identifies and reports maintenance related problems.Participate in daily operations including cleaning and inspecting of units to maintain standards.
Housekeeping Inspector - Wyndham Vacation Rental, Fort Walton Beach, FL.
Details: To provide our resort and its guests with the highest standards of quality, cleanliness and service while ensuring a safe and enjoyable work environment for the employees therein.Ensure the cleanliness of the property meets the quality of standards, policies and procedures set forth for the property are communicated and understood on a daily basis.Inspect guest (Arrivals/Departures) rooms daily to ensure that the Housekeepers are consistent in meeting departmental goals and objectives.Conduct monthly inventory on linens, supplies etc.Ensure that the department has adequate supplies to ensure the resorts occupancy level and guest needs.Communicate effectively with all departments.Maintain positive associate relations in a supportive environment.Expedite special projects as requested within the time frame required.Maintain a safe and secure environment at all times for both the employees and guests.
Area Maintenance Technician- Dallas, Texas
Details: Want more than just a job? Join Forever 21’s Corporate team and showcase your skills while working with our exceptional employees! Position: Area Maintenance Technician Department: Maintenance Reports to: Regional Maintenance Manager Direct Reports: No FLSA Status: Non-exempt Location: Dallas, Texas Department Summary: Forever 21 is seeking an innovative, energetic, and passionate team player to add to our dynamic Maintenance team. Job Purpose: Perform routine and preventative repairs at area retail stores to ensure buildings are in good working repair Deliverables: Perform minor plumbing and carpentry repairs, which includes resolving faucet issues and repairing/replacing tiles Perform preventative maintenance procedures such as unclogging sinks/floor drains and replacing hot water tanks Assist with the renovation/remodeling of buildings; Repair plaster and drywall; paint building structures Install electrical wiring and replace/repair wiring as needed; troubleshoot and repair lighting circuits, breakers, contractors, fixtures, and switches Assist in the preparation of new stores opening by installing fixtures and clothing racks and unloading products from trucks Complete daily, weekly, and monthly checklists on building equipment maintenance procedures Maintain records of scheduled maintenance procedures; respond to emergency maintenance requests as needed Obtain estimates for supplies and repair parts; Order parts as needed Knowledge, Skills, and Qualifications: High school diploma or general education degree (GED) preferred 1 or more years of experience in building maintenance and repair required Knowledge of basic carpentry, plumbing, and electricity Must be able to lift and/or move up to 80 pounds Must have drills, saws, basic power tools, electrical hand tools, and handyman tools at the time of hire Must be able to drive up to 150 miles each way to and from work daily Must have valid driver’s license and state mandated car insurance At Forever 21, style isn’t dictated…It’s inspired. Forever 21 is the leading fashion retailer of the latest trends and the season’s hottest styles at can’t-resist-prices. U.S. and international locations stay true to the fast-fashion destination’s iconic store aesthetic giving fashion fans all over the globe the unforgettable shopping experience that is the one and only Forever 21. Joining the Forever 21 family means joining an incredible team of talented, passionate and innovative people who work together to bring fashion to everyone, everywhere. We’re always on the lookout for talented individuals eager to thrive in our fast-paced, dynamic environment filled with vast opportunities for career growth and development. This is a place where your ideas become actualized, creativity is encouraged and the possibilities are endless. Be part of something epic. Be part of Forever 21. Apply today!
Product Support Representative I
Details: JOB SUMMARY:Administers the necessary product requirements to maintain consistent account control of clients that use FIS software products and ensures that the quality and utilization of FIS software products satisfies client needs. GENERAL DUTIES & RESPONSIBILITIES:• Provides in-depth product support to FIS clients by resolving incoming inquiries.• Responds to customer product inquiries via telephone or in written internet-based email or chat sessions.• Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.• Troubleshoots problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective action.• Documents customer information and recurring technical issues to support product quality programs and product development.• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes• Resolves Client concerns raised during installation, operation, maintenance or product application or compatibility matters.• Interpersonal skills and technical product knowledge and expertise are critical to responding to daily Client-centric activities.• Performs other related duties as assigned. EDUCATIONAL REQUIREMENTS:Bachelor's Degree in Business or related field or the equivalent combination of education, training, and work experience. GENERAL KNOWLEDGE, SKILLS & ABILITIES:• Prior banking or finance related experiences a plus; personal banking experience preferred.• Documents Client information and recurring technical issues to support product quality programs and product development• Knowledge of FIS products and Services• Strong Analytical Skills• Knowledge in programming, business analysis or implementation of software products• Organizational and time management skills required.• Self-starter with proven ability to work independently.• Extremely comfortable working with computers and a variety of applications.• Excellent oral and written communications skills.• Strong problem solving skills. Entry level role. Basic skills with little to basic level of proficiency. Is gaining a general understanding in one or more FIS products. Generally performs single-function tasks that tend to be of small size, limited complexity and scope. Works under close supervision with no latitude for independent judgment. Consults with senior peers on non-complex projects to learn through experience. Typically requires 0-1 year of experience. Typically reports to a Product Support Manager. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. EEO/AA Employer
Tour Receptionist Destin
Details: Wyndham Vacation Ownership is the world's largest vacation ownership company with an impressive list of world-renowned destinations. We've grown and excelled by remaining true to our corporate values of integrity, accountability and exceptional customer service. It is the strong values and Count On Me! service promise of being respectful, being responsive and delivering great experiences exhibited by our team that continues to set us apart from the rest. Wyndham Vacation Ownership's vision is to deliver a lifetime of memorable vacation experiences for our owners. This vision is supported by our mission statement which states: We embrace and live the Wyndham values by creating a supportive environment for employees to develop and prosper. • We delight our customers by meeting their needs or exceeding their expectations.• We are 'memory makers'. Warm, thoughtful, gracious hospitality is our culture and through our Count on Me service philosophy; our employees strengthen their customer service skills for successful execution of signature service. Responsibilities: Must be courteous and cheerful when greeting guest. Must be quick and accurate in completing front desk duties. Is to keep close attention on desk at all times. Needs to handle delicate situations with guest in an appropriate manner. Duties:• Run tour reception report, manifest off CRS; verify the tours for the day.• Prepare all tour sheets for sales reps.• Greeting guest verifying that all information on survey is correct.• Assigning tours accurately to each representative and maintaining sales rotation.• Dispositioning of all tours and non-tour information into the CRS System.• Rerunning tour reception report to make sure all information that was entered into system is accurate.• Make copies of paperwork to distribute to upper management.
Travel Supervisor - Orlando Contact Center ~ Orlando, FL
Details: Assignment:Responsible for leading, guiding and developing a team of Travel Counselors in the achievement of team productivity and service objectives. Assignment Objectives:Track and analyze individual agent performance dataCreate development plans for each Counselor that contains positive, creative and effective ideas on ways they can improve their performanceEnsure Counselors understand and apply information presented during formal training sessionsConduct informal training sessions of team membersServe as a mentor for Counselors Monitor agents as appropriate and provide feedback, which encourages development
Marketing Representative, Member Services Department (New Braunfels, TX WBW)
Details: This position may greet and make tour reservations for guests and provide customer service as needed. Answer calls and guests questions in a professional manner. May support field lead generators to produce maximum and efficient results and facilitate communication between corporate office and third party vendors. Performs administrative functions including receiving, classifying, reconciling consolidating and summarizing documents and information. Maintains records and logs. Verifies completeness and accuracy of information. Sets up and maintains files and records. Uses standard office equipment for recording, storing, retrieving and compiling information. Compiles regular and special reports using established formats and procedures.
Guest Services Associate
Details: Job Summary:Greet, register, establish necessary credit for and issue keys appropriately to guests.Answer telephones/PBX with proper telephone etiquette and direct calls accordingly.Receive guest requests and/or complaints and ensure that appropriate actions have been taken. Answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, and directions.Communicate with other departments as needed via telephone and two-way radio.Completed check-out procedures, computes bills, collects payment and makes change for guests as required.Make, confirm and cancel reservations for guests or answer a variety of questions for guests pertaining to their reservations.Balance all cash receipts and work performed during shift and performs a bucket check on shift.Distributes guest and staff mail and messages as necessary.Post charges for faxes, copies or laundry or charges from the food, beverage or convenience store outlets.
