Stationary Engineer- various shifts, per diem
Details: With minimal supervision, performs the day to day operations of the Physical Plant to ensure proper steam flow and chilled water supply to the hospital.� Performs the repair, maintenance, installation, and inspection of the Physical Plant�s systems and equipment.Education:�Ability to read, write, speak, understand and communicate in English sufficiently to perform the job duties required.� Graduate of an accredited trade school in the Physical Plant field required or minimum of 4 years experience in the Physical Plant field.High School Education.Licensures & CertificationsClass �A� Operators License required.Experience:Minimum of 4 years recent experience as Physical Plant Operator required, preferably in a healthcare setting.Entity: Bryn Mawr HospitalDepartment: Plant OperationsShift:�Weekend Requirements:Salary Grade: 207
Per Diem,Case Manager (R)
Details: Participates as the patient program manager of the inpatient team of professionals to meet discharge goals of patient and families, monitors outcomes and utilization of services, maintains communication with payor representatives and provides age appropriate clinical intervention to meet psycho-social and referral needs of identified patients and families.Education:BA required, Masters Degree in related field required.Experience:Minimum of two years recent experience in a hospital or rehabilitation facility required.Minimum of two years recent crisis, group, and individual counseling experience preferred.Minimum of two years recent insurance, case management experience preferred.Entity Bryn Mawr Rehab HospitalDepartment O/P Social ServicesShiftWeekend RequirementsSalary Grade 696
Clinical Assistant - As Needed (Location: Exton, MLHC NOW) Shift
Details: Assists in the delivery of primary health care and patient care management.� Graduate of an approved Medical Assistant Program or a minimum of 1 years equivalent experience.� Current CPR certification.� Good communication skills.� Knowledge of office procedures and medical terminology.� Graduate of an approved Medical Assistant Program or a minimum of 1 years equivalent experience.Entity Main Line HealthCareDepartment Main Line Health Now AdminShift� 4:45PM-9PM OR 8:45 TO 2:00PMWeekend Requirements As NeededSalary Grade 203
Per Diem,Neurodiagnostic Tech
Details: Performs various Neurodiagnostic procedures independently.Education:Graduate of an accredited program for EEG technology.� Associate degree preferred.� Ability to read, write, speak and understand and communicate in English sufficiently to perform job duties required.� Knowledge of digital technology/computer skills required.Licensures & Certifications:Successful completion of the American Board of Registration Electroencephalographic Technologists (ABRET) Certification, Parts I and II of Examination, is required within 2 years of employment.Experience:Minimum one year recent experience or on the job training at an accredited EEG technologic program with routine digital EEG, Sleep EEG, Evoked Potential and Polysomnography preferred.Entity: Lankenau Medical CenterDepartment: NeurologyShift:�Weekend Requirements:Salary Grade: 671
Case Manager
Details: This position requires an RN who is responsible for the coordination of services, programs, and personnel necessary to facilitate a certain group of patients through the continuum of care utilizing appropriate resources.� Works with the multidisciplinary team to assure that the patient is in the appropriate setting receiving appropriate services. Graduate of an accredited School of Nursing, Bachelors degree or in progress required, MSN preferred.�Current licensure in the Commonwealth of PA as a Registered Nurse.� Case Management certification preferred.� Minimum of three (3) years inpatient experience in medical Case Management, Utilization Review, Discharge Planning or other appropriatehealth-related field .Basic computer skills required and familiarity with resources within the Main Line Health System and community.Entity Lankenau Medical CenterDepartment Case ManagementShift�Weekend RequirementsSalary Grade 113
Clinical Assistant
Details: Assists in the delivery of primary health care and patient care management. Graduate of an approved Medical Assistant Program or a minimum of 1 years equivalent experience. Current CPR certification. Good communication skills. Knowledge of office procedures and medical terminology. Graduate of an approved Medical Assistant Program or a minimum of 1 years equivalent experience.Entity Main Line HealthCareDepartment MLHC Kelly Cardiovas Grp-AdminShiftWeekend RequirementsSalary Grade 203
Drug & Alcohol Therapist II (Casual Part time, Center For Addict
Details: Provides evaluations, individual and group therapy for patients presenting with a primary substance abuse diagnosis.� Treatment is provided at three levels of care; outpatient, intensive outpatient, and partial hospital.�Masters Degree from an accredited college or university with a major in chemical dependency (CD), psychology, social work, counseling, nursing or other related field which includes a practicum, preferably in a CD setting.Full certification as a drug/alcohol counselor (CAC or equivalent) by a statewide or national certification board is required.� Licensed psychologists, LCSW, LPC, or LMFT is preferred.Position requires at lease three years of experience in chemical dependency treatment setting.Entity: Main Line AffiliatesDepartment: CAD - OP @ Drexel HillShift:�Weekend Requirements:Salary Grade: 207
Welding Engineer (39-804)
Details: Working at Exotic Metals Forming Company is more than just a job. It’s a place to challenge yourself and be a part of something bigger. We are innovative, provide a great environment and work together as a family. Be a piece of our culture. Be the Best!Analyze, test and improve in-house welding processes, including resistance, tig, laser, and robotic welding of titanium and nickel-based alloys. Test and evaluate a variety of exotic metal alloys for tensile, bend and hardness results. Perform metallographic analysis of materials and processes commonly used in aerospace sheetmetal manufacturing. Consult with Design and Quality Engineers to evaluate and resolve material conditions related to processing. Utilize laboratory test equipment and apparatus, and arrange and suggest modifications to equipment for optimal functioning. Record test findings, and prepare and analyze results for review by customers and EMFCO engineering personnel. Detect and evaluate opportunities for improvement. Propose solutions for potential or existing problems within scope of job function. Will be cross-trained in non-destructive inspection and testing functions. This is an excellent opportunity for an engineer with a strong work ethic and knowledge of welding and metallurgical testing processes who is looking to work in a hands-on manufacturing environment.
Supplier Quality Engineer - Weldments & Fabrications
Details: ROLE SUMMARY:The Supplier Quality Engineer is responsible for driving exceptional product quality for customer value beyond expectations, regulatory assurance, and optimized cost of quality.ESSENTIAL DUTIES AND RESPONSIBILITIES: Operational Excellence• Develop and manage supplier quality plans through appropriate risk analysis.• Manage supplier audit program and overall supplier approval/rating program through robust qualification processes.• Support ISO 9000 Quality Process Requirements. Support implementation of initiatives related to supplier processes and improvements. • Ensure Corrective and Preventive Action plans are developed and executed at assigned suppliers.• Provide technical support to Loram suppliers, and Manufacturing functions, to ensure as delivered quality meets or exceeds key performance indicators, quality standards, governing codes and regulations.• Evaluate the need for quality data/reports and provide required quality information beneficial to the specified processes.• Attend Engineering design reviews and project meetings to ensure quality checkpoints are built into the design.• Perform supplier quality audits as required by the verification plan or by the Quality Manager.• Identify non-conforming materials and workmanship, perform root cause analysis, and implement effective short and long-term corrective actions.• Participate and/or lead continuous improvement initiatives.• Write and submit reports as required for audits, inspections, rejects, root cause, etc.Communication• Develop positive relationships and work closely with Global Sourcing Leaders to manage and implement supplier/engineering changes, New Product Introductions, and transfers.• Interface with Suppliers, Engineering, Service, Manufacturing and Sourcing to drive Quality improvements that minimize the costs of quality, specifically Incoming rejects, failures, and factory defects.• Work with product support teams, R&D and regulatory on component quality issues and supplier initiatives.• Work directly with vendors under the control of the Company’s Quality/Logistics. This involves travel to supplier sites so this person must be available to travel at short notice. POSITION IMPACT: To ensure that all suppliers uphold and maintain Loram’s standard of quality.BEHAVIOR COMPETENCIES: Communication:Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Continuous ImprovementOriginating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions.Decision MakingIdentifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.Initiating ActionTaking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.Planning and OrganizingEstablishing courses of action for self and others to ensure that work is completed efficiently.Technical / Professional Knowledge and SkillsHaving achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise. QUALIFICATIONS: Education: Degree Required Preferred Major/Course of Study HS Diploma/Equivalent X Associates Degree (2 yr) X Bachelors Degree (4 yr) X Engineering Advanced Degree X Business / Engineering Experience: Months/Years Describe 3-5 years Manufacturing, operations, design, supply chain, quality or regulatory assurance. Preferred ISO9000, Six Sigma, Lean and MRP/ERP systems. Preferred Effective problem solving, root-cause analytical skills to lead and influence others to drive change (cross-functionally and globally). Preferred CWI or similar. *Or equivalent combination of education and experience. Special licenses, other education, certification or professional memberships: Certification Describe Railroad Maintain railroad safety training and certifications. ASQ Member and CQE APICS CPIM or CSCP WORKING CONDITIONS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.• 30% or more travel including international, using any method of transportation.• Ability to apply high levels of cognitive, analytical, retention and reasoning.• Excellent communication skills used within any social context.• Can stand, sit, walk, reach, balance, stoop, kneel, hear, taste and smell.• Can see up close, distances, colors and has use of peripheral vision and depth perception.• Can tolerate variable and sometimes extreme physical conditions during visits or inspections of company equipment in a railroad environment.We are proud to be an EEO/AA employer M/F/D/V.•CB*
Supplier Quality Engineer - Electrical, Hydraulic & Engines
Details: ROLE SUMMARY:The Supplier Quality Engineer is responsible for driving exceptional product quality for customer value beyond expectations, regulatory assurance, and optimized cost of quality.ESSENTIAL DUTIES AND RESPONSIBILITIES: Operational Excellence• Develop and manage supplier quality plans through appropriate risk analysis.• Manage supplier audit program and overall supplier approval/rating program through robust qualification processes.• Support ISO 9000 Quality Process Requirements. Support implementation of initiatives related to supplier processes and improvements. • Ensure Corrective and Preventive Action plans are developed and executed at assigned suppliers.• Provide technical support to Loram suppliers, and Manufacturing functions, to ensure as delivered quality meets or exceeds key performance indicators, quality standards, governing codes and regulations.• Evaluate the need for quality data/reports and provide required quality information beneficial to the specified processes.• Attend Engineering design reviews and project meetings to ensure quality checkpoints are built into the design.• Perform supplier quality audits as required by the verification plan or by the Quality Manager.• Identify non-conforming materials and workmanship, perform root cause analysis, and implement effective short and long-term corrective actions.• Participate and/or lead continuous improvement initiatives.• Write and submit reports as required for audits, inspections, rejects, root cause, etc.Communication• Develop positive relationships and work closely with Global Sourcing Leaders to manage and implement supplier/engineering changes, New Product Introductions, and transfers.• Interface with Suppliers, Engineering, Service, Manufacturing and Sourcing to drive Quality improvements that minimize the costs of quality, specifically Incoming rejects, failures, and factory defects.• Work with product support teams, R&D and regulatory on component quality issues and supplier initiatives.• Work directly with vendors under the control of the Company’s Quality/Logistics. This involves travel to supplier sites so this person must be available to travel at short notice. POSITION IMPACT: To ensure that all suppliers uphold and maintain Loram’s standard of quality.BEHAVIOR COMPETENCIES: Communication:Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Continuous ImprovementOriginating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions.Decision MakingIdentifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.Initiating ActionTaking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.Planning and OrganizingEstablishing courses of action for self and others to ensure that work is completed efficiently.Technical / Professional Knowledge and SkillsHaving achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise. QUALIFICATIONS: Education: Degree Required Preferred Major/Course of Study HS Diploma/Equivalent X Associates Degree (2 yr) X Bachelors Degree (4 yr) X Engineering Advanced Degree X Business / Engineering Experience: Months/Years Describe 3-5 years Manufacturing, operations, design, supply chain, quality or regulatory assurance. Preferred ISO9000, Six Sigma, Lean and MRP/ERP systems. Preferred Effective problem solving, root-cause analytical skills to lead and influence others to drive change (cross-functionally and globally). Preferred Electrical/Hydraulic systems experience/education. *Or equivalent combination of education and experience. Special licenses, other education, certification or professional memberships: Certification Describe Railroad Maintain railroad safety training and certifications. ASQ Member and CQE APICS CPIM or CSCP WORKING CONDITIONS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.• 30% or more travel including international, using any method of transportation.• Ability to apply high levels of cognitive, analytical, retention and reasoning.• Excellent communication skills used within any social context.• Can stand, sit, walk, reach, balance, stoop, kneel, hear, taste and smell.• Can see up close, distances, colors and has use of peripheral vision and depth perception.• Can tolerate variable and sometimes extreme physical conditions during visits or inspections of company equipment in a railroad environment.We are proud to be an EEO/AA employer M/F/D/V.•CB*
Reliability Engineer II
Details: POSITION SUMMARY: Evaluates, from a reliability standpoint, the materials, properties and techniques used in production. Advises design engineering on selection, application and test of electronic components and systems. Recommends design or test methods and statistical process control procedures for achieving required levels of product reliability. Determines reliability requirements of components and systems to achieve company, customer and any governmental agency reliability objectives. Develops new acceleration techniques and analytical tools to assure the early identification of potential problems with new products, packaging, processes, and product reliability. Makes recommendations for changes in the selection and application of components and systems. May propose changes in design or formulation to improve system and/or process reliability. KNOWLEDGE: A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position. JOB COMPLEXITY Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise. SUPERVISION Normally receives little instruction on day-to-day work, general instructions on new assignments. EXPERIENCE Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience. ESSENTIAL JOB FUNCTIONS: • Partner with key individuals to identify opportunities for reliability improvement through testing and analysis of return data • Develop and execute projects in support of Warranty Rate reduction efforts • Implement Design for Reliability (DFR) and Field Reliability disciplines for key New Product Introductions (NPIs). • Develop Design validation plan, DFMEA (design failure mode effect analysis) boundary diagram and function models relating to print system performance to ensure new product reliability. • Implements Design For Reliability (DFR) into new technology development for high impact NPIs. • Develop reliability test plans for complex, highly engineered electro-mechanical products and implement the tests. • Provide coaching and mentoring to technology teams in use of DFR tools • Support development of DFR best practices guidelines and process documents, delivers best practice sharing sessions. • Work with engineering to embed reliability requirements in their product specifications, as appropriate. • Design and build appropriate test fixtures, control systems and setups. • Work with design teams to analyze and resolve any issues arising from reliability testing. • Perform statistical analysis of product reliability from reliability test results. • Manage multiple reliability projects simultaneously. • Mentor engineering staff in Reliability concepts as needed. • Present reliability analysis in design reviews. • Create and assist the Engineering groups in the development of Reliability Engineering standard documentation. • Operate and maintain temperature / humidity, HALT and thermal stress chambers. • Evaluate ongoing field reliability status, forecasting future failures and develop field solutions to reduce failures for focused products SUPERVISORY RESPONSIBILITIES: None
Program Engineer (42-804)
Details: Working at Exotic Metals Forming Company is more than just a job. It’s a place to challenge yourself and be a part of something bigger. We are innovative, provide a great environment and work together as a family. Be a piece of our culture. Be the Best!Working closely with external customers and internal personnel, the Technical Program Engineer will manage and resolve technical and contractual problems on new and ongoing projects. This position focuses on more complex technical programs that require ingenuity and innovation and will represent Exotic Metals independently with our customers. Act as primary customer contact. Establish customer rapport to facilitate company objectives and customer satisfaction. Lead proposal development and negotiation for new business within established guidelines. Coordinate the gathering and technical analysis of customer requirements. Provide general coordination, timelines, and objectives for Engineering, Production Control, Manufacturing, QA, and Support organizations. Participate in or develop mechanisms for establishing, monitoring and integrating project elements, product configuration and communications concerning change management processes and decisions. Negotiate project changes and incorporate changes into project control systems to maintain work statements, cost and schedule baselines. Perform project close-out and document lessons learned. May also prepare and transmit correspondence of contractual and technical nature to customer and to company departments as well as track customer performance, maintain and monitor customer metrics, and reports results. Identify risks associated with contractual terms and conditions, and develop, propose and coordinate alternatives for internal review. Research and identify program forecasts, program and/or customer funding. Effectively and collegially troubleshoot and recommend solutions in a team environment.
JOB FAIR - NEW STORE OPENING - RETAIL MANAGEMENT AND SALES
Details: Responsibilities vary based on position, and can include, but are not limited, to the following: Drive sales to achieve personal and store goals. Serve as an expert on product knowledge to provide exceptional customer service. Represent Aerosoles' values, emphasizing a positive work environment that is fun and creative. Show pride in your work and a passion for the product and your business. Assist in merchandising, display maintenance, and visual changes according to Company standards. Motivate and lead great teams using frequent and honest communication. Plan and execute merchandise displays, visuals & and company standards consistently to enhance the Brand. Discuss your business and partner with your corporate resources, including our Company's Founder.
Desktop Support Rep II
Details: Job summary:Ensure the proper day-to-day operation of technology applications and equipment. Provide desk-side assistance in resolving technology support issues related to desktop and labtop computers. Perform installations, repairs, upgrades, backups, and other maintenance tasks. May have expertise in commonly used business applications. May also handle phone and email assistance as well. GENERAL DUTIES AND RESPONSIBILITIES:• Provides day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware.• Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a heterogeneous environment.• Maintains passwords, data integrity and file system security for the desktop environment.• Communicates highly technical information to both technical and nontechnical personnel.• Recommends hardware and software solutions, including new acquisitions and upgrades.• May participate in development of information technology and infrastructure projects. EDUCATION REQUIREMENTS:A high school diploma or GED is required for this role. GENERAL KNOWLEDGE, SKILLS AND ABILITIES:• Ability to verbalize or express complex technical concepts effectively in writing and overall excellent communication and customer interface skills• Ability to work well with people from different disciplines with varying degrees of technical experience• Excellent team player• Self motivated to learn new technology and new ways to deliver support• Shows enthusiasm when providing technical support• Stays up-to-date with the latest technology Intermediate professional role. Moderate skills with high level of proficiency. Considerable knowledge of commonly-used concepts, practices, and procedures within the field & Considerable knowledge of basic problem resolution/escalation practices. Possesses knowledge in a specific business area. Works on one or more projects as a team member or occasionally as a project lead. May coach more junior technical staff. Works under general supervision with latitude for independent judgment. May consult with senior peers on certain projects. Typically requires a 4 or more years of experience. Typically reports to a Computer Operations Supervisor or Manager. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. EEO/AA Employer
CORP MIT
Details: Business Unit: CMH Retail Location: Clayton Homes Address: 5900 S Palo Verde Shift: All ClaytonHomes, the leader in manufactured housing, is a vertically integrated modular and manufactured housing company who builds, sells, finances and insures affordable housing.The Home Center manager has overall accountability for all sales and operational activity at his or her location. The sales center manager is responsible for running a profitable organization within company guidelines. Their duties fall into six (6) major categories:1. Marketing – Bringing the consumer to the sales center.2. Sales Management – All sales activity at the sales center.3. Finance & Insurance – Securing appropriate financing based on what is best for the customers.4. Operations Management – Running all aspects of the business.5. General Management – All duties related to team members.6. Service Management – All set-up and delivery activities as well as providing world class customer service.
Remittance Processing Clerk I
Details: Job summary:Responsible for processing customer payments and exceptions in a timely and accurate manner to customer accounts. GENERAL DUTIES AND RESPONSIBILITIES:• Prepares customer payments for processing.• Coordinates set-up and maintenance activities for the remittance processor and related equipment.• Performs research and adjustment activities.• Processes exception items.• Maintains inventory of remittance processing supplies.• Prepares outgoing collection notices for negotiable instruments (e.g., bonds, food stamps, foreign items).• Other related duties assigned as needed. EDUCATION REQUIREMENTS:A high school diploma or GED is required for this role. GENERAL KNOWLEDGE, SKILLS AND ABILITIES:• Capacity to lift or move up to 30 pounds. • Considerable knowledge of remittance processing• Proficient written and oral communication skills in dealing with employees or external customers/clients• Knowledge of the practices, procedures, and problem-solving techniques required to verify and distribute computer output• Knowledge of the practices, procedures, and problem solving techniques required to process client transactions and produce output through computer operations• Knowledge of the practices, procedures, and problem solving techniques involved in item processing• Knowledge of client specifications for remittance processing• Knowledge of off-line and peripheral equipment operation and maintenance• Proficiency to assemble, organize and sequence work• Knowledge to identify errors in calculations and balances Entry level role. Basic skills with moderate level of proficiency. Has general understanding of remittance processing. Works under close to moderate supervision with to ensure accuracy. Consults with senior peers on processes or errors to learn through experience. Typically requires up to one (1) year of remittance processing or equivalent experience. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. EEO/AA Employer
Technical Support Rep I (LAN exp)
Details: Summary: Responsible for installing and supporting network software and hardware and configures a high volume of PC’s in a timely manner.Experience: 1-3 years’ experience with at least 1 year experience building & supporting LAN hardware and/or software; or equivalent combination of education and experience.Essential Duties and Responsibilities:• Build and Deliver computers on a timely basis.• Provides technical guidance and direction to users and troubleshoots problems.• Performs miscellaneous technical and administrative tasks in support of the LAN or PC environment.• Documents solutions to problems.• Reviews documentation for validity and detects simple errors.Knowledge, Skills and Abilities:• Knowledge of the technical operations and concepts involved with work station components, operating systems and software.• Knowledge of the concepts involved with supporting multi-segment LANs and specialized applications software.• Knowledge of installed local PC/workstation sof Job summary:Ensure the proper day-to-day operation of technology applications and equipment. Provide desk-side assistance in resolving technology support issues. Perform installations, repairs, upgrades, backups, and other maintenance tasks. May have expertise in commonly used business applications. May also handle phone and email assistance as well. GENERAL DUTIES AND RESPONSIBILITIES:• Provides day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware.• Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a heterogeneous environment.• Maintains passwords, data integrity and file system security for the desktop environment.• Communicates highly technical information to both technical and nontechnical personnel.• Recommends hardware and software solutions, including new acquisitions and upgrades.• May participate in development of information technology and infrastructure projects. EDUCATION REQUIREMENTS:High school diploma, GED or an equivalent combination of work, training, and experience GENERAL KNOWLEDGE, SKILLS AND ABILITIES:• Ability to verbalize or express complex technical concepts effectively in writing and overall excellent communication and customer interface skills• Ability to work well with people from different disciplines with varying degrees of technical experience• Excellent team player• Self motivated to learn new technology and new ways to deliver support• Shows enthusiasm when providing technical support• Stays up-to-date with the latest technology Entry level role. Basic skills with moderate level of proficiency. Knowledge of commonly-used concepts, practices, and procedures within the field & Knowledge of basic problem resolution/escalation practices. Generally performs single-function tasks that tend to be of small to moderate size and scope. Works under close to moderate supervision with limited latitude for independent judgment. Consults with senior peers on non-complex projects to learn through experience. Typically requires up to three (3) years of experience. Typically reports to a Computer Operations Supervisor or Manager. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. EEO/AA Employer
CLAIMS SERVICE REPRESENTATIVE
Details: Business Unit: Home First Insurance Location: Home Office Address: 5000 Clayton Road Shift: Flexible POSITION SUMMARY:Insurance Claims Service Representatives are responsible for handling a large volume of incoming calls regarding existing insurance claims.ESSENTIAL FUNCTIONS: Responsible for professional and timely communication with customers via phone, fax, and email. Accurately document all information regarding existing claims. Pro-actively gather required information from customers. Assist team members with customers in timely follow-up, processing and settling of their insurance claims. BENEFITS: 401(K) includes 100% company match of the first 4% Medical and Dental Plan with Prescription Coverage and Vision Paid Time Off and holidays Quarterly BONUSES!!!
Field Service Specialist II - Reading, PA
Details: Job Summary: This position provides specialized repair (radiology, nuclear medicine, ultrasound, laser, etc.) and maintenance services to medical treatment and diagnostic equipment.Essential Duties: Performs significant preventative maintenance/safety tests/calibration for medical equipment in inventory. Provides medical equipment repair for medical equipment in inventory. Completes all necessary record keeping for work orders received and finished. Assists in the ordering of parts and supplies necessary for the servicing of medical equipment. Provides on-call coverage on a rotating basis and other duties as assigned.
Call Center Specialist - Insurance
Details: Public Consulting Group is seeking an Call Center Specialist-Insurance Specialist for the New York Early Intervention Program State Fiscal Agent based out of our Nashville, TN office to serve as a key player in achieving business objectives within our Human Services practice area. The Call Center Specialist-Insurance Specialist is expected to provide customer service with guidance related to commercial insurance credentialing and Medicaid claims and billing of early intervention services provided. They will provide training based on his/her experience in filing claims to commercial insurance companies. They will perform regular quality checks of phone calls and outbound documentation. This person will respond to all inquiries in a professional, friendly and timely manner; and be expected to be public-service oriented. They will have excellent communication, organization and leadership skills and apply independent judgment to escalate calls. Specific Responsibilities: Specifically the Call Center Specialist-Insurance Specialist will: Take call center calls and review and respond to calls and messages that are assigned for follow-up and/or escalation Participate in trainings Act as first line response for questions related to insurance credentialing and Medicaid Be responsible for maintaining adequate records/documentation for audit and internal control purposes Responsible for learning Program Rules of the project to ensure ability to respond to insurance inquiries Responsible for developing excellent working knowledge of PCG operating platforms required to fulfill job responsibilities Ensure that all verbal and written instructions and transactions are completed correctly and accurately. Remain current with project goals and deliverables Assist with special projects as assigned. Remain current with insurance billing guidelines and changes to procedures in billing Respond to call inquiries related to insurance and/or Medicaid billing and insurance/Medicaid guidelines within standard PCG performance metrics Respond to support tickets in a timely way, and coordinate activities with other project staff Initiate and coordinate outbound calls to respond to inquiries, and to follow-up with previous contacts Communicate with Program Management on regular basis, ensuring clear understanding of program goals Maintain weekly Dashboard communicating up-to-date program performance and pertinent issues Provide suggestions for continuing improvement of program performance Participate in internal and external meetings related to program performance Communicate with State Fiscal Agent staff on regular basis, regarding support tickets containing updated information on how to respond to customer questions Required Skills: Commercial Insurance Policy and Credentialing experience and Medical billing experience Strong organizational skills Excellent attention to detail Excellent writing skills, including ability to compose reports, business correspondence, and procedure manuals Proven ability to effectively present information and respond to questions from leadership, clients and customers Ability to manage time effectively in a fast paced environment Knowledge of MS Windows, Excel and Word preferred Thorough and unrelenting attention to detail Fluent communication and interpersonal skills with customers, business teams, and technical colleagues Proven analytical and problem-solving abilities Very strong customer service orientation Required Experience: Experience in help desk or call center environment, including application support, performance management and reporting Experience in health & human services Experience working in a team-oriented, collaborative environment Experience in commercial insurance and Medicaid billing experience in service provision and claim billing. Bachelors degree is required PCG is an EEO,AA,VEVRAA Employer
