Retail Personal Banker - Metro South Region
Division: Retail
FlsaStatus: Non-Exempt
EmploymentType: Regular
GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range ofbanking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Branded Sales and Service process, using the prescribed tools and interacting with the Customer/Financial ServiceRepresentatives for referral activity. ESSENTIAL DUTIES & RESPONSIBILITIES: * Sales/Goals Function: o Maintain an awareness of the various market segments (Acquisition and Cross Sell) and develop an understanding of how Fifth Third solutions support each market. o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management utilizing sales skills appropriate for the Financial Center market segment. (i.e., cold calling versus calling campaigns to an already establishedcustomer base). o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Small Business Bankers, Business Banking Officers and Investment Executive to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service: o Utilize the FNA to build thorough customer information for optimal financial solutions for their needs. o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from otherproviders in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES AND RESPONSIBILITIES. SUPERVISORY RESPONSIBILITIES: None.
Retail Personal Banker - Whitehall
Division: Retail
FlsaStatus: Non-Exempt
EmploymentType: Regular
GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range ofbanking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Branded Sales and Service process, using the prescribed tools and interacting with the Customer/Financial ServiceRepresentatives for referral activity. ESSENTIAL DUTIES & RESPONSIBILITIES: * Sales/Goals Function: o Maintain an awareness of the various market segments (Acquisition and Cross Sell) and develop an understanding of how Fifth Third solutions support each market. o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management utilizing sales skills appropriate for the Financial Center market segment. (i.e., cold calling versus calling campaigns to an already establishedcustomer base). o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Small Business Bankers, Business Banking Officers and Investment Executive to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service: o Utilize the FNA to build thorough customer information for optimal financial solutions for their needs. o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from otherproviders in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES AND RESPONSIBILITIES. SUPERVISORY RESPONSIBILITIES: None.
Private Banking Sr. Client Service Assoc
Division: Investment Advisors
FlsaStatus: Non-Exempt
EmploymentType: Regular
GENERAL FUNCTION: Supports the Private Banker and interacts directly with the client to meet their basic banking needs. Builds effective relationships with Private Banking team to enhance the client experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Works under the guidance of the Private Banker, WMA, and other specialists to ensure the Private Banking client experience is delivered. * In conjunction with the Private Banker and/or WMA, ensures service standards and metrics are met based on client banking needs. * Takes ownership for resolving client banking issues and notifies Private Banker of status /resolution; can handle more complex issues. * Assists Private Bankers in the administration of their client relationships. * May often act as a primary point of contact for the administrative needs of our Private Banking clients. * Identifies opportunities and cross-sells basic banking products and services to their assigned clients. * Participates in the Life360 Process as requested. * Delivers high level of service while maintaining bank integrity, and abiding by both corporate and industry regulations. * Follows documented banking procedures. * Effectively works with internal business partners (e.g., call center, funding desk, consumer underwriting, etc.). * This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. SUPERVISORY RESPONSIBILITIES: None.
ACCOUNTANT
Source - Bellingham Herald
Personal Investment Officer III
Loan Specialist IV
Duties
1. Work the daily proof payment reject report (OFTI) and reprocess payments as appropriate (as determined by on-line review of rejected items).
2. Work the daily Non-Sufficient Funds report, reversing loan payments as appropriate and communicating with responsible lender.
3. Ensure that the NSF account remains in balance with limited aged items.
4. Reviews certain system daily error reports (including, but not limited to the CL100, CL200, CL241, CL085) and makes the necessary corrections to the loans. Monitors error trends within the reports to identify training needs and quality issues.
5. Reviews monthly error reports (including, but not limited to the 10x report, the 1099 indicator report, the late charge assessment report, the cc500 report) and makes the necessary corrections to loans. Monitors error trends with the reports to identify training needs and quality issues.
6. Monitors all SWAP loans to ensure all payment schedules are established on AFS in a timely manner.
7. Performs a quality control review on a percentage of payment/advance and maintenance processing to ensure accurate processing, reporting any identified errors to the appropriate party.
8. Develops a strong detailed knowledge of the particular hub functions that are being supported in order to help answer processing questions.
9. Assists in producing monthly management reports on volumes, quality, etc. as requested.
10. Provides training and assistance to less experienced employees as requested.
11. Provides assistance to management on special projects such as reports and special data analysis.
12. Performs other duties as assigned.
Consumer Asset Processor III
General Summary:
Loan Processor (Processor) is responsible for providing loan processing and administrative/clerical duties for loan applications received by Consumer Asset Operations from the retail branch network, Mortgage Banking Officer or the online channel. The Processor may be the initial point of contact for a customer and must be able to effectively communicate the bank’s loan products and services and assess borrower needs. The Processor is responsible for insuring the proper and timely completion of the loan application, collection of supporting documentation, pulling credit, documenting assets and liabilities and preparing a comprehensive loan package in preparation for underwriting.
In addition, the Processor will assist the borrower in understanding the loan product selected and obtain an interest rate lock from the sales channel and ensure pricing is accurate. The Processor will insure the banks POS and LOS systems are populated with the required application data and that loan/processing statuses are accurately maintained. The Processor will coordinate the ordering of appraisal, title, tax and flood and all other documentation, verification or certification required to appropriately decision the loan. Upon completion of underwriting, the processor will disposition the loan according to the underwriting decision and either generate the necessary loan disposition (decline notifications) or prepare the loan for submission to closing.
Primary Duties and Responsibilities:
- Contributes to quality efforts of the Consumer Asset Operations units through team orientation and focused excellence in achieving organizational service goals and quality standards.
- Effectively and efficiently provides best in class service to both the prospective borrower(s) and their sales team partners by delivering consistent and timely feedback throughout the lending process, anticipating borrower needs and vigilantly maintaining service level agreements.
- Effectively and efficiently monitors a pipeline of at least 50 loans with the goal of closing at least 25 loans per month.
- Obtains necessary customer documentation to support data provided in the applications
- Reviews customer submitted documentation to ensure the documentation meets the program guidelines.
- Data entry of applicant information into the mortgage software platform, prints necessary documents, and completes loan files. Necessary documents include upfront compliance disclosures, such as the 1003 application for mortgages or the LOA application for other consumer loans, the good faith estimate, the initial truth in lending, income and asset information, etc.
- Validates credit reports, orders appraisals, surveys, and title insurance, and requests payoffs from other mortgage companies; updates loan files, the mortgage software platform, and tracking system as information is received; prepares final loan package for approval.
- Mails Verification of Deposit, Verification of Employment, and Verification of Mortgage forms if alternative documentation is not available; updates loan files and tracking system once forms are returned.
- Updates insurance information on the mortgage software platform; contacts insurance companies for insurance policies not received.
- Completes file maintenance on all mortgage loans as instructed.
- Performs other duties as assigned.
- Processes loan to conform to product guidelines. Gathers all requirements and prepares loan for underwriting approval.
- When final underwriting approval is obtained, prepares closing instructions and coordinates closing dates with closing agent and customer
****Responsible for adhering to compliance and regulatory requirements
Consumer Asset Team Lead
JOB SUMMARY:
The Processing Team Lead provides overall direction to a processing team to ensure maximum customer service, appropriate control and to achieve the bank's strategic business objectives in an efficient and effective manner. Reviews and monitors bank policies and procedures to ensure compliance with federal and state banking regulations. Oversees compliance with laws and regulations applicable to the major operational and support functions. Exercises usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, and terminations.
PRIMARY RESPONSIBILITIES/ DUTIES:
1. Implements departmental policies and operating procedures to ensure maximum customer service and appropriate control.
a. Develops and implements sound operating procedures which are consistent with overall bank policies and operating objectives in order to maximize customer satisfaction and bank profit.
b. Oversees the accurate and efficient processing of customer activities.
c. Provides product training for front line staff.
d. Assists in the prompt, efficient resolution to customer problems and/or inquiries.
e. Participates in annual budget planning process.
2. Recommends, develops and leads the implementation of new operational processes, systems and upgrades/enhancements which support user groups throughout the bank in achieving their goals for operational efficiency and effectiveness.
a. Assure that the bank has access to and is prepared to apply innovations in operational systems and support functions; recommend changes which match these to the bank's needs.
b. Oversee the development, implementation and monitoring of operational and compliance policies and procedures to assure compliance with all applicable laws and regulations. Maintain current knowledge base of compliance requirements and pending changes.
3. Directs and manages operations staff to achieve established department goals.
a. Responsible for activities of employees in the operations
b. Makes authoritative recommendations regarding selections of new employees, salary increases, promotions, transfers, disciplinary actions, and terminations. Maintains documentation on recommendations and actions taken.
c. Sets performance standards, gives clear direction, delegates and schedules work.
d. Monitors performance, gives on-going performance feedback and conducts effective performance appraisals.
e. Trains, coaches, counsels, and provides general direction and guidance to direct reports.
f. Schedules staff to ensure proper customer service coverage.
g. Develop and manage annual budgets and staffing plans to achieve the above in an efficient and cost-effective manner.
4. Ensures compliance with all applicable regulations and policies relating to bank operations.
a. Ensures compliance with all federal and state banking regulations and local legal obligations such as tax levies, court appearances, and garnishments.
b. Develops and maintains record retention policy to ensure compliance with state and federal regulations.
c. Works with auditors and examiners during examinations, audits, and reviews.
BRANCH ASSOCIATE/TELLER - HEIGHTS - 40 HOURS
Customer Experience score goals set by management. Perform a variety of duties involving paying out,
balancing and receiving transactions within assigned delegated authorities. Responsible for handling
cash, deposit transaction and daily work balancing. Work together with the other branch associates
behind the branch associate line. Participate in all the banking center sales and service activities.
Support the branch team by achieving referral goals and participating in targeted sales campaigns.
Branch Associate - Teller (25 hour)
Customer Experience score goals set by management. Perform a variety of duties involving paying out,
balancing and receiving transactions within assigned delegated authorities. Responsible for handling
cash, deposit transaction and daily work balancing. Work together with the other branch associates
behind the branch associate line. Participate in all the banking center sales and service activities.
Support the branch team by achieving referral goals and participating in targeted sales campaigns.
Branch Associate - Teller (20 hour)
Customer Experience score goals set by management. Perform a variety of duties involving paying out,
balancing and receiving transactions within assigned delegated authorities. Responsible for handling
cash, deposit transaction and daily work balancing. Work together with the other branch associates
behind the branch associate line. Participate in all the banking center sales and service activities.
Support the branch team by achieving referral goals and participating in targeted sales campaigns.
Teller - Downtown Orlando
SUMMARY: Actively participates in the analysis of office market and supports development of strategies and tactics for the integrated market plan. Receives, pays out money, keeps records of money and negotiable instruments involved in financial transactions; Assist Financial Center in achieving all sales and service goals; by performing the following duties with in established polices and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties and special projects may be assigned.
- Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
- Cashes checks and pays out money after verification of signatures and customer balances.
- Enters customers' transactions into computer to record transactions, and issues computer generated receipts.
- Achieves individual referral goals for cross selling of all credit, non-credit, fee income & alternative investment goals
- Maintains knowledge of current products, policies, procedures and regulations as it relates to position.
- Adheres to all current policies, procedures and regulations as it relates to position.
- Places holds on accounts as appropriate.
- Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen.
- Explains, promotes, refers, or sells Bank products or services such as accounts, loans, traveler’s checks, money orders, and cashier's checks in the branch or via telemarketing.
- Is required to refer customers to other bank staff for product sales or problem resolution if unable to assist.
- Processes transactions from automated teller machine and night depository.
- Responds professionally to customer inquiries or problems.
TELLER III
- Assists customers with safe deposit box transactions.
- Fills in for Head Teller when absent.
- May orders daily supply of cash, and counts incoming cash. (1)
- Removes under dual control deposits balances cash in, automated teller machines and night depository.
NON-ESSENTIAL DUTIES: Maintains work station with in BankUnited standards.
SUPERVISORY RESPONSIBILITIES: None.
QUALIFICATIONS/COMPETENCIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Energy Intern
R&D Intern
Harland Financial Solutions is currently searching for a motivated student or recent graduate interested in interning and supporting our R&D Team. This internship is 40 hours a week, and 10 weeks in length. The R&D Intern will participate as an active member of the team including projects as assigned.
Knowledge & Skill Requirements• Knowledge and/or experience of test techniques and software development methodologies
• Strong written and oral communication skills
Experience Required• Currently attending a college with a major in Computer Science or related field.
• Completed a minimum of 2 years of study
Education Required Responsibilities• Provides technical support to development or other internal stakeholders and users with problems.
• Conducts functional and regression tests.
• Coordinates and administers software updates, upgrades and uploads.
• Deploys company and third party software to internal stakeholders.
• Assists with the setup and maintenance of test databases and/or testing environments.
• Learn and maintain knowledge of existing products, operations or systems.
• Performs basic programming or scripting tasks.
• May document technical issues with upgrades and monitor fixes.
• May execute test plans and test cases from specifications and complies results.
• Other duties and projects as assigned.
Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.- • Ability to express or exchange information by means of oral and written communication. • Ability to see PC and operate accordingly.
Accounting Internship
My Career. My Company. My Legacy.
At PCL, you are more than just an employee. You could be part of a team that works hard, plays hard, and makes a difference in your community. PCL offers competitive compensation packages, and a chance to be an owner in our 100-percent employee-owned company. We not only reward you financially, but give you challenging assignments and a supportive work environment which promotes personal and professional growth.
Whether you are looking for a corporate or construction career, exciting opportunities are waiting for you. Our people have helped us stand out as a leading general contracting organization, which is why we’re always looking for new talent—individuals who can bring innovative solutions and thinking to every project.
We are currently looking for an Accounting Intern for summer 2013. This temporary position is located in Denver, CO. local applicants only please.
Responsibilities
To qualify for an internship:
Must be currently enrolled in college Accounting coursework working towards a Bachelor's Degree or have graduated with a Bachelor's Degree in Accounting (or similar) within the past 6 months.
GPA of 3.0 or greater.
Excellent communication skills (oral and written).
A desire to make a career in the construction industry.
Good attention to details and deadlines.
Ability to exercise good judgment in setting priorities and follow-through.
Various duties including assistance with:
• Help process accounts payable and accounts receivable transactions
• Monitor compliance with subcontract and purchase order terms
• Review and understand financial statements
• Perform various general ledger and bank reconciliations
• Understanding of payroll cycles and sales/use tax reporting
• Identify and communicate budget variances and areas of financial risk
• Perform various district accounting responsibilities
• Review and understand the flow of transactions through general ledger account
Qualifications
Working Conditions
PCL is an Equal Opportunity Employer M/F/D/V.
The PCL families of companies are consistently ranked among the best companies to work for, and we aspire to be the most respected builder, renowned for excellence, leadership, and unsurpassed value.
Let us help you build your Legacy today.
Intern - XNOC Audit and Automation
Comcast Corporation is one of the world's leading media, entertainment and communications companies. Comcast is principally involved in the operation of cable systems through Comcast Cable and in the development, production and distribution of entertainment, news, sports and other content for global audiences through NBCUniversal.
Comcast Cable is one of the nation's largest video, high-speed Internet and phone providers to residential and business customers. Comcast is the majority owner and manager of NBCUniversal, which owns and operates entertainment and news cable networks, the NBC and Telemundo broadcast networks, local television station groups, television production operations, a major motion picture company and theme parks.
Comcast is working to shape the future of media and technology. With the most advanced television, Internet and communications, we strive to create the best content and constantly pursue innovation to delight our customers.
National Engineering and Technical Operations, known as NETO, is an organization of 3,344 employees within the Cable business at Comcast. We provide the technical infrastructure that allows all of Comcast Cable's revenue-generating businesses to function, grow and prosper. NETO built and manages the world's largest converged, fiber-rich network, which supports several multi-billion dollar businesses, reaching 22-million cable customers, 18-million broadband customers and nine-million voice customers.
Job Overview
The Comcast Engineering & Technology University Program is a comprehensive learning and professional experience, providing elements including: networking events with both senior and technical leaders, development seminars, and a meaningful NETO-wide group project for its participants.
Program participants are placed in professional teams where they are given the opportunity to problem solve, give feedback and innovate in their roles. They learn an extensive knowledge of Comcast business practices, how to build effective working teams to tackle problems and where and when to take leadership roles.
Special to the Comcast Engineering & Technology University Program, program participants have the opportunity to connect and network with fellow participants from the moment the program starts at orientation. This community of program participants serves as a support system and an opportunity to ask questions of each other and grow as a team.
General Overview of Position
For this summer 2013 opportunity, intern will work with the National CMTS / Metro E support teams, while learning CMTS and Metro Ethernet services / Devices, etc.Core Responsibilities
This internship will offer the following to a qualified candidate.
•Ability to review and create technical changes for accuracy and recommend changes to support operational guidelines
•Opportunity to gain knowledge in OSPF, BGP, MPLS, Carrier Ethernet
•Opportunity to gain knowledge in IPv6, VoIP/PacketCable, DOCSIS, and DSCP.
•Opportunity to gain knowledge in highly complex network infrastructures and multiple products residing on them.
•Opportunity to expand your understanding of IP Networks
•Opportunity to gain knowledge of emerging technologies and communication services.
Tasks
- Opens, sorts, and distributes mail.
- Processes routine items and records.
- Answers phones and takes messages or provides information.
- Operates various office equipment.
- Assists with projects to ensure deadlines are met.
- Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Manager Trainee
As one of the industry's leading suppliers of building materials, we are always looking for our future leaders. Our Manager Trainee program is one of the finest in the industry and provides a solid foundation for you to build your future on.
This position is our entry-level position into the management career path, and from this point you can build your own future with the tools and skills that 84 Lumber will provide you.
Training: At 84 Lumber we offer an excellent and comprehensive Early Development Program and Home Study Program, which successful candidates complete within 4 to 6 months. All successful candidates attend a comprehensive 3-day training program our Corporate Headquarters where you will get one on one training with our field experienced trainers!
Promotions: 84 Lumber Company not only helps build your foundation, we also promote nearly 100% from within! Usually within the first year, successful Manager Trainees are promoted to Co-Manager of a store, a Contractor Sales Representative, or a position at our Team Headquarters. The career path is your choice!
Job Description: A successful Manager Trainee candidate must have excellent communication skills and interact with and work well with others in our fast paced and ever changing industry.
Other responsibilities include:
- Sell lumber and building materials, conduct price quotes, process orders and returns, and develop excellent product knowledge.
- Create material estimates for customers in a timely manner
- Synchronize delivery and/or pick ups of customer orders
- Quickly resolve customer complaints and problems
- Able to prioritize; manage time and orchestrate multiple tasks.
- Interacts with other 84 Lumber stores, corporate office, and venders.
- Build and maintain strong relationships with customers.
- Maintaining and merchandising inventory
- Loading/Unloading delivery trucks
