Showing posts with label o&g. Show all posts
Showing posts with label o&g. Show all posts

Wednesday, June 12, 2013

( Heavy Equipment Diesel Technician ) ( Fund Accountant-Work Life Balance On Site Gym ) ( Procurement Manager-CPG ) ( Cost Accountant ) ( Financial Reporting Manager ) ( Controller ) ( Internal Auditor ) ( Contract Administrator ) ( Accounts Payable Specilists Immediate Needs!!! ) ( Payroll Manager for O&G Services company in West Houston ) ( Mgr Financial Reporting ) ( Tax Manager- Hedge Fund ) ( Accounting Manager for Dynamic Company! ) ( Nursing Home Controller to $125k ) ( Senior Tax Accountant for Growing Firm! Direct Hire! )


Heavy Equipment Diesel Technician

Details: Anderson Equipment is seeking a Heavy Diesel Technician!  Come join our team at Anderson Equipment - a premier distributor of earth moving and mobile equipment to the construction, mining, road building, specialty material handling and forestry industries. We are proud of our long history and will continue to build a company known for its integrity, quality and excellence. We are growing and invite you to contribute and be part of our continual success! Heavy Equipment Diesel Technician - Rochester, NYQualified candidates will perform activities working the branch service operations: Inspecting, repairing, and maintaining mechanical equipment and machinery  Performing routine maintenance such as changing oil, checking batteries, and lubricating equipment and machinery Cleaning machinery  Repair and maintenance work on heavy equipment Will also contribute to other branch functions where needed Other related duties

Fund Accountant-Work Life Balance On Site Gym

Details: Classification:  Portfolio Manager Compensation:  $90,000.00 to $110,000.00 per year Our client a middle market private equity firm seeks to hire a fund accountant who is hands on and detailed oriented. Firm acquires manufacturing and services companies with enterprise values of 25-200 million. The fund accountant should have a working knowledge of corporate finance functions and be able to touch roles such as accounts payable, accounts receivable, and payroll. Responsibilities include, bank reconciliation,portfolio schedules, working private equity knowledge, cap calls and distribution, etc. Qualified candidates must have a great upbeat attitude and be extremely hands and detail oriented,or5 Years plus in the private Equity SectorGreat Benefits,Flexible Hours, On Site GymFor immediate consideration please email your resume as an MS Word attachment to Emily.fine@RobertHalf.com or call Emily Fine at (914) 682-8842.

Procurement Manager-CPG

Details: Classification:  Account Executive/Staffing Manager Compensation:  $95,000.00 to $115,000.00 per year The Procurement Manager participates in the development and fulfillment of contract requirements. Assists in examining estimates of material, equipment, and production costs, performance requirements, and delivery schedules. Prepares bids, process specifications, progress reports, and other exhibits. Reviews bids from other firms for conformity to contract requirements and determines acceptable bids. Negotiates contracts and amendments with customer or bidder. Coordinator the work of various departments, and acts as a liaison between company and subcontractor to implement fulfillment of contracts.For immediate consideration please email your resume as an MS Word attachment to Emily.fine@RobertHalf.com or call Emily Fine at (914) 682-8842.

Cost Accountant

Details: Classification:  Accountant - Cost Compensation:  $50,000.00 to $95,000.00 per year Robert Half is assisting a client with a job search in the Shoals area for a Cost Accountant. Responsibilities of the Cost Accountant include, but are not limited to:. Prepare monthly analysis of cost of goods sold and operational expenses against prior year, budget and forecast, providing explanations and business solutions to help drive improvement. . Responsible for preparing plant operating goals and administrative budgets. . Analyze performance against key business metrics against prior year,budget and forecasts and document pertinent financial highlights that will enable management to determine progress against budgets and drive improvement. . Partner with plant management, Purchasing, Engineering, Sales, etc. in determining financial impact of cost reduction efforts, process changes and impacts of new product roll out, etc.. Prepare periodic forecasts to update management on projected results. . Identify, investigate, and analyze potential operational improvements. As appropriate, based on findings make proposal for operational changes (policy, procedures, processes, etc.) . Assist in the implementation of Company accounting policies and internal control policies / practices and ensure compline with the same and SOX. . Oversee performance of daily / weekly accounting tasks: o Assist with local payroll related functions o Process local purchase requisitions and code invoices for payment, including procurement cards o Monitor and report on receiving activity o Track expenses and propose monthly closing and accrual entries o Prepare other journal entries and account analyses as needed o Prepare capital spending requests, track capital spending and report progress against approved budget o Manage Petty Cash o Prepare and file state and local sales and usage taxes . Assist and/or lead the taking of annual physical inventories and fixed asset inventories Education and Experience Requirements: . Minimum of five years of experience in a manufacturing accounting setting. Prior experience in public accounting servicing manufacturing companies is a plus. . Bachelor's degree preferred. CPA and/or CMA a plus. . Strong cost accounting and financial acumen, work well with people, aggressively anticipate impacts of workload/issues to team deadlines and have a very positive work attitude including willing to work some longer hours during peak periods. . Demonstrated ability to relay information outside of the assigned site to successive levels of finance, operations and business leadership. . Strong experience in income statement analysis, especially the various components of Cost of Goods Sold. . Advanced Excel skills, ability to work with lookups and pivot tables. . Proficiency in Microsoft Word, Outlook and Power Point. . Experience with Oracle Financial Analyzer or equivalent, and Business Intelligence, a plus. . Strong organizational, analytical and interpersonal skills. . Good verbal and written communication skills. . Self-motivated to learn new concepts and participate in new projects.Please apply online at www.roberthalf.com or email your resume to Sara Wilson at Sara.W

Financial Reporting Manager

Details: Classification:  Account Executive/Staffing Manager Compensation:  $95,000.00 to $100,000.00 per year Fortune 100 Firm seeks a Financial Reporting Manager who will be responsible for managing the worldwide consolidation, supervising the monthly close process and will have ownership of several technical areas of accounting. In driving the worldwide close process the role will require the candidate to liaise directly with our entire finance organization including FP&A, Tax, Treasury, Revenue Operations, Sales and Division Finance, Procurement, Payroll and External Reporting. The Financial Reporting Manager will also be integral to driving process improvements throughout the accounting function and assist with various special projects as required should SEC regulation knowledgeable and have SEC reporting abilities. The ideal candidate has corporate accounting experience in a global company with the ability to produce work of a high quality and initiate process improvements. For immediate consideration please email your resume as an MS Word attachment to Emily.fine@RobertHalf.com or call Emily Fine at (914) 682-8842.

Controller

Details: Classification:  Accountant - Senior Compensation:  $90,000.00 to $105,000.00 per year Growing mid-sized manufacturer is seeking to hire a Controller. As Controller you will be responsible for managing all day to day general accounting and cost accounting activities. This position is also the point person for SOX and coordination with external auditors. Contact for consideration.

Internal Auditor

Details: Classification:  Auditor - Internal Compensation:  $61,363.99 to $75,000.00 per year BASIC JOB DUTIES: Duties include planning and executing audits of assigned areas, development, and execution of testing strategy, the evaluation and reporting of audit results and follow-up thereon, and performing on-going company-wide risk assessment through continuous monitoring and audit customer communications. The work involves leading or conducting operational, financial and compliance audit projects. The Senior Internal Auditor will abide by all organizational and professional ethical standards and work independently under general supervision of the Director Internal Audit with considerable latitude for initiative and independent judgment.Other essential duties include, but are not limited to: Obtaining and maintaining thorough knowledge of assigned audit areas financial results of operations, internal control environment, key operating statistics, compliance and/or regulatory requirements, information technology processes, management and personnel. Planning audits; including audit customer communication, data analysis, risk identification, key control analysis, and determination of recommended audit scope and objectives. Conducting fieldwork; including preparation of the audit program, development of testing, work paper documentation, evaluating the adequacy and effectiveness of internal control, evaluation of issues and the development of recommendations. Managing audit customer communication during the audit process, including introduction of the audit, progress meetings, issues summaries, exit meetings, report drafting, and follow-up related to the open items resolution. Conducting interviews, reviews documents, develops and administers surveys, compose summary memos, and prepares working papers. Identifying, developing, and documenting audit issues and practical, appropriate, and cost-effective recommendations to reduce control weaknesses and exposures identified and to increase effectiveness of processes and procedures using independent judgment concerning areas being reviewed. Reviewing and evaluating the adequacy and effectiveness of internal controls. Identifying and evaluating risk areas and providing input to the development of the Annual Audit Plan. Developing and maintaining productive audit customer and staff communications through individual contacts and group meetings. Updating the Director Internal Audit regarding progress of the assigned audit, significant issues identified, suggested solutions and completion status. Provide reports to Director Internal Audit prior to final discussion with audit customer. Continuously monitoring enterprise risk by developing and maintaining productive audit customer communications during audit testing, report analysis, and on-going risk assessments. Pursuing professional development opportunities, including external and internal training and professional association memberships, and shares information gained with co-workers. Representing Internal Audit on organizational project teams, at management meetings and with external organizations. Performing related work as assigned by Internal Audit Management. REQUIREMENTSBachelors degree from an accredited university/college in Accounting, Finance, Business Administration or Information Systems/Technology. Minimum of five (5) years prior audit, analysis, and investigation experience preferred. Professional certification (CIA, CPA, CISA) AND Master's degree in Business/Accounting from an accredited university/collegeExtensive knowledge of GAAP, GAAP Standards, as well as fundamentals of COSO, COBIT and financial statement assertions. Ability to travel 20-30%To apply contact Kathy Downs at

Contract Administrator

Details: Classification:  Contract Administrator Compensation:  $40,500.99 to $49,500.99 per year Work in one of the hottest industries. This publicly traded, multi-billion dollar organization is looking to fill a newly created position at their local office. As the contract administrator, you will be responsible for not only supervising a staff, but also reviewing contracts and insuring that they are compliant with company requirements. This position will also have oversight of the accounts receivables and any billing or invoicing to clients. In addition, as the administrator will interact directly with customers and must have a strong communication and customer services skills.

Accounts Payable Specilists Immediate Needs!!!

Details: Classification:  Account Executive/Staffing Manager Compensation:  $55,000.00 to $65,000.00 per year This is an excellent opportunity to join a well established international company. Our client has an immediate need for an Accounts Payable analyst to join their organization. This individual will be responsible for coding and entering invoices, releasing invoices for payment, vendor statement reconciliation's, and assisting the accounting department with other ad hoc functions. Reporting to the Controller, this position will allow for growth into general accounting duties.This position offers a competitive benefits package including medical/hospital coverage, 401k with match, and annual bonus.For immediate consideration please email your resume as an MS Word attachment to Emily.fine@RobertHalf.com or call Emily Fine at (914) 682-8842.

Payroll Manager for O&G Services company in West Houston

Details: Classification:  Accountant - Staff Compensation:  $70,000.00 to $75,000.00 per year Our client in West Houston is seeking a Payroll Manager for a direct hire opportunity. In this role they will be responsible for:• 5+ years of payroll management experience• Oversight of payroll for 800+ employees across the US and Canada• Manage day to day process of the payroll team• Certified Payroll • Comprehension of payroll systems including Ultipro• Advanced MS ExcelThe ideal Payroll Manager will be open to assisting in other areas and be available to work overtime as needed. Please apply immediately if you meet these qualifications.

Mgr Financial Reporting

Details: Classification:  Financial Rptng Suprvr/Mgr/Dir Compensation:  $90,000.00 to $100,000.00 per year For immediate assistance, please email your resume to or call Danielle Tubero at 630-368-1175. Excellent benefits. Seeking a Manager of External Reporting for a large organization within the Western suburbs. The External Reporting manager will be located in Lisle. The purpose of the Manager of External Reporting manager is to oversee the preparation of financial statements for external purposes, primarily SEC filings, to ensure that all new accounting and reporting standards are appropriately adopted and reflected in the financial statements and that new and unusual transactions are recorded in compliance with US GAAP. Manager will research and determine appropriate accounting treatment for complex transactions and policy development for the Company. Manager will oversee corporate accounting function and provide support for investor relations function. Prepare all regulatory filings (10-Q, 10-K); ensure financial statements are accurate and complete and that all necessary footnote disclosures are included. Coordinate with subject matter experts (legal, HR, FPA, investor relations, and internal and external auditors) and include required and pertinent information in MD&A. Ensure compliance with all regulatory and US GAAP requirements. Periodically review filings of peers and other companies to understand competitive landscape. Review earnings releases to ensure consistent and reasonable investor messaging and compile all relevant financial statement attachments. Review and validate investor/analyst presentation to ensure accuracy and consistency with other public information. Research all new accounting and reporting policies (issued by FASB, IFRS, SEC). Determine if new pronouncements impact the company. Communicate all relevant policies to senior management (Controller, CFO, FPA, IR) and external auditors including the potential impact to the organization. Coordinate timelines and necessary changes to business processes with appropriate business leads to accommodate new policies. Provide guidance and expertise to the organization on accounting and controllership issues. Review new and unusual transactions to ensure that they are recorded in compliance with US GAAP. Proactively provide guidance to business leads to ensure that all accounting impacts are considered in transactions. Document accounting treatment in whitepapers. Serve as technical resource on M&A transactions. Ensure accurate and timely monthly, quarterly and year end close of corporate accounting function, specifically pension and benefits, commitments and contingencies, debt, stock compensation, international operations and equity method investments. Lead analysis of financial information in financial statements and internal management reports. Ensure proper control environment. Continually review and improve underlying process controls. Supervise, train and develop staff members. Assist on special projects. TECHNICAL SKILLS: Strong technical accounting and reporting skills; strong analytical skills Strong communication skills, oral and written Ability to research new issues, synthesize information and fact patterns and provide appropriate guidance to organization. EDUCATION REQUIREMENTS/WORK EXPERIENCE: BS in Accounting; MBA a plus CPA a plus Minimum of 6 years public accounting or large company experience experience Management experience Microsoft Excel and other Microsoft Office applications; experience with Webfilings and IBM COGNOS a plus.

Tax Manager- Hedge Fund

Details: Classification:  Tax Manager Compensation:  $120,000.00 to $150,000.00 per year Tax Manager is needed for hedge fund located in Upper Westchester County. The role entails the Tax Manager to lead and manage tax engagements to deliver quality tax services. The Tax Manager will also build new and existing relationships as well as work closely with Tax Partners to assist with planning compliance. The Tax Manager will work side by side with management and staff overseeing and evaluating their work. Applicant will be responsible for advising clients, evaluating and selecting actions to lessen tax burden and cost of compliance, identifying different methods of complying with tax regulations wile acting as the primary client contact for tax issues. Candidate will be responsible for extensive contact with clients to proved tax planning, consulting and compliance expertise in addition to review and manage tax projections. Senior Tax Accountant must posses ability to review and prepare federal and state income tax returns as well as manage and understand firm risk on tax services as well as work closely with Partners and staff on client management and development activities. For immediate consideration e-mail your resume to E

Accounting Manager for Dynamic Company!

Details: Classification:  Controller Compensation:  $55,000.00 to $75,000.00 per year Accounting Manager needed for a direct hire opportunity with our Northern Cincinnati client. The Accounting Manager will be responsible for all aspects of accounting and administration. Reporting directly to the CEO, the accounting manager will work closely with the operations and sales team. This Accounting Manager opportunity offers a great compensation package consisting of base+bonus, a stellar work life balance, and good benefits. To be considered for the Accounting Manager opportunity contact

Nursing Home Controller to $125k

Details: Classification:  Controller Compensation:  $100,000.00 to $125,000.00 per year Our client is a for profit Nursing Home and Rehab facility located in lower Westchester County. They are seeking a hands on Controller to lead their accounting department. Responsibilities to include: month-end and year-end closings, preparation of financial statements and management reports, supervision of the accounting staff, working with the outside auditors and other operational responsibilities. Qualified applicants will have ten (10) or more years relevant experience, including at least five (5) years of supervision, a Bachelor's degree in Accounting, along with good computer skills (specifically MS Excel). Nursing home and Medicaid experience are required for this role. Must be hands-on, self-motivated and organized. For immediate consideration and to set up an interview, email your resume as an MS Word attachment to or call Robert Prosperino at (914) 682-8842.If you have already registered with Robert Half please contact your recruiter.

Senior Tax Accountant for Growing Firm! Direct Hire!

Details: Classification:  Tax Senior Compensation:  $55,000.00 to $75,000.00 per year Are you currently in public accounting and feel underpaid or have no career path? Check out this direct hire opportunity! Senior Tax Accountant needed for a direct hire opportunity with a growing Cincinnati Firm. The Senior Tax Accountant will be responsible for providing tax services to clients including individual, corporate, and partnership returns. For the Senior Tax Accountant opportunity our client offers a very competitive compensation package, growth opportunities, and a great vacation package! To be considered for the Senior Tax Accountant contact

Thursday, June 6, 2013

( Front Office Administrative Assistant ) ( Office Assistant ) ( Office Assistant - Immediate Temporary Opportunity! ) ( IMMEDIATE Entry Level Openings - Marketing | Advertising | Promotions ) ( Jr. Acct. Rep (Entry Level) - FULL TIME ) ( Help Desk Analyst I ) ( Help Desk Analyst II ) ( Help Desk ) ( Customer Service Representative ) ( Treasury Clerk for growing O&G company ) ( Retail Sales - El Segundo, CA ) ( Desktop Support Technician ) ( Service Desk Specialist - Typing: 35 WPM ) ( Customer Service ) ( CASHIER )


Front Office Administrative Assistant

Details: All-Star Baseball Academy (ASBA) is currently accepting resumes for Front Desk Administrative Assistant located in our West Chester, PA facility.ASBA has 5 locations in the Chester, Delaware and Bucks counties of PA with our newest in Cherry Hill, NJ. As a result of our recent expansion and continued success, ASBA is seeking focused candidates to grow with us. If you are seeking a full-time opportunity to be on a team-oriented staff driven to grow, with the sport of baseball as the pedestal, All-Star Baseball Academy is the place to work.As a Front Desk Administrative Assistant, responsibilities include:• Schedule lessons, programs, practices• Collect and Invoice payments• Answer phone and respond to email messages• Face to Face sales• Greet customers and provide excellent service• Create team schedules, packets, and additional material• Assist with management with current front desk staff• Assist with overseeing instructor schedules

Office Assistant

Details: Classification:  General Office Compensation:  $10.00 to $11.00 per hour South Jersey firm is seeking an Office Assistant. As the Office Assistant you will support the office in various office administration duties such as including filing, faxing, and data entry. Additionally, the position may require some assistance with packaging and verifying proper shipment. Other duties will be assigned as needed.

Office Assistant - Immediate Temporary Opportunity!

Details: Classification:  Secretary/Admin Asst Compensation:  $10.00 to $12.00 per hour OfficeTeam has a short term temporary opportunity for an Office Assistant available with a growing financial services firm in Newport Beach. The Office Assistant will be responsible for data entry, filing, creating labels, and scanning documents.

IMMEDIATE Entry Level Openings - Marketing | Advertising | Promotions

Details: Immediate Entry-Level OpeningsWhat matters most in your next career? Opportunity for Advancement? | Continual Growth & Development? |  Full Training & Mentors?V.I.T.A.L. Marketing Solutions is one the fastest growing experiential marketing firms in the Denver area.  We represent some of the top retail clients in the world and are looking for a few top prospects to join our team.We are looking for DEDICATED, and MOTIVATED professionals interested in a work hard, play hard based approach; individuals who are willing to grow with our company to fill some of our Entry-Level positions in: Promotional Marketing Public Relations Event Marketing Campaign Management Office Administration Summer Internships Available* Sounds great, but you don’t have any previous marketing experience?  No Problem!  Due to the rapid expansion of our client portfolio, we have a few immediate openings and will provide full training for the right candidate. For additional information on job openings Visit us onlineMAIN JOB RESPONSIBILITIES: Campaign development including coordination, analysis, and continual monitoring for progress Professionally representing clients in all areas of business Contribute to the growth and performance of the division Train and develop new marketing professionals Stay on top of changes in the marketing environment to best serve the objective of the client and adjusting plans accordingly Manage and develop promotions and materials

Jr. Acct. Rep (Entry Level) - FULL TIME

Details: For More Information Contact:Nicole, our Human Resource Manager at (314)361-2080www.stlexecutives.comSTL Executives is an entry level sales and marketing firm that works closely with Fortune 100 clients to provide promotional sales and acquisitions in the St. Louis area.STL Executives, is currently looking for quality entry level individuals to train and advance through our sales and marketing management training program.We are looking to train in:* Entry Level Sales and Marketing* Sales and Marketing Management* General Business Development* Campaign Development* Public Speaking* Business Operations (Emphasis in Entry Level Sales and Marketing)* Entrepreneurship

Help Desk Analyst I

Details: Classification:  Help Desk/Tech Support I Compensation:  $11.00 to $13.00 per hour Our client in Johnston Iowa is seeking a contractor for a Help Desk Position. The ideal candidate would have 1+ years of call center experience troubleshooting hardware and software issues. Prior experience with help desk ticketing and ticket escalation a plus! If you are interested in being considered for this opportunity please submit your resume to or contact us at 515.282.6876.

Help Desk Analyst II

Details: Classification:  Help Desk/Tech Support II Compensation:  $14.25 to $16.50 per hour Our client in Johnston, Iowa is seeking a contractor for a Help Desk Position. The ideal candidate would have 2+ years of call center experience troubleshooting hardware and software issues. Ideal candidates would have prior experience with Sophos, Citrix, VMware, and experience in mobile/phone support is a plus! If you are interested in being considered for this opportunity please submit your resume to or contact us at 515.282.6876.

Help Desk

Details: Classification:  Help Desk/Tech Support II Compensation:  $14.00 to $17.00 per hour

Customer Service Representative

Details: Our client, a large global benefits services provider, has temporary, possibly temp-to-hire opportunities for qualified Customer Service Representatives. As a Customer Service Representative, you will directly interact with our client’s plan participants over the phone and define the level of service they are known for.This is a one-of-a-kind opportunity to be part of a world class services organization. The company is committed to offering their employees career advancement and promotes a supportive, mentoring environment.Responsibilities for Customer Service Representative: Manage incoming calls from 401(k) participants Provide retirement and health and wellness plan information Ensure that participants receive excellent service

Treasury Clerk for growing O&G company

Details: Classification:  Accounting Clerk Compensation:  $30,000.00 to $35,000.00 per year Our client, an O&G Manufacturing company in West Houston, is seeking a Treasury Clerk for a full time opportunity. In this role they will be responsible for assisting with daily cash transactions and activity, bank reconciliation, and preparing reports. The ideal Treasury Clerk will have a positive personality, be detail oriented, have 2+ years of Treasury or Cash experience, strong software skills, and a bachelors degree. Please apply immediately if you meet these qualifications.

Retail Sales - El Segundo, CA

Details: If you are looking to work for a company that is stable, an industry leader, with 2100 locations throughout the United States, then Public Storage is it!  With an exciting customer-centric focus, Public Storage provides a full range of storage solutions to its customers.  Public Storage is the largest self storage company in the United States.  By joining our team of talented storage experts, you become an integral part of our dynamic customer-focused sales environment.  Keep reading to learn how you can make the most of your past experiences and achieve new career heights with Public Storage.  JOB DESCRIPTIONIf you enjoy customer service and sales and wish to leave behind long weekends and evening hours, then a Property Manager position is for you. RESPONSIBILITIESProvide outstanding customer service by helping customers understand their needs, recommend storage solutions and help them acquire the needed product solutions Assist reservation and walk-in customers (both in person and on the phone) in renting storage units, understanding the lease terms, fees and insurance and completing lease agreements Consult, sell, and up sell to customers merchandise such as boxes, tape and other appropriate products that meet their needs Ensure the appearance of the property is customer ready by cleaning units, sweeping, mopping, removing debris, wiping windows, etc...; ultimately ensure property appearance is safe and welcoming Work in one or more locations, independently or with another manager Manage, verify, balance cash drawer; prepare and make daily deposits Conduct a daily physical storage unit inspection confirming inventory availability and ensuring each unit is secure or ready to rent. Work closely with District Manager to receive training and coaching when needed, striving to exceed all company expectations BENEFITSHourly rate of 10.00 Opportunity to earn a raise of $.50 per hour after six (6) months of employment Opportunity to participate in our performance-based incentive program after six (6) months of employment On-site paid company housing at many locations if/when available Competitive Paid Time Off (PTO) program that grows with tenure.  Program also includes an annual cash payout of any unused hours in excess of 40. Medical/Dental/Vision, Life Insurance, STD and LTD 401(k) With Matching Contributions 15 days of Fully Paid and Comprehensive New Manager Training

Desktop Support Technician

Details: Responsibilities: Our client is seeking a Desktop Support Technician for their San Antonio, Texas (TX) location. This is an entry level position.Main Job Tasks and Responsibilities may include:Respond to requests for technical assistance in person, via phone, and/or electronicallyDiagnose and resolve technical hardware and software issuesResearch questions using available information resourcesAdvise user on appropriate actionFollow standard help desk proceduresLog all help desk interactionsAdminister help desk softwareRedirect problems to appropriate resourceIdentify and escalate situations requiring urgent attentionTrack and route problems and requests and document resolutionsPrepare activity reportsStay current with system information, changes and updates

Service Desk Specialist - Typing: 35 WPM

Details: Responsibilities: Kforce is looking to fill 10 Part-time Service Desk positions for a client in San Antonio, Texas (TX).Main Duties:Provide first point of contact for inquires submitted via telephone, or click to chatUnder direct supervision; simulate or recreate customer problems to resolve user operating difficultiesDiscuss problems or inquiries with other department personnel and offers technical assistance and ensure proper handling and follow-upCommunicate customer suggestions for enhancements and ensure proper handling and follow-upUtilize knowledge base and incident tracking system per established SOPDocument problems and corrective proceduresAssist other technical support and development personnel to determine problem solutionsKeep peers and management informed of trends, scheduled, unscheduled outages, and delays in supportKeep customers informed of scheduled and unscheduled down-time events through resolutionAttend on-going training to achieve level of technical skill needed to solve more problems that are complexPromote and advocate company security policy(s), procedure(s) and an awareness program

Customer Service

Details: Responsibilities Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly. Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking.  Provide quality service and support in a variety of areas including, but not limited to: billing, placing print orders, and system troubleshooting. Troubleshoot customer issues over the phone.  Use automated information systems to analyze the customer’s situation. Maintain a balance between company policy and customer benefit in decision making. Handles issues in the best interest of both customer and company. Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.  Responsible for compiling and generating reports as they relate to customer service surveys.The customer service representative will provide information to customers in response to inquiries about products and services, in addition to assisting individuals interested in opening accounts. The representative will receive, review and process orders for printed marketing materials. The representative will also explain how to use account features and solve customer application and Internet problems. The customer service representative will receive, document and resolve customer complaints.

CASHIER

Details: When is a job more than “just a job?”•When you know that you are making a difference in the lives of those around you•When you go to work every day looking forward to the day ahead of you•When the decisions you make on the job really matter to those whom you serve Cashier Whether your goal is to begin a fantastic full-time career or have a great part-time job, your talents will be valued and respected at Murphy USA. To be successful as a cashier, you need energy, an excellent work ethic, a great attitude and a smile. You will be the face of our company and deliver the legendary customer service that Murphy USA and our associates are known for providing. Your responsibilities will include:•Providing a prompt, efficient, and courteous customer experience•Responding and resolving customer’s requests and concerns•Assisting customers with purchases and fuel transactions•Operating cash register•Restocking merchandise•Performing job related duties as assignedA job is more than just a job when it’s a career at Murphy USA. Murphy understands that a career is about much more than a paycheck and benefits. That’s why we do our best to provide the most supportive and enjoyable atmosphere possible for our employees. Here are just a few reasons why Murphy USA is a great career choice:Enjoy your work!Murphy USA offers a fast paced environment where bright, talented individuals who are willing to work hard are valued and can make a difference. Flexible Schedule!Murphy USA can help you schedule your work around your busy life. Advancement Opportunities!Murphy USA operates over 1,000 locations in over 20 states and is adding new locations every year. The growth provides career advancement opportunities for top performing team members. Earn your degree!All employees who average 20 hours or more per week are eligible for educational assistance offered by Murphy USA.