Guest Service Agent
Details: The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Guest Services Supervisor - WorldMark - Seaside, Oregon
Details: Job Summary:Supervise the daily operation of the front desk and its team members. Some of the duties include but are not limited to guest check-in, guest check-out, answering guest and staff questions, running reports as required and maintain efficient schedules and operational procedures which result in the satisfaction of all staff and guests.Interact with owners, guests, potential owners, affiliated business units and team members regarding resort inquiries, complaints, comments and suggestions with appropriate problem solving and service recovery actions as to assure a successful outcome.Analyze resort inventory requirements and assure that all reservations and other requests are accommodated to the highest efficiency levels possible.Assist with Team/Staff issues and other items as requested.
Guest Services Associate - WorldMark - Galena, Illinois
Details: Job Summary:Greet, register, establish necessary credit for and issue keys appropriately to guests.Answer telephones/PBX with proper telephone etiquette and direct calls accordingly.Receive guest requests and/or complaints and ensure that appropriate actions have been taken. Answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, and directions.Communicate with other departments as needed via telephone and two-way radio.Completed check-out procedures, computes bills, collects payment and makes change for guests as required.Make, confirm and cancel reservations for guests or answer a variety of questions for guests pertaining to their reservations.Balance all cash receipts and work performed during shift and performs a bucket check on shift.Distributes guest and staff mail and messages as necessary.Post charges for faxes, copies or laundry or charges from the food, beverage or convenience store outlets.
PBX Operator/Dispatch - WorldMark - Camlin - Seattle, Washington
Details: Job Summary:Operate switchboard, intercom and two-way radio to relay incoming, outgoing and interoffice calls and messages.Furnish information/phone numbers to callers as requested or makes sufficient inquiries necessary to refer the caller to the appropriate resort personnel, sales or marketing or outside vendor who can help them.Maintain, publish and distribute critical telephone number lists to staff as required.Assist guests with voice mail.Dispatch maintenance and housekeeping staff to guest rooms as needed.Perform duties of a general clerical nature as needed.
Casual Guest Service Agent - WorldMark - Palm Springs, California
Details: GUEST SERVICES AGENTPOSITION REPORTS TO: Front Office Supervisor and/or ManagerAssistant or Duty Manager POSITIONS REPORTING TO THIS POSITION: NIL KEY RELATIONSHIPS: Owners and Guests F&B, Housekeeping, Reservations staff PRIMARY OBJECTIVES: To actively contribute to the company vision of making holiday dreams come true by being responsible for the day to day operation of the front desk. This includes greeting and registering of owners and guests, providing information to local area attractions, completion of all department related paperwork and using all communication equipment including telephones, facsimiles and computers. PRINCIPAL RESPONSIBILITIES: (Include but not limited to:) Perform all duties of the front desk, including greeting owners and guests, registration, communications system monitoring, dispensing information and portage of luggage, check in/out formalities, cash handling and balancing procedures, tour & travel enquiries/bookings, reservations, night audit procedures and telephone duties Possess a thorough knowledge of the operation of all administration equipment eg. Email, basic word & excel documentation, PABX, RMS, Credit Card settlement machines, facsimile, etc Be confident in advising guests on the local area and what it can provide for hotel guests eg. Events, restaurants, stores, public transport, etc Have thorough knowledge of Worldmark South Pacific memberships and their guidelines Be fully conversant with rates, room configurations and room availability Have a full understanding of the Resort Facilities Increase room sales for walk -in and non owner market Monitor and manage availability on web sites for sales to non owners Increase revenue streams for incidentals, up sell tours and promotions Have a full understanding, and ensure correct procedures are followed regarding lost property Ensure proper reporting and recording of all items of maintenance required in guest rooms and public areas Ensure Resort security procedures are always adhered to Assure that office supply inventory levels are maintained and updated as needed Gain appropriate authorisations prior to requisitioning services or purchasing items Participate in ongoing training and coaching to assure that high standards of hospitality are maintained at all times Provide a neat, professional appearance and safe workplace including maintaining reception and foyer area in a clean and tidy state at all times Maintain a working relationship with vendors Conduct oneself in a professional manner at all times and within the guidelines set by State and Federal laws and company policies. Perform maintenance, housekeeping and general functions as required Actively participate as a team member to achieve company and departmental goals Perform other duties as reasonably requested within your skill and capacity as directed by your manager Ensure that all reasonable directions given with regards to health and safety are followed, to not willfully place at risk the health and safety of yourself or any person in the workplace and to not willfully or recklessly interfere with or misuse anything provided for health and safety. Display a Count On Me! service to all internal and external parties Display innovation through inspiring, creating and improving processes and products Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.
Administrative Assistant I
Details: Job Title: Administrative Assistant I Pay Rate: $12.46-14.78/hr Duration: 3-month temp assignment Description/Comment: General office duties may include word processing, data entry, auditing documents, answering phones, distributing mail, maintaining calendars, making travel arrangements, reserving conference rooms, coordinating meetings and other duties as assigned. To back fill clerk on materinity leave Hours: 5:00pm-11:00pm, M-F For IMMEDIATE consideration, please email your resume:
Document Control Clerk
Details: JOB SUMMARY: The objective of the Document Control function is to document the approach and strategies to be utilized in managing the information generated or received during the project. All project technical documents will be received, maintained, handled, tracked and controlled by the Document Control Department. To track this information Document Control has established an Access database and/or Excel program. Engineering organization will notify Document Control via Greensheet request to process data. These databases will be stored on the network drive. As Supplier and Sub-Contractor documents are received Document Control will be responsible for logging, routing and tracking these documents for review and comment. Document Control shall be responsible for distribution of documents, Transmittal Documentation, Transmittal Logs, Transmittal Number Assignment and electronic storage of Transmittal documents. DUTIES: Coordinate and conduct all aspects of technical Document Control. Liaison with Project Engineers and Managers to set up and administer technical project files. Organization and maintenance of project’s technical filing. The receipt, logging, distribution, forwarding, tracking and filing of all paper and electronic documents, for current projects. Administration of any web-based document management systems including the start-up of new projects as necessary. Close out and archiving of project technical files when completed. Work effectively with all levels of personnel. Maintain confidentiality and order. Administrative closure for all assigned actions. Assure document organization and procedure standardization. Familiar with the engineering and construction management processes and procedures as they relate to documents management. Working knowledge of the intranet/internet. Demonstrated proficiency in Microsoft Office (Word, Excel, Outlook), Adobe Acrobat, Access and AutoCAD. Good verbal/written communication skills. KEY QUALITIES: Highly focused. Committed to providing uncompromising quality. Excellent organizational and planning skills, and ability to multitask based on priorities set by the Manager. Must work well in a team environment. Demonstrated leadership skills. DESIRED SKILLS:The ideal candidate will have a minimum of two years’ experience working in a Document Control Department, administrative/technical environment, or related functional experience. An Associate’s Degree in Business or Technical field or equivalent related experience preferred.
Guest Service Representative
Details: Guest Services Representative / Front Desk / Customer ServiceAssures highest possible level of guest satisfaction. Responsible for capturing sales through reservations and sales inquiries. Coordinates front office activities to assure that guest service standards are consistently met and optimum number of rooms are occupied. Guest Services Representative ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Demonstrates and promotes a strong commitment to providing the best possible experience for our guests and employees. Sells the value of Extended Stay America to all inquiries (via telephone and in person) and strives to convert them into reservations and occupied rooms. Responsible for conducting courtesy calls within 20 minutes after guest check-in. Probes to uncover as much information from guests as possible to assist in the gathering of potential sales leads, as well as understanding/defining market segmentation and company information. Processes guest reservations, registrations, payments, and departures. Handles collection efforts of all in house balances and notifies management of potential liabilities. Balances all cash, check, credit card and city ledger accounts through verification. Shift reports and performs audit functions if assigned. Responsible for thorough understanding and effective performance of property management system. Maintain and organize work area and clean model, lobby and Front Desk area daily. Respond to all guest requests and follow through to assure satisfactory outcome and compliance. Offers Guest assistance when needed whenever possible. Complies with all safety and security policies in accordance with Extended Stay America standards. Involves cross training into the housekeeping and laundry areas so that assistance can be given as needed. Responsible for performing competitive checks nightly to other hotels in area. Educates competitors on using Extended Stay America as an option for overflow guests
HRIS Systems Testing/Support
Details: Focus: Testing and system support. Back end support and testing. Need someone at the entry side of systems Not looking for the deep technical IT level experience but more the HR Administration of maintaining system code tables. The structures are such that you are just adding values much like maintaining an excel spreadsheet, but you need to understand the impact and joins a little. Training will be offered on this. On the testing side, they will be logging in as different users and performing a set of tasks, they will need to high light difference that they are seeing and in some cases do root cause analysis. This is not a hard task, but prefer someone that has done this before as they will be using business requirements to validate the tests and not have test scripts that walk them through every click to make. Responsibilities: Perform system administration functions for HR systems such as Workday, Kenexa BrassRing, Oracle, and Home Grown systems, including security administration, table configuration, data loads, running integrations etc. Monitor various system integrations for errors, and provide basic integration issue troubleshooting Responsible for the testing activities related to a deployment of a project. Activities include end-to-end testing, ensuring testers are prepared for the test cycle, monitor test execution, roll up and report test results, bug/issue escalation, etc Design and develop end-user and systems documentation and training course materials
Operations Clerk-Part-Time-UPS Freight
Details: UPS Freight, a leader in the LTL trucking industry, is currently seeking an Operations Clerk to answer customer inquiries, process paperwork, and follow procedures concerning overages, shortages, damages, claims, and the tracing of freight. An Operations Clerk will also be responsible to: Review invoices Work with both central and local dispatch offices to assist in managing load schedules Answer customer inquiries relating to rate quotes, appointments, etc. Perform data entry functions (i.e. keying bills from manifests) Transportation industry understanding and/or previous data entry experience preferred. BASIC QUALIFICATIONS: Must be at least 18 years of age U.S. citizen or otherwise authorized to work in the U.S. High school diploma or equivalent Basic computer skills OTHER CRITERIA: Employer will not sponsor visas for position. UPS is an Equal Opportunity Employer
Accounts Receivable
Details: Accounts Receivable Clerk. Excellent temp to hire assignment for candidate with a minimum of 3 years accounts receivable, bookkeeping or accounting experience. Accounts Receivable Clerk Responsibilities include:Enter, post and reconcile batches Resolve customer service issuesMaintain aging reportConduct billing & collection calls Update general ledgerMaintain cash receipt journalFling Accounts Receivable candidates must be able to navigate the Internet & be proficient in Excel 07. Company offers business-casual work environment and starting pay of $13.50 - $15/hr.To apply for this excellent temp to hire opportunity please send your resume in Word format. A.R. Mazzotta Employment Specialists is an affirmative action, equal opportunity employment agency providing temporary, temp-to-hire and permanent job opportunities throughout CT. With convenient locations in Middletown,Wallingford, andWestbrook we are ready to welcome you.
Staff Accountant and Tax Preparer
Details: FULL TIME STAFF ACOUNTANT WITH TAX PREPERATION EXPERIENCE
Tax Associate
Details: CPA Firm- Tax Associate Broderick, Phillippi, Wright & Card, LLC is accepting resumes for a full time tax associate. Qualified applicants should have 3 to 7 years of experience as a tax professional in public accounting and should be a CPA or CPA candidate. BPWC is a well established, midsized local accounting firm in Albuquerque, NM. We offer challenging work opportunities in a technologically advanced and friendly work environment. We strive for constant learning, attention to detail, and a team oriented approach in our efforts to provide excellent service to our clients. Applicants should submit a cover letter and resume to .
Staff Auditor
Details: The Staff Auditor conducts audits pertaining to risk management, Sarbanes-Oxley (SOX), and internal controls. He/She is responsible for audit preparation, testing, and reporting of the results. The Staff Auditor assists external auditors in addressing testing and compliance issues. This position is responsible for establishing and verifying controls. This includes highlighting improvement opportunities for future audits. The Staff Auditor conducts staff interviews to confirm process activities are properly documented. Other Duties Provides reference documents of audit findings and action plans. Corrects action plan exceptions identified through testing. Reviews audit processes with external auditors. Responds to process documentation (e.g., narratives, etc.) requests. Provides year-end financial documentation to prevent misstatements of financial reporting. Preferred Competencies Applies general accounting theory, principles, and practices as determined by regulatory authorities. Applies legal, regulatory and safety compliance knowledge to reduce company risk. Applies an understanding of policies and procedures to situations and operations in a business area. Manages and uses details, facts and information to thoroughly and accurately plan and complete work. Minimum Qualifiers CPA strongly preferred Bachelor's Degree- Accounting Preferred
PT Housekeeper - Wyndham Santa Monica at the Pier
Details: TITLE: Housekeeper PT Job Summary:Clean and maintain the Resort condo units to meet property standards. • Bed making and linen/towel changing. • Vacuum carpets, upholstered furniture, and/or draperies. • Empty wastebaskets, clean ashtrays, and transport other trash and waste to disposal areas. • Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines. • Dust and polish furniture and equipment. • Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items. • Clean kitchen areas and dishes.Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors.
Housekeeping Inspector - WordMark - Gleneden Beach - Oregon
Details: Job Summary:Assist the Housekeeping Manager with training, coaching, and developing the housekeeping staff. Responsible for inspecting rooms to maintain standards.Will act as coordinator between all departments to ensure rooms are prepared for arrivals. Prepare daily work orders for housekeepers and maintenance staff and follow progress to completion. Assist with inventory and purchasing process to ensure adequate replacement of supplies. Participate in daily operations including cleaning when needed.
Part-time Housekeeping Inspector - Worldmark - Seaside, OR
Details: Job Summary:Assist the Housekeeping Manager with training, coaching, and developing the housekeeping staff. Responsible for inspecting rooms to maintain standards.Will act as coordinator between all departments to ensure rooms are prepared for arrivals. Prepare daily work orders for housekeepers and maintenance staff and follow progress to completion. Assist with inventory and purchasing process to ensure adequate replacement of supplies. Participate in daily operations including cleaning when needed.
Housekeeping Attendant
Details: Housekeeping Attendant Assures highest possible level of guest satisfaction. Responsible for the cleanliness of guest units as well as the cleanliness of common areas as assigned. Housekeeping Attendant ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Demonstrates and promotes a strong commitment to providing the best possible experience for our guests and employees.Cleans assigned guest units in accordance with Company standards.Stocks and maintains Housekeeping carts and storage rooms.Reports maintenance issues to Rooms Inspector/Manager immediately.Properly tags lost and found items and turns them in to management.Performs towel service responsibilities as needed.Offers guest assistance when needed whenever possible.Cleans break room, guest laundry, vending and other areas as assigned.Complies with all safety and security policies in accordance with Company standards.Individual will be cross-trained as Laundry Attendant and Porter to provide assistance as needed.
