Instructional Design Specialist
Details: Given Imaging is redefining medical technology by developing, producing and marketing innovative, patient-friendly diagnostic products. We are currently seeking an Instructional Design Specialist to join our Professional Relations and Education team located in Duluth, GA. This role will be responsible for designing, developing and executing educational curricula and programs to provide healthcare professionals with timely updates on specific disease states, diagnostic algorithms, tests and treatments to assist them in achieving optimal patient outcomes. You will research and recommend learning modalities and techniques that maximize course participation, user engagement and recognition of Given Imaging as a go-to resource for timely information presented in a professional manner. As well as identify and implement evaluative measures that provide valuable feedback and have a meaningful impact on future program trends and topics. The essential duties and responsibilities of the position include the following: Professional FoundationsMust be able to: Learn quickly and subsequently structure content so that others can learn the same information easily. Communicate effectively in visual, oral and written form. Apply current research and theory to the practice of instructional design. Update and improve one’s knowledge, skills and attitudes pertaining to instructional design and related fields. Apply fundamental research skills to instructional design projects. Pursue timely Project Requirements Specification (PRS) review and approval of new programs Planning and AnalysisMust be able to: Conduct a needs assessment. Design a productive curriculum or program. Select and use a variety of techniques for determining instructional content. Identify and describe target population characteristics. Analyze the characteristics of the environment. Analyze the characteristics of existing and emerging technologies and their use in an instructional environment. Reflect upon the elements of a situation before finalizing design solutions and strategies. Ensure that all proposed educational programs adhere to government and corporate policies. Operate effectively within technological, budgetary, time and human resource constraints. Design and DevelopmentMust be able to: Extract information from subject matter experts (SMEs). Select, modify, and create a design and development model appropriate for a given project. Select and use a variety of techniques to define and sequence the instructional content and strategies. Select, modify or develop instructional materials. Engage learners with creative writing, layout, imagery, thematic elements, activity and feedback. Design instruction that reflects an understanding of the diversity of learners and groups of learners. Evaluate and assess instruction and its impact. Implementation and ManagementMust be able to: Plan and manage instructional design projects. Promote collaboration, partnerships and relationships among the participants in a design project. Apply business skills to managing instructional design. Design instructional management systems. Provide for the effective implementation of instructional products and programs. Additional Duties and Responsibilities may include the following: Facilitation of professional education courses for physicians, nurses and other healthcare professionals. Preparation of program schedules, presentations and other materials for program faculty members. Assistance with course logistics such as course faculty and venue selection, equipment & material requirements, etc. Attendance at annual medical meetings, conferences and corporate events to expand overall knowledge and ensure the incorporation of new clinical data or product information into professional education programs. Assistance with presentations, workshops or exhibits at annual medical meetings and conferences. Identification and preparation of new faculty members for professional education initiatives. Preparation and submission of monthly reports that assist in communicating the activities and outcomes of professional education initiatives.
Enrollment Outbound Call Rep
Details: Job Classification: Contract EXPERIENCE:- Minimum 1 year outbound call experience- Possess an assertive, professional entrepreneurial spirit- Previous call center experience is a plus- Apply a positive customer service attitude in interactions with all internal and external customers- Technologically proficient (Microsoft Office)- Excellent communication skills, both oral and written- Customer focused approach- High degree of flexibility- Demonstrated ability to work well in fast paced environment- Team player track record•*Must be available M-F 12pm-8:30pm**•**All candidates who apply MUST have experience working in an outbound call center environment.***•**Bachelors Degree or Extended Education is preferred.***All interested and qualified should apply. Join Aerotek Professional Services®. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
Portfolio Manager II
Details: This opportunity is within our Private Client group.Proactively manages portfolios by identifying trends and alerting management to changes in portfolio conditions. Partners with Commercial Relationship Managers to finalize credit package terms; independently prioritizes requests, provides guidance on risk and risk ratings, recommends credit structure, prepares proposals and evaluates alternative credit structures. Contributes to the development of profitable long term credits. Proactively identifies portfolio weaknesses / trends and alerts management to deteriorating portfolio conditions Independently prioritizes between new credit requests and renewals; provides initial risk rating and recommends appropriate credit structure; provides guidance on policy issues and risk ratings.Prepares approval, commitment, proposal document, and participates in documentation process including the identification of covenants and other key provisions, customer meetings, discuss alternative credit structures, and clarify any questions.Interacts with clients during due diligence and partners with RM as part of "team" to finalize credit package terms and documentation on transactions.Leads the legal documentation process; Meets individual and team production goals. Additional responsibilities as directed by Leadership.
Consumer Loan Consultant
Details: Within Bank policies and procedures, perform the duties required to meet established loan goals. Originate and process Consumer Loans. Respond to customer inquiries for loans, pre-approval requests and completion of loan stipulations. Perform outbound sales to meet department loan goals. Manage Consumer Lending phone queue to ensure call answer rate standards are met. Cross-sell Bank products and services.
Retail Sales Associate-Sales Rep (Customer Service/Retail Sales)
Details: Moorehead Communications, Inc. dba The Cellular Connection is one of the largest VERIZON WIRELESS retailers in the country. Based out of Indiana, we currently oversee 500+ retail locations across 20+ states across the entire country. Our reputation over the past twenty years has been built around exceptional service to our customers. Are you a ROCKSTAR?If you are OUTGOING, have excellent interpersonal and communication skills, a love for FUN and to work with PEOPLE, then you might have what we are looking for. We are INNOVATIVE, FAST and COMPETITIVE company looking for Sales ROCKSTAR’S! The Sales Consultant is responsible for assisting the management staff of a retail store to ensure daily operation is completed in an effective and timely manner according to company policies and procedures. Must assess each customer’s needs and match with proper equipment, rate plans and home solutions to meet those needs and view every customer as prospect for additional services and equipment offered.Daily Responsibilities Meet sales goals by selling all products and services offered by the Company Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders Maintain strong knowledge of all Company products, accessories, pricing plans, promotions, and service features Maintain knowledge of competitive offers and provide critical market feedback to the Sales Manager regarding local competition and product/service needs Handle service inquiries from customers by providing efficient, courteous customer service and assistance in all aspects of product offerings and services
Bilingual Inbound Customer Service
Details: Job Classification: Contract MUST be BILINGUAL in Spanish and English!Interview ASAP! SALARY $33K in first year!3 month contract to hire position. Start pay is low, but after 3 months you go permanent, your pay bumps up to $13/hr and you automatically qualify for company profit share. WHich equals to an additional $6,000 yearly (quarterly bonus of $1,500) TOTAL salary in first year is $33,000.Responsibilities Include: 1. Answer inbound calls from internal and external partners. (approximately 40 to 50 inbound calls a day).2. Provide information to current and future customers.3. Remain knowledgeable about customers' business practices and functions.Key Requirements:• High school diploma required.• In addition, 2 years of call center, retail OR restaurant CUSTOMER SERVICE! • Demonstrated high end customer service ability, using a sense of urgency, assertive; persistent; good listener; self motivated.•Proven track record of achieving/exceeding HIGH END CUSTOMER SERVICE goals in a high volume, fast paced call center, RETAIL or RESTAURANT environment; strong telephone presence and skills required. •Outstanding verbal, organizational and verbal communication skills required. Join Aerotek Professional Services®. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
Customer Service Specialist
Details: Are you a sales-oriented individual with excellent customer service skills? If so, then we want you to join our team… We are looking for motivated Customer Service Specialist! Milan Institute is a private post-secondary college and a growing leader in the Allied Health and Cosmetology fields. We offer quality short term educational programs in career fields, with hands-on training, a committed staff, and experienced faculty. Our organization has multiple locations in California, Idaho, Nevada and Texas. To learn more about Milan Institute, we invite you to visit our website at www.milaninstitute.edu. We are motivated to interview candidates for our Sparks, NV location who are proactive, personable, and enjoy working with diverse customers. Skills and Requirements:The successful candidate must have excellent customer service skills and be sales-oriented. An ability to answer multiple telephone lines and working knowledge of Excel, Word, and Microsoft Outlook are highly desirable. The applicant must enjoy working with the public and students in a fast-paced environment. Multi-tasking skills are essential. This is an exciting opportunity for the right candidate as we offer a competitive salary/benefits package. Company BenefitsMedical, dental, vision, life and supplemental insurance401(k) retirement plan with company matchVacation and sick payHoliday payCareer advancement opportunities An Equal Opportunity Employer To apply for this exciting career opportunity, please send a cover letter, resume and salary requirements to:Christina TaylorCampus Director
Financial Services - Customer Service Representative
Details: Are you a Call Center Professional? Look no further. We have the opportunity for you. As a Customer Service Representative in our client's call center on the West side, you'll put your excellent people skills to good use. You have customer service experience in a banking or financial services environment, preferably with some call center experience.Are you interested? The ideal candidate will possess:Banking or financial services experienceStrong verbal and written communication skillsAbility to work any shiftPrior call center experience (a plus) These are temporary to permanent positions. Interested? Email you resume to . Manpower is an Equal Opportunity Employer (EOE/AA)
Collection Supervisor
Details: We are currently seeking a Collections Supervisor in our Anderson, Indiana office to manage site performance, establish collection goals, and meet client needs in addition to other duties as needed.
Regional Account Manager ****Seeking Recent Graduates**** - San Francisco, CA
Details: Position Description:Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.Primary Responsibilities:Provide expertise claims support by reviewing, researching, investigating, negotiating and resolving all types of claims as well as recovery and resolution for health plans, commercial customers and government entities.Analyze and identify trends and provides reports as necessaryEnsure adherence to state and federal compliance policies, reimbursement policies and contract complianceExtensive work experience, possibly in multiple functions.Works independently AND part of a team.Collaborates with othersActs as a resource for others
Regional Onsite Provider Account Manager - Phoenix, AZ
Details: Position Description: Welcome to one of the toughest and most fulfilling ways to help people, including you. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. Positions in this function will be located onsite at one of our client locations; Mayo Clinic. You are responsible for investigating, recovering and resolving all types of payment discrepancies. This may include initiating telephone calls to gather coordination of needed data. Position will be working located at client site and you will be the face of our company. Primary Responsibilities: Provide expertise client support by reviewing, researching, investigating and resolving all types of payment discrepancies Analyze and identify trends and provides reports as necessary to client and Senior Leadership Ensure adherence to state and federal compliance policies, reimbursement policies and contract compliance Works independently
IT Account Manager
Details: KeyStaff is hiring for an IT Account Manager and Supervisor for a manufacturing client in the North Austin area! Immediate positions available! Job Description: Establishes and maintains business relationships with internal and external customers Develops IT projects to meet the business needs of the customers Ensures that IT initiatives are met in a timely manner and within a prescribed budget Familiar with a variety of the field's concepts, practices and procedures Relies on extensive experience with judgment to plan and accomplish goals Leads and directs the work of others A wide degree of creativity and latitude is expectedKeyStaff, Inc. is an Equal Opportunity Employer. KeyStaff, Inc. provides equal employment opportunities without regard to race, color, religion, gender, national origin, age, disability unrelated to an individual's ability to perform adequately, sexual orientation, marital status, or any other characteristic protected by law.
Part Time Warehouse Clerk - Akron, OH
Details: Part Time Warehouse Clerk - Akron, OHWe are looking for a dynamic and professional individual to join our warehouse team in Akron, OH.A warehouse clerk will be responsible for assisting with warehouse duties, including picking orders, inventory maintenance, general janitorial duties, and keeping the warehouse organized. The ideal candidate will have experience stocking, scanning, shipping/receiving distribution, and have good time management skills. Previous data entry experience and basic computer knowledge is a must for entering orders and inventory counts into our computer systems. Internet based inventory, excel spreadsheet experience, and the ability to operate a fork lift is a necessity. There is some heavy lifting. We are looking for a candidate who is able to work 6 AM to 11 AM, M-F as well as the last day of every month for inventory This position is part time and pays $9/hr.
RENTAL SALES AGENT
Details: ABOUT THE COMPANY Fox Rent A Car, is a discount car rental company with operations in 17 locations and over 1000 employees. The company provides excellent customer service along with low rates since its founding in 1989. Today, our success in these areas has enabled us to develop into the largest independent car rental company headquartered in California. You will find Fox Rental Car offices conveniently located at major airports throughout the world. Rental Sales Agent – Position Overview Requirements include exceptional sales ability, outgoing personality, positive attitude, professional appearance, strong service skills and desire to work in 24/7, fast paced environment. Hourly wage plus lucrative incentive await performance driven individuals. Job Duties: Offer optional coverage products; upgrade vehicle, prepaid gas option and other services to each customer, 100% of the time. Sales techniques are critical such as building rapport through open ended questions, top down sell, emphasizing features and benefits and overcoming objections. Customer service skills are essential including acknowledging customers in line, smiling, eye contact, using the customer’s name and maintaining composure in difficult situations. Meet or exceed Monthly Sales Performance Standards. Use Company approved service based sales process/dialogue with integrity and professionalism. Qualifying and processing customer’s rentals with accuracy, efficiency and attention to detail. Review rental parameters with all customers to ensure understanding of rates, optional charges and services. Answer questions, offer maps, directions and resolve customer service issues. Answer the phone in a friendly, helpful and prompt manner. Stay current on policy/procedures, product knowledge, promotions, vehicle availability and participate in training as directed. Maintain a regular and reliable level of attendance/punctuality and comply with uniform policy. Perform miscellaneous job related duties as assigned. Knowledge/Skills/Abilities: Ability to effectively offer and sell incremental items Must have integrity and maintain ethical sales practices Possess strong skill set in customer service and problem prevention/resolution Ability to work in high stress and pressure situations Must have good written and verbal communication skills Must be able to understand, read and write English
Customer Service Representative
Details: Customer Service RepresentativeParsippany, New Jersey Description: Answers customer questions regarding products and services such as pricing, availability, and shipping information. Duties: • Receives and processes orders, requests for quotation, returns, and credits in a manner consistent with company policies and standards.• Works with sales, credit, inventory control, warehousing personnel, and other various departments to facilitate the needs of the customer.• Minimizes the number of shipments while minimizing expenses incurred to meet the delivery requirements of the customer.• Investigates order entry, shipping, and billing errors and coordinates solutions with the appropriate departments by taking ownership of the situation.• Understands the technical aspects of products and services to a degree that effectively facilitates the order process.• Effectively communicates orally and in writing in a business-like and professional manner.• Follows up with customers to ensure they are kept informed of the status of their requests• Completes training curriculum while demonstrating an acceptable level of competence as defined by management.• Follows all company policies and procedures.• Handles additional tasks necessary to fulfill the needs of the company and the customer as deemed by the Manager of Inventory Replenishment or Director of Supply Chain.• Prepares documentation according to the company’s exports compliance policy when quoting, selling or shipping product outside of the U.S.• Coordinates the importation of product being returned from customers outside of the U.S. according to company procedures.• Performs other duties as assigned. Qualifications: • Minimum of 6 months of Customer Service or Sales experience.• Basic typing and keyboard skills.• Basic computer skills. MS Windows and MS Office skills are a plus.• Minimum of 1 year working in a multitask environment while under time constraints.• Basic arithmetic skills. Must work well with whole numbers, fractions, decimals, and measurements. Non-Exempt Benefits: Medical, Dental, Flexible Spending Accounts, Vacation, Holidays, Life Insurance, 401k, Tuition Reimbursement Apply at: http://vikinggroupinc.iapplicants.com/ViewJob-442313.html
Service Account Manager - Golden Valley, MN
Details: Position Description:Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.This position requires good judgment, integrity, confidentiality and professional conduct at all times. The qualified candidate will collaborate as part of an internal service team encompassing SAEs and applicable functional areas, exemplifying commitment, discipline and a solid work ethic to deal with multiple challenges and client expectations, and will actively work with peers to help guide the team toward strategic goals as well as the mission of Optum.Manages ongoing contract relationships and service delivery to clients for one or more accounts. Acts as outward-facing, dedicated resource for assigned accounts, typically with direct client contact (not call center) and large or complex accounts. Builds relationships with employer/group clients (not individual members) and serves as the primary point of contact for overall and day-to-day service delivery. Represents client internally and coordinates with other functions to implement client systems, complete projects, and address ongoing service needs. This function includes employees who are in dedicated on-site service roles. Jobs in this function may work closely with sales on renewals and upselling, but incumbents do not have specific sales goal accountability or primary responsibility to close sales. Account management jobs focused primarily on relationship and service management belong in this family; jobs with significant sales responsibilities or sales-related incentives (including 'OTH' plans) belong in a sales band. Primary Responsibilities: Responsible for ensuring OptumHealth client satisfaction by resolving and responding to account issues and requests Acts as single point of contact to the account for all service-related issues. Builds and maintains key client, U-Channel relationships, benefits consultant, internal and matrix relationships. Proactively manages client performance guarantees and works with appropriate internal constituents to establish necessary steps to correct and improve results. Possesses experience and skills to work with accounts that may have both Care and Behavioral products. Ability to solve day-to-day account service issues directly or by leading internal teams to a solution. Ability to diagnose root causes of service issues; collaborates with appropriate functional areas and SAEs to develop solutions. Provides consultative and proactive recommendations to the client and internally to add client value. Manages marketing communications projects for clients, including coordination of postcards and other mailings to members. Collaborates with SAEs to develop client reports; QA's reports for client-specific information and coordinates report delivery with SAEs. Maintains up-to-date account information in OptumHealth systems, such as benefit plan updates and client issue tracking. Investigates discrepancies in OptumHealth systems data, such as eligibility information. Maintains Client Information via established tools (Client Action Plan and Complexity Models (where appropriate)) to ensure service delivery, future needs and expectations of the client will be met. Represents OptumHealth Client Services in client presentations and health/benefit fairs; travel to presentations and fairs may be required. Understands and delivers against the OptumHealth Leadership expectations Ownership of client issues, driving quick and lasting resolution Consistently meets and exceeds expectations of internal and external clients Uses good judgment, integrity, confidentiality and professional conduct at all times. Respond in a manner that maintains trust and credibility. Actively participates in client conversations and presentations, ask probing questions, and collaborate with SAE and manager on solutions Collaborates as part of an internal service team encompassing SAEs and applicable functional areas Leads client-focused projects aimed at improving or addressing systematic problems or providing value to client Exemplifies commitment, discipline and a solid work ethic to deal with multiple challenges and client expectations. Exhibits detail orientation and is adept at organizing multiple tasks, data points, requests, and issues Exhibits effective written and verbal communication skills Drives change and innovation through continually seeking and implementing value added solutions for clients. Builds and leverages a network of experts and colleagues to supplement one's own expertise. Possesses comprehensive understanding of OptumHealth's Care and Behavioral product suites, including knowledge of systems used to identify, address and track client service issues. Actively works with peers to help guide the team toward strategic goals as well as the mission of OptumHealth Generally work is self-directed and not prescribed. Works with less structured, more complex issues. Serves as a resource to others.
Customer Service Representatives - Overland Park, KS
Details: The Customer Service Representative is responsible for answering incoming calls from customers while ensuring a high level of customer service and maximizing productivity. Responsibilities: Respond to complex customer calls Resolve customer service inquiries which could include: Benefit and Eligibility information Billing and Payment issues Customer material requests Physician assignments Authorization for treatment Explanation of Benefits (EOB) Provide excellent customer service Constantly meet established productivity, schedule adherence, and quality standards
