Monday, April 29, 2013

( Customer Service Support Rep. III (Treasury) ) ( Correspondence Clerk LV- General Clerk I ) ( Administrative Assistant ) ( Transaction Coordinator ) ( Residential Listing and Contract Manager ) ( Sr Administrative Assistant ) ( Document Coordinator/QA Technician ) ( Cashier ) ( Commercial Lines CSR ) ( Automotive Team Coordinator ) ( Customer Support Specialist ) ( Routing Clerk ) ( Paralegal Specialist ) ( Entry Level Accounting Clerk ) ( Marketing Administrative Assistant ) ( Traffic Coordinator/Log Editor ) ( Technical Support Specialist ) ( Customer Service Representative )


Customer Service Support Rep. III (Treasury)

Details: *Answer incoming telephone calls.
*Provides administrative support to production, internal support departments and clients.
*Respond to collector inquiries.
*Reconcile account balances.
*Research exceptions in data or normal process (troubleshoot)
*Review and process borrower media correspondence.
*Assist in processing inventory reconciliations.
*Review and resolve daily exception reports.
*Communicate with external clients verbally and through email.
*Assist Customer Service Account Representative as directed.
*Reviews media received on open accounts and determines next steps needed to properly respond (for instance, is a response needed, and if so by whom? Should a financial statement be obtained?); forwards media as appropriate.
*Performs administrative activities that support revenue-generating activities, or are necessary for contract compliance (e.g. debtor and follow ups, concurrences, document requests, etc.)
*Works with Performant staff (including collections and support departments) to resolve pending issues (e. g. administrative resolutions, dispute resolutions, documentations, special settlement approvals, payment processing etc.) and / or respond to client inquiries.
*Works with collectors and provides needed assistance in order to expedite account resolution.
*Maintains current and detailed knowledge of contract terms, conditions, and revisions, in order to perform work to these specifications and assist others in doing so.
*Responds to a variety of client inquiries and requests pertaining to day-to-day administrative issues to clarify needs and understand problems, maintaining a credible and professional presence.
*Assists Account Representative in the performance of specialty audits, compliance audits, client visits, inventory optimization, and other areas as needed.
*Performs Account Representative responsibilities in his/her absence, including responding to client requests and inquiries, and handling urgent matters.

Correspondence Clerk LV- General Clerk I

Details: To accurately receive, review, scan and forward correspondence. Ensuring that all federal & state regulations, contractual compliance and company guidelines and standards are met. Additionally, make certain that time-frames, as dictated by each individual client contract, company policies & compliances, in addition to Performant Management, are met.
• Review all incoming pre-sorted mail, prioritizing by urgency and importance (e.g. AWG, Complaints, Disputes, Payments, Regular mail, etc…) as per contractual requirements and department guidelines.
• Scan and properly code all correspondence efficiently and accurately.
• Process automated letters upon receipt; Generate manual letters as required.
• Participate and/or complete any client or management reports as assigned.
• Participate with input & suggestions on improvements to process within the team to management.
• Keep management informed of any potential modifications to procedures or workflow that are received from external sources.
• Comply with all department & company policies and procedures.
• Enter appropriate status codes on the system, updates current borrower information, and generates letters per the borrowers’ request.
• Distributes designated media to other departments as appropriate.
• Counts and logs daily production on Performant and Contract Mail Logs.
• Maintain a professional demeanor in all interactions with internal departments.
• Perform other incidentals and related duties as required and assigned.

Administrative Assistant

Details:

Administrative Assistant


 

The Isaac Ray Center is an organization dedicated to providing comprehensive mental health services to youth in detention.  We are looking for an energetic, self-motivated individual to join our support team at the Cook County Juvenile Temporary Detention Center.  This full-time position will provide a wide variety of administrative support to our multidisciplinary team of mental health professionals. 

 

This position will be responsible for handling administrative duties such as:

  • Communicate with internal staff members and external vendors via telephone and written correspondence.
  • Enter data and generate reports via MS Access
  • Collect and distribute incoming faxes and mail, prepare outgoing mail/fax
  • Coordinate employee paperwork and maintain confidential files
  • Meeting preparation including room set-up, agenda, minutes

Transaction Coordinator

Details: Adecco is seeking highly motivated, focused, and team oriented people for one of Boise's most successful real estate offices. Located in downtown Boise, this company offers a competitive salary. This is a direct hire opportunity. Do you thrive in a team oriented environment? Are you driven to succeed? You may be the person we are looking for! Successful candidate(s) will be responsible for client, sub-contractor and other affiliate communications and will provide administrative support to the Listing Department, reporting directly to the lead Transaction Coordinator.Desired Skills & Experience• High level communication • Problem solving • Title knowledge helpful • MLS knowledge/experience helpful • Fast processing speed • Phone skill Team environment To complete the application, visit: http://www.adeccousa.com/Pages/Welcome.aspx. The Branch Code is: 5200 The Branch Zip Code is: 83702. Once you have applied please contact our office 208.373.4900 to ensure your application was received.

Residential Listing and Contract Manager

Details: Adecco is seeking highly motivated, focused, and team oriented people for one of Boise's most successful real estate offices. Located in downtown Boise, this company offers a competitive salary plus bonus based on performance. This is a direct hire opportunity. Do you have experience as a listing agent? If you have experience and want to become the expert in this area of real estate we are looking for you! Successful candidate(s) will report to and work directly with the department manager, managing listing appointments and coordinating contract negotiations. • Conduct Listing Appointments • Coordinate with Department Manager • Client follow up • Contract Negotiation • Home Inspection coordination • Coordinate with title company upon pending Desired Skills & Experience• Licensed Real Estate Agent • Residential Listing Experience • Contract Negotiation • Home inspection knowledge • Customer relation and follow up • Team player and communicationTo complete the application, visit: http://www.adeccousa.com/Pages/Welcome.aspx. The Branch Code is: 5200 The Branch Zip Code is: 83702. Once you have applied please contact our office 208.373.4900 to ensure your application was received.

Sr Administrative Assistant

Details: Performs administrative and office support activities. Schedules appointments, receives, directs and provides information to callers and visitors, composes correspondence, and otherwise relieves officials of clerical work and minor administrative and business detail by performing the following duties.

  • Coordinates manager's schedule, makes appointments, answers/screens manager's telephone calls, and arranges conference calls.
  • Provides daily back-up phone support for administrative team in order to ensure full phone coverage.
  • Receives, prepares and routes incoming mail, e-mail and faxes. Locates and attaches appropriate files to correspondence to be answered by employer.
  • Coordinates and arranges meetings, prepares agendas, reserves and prepares facilities, and records and transcribes minutes of meetings.
  • Maintains departmental information files for phone numbers, PDOs and sick days. Sends Employee Worksheet to Human Resources and/or Payroll, as appropriate.
  • Purchases parts and equipment for department through company approved supplier.
  • Maintains petty cash account on a daily basis.
  • Enters P.O. requisitions into accounting system on a daily basis in order to track account transactions and maintains departmental database information and produces reports, as appropriate.
  • Prepares and audits expense reports on a daily basis.
  • Processes check requests on a weekly basis and sends to accounting department to be paid.
  • Distributes paychecks on a bi-weekly basis for department.
  • Assists new hires on a weekly basis in order to set up computers, desks, and telephone systems.
  • Organizes and maintains file system, and files correspondence and other records.
  • Other duties as required. This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position.

EDUCATION and/or EXPERIENCE
Associate's degree (A. A.) or 5 years of experience; and one year of related experience serving a manager or director level employee; or equivalent combination of education and experience.

SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Requires high level computer expertise, including use of database, word processing, spreadsheet, and presentation applications, ability to train preferred; general office knowledge involving filing, data entry, operating multi-line phone system and customer service. Self directed. Strong organizational, written and oral communication skills.

MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform basic computations and to draw and interpret bar graphs.

REASONING ABILITY
Solid ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands and fingers; and reach with hands and arms.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Standard office environment.

REPORTS TO
Manager/Director


Document Coordinator/QA Technician

Details: .
Adecco Engineering and Technical has an immediate contract to hire job opportunity for a Document Coordinator/QA Technician in the Kansas City, MO metro area. Compensation depends on experience.
The ideal candidate should have:
  • Natural ability to pay attention to detail, flexible attitude towards work assignments, and work well with people
  • Ability to self manage time with minimal supervision, have good computer skills (MS Office) and ability to demonstrate care and ownership of vital QA records
  • Be able to multitask, keeping critical records in perfect order while juggling various other requests from company personnel.
  • A technical degree is not necessary, however an awareness of a manufacturing environment and engineering terminology would be helpful
  • Previous experience in a fast paced, quality driven, manufacturing company preferred
  • If you or someone you know with similar background has the qualifications listed above and are interested in this Document Coordinator/QA Technician job opportunity or other opportunities available through Adecco Engineering and Technical, please apply online today or send your updated resume and hourly rate history/requirement directly to for immediate consideration.

    Cashier

    Details:
    ABOUT THE JOB Provide quick and efficient checkout services to satisfy customer needs and to strengthen IKEA's position as the best home furnishing store.

    YOUR ASSIGNMENT Your main tasks will include: 
    Understand the IKEA concept and how this impacts on your specific role. 
    Provide visitors with a positive shopping experience by ensuring customer convenience standards are met or exceeded 
    Process sales transactions accurately and efficiently 
    Implement the agreed annual action plan for your area of responsibility. 
    Give feedback to your manager in order to influence future plans. 
    Demonstrate a good understanding of policies, routines and procedures with your area of responsibility. 
    Adhere to inventory control procedures and security policies 
    Reconcile cash drawer while maintaining proper audit trail 
    Support and develop co-operation with fellow co-workers specifically within your own function, through working closely together, sharing knowledge and showing understanding of each others responsibilities. 
    Use available resources to educate yourself on product features, services and customer interaction skills 
    Contribute to an environment where the IKEA Culture is a strong and living reality that embraces the diversity of coworkers and customers 
    Assume responsibility for other tasks and projects as they occur 

    YOUR PROFILE
    Your knowledge, skills and experience include: 
    Knowledge/Experience: 
    Proactive and courteous customer approach 
    Good communication skills 
    Willingness to share your knowledge and learning Mathematical skills Interest in home furnishings 
    Computer aptitude 

    Experience/Education: 
    0-3 years experience 
    Ability to lift 50 lbs. (25 kg) 
    Capabilities/Motivation: 
    A passion for Home Furnishings 
    Maintain operational excellence 
    “Hands on approach” 

    Additional Information: 
    Fast-paced, deadline driven, high volume retail store, service office, or distribution center 

    GROWING TOGETHER
    IKEA offers an exciting and empowering work environment in a global marketplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.

    Commercial Lines CSR

    Details: Insurance Agency located in Richardson, TX is seeking a highly motivated and experienced temporary Commercial Lines Account Manager / Customer Service Representative (CSR) to service an existing book of commercial lines insurance business.

     

    Basic Purpose:

    Responsible for marketing, servicing and providing support to producers in maintaining and expanding all assigned accounts, and processing documentation for new and existing clients.

     

    Principal Accountabilities:

    • Coordinate the receipt and organization of prospect and client information, documents to support coverage and placement of accounts.
    • Work with the producer regarding renewal marketing plans and assist in developing strategy for presentation at least 90 days prior to expiration.
    • Assist the producer in identifying account-rounding opportunities.
    • Assist in developing and expanding the relationship with the client as required.
    • Review all policies for accuracy and completeness, and request corrections as needed. Advise the producer of any potential problems or discrepancies.
    • Ensure policies are renewed on a timely basis, the agency management system is updated, binders (as necessary) are issued and annual policy premiums are billed in the correct accounting month.
    • Prepare proposals and other supporting documentation to assist Producers in the solicitation of new and renewal business.
    • Issuing certificates of insurance, evidence of property and auto ID cards.
    • Submit claims to insurance companies and follow up on claims number and adjuster assigned
    • Review and process audits for accuracy, notify producer of any large additional or return premiums.
    • Research coverage issues, policy problems, cancellation issues, reinstatement issues, billing problems, claims history and underwriting issues, when requested by the Producer and/or client.
    • Attach documents, etc. to our document management system.
    • Perform all other duties as assigned

     



    Automotive Team Coordinator

    Details: MSX International is currently seeking Automotive Team Coordinator to organize the department technical design reviews.

    Manage the capture of actions and minutes and administers follow-up and closure. 

    Will discuss agenda management for technical reviews, technology discussion forums and team events.

    Collects, manages and distributes team priorities and performance to objectives.

    Monitors incoming meeting requests and manages attendance and preparation for external meetings.

    Tracks and communicates team leadership whereabouts and manages time reporting.

    Publisher of regular team bulletins and communications.

    Customer Support Specialist

    Details:

     

    POSITION SUMMARY:

    With direct supervision, this position receives and responds to general and routine residential and commercial customer calls inquiries regarding waste management services and also is responsible for related activities. Additional responsibilities include processing, resolving billing & collections issues. Working within established guidelines, this position is responsible for delivering superior customer service in a respectful, courteous and timely manner to ensure customer’s concerns are addressed through to resolution.

    REPRESENTATIVE RESPONSIBILITIES:

    The following responsibilities are general duties that a particular employee in this position may or may not be required to perform. The actual duties required of this position will vary. As noted below, the list is not exhaustive of all duties that the position holder may be required to perform.

    • Successfully completes training to become knowledgeable of the waste management industry.
    • Serves as the first point of contact to respond professionally and courteously to general and routine customer inquiries, requests and complaints.
    • Returns all routine and general customer calls in a timely manner.
    • Responds to and may initiate outbound call to close the loop on general and routine residential and commercial calls.
    • Ensures customer’s concerns are understood and explains resolution clearly to the customer.
    • Contact customers in assigned account database to retrieve past due monies owed the company.
    • Partner with other departments to address and resolve billing/collections discrepancies.
    • Following standard operating procedures, this role prepares monthly billing adjustments, obtains required approvals and enters adjustments into the billing system.
      • Researches and resolves routine and non-routine billing questions and discrepancies. Following standard operating procedures, determines the appropriate adjustment codes to process the transaction.
      • Reviews invoices for completeness and accuracy. Follows up with customers or other division staff/management to resolve identified discrepancies.
    • Enters service and route data into computer for billing and route scheduling purposes.
    • Logs and records information about customer support interactions by inputting information into Company systems and updating information in a timely and accurate manner.
    • Works closely with peers to resolve the customer’s questions or concerns in a timely manner.
    • Receives and reviews metric reports and action plans with the Customer Service Supervisor/Manager to understand individual performance, impact and opportunities for development.
    • Receives and relays customer feedback about services and programs, funneling it to the appropriate departments, divisions or as directed to support efforts for continual process improvement.
    • Performs other job-related duties as assigned.

     

    Interested candidates should submit resumes and salary requirements by clicking "Apply Now". Please reference Job Title and Job #3280.


    Routing Clerk

    Details:
    1. Responsible for planning routing.
    2. Must be familiar with each customer’s specific requirements.
    3. Responsible for closing orders.
    4. Responsible for issuing and generating BOL.
    5. Cross train with shipping clerk.

    Paralegal Specialist

    Details: As an Army National Guard Paralegal Specialist, you will play a key role in the Army�s judicial system. You will assist judges, Army lawyers, and unit commanders with legal matters and judicial work. The Paralegal Specialist provides legal and administrative support in such diverse areas as international law, contract law, defense legal services, and judicial legal services.

    Your training will enable you to research court decisions and Army regulations, process legal claims and appeals, and prepare records of hearings, investigations, court-martials and courts of inquiry.

    By joining the Army National Guard, you will be preparing yourself for a rewarding civilian career. In the civilian world, Paralegal Specialists may be referred to as legal assistants, clerks, paralegal assistants, and court clerks or recorders. Civilian Paralegal Specialists can work for private law firms, banks, insurance companies, government agencies and local, state, and federal courts.

    Earn while you learn
    Get paid to learn! In the Army National Guard, you will learn valuable job skills while earning a regular paycheck.

    Job training for a Paralegal Specialist requires 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 10 weeks of Advanced Individual Training and on-the-job instruction.

    Applicants must meet minimum qualifications. Actual MOS assignment may depend on MOS availability. Benefits subject to change.

    COMPANY OVERVIEW
    With more than 370 years of service, the Army National Guard is the largest reserve component, as well as the oldest branch of the U.S. military. In the Guard, you get the training from us, serve part-time in your own community, and enhance your marketability for the higher paying jobs you are now seeking. We offer attractive benefits on top of paid training in all of our career fields. The Army National Guard has career opportunities in every State and U.S. Territory, more than 3,600 training locations, and more than 350,000 members. Visit the Army National Guard Web site at NATIONALGUARD.com.

    Entry Level Accounting Clerk

    Details:
    Parks Ford of Wesley Chapel a family owned and operated corporation has served the Greater Tampa Bay, Spring Hill & Wesley Chapel Florida areas by providing outstanding automotive and truck brands, exceptional service, and an unwavering "No Pressure" sales approach for over 35 years.  Through this reputation, we have amassed the largest inventory at the lowest prices from which to choose.  We are proud of our large volume of repeat customer sales and referrals, which stand as a testimony to our customer-first business model.  We are thoroughly dedicated to initial and ongoing customer satisfaction.  Our highly-trained and experienced team of automotive specialists makes Parks Ford of Wesley Chapel a great place to work and to further develop your career.  So if you are interested in working in a well-managed work environment alongside a team of true automotive professionals, then we encourage you to continue with our applicant-friendly online job application.

    Parks Ford of Wesley Chapel 
    is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability or veteran status.


    Marketing Administrative Assistant

    Details:

    Job Number: 412403

    Marketing Administrative Assistant

    Our client, located within walking distance of the Blue Line, is seeking an administrative assistant/marketing coordinator to join a growing and dynamic team. This position carries a high degree of self-direction, requires a person with a proactive work ethic and one who can exercise significant amounts of latitude in judgment. The function of this position is to professionally support Principals and Brokers in all manner of sales support enabling them to service their clients.

    The Responsibilities for the Marketing Administrative Assistant include:
    • Strong, working knowledge of all Microsoft Office 2010, Adobe Creative Suite 6 applications
    • Assisting in the preparation of listing presentation packages, investment analysis/sales packages, purchase and sale agreements and other documents as required
    • Transcribing dictaphone letters and notes
    • Assisting in mailers for listings, input mailing lists, labels, mail-outs and Constant Contact campaign mailings
    • Running database reports from ACT and other database programs
    • Assisting with telephone, photocopying, daily mail processing and broker mailing, as required
    • Working knowledge of copiers and other office machines
    • Processing incoming office supply deliveries and outgoing packages and other deliveries
    • Interfacing with clients and vendors in a professional manner.


    The Minimum Requirements for this position are:
    • 2-3 years experience in performing similar marketing and administrative functions with Executive level individuals and/or with a team of 4 or more
    • Typing speed of sixty (60) words per minute
    • Computer proficiency is essential with PC platform with exceptional Microsoft Office 2010 and Adobe Creative Suite 6 skills, including ACT, Constant Contact mail merging and/or similar database/graphic presentation skills and simple HTML
    • Excellent grammar, punctuation, spelling skills and attention to detail required
    • A professional appearance and exceptional communication skills are a must




    All applicants will be tested in their computer and typing skills. For consideration, please apply today.
    For more information on Advanced Resources, please visit our website at www.advancedresources.com



    Interested candidates please send resume in Word format to Please reference job code 412403 when responding to this ad.

    Traffic Coordinator/Log Editor

    Details:

    Business Segment


    Responsibilities

    Traffic Coordinator/Log Editor




    NBC Universal is an Equal Opportunity/Affirmative Action Employer promoting diversity in the workplace. We invite and encourage response from women, persons of color, veterans and the disabled.

    Technical Support Specialist

    Details:



    The Deeper End of the Talent Pool. Connect with the BEST custom contract manufacturers with primary emphasis in the state of the art precision machining and finishing of components used in aerospace to medical device manufacturing and all machining dominant industries in between!!

     

    MPS Technical specializes in the placement of contract and direct placement of staff that meet and exceed our client’s expectations. By focusing on quality of service and providing creative human resource solutions for our clients, MPS will continue to be the partner of choice for individual employees and our business clients. For the past 20 years, we’ve identified and partnered with those companies who best exemplify a strong commitment to smart business practices and recognize the importance of their professional employees!

    MPS Technical has partnered with a state of the art medical device company located in St. Paul, MN.  I am recruiting a Technical Support Specialist for a Contract to Hire Opportunity with my client. To apply, please see contact information below.

    Position Summary:

     

    The Technical Support Specilalsit will be establishes and maintains customer-oriented, professional relationships with patients/caregivers/healthcare teams. Responsibilities are to respond to customer calls, assessing a customer's requirements and determining the most cost effective solution(s) to a customer's problems. This position will be working in collabration with all departments.

     

    Duties and Responsibilities:

    • Medical Record Intake
    • Field incoming help requests from end users via both telephone and e-mail, document all pertinent end user identification information and perform post-resolution follow-ups to help requests.
    • Coordinates Returns and Exchanges
    • Documents quality related issues per regulations
    • Troubleshooting device issues
    • Shipping accessory orders, refit jackets, etc.
    • Order Custom Jackets working with design engineer
    • Audit support
    • Assist in inventory issues with production
    • Back-up to training coordinator
    • Evaluate documented resolutions and analyze trends for ways to prevent future problems
    • Seek and suggest improvements for order processing, etc.
    • Attend HIPAA training and other training sessions as they arise.
    • Perform additional duties as assigned.

    Customer Service Representative

    Details: Responsibilities: Our client is seeking a Customer Service Representative in Irvine, California (CA).Job Description:This position is responsible for managing the contractors in the area of the United States that is assigned to them and ensuring that all work is completed correctly and in a timely manner. State Coordinators must manage the incoming work flow, assign it to contractors, organize and monitor the status of the orders, and then make sure they are completed before their due dates. This also includes making sure the contractors are up to date on procedures and handling any issues they may come across in the field.Primary Responsibilities:
    • Monitor and assign work orders to vendors in the field
    • Instruct vendors in proper procedure in completing their orders and provide in field (software) instructions if necessary
    • Adhering to new policies and procedures set forth by the Client and the Company as well as ensuring their vendors do as well
    • Ensure all work is completed by the due date
    • Recruiting new vendors in areas that need extra assistance
    • Other duties as assigned