Showing posts with label classified. Show all posts
Showing posts with label classified. Show all posts

Wednesday, May 29, 2013

( Senior Project Engineer (2012470) ) ( FT LEWIS-MCCHORD MILITARY RECRUITING - Track Maintenance (Laborer) ) ( FT LEWIS-MCCHORD MILITARY RECRUITING - Locomotive Electrician ) ( FT LEWIS-MCCHORD MILITARY RECRUITING - Diesel Mechanic ) ( FT LEWIS-MCCHORD MILITARY RECRUITING - Railcar Repair (Carman) ) ( TrinityRail - Plant Weld Engineer - Oklahoma City (496) ) ( Software Development Engineer ) ( Electrical Engineer ) ( Firmware Engineer ) ( Linux / Monitoring Systems Engineer ) ( Data Sync Software Engineer ) ( Software Engineer - Classified Ventures, Austin TX (3906) ) ( Commercial Glazing Estimator / Project Manager ) ( Summer Intern Engineering ) ( SDA Tech Support Engineer II ) ( RF/Microwave Systems IV&V Engineer ) ( Sr. Systems Technician ) ( Dir I Engineering ) ( Systems Engineer II - Simulation Engineer ) ( Web Developer Job )


Senior Project Engineer (2012470)

Details: SUMMARYPlans, directs and coordinates the design and implementation of various projects in support of manufacturing. Ensures the maintenance and periodic improvement of existing equipment base.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Driving project management, with strong skills in mechanical design for machine modification, fixturing, tooling, etc... Managing multiple projects with outside vendors and contractors. Selection and acquisition of capital equipment and management of capital projects Equipment maintenance and reliability management Generating standard work including operator maintenance procedures and PM’s Coordination of outside vendor operations Coordination with vendors and suppliers to maintain budgets while keeping performance and design integrity. Mechanical / Electromechanical design Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail. Jig, fixture and tool design and tool management Equipment and Process troubleshooting Maintenance of equipment files (operating manuals, service records, etc…) Ordering and management of spare parts inventory Facility maintenance Support of continuous improvement objectives Manages the creation and implementation of projects to assure their completion to desired specification in a timely manner. Coordinates the required resources to minimize cost of project implementation and minimize production down time Specifies and manages outside vendors and monitors progress throughout the job cycle. Prepares status reports for management Applies accepted best practices in design and manufacturing to assure successful implementation of projects and satisfaction of project goals Prepares all required operating and maintenance documentation for new equipment. Evaluates new work for manufacturability within current capabilities; identifies and reports potential requirements if work is beyond these capabilities Assist and/or directs maintenance personnel with the troubleshooting, upkeep and safety of installed equipment Assists and/or directs engineering personnel with the troubleshooting and improvement of current methods and processes Assists/trains manufacturing personnel in the safe, efficient use of equipment Performs periodic assessments of production equipment and utilization to ensure greatest efficiency Ability to define problems, collect data, establish facts, and draw valid conclusions. Prioritizes and plans work activities- Sets goals and objectives. Specifies and manages outside vendors and monitors progress throughout the job cycle Gathers and analyzes information skillfully; Works well in group problem solving situations. Demonstrates accuracy and thoroughness; Monitors own work to ensure quality. Remains open to others' ideas and tries new things. Listens and gets clarification; Responds well to questions; Participates in meetings. Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information such as technical procedures or governmental regulations; Able to write reports, business correspondence, and procedure manuals; Able to effectively present information and respond to questions. Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback. Displays willingness to make decisions; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process.

FT LEWIS-MCCHORD MILITARY RECRUITING - Track Maintenance (Laborer)

Details: BNSF Railway operates one of the nation’s largest rail networks, with approximately 32,000 route miles in 28 states across the western two-thirds of the United States. BNSF is headquartered in Fort Worth, Texas. For more than 160 years we have proudly served our customers by safely and efficiently delivering commodities such as coal, grain, steel and consumer products. The dedication, talent and creativity of our 40,000 employees have helped distinguish BNSF as an innovative and progressive leader within the transportation industry. To learn more about our company, our culture and our opportunities, please visit us online at www.bnsf.com/careers. BNSF is proud to be an EEO/AA employer M/F/D/V. THIS JOB POSTING IS FOR FORT LEWIS-MCCHORD & SURROUNDING BASE MILITARY PERSONNEL ONLY, WITH AN AVAILIBILITY DATE OF 15 AUGUST 2013 OR EARLIER. ALL OTHER INTERESTED APPLICANTS ARE ENCOURAGED TO APPLY FOR OTHER BNSF OPPORTUNITIES. Anticipated Close Date: 9 June 2013 Anticipated Start Date: 15 August 2013 Work Location: You may be subject to work across the following states - Wyoming, North Dakota, South Dakota, Montana, Wisconsin, Minnesota ** If you are not interested in permanently relocating to one of the above areas please apply for other BNSF opportunites in your areas of interest ** Benefits: BNSF Employees receive a competitive benefit package. Salary: Entry Rate - $20.95; Full Rate - $23.28/hour Terms of Collective Bargaining Agreement shall apply. Applicants will be notified by email regarding potential orientation, testing and interviews for this position. Please check your email on a daily basis.

FT LEWIS-MCCHORD MILITARY RECRUITING - Locomotive Electrician

Details: BNSF Railway operates one of the nation’s largest rail networks, with approximately 32,000 route miles in 28 states across the western two-thirds of the United States. BNSF is headquartered in Fort Worth, Texas. For more than 160 years we have proudly served our customers by safely and efficiently delivering commodities such as coal, grain, steel and consumer products. The dedication, talent and creativity of our 40,000 employees have helped distinguish BNSF as an innovative and progressive leader within the transportation industry. To learn more about our company, our culture and our opportunities, please visit us online at www.bnsf.com/careers. BNSF is proud to be an EEO/AA employer M/F/D/V THIS JOB POSTING IS FOR FORT LEWIS-MCCHORD & SURROUNDING BASE MILITARY PERSONNEL ONLY, WITH AN AVAILIBILITY DATE OF 15 AUGUST 2013 OR EARLIER. ALL OTHER INTERESTED APPLICANTS ARE ENCOURAGED TO APPLY FOR OTHER BNSF OPPORTUNITIES. Anticipated Close Date: 9 June 2013 Anticipated Start Date: 15 August 2013 Work Location: You may be permanently placed in one of the following work locations - Montana, Wyoming, North Dakota, Wisconsin, Kansas City, KS ** If you are not interested in permanently relocating to one of the above areas please apply for other BNSF opportunites in your areas of interest ** Benefits: BNSF Employees receive a competitive benefit package. Salary: $27.37/hour Terms of Collective Bargaining Agreement shall apply. Applicants will be notified by email regarding potential orientation, testing and interviews for this position. Please check your email on a daily basis.

FT LEWIS-MCCHORD MILITARY RECRUITING - Diesel Mechanic

Details: BNSF Railway operates one of the nation’s largest rail networks, with approximately 32,000 route miles in 28 states across the western two-thirds of the United States. BNSF is headquartered in Fort Worth, Texas. For more than 160 years we have proudly served our customers by safely and efficiently delivering commodities such as coal, grain, steel and consumer products. The dedication, talent and creativity of our 40,000 employees have helped distinguish BNSF as an innovative and progressive leader within the transportation industry. To learn more about our company, our culture and our opportunities, please visit us online at www.bnsf.com/careers. BNSF is proud to be an EEO/AA employer M/F/D/V. THIS JOB POSTING IS FOR FORT LEWIS-MCCHORD & SURROUNDING BASE MILITARY PERSONNEL ONLY, WITH AN AVAILIBILITY DATE OF 15 AUGUST 2013 OR EARLIER. ALL OTHER INTERESTED APPLICANTS ARE ENCOURAGED TO APPLY FOR OTHER BNSF OPPORTUNITIES. Anticipated Close Date: 9 June 2013 Anticipated Start Date: 15 August 2013 Work Location: You may be permanently placed in one of the following work locations - Montana, Wyoming, North Dakota, Wisconsin, Kansas City, KS ** If you are not interested in permanently relocating to one of the above areas please apply for other BNSF opportunites in your areas of interest ** Benefits: BNSF Employees receive a competitive benefit package. Salary: $27.40/hour Terms of Collective Bargaining Agreement shall apply. Applicants will be notified by email regarding potential orientation, testing and interviews for this position. Please check your email on a daily basis.

FT LEWIS-MCCHORD MILITARY RECRUITING - Railcar Repair (Carman)

Details: BNSF Railway operates one of the nation’s largest rail networks, with approximately 32,000 route miles operating through 28 states across the western United States. BNSF is headquartered in Fort Worth, Texas. For more than 160 years we have proudly served our customers by safely and efficiently delivering commodities such as coal, grain, steel and consumer products. The dedication, talent and creativity of our 38,000 employees have helped distinguish BNSF as an innovative and progressive leader within the transportation industry. To learn more about our company, our culture and our opportunities, please visit us online at www.bnsf.com/careers. BNSF is proud to be an EEO/AA employer M/F/D/V. THIS JOB POSTING IS FOR FORT LEWIS-MCCHORD & SURROUNDING BASE MILITARY PERSONNEL ONLY, WITH AN AVAILIBILITY DATE OF 15 AUGUST 2013 OR EARLIER. ALL OTHER INTERESTED APPLICANTS ARE ENCOURAGED TO APPLY FOR OTHER BNSF OPPORTUNITIES. Anticipated Close Date: 9 June 2013 Anticipated Start Date: 15 August 2013 Work Location: You may be permanently placed in one of the following work locations - Montana and North Dakota **If you are not interested in permanently relocating to one of the above areas please apply for other BNSF opportunites in your areas of interest ** Benefits: BNSF Employees receive a competitive benefit package. Salary: Entry Rate - $22.94; Journeyman Rate - $27.31/hour#Terms of Collective Bargaining Agreement shall apply. Applicants will be notified by email regarding potential orientation, testing and interviews for this position. Please check your email on a daily basis.

TrinityRail - Plant Weld Engineer - Oklahoma City (496)

Details: TrinityRail is currently seeking an experienced Plant Weld Manager based in Oklahoma City, Oklahoma. This individual will manage all welding activity relating to weld quality, training and qualification along with the implementation and management of the complete Weld Management program to ensure that manufactured products meet or exceed efficiency targets, quality standards, governing codes and regulations. Also provides training and investigates welding issues. Tasks related to this position include: Ensures that the performances of welding processes are properly carried out by qualified personnel in the plant Participates in the development of welding and material standards, specifications and requirements and coordinates with material producers to ensure compliance Evaluates and implements appropriate welding technology advancements into company’s production environment Evaluates procurement programs for welding supplies, equipment and consumables to achieve best value for business Leads, applies root cause analysis to welding quality or metallurgy issues to target specific training or process changes or needs Organize and manage a wide range of training activities for welding personnel; evaluate training effectiveness Work with plant management to plan and prioritize projects Apply Lean concepts to all welding related projects. Work both the management aspect and hands-on aspect of all welding processes. Instruct, mentor and guide a staff of welding technicians Work with technical and subject matter experts in solving welding issues and implementing best practice. Implement and maintain Division driven initiatives Represent the plants welding interests to offsite personnel such as customers and auditors Maintain an auditable status in relation to codes, standards, and Trinity Procedures Monitor production lines to assure they are maintaining the Quality System in terms of welding to comply with the Assurance Quality Manual Participate in solving customer complaints

Software Development Engineer

Details: Responsibilities: A Kforce client is seeking a Software Development Engineer in Seattle, Washington (WA).Our client's team is responsible for delivering the future of our client's systems via integration with Kiva Systems software. The Fulfillment Center of the future will blend innovative material handling software and robotics with our client's massive scale, delivering important cost reduction for the company. Our client's SDE-Ts are responsible for creating testing frameworks for this large, cross functional, multi-stage integration program. This is a fantastic opportunity for the right person. We are defining the future of ecommerce fulfillment, while delivering incredible value for our client.

Electrical Engineer

Details: Job Classification: Contract Position: Electrical Engineer (Labview)Location: Warminster, PADuration: 12-month contract-to-hirePay: Dependent on the experience of the candidateJob Description:- Large Labview applications development in test, measurement and control.-Interface with external devices using TCP/IP, Modbus and other industry standard protocols.-Operator interface, data analysis and report generation. Job Culture:-Our client is a small manufacturing company with roughly 20 employees. -This person will report to the Lead Electrical Engineer and will work in a group of about 5 people. Job Qualifications:-Proficient with LabView in large size applications-Experience with NI cFP, NI cDaq, NI cRIO and other data acquisition hardware-Experience with industry standard communication protocols-Experience with Process Control Systems would be a plus-Ability to read mechanical and electrical schematics and understand process control systems.-Work with test engineers to successfully start-up equipment Join Aerotek, one of the leading providers of engineering and engineering support professionals in North America. Due to our growth, we''re constantly on the lookout for qualified professionals to place in contract, contract-to-hire, and permanent placement positions across a number of different industries. We know it''s more than just your day-to-day responsibilities that can make or break a job. It''s the support you get. That''s the reason Aerotek offers a variety of benefits including medical, dental, optical, 401k, and many more. Don''t put your career in the hands of just anyone, put it in the hands of a specialist. Join the Aerotek team! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

Firmware Engineer

Details: Job Classification: Contract Job Description:This is for a design engineering team and they are responsible for the design, sustaining and issue resolution of product lines for Residential Meters. This role will be focused on developing the next generation of smart meters for global market. A variety of country and utility requirements will be encountered and a continual set of challenging engineering tasks will be encountered as these requirements are finalized and projects to serve these different markets are launched.Background:- Bachelors Degree in engineering discipline- Minimum 5 years of hands on experience in Design & Development of embedded systems- Prior experience in Assembly & C programming- Prior experience in application development for 8 bit/16bit /32 bit micro-controller Join Aerotek, one of the leading providers of engineering and engineering support professionals in North America. Due to our growth, we''re constantly on the lookout for qualified professionals to place in contract, contract-to-hire, and permanent placement positions across a number of different industries. We know it''s more than just your day-to-day responsibilities that can make or break a job. It''s the support you get. That''s the reason Aerotek offers a variety of benefits including medical, dental, optical, 401k, and many more. Don''t put your career in the hands of just anyone, put it in the hands of a specialist. Join the Aerotek team! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

Linux / Monitoring Systems Engineer

Details: Responsibilities: Our client is seeking a Linux / Monitoring Systems Engineer in Moorpark, California (CA).Responsibilities:Maintain and further expand our client's centralized monitoring platformIntroduce new monitoring practices and techniques to improve issue response times and infrastructure outage prevention in an effort to reduce downtime and business lossesAssist with infrastructure capacity planning and reporting to accommodate company's rapid growthDevelop new monitoring checks and plug-ins for new servers and network devicesFine tune existing checksCreate and schedule daily, weekly, and monthly reports based on the collected monitoring dataAssist with infrastructure capacity planning by gathering necessary statistics dataIntroduce new monitoring practices to improve issue response times and infrastructure outage preventionWork with NOC to develop issue escalation techniques and methods

Data Sync Software Engineer

Details: Responsibilities: A Kforce client has an opportunity for Data Sync Software Engineer to help a Fort Lauderdale Florida (FL) client with building new features for Windows and Mac OS. Hook the operating systems to provide tight integration with ShareFile; then use file system APIs to optimize sync operations. Develop advanced compression algorithms to reduce bandwidth consumption and optimize code to reduce CPU usage and reduce battery consumption. Also build simple and elegant user interfaces.

Software Engineer - Classified Ventures, Austin TX (3906)

Details: Relocation AvailableOwner of Chicago’s original dot coms, Cars.com and Apartments.com, Classified Ventures is a leader in the digital marketplace. Since our birth in 1997, we have built our B2B and B2C brands to their preeminent status in their categories. While enjoying great stability, we continue to grow – our workforce has more than doubled since 2006 and our revenue has increased more than 150% in that same time. Our highly engaged workforce enjoys a rich set of employee programs and our dedication to work/life balance, wellness and career growth. We’re big enough to provide abundant resources and small enough for employees to make an immediate impact.With a passion for producing innovative products, the Classified Ventures Austin Office is a creative outpost for Cars.com and Apartments.com. We are looking to add a passionate Application Developer to our Austin team to help us further develop ApartmentHomeLiving.com, MyMedia and help launch our newest product, Auto.com.Responsibilities include: Development of website and server functions for Auto.com, ApartmentHomeLiving.com, and products for Apartments.com using Ruby on Rails, Linux, and MySQL. Make sensible design decisions on data structures and data interchange. Take ownership of our production software components, and contribute to site performance and stability. Design, write, debug, and maintain AJAX components as needed. Approach software development from a structured perspective, rather than a ‘hack it in and just make it work’ perspective. Understand and follow social media partners (such as Twitter, YouTube, Facebook) in order to design integration solutions that leverage their APIs for the benefit of our customers and our brand identity. Have fun as a member of an agile and ambitious team with corporate stability but the attitude and approach of a startup.

Commercial Glazing Estimator / Project Manager

Details: Manage multiple commercial projects from the point of sale through the final billing. Represent our organization at the project site during product installation, follow-up service, and other construction challenges when warranted.

Summer Intern Engineering

Details: This is a summer Internship opportunity for the F-22 Common Integrated Processor (CIP) Program's Integration Lab located in El Segundo, CA.  The hours will be set during the first shift.Required Skills:The select candidate must be a current college student, junior or senior, enrolled and majoring in Mechanical, Systems or Electrical Engineering, Math; or Aerospace Ability to troubleshoot complex Common Integrated Processor (CIP) hardware and systems to include induction, evaluation, and testingAbility to troubleshoot digital circuitsAbility to work independently or on a teamMust be able to obtain a secret clearanceDesired Skills:Proficient with NI Lab ViewExcellent written and verbal communication skillsRequired Education:Must be currently enrolled in an accredited College or University.  Must be an engineering or Math student with at least three years of college completed.  Looking for candidates who have completed 60 units.  Majors considered: Electrical, Mechanical, Systems, Aerospace Engineering or MathematicsNOTE:  Preference given to local candidates.  All candidates will be expected to provide their own transportation to an in-person interview in El Segundo, CA.  There will NOT be a housing stipend associated with this position.

SDA Tech Support Engineer II

Details: Do you have a gift for knowing what others need? Are you the most decisive person you know? Are you always thinking of better ways of doing things?The Modeling, Simulation and Analysis Center (MSA) within the Systems Design & Performance (SD&P) directorate has the responsibility to provide and maintain performance and Operations Research simulations for all Raytheon Missiles Systems (RMS) products, support new business initiatives and development and execution of technology roadmaps.    Specific responsibilities include, but are not limited to, development of concept of operations, mission planning, weapon test bed development and analysis, and development of high fidelity performance simulations which include scene generation capability in multiple sensor channels.This is a position within the Software Development Area (SDA) Closed Area Team.  Work as a member of a team to support the SDA Section Manager in all applicable Closed Areas and related functions.  As a team member, your tasks will include:Providing compliance management support in areas of Safety, Security and Facilities.Interface daily with many SDA closed areas to build customer relationships.Implementing directives and policies.The successful candidate will have strong communication skills with the ability to balance priorities and communicate reasonable expectations to parties at all levels in the organization to ensure alignment.  Candidate will also be responsible for the education and training of the groups they support.Security Clearance:  Secret - EXISTING required Required Skills:Working knowledge of Microsoft Office applications (Word, Excel, PowerPoint) Ability to build customer relationships. Must be detail-oriented, self-starter with good organizational and communication skills (verbal and written) Must be able to follow specific, detailed instructions and respond to multiple tasks Develop solutions to a variety of problems of moderate to prominent scope and complexity. Refer to policies and practices for guidance. Must be able to maintain a high degree of confidentiality in a dynamic environment Contribute to the completion of organizational projects and goals Demonstrate flexibility in performing assignments Must possess good time management skills Must be a team player in a cross-functional environment Desired Skills:Familiar with SDA Closed Area policies and procedures Moderate skills in project planning, business management, budgeting, data analysis, and reporting Awareness of project management business systems and related planning software (e.g., MS Project) Demonstrated written and verbal communication skills Proactive, self-motivated individual, independent workerEducation: Minimum Degree:  2 years experience with related Bachelor's degree, or equivalent 8-10 years of work experience.This position requires the eligibility to obtain a security clearance.  Non-US citizens may not be eligible to obtain a security clearance.  The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process.  Security clearance factors include, but are not limited to, allegiance to the US, foreign influence, foreign preference, criminal conduct, security violations and drug involvement.  Employment is contingent on other factors, including, but not limited to, background checks and drug screens.  Raytheon is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.

RF/Microwave Systems IV&V Engineer

Details: Job Description:   The Systems Verification Center (SVC) engineering organization is seeking current and future engineering leaders committed and passionate about creating innovative and cost-effective Test and Evaluation solutions. The ideal candidate is seasoned in applied System Engineering with demonstrated career successes in the development and delivery of RF/Microwave Antenna systems and technologies.  Our world-class RF/Microwave Antenna product-line portfolio satisfies a diverse group of civilian and government customers, each with their challenging mission objectives and capability needs spanning ground, airborne, and space platform applications.   The System Verification Center organization is accountable for the definition of Test and Evaluation strategies and the corresponding planning and execution of detailed Integration, Verification and Validation (IV&V) plans for Raytheon's Space and Airborne Systems (SAS) business unit. Our center also designs and develops unique solutions for assessing system performance. These solutions include models, simulations and special test equipment designed specifically to stimulate and interrogate our RF Antenna systems.   SVC welcomes you to join our organization that is committed to excellence and strives to be the best provider of test and evaluation solutions within the industries that we serve.  Integration, Validation, and Verification (IV&V) Systems Engineer will lead a team of 5+ engineers in support of System integration and development of RF test solutions. Responsibilities include IV&V planning and execution, bidding, planning, executing and supporting IV&V activities for products which range from RF modules, T/RIMMs, and AESAs to Antennas.  The position reports directly to the department manager and must work across all sections and disciplines within and external to the department to coordinate IV&V activities.  The position also serves as the central point of contact for customers and requires excellent leadership, communication and presentation skills and the ability to create strong customer relationships.   Required Skills:  Minimum of 10 years of professional working experience Full Life Cycle Systems Engineering experience with design and development of RF/Microwave Antenna Systems including requirements definition, hardware integration/test, and performance analysis RF systems Experience in preparing and executing integration, verification and validation Experience in project management; accountable for cost, schedule and technical performance Existing Secret clearance with ability to obtain special access is required, prefer existing Top SecretDesired Skills:   Advanced Degree in Science or Engineering Experience preparing strategic test and evaluation plans Experience developing product line and technology road maps Ability to lead RF test development teams which include electrical, mechanical, and software engineers, as well as engineering technicians Ability to coordinate with program managers, finance, and engineering customers Ability to lead bid/proposal efforts, provide program reviews, and participate in program gate reviews Required Education: Bachelor's Degree in Engineering, Science, Math or related technical discipline

Sr. Systems Technician

Details: Job Description:Raytheon Applied Signal Technology is a diversified intelligence and defense company that develops systems to provide integrated sensor and signal processing products in support of intelligence, surveillance, and reconnaissance.    Our Engineering Division is seeking a Senior Systems Technician to support the design, build, and maintenance of complex signal processing systems. The candidate will work primarily in government facilities working under the direction of government customers in addition to acting as a liaison between the government customers and Raytheon Applied Signal Technology.    The successful candidate will be adept at specifying, ordering, and tracking equipment and cables for use in various racked processing systems. The candidate will use their experience with CAD tools (or equivalent), to design and maintain equipment, which includes, but is not limited to UPS, electrical power, network cabling, rack configuration, and computer equipment.    The candidate will be involved with system testing and will provide support to government and contractual reviews.   The candidate must have good written and verbal communication skills; work independently with minimal management; work effectively and collaboratively in a team environment; and effectively organize, plan, and coordinate technical efforts.   The successful candidate must be self-motivated and able to optimally execute and prioritize a diversity of tasks in a very dynamic environment.   The position requires occasional CONUS and OCONUS travel, requiring installation and maintenance of systems that require minimum downtime.   These tasks may involve working significant compensated overtime in a field environment.   Required Skills:Specifying, ordering, and tracking equipment and cables for signal processing systems. Understanding of logistics to ship significant equipment with special packing requirements. Good Documentation skills, including maintaining configuration documentation for systems using CAD (or equivalent) tools. Racking, cabling, and installing equipment in signal processing systems. Demonstrated ability to work effectively on multi-discipline teams Proficiency in Microsoft Office tools. 8+ years of experience Must have an existing TS/SCI clearance with CI and LifeStyle PolygraphDesired Skills:Understanding of facility infrastructure (including HVAC and Electrical Power) Ability to read design documentation and provide feedback to system architects. Ability to build special purpose cables Provide support for security systems. Linux OS familiarity Software application installation and reporting of discrepancies to developers. Required EducationAssociates Degree in a technical area or equivalent experience.

Dir I Engineering

Details: The Radar Development Programs Area Chief Engineer (PACE) is responsible for providing technical leadership for all Tactical Airborne System (TAS) Radar Development Programs. The Radar Development PACE will ensure a TAS level Radar Product Roadmap is created and maintained, in addition to providing the necessary coordination with Program Managers, Program Chief Engineers, Business Development, and other personnel as required to ensure technical baselines in accordance with the roadmap. The PACE is responsible for taking all steps necessary to ensure the technical integrity, cost and schedule of TAS Radar Development programs.  Among these, the PACE coordinates with and provides guidance to program managers, program chief engineers, and IPTs. Additionally, the PACE ensures the assignment of critical engineering resources, implements Program Independent Assessments, and takes all other actions required to ensure execution and business success. Responsibilities include the development and execution of an integrated Engineering resource requirements plan for assigned programs, which includes people, processes, tools and facility needs. The Radar Development PACE reviews and approves engineering products for Program Gates and reviews and approves tailoring of Engineering processes by the Program Manager, Program Chief Engineer, and IPTLs. The Radar Development PACE monitors the performance of the Program Chief Engineers to ensure the accuracy of Engineering inputs for all program execution plans, IBR's and EAC's. In addition, this position ensures a configuration baseline is established and maintained; that new product development, independent research and development and product improvement plans are being executed; that product roadmaps are in place; that Engineering concepts and estimates in support of ECPs and other new business pursuits are being implemented, and that management for technical risks and design closure using Technical Performance Measures (TPMs) are in place.  The PACE additionally provides performance and compensation recommendations to the TAS Business Area Chief Engineer and Engineering Management on engineers assigned to TAS Radar Development Programs.Required Skills:Twelve+ years of Engineering leadership experience working with EMD and Production Programs. Knowledge of Radar and other Avionic Sensors, H/W development, and S/W development. Knowledge and ability to generate and utilize metrics effectively. Knowledge of IPDS and Program Management Best Practices. Existing DoD Secret security clearance and the ability to obtain special access.  Desired Skills:  Demonstrated successful IPT Leadership experience, leadership experience with running proposals, experience using Program Management Best Practices, experience as a program Chief Engineer. Knowledge and ability to run engineering efforts effectively and efficiently. Ability to provide Technical leadership to engineers, scientists, and other functional disciplines. People skills required to manage conflict, avoid conflict, negotiate win-win strategies, and motivate team membersRequired Education (including Major): BS, Engineering, Math or Science; MS preferred

Systems Engineer II - Simulation Engineer

Details: The Modeling, Simulation and Analysis Center (MSA) within the Systems Design & Performance (SD&P) directorate has the responsibility to provide, develop, and maintain performance and Operations Research simulations for all Raytheon Missiles Systems (RMS) products, support new business initiatives and development and execution of technology roadmaps.  Specific responsibilities include, but are not limited to, development of concept of operations, mission planning, weapon test bed development and analysis, and development of high fidelity performance simulations, which includes scene generation capabilities across multiple sensor channels, weapon system performance analysis including pre-flight prediction, post flight matching, and verification and validation, and simulation life-cycle support.Job Description:Experienced level engineer, who conducts or participates in multi-disciplinary research across integrated product teams consisting of GNC, Signal Processing and Performance Analysis personnel in the design, development, and utilization of high fidelity digital simulation software in advanced technical computing environments and performs system modeling and analysis activities for the purposes of supporting new business, missile system design, performance assessment and flight test support according to the program schedule.The individual will be responsible for the development and implementation of model-based solutions in support mission trade studies and performance simulations and to ensure it meets defined requirements and functions as intended. He/she will be expected to analyze and positively affect simulation software execution performance by applying state-of-the-art performance methodologies to the diagnostic facilities present in commercial microprocessors. He/she will require thorough knowledge of performance engineering as a discipline, its practices and procedures, in order to perform non-repetitive effective analytical work across a wide range of challenging computational problems.The individual is expected to work in a team environment, receiving inputs from his/her lead and providing guidance and/or direction to other team members.  He/she will be expected to work on diverse projects and independently determine and develop approaches and solutions. The individual will be required to provide development support throughout product lifecycle, from initial concept to fielded product.Degree Requirements:  Bachelors Degree or masters/PhD in Software Engineering, Computer Engineering, Aerospace Engineering, Mechanical Engineering, Electrical Engineering, Physics, Math or related fields required.Required Experience & Skills:  Two (2) years of software development processes, object oriented design, and real-time applications Software requirements development Software design, integration, and test Debugging/Analysis methodologies in optimizing application performance Two (2) years of computer architecture and design and digital system modeling and simulation experience Intel x86 micro-architecture and assembly language programming C/C++ programming languages Shell/Perl/Python scripting Application of software build systems Unix/Linux computing environments Numerical computing environments such as MATLAB Good analysis and problem solving abilities Good written and oral communication abilities Needs to work well in teams and have the ability to multi-task Knowledge of physics, random variables and its application to modeling and analysis Familiarity and knowledge of system engineering and analysis Prior experience interfacing with multiple engineering disciplines Frequent communication and interaction with government counterpart Desired Experience & Skills:  Parallel programming principals and processes for technical computing environments GP-GPU applications for heterogeneous computing Embedded hardware and software development for aerospace applications Embedded firmware development using Verilog/VHDL hardware description languages Software configuration management principals, environments and tools Course work or experience in the following fields: radar, signal & image processing, digital communications, estimation theory and/or electro optics Earned Value Management System (EVMS) and the development of program schedules Raytheon Integrated Product Development System (IPDS) and program major gates (Preliminary Design Review, Critical Design Review, etc). Possess current Secret ClearanceThis position requires the eligibility to obtain a security clearance.  Non-US citizens may not be eligible to obtain a security clearance.  The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process.  Security clearance factors include, but are not limited to, allegiance to the US, foreign influence, foreign preference, criminal conduct, security violations and drug involvement.  Employment is contingent on other factors, including, but not limited to, background checks and drug screens. Raytheon is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.

Web Developer Job

Details: Are you ready to join the creative engine for the world’s largest global permission-based email provider? Aspen Marketing Services, part of Epsilon is looking for an Email Interactive Designer to specialize in creating email and websites for it Fortune 500 clients.If you can demonstrate expertise in creating online marketing solutions, including customer-focused email marketing and websites that are engaging, deliverable and within brand and strategy we have just the place for you to shine.Qualifications* 3+ years of proven web experience in an interactive agency or comparable setting* Bachelor degree in Graphic Design, interactive design, multimedia, marketing, fine arts, advertising or related discipline* A strong sense of visual style with exceptional graphic design skills specific to the Web, while working within the framework of client restrictions and guidelines* Ability to be a big-picture thinker* Superior attention to detail is a must* Knowledge of Email and Digital Marketing* Strong knowledge of email client/browser compatibility and Email/Web standards* Knowledge of Web design best practices for creating user-focused designs* Ability to execute on design projects - from concept through to production* Working knowledge of HTML and CSS* Expert knowledge and usage of design software including Illustrator, Photoshop. Knowledge of Dreamweaver and Flash is a plus but not required* Strong time management and communication skills* Excellent communication and presentation skills* Team player willing to do what it takes to “Make It Happen”Resumes and cover letters should focus on work experience and creative – links to your online portfolio must be supplied for consideration. Please include salary requirements.Conditions of EmploymentAll job offers are contingent upon successful completion of drug screen and background checks.About UsAspen Marketing Services, a leading global marketing services firm and division of Epsilon, builds long-term relationships with clients, many of which are in the Fortune 100, through impactful programs built to engage, sell and retain. Clients benefit from Aspen's comprehensive portfolio of in-house marketing capabilities, including digital marketing, advanced analytics, direct marketing, experiential and event marketing, word-of-mouth and multi-cultural marketing. To learn more about Aspen, please visit http://www.aspenms.com/or follow us on Facebook at www.facebook.com/aspenmarketingservices.

Saturday, May 25, 2013

( Estimator ) ( Housing Program Specialist II Anchorage ) ( Office Manager/ Project Support Specialist ) ( Open Positions at APU! Alaska Pacific University invites ) ( Proposal Manager ) ( Program Officer ) ( BUSINESS DEVELOPMENT OFFICER ) ( Senior IT Service Management (ITSM) Consultant (ServiceNow) ) ( STAR-TELEGRAM CLASSIFIED ADVERTISING CALL CENTER SALES ASSOCIATE ) ( Clinical Services RN Specialist ) ( Customer Service Rep ) ( CLERICAL Dispatcher Clerk Local asphalt manufacturing ) ( Customer Care Phone Advocate )


Estimator

Details: Estimator Bristol Industries is recruiting for an Estimator. This position is full-time and is based in Anchorage, AK. Duties include but are not limited to: 1. Bid Administration. 2. Oversee and help maintain electronic solicitations RFP's & digital plans. 3. Solicit and maintains communication with subcontractors and vendors. 4. Prepare subcontractor/supplier bid packages. 5. Transmit electronic addenda and other bid information to subcontractors/suppliers. 6. Ensure that Bristol has the proper coverage from subcontractors/suppliers before bid day. 7. Contact supply houses to obtain additional subcontractor bids. 8. Demonstrate creativity and resourcefulness to gain pricing advantage from subcontractors/suppliers. 9. Submit 100% of bids and relevant supporting documents by the bid deadline - no exceptions. 10. Estimating and Quantity Survey.,br> 11. Perform quantity surveys for multiple bids including all self- performed and subcontractors work. 12. Load survey information into Timberline/Sage Estimating and assist in assuring accuracy for both self-performed and subcontractors work as well as organization for bid days. Interested applicants with 2 years of related experience, preferably with a Bachelor's Degree are encouraged to apply. Bristol provides a generous benefits package, which includes medical, dental, and vision plan for you and your family, a long-term disability policy and group term life insurance, and access to flexible spending and dependent care accounts. Bristol companies are equal opportunity employers and offer any available positions to all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, parenthood, pregnancy, marital status or changes in marital status, in accordance with applicable state and federal laws. This applies to recruitment, placement, pay, benefits, training, employment status changes, social and recreational programs, and other conditions and benefits of employment. As an Alaska-Native owned company, Bristol companies seek out and hire qualified Alaska Natives and other minorities. To learn more or to apply for this position, please visit our Careers page at www.bristol-companies.com Source - Anchorage Daily News

Housing Program Specialist II Anchorage

Details: Housing Program Specialist II (Anchorage) Alaska Housing Finance Corporation (AHFC) $3,565 month, Excellent benefit package Obtain a job description and application at AHFC, 4300 Boniface Parkway, Suite 130, Anchorage, AK, or at www.ahfc.us A new AHFC application must be submitted for each position (a resume may be attached). APPLICATION MUST BE RECEIVED BY 5 p.m., June 5, 2013. Public Housing Residents are encouraged to apply. EQUAL OPPORTUNITY EMPLOYER Source - Anchorage Daily News

Office Manager/ Project Support Specialist

Details: Office Manager/ Project Support Specialist ABR Inc Environmental Research and Services, an equal opportunity employer, seeks qualified applicants for the following position, based in our Anchorage, Alaska office. Job # 2013-A5: Office Manager/Project Support Specialist STATUS: Professional; Three-quarter to full time JOB SUMMARY: ABR is an environmental consulting and research firm with offices in Fairbanks (corporate headquarters) and Anchorage, AK; and Forest Grove, OR. We are looking for an individual to provide administrative and logistical support to our Anchorage office. The ideal candidate for this position is an energetic, cheerful person with outstanding communication skills and strong office and project support experience. Job responsibilities will be wide ranging and varied, so we are seeking a self-starting and flexible individual. This job has the potential to evolve to include more high-level office and project management functions for the individual who shows the appropriate initiative and skills. JOB RESPONSIBILITIES: Office Management * Work closely with corporate headquarters in Fairbanks to provide administrative support for the Anchorage office, including accounting, HR, and other management support functions. * Compile and review labor-hours records and expense reports. * Prepare billing information for the Fairbanks accounting office. * Maintain inventory of office supplies and field survey equipment. * Coordinate and schedule office maintenance, modifications, and repairs, as needed. * Provide office management support, including answering phones and managing incoming and outgoing mail and delivery services. Project Support * Assist with writing and preparing proposal and budget materials with Project Managers. * Assist Project Managers with coordination of logistics and travel for field surveys for various projects. * Manage ABR's safety program for the Anchorage office. Prepare safety and communication plans for field survey efforts. * Assist project personnel with managing field equipment and supplies. * Respond to a variety of client requests for information, sometimes on short notice. * Update project-specific information and document-management procedures as required. * Conduct online and library research, as needed, to compile relevant literature for project reports. QUALIFICATIONS: Candidates should possess a bachelor's degree and 3 years of related experience. Advanced-level computer skills: Microsoft Word and Excel required; Microsoft Access and PowerPoint a plus. Prior QuickBooks and BillQuick experience a plus. Superior communication skills; ability to establish and maintain effective working relationships with employees and clients. Must possess excellent organizational skills. Ability to meet deadlines and handle challenging situations driven by client demands. Candidates also should possess the ability to make decisions quickly and coordinate multiple projects successfully. Must adhere to strict confidentiality policies as required under some contracts. Candidate must be able to work independently with little or no supervision or as part of a team. Candidate must have the ability to sit, stand, walk and have fine manipulations of the hands, and they must be able to lift up to 50 pounds and be able to work a flexible schedule. An understanding of social and environmental corporate responsibilities is desirable to promote our corporate values, both within and outside our company. HOURS: 30-40 hours/week, occasionally more as needed. WAGE: Depending on experience. CLOSING DATE: June 15, 2013 CONTACT: E-mail resume, 3 professional references with phone numbers (previous supervisors preferred), and cover letter referencing Job # to Georgiann Kannenberg () or mail to: Georgiann Kannenberg HR Specialist ABR, Inc.?Environmental Research & Services P.O. Box 80410 Fairbanks, AK 99708 www.abrinc.com If you have any questions, feel free to contact Georgiann at her e-mail address. Source - Anchorage Daily News

Open Positions at APU! Alaska Pacific University invites

Details: Open Positions at APU! Alaska Pacific University invites applications for: *HR Coordinator *Assistant Registrar *Conference & Events Coordinator *Asst Director Campus Life for Campus Safety For more info see: www.alaskapacific.edu Source - Anchorage Daily News

Proposal Manager

Details: Proposal Manager Bristol Industries is recruiting for a Proposal Manager. This position is full-time and is based in Anchorage, AK. The Proposal Manager is responsible for the day-to-day management of written proposals and related support processes to develop compliant, responsive, and competitive proposals in response to U.S. and local government and commercial requests for proposals. Interested applicants with a Bachelor's Degree and 5 years of proposal management experience are encouraged to apply. Bristol provides a generous benefits package, which includes medical, dental, and vision plan for you and your family, a long-term disability policy and group term life insurance, and access to flexible spending and dependent care accounts. Bristol companies are equal opportunity employers and offer any available positions to all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, parenthood, pregnancy, marital status or changes in marital status, in accordance with applicable state and federal laws. This applies to recruitment, placement, pay, benefits, training, employment status changes, social and recreational programs, and other conditions and benefits of employment. As an Alaska-Native owned company, Bristol companies seek out and hire qualified Alaska Natives and other minorities. To learn more or to apply for this position, please visit our Careers page at www.bristol-companies.com Source - Anchorage Daily News

Program Officer

Details: Program Officer The Alaska Mental Health Trust Authority (The Trust) , based in Anchorage, is looking for a new Program Officer to join our dynamic team. This entry-level position will assist other Program Officers and workgroups, especially in the arenas of Safe Affordable Housing and Disability Justice. The Program Officer will also provide support to the Trust Board of Trustees in accomplishing Trust goals and responsibilities as outlined in AS 47.30.660 and in developing policy concerning the nature, level, scope, and funding levels of systems serving Trust beneficiaries. Under general administrative direction, the Program Officer will represent The Trust in building and maintaining relationships with relevant stakeholders. A full job description and minimum qualifications may be found on The Trust's website under Employment Opportunities. Direct your letter of interest and a resume to: Jody Thomas, Administrative Manager Alaska Mental Health Trust Authority 3745 Community Park Loop, Ste. 200 Anchorage AK 99508 Phone: (907) 269-7960 and Fax: (907) 269-7966 Deadline: 1 pm June 3, 2013 Visit The Trust's website at www.mhtrust.org Source - Anchorage Daily News

BUSINESS DEVELOPMENT OFFICER

Details: BUSINESS DEVELOPMENT OFFICER Pierce Transit Jobs see www.piercetransit.org or call 253-581-8080. EOE Source - The News Tribune, Tacoma WA

Senior IT Service Management (ITSM) Consultant (ServiceNow)

Details: Tata Consultancy Services Sr. IT Service Management Consultant (Consulting)Job DescriptionITSM experts, looking for a career with boundless growth opportunities, exposure to cutting-edge technologies, and work/life balance? Here’s your chance to have it all! Tata Consultancy Services is seeking an IT Service Management Consultant to join our team. We are a leader in the global marketplace and among the top 10 technology firms in the world. Our IT services, business solutions and outsourcing bring our clients a level of certainty that no other competitor can match. That’s why as a member of our team you can expect a career with global exposure, cross-domain experience, and development opportunities. You will also enjoy a competitive salary and bonus packages as well as a work culture with increased flexibility that allows you to navigate the different spheres of life. So if you’re ready to take your career to the next level, join our team! We’ll keep you moving forward!Sr. IT Service Management Consultant (Consulting)Job ResponsibilitiesAs an IT Service Management Consultant you will deliver consulting services in the ITILV3/IT Service Management (ITSM) area. You will be responsible for understanding and assessing the current ITSM processes and tools, identify gaps based on ITIL V3 practices, and providing recommendations. Since this is a consulting role you can expect to travel up to 80% of the time to and from client sites on the East Coast and Midwest.Additional responsibilities: Designing ‘To-Be’ Service Management processes, tailored to clients’ specific business needs, strengths, opportunities and challenges Developing ITSM tool requirements based on the service-centric and process-focused IT department vision Assisting in developing process automation/implementation strategy, training and communication plan Conducting training, provide coaching and mentoring, and supporting process institutionalization Managing the overall delivery, monitoring toll gates and reporting to management as appropriate Monitoring process and tool compliance, suggesting improvements in the deployed process and tools, and supporting continual process improvement Leading, supporting, developing and mentoring delivery team’s on-shore, near-shore and off-shore ensuring the highest level of customer satisfaction throughout every stage/phase of the engagement Assisting TCS teams in development of proposals and market offerings in the process consulting areaSr. IT Service Management Consultant (Consulting)Job RequirementsWe are looking for a high caliber, multi-dimensional ITSM expert, with proven skills in assisting organizations’ in adopting ITSM best practices. Successful candidates will have a blend of expertise as an ITSM/ITIL process and tool assessor; a design and implementation facilitator; a coach and guide, and a solution delivery project coordinator.Specific requirements: Bachelor’s degree, preferred 10-12 years’ experience in ITSM / ITIL process and tool assessment, design and Implementation activities ITIL V3 Expert Knowledge and experience in Remedy and Service Now tools implementation is an advantage Good experience in key ITSM processes including Incident Management, Problem Management, Change Management, Service Level Management and Knowledge Management Strong program management skills Good experience in managing consulting engagements Ability to provide thought leadership and influencing to IT senior management Stakeholder Management Ability to support organizational change within client organizationsOur ideal Consultant will also have: Experience in working in large-scale banking/financial markets Experience in other ITSM tools and assisting the IT organization in comparing various Vendor’s tool products Certifications in project Management disciplines Experience and/or certifications in CMMI – Lean – Six Sigma Experience in systems engineering Sr. IT Service Management Consultant (Consulting)BenefitsJust as an organization needs the right talent to drive its business objectives, people need the right environment to grow and achieve their career goals. That’s why we offer a work environment that has the support and resources you need to achieve success. The moment you step into TCS, you will be greeted with that unmistakable feeling of being at the right place. But don’t just take our word for it, here’s what some of our employees have to say:“Flexible and plenty of opportunity”“There’s exciting projects, lateral growth, good ethics, and global workforce with opportunity to travel.”“Great place to work... good culture, flexibility at work, employee friendly, lot of opportunities to learn and grow, brand name- TATA, Job security.”“Security, flexibility…Good company to work for with lots of opportunity for professional growth.Sr. IT Service Management Consultant (Consulting)

STAR-TELEGRAM CLASSIFIED ADVERTISING CALL CENTER SALES ASSOCIATE

Details: STAR-TELEGRAM CLASSIFIED ADVERTISING CALL CENTER SALES ASSOCIATE The Star-Telegram has an exciting and rewarding opportunity for a qualified individual as a Sales Associate in the Classified Advertising Call Center. Ideal candidate must have a passion for sales, be flexible, and have the ability to work in a fast paced environment. This individual must be multi task oriented with the ability to sell classified advertising by phone to current and new businesses in a multi platform environment. Excellent communication skills, organizational skills, time management skills, problem solving skills, and punctuality are a must. This individual will work in a team environment and must possess excellent interpersonal skills. Good phone and computerskills required. The Star-Telegram offers competitive compensation and a comprehensive benefits package including health and welfare benefits, life insurance, 401k, and paid time off. Please Send resume to: Equal Employment Opportunity Telemarketing Source - Fort Worth Star Telegram

Clinical Services RN Specialist

Details: Responsibilities include ensuring regulatory and clinical compliance through research, data collection, development and coordination of related processes and reporting requirements; developing and maintaining policies, procedures and forms; assisting with overall administration of performance improvement programs; monitoring of quality patient care standards and ensuring clinical and regulatory compliance with Federal and State regulations as well as with accreditation standards.

Customer Service Rep

Details: CUSTOMER SERVICE REP Tacoma Mfg. seeking a Customer Service Rep. Resp. for data entry, quoting and processing order specifications. Must have excellent telephone, mathematical skills & knowledge of Excel & Outlook. Send Resume: G Source - The News Tribune, Tacoma WA

CLERICAL Dispatcher Clerk Local asphalt manufacturing

Details: CLERICAL Dispatcher Clerk Local asphalt manufacturing facility has an immediate opening for the position of Dispatcher Clerk at its Perry, GA location. Qualified candidate will be proficient in Microsoft Word, Excel, PowerPoint and Outlook and possess one to three years' previous customer service and accounting experience. Attention to detail and good organizational skills are a must. A valid driver's license and a good driving record are required. We offer a competitive salary and benefit package. Email or fax resume with salary requirements to Human Resources at or Fax: 513-870-0024. We are an EEO and Drug Free Workplace employer. NO TELEPHONE CALL PLEASE. Source - Macon Telegraph

Customer Care Phone Advocate

Details: School Specialty is an education company that provides innovative and proprietary products, programs, and services to help educators engage and inspire students of all ages and abilities. Through leading brands, School Specialty designs, develops, and provides PreK-12 educators with the latest and very best curriculum, supplemental learning resources, and classroom basics. Working in collaboration with educators, School Specialty reaches beyond the scope of textbooks to help teachers, guidance counselors, and school administrators ensure that every student reaches his or her full potential.This position reports to a Customer Care Supervisor or Manager and is responsible for building positive customer relations through receiving, investigating, processing and responding to customer inquiries. The hours for this Part Time position are Monday - Friday 9:00am-3:00pm, with additional hours possible based on the needs of the business.Summary of essential job functions:•First line of contact for customer inquires via phone, fax, internet, and/or mail regarding orders, returns, shipments and education products and services•Partners with associates and/or School Specialty franchises to assure customers? expectations are met or exceeded•Identifies and resolves underlying root causes through research and analysis•Develops customer, vendor, and product knowledge expertise•Monitors customer orders, initiates tracers with carriers, and authorizes returns and/or credits including necessary transportation•Responds to customers inquires and follows through to completion accurately and within customer timeframes•Receives and processes phone, fax, e-mail and/or mail orders•Diffuses difficult customer situations in a professional manner•No scripted calls•Partners with sales team and solicits sale of new or additional educational products or services where applicable