Showing posts with label (1729). Show all posts
Showing posts with label (1729). Show all posts

Tuesday, April 9, 2013

( Automation Engineer ) ( IV Workflow Solutions Customer Support Engineer ) ( Sr. Manufacturing Engineer ) ( Application Analyst III ) ( Performance Engineer* ) ( Diabetes Sales Representative Indianapolis SE, IN 6767 (1305381) ) ( Business Development Engineer (Polyamide Powders) Job ) ( Engineering Director (Midstream) (1015-323) ) ( Engineering Director (Midstream) (1014-323) ) ( Sales Consultant (1729) ) ( Part-Time Leasing Consultant ) ( Sales Consultant (1645) ) ( Distribution Clerk ) ( Delivery Driver Job ) ( Delivery Driver (Part Time) West Valley Job ) ( Delivery Driver (Part Time)-Middletown location Job ) ( PT Delivery Driver Job ) ( Export Supervisor )


Automation Engineer

Details: Primary Duties and Responsibilities: Maintenance Functions:Develop and execute software change control and disaster recovery procedures for automation systems such as PLCs, HMIs, servomotor drivers, Visions inspection systems.  Provide technical guidance to Maintenance Technicians in the Troubleshooting, Preventive and Corrective Maintenance of Automated Production Equipment.  Develop procedures for the operation, troubleshooting and maintenance automation related devices such as servomotors, PLCs, sensors, encoders and vision inspection systems. Train Maintenance Technicians and Set Up operators on these procedures   Create procedures for the configuration, adjustments, routine challenge and other verification procedures for Vision Systems, sensors and other inspection devices. Train Maintenance Technicians and Set-up Operators these procedures Develop and train technicians in procedures for the creation and maintenance of challenge samples. Provide continuity to the solution of technical problems in production equipment.  Work with Project/Process Engineers assigned to each production area to evaluate, recommend and implement improvements to the Maintenance Instructions for Production equipment.  Position may be assigned to second shift as needed in order to provide technical leadership presence and continuity to equipment troubleshooting. Maintain and own Software Change Control and Disaster recovery procedures for automation devices.  Project/Process Engineering Functions: Responsible for the automation aspects of new process or equipment technology transfers.  Design and implement automation related improvement projects requiring modification of existing devices or installation of new devices or equipment in order to improve production line efficiency. Perform programming and configuration changes to automation and control equipment such as PLCs, Vision Systems, HMIs, motor drives, sensors and others.  Qualification Functions:Execution of software change control procedure for production equipment automation devices. Creation and execution of disaster recovery procedure for production equipment automation devices. Perform Installation and Operational Qualification protocols and Engineering Studies related to PLC, HMI, Visions systems and other automation device modifications or new installations. Regulatory Compliance Functions:Provide automation technical assistance to Project/Process Engineers in investigations and recommendation and implementation of Corrective and Preventive Actions stemming from Customer Complaints and Quality Notifications. Comply with all local, state and federal and international regulatory agencies such as FDA, OSHA and ISO. Comply with cGMPs and BD regulations.

IV Workflow Solutions Customer Support Engineer

Details: Within the Medical Surgical business unit, you will have an exciting opportunity to join a new acquisition under the IV Workflow Solutions (IVWS) platform.  You will play a vital role focusing on comprehensive medication safety solutions for pharmacy intravenous medication preparation and expands our medication error reduction value proposition.   You will have the advantage of combining the best of both worlds; the agility and creativity of a start-up environment, and the backing and resources of a Fortune 500 company. We are looking for highly innovative, passionate, and talented individuals to join rapidly expanding platform.  If you're interested in being a part of developing and commercializing an exciting, revolutionary product to the Medical Surgical market, read on... The IV Workflow Solutions (IVWS) Customer Support Engineer team member is a Franklin Lakes-based position that will be accountable for technical support of IVWS customers during implementation and subscription maintenance.  This is an office based position with the need for availability to travel. A high priority for this position is focusing on technical customer support virtually (Franklin Lakes) and on site customer visits as need.  Additionally, the IVWS Customer Support works collaboratively with the System Interface Specialist(s), Project Managers and Sales Teams to implement and maintain successful IVWS customers.  This position reports into the Director of Sales Development for IVWS. Performance:  1. Ongoing training support for new users and upgrades2. Go Live Assistance3. Communicates updates to IVWS customers on new features and provides      required training4. Receives and processes customer     complaints to gain appropriate resolution- Problem Solve5. Contributes to workflow assessment and software configuration working with the      project manager6. Interface with Vienna and maintain super- user status People:  1. Customer Support Engineer is available to provide highly technical support at     accounts during training and implementation. (virtual and in person)2. Close coordination with Interface Specialist, Project Manager, Sales and      customer.3. Supports the IVWS Training Program and retains a high level of technical       knowledge in all areas. 4.  Works closely with Vienna based technical support to ensure strong base of      knowledge created in the US market Process:  1.  Participates in implementation and execution of a comprehensive project plan      for key US accounts. 2.  Responsible for complaint Management 3.  Collaborates on  multiple project plans at one time

Sr. Manufacturing Engineer

Details: The Sr. Manufacturing Engineer resolves day-to-day production issues that may impede BDB’s ability to ship quality products on time. Must be an adept and experienced problem solver who is able to determine root cause of difficult technical issues. Must be able to implement effective solutions in a timely manner. Issues are typically multi-disciplinary in nature: mechanical, optical, electrical, and fluidic. The ME will strive to continuously improve processes in order to achieve optimal efficiency for manufacturing operations.The M.E. will be a key contributor on the SORP Engineering project team; Major objectives may include: designing processes to improve manufacturing operational efficiency, optimize product design, qualify replacement components, improve product quality, improve customer satisfaction, and reduce manufacturing costsThe M.E. will perform and document field failure investigations, identify root cause, and participate in corrective and preventative action effortsWork is usually independently performed with general instructions as to the objectives expected; receives technical guidance on unusual or complex problems and supervisory approval on proposed plans for projectsPromotes a safe work environment; may provide recommendations on maintaining the safety of the work environment; participates in Environmental Health and Safety programs; addresses corrective actions whenever a hazard is identified; notifies supervisor of all observed hazardous conditions or unsafe work practicesKeeps abreast of the basic requirements for compliance in own area of work and complies with those requirements; participates as required in training on regulatory issues affecting own area of work; brings regulatory compliance questions/issues to the attention of management

Application Analyst III

Details: Job Description:Oversees design, implementation, and maintenance of administrative, financial or clinical applications. Directs requirements definition, process and use documentation, product testing, product trouble shooting, product upgrades, and report development. Coaches customers and IS management on product use and direction. Assists in managing vendor relationships.Qualifications

Performance Engineer*

Details: Performance EngineerThe person working this position will be responsible for work needed to assure that Blackboard Engage’s systems provide sufficient scalability and performance for our customers. This person would benchmark our current system, develop models of our current architecture, identify system bottlenecks and manage architectural changes that would improve system performance. The system performance engineer works with all other members of the team to assure that new product features continue to operate within the required performance bounds, and system testing is set up to validate the system performance. The responsibilities include, but are not limited to:Develop and maintain system capacity modelsResearch customer usage patterns and identify key system performance requirementsBenchmark system performance, evaluating alternate hardware and software architectures.Review all system architecture changes and assess system capacity impacts.EXPERIENCE REQUIREMENTS:Minimum 5 years of experience working with performance modeling of the following technologies:Unix/Linux Operating SystemsJava , including good understanding of JVMs , Garbage collection, JMX, etc.SQL ProgrammingSQL queriesquery optimizations, query plansNetworkweb servers (apache, tomcat)Scripting languages – Perl / PhP / RubyOTHER REQUIREMENTS:Ability to multitaskGood communications skillsSelf-starterIndependent thinker, but good team playerReview code commits for compliance with specifications. MINIMUM EDUCATIONAL REQUIREMENT:Bachelor's Degree in Electrical Engineering, Computer Science, or related field•CB*

Diabetes Sales Representative Indianapolis SE, IN 6767 (1305381)

Details: As the only global provider of commercial solutions, Quintiles understands what it takes to deliver nationally and internationally. Our teams help biopharma get their medicines to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians and patients. A significant part of our business is acting as the biopharma’s sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world. We are excited to announce that at this time we are looking for Internal Medicine Diabetes Sales Representatives to join our team of over 10,000 global field representatives in several regions making over 20 million product details annually for our pharmaceutical and biotech clients.   In this role, you will be supporting Janssen Pharmaceutical Companies of Johnson & Johnson, fully dedicated to serving the needs of health care providers and their patients. Internal Medicine Diabetes Sales Representative  The primary objective of the sales representative is to meet established sales goals by delivering real value to our customers through differentiated products and services. The sales representative will be supported in this initiative with tools and promotional resources designed to have local impact.  The successful representative will demonstrate the ability to target and manage their territory strategically while operating within an assigned budget.  They will also need to be a highly engaged, positive team player and show a high degree of customer focus.

Business Development Engineer (Polyamide Powders) Job

Details: Req Id 681 - Posted 04/08/2013 - Sales - King of Prussia, Pennsylvania, USThis position is responsible for leading commercial business development activities for Specialty Polyamide powders and granules in North America. The major focus is development of polyamide powder markets, particularly Rilsan Fine Powders (RFP) and Orgasol Powders in Laser Sintering, Automotive, and other markets.Key Activities include:Lead the commercial development program for strategic Laser sintering applications for North America.- Become the local expert in Laser Sintering from both a technical and commercial perspective- Help the global market leader to develop a comprehensive business plan understanding the technical and business challenges specific to this market- Implement the business plan including establishing key partnerships with distributors and key customers- Manage and maintain existing and new accounts, including forecasting demand and strategic account managementLead the business development program for RFP growth initiative in specifically identified markets including Automotive and Fluids.- Develop a regional marketing plan, provide strategic directions and implement actions for these applications- Establish and manage new business opportunities for RFP product line- Explore, analyze and prescribe new markets for potential penetration by new technologies (diversification)- Identify, approach and engage Universities, Consulting Consortia and Entrepreneurial free agents for collaborative development- Ensure strategic IP differentiation (application patents as appropriate)- Deliver clear and concise summary presentations during quarterly development meetings and possibly at our portfolio reviews (usually in France)- Ensure global collaboration with other regional BDI and commercial teams- Identify and implement branding strategies as appropriate – in collaboration with the business teams- Create and quantify market pull to drive new R&D- Monitor and benchmark competitive technologiesContribute to developments in Orgasol that could include industrial coatings and transfer paper applications.And lastly, gradually become Arkema’s representative in industry organizations like SWPMTAC (Water Pipe).Knowledge, Skills, and Abilities:- Technical degree – preferably chemistry, chemical engineering, polymer science, materials engineering or equivalent- A minimum of 3-5 years of experience in chemical industry, thermoplastic polymers experience is preferred. Knowledge of Polyamide products and/or processes used in coating is a plus.- Ability to drive commercial success with the balancing of technical requirements with customer/market requirements.- Strong leadership and interpersonal skills- A willingness / desire to travel within the region and possibly internationally- Strong communication skills – both verbal and non-verbalA global chemical company and France's leading chemicals producer, Arkema is building the future of the chemical industry every day. Deploying a responsible, innovation based approach, we produce state-of-the-art specialty chemicals that provide customers with practical solutions to such challenges as climate change, access to drinking water, the future of energy, fossil fuel preservation and the need for lighter materials. With operations in more than 40 countries, 14,000 employees, 80 production facilities and 10 research centers, Arkema generates annual revenue of 8.3 billion and holds leadership positions in all its markets with a portfolio of internationally recognized brands. In North America, Arkema, Inc., a subsidiary of Arkema is headquartered in King of Prussia, PA. Arkema Inc. employs 2,400 people and operates 32 facilities in the US, Canada, Mexico and Brazil.If you have a condition that may prevent you from applying online for a job at Arkema, please call (1-610-205-7000). Note: This number is only for those who have a condition that may prevent them from applying online. This number should not be used for calls related to any other issue or question. Thank you for your cooperation.

Engineering Director (Midstream) (1015-323)

Details: Regency Energy Partners LP (NYSE: RGP) is a growth-oriented, midstream energy partnership engaged in the gathering and processing, contract compression, treating, transportation, fractionation and storage of natural gas and natural gas liquids. Regency focuses on servicing prolific natural gas producing regions in the United States. Regency’s general partner is majority owned by Energy Transfer Equity, L.P. (NYSE: ETE).Essential Functions Position covers a wide range of natural gas pipeline, metering station, dehydration, processing/treating, and compression projects and requires a high degree of initiative and self-motivation. Excellent facility planning, design, analytical, problem solving, decision-making, communications, and project management skills required. Ensures all engineering projects, initiatives, and processes are in conformance with organization's established policies and objectives. Manages Engineers, Project Managers and technical personnel required for successful execution of projects during the planning, construction, installation, commissioning and startup phase Develops and implements plans necessary to insure that technical integrity of the transmission system to meet company engineering/facility needs in a timely manner. Plans for and assures the timely completion of company ROW and construction programs. Provides required technical information and reports to meet company requirements. Knowledge of engineering principles and practices for analysis, development and implementation of gas and liquids transportation, treating, blending, and conditioning projects. Must possess self-motivation and initiative to recognize, analyze and recommend alternative solutions to problems and issues. Requires good verbal and written interpersonal skills to communicate with all levels of clients, peers, and management, both internal and external.

Engineering Director (Midstream) (1014-323)

Details: Regency Energy Partners LP (NYSE: RGP) is a growth-oriented, midstream energy partnership engaged in the gathering and processing, contract compression, treating, transportation, fractionation and storage of natural gas and natural gas liquids. Regency focuses on servicing prolific natural gas producing regions in the United States. Regency’s general partner is majority owned by Energy Transfer Equity, L.P. (NYSE: ETE).Essential Functions Position covers a wide range of natural gas pipeline, metering station, dehydration, processing/treating, and compression projects and requires a high degree of initiative and self-motivation. Excellent facility planning, design, analytical, problem solving, decision-making, communications, and project management skills required. Ensures all engineering projects, initiatives, and processes are in conformance with organization's established policies and objectives. Manages Engineers, Project Managers and technical personnel required for successful execution of projects during the planning, construction, installation, commissioning and startup phase Develops and implements plans necessary to insure that technical integrity of the transmission system to meet company engineering/facility needs in a timely manner. Plans for and assures the timely completion of company ROW and construction programs. Provides required technical information and reports to meet company requirements. Knowledge of engineering principles and practices for analysis, development and implementation of gas and liquids transportation, treating, blending, and conditioning projects. Must possess self-motivation and initiative to recognize, analyze and recommend alternative solutions to problems and issues. Requires good verbal and written interpersonal skills to communicate with all levels of clients, peers, and management, both internal and external.

Sales Consultant (1729)

Details: Drive revenue by selling applications to meet or exceed monthly revenue and sales quota. Adhere to the Cbeyond Sales Activity Model. Attend all required Cbeyond trainings and sales functions. Accurately enter all sales activity into the sales force automation system on a daily basis. Assist (if requested) in settlement of disputed accounts on behalf of Cbeyond. Work with Branch Management Team, Customer Service and Operations to ensure customer satisfaction, as needed. Complete and turn in all required reports and presentations Increase sales funnel by cold calling, tele-marketing, lead groups, chamber meetings, agents, etc. Work with the back office to ensure customer paperwork is complete and clean so the order flow process runs smoothly and the customer is installed in a timely manner. Follow all Cbeyond standards and formats in presentations, proposals, and in professionalism.

Part-Time Leasing Consultant

Details: Are you looking for a career path? As a Part-Time Leasing Consultant with ConAm you will be placed on the fast track to a career in property management. You will be there to help future residents find a place to call home, literally! You will have the opportunity to: tour prospective residents on the property, lease apartments, complete lease packages and related paperwork, assist with marketing efforts, maintain resident records, and assist residents with any issues they may have. If you are a multi-tasking, customer service driven individual and are eager to learn about a dynamic industry then this is your position! Our Leasing Consultants are tomorrow’s Community Managers. If this sounds like a good career move for you, submit your resume today.  We are currently looking for a Part-Time Leasing Consultant for a 210 unit community in Longmont, CO.

Sales Consultant (1645)

Details: Cbeyond delivers integrated packages of communications and IT services to over 61,000 small businesses throughout the United States. We lead the industry in customer retention and we've built a reputation as one of the fastest-growing providers in the nation. Drive revenue by selling applications to meet or exceed monthly revenue and sales quota. Adhere to the Cbeyond Sales Activity Model. Attend all required Cbeyond trainings and sales functions. Accurately enter all sales activity into the sales force automation system on a daily basis. Assist (if requested) in settlement of disputed accounts on behalf of Cbeyond. Work with Branch Management Team, Customer Service and Operations to ensure customer satisfaction, as needed. Complete and turn in all required reports and presentations Increase sales funnel by cold calling, tele-marketing, lead groups, chamber meetings, agents, etc. Work with the back office to ensure customer paperwork is complete and clean so the order flow process runs smoothly and the customer is installed in a timely manner. Follow all Cbeyond standards and formats in presentations, proposals, and in professionalism.

Distribution Clerk

Details: Job Responsibilities: -Works safely and complies with company safety standards-Provides administrative support for Depot Manager-Maintains FDA/Distribution files-Processes incoming and outgoing mail and faxes-Greets and directs visitors, handles phone coverage-Processes daily paperwork and reports as required-Daily driver shifts confirmations for multiple depot locations-Prepares monthly reports and submits to appropriate departments-Completes special projects as assigned-Maintains office equipment and supplies-Sets up drug tests and pre-employment physicals-Assists Manager in meeting Health, Safety, and Environmental Requirements-Report any issue that impacts safety, environment, regulatory compliance or customer satisfaction to the Depot Manager (or designee)-Follow without exception Air Liquide's standard operating procedures-Operate in a safe manner and in accordance with Air Liquide's safety policies and procedures-Maintain compliance with FDA, DOT, OSHA, EPA and any other regulatory agency-Attend monthly safety meetings-Uses Air Liquide required PPE-Ensures confidentiality and uses discretion in work-related matters-Maintains a high degree of professionalism in all activities-Adheres to the Company's Code of Conduct and Statement of Ethics-Knowledge of organizational structure-Complete all training requirements identified in SmartTrainGeneral

Delivery Driver Job

Details: Job Id: 175700Nearest Major Market: KS - All Locations Job Description NAPA Auto Parts is seeking a skilled, enthusiastic and hard working Delivery Driver to join our growing team of auto parts professionals. As a  Delivery Driver  your primarily focus is on getting the right parts to the right people at the right time, and engaging with customers as the face of NAPA throughout the day. Other responsibilities for the Delivery Driver will include: - Building long-term relationships with the customers you deliver to - Driving throughout the metropolitan area using maps and directions - Utilizing both manual and automatic transmission vehicles - Handling cash charge transactions correctly and core/part returns appropriately - Maintaining a distribution log or tracking system to record all deliveries/pickups made - Lifting merchandise up to 60 lbs for deliveries - Inspecting, protecting and maintaining company assets, merchandise, vehicles, building and people Qualifications The ideal NAPA Delivery Driver will have a passion for delivering customer care on an everyday basis, and must also have excellent driving aptitude for both manual and automatic vehicles. Other requirements for the Delivery Driver include: - Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary - Stamina to stand and walk for entire work shift - Strength to lift 60 lbs of merchandise - Clear speaking and attentive listening skills - Motivated to train and learn - Flexibility in schedule including evenings, weekends and holidays - Valid drivers license with: - No DWI convictions within the past four years - No more than one moving violation AND/OR fault accident in the last three years - Minimum 18 years of age - Pre-Employment drug screen and background check

Delivery Driver (Part Time) West Valley Job

Details: Job Id: 175706Nearest Major Market: UT - Salt Lake City Job Description NAPA Auto Parts is seeking a skilled, enthusiastic and hard working Delivery Driver to join our growing team of auto parts professionals. As a  Delivery Driver  your primarily focus is on getting the right parts to the right people at the right time, and engaging with customers as the face of NAPA throughout the day. Other responsibilities for the Delivery Driver will include: - Building long-term relationships with the customers you deliver to - Driving throughout the metropolitan area using maps and directions - Utilizing both manual and automatic transmission vehicles - Handling cash charge transactions correctly and core/part returns appropriately - Maintaining a distribution log or tracking system to record all deliveries/pickups made - Lifting merchandise up to 60 lbs for deliveries - Inspecting, protecting and maintaining company assets, merchandise, vehicles, building and people Qualifications The ideal NAPA Delivery Driver will have a passion for delivering customer care on an everyday basis, and must also have excellent driving aptitude for both manual and automatic vehicles. Other requirements for the Delivery Driver include: - Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary - Stamina to stand and walk for entire work shift - Strength to lift 60 lbs of merchandise - Clear speaking and attentive listening skills - Motivated to train and learn - Flexibility in schedule including evenings, weekends and holidays - Valid drivers license with: - No DWI convictions within the past four years - No more than one moving violation AND/OR fault accident in the last three years - Minimum 18 years of age - Pre-Employment drug screen and background check HOURS:  2:00 P.M. - 6:00 P.M. MONDAY - FRIDAY - FLEXIBLE WEEKENDS

Delivery Driver (Part Time)-Middletown location Job

Details: Job Id: 175708Nearest Major Market: KY - Louisville Job Description NAPA Auto Parts is seeking a skilled, enthusiastic and hard working Delivery Driver to join our growing team of auto parts professionals. As a  Delivery Driver  your primarily focus is on getting the right parts to the right people at the right time, and engaging with customers as the face of NAPA throughout the day. Other responsibilities for the Delivery Driver will include: - Building long-term relationships with the customers you deliver to - Driving throughout the metropolitan area using maps and directions - Utilizing both manual and automatic transmission vehicles - Handling cash charge transactions correctly and core/part returns appropriately - Maintaining a distribution log or tracking system to record all deliveries/pickups made - Lifting merchandise up to 60 lbs for deliveries - Inspecting, protecting and maintaining company assets, merchandise, vehicles, building and people Qualifications The ideal NAPA Delivery Driver will have a passion for delivering customer care on an everyday basis, and must also have excellent driving aptitude for both manual and automatic vehicles. Other requirements for the Delivery Driver include: - Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary - Stamina to stand and walk for entire work shift - Strength to lift 60 lbs of merchandise - Clear speaking and attentive listening skills - Motivated to train and learn - Flexibility in schedule including evenings, weekends and holidays - Valid drivers license with: - No DWI convictions within the past four years - No more than one moving violation AND/OR fault accident in the last three years - Minimum 18 years of age - Pre-Employment drug screen and background check HOURS:  2:00 P.M. - 6:00 P.M. MONDAY - FRIDAY - FLEXIBLE WEEKENDS

PT Delivery Driver Job

Details: Job Id: 175701Nearest Major Market: IL - Chicago Job Description NAPA Auto Parts is seeking a skilled, enthusiastic and hard working Delivery Driver to join our growing team of auto parts professionals. As a  Delivery Driver  your primarily focus is on getting the right parts to the right people at the right time, and engaging with customers as the face of NAPA throughout the day. Other responsibilities for the Delivery Driver will include: - Building long-term relationships with the customers you deliver to - Driving throughout the metropolitan area using maps and directions - Utilizing both manual and automatic transmission vehicles - Handling cash charge transactions correctly and core/part returns appropriately - Maintaining a distribution log or tracking system to record all deliveries/pickups made - Lifting merchandise up to 60 lbs for deliveries - Inspecting, protecting and maintaining company assets, merchandise, vehicles, building and people Qualifications The ideal NAPA Delivery Driver will have a passion for delivering customer care on an everyday basis, and must also have excellent driving aptitude for both manual and automatic vehicles. Other requirements for the Delivery Driver include: - Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary - Stamina to stand and walk for entire work shift - Strength to lift 60 lbs of merchandise - Clear speaking and attentive listening skills - Motivated to train and learn - Flexibility in schedule including evenings, weekends and holidays - Valid drivers license with: - No DWI convictions within the past four years - No more than one moving violation AND/OR fault accident in the last three years - Minimum 18 years of age - Pre-Employment drug screen and background check HOURS:  2:00 P.M. - 6:00 P.M. MONDAY - FRIDAY - FLEXIBLE WEEKENDS

Export Supervisor

Details: SUMMARYPrimary duty is the effective supervision of the daily operations of the Export Operations at UTi Freight Forwarding in Houston, TX. This requires the exercise of discretion and independent judgment with respect to matters of company policy, regulatory compliance, and customer SOP's. Assist the Operations Manager with management reports and KPI improvements to ensure excellent customer service and maximum employee productivity. Provide and ensure proactive customer service for all internal and external customers. Perform all duties correctly, cost-efficiently, and within Company standards.ROLE AND RESPONSIBILITIES- Work with the Operations Manager continually improve all Branch operations with focus on productivity and accuracy improving cost reduction initiatives and service enhancements.- Ensure the smooth and correct implementation of all new clients focusing on operational execution.- Assist the Operations Manager with the preparation of periodic performance reviews with all vendors, including trucking carriers and airlines to ensure optimal service levels to our clients.- Assist in staff development through daily desk level oversight and hands-on training efforts.- Adhere to all company policies, procedures, and guidelines, such as Code of Conduct, assigned work schedules, and attendance requirements.- Effectively deal with any issues that arise within scope of responsibility.- Identify and communicate to Hub Manager any unresolved issues or risks before they materially impact UTi.- Work closely with all regulatory agencies including, but not limited to TSA, CBP, FAA, FMC, and BIS.- Assist the Operations Manager with preparation and timely completion of all operational KPI's, including productivity, timely billing and number of controllable/uncontrollable errors.- Supervise and direct the desk level, day to day operations of the Air and Ocean Export operations..- Supervise and direct the all warehouse operations.- Assume management of the Branch operations in the absence of the Hub Manager.- Ensure that all CEC guidelines are met with respect to CSOPs and instructions.- Perform other duties as assigned.