Volkswagen Service Technician
Details: Volkswagen Auto Service Technician Purpose: The Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. S/he also will oversee the work of any apprentice technician assigned to him/her.Volkswagen Auto Service Technician Duties and Responsibilities: Receive repair orders from dispatcher and take to stall area. Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. Diagnose cause of any malfunction and perform repair. Communicate with parts department to obtain needed parts. Save and tag parts if the job is under warranty or if requested by the customer. Examine the vehicle to determine if additional safety or service work is required. Road-test vehicles when required or refer to the test technician, keeping in mind that the customer vehicle should not be used for personal errands. Supervise work of any apprentice technicians as assigned. Keep abreast of factory technical bulletins. Ensure that customers' cars are kept clean. Keep shop area neat, clean, and be able to account for all dealership-owned tools at all times. Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes.VW SERVICE TECHNICIAN / AUDI TECH / AUTOMOTIVE MASTER MECHANIC
Collector Corporate Accounts - Bilingual Spanish
Details: Job is located in Houston, TX.Job Title: Collector - Corporate Accounts (Bilingual Spanish)Location: Houston, TXJob Code: Harris CapRock Communications is the world’s most trusted provider of fully managed, end-to-end communication solutions for operations in remote and harsh environments. With businesses operating in the oil and gas, maritime and government services, Harris CapRock delivers a wide variety of real-time satellite based communication services around the globe. Harris CapRock is part of Harris Corporation an international communications and information technology company with approximately $6 billion of annual revenue and about 17,000 employees worldwide.Job Description:The Collector will be a key member of a team that is responsible for working with Sales and operation teams to drive significant improvements of Days Sales Outstanding metrics. Responsibilities include follow-up with key customers for payment, helping to identify and resolve disputed invoices, perform analysis of customer accounts, updating collection systems with a record of collection activities, and coordinating response across multiple functional departments to improve cash flow. The candidate must have the ability to multi-task in a deadline-driven environment working with both internal and external customers globally. Responsibilities Complete daily follow up and review of assigned accounts Prepare for and participate in required aging review meetings Read and understand contracts and quotes to facilitate resolution of customer inquiries Document all activities in Collections module and make effective use of follow up/review functionality Perform complex customer account reconciliations related to billing disputes Monitor portfolio for changes in payment behavior and for current news items to assess credit quality issues Special projects as requested
Billing Manager
Details: Our client is looking for an Interim Billing Manager--please see details below. Only qualified candidate will be considered. Please email resume directly to for immediate consideration--and hourly/salary requirements.Minimum Requirements: Detail orientedWants someone focused on accuracy and quality work rather than speed with credits/rebillsProcess average of 6,000 invoices per month, lots of exceptions. Experienced with a large, manufacturing environment for volume and understanding of billing terminology. (i.e. consignments, returns, freight charges/terms, etc)Previous, strong ERP system experience. JOB DETAILS: This contract role will be the duties of a Billing Lead however; our client wants this person to be promotable to the Billing Manager role within 12 months. The Billing Manager will have2 direct reports. (billing lead and specialist) Monitor the department’s work to ensure accurate and timely processing of invoices. Ensure that the billing department is adhering to all internal policies and procedures as well as company policies in the preparation of invoices. Provide direct supervision of Billing Representative and Specialist to resolve or escalate any open issues as needed. Review the work of billing personnel on more complex transactions and provide feedback as needed. Review and approve credit requests entered as a result of a billing administrative error. Review all credit requests to make sure that they adhere to the company’s policies and procedures for requesting credit/debit memos. Review reports that lists problem and/or non-invoiced orders and work with the billing representatives and plant personnel to ensure revenues are properly stated at month end. Handle all aspects of the Buy-In Process including Purchase Order Receipts, inventory management, and Account reconciliation.
Accounting
Details: ACCOUNTING Accounting Assistant ..... $45K Full Charge Bookkeeper / Accountant needed to assist Controller. Responsibilities include A/P, A/R, general ledger, bank reconciliations & general accounting duties.Prefer accounting degree & at least 3 years accounting experience. Full Charge Bookkeeper ..... $35K East end office has need for professional with full charge bookkeeping knowledge & strong computer experience. Must be flexible & have ability to work in fast paced office.
Customer Service Manager
Details:
SUMMARY
The Customer Service Manager will be responsible for managing customer satisfaction through the leadership and management of the Charming Charlie Customer Service Department, which serves as the voice-of-the-brand to all customers interacting with the company outside of the store environment. This is an evolving organizational role focused on delivering an excellent experience to customers in a timely and efficient matter by handling and resolving all customer service-related activities and inquiries from any and all aspects of interaction with the Charming Charlie brand. The Customer Service Manager will be responsible for scaling the Customer Service team from a team of two supporting 200+ stores to a team of several supporting 300+ stores and an eCommerce business.
DUTIES AND RESPONSIBILITIES
- Participate in, guide and implement the development of the Charming Charlie Customer Service strategy
- Manage and lead the Customer Service team of Specialists and Representatives providing support on processes, systems, career counseling and problem escalation
- Employ independent thinking and decision-making in day-to-day Customer Service issues to directly resolve customer issues or review and escalate issues as necessary
- Identify needed refinements to Customer Service team, call center structure, policies and procedures and recommend future initiatives to Customer Experience Director, leading projects to continue improvement of the design, processes and policies of the department and increase its proactivity
- Work with cross-functional groups, particularly eCommerce, Quality, Marketing, Store Operations/Field leadership, Sales Audit and Loss Prevention, to ensure processes and communication are flawless
- Work with eCommerce team to ensure excellent integration with the launch of eCommerce call center in Fall 2013 through process/procedural development, training and escalation management
- Develop and facilitate Customer Service cross-training to ensure Specialists/Representatives, Charmers and key cross-functional partners are knowledgeable on all policies and procedures
- Develop and lead implementation of the Customer Service metrics within the team to include both internal call center and external eCommerce call center metrics and integrated reporting
- Maintain or improve standardized process for tracking customer issues and work with Information Technology and business teams to ensure effective and timely issue tracking and reporting
Management Trainee - Greensboro, NC
Details: Regardless of college major or professional experience, nearly 100% of our full-time employees start out in our Management Training Program. This allows everyone to learn our business from the ground up and understand how they play a significant role in seeing it succeed.
Once you've completed your initial orientation and training, you'll be assigned to a branch office in your home area and the hands-on training begins. You'll learn valuable business skills from capable mentors who were once in your shoes. Nearly 100% of all our managers and corporate executives started out as Management Trainees.
During your first year, you will actively participate in everything from sales and marketing and customer service to operations and finance. As you progress, you will be tested and evaluated to determine your proficiency in these areas. Successful completion of these tests and evaluations will result in rewards, pay increases and the opportunity for continued promotions.
As you progress, increasingly more opportunities will become available to you. You can choose, as most people do, to continue your rewarding ascent within our Rental Operations managerial track or you can explore one of many other exciting options including Fleet Management, Human Resources, Car Sales, Accounting, Marketing and more.
As a Management Trainee, you are empowered to make business decisions that greatly affect your career as well as the bottom line. You'll gain responsibility for developing new business and maintaining current relationships. You'll be responsible for understanding cost control, reading your branch's P&L statement and understanding what it takes to run a profitable business. You will also learn how to deliver superior customer service. We will teach you how to effectively communicate, influence and interact with all types of customers, vendors and co-workers. You'll learn proper sales techniques to problem solving and conflict management. Those skills will provide you with the opportunity to market to local business partners and build solid, long-lasting relationships with key business decision-makers. In your development to become a successful manager at Enterprise, you'll learn how to mentor, train, develop, manage and promote a staff of your own.
- Bachelors Degree required.
- In lieu of a Bachelors degree, we will consider military experience with the status E4 or higher
- A minimum of 6 months of experience in sales, customer service, management/supervisory experience in a sales or service industry or military leadership.
- Will consider leadership experience in either organizations/clubs, volunteer work/community service in lieu of work experience.
- Will consider experience as a college or professional athlete in lieu of work experience.
- Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents in the past 3 years.
- No drug or alcohol related conviction on driving record (DUI/DWI) in the past 3 years.
- Must be at least 18 years old.
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Must desire an entry level position in direct sales.
- Be able to accept a full time position working 48+ hours per week.
- Willing to accept entry level pay for the Management Trainee position.
Medical Front Desk Receptionist
Details:
SUMMARY: Coordinates front end flow for Radiation Oncology office. Schedule office appointments and troubleshoot difficult issues. Provides oversight of all office activity and daily office functions. Acts as liaison between staff providers, therapists, and patients. Works on various insurance problems, helps manage phones, assesses needs of staff and providers and determines methods to meet those needs. Ensures operations run smoothly and cost effectively by maximizing revenues and controlling expenses. Uses independent judgment and discretion in decision making. RESPONSIBILITY:
- Management of phones to include answering, appointment scheduling, proper routing of calls and screening of patient requests
- Coordinates with technical coordinator all matter regarding patient scheduling. Reviews schedule in advance to avoid conflicts
- Confirms that all charts are ready and have appropriate paperwork
- Charge entry
- Prior Authorizations / Referrals
- Shares responsibility for front office teamwork with financial coordinator
- Addresses patient complaints in a timely and effective manner; utilizing input from the Technical Coordinator, providers and other staff as deemed necessary
- Maintains a working knowledge of all aspects of the office; including billing, bills, supplies, charting, workers compensations / no fault, corporate compliance issues and safety issues
- Anticipated all daily needs of the office
- Keeps in constant communication with Technical Coordinator or Oncology Director regarding all matters
- Performs other duties as needed to ensure the office operations run efficiently.
- Guest Relations: Demonstrates regard for the dignity and respect of all patients, family members, visitors, and hospital
- Promotes and contributes positively to intra-departmental and inter-departmental relationships
- Maintains the confidentiality of employees and departmental information with no infractions.
- Adheres to departmental dress codes as observed by manager and wears picture identification badge, 100% of the time.
- Functions as a role model; demonstrates competency in judgment, leadership skills, and appropriate knowledge base.
- Promotes a positive and pleasant atmosphere.
- Demonstrates professional demeanor in appearance, interactions, attitude and conduct.
- Maintains patient confidentiality and complies with HIPAA regulations and Patient Bill of Rights
CASHIER
Details: When is a job more than “just a job?”•When you know that you are making a difference in the lives of those around you•When you go to work every day looking forward to the day ahead of you•When the decisions you make on the job really matter to those whom you serve Cashier Whether your goal is to begin a fantastic full-time career or have a great part-time job, your talents will be valued and respected at Murphy USA. To be successful as a cashier, you need energy, an excellent work ethic, a great attitude and a smile. You will be the face of our company and deliver the legendary customer service that Murphy USA and our associates are known for providing. Your responsibilities will include:•Providing a prompt, efficient, and courteous customer experience•Responding and resolving customer’s requests and concerns•Assisting customers with purchases and fuel transactions•Operating cash register•Restocking merchandise•Performing job related duties as assignedA job is more than just a job when it’s a career at Murphy USA. Murphy understands that a career is about much more than a paycheck and benefits. That’s why we do our best to provide the most supportive and enjoyable atmosphere possible for our employees. Here are just a few reasons why Murphy USA is a great career choice:Enjoy your work!Murphy USA offers a fast paced environment where bright, talented individuals who are willing to work hard are valued and can make a difference. Flexible Schedule!Murphy USA can help you schedule your work around your busy life. Advancement Opportunities!Murphy USA operates over 1,000 locations in over 20 states and is adding new locations every year. The growth provides career advancement opportunities for top performing team members. Earn your degree!All employees who average 20 hours or more per week are eligible for educational assistance offered by Murphy USA.
Mechanical Engineer I
Details:
Business Segment
Healthcare Systems
About Us
The CT Detector team offers a stimulating, fast-paced environment as a key part of the overall global GE Healthcare teams. There is ample opportunity for the motivated Mechanical Engineer to learn, grow, have real ownership, and succeed in helping deliver leading technology for CT diagnostic imaging needs. Our passion is for our customers - the patients and families we can help by our products.
GE Healthcare provides transformational medical technologies that are helping a new age of patient care. GE Healthcare’s expertise in medical imagine and information technologies, medical diagnostics, patient monitoring and life support systems, disease research, drug discovery, and biopharmaceutical manufacturing technologies is helping physicians detect disease earlier and to tailor personalized treatments for patients.
GE Healthcare offers a broad range of products and services that are improving productivity in health and enhancing patient care by enabling healthcare providers to better diagnose and treat cancer, heart disease, neurological diseases, and other conditions. Headquartered in the United Kingdom, GE Healthcare is a $15 billion unit of General Electric Company (NYSE: GE). Worldwide, GE Healthcare employs more than 43,000 people committed to serving healthcare professionals and their patients in more than 100 countries.
GE is an equal opportunity employer.
Role Summary/Purpose
GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation.
This position provides mechanical engineering design leadership for the CT Detector team. The Mechanical Engineer will be part of a new product development team that is delivering the Detector subsystem for the next generation premium segment CT scanner. This is a unique opportunity to have significant ownership in completing the design, supporting its manufacturing launch, and developing on-going reliability improvements & cost reductions through innovative design improvements.
Essential Responsibilities
This Mechanical Engineer will be part of small, cross-functional hardware team that is responsible for mechanical integrity and micron-level tolerances while satisfying requirements for imaging physics and electronic packaging. As such, the candidate Mechanical Engineer must have a solid foundation on mechanical engineering principles and a strong desire to learn how to satisfy multi-disciplinary problems with challenging constraints and unique materials.
• Developing and improve innovative designs for mechanical structure and electro-mechanical packaging to meet all requirements for performance, reliability, cost and manufacturability
• Ownership for detector mechanical parts & assemblies, and their management throughout the product lifecycle (design, drawing ownership, V&V, release, improvements & cost reduction)
• Perform mechanical analyses such as tolerances, stress calculations, bolted joints
• Perform physical testing to verify mechanical, thermal, and imaging physics requirements
• Explore design options; utilize CAD & engineering tools to evaluate designs and develop concepts
• Leading quality engineering projects that provide imaginative solutions to engineering and customer issues
• Developing and maintaining mechanical subsystem quality and engineering project funnel
• Influencing cross-functional teams to implement quality actions
• Delivering improvements to customer focused metrics
• Providing guidance and requirements to new product development teams in order to improve quality of new releases
• Validating product sub-system reliability performance
• Conducting analysis of installed base and new product reliability using FMEA, Weibull Analysis and DFR tools
Qualifications/Requirements
- BS in Mechanical Engineering or equivalent (defined as 7 years relative engineering experience)- 3+ years experience in mechanical design, product sustaining or project engineering- Solid mechanical engineering foundation in strength of material and material selection- Must be legally authorized to work in the United States full-time- Must be willing to work in our Waukesha, WI facility full-time- Must be willing to submit to a drug test, and background check – to include verification of previous employment, criminal history and educational background- Must submit application for employment through gecareers.com (or COS if internal) to be considered- Must be 18 years of age or older
Desired Characteristics
1. MS in Mechanical Engineering2. Demonstrated engineering rigor in product lifecycle management; experience with design verification, test plans, engineering drawings & specifications, and change control3. Demonstrated program/project planning capability4. Demonstrated project leadership and influencing skills5. Strong interpersonal and communication skills 6. Design for reliability experience 7. Design for manufacturing experience8. Proven ownership of design specifications including working knowledge of GD&T9. Familiarity with design trade-offs including consideration of manufacturing processes & material selection10. Hands-on experience with data acquisition or measurements class11. CAD experience, especially with Pro/E (Creo) & Windchill12. Experience with, or exposure to, mechanical engineering for electronics packaging13. 6-sigma certification14. Previous GE experienceGE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation.
Sr Account Consultant
Details: Job Summary In the role, the Sr. Account Consultant provides information, analyses, and consulting to BCBS Plan and Prime senior management. The Sr. Account Consultant supports senior management and Client Engagement teams in communications, client-facing initiatives, including a focus on managing projects that flow through the SOM or other prioritization avenues. This role must establish and maintain relationships with designated client counterparts in the pharmacy department and other key client functions as determined by the Sr. Director/Director. Responsibilities * Perform business analysis work (integrated Blue + Prime processes, market impact analysis, and financial value analysis) for client-facing needs. * Build business case for all client-facing initiatives, working with internal roles to create input to the business cases. * Support Sr. Director/Director and other key leaders in communication with clients. * Manages more complex projects on behalf of Prime and our Blue partners. * Partner with internal Prime teams and clients to identify scope, budget, timeline and risks. Obtain commitment from internal Prime leaders and their teams on delivery dates. * Coordinate reporting requests from external clients. * Consult and support efforts of the Prime functional teams to deliver products and services, and maximize process improvement. * Identify and participate in up-sell opportunities of new products and services, the adaptation of products and services for the market sector. * Accountable for supporting, implementation and management of Prime's client engagement, enterprise-wide, and plan-level initiatives and projects * Accountable for coordination of the implementation and set-up of new accounts or the addition of ancillary lines. * Structures the reporting and required analysis to measure client and market sector outcomes. Organizes the delivery of the information, provides strategic consultation to the client, and makes recommendations to improve market and client performance. * Routinely enhance job and industry knowledge by completing appropriate continuing education programs, reading professional publications and maintaining personal and in industry-related networks. * Other duties as assigned. Minimum Qualifications * Bachelor's Degree or equivalent work experience in healthcare. * Five to seven years of Client Service experience in healthcare or insurance. * One to two years of project management experience. Preferred Qualifications * Well developed organization, analytical, interpretative and time management skills, demonstrated oral and written communication skills. * Key Traits: * Customer Focus * Build Collaboration * Business Acumen * Plan/Organize
Retail Wireless Sales Consultant - MA
Details: GOMOBLLooking for a rewarding sales opportunity? Like to be rewarded for your efforts? How about an uncapped earning potential? GoMobl has it all. We are offering retail sales professionals an exciting opportunity to become a valued member of our successful sales force and growth with one of the leading providers of wireless products, services and accessories in the US market. As a Verizon Wireless Premium Retailer, we offer a competitive compensation package that includes base pay plus unlimited commission potential, excellent advancement opportunities, Health, Dental, Vision, and Aflac benefits, Flex-Time off, Product Discounts, Top-notch Training, and a fun, success-driven work environment for Full-time and Part-time shifts. We pride ourselves on offering superior customer service, as well as having the best locations throughout the state. If you have the drive; we have the tools to further your career. If you're looking for a competitive workplace where an unlimited earnings potential exists, look no further! Position Overview: The Retail Wireless Sales Consultant is responsible for the providing excellent customer service and selling GoMobl products to patrons. This position reports to Store Manager. Core Duties and Responsibilities • Responsible for selling products and services to new and existing customers. • Responsible for maintaining current sales metrics. • Responsible for adhering to all sales processes and procedures as established by region and by Corporate. • Responsible for executing promotions and meeting or exceeding established sales goals as established within District. • Responsible for handling customer service issues. • Responsible for monitoring store merchandise to maintain optimum inventory level. • Responsible for maintaining store standards and appearance as established by Store Manager (SM) and District Manager (DM). • Responsible for providing data as requested by SM/DM and completing weekly reports as required. • Flexible to work stores within District and outside of District as needed. • Responsible for adherence to all Company policies and procedures. • Responsible for cold calling and supporting sales cross-promotions. • Must be able to work independently in a retail storefront. • Other miscellaneous duties as assigned by the SM and DM. Only those with a strong desire to succeed and make money need apply. Most of our sales management team has been promoted from within, so those wanting to further their careers have the environment to succeed at GoMobl.NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization
Collector 2 - Bilingual Spanish
Details: Our competitive advantage: People. It all begins with outstanding talent.Our vision: Helping our customers succeed financially.Our product: Service for over 160 years.Our culture: Wow!In Wells Fargo's Consumer Lending Group (CLG), we've built our team of top professionals by rewarding their accomplishments and ensuring they have what s needed to succeed.The CLG team includes our home mortgage, home equity, consumer credit card, personal loans and lines, direct auto, dealer services and commercial auto, retail services and education financial services businesses.Our Consumer Credit Solutions (CCS) Collections and Servicing Team works with past-due customers to offer solutions for bringing credit card, student loan, personal line and loan, direct auto, retail services and deposit accounts up-to-date. The group also provides customer service for student loan and retail services accounts and works with customers to resolve disputed charges on credit card accounts.As a BILINGUAL English/Spanish Collector 2 you will:• ONE PRIOR YEAR WORK EXPERIENCE IN A COLLECTIONS CALL CENTER.• Work in an environment that is professional, fun, and energized with a casual dress code.• Field inbound and make outbound calls utilizing an auto-dialer system as well as work accounts manually.• Act as the point of contact for the customer to help determine the reason for their account being past due and evaluate the customer's financial situation.• Ask for payment in order to bring their accounts current or negotiate account resolution and terms of repayment.• Have structured work days with all your calls monitored for quality and accuracy.• Complete other duties as assigned.Training is provided! In our four week paid training program, you will gain an understanding of the company products and services, policies, procedures, computer systems and how to apply this knowledge when communicating with customers who are overdrawn.Schedules include a 15% shift premium pay for the evening hours worked, a Bilingual Differential of 5% and a generous monthly incentive opportunity!
Collector 3 Bilingual - Spanish
Details: Our competitive advantage: People. It all begins with outstanding talent.Our vision: Helping our customers succeed financially.Our product: Service for over 160 years.Our culture: Wow!In Wells Fargo's Consumer Lending Group (CLG), we've built our team of top professionals by rewarding their accomplishments and ensuring they have what s needed to succeed.The CLG team includes our home mortgage, home equity, consumer credit card, personal loans and lines, direct auto, dealer services and commercial auto, retail services and education financial services businesses.Our Consumer Credit Solutions (CCS) Collections and Servicing Team works with past-due customers to offer solutions for bringing credit card, student loan, personal line and loan, direct auto, retail services and deposit accounts up-to-date. The group also provides customer service for student loan and retail services accounts and works with customers to resolve disputed charges on credit card accounts.As a BILINGUAL English/Spanish Collector 3 you will:• MUST HAVE TWO YEARS PRIOR WORK EXPERIENCE IN COLLECTIONS CALL CENTER.• Work in an environment that is professional, fun, and energized with a casual dress code.• Field inbound and make outbound calls utilizing an auto-dialer system as well as work accounts manually.• Act as the point of contact for the customer to help determine the reason for their account being past due and evaluate the customer's financial situation.• Ask for payment in order to bring their accounts current or negotiate account resolution and terms of repayment.• Have structured work days with all your calls monitored for quality and accuracy.• Complete other duties as assigned.Training is provided! In our four week paid training program, you will gain an understanding of the company products and services, policies, procedures, computer systems and how to apply this knowledge when communicating with customers who are overdrawn.Schedules include a 15% shift premium pay for the evening hours worked, a Bilingual Differential of 5% and a generous monthly incentive opportunity!
Ms Bus Sales Consultant 1
Details: Wells Fargo Merchant Services specializes in providing solutions such as credit card, debit card, check guarantee, e-commerce and gift cards to businesses of all sizes. WFMS is nationally recognized for its ingenuity and reputation as a leader in the electronics payments industry.Wells Fargo Merchant Services is searching for highly motivated outside sales consultants. Come work with a leader in the Electronic Payment Solutions industry. This is an excellent opportunity for qualified candidates to continue a successful sales career.This is an outside sales position. You will be selling non-cash payment (credit, debit, check and gift card) processing solutions to businesses with varying financial needs.Duties will include retail bank partnering and self-sourcing of new merchant sales opportunities in additional to internal networking with other Wells Fargo business units.This position requires a high degree of integrity, professionalism, excellent communication and time management skills as well as the acumen to plan and achieve aggressive financial goals.You will be responsible for analyzing financial statements, developing proposals in our proprietary software application and delivering formal presentations to prospective merchants.All sales activities will be entered into our lead-tracking software.Total expected annual compensation (Salary + Commissions) at achieved goal targets is in the $80k plus range although the commission is uncapped.Expense reimbursement includes cell phone, mileage and certain incidental privileges.There are additional benefits to working at Wells Fargo such as Medical, Dental, Vision and 401k to name a few.This position includes on-going sales and sales development training support.You will be responsible for adhering to all Wells Fargo Bank and Wells Fargo Merchant Services programs and policies.
Teller
Details: Our vision is to satisfy all our customers' financial needs, help them succeed financially, be known as one of America's great companies and the number-one financial services provider in each of our markets. Come Join Us.Tellers are the face of our company and represent Wells Fargo in the community. A Teller position with our team offers an opportunity to be part of one of America s greatest companies. You ll have exposure to a variety of responsibilities, people and experiences in a professional work environment that s part of the fun!Our Expectation of our Tellers:Tellers introduce customers to new products and services, and generate leads for other members of the sales team to close. Every teller has her/his own scorecard with goals. Our best tellers constantly go the extra mile to greet customers, make them feel welcome and also engage customers to learn about their financial needs. An excellent teller processes between 20-25 customer transactions each hour with no mistakes through patience, attention to detail, and the ability to follow procedures.Every teller is responsible for maintaining and balancing a cash drawer. Under direct supervision, processes customer transactions within established guidelines. Identifies and makes sales referrals, recommends alternate channels, cross-sells bank services and products for Wells Fargo partners, provides excellent customer service. Duties may include safe deposit, merchant/vault, ATM processing, bonds and coupons, foreign currency and night drop.At Wells Fargo, we have an outstanding diverse team. We want people who pitch in and help others without being asked and want team members who are committed to the success of the team. Tellers will develop and improve their skills through training programs and regular feedback discussions with supervisors, which will help further their professional experience and improve their chances for even greater roles in the future. A teller position is the start of something really big. With an organization the size of Wells Fargo, there is no limit to what a truly motivated person can become with a little dedication and time. Wells Fargo believes in developing people!Possible call nights may be required.
Collector 1 Bilingual Spanish
Details: Our competitive advantage: People. It all begins with outstanding talent.Our vision: Helping our customers succeed financially.Our product: Service for over 160 years.Our culture: Wow!In Wells Fargo's Consumer Lending Group (CLG), we've built our team of top professionals by rewarding their accomplishments and ensuring they have what s needed to succeed.The CLG team includes our home mortgage, home equity, consumer credit card, personal loans and lines, direct auto, dealer services and commercial auto, retail services and education financial services businesses.Our Consumer Credit Solutions (CCS) Collections and Servicing Team works with past-due customers to offer solutions for bringing credit card, student loan, personal line and loan, direct auto, retail services and deposit accounts up-to-date. The group also provides customer service for student loan and retail services accounts and works with customers to resolve disputed charges on credit card accounts.As a BILINGUAL ENGLISH/SPANISH COLLECTOR 1 you will:• Work in an environment that is professional, fun, and energized with a casual dress code.• Field inbound and make outbound calls utilizing an auto-dialer system as well as work accounts manually.• Act as the point of contact for the customer to help determine the reason for their account being past due and evaluate the customer's financial situation.• Ask for payment in order to bring their accounts current or negotiate account resolution and terms of repayment.• Have structured work days with all your calls monitored for quality and accuracy.• Complete other duties as assigned.Training is provided! In our four week paid training program, you will gain an understanding of the company products and services, policies, procedures, computer systems and how to apply this knowledge when communicating with customers who are overdrawn.Schedules include a 15% shift premium pay for the evening hours worked, a Bilingual Differential of 5% and a generous monthly incentive opportunity!