Macy's Acadiana, Lafayette, LA: Retail Support - Receiving Team L
Details: Overview:Although customer service skills are important in every position at Macy's, the Receiving Team Leader's primary responsibility is to provide support to the selling organization. This includes ensuring that your truck deliveries are properly unloaded, processed and allocated to the correct departments on a timely basis. While providing support to the selling organization is essential, a Receiving Team Leader must also posses an enthusiasm for people and have the energy needed to continuously motivate their staff and peers.Key Accountabilities:The position of Recieving Team Lead is a challenging position in which an individual has the opportunity to affect virtually every aspect of the store-line support. Some of these opportunities include:- General dock operations: Supervision of Receiving Team (10-25), direct all functions related to processing of all incoming and outgoing retail merchandise and fixtures. Oversee truck deliveries, unload trailers, process soft line and hard line inventory in efficient and timely manner, prioritize allocation of product to departments.- Ensure productivity and safety standards are maintained to include good housekeeping standards- Administrative responsibilities to include: ensure compliance of inventory control (breakage), paperwork audit, direct "return to vendor" requests to appropriate Receiving Team Managers & Merchandise Team Managers, input various data on line (PC).- Provide ongoing support to Receiving Team Managers & Merchandise Team Managers. Participate and provide support to store for twice yearly inventory audit.- Staff development to include hiring, training, coaching ,motivating and retention of a support organization. Conduct performance appraisals on a timely basis. Ensure daily feedback and recognition.Skills Summary:To be a successful Receiving Team Leader at Macy's it is imperative that you bring a strong management background. This should include 1 -2 years of related management experience.As a Receiving Team Leader you will have the opportunity to positively impact both customer service and store productivity through a variety of means.Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Production Supervisor
Details: Spartan Staffing has immediate openings for Production Supervisors in the Colton, CA area. Qualified candidates will have a mininium of 3 years experience in a distribution center environment for a “big box retailer". Prior supervisory experience required. Salary range is $42k-$50k.
Account Executive - Outside Sales - Shipping
Details: Account Executive - Outside Sales - Shipping Our client is a business-to-business organization that was founded in 1987 with over $400 million a year in total system revenue in 2007. It is the largest reseller of shipping services in the United States, serving more than 75,000 active small- to mid-size businesses, with nearly ten million shipments per year, through a franchise system throughout the U.S. It offers overnight air express, domestic and international ground/air freight, LTL and FTL shipping. As an Outside Sales Representative, you will have the opportunity to build a book of business by contacting and developing sales leads and closing sales. You will also give ongoing service to existing and new clients within a protected geographical territory. You will be the one who generates revenue, identifies market potential, initiates sales processes, closes sales, expands sales in existing accounts and contributes information to market strategy.
Terminal Manager
Details: A large full-service provider of airfreight trucking services is looking for a Terminal Manager in the San Diego, CA area. This position will supervise, lead, coach and mentor, facilitate training, and manage the terminal. The ideal candidate will have the desire to facilitate change, improve processes, provide a high touch level of service, and excel operationally. Responsibilities: Responsible for overall management of the operation by providing leadership and direction to create process improvements and establish a team environment. Recruit, hire, train, motivate and retain terminal employees in accordance with Federal regulations and company policy. Ensure drivers and terminal personnel adhere to established DOT regulation and safety standards.
Distribution Supervisor - Newburgh - New York
Details: Dr Pepper Snapple Group, Inc. (NYSE: DPS) is the leading producer of flavored beverages in North America and the Caribbean. Our success is fueled by more than 50 brands that are synonymous with refreshment, fun and flavor. We have 6 of the top 10 non-cola soft drinks, and 11 of our 14 leading brands are No. 1 in their flavor categories. In addition to our flagship Dr Pepper and Snapple brands, our portfolio includes Sunkist soda, 7UP, A&W, Canada Dry, Crush, Mott's, Squirt, Hawaiian Punch, Peñafiel, Clamato, Schweppes, Rose's and Mr & Mrs T mixers. Dr Pepper Snapple Group is an equal opportunity employer and affirmatively seeks diversity in its workforce. Dr Pepper Snapple Group recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. Equal Opportunity Employer. M/F/D/V Distribution Supervisor The Distribution Supervisor is responsible for supervising delivery drivers and the evaluation of distribution activities. Join the team at Dr Pepper Snapple Group and make a difference by pursuing everything that you do with the determination that sets us apart from our competitors. Driving for results leads to recognition and personal growth within the company, helping us to achieve our goal to “Be the Best Beverage Business in the Americas”. The success that comes from within each of us is recognized, and creates opportunities for your growth in the organization. Position Responsibilities Supervise a team of delivery drivers. Responsible for the direction, coordination and evaluation of all distribution activities for assigned drivers/routes. Perform periodic route rides with drivers to evaluate interaction with customers and improve customer service. Check-in drivers upon completion of the day to reconcile shipments, returns, and inventory. Ensure accurate deliveries and excellent customer service. Supervise the planning and scheduling of company transport vehicles to maximize revenue producing opportunities ad minimize downtime and excessive overtime. Supervise driver performance and takes proper disciplinary steps as necessary. Monitor the team to ensure vehicles are well maintained and that related repairs and safety issues are addressed in a timely manner. Enforce OSHA and DOT compliancesuch as hours of service, DVIR, etc. Ensure that optimal inventory levels of full goods are maintained in order to fulfill daily sales needs. Assist with warehouse duties as required ensuring building, equipment, and housekeeping requirements are met on a daily basis.Total Rewards We take great pride in offering our people benefits that are competitive. We appreciate hard work, innovative ideas and unending passion, which is why we provide a comprehensive set of benefits and options designed to fit the unique lifestyles of our employees from day one based on eligibility requirements.
Marketing Production Coordinator
Details: Marketing Production Coordinator Do you find typos in restaurant menus? Do spreadsheets make you giddy? If you have an eye for details, thrive in a deadline-driven environment, and are enthusiastic about being part of a great team of people, then we have the job for you. CCMI (Center for Communications Management Information), the leading provider of telecommunications data and an awesome place to work, seeks an ambitious, goal-oriented Marketing Production Coordinator to join our team in Gaithersburg, MD. The Marketing Production Coordinator will support CCMI’s marketing manager by coordinating and executing all tasks related to day-to-day marketing functions. The ideal candidate is detailed-oriented and can meet established deadlines, and has an interest and willingness to learn about telecom solutions. Responsibilities: Coordination and execution of all day-to-day marketing activities Email marketing coordination: including campaign setup, list selection, html formatting, message deployment, etc. List research and database management Coordinating the printing and mailing of marketing materials with vendors Website content coordination: ensure website content is accurate and up-to-date Webinar preparation: scheduling, registration, email marketing campaign execution, speaker coordination, webinar platform support, post-webinar communication, and related activities Conference preparation: coordinating with exhibitors, sponsors, and speakers; tracking receipt of deliverables; assembling on-site print materials; and related activities Qualifications: College degree preferred 2-4 years of tactical marketing experience (knowledge of the telecom industry preferred) Extremely organized with an acute attention to detail Exceptional written, verbal, and interpersonal communication skills Knows how to establish priorities in order to meet deadlines Demonstrate a high level of integrity and reliability Proficient with Microsoft Office, especially Outlook, Word, Excel, and PowerPoint Experience with HTML, Adobe InDesign, Photoshop, and Acrobat Pro Familiarity with web analytics tools (Google Analytics and WebTrends), Netsuite, and Hubspot experience is a plus In exchange for your skills and talents, we offer a competitive compensation package, a full menu of benefits including health, dental, life insurance, a 401K with company match, tuition reimbursement and free fresh bagels every Monday morning and all the coffee, tea and fresh fruit you need every day. Plus, CCMI staffers enjoy fun group activities throughout the year, including a summertime crab feast, taking in a Nationals game, a friendly bowling competition called the Turkey Bowl, monthly birthday celebrations, and a few other surprised throughout the year. Work hard. Make money. Have fun. If you’re the type of professional who is willing to do what it takes to get the job done, you have what it takes to succeed at CCMI. Find out more about us at www.ccmi.com. To apply, visit our parent company website at http://www.ucg.com/Careers/JobOpportunities.aspx. Cover letter, resume, and salary requirements must be submitted to be considered. We are proud to be an EEO/AA employer M/F/D/V.
Operations Manager
Details: Exel, a leader in supply chain management, provides customer-focused solutions to a wide range of manufacturing, retail, and consumer industries in over 500 sites in the United States and Canada. With over 40,000 associates, Exel manages more than 85 million square feet of warehouse space (equivalent to almost 1,500 football fields) and has an annual revenue of almost $5 billion in this region. With headquarters located in Columbus, Ohio, Exel has a customer base including some of the world’s best-known and most successful companies. Exel's comprehensive range of innovative logistics solutions encompasses the entire supply chain from design/consulting through warehousing/distribution services to integrated information management and e-commerce support. We are searching for an Operations Manager. The main purpose of the Operations Manager role is to maximize the performance of the site by directing the daily, weekly, and monthly activities; to provide leadership, motivation, training, and development of the workforce; to execute against Customer requirements; and to “create new value by working together." Description: The Operations Manager directs a team of Managerial and Hourly Associates in a high-volume supply chain operation. Responsibilities include: Facility Management (sanitation and maintenance crew)Due to the unique challenges of the industry, it is essential that applicants possess a track record of progressive success in performance-based environments that focus on customer service, urgency, and continuous improvement. Key Accountabilities Customer Focus • Execute Customer contract requirements, identify accessorial activity, and ensure necessary documentation • Develop and maintain effective Customer relationships • Utilize the site Warehouse Management System (WMS) to ensure: o Management of cycle counting/adjustment/rotation programs o Productivity and Space Utilization (i.e. efficient product placement) o Accuracy (to floor and Customer book) o Identify opportunities for technology enhancements Associate • Deliver a safe, secure, clean, and fair work environment for Associates • Provide for Associate performance reviews and development of employees to move to the next level • Ensure compliance to the routines outlined in the Time Allocation Matrix and SOPs • Ensure company policies are communicated, applied, and enforced (i.e. accounting, operational, safety, regulatory, and administrative) • Participate in the Management, training, and development of Supervisors as well as, hiring & retention of hourly and supervisory staff consistent with the site turnover objectives • Champion a performance leadership responsibility (i.e. labor sharing) • Ensure the Associates have proper access to the necessary tools to perform their assigned duties and that the tools are routinely maintained Process • Operate within the agreed budget (P&L) for the site • Ensure all inventory accuracy metrics are met • Coordinate the collection of performance measurements consistent with Customer, vendor, and Exel (Balanced Scorecard) contractual requirements • Understand process performance versus target objectives, identify reasons for variance, communicate, and implement necessary changes • Ensure daily/weekly workload planning and volume forecasting routines are accomplished (i.e. staffing, equipment, and space) • Active participation in Continuous Improvement and Quest Workshop
Warehouse Freight Handler
Details: RoadLink Workforce Solutions enables our clients to create value for their labor intensive activities within the distribution center (DC) environment. We provide a variety of specialized services, all designed to help our clients gain efficiency and improve productivity within the boundaries of the DC. ***JOB FAIR***On-the-Spot InterviewsThursday May 2nd10:00 a.m.-3 p.m. Work One130 West RampartShelbyville, IN 46176Positions Open on1st, 2nd & 3rd ShiftsPart Time and Full TimeBenefits available after 90 daysCompetitive Pay ($10.25/hr. plus incentive)JOB SUMMARY: Responsible for unloading freight from the various trucking companies with or without manual or powered equipment at assigned location at the direction of the Supervisor and/or Site Manager.ESSENTIAL FUNCTIONS: (Other job duties may be assigned) Associate is responsible for the unloading and breaking down of freight at an adequate pace Associate is required to unload and break down freight onto good wood pallets only Associate must sort by PO# and SKU# Associate might have to break down freight to Ti-Hi form, if required
Loss Prevention/Dispatch
Details: Loss prevention investigations primarly (no security guards, please).Watching COD's that paperwork is correctCases are accounted for and are not loss, missingLearn how to check in driver with looking at paperwork and investigate what does not add upRide with drivers to learn this job and what the driver's go through to know how to investigate and make suggestions to be in place to stop theft and losses.Saturdays are mandatory. Off Thursday and Sundays. Primarily starting time is 8:30 a.m. with occasional exception, especially if riding with driver.Willing to learn our computer system, truck tracking, take direction and criticism when given.Ability to get along with drivers yet be able to get them to follow direction when given.Ability to speak Spanish is a "plus" as we do have bi-lingual employees.Willingness to assist in all areas of Operations and Warehouse when necessary to get the job done.
2nd Shift Operations Supervisor
Details: KENCO An Equal Opportunity EmployerJob PostingKenco provides integrated logistics solutions that include distribution and fulfillment, comprehensive transportation management, material handling services, real estate management, and information technology—all engineered for Operational Excellence. Woman-owned and financially strong, Kenco has built lasting customer relationships for more than 60 years. Kenco’s focus is on common sense solutions that drive uncommon value. Current Position AvailableJob Title: 2nd Shift Operations Supervisor Location: Monroe, NJ About the Position This assignment will be responsible for, but not limited to, all activities surrounding 2nd shift shipping, receiving at the Kenco New Jersey Monroe Distribution Center. This position directs, coordinates, implements and carries out policies relating to the shipping, receiving and operations support. This position supervises and coordinates activities of employees concerned with receiving, storing, inventory control, and shipping of customer orders.Essential Duties and Responsibilities Provide direct supervision of warehouse associates and floor leads to ensure the safe, clean and efficient operation of the warehouse. Direct and supervise all inbound receipts to ensure accuracy and completion within the required time frame. Address all associate-related concerns and communicate information in a timely manner. Perform EIP and STOP Safety observations as directed. Provide weekend operations coverage as needed. Monitor associate productivity and quality reports and provide immediate coaching and feedback when warranted. Monitor all inbound and outbound loads for quality, correctness and stacking ability. Monitor employee assignments and adjust as necessary. Conduct Quarterly development objective reviews and Annual Performance evaluations with all direct-report associates. Maintain warehouse areas concerning housekeeping, safety and quality. Work with the Quality Coordinator and the JTCP Job Trainers to ensure effective training for warehouse associates and floor leads on proper procedures for unloading, putaway, picking, replenishing, special batches, special customer instructions, checking and loading. Optimize efficiency by routinely monitoring picking travel paths and zoning of the warehouse and make recommendations to General Manager. Conduct quarterly internal audits as assigned by the Quality Coordinator. Provide troubleshooting support for associates related to systems issues, product, locations and inventory. Misc. tasks as assigned by the General Manager.
Dock Supervisor
Details: ESTES EXPRESS LINES IS SEEKING A DOCK SUPERVISOR Job Summary: Makes sure dock is set up for inbound/outbound shift Does a daily yard check Filing of Outbound manifest from the night before Coordinates loading of all shipments Assists the Terminal Manager, Assistant Terminal Manger and Operations Manager Oversees Dockworkers on shift, responsible for proper loading of freight, cubing trailers, re-weigh program, and timely departure of city units Inbound/Outbound Loads Answers phones/help in office Manifests City drivers and Line Haul drivers Makes sure all paperwork associated with the city operation Inbound/Outbound is handled correctly Makes sure travel copies are coded and get out on the dock as soon as possible Secures Terminal Works with central dispatch on moving loads Responsible for end of period reports Responsible to see that clerical operation is done properly Regular attendance is required This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks Comprehensive Benefits – 401 (k) with Company Match Accidental Death & Dismemberment Insurance College Scholarship Program Awards Credit Union * Dental Insurance Dependent Care Flexible Spending Account Dependent Life Insurance Direct Deposit * Flexible Spending Accounts Health Care Flexible Spending Account Health Insurance Job Referral Bonus Program (Eligible Employees Only) Jury Duty Leave Life Insurance Paid Holidays Paid Vacation Paid Time Off Policies Prescription Plans Safety Awards Program (Specific Employees Only) Safe Driving Bonus Program (Drivers Only) Service Awards Short and Long Term Disability Programs Vision Insurance Workers’ Compensation Jury Duty LeaveEstes reserves the right to change, adjust, amend or terminate its benefits at any time.*Indicates part-time employee eligibility
Dock Worker
Details: Dock Workers- Are responsible for the preparation of trailers by loading and unloading Dayton Freight Lines, Inc. customers's freight in a productive, safe, error-free, time- sensitive manner for required attainment of on-time service standards, while maintaining effective cost controls.We are currently looking for talented Dock Workers to join our positive, people centered team at our Cedar Rapids, IA Service Center."Delivering Value Today...Driving the Standard for Tomorrow"Dayton Freight Lines is looking for professionals who want to start their career with a financially stable, family owned, growing company.
Account Manager, Supplemental Staffing, Vendor & Workforce Management
Details: Job Purpose:Essential Duties & Responsibilities: Process Management Facilities Liaison with senior management (CEO, CNO, CFO, COO, etc) to report on progress and recommend process change Assists with the implementation/orientation of new customers Develops regional SOP’s for labor services (staffing operations, sourcing/re-sourcing, technology, etc) Consultative assessment and recommendations for internal processes (procurement, time capture, remittances, orientation, file maintenance) and labor services planning (resource tools, scheduling) Coordinates periodic meetings with staffing operations, nursing directors & supervisors etc. to facilitate communication and process change Ensures correct vendor set is in place for facility needs. Makes recommended changes as needed. Reviews customer materials and presentations for updated information and revises as needed Transitions new clients onto program Vendors Consultative resource for internal processes such as accounting, IT interfacing, etc Liaison between facilities and vendors regarding process work flow issues, complaint resolution, supply & demand etc Maintains up-to-date information to increase capacity and leverages our buying power to hold vendors accountable to meet demand Develops appropriate action plan for performance issues Provides information to keep binders updated Assists with collections as necessary Technology Management Coordinates initial and ongoing orientation/training regarding VMS system for both facilities and vendors Identifies staff turnover and coordinates needed training Conducts basic technology training and issue resolution, as needed Assist in the development/revision of new functionality, as requested First line consultative resource for trouble shooting/problem solving technology issues Identifies compliance with technology and develops action plans for full usage Acts as local subject matter expert on Broadlane VMS technology Regulatory Compliance Assist with the development/revision and implementation of orientation and competency program Consultative resource regarding regulatory compliance (JCAHO, State Agency, CMS, etc) to both facilities and vendors through training/education Consultative resource re: compliance w/ facility policies & procedures (background screening, ethics, audits etc) Coordinates/facilitates compliance via facility and vendor on site audits Liaison with senior management via reports (Vendor Report Card, Facility Operations Review, etc) Contract Compliance Develops partnering relationships with vendors Analyzes and evaluates contract terms, rates Evaluates & understands financial impact of rate structure/reimbursement Monitors contract terms & makes recommendations to enhance conditions/relationships between facilities & vendors Coordinates/facilitates feedback regarding alignment of primary vendors (task force meetings, surveys, etc) Provides regional expertise for development and evaluation of RFP Analyzes RFP data as appropriate Liaison with legal departments for both facilities and vendors regarding contract issues Coordinates/facilitates contract executions, terminations, extensions, assignments, etc Data Management Coordinates quarterly management report & meetings for each hospital from data extracted from VMS and AP data Assists with the financial evaluation of market data Develop monthly reports to each facility and quarterly business reports to regional executive team Consultative resource regarding labor services i.e. reviews market trends and prospect forecasts Reviews and summarizes financial data of vendor utilization Reviews program & technology compliance reports; provides action plan for low (<90%) or decreasing compliance Identifies opportunities for improvements for facilities and vendors Develops action plans to improve outcomes for program compliance (vendor usage & technology) New Product/Customer Development Identifies new opportunities/customers in the market Facilitates ground-level (cold-calling) sales presentations Participates in sales presentations at senior level as needed Identifies opportunities for additional process efficiencies or new programs (internal sales effort)
Warehouse/Distribution Center General Manager
Details: GENERAL MANAGER Dutch Creek Foods, a division of Dutchman Hospitality Group, Inc., is seeking an experienced individual to fill the General Manager position in their Distribution Center near Sugarcreek, Ohio. This position directs all activities at the Distribution Center through subordinate managers. The position is responsible for managing the day-to-day operations of the facility and plays a key role in the development and implementation of system-wide process improvements, equipment enhancements, facility plans. The position also serves as a member of the corporation executive team. EDUCATION AND/OR EXPERIENCE REQUIRED:• Bachelor’s degree in Logistics, Business or closely related field, or approximately five (5) - ten 10) years directly related work experience with increasing responsibilities in warehouse and distribution center operations. RESPONSIBILITIES: Monthly P&L Develop and meet budgetary guidelines approved by the President Develop quarterly priorities/strategic plan for location Focus on increasing efficiencies and extracting costs Provide weekly reports to the President Facilitate monthly campus meeting Direct and set goals for sales staff Approve retail store advertising/marketing Set pricing for inter-company and retail Negotiate pricing/programs with vendors Approve new vendor and product cuttings Conduct annual vendor reviews Attend approved buying conferences as needed Conduct weekly price comparisons Order produce/meat/non-food items/operation supplies as needed Conduct meat costing Originating in scenic small-town Ohio, Dutchman Hospitality consists of restaurants, bakeries, shops and inns whose products and services are tied to the talents, traditions, and values of the Amish and Mennonite community. We aim to provide local customers with a warm inviting place to meet friends and family. For out-of-town guests we intend to be a charming get-away full of comforts and relaxation. For everyone, there is good home-style food and interesting shops selling a variety of foods, gifts, and furnishing for the home.
SERVICE TECHNICIAN
Details: Responsible for the general delivery, setup, and maintenance of respiratory equipment, supplies, and other materials to the patients and customers of the location. Ability to work independently, be detail oriented, and have excellent organizational skills. Ability to communicate independently and verbally with personable and effective speaking skills – excellent communications skills. Be fully aware of safety procedures in delivery and setup of respiratory equipment. Responsible for the training/education of patients and/or caregivers in the safe and proper use of respiratory equipment purchased or rented. This function is to be carried out under the supervision of, and at the discretion of, the appropriate clinical and/or managerial personnel. Responsible for the accurate completion of all forms and documents, including rental agreements, invoices, forms, and documents required by the policies and procedures. Maintains a courteous, professional attitude toward all contacts, including patients, caregivers, customers, and staff. Maintains a good appearance, attired according to the standards of the operating unit. Uniforms must be clean and neat. Assists in the assessment of the home environment of patients receiving respiratory equipment and/or services to ensure patient safety. Is responsible for notifying the appropriate staff members of any discrepancies in this area. Coverage will be for the Altamonte Springs/Daytona Beach Areas
Quality Engineer
Details: Primary Activities/Duties: Drive process improvements by systematic review of data, across any department of the company. Maintain high product quality through continual process review and capability (Cpk) analysis. Interpret customer and Rittal quality requirements and effectively communicate them to all parties. Lead root cause analysis via cross-functional teams to determine corrective actions. Complete appropriate 8-D and/or 5-Why documentation. Provide resolution of internal quality issues. Conduct and/or review inspections and auditing of fabrication, paint and/or assembly processes and procedures. Establish and document processes where lacking. Reduce customer complaints through analysis and root cause determination. Communicate and follow-through with the customer. Develop work instructions and train employees to the work instructions. Drive Continuous Improvement to achieve a ‘World Class’ manufacturing environment through support of Rittal Production System. Other duties as assigned.
Mechanical Design Engineer
Details: Cincinnati Test SystemsCincinnati Test Systems (CTS) is a world renowned leader in the design and manufacture of standard and custom test solutions. Our products are used in every industry, testing products that affect millions of users across the globe including: Transportation, Energy, Medical, Consumer Goods, Military, Packaging, Recreational, Construction, Aviation, and much more. Mechanical Design Engineer: Responsible for the design and integration of industrial machinery and tooling into manufacturing processes. Familiar with standard concepts, practices, and procedures within the mechanical engineering field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a supervisor or manager. A certain degree of creativity and latitude is required:Technical Functions a. Maintenance of standard design practices, standards, documentation, libraries, and software.b. Executes the necessary work in the creation, evaluation, implementation and modification of standard techniques and procedures.c. Works with engineers and representatives of other departments in the design, evaluation and improvement of tools, methods, and processes within the company.d. Acts as a key contributor in guiding mechanical engineering on projects from concept to shipment.e. Leads mechanical engineering staff in using sound principles, theories and concepts in analyzing complex engineering problems. f. Remain informed of new engineering technologies related to new materials, processes, and procedures to enhance and improve CTS products.g. Devises and coaches the mechanical engineering staff in applying new approaches to mechanical engineering problems.h. Perform other technical functions as required or assigned.Other duties a. Use expertise to complete special projects as requested by management.b. Assist others on the team, to improve CTS support systems, and to meet or exceed departmental and corporate goals of supplying quality equipment and maintaining satisfied customers.c. Works with the project manager to prepare documentation.d. Perform other duties as required or assigned.
Field Service Engineer
Details: Install and maintain instrumentation and systems in a life science laboratory environment. The incumbent handles and/or participates on a team that resolves customers' problems and issues. The incumbent is also responsible for meeting service revenue sales targets; ensure strong contract retention rate and warranty conversion rate. Exercises judgment within defined procedures and practices to determine appropriate action. May develop and track field service project plans. Monitors and adheres to field service policies, procedures and technical standards. Recommends changes as necessary. Requires extended travel on short notice.
System Support Specialist II
Details: Job ID: 5884Position Description: JOB SUMMARYThe System Support Specialist II will provide regional systems with Network I. P. Engineering support for telephony, video, and data systems. Assures the Suddenlink Communications networks will support the level of service and feature sets expected by our telephony and/or video and/or data customers. This position will report to the Regional Data Engineer.ILLUSTRATIVE ACCOUNTABILITIES• Maintains local and wide area network hardware, software, and telecommunications services such as system software, routers, bridges, switches, modems, cabling, and Internet service providers• Work in an entrepreneurial environment requiring broad experience, adaptability, quick learning and excellent problem solving skills• Requires good technical skills involved in complex system performance, interconnection, design, transmission, equipment, or traffic analysis and support activities• Contributes to the design, provisioning, and operations of local and wide area network• Troubleshoots and resolves complex network problems to ensure minimal disruption of critical applications• Coordinates with vendors for installation of routers, bridges, concentrators, switches, etc.• Establishes and maintains network users, user environment, directories, and security. Trains users on usage• Collects and analyzes network and memory utilization; generates periodic reports• Responds to the needs of network users on the operation of various software programs.• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry• Completes projects and other duties as assignedPosition Requirements:ESSENTIAL JOB FUNCTIONS• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.• Ability to define problems, collect data, establish facts, and draws valid conclusions. • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.• Possess professional verbal, written and interpersonal communication techniques• Ability to tolerate exposure to outside adverse weather conditions.• Hand and finger dexterity to carry and use various hand and power tools and equipment• Vision ability: close vision, peripheral vision, and ability to distinguish between different sizes and colors of wires • Ability to work in confined spaces such as crawlspaces and attics by crawling, bending, reaching, twisting • Ability to work while standing most of the time • Ability to drive Suddenlink vehicle in a safe and responsible manner QUALIFICATIONS• Preferred – Bachelor degree or equivalent• Required - 5 years experience in relevant technical skills.• Preferred - knowledge of standard committee specifications such as the ITU-T Y.1564, IETF RFC2544, and IEEE 802.1x, understanding of the OSI model, SONET, Ethernet, network topologies such as FDDI, routing and switching concepts, SNMP, OSPF, BGP, MPLS, RIPv2, PIM SSM, STP, VTP, PRI, SIP, NAT, DOCSIS, IPv4 and IPv6, PON, working knowledge of layer two and three network topologies and general network concepts equivalent to NET+, CCNA and/or IPEP certification levels or equivalent education and/or work experience. • Preferred - hands on experience with Cisco and/or Juniper router and switch CLI, UNIX servers, Cable modems and CMTS, fiber optics, OTDR’s and splicing tools.• Ability to define problems, collect data, establish facts, and draws valid conclusions. • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. • Ability to write routine reports and correspondence. • Ability to effectively communicate to groups of customers• Ability to communicate and receive detailed information and instruction• Must have current knowledge of statistical analysis and mathematical trending. • Must have current knowledge of technology, standards, and specifications related to transmission systems, switching, digital loop carrier and related telecommunications systems. • Must have hands-on technical knowledge of telephony operations, products, and services. • Must be proficient in use of standard computer hardware and software systems such as spreadsheets, word-processing, database, and CAD programs.• Must have a Valid NC driver’s license and a good driving record• Must be able to pass drug and background screeningsWORKING CONDITIONS• Work indoors in poorly ventilated areas such as attics during extreme heat • Exposure to dust, dirt, noise, insects, cleaning solutions • Work performed near power lines and electricity • Work, including travel, outdoors in adverse weather conditions day or night Search FirmsPlease read carefully:Suddenlink Communications is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Suddenlink Communications via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Suddenlink Communications. No fee will be paid in the event the candidate is hired by Suddenlink Communications as a result of the referral or through other means.
