Acct Exec 2, Commercial Dev Sales - MDU Acct Exec (Comm Sales & Dev) Lawrence, MA
Details: Job OverviewResponsible for selling products and services to privately ownedmulti-dwelling properties/communities. Serves as point-of-contact forcustomers in assigned area. Manages contracts for accounts. Representsthe Company at meetings, social functions, or in the community. Workswith moderate guidance in own area of knowledge.Tasks- Secures new and maintains existing commercial internet, video, andvoice services. Generates new leads with targeted businesses throughvarious prospecting activities, including cold calling, canvassing,door-to-door canvassing, customer referrals, and partner relationships.- Manages defined territory to include development of local businesspartnerships and organizational affiliations and local enhancement ofCompany positioning and brand.- Provides exemplary customer service in order to build and maintainstrong relationships between customers and the Company. Addressescomplaints quickly including billing and service issues, provides promptfollow up, and advises management of any situation outside position'sscope of authority.- Manages contracts including renewals and new contracts. Reviews allassociated documentation for accuracy. Reviews assigned territory toensure all customers are contacted on a prescribed, periodic basis.- Assists in the preparation of project status reports, and maintainsaccurate sales/service records and customer activity records.- Keeps current with developments within the industry. Monitors andevaluates competitive services and products.- Makes presentations to Managers and Developers, and attends meetingsand social functions to maintain a high level of visibility for theCompany.- Contributes to the development of the annual budget. Quantifiescapital needed for business unit activities and operating expenses.Analyzes revenue projections to determine affect on cable systems andcontracts.- Achieves and exceeds assigned sales and business quality objectives.- Consistent exercise of independent judgment and discretion in mattersof significance.- Regular, consistent and punctual attendance. Must be able to worknights and weekends, variable schedule(s) as necessary.- Other duties and responsibilities as assigned.
Technology Business Consultant Senior
Details: Job summary:Serves as a senior technical contributor with expertise in particular business processes responsible for formulating systems scope and objectives relative to a client organization's business plan and industry requirements. Acts independently or as a member of a project team responsible for providing technical guidance concerning the business implications of the application of various systems. Provides technical consulting on complex projects. General duties and responsibilities:• Works individually or within a team on technology business consulting projects to meet specific client requirements.• Serves as liaison between end-users and consultants during IT and technology consulting projects.• Expertly researches and documents client needs, technology, or regulations related to system design, enhancement, acquiring hardware or software that will impact multiple platforms and/or applications.• Defines product scope, objectives and requirements. Defines specifications and data models for product development and testing.• Creates detailed specifications from which programs will be written.• Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc. Also analyzes system impacts to other systems and procedures.• Devises and/or modifies processes and procedures to achieve greater efficiencies and to solve the most complex technical problems related to computer equipment capacity and limitations, operating time, and form of desired results.• Assesses available technologies and recommend solutions to consulting team.• Writes test plans and test cases to ensure enhancements made to applications meet client needs and that application integrity is maintained.• Conducts a variety of tests such as system, integration, readiness, and acceptance tests. Conducts tests using client data to be certain client needs will be met.• Influences clients, business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.• Consults directly with the client and may travel to the client site.• Acts as team leader for technical aspects of consulting projects, leading sub-plans or small projects. May mentor, guide, advise and/or check the work of less experienced Business Systems Analysts and Technology Business Consultants.• May play a key role in the training of client and technical support personnel on enhancements, new systems or procedures. Training may be delivered one-on-one as knowledge transfer or in a classroom setting, depending on the number in the audience and client preference. • May serve as pre-sales support specialist when needed. • Performs other related duties as required. Requirements:A Bachelor's or Master's degree in Computer Science, Information Systems or other related discipline is required; or equivalent combination of education and experience that is required for the specific job level. General knowledge, skills and abilities:• In-depth knowledge of FIS' products and services• Banking experience preferred. Systematics applications experience a must (Impacs, Savingstime, Advanced Loan, RM)• Advanced knowledge of multiple end-to-end systems development life cycles (i.e., waterfall, iterative and other modern approaches to software development) and conversion methodologies• Advanced knowledge of the tools, techniques and principles used in application development in objective-oriented development, or other relevant technology• Knowledge of application architecture• Proficiency in business modeling and requirements definition disciplines through Unified Modeling Language (UML), use cases, etc.• Proficiency in quality management methods, tools and technologies• Proficiency in at least one appropriate application programming language• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)• Willingly shares relevant technical and/or industry knowledge and expertise to other resources• Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills• Ability to persuade and influence others on the best approach to take• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed• Is resourceful and proactive in gathering information and sharing ideas Advanced professional role. Highly-skilled with extensive proficiency. Develops large and/or complex solutions that require analysis and research. Works on multiple projects as a project leader or frequently as the subject matter expert. Works on projects/issues of medium to high complexity that require demonstrated knowledge across multiple technical areas and business segments. Coaches and mentors more junior business systems analysts and/or technology business consultants. Works under minimal supervision on complex projects. Wide latitude for independent judgment. Typically requires three or more years of demonstrated business systems analysis/consulting experience at a senior level or higher, demonstrated expert-level technical capabilities, and at least one project as the technology consulting lead on a 'large' project (i.e., a project with duration of more than 6,000 hours or spanning more than 4 months). ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. EEO/AA Employer
Technology Business Consultant Spclst (Project Manager)
Details: Job summary:FIS is looking for a strong PM to help support a growing client in the San Francisco area. Role requires experience interacting with internal resources as well as external client resources. Experience with projects involving core banking applications is highly preferred. Qualified candidates may work remotely and travel will be less than 20%. Serves as a senior technical contributor with expertise in particular business processes responsible for formulating systems scope and objectives relative to a client organization's business plan and industry requirements. Acts independently or as a member of a project team responsible for providing technical guidance concerning the business implications of the application of various systems. Provides technical consulting on complex projects. Experience with IM, ST, RM, ALS is highly desirable. Serves as a project leader on medium-to-large projects, coordinating work efforts of the project team and managing client expectations. Responsible for providing project status reports to both FIS and client senior management. Identifies, tracks, and manages project issues. General duties and responsibilities:• Works individually or within a team of mainframe programmers and business analysts on technology business consulting projects to meet specific client requirements.• Serves as liaison between end-users and consultants during IT and technology consulting projects.• Expertly researches and documents client needs, technology, or regulations related to system design, enhancement, acquiring hardware or software that will impact multiple platforms and/or applications.• Defines product scope, objectives and requirements. Defines specifications and data models for product development and testing.• Creates detailed specifications from which programs will be written.• Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc. Also analyzes system impacts to other systems and procedures.• Devises and/or modifies processes and procedures to achieve greater efficiencies and to solve the most complex technical problems related to computer equipment capacity and limitations, operating time, and form of desired results.• Assesses available technologies and recommend solutions to consulting team.• Writes test plans and test cases to ensure enhancements made to applications meet client needs and that application integrity is maintained.• Conducts a variety of tests such as system, integration, readiness, and acceptance tests. Conducts tests using client data to be certain client needs will be met.• Influences clients, business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.• Consults directly with the client and may travel to the client site.• Acts as team leader for technical aspects of consulting projects, leading sub-plans or small projects. May mentor, guide, advise and/or check the work of less experienced Business Systems Analysts and Technology Business Consultants.• May play a key role in the training of client and technical support personnel on enhancements, new systems or procedures. Training may be delivered one-on-one as knowledge transfer or in a classroom setting, depending on the number in the audience and client preference. • May serve as pre-sales support specialist when needed. • Performs other related duties as required. Requirements:A Bachelor's or Master's degree in Computer Science, Information Systems or other related discipline is required; or equivalent combination of education and experience that is required for the specific job level. General knowledge, skills and abilities:• In-depth knowledge of FIS' products and services• In-depth knowledge of financial services industry• Advanced knowledge of multiple end-to-end systems development life cycles (i.e., waterfall, iterative and other modern approaches to software development) and conversion methodologies• Advanced knowledge of the tools, techniques and principles used in application development in objective-oriented development, or other relevant technology• Knowledge of application architecture• Proficiency in business modeling and requirements definition disciplines through Unified Modeling Language (UML), use cases, etc.• Proficiency in quality management methods, tools and technologies• Proficiency in at least one appropriate application programming language• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)• Willingly shares relevant technical and/or industry knowledge and expertise to other resources• Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills• Ability to persuade and influence others on the best approach to take• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed• Is resourceful and proactive in gathering information and sharing ideas Expert/lead technical role. Expert knowledge of the field. Develops large and/or highly complex solutions that require analysis and research. Works on multiple projects as a project leader or technical leader/consultant. Works on complex tasks, projects or issues that involve a high degree of risk, impacts business unit performance and makes use of the individuals' high level of knowledge within one or more areas of technology consulting and business systems analysis. Coaches and mentors more junior business systems analysts and/or technology business consultants. Works without supervision on the most complex projects. Complete latitude for independent judgment. Typically requires a minimum of three years of demonstrated senior-level Technology Business Consultant experience or the equivalent and with many projects as the technology business consultant lead on 'very large' projects (i.e., projects with duration of more than 10,000 hours or spanning more than 6 months). ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. EEO/AA Employer
College of Health Science - Adjunct Faculty-EMS
Details: Job Summary: To assist the College in fulfilling its mission by facilitating student acquisition of the required knowledge, attitudes, and skills, which are to be found in a college-educated person and which are necessary for success in the student's chosen career in the health sciences. Essential Duties:Demonstrates successful teaching as evaluated by students and peers.Demonstrates ability to utilize appropriate, varied and innovative classroom/clinical/field teaching strategies.Maintains a positive and effective learning environment that promotes the best possible development of the individual student.Demonstrates a high standard of professional and ethical conduct and practice that students may emulate.Abides by policies set forth in College Faculty Handbook.
WEB APPLICATIONS ANALYST/
Details: Web Applications Analyst/ Web Applications Developer Position # 111492 The Department of Dining Services at the University of Maryland, College Park is seeking a Web Applications Analyst/Web Applications Developer to design, code, test, and analyze software and applications for the web as well as create, install, and support web applications and related infrastructure components. QUALIFICATIONS: All applicants should have a BS in Computer Science or a related field and 5 years of experience in software development with rich user interface frameworks and general purpose web development languages including Sehcha's EXT JS, CSS/CSS3, PHP, HTML/XHTML, Javascript, J2EE, etc. Some database experience is also required (MySQL, oracle, MS SQL Server). Experience with IIS and Apache/LAMP is strongly desired. BENEFITS: Salary ranges from high $50's to low $70's. The University of Maryland, College Park offers a full benefits package and tuition remission. TO APPLY: For a full job description or to apply, go to https://ejobs.umd.edu and search for position #111492. The University of Maryland, College Park is 100% smoke free effective 7/1/13. The University of Maryland is an Equal Opportunity Employer. Minorities and Women Are Encouraged to Apply. Source - Baltimore Sun
Systems Architect - Des Moines, IA
Details: Title: Systems ArchitectLocation: Des Moines, IADuration: 12+ month contractDescription:Acts in a strategic role in the development and maintenance of architectures for a line of business or infrastructure sub-domain that are in compliance with the Enterprise Architecture. Responsible for working on medium to high architectural impact projects, recommending exceptions to the Enterprise Architecture for high level projects, reviewing and approving medium architectural impact designs, communicating the Enterprise Architecture strategy and direction to both management and systems related teams within their line of business or infrastructure sub-domain (organizational unit) and directing implementation of the architecture for their organizational unit. Serves as the highest-level technical consultant to internal clients and technical management to ensure conformity with Enterprise Architecture, having expertise across a broad portion of the organizational unit's architecture, or in-depth expertise within a more specific portion of the architecture10+ years design and planning experience in systems, applications or IT Architecture.Skills:Assist in monitoring and administration of the Distributed Storage Services NAS environment which includes: NetApp FAS series utilizing Data ONTAP, EMC Isilon, Oracle ZFS, Hitachi Content Platform, EMC Celerra, as well as NetApp Snaplock and EMC Centera, which reside within "Company" facilities. There is also a limited environment of NetApp SAN. This individual will monitor the storage devices on a daily basis for hardware failures and performance thresholds. They will also assist in day to day troubleshooting, existing configuration modifications, data migrations, and newly provisioned storage configurations. They will be required to open problem tickets both internal to the Company and external to the respective vendors to resolve all issues that may arise. Tools utilized as part of these responsibilities will include but are not limited to: Isilon InsightIQ, NetAppOnCommand System Manager, NetApp Management Console, NetApp Operations Manager EMC Global Services as well as the CLI interfaces to the different devicesPrimary Role Deliverables: Problem tickets (internal/vendor) resolution EACO call participation CR/WO/WR assignmentsProvisioning assistance Monitoring: Replication failure remediation OSSV volume full remediation Snaplock compliance clock review Review email alarms for issues that need attention New system QA/Into production implementation Secondary Role Deliverables: Application Software Upgrades Firmware/Microcode Upgrades ProjectsRandstad Technologies is an EOE-M/F/V/D and is a wholly owned subsidiary of Randstad Holding nv, a $20.0 billion global provider of HR services and the second largest staffing organization in the world.
Pega PRPC Architect-7622
Details: Assists in providing technical expertise in developing, implementing, supporting and maintaining complex applications delivery programming efforts for a segment (one or more components) within a business function. Provide task decomposition, technical guidance, hands-on installation, implementation, or tuning of Pegasystems? PegaRules/Process Commander (PRPC). Will be in direct contact with project managers, architects, junior team members (onshore and off), and business staff. Developer will be involved in development of both technical and process-oriented rules, design of object-oriented systems, installation of PRPC and related infrastructure. Developers will create system interfaces, conduct performance, usability audits and perform code reviews to ensure high quality of team?s project and work deliverables.- Prepares system integration test plans within the development area. - Provides estimates for EWRs/modifications to assigned function. - Coordinates testing for assigned (sub) systems. Prepares recommendations on methodology and development environment improvements. - Designs and writes efficient common interfaces, programs and routines. Leads walk through of code.- Defines business function requirements and creates test databases and files. - Assists in the evaluation of new and/or vendor provided software. Participates in Technical Reviews of new and existing business applications. - Prepares recommendations for continuous technical improvements in business functions. - Applies technical knowledge to develop, implement, support and maintain complex applications systems. - Provides technical support for the applications architecture of a business function. - Recommends continuous technical improvements in business function. Advanced Expert knowledge of HTML, CSS, JavaScript, Ajax and Visio RequiredInt. PegaRules Process Commander (PRPC) RequiredAdvanced Software Architecture and SOA Implementation experience RequiredAdvanced Experience in WebSphere or Weblogic Application Server. RequiredAdvanced Broad architectural expertise across OS (Windows, Unix), Database (Oracle), Application Server (J2EE) and other technologies (MQ Series) RequiredRandstad Technologies is an EOE-M/F/V/D and is a wholly owned subsidiary of Randstad Holding nv, a $20.0 billion global provider of HR services and the second largest staffing organization in the world.
Web Designer/Columbus, OH
Details: Web Designer/Columbus, OH:Individual contributor responsible for the production design of the e-commerce website and branded email campaigns. Responsibilities include but not limited to design and HTML coding of the website and email campaigns. Able to liaison between e-commerce, CRM and marketing teams as well as e-mail provider effectively. Updates and maintains design templates. Bachelor's degree in Design, IT or equivalent experience. 2 to 3 years graphic design experience. 2 to 4 years web design experience. Strong HTML, CSS design and ability to work in a fast pace environment is strongly preferred.Randstad Technologies is an EOE-M/F/V/D and is a wholly owned subsidiary of Randstad Holding nv, a $20.0 billion global provider of HR services and the second largest staffing organization in the world.
Designer, Instructional - Englewood, Colorado, United States
Details: Instructional DesignerInstructional Designers are responsible for translating internal and external customer needs into training and resources that will achieve maximum transfer of benefit at delivery, with measurable impact to quality and customer satisfaction. They design and develop training programs/materials using instructional and distribution methods, such as e-Learning, instructor-led or blended, that best suit the content and audience. Instructional Designers are expected to understand the big picture of call center performance requirements and design training to meet those needs. They work closely with other Instructional Designers including Lead Instructional Designers (IDs), Project Managers (PMs), Subject Matter Experts (SMEs), Media, Quality Assurance (QA), as well as Training Team and Design and Delivery Managers. Instructional Designers need to understand adult learning theory and curriculum design, and be able to apply instructional design process into specific projects. They are accountable for completing deliverables /projects on time, therefore need to be comfortable in a fast-paced, multi-tasked, high energy environment. Instructional Designers are expected to have a thorough working knowledge of TeleTech’s policies and procedures related to Learning Design and Development Department’s duties.Key Performance Objectives1. Achieve 100% completion of assigned projects/deliverables. Instructional Designers are responsible for designing and developing learning experiences, understanding the learning objectives and ensuring that the content matches those objectives. They perform needs analysis and evaluate existing documentation to identify the most appropriate training approach and content to meet the demands of learning objectives and audience. Instructional Designers revise and structure content and activities to shape them for learning needs. They ensure that content remains complete and relevant. Collaborate with project team members to ensure an outstanding end product. Instructional Designers are expected being able to work on multiple projects at once; therefore, need to switch their focus essentially from one project to another, and be adaptable to change. (Creativity, achievement motivation, results orientation, efficiency, accountability, flexible, prioritization, multi-tasking)2. Learn key business objectives, timeframes, and requirements associated with each project and task. Become a Learning Design and Development process and system expert. Instructional Designers are expected to show initiative in learning new course content; they attempt to find answers and information on their own before involving SMEs. Gather requirements from SMEs and Project Managers; research training topics and conduct a task analysis based on the goal and measurement values of the request. Gather content, create a course outline and develop engaging, interactive courses utilizing instructional tools. Instructional Designers need to adapt quickly to any changes in the process. They maintain/update all training materials when new processes, products and /or technology are introduced. Understand the requirements for each project while strictly adhering to TeleTech’s policies. (Attention to detail and process, follow-through, technical knowledge, ability to learn, analysis, research, innovation)3. Understand and improve the key success metrics associated with Learning Design and Development goals. These include: Revenue Generation through LDD Product and services 80% Customer Satisfaction of eLearning & ILT courses (measured through post event surveys) New Hire PerformanceInstructional Designers should gather information, analyze data, observe the process and participate in efforts to constantly look for opportunities to improve current process and communicate their ideas to their managers regularly. They build processes and templates to minimize the development time for new curricula. Show initiative in learning and implementing new processes and tools. (Observation, innovation, creativity, collaboration, communication)4. Deliver consistent high quality customer service. Respond to all customer (internal/external) requests within the established time frames. Maintain a positive, respectful and caring attitude when working with others. Communicate appropriately and professionally with all project participants: SMEs, other Instructional Designers and Lead Instructional Designers, PMs, QA, Media, etc. Be able to communicate/work with team members that are remote. Communicate issues, delays and proposed solutions to Management, Lead IDs and PMs. Reassure customers that issues will be resolved quickly and deliver with minimum long term impact. Take personal responsibility for solving and finding solutions. (Customer focus, friendly, helpful, accountability, diplomacy, communication)5. Escalate department issues as appropriate. Clearly identify issues including the scope of the problem and relative urgency. Provide clear documentation of the issue to the appropriate team. Collaborate effectively with support teams, SMEs and others when needed; reach out to team members when appropriate. Answer questions and assist in isolating the root cause of problems. Participate in testing solutions to ensure problems have been resolved. (Analysis, problem solving, judgment, communication, system troubleshooting)
Technical Business Analyst - Englewood, Colorado, United States
Details: Technical Business Analyst - Englewood, COAttract, develop & engage a world-class workforce For more than 30 years, TeleTech has anticipated customer needs and stayed ahead of consumer demands. As the leading global provider of technology-enabled customer experience solutions, TeleTech designs, enables, manages, and grows superior customer experiences that drive shareholder value. Simply put, we help companies grow the value of their business by growing the value of their customer base. From design to delivery, our comprehensive solutions create value across the entire customer life cycle with industry-specific services. Our capabilities include: • Design: Customer Strategy Services• Enable: Customer Technology Services• Manage: Customer Management Services• Grow: Customer Growth Services Position Summary: The TECHNICALBUSINESSANAYLST must be passionate about solving business challenges and identifying solutions for potential clients. The position requires a communication expert with the technical knowledge to effectively match client requirements against framework capabilities. This position is accountable for internal and external customer communications, all stages of project documentation and framework configuration of CRMs such as SalesForce. This role will work heavily with Management, Operations, Clients and Development teams to accomplish the goals for multiple implementations. Responsibilities: • Internal and External customer communication used to gather, guide, and document project and program requirements and expected results• Documentation of all project stages, including but not limited to presentations, requirements, use cases, user stories, flows, program documentation and technical documentation• Configuration of technical frameworks to meet project requirements, including but not limited to SalesForce and OpenSpan• Research and maintaining best practices on document repositories• Effectively deliver results on several development projects in the same sprints• Participate and collaborate on design• Create and maintain positive relationships with multiple internal groups to support on-going project development• Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position.• Attain quarterly and annual objectives assigned by management.• Achieve and Maintain Service Cloud Consultant and Developer Certifications Required Skills: • B.S. Computer Science, Software Engineering, MIS or equivalent work experience• Previous Business Analyst experience • Solid oral, written, presentation and interpersonal communication skills • Advanced knowledge of communication programs including Word, PowerPoint, Excel and Visio• Advanced knowledge of CRM systems including SalesForce• Highly motivated self-starter with a desire to 'go the extra mile'• Proven time management skills in a dynamic development environment• Ability to work as part of a team to solve technical problems in varied political environments• Ability to travel domestically Desired Skills: • SalesForce Service Cloud Certification• CRM, Interaction Management, CTI, Case Management and Technologies that Support these TeleTech requires all employees hired in the United States to successfully pass a background check and drug test as a condition of employment. For more information on the World of Opportunity at TeleTech please visit our website at www.teletechjobs.com
Seasonal Business Analyst - Melbourne, Florida, United States
Details: TeleTech is now hiring a Seasonal Reporting Analyst for our Operations Team. TeleTech is an organization that spans more than 16 countries, 6 continents and nearly 30 languages. Translating specific and complex client goals into highly productive and efficient operations that span the globe is a day-to-day reality for TeleTech operations professionals. As you can imagine, this is a challenging but highly rewarding area of expertise that is central to the success of our clients and our organization. With specialists in program development, asset management, pricing, program ramp-ups, logistical service delivery, and real estate, our Operations team provides a wide range of career-building opportunities that extend from operations strategy to implementation-and everything in-between. A global leader in business process outsourcing, TeleTech is growing once again with a new site in Melbourne, Florida. The Business Analyst is a key member of our operations team analyzing performance data, trends, forecasting staffing and resource needs for optimum site performance. The successful candidate must possess exceptional organizational, critical thinking, and data analysis skills. The Essential Duties of the Reporting Analyst Role include (but of course not limited to): • Is the site-level systems and ID contact between Supplier and the client• Provide system and ID support and readiness• Provide troubleshooting assistance to Agents/Representatives• Coordinate Agent/Representative ID tracking and issuance • Communicate new, termed and changes in Agent/Representative status to the client• Manage system issue tracking, escalation and resolution support Become a Member of the TeleTech Team TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in more than 17 countries worldwide, handling more than 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work. What we offer: And here's the important stuff… TeleTech provides our employees with: • Competitive salary• Full time position (40 hours)• Paid Training What we're looking for: Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include: BA/BS or equivalent experience Experience analyzing data Knowledge of Microsoft Windows applications (Access, Excel, Powerpoint, Outlook, Word) Excellent organization skills and able to manage multiple and changing priorities Ability and desire to excel in a fast-paced work environment Prior call center experience preferred For more information on the World of Opportunity at TeleTech please visit our website at http://www.hirepoint.com/ TeleTech requires all employees hired in the United States to successfully pass a background check and drug test as a condition of employment.
Seasonal Reporting Analyst - Ennis, Texas, United States
Details: TeleTech is now hiring a Seasonal Reporting Analyst for our Operations Team. TeleTech is an organization that spans more than 16 countries, 6 continents and nearly 30 languages. Translating specific and complex client goals into highly productive and efficient operations that span the globe is a day-to-day reality for TeleTech operations professionals. As you can imagine, this is a challenging but highly rewarding area of expertise that is central to the success of our clients and our organization. With specialists in program development, asset management, pricing, program ramp-ups, logistical service delivery, and real estate, our Operations team provides a wide range of career-building opportunities that extend from operations strategy to implementation-and everything in-between. A global leader in business process outsourcing, TeleTech is growing once again with a new site in Ennis, Texas The Business Analyst is a key member of our operations team analyzing performance data, trends, forecasting staffing and resource needs for optimum site performance. The successful candidate must possess exceptional organizational, critical thinking, and data analysis skills. The Essential Duties of the Reporting Analyst Role include (but of course not limited to): • Is the site-level systems and ID contact between Supplier and the client• Provide system and ID support and readiness• Provide troubleshooting assistance to Agents/Representatives• Coordinate Agent/Representative ID tracking and issuance • Communicate new, termed and changes in Agent/Representative status to the client• Manage system issue tracking, escalation and resolution support Become a Member of the TeleTech Team TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in more than 17 countries worldwide, handling more than 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work. What we offer: And here's the important stuff… TeleTech provides our employees with: • Competitive salary• Full time position (40 hours)• Paid Training What we're looking for: Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include: BA/BS or equivalent experience Experience analyzing data Knowledge of Microsoft Windows applications (Access, Excel, Powerpoint, Outlook, Word) Excellent organization skills and able to manage multiple and changing priorities Ability and desire to excel in a fast-paced work environment Prior call center experience preferred For more information on the World of Opportunity at TeleTech please visit our website at http://www.hirepoint.com/ TeleTech requires all employees hired in the United States to successfully pass a background check and drug test as a condition of employment.
Engineering Manager
Details: Engineering Manager BA24181 Engineering Manager opportunity for a leader with manufacturing process improvement eng. exp., preferably with close tolerance machined products. Please submit your resume to . Company is firmly committed to equal employment opportunities. Source - Baltimore Sun
FIRST CLASS ENGINEER
Details: First Class Engineer - full-time . Monday through Friday, with rotating weekends and holidays - 3 p.m. to 11 p.m., 11 p.m. to 7 a.m. . Evenings/Nights Responsibilities include performing stationary engineering work in the power plant, both routine and complex in nature. Also operates boilers, water chillers, pumps, air compressors and generators to provide steam, electrical power, heat, and chilled water throughout hospital; performs preventive maintenance on water systems and steam distributive systems; and maintains constant watch over dials, meters, and gauges to assure proper operations and to detect malfunctioning equipment. High school diploma or equivalent. Three to five years experience, preferably in a hospital environment. MD License as First Class Engineer is required. Experience in Pneumatic Control Repair and Digital Data Systems Network is required. Physical effort is required at all times. Lifting up to 75 lbs. Must be knowledgeable of firing, operation, and repair of boilers, water chillers, pumps, generators, and similar operating equipment and be able to detect and correct equipment malfunctions. Position requires being on feet, standing and walking, for 95% of shift. Also requires stooping, crawling, and kneeling. Routine exposure to unpleasant physical conditions, such as heat, cold, and noise. Routine exposure to hazards, such as steam, hot pipes, pressured boilers, and bio-hazard wastes. Must be knowledgeable of firing, operation, and repair of boilers, water chillers, pumps, generators, and similar operating equipment and be able to detect and correct equipment malfunctions. Complete an online application at: MedStarMontgomery.org 18101 Prince Philip Dr. . Olney, MD 20832 WEB ID BA200419 Source - Baltimore Sun
PROJECT ENGINEER
Details: Project Engineer BA213038 Corman Marine Construction, leading heavy civil and marine contractor operating in the Mid-Atlantic States, has an opening for a Project Engineer . Minimum 5 years exp working on heavy civil and marine construction projects REQUIRED . Other requirements include but not limited to: knowledgeable in job cost, scheduling, safety, construction related software systems, computer literate. Civil Engineering or Construction Mgmt Degree preferred. Viewpoint experience a plus. Competitive wages, benefits. Email resume w/salary requirements to . Equal Opportunity Employer Source - Baltimore Sun
Principal Cyber Engineer
Details: Experienced Kernel Developers are needed to lead efforts in Annapolis Junction, Maryland.Raytheon SI is focused on providing software and hardware level information security solutions to government and Fortune 500 customers. People on our team have presented at every major security conference, have been core contributors to a laundry list of major open source projects, and integral parts of numerous successful commercial security ventures. In addition to our competitive salary, one of the best benefits is that you no longer feel like the only smart person in the room; there's always someone to learn from.We take our work and our fun seriously. We refuse any work that isn't hard and engaging, we make sure our engineers have the tools they need to do their jobs, and focus on recognizing results. Surfboards, pirate flags, DEFCON black badges decorate our offices, and our Nerf collection dwarfs that of most toy stores. Our research and development projects cover the full spectrum of offensive and defensive security technologies for computer network operations, if it runs code somebody in our office has probably looked at it.Position Description:Information security continues to be a growth industry. We are constantly looking to find the right candidates who can do this challenging work.Candidates must be able to play both sides of the fence, both developing and defeating new and advanced security techniques. Projects will be undertaken in small teams with close coordination with customers to quickly enhance capabilities or resolve issues in existing tools. Requirements:* 8+ years C/C++ development* 5+ years developing and analyzing operating system internals (Windows, Linux, or OSX)* Device driver development* Network communication implementations* System and application debuggingDesired experience includes:* Assembly programming and analysis (any major architecture)* Kernel process hooking* Rootkit detection* Software architecture* Prior experience supporting US government CNO missions.Security Clearance: This positions requires a US Citizenship for a US Government Clearance. Required Education:A BS in Computer Science, Electrical Engineering or related discipline
Sr. Cyber Engineer II
Details: Experienced Offensive CNO Developers are needed to fill multiple positions in Annapolis Junction, Maryland.Raytheon SI is focused on providing software and hardware level information security solutions to government and Fortune 500 customers. People on our team have presented at every major security conference, have been core contributors to a laundry list of major open source projects, and integral parts of numerous successful commercial security ventures. In addition to our competitive salary, one of the best benefits is that you no longer feel like the only smart person in the room; there's always someone to learn from.We take our work and our fun seriously. We refuse any work that isn't hard and engaging, we make sure our engineers have the tools they need to do their jobs, and focus on recognizing results. Surfboards, pirate flags, DEFCON black badges decorate our offices, and our Nerf collection dwarfs that of most toy stores. Our research and development projects cover the full spectrum of offensive and defensive security technologies for computer network operations, if it runs code somebody in our office has probably looked at it.Information security continues to be a growth industry. We are constantly looking to find the right candidates who can do this challenging work.Position Description:We need offensive CNO developers to focus on the development of new tools and capabilities. You will work with a team of approximately 40 researchers, developers, and testers to produce and refine the capabilities. Work will be performed at a contractor facility and with close interaction with the end customer. Requirements:* 5-8 years supporting US government CNO missions* 5+ years C/C++ development* Assembly programming and analysis (any major architecture)* Strong grasp of operating system internalsDesired experience includes:* Networking protocol analysis* System and application debugging* Kernel process hooking* Device driver developmentSecurity Clearance: This positions requires US Citizenship to acquire a US Government Clearance. Required Education:A BS in Computer Science, Electrical Engineering or related discipline
