Customer Service Representative
Details: Job Classification: Contract Aerotek is accepting applications for Customer Service Representatives for a client in Leavenworth, KS. These are 6 month contract-to-hire opportunities starting at $10/hr.Qualified candidates must have 1+ year(s) of customer service experience in a call center environment. Representatives will be handling inbound calls from customers to answer questions about their accounts.There will be 4 weeks of classroom training that is Monday-Friday 8am - 4:30pm. After training, the pay rate will increase to $11/hr and Representatives will be working a shift between 1pm-11:30pm. Candidates MUST be available to work any day of the week after training (Sunday-Saturday). Join Aerotek Professional Services®. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
Recovery Associate (Government Services)
Details: More than a work space A-ha! Ever have one of those moments at work when everything just seems to click? We love those moments because, to us, an "a-ha!" moment means a professional growth moment. At West, we know that professional development means success—for you and for our company. That's why it's more than a work space here ... it's a place to grow.As a Recovery Associate in our Fredericksburg office, you are responsible for performing a variety of tasks necessary in recovery to effectively recovery mispaid, erroneously paid, or unpaid accounts on behalf of our clients; comply and be knowledgeable of all federal and state laws governing the collection of accounts; develop and maintain professional interpersonal communications with internal and external customers; contact consumers via telephone, mail, fax or email, following recovery techniques to arrange payment in full or reasonable payment arrangements; as required, assist in projects and provide assistance to team members, as necessary.
Call Center Network Administrator
Details: XEROX is looking for a Call Center Network Administrator. To be successful in this role, a Network/Desktop Support Administrator should possess the following skill sets and personal attributes. · Firm Belief that Client Goals are Our Goals. · Strong Work Ethic · True Sense of Urgency. · Ability to Effectively Communicate through multiple mediums · Strong Focus on Results · Attention to Detail · Solid Commitment to Teamwork · Continuous Self Improvement Operations Experience: In order to deliver results, the Network Administrator must possess a solid understanding and demonstrated success in the following: · A good judge of people · Dedicated to creating and maintaining high quality IT systems · Motivation · Discipline · Telephony · Databases · Client/servers and networks · ACDs and dialers · Measures of success in all of the above Systems Experience: · Basic pc hardware and software support, including all standard operating systems (Windows 7 and Windows XP) · Local Area Network (LAN) support, including all associated systems (servers, software, cabling, etc.) · Wide Area Network (WAN) support, including routers, data circuits, firewalls, etc. · Telephony systems, including PBX, ACD, IVR, voice mail, cabling, voice circuits, and associated systems. · Experience with set up, configuration and management of Microsoft and Linux Servers · Direct experience supporting 200+ workstations · PBX experience General Duties and Responsibilities: · Responsible for the proper operation and maintenance of all network and telephony systems · Provides telecommunications technical support for multiple call centers’ telecommunications infrastructure · Make sure daily tasks are properly performed and documented, including: virus scans, backups, user maintenance; provide reports to center/corporate management related to downtime, timeliness and accuracy, etc. · Diagnose and resolve problems related to call center systems. · Develop and implement security plan to protect the center, the systems, and the data from unauthorized use or access.
Desktop Support I (Entry Level)
Details: The Desktop Support I – (IT Support Services) position serves as a central point of contact to complete end user and management requests in regards to problems or implementations at the desktop/workstation level Applies understanding of computer software and hardware to diagnose problems, determine appropriate course of action, provide complete follow-through to successful resolution or escalate to appropriate support technician and/or department Configures and provides instruction in the use of software applications on desktop computers for employees Provides in-depth support on Windows applications, network connectivity, user accounts, network printing, and any other desktop hardware/software issues Works with other IT support staff to implement and maintain internal and external applicationsResponsibilities: Responsible for maintaining, configuring, and upgrading computer systems. Perform minor computer repairs and coordinate vendor support for more critical repairs Responsible for maintaining and updating hardware and software inventories on desktop and server equipment Required to carry a cell phone/pager and be on call for emergencies Occasionally required to perform job duties outside of normal business hours Build and maintain positive relationships with customers and all internal departments to deliver a high level of service Physical movement of computer related equipment Meet departmental service level metrics
Customer Service Consultant-Full training provided!
Details: Customer Service ConsultantAre you ready to take the next step in your career?Sutherland Global Services is currently hiring Customer Service Consultants. We offer full-time paid training to prepare candidates for success in this position. This exciting opportunity is a great way to advance your career and achieve your professional goals!Apply Today! Go to http://qhire.net/728400 Why should I apply? The position provides excellent opportunity for career growth. We offer full Health benefits, paid holidays and time off, and employee discounts. Where? This position is located in Alexandria, Louisiana.When? We are hiring NOWWho? Sutherland Global Services, a leading BPO company How? Apply Today! Go to http://qhire.net/728400 What? Keep reading below for more details about the position
Tier 2 Desktop Support
Details: Job Classification: Contract Technical Environment: Windows XP, Active Directory, Outlook, VBscript Non-Technical Skills: Absolute must have good communications skills AND documentation AND think quick on here feet AND the aptitude To learn new things as well as be humble To do things that would be beneath them •**This is a 50/50 split role between Desktop Support and Help Desk. Must come from a diverse background.***•Must have worked at a company for more than 3-4 years. Looking for people who have held permanent roles, less contracting.* Join TEKsystems® and get your career on the fast track. As the leading technology staffing and services firm, we are passionate about deploying high-caliber IT and communications expertise. To satisfy our constant need for expertise, we actively seek talented Technical Professionals with all levels of information technology and communications skills. TEKsystems knows that every professional has different needs, so we'll work together to determine a suitable benefits package. We offer options to our Technical Professionals that could include: a health plan, 401k, provisions for vacation and holiday pay, and technical and professional training. With a foundation as the nation's largest IT staffing firm, we've become a billion-dollar services company by blending superior client service with an unrivaled ability to source and manage talent to precise specifications, resulting in successful technology executions. Allegis Group and its subsidiaries are equal opportunity employers. M/F/D/V
OUTSIDE SALES REPRESENTATIVE
Details: OUTSIDE SALES REPRESENTATIVE, NEW JERSEYCoffee Distributing Corp. (a subsidiary of Compass Group), NY Metro’s largest office coffee service company has been in business since 1963. CDC is headquartered in Garden City Park, NY; has over 20,000 customers in the tri-state area, and we’re growing. We provide a wide range of refreshment products and vending services for offices as well as coffee and other beverages for restaurants and food shops. We deliver high value to our customers while treating our staff, customers and the general public fairly in all our dealings. We are currently looking for a Results Oriented Outside Sales Representative to work mainly in the Monmouth, Ocean, and Atlantic Counties.***Qualified candidates may submit their resumes to , or fax to 516-213-9434. ESSENTIAL DUTIES & RESPONSIBILITIES: * To open new accounts* Maintain and service existing accounts* Maintain a prescribed level of profitability for the company.* Formulate personal sales goals with sales manager and participate in periodic reviews* Submit required activity reports.* Attend and participate in sales meetings and trade shows* Review problem accounts with sales manager to minimize account attrition.* Be knowledgeable in use of all equipment.* Be aware of all new products, prices and changes.* Participate in sales development programs such as “cold call sheets."* Maintain and develop your personal sales portfolio.
Charleston SC, Assistant Store Manager
Details: Our 100 year success is first and foremost attributed to our people. We thrive because of the passionate and dedicated people we hire, and we rely on individuals to match our enthusiasm for our business and our drive for success.We take the meaning and purpose of our brand seriously, and know that in order to help consumers move further, faster, and more frequently, we must embrace this notion ourselves. Our associates are always on the move. They move themselves forward and move our business forward and are motivated to move forward with us.As an Assistant Store Manager, you will manage the daily operations of the retail store, be responsible for achieving profitable sales results, promoting superior customer service, supervising staff and making decisions on hiring, training, performance management, development, and employee relations. In this role, you will work on the selling floor and ensure the security of associates, merchandise, and store assets. You will set goals for Assistants and Department Leads ongoing, and also work with our central management team to develop seasonal action plans, discuss merchandise offerings, track inventory levels, and model stocks to improve sales performance.You’re a seasoned retail professional with an infectious, positive, can-do attitude. You’re entrepreneurial, energetic, well organized and love the challenges that come with developing talent, making operations more efficient, and engaging customers within your community. You love learningand also have a:Bachelor's degree or equivalent experience. Minimum of 3-5 years of retail experience, preferably with a specialty brand Excellent verbal and written communication skills Strong computer skills including inventory software Flexible availability including weekends and holidays as needed.Our Benefit OfferingsWe’re happy to provide traditional benefits, but to us, the greatest benefit of working at New Balance is taking advantage of additional programs that will enhance your life at work and at home as you grow with our business. Our benefits, at a glance, include:Medical and dental insurance after 30 days 401k plan with dollar to dollar match up to 5% of your contribution Generous vacation starting at two weeks paid time off the first year, increased ongoing Paid company time to volunteer in the community Tuition reimbursement Fitness membership reimbursement 40% associate discount on all merchandiseYour Career DevelopmentWhile the company looks to achieve strategic goals, each associate is encouraged to take ownership and mold their development process as they conquer their personal aspirations. To guide you in the process we offer traditional and nontraditional development opportunities, including mentor programs, to help you move your body or career, in which our executives participate as mentors. We also offer customized team sessions, on and off-site seminars and tuition reimbursement.New Balance is an Equal Opportunity Employer.
Customer Service/ Billing Clerk
Details: Always Fresh, Inc.The newest subsidiary of Associated Wholesale Grocers has an opening for an "entry level" Customer Service/Billing Clerk located in our Fort Worth DivisionPosition responsibilities:Assist the Always Fresh staff with all business functions & performing all clerical tasks required.Provide excellent customer service to military retail stores. Respond and resolve any problems with member stores or direct questions to appropriate staff member.Assist Always Fresh staff in the effective communication with military retail stores to include: processing incoming orders, manually adjusting orders, reviewing billing issues and any clerical or customer related requests as necessary.Share responsibility with other customer service clerks for shuttling mail, distributing and processing incoming mail.Complete special projects as assigned by Always Fresh management.Use the SCM system to verify data and orders & perform routine item setup and maintenance.
Cashier- Danville, VA
Details: Objective: This position will be required to accurately count, verify, & balance money during the scheduled work period. The cashier will be held accountable for reporting overages and shortages of routes counted & maintain accurate documentation. Also responsible for some general administrative duties and may support inventory control process as required.Schedule: Key Accountabilities: Count, verify, & balance all revenues received to ensure accurate reporting. Receive sales revenue in the form of cash and check form route delivery staff to ensure accounting for company funds. Reconcile Symbol hand-held units against cash and checks to ensure accurate payments. Prepare bank deposit paperwork to ensure proper credit for funds. Collect and distribute vendor keys to insure safety of funds and products. Order deposit slips to ensure appropriate levels for branch operations. Maintain a supply of all forms, deposit books, deposit slips, etc. Qualifications: Experience in counting & settlement of revenue and assets. Experience in a cash room and experience as a dedicated cashier is strongly preferred. (related experience does not include a retail cashier). Must have a thorough knowledge of cash handling and counting. Strong math skills are required. Basic level computer literacy. Ability and experience with 10-key calculator and counting devices (coin counter, & currency counter) strongly preferred. Must have excellent oral and written communication skills. Must have a high degree of integrity, be dependable, and participate as a team member to achieve common goals. Experience with Symbol hand-held units are preferred. Must have a strong stable job history. Ability to lift settlement (coin) bags up to 50 lbs. Great Company. Great Jobs. Opportunity to Earn Great Rewards. These words summarize our Employee Value Proposition (EVP). Our EVP is the embodiment of Coca-Cola Bottling Co. Consolidated's dedication to its employees. It represents a compelling and differentiating promise designed to define the work experience at CCBCC and to communicate a comprehensive partnership between CCBCC and you. If you're interested in joining a company that takes this promise seriously, then you should consider joining our team!
Retail Sales - Altamonte Springs, FL - $9/hr - NO NIGHTS
Details: If you are looking to work for a company that is stable, an industry leader, with 2100 locations throughout the United States, then Public Storage is it! With an exciting customer-centric focus, Public Storage provides a full range of storage solutions to its customers. Public Storage is the largest self storage company in the United States. By joining our team of talented storage experts, you become an integral part of our dynamic customer-focused sales environment. Keep reading to learn how you can make the most of your past experiences and achieve new career heights with Public Storage. JOB DESCRIPTION If you enjoy customer service and sales and wish to leave behind long weekends and evening hours, then a Property Manager position is for you. RESPONSIBILITIESProvide outstanding customer service by helping customers understand their needs, recommend storage solutions and help them acquire the needed product solutions Assist reservation and walk-in customers (both in person and on the phone) in renting storage units, understanding the lease terms, fees and insurance and completing lease agreements Consult, sell, and up sell to customers merchandise such as boxes, tape and other appropriate products that meet their needs Ensure the appearance of the property is customer ready by cleaning units, sweeping, mopping, removing debris, wiping windows, etc...; ultimately ensure property appearance is safe and welcoming Work in one or more locations, independently or with another manager Manage, verify, balance cash drawer; prepare and make daily deposits Conduct a daily physical storage unit inspection confirming inventory availability and ensuring each unit is secure or ready to rent. Work closely with District Manager to receive training and coaching when needed, striving to exceed all company expectations BENEFITSHourly rate of $9.00 Opportunity to earn a raise of $.50 per hour after six (6) months of employment Opportunity to participate in our performance-based incentive program after six (6) months of employment On-site paid company housing at many locations if/when available Competitive Paid Time Off (PTO) program that grows with tenure. Program also includes an annual cash payout of any unused hours in excess of 40. Medical/Dental/Vision, Life Insurance, STD and LTD 401(k) With Matching Contributions 15 days of Fully Paid and Comprehensive New Manager Training
RETAIL SALES - FALLS CHURCH VA - $10.00 - Days Only
Details: If you are looking to work for a company that is stable, an industry leader, with 2100 locations throughout the United States, then Public Storage is it! With an exciting customer-centric focus, Public Storage provides a full range of storage solutions to its customers. Public Storage is the largest self storage company in the United States. By joining our team of talented storage experts, you become an integral part of our dynamic customer-focused sales environment. Keep reading to learn how you can make the most of your past experiences and achieve new career heights with Public Storage. JOB DESCRIPTION If you enjoy customer service and sales and wish to leave behind evening hours, then a Property Manager position is for you. RESPONSIBILITIESProvide outstanding customer service by helping customers understand their needs, recommend storage solutions and help them acquire the needed product solutions Assist reservation and walk-in customers (both in person and on the phone) in renting storage units, understanding the lease terms, fees and insurance and completing lease agreements Consult, sell, and up sell to customers merchandise such as boxes, tape and other appropriate products that meet their needs Ensure the appearance of the property is customer ready by cleaning units, sweeping, mopping, removing debris, wiping windows, etc...; ultimately ensure property appearance is safe and welcoming Work in one or more locations, independently or with another manager Manage, verify, balance cash drawer; prepare and make daily deposits Conduct a daily physical storage unit inspection confirming inventory availability and ensuring each unit is secure or ready to rent. Work closely with District Manager to receive training and coaching when needed, striving to exceed all company expectations BENEFITSHourly rate of 10.00 Opportunity to earn a raise of $.50 per hour after six (6) months of employment Opportunity to participate in our performance-based incentive program after six (6) months of employment On-site paid company housing at many locations if/when available Competitive Paid Time Off (PTO) program that grows with tenure. Program also includes an annual cash payout of any unused hours in excess of 40. Medical/Dental/Vision, Life Insurance, STD and LTD 401(k) With Matching Contributions 15 days of Fully Paid and Comprehensive New Manager Training
RETAIL SALES - STERLING VA - $10.00 - Days Only
Details: If you are looking to work for a company that is stable, an industry leader, with 2100 locations throughout the United States, then Public Storage is it! With an exciting customer-centric focus, Public Storage provides a full range of storage solutions to its customers. Public Storage is the largest self storage company in the United States. By joining our team of talented storage experts, you become an integral part of our dynamic customer-focused sales environment. Keep reading to learn how you can make the most of your past experiences and achieve new career heights with Public Storage. JOB DESCRIPTION If you enjoy customer service and sales and wish to leave behind evening hours, then a Property Manager position is for you. RESPONSIBILITIESProvide outstanding customer service by helping customers understand their needs, recommend storage solutions and help them acquire the needed product solutions Assist reservation and walk-in customers (both in person and on the phone) in renting storage units, understanding the lease terms, fees and insurance and completing lease agreements Consult, sell, and up sell to customers merchandise such as boxes, tape and other appropriate products that meet their needs Ensure the appearance of the property is customer ready by cleaning units, sweeping, mopping, removing debris, wiping windows, etc...; ultimately ensure property appearance is safe and welcoming Work in one or more locations, independently or with another manager Manage, verify, balance cash drawer; prepare and make daily deposits Conduct a daily physical storage unit inspection confirming inventory availability and ensuring each unit is secure or ready to rent. Work closely with District Manager to receive training and coaching when needed, striving to exceed all company expectations BENEFITSHourly rate of 10.00 Opportunity to earn a raise of $.50 per hour after six (6) months of employment Opportunity to participate in our performance-based incentive program after six (6) months of employment On-site paid company housing at many locations if/when available Competitive Paid Time Off (PTO) program that grows with tenure. Program also includes an annual cash payout of any unused hours in excess of 40. Medical/Dental/Vision, Life Insurance, STD and LTD 401(k) With Matching Contributions 15 days of Fully Paid and Comprehensive New Manager Training
Data Entry Clerk (5:30pm-2am)
Details: Job Classification: Contract Our Mortgage Servicing client located in Palm Harbor is looking for Data Entry Specialist. Job Responsibilities- High volume of data entry & data processing- Good computer skills are necessary for the positionNecessary Requirements- Experience of data entry, clerical, or administrative- 40+ WPM typing scores- High School Diploma/GEDShift:M-F5:30pm-2am Join Aerotek Professional Services®. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
Field Auto Claims Specialist - Dallas/Ft Worth, Texas
Details: Liberty Mutual Insurance “Helping people live safer, more secure lives” since 1912, Boston-based Liberty Mutual Insurance is a diversified global insurer and third largest property and casualty insurer in the U.S. based on A.M. Best Company’s report of 2010 net written premium. Liberty Mutual also ranks 82nd on the Fortune 100 list of largest corporations in the U.S. based on 2010 revenue. As of December 31, 2010, Liberty Mutual had $112.4 billion in consolidated assets, $95.4 billion in consolidated liabilities, and $33.2 billion in annual consolidated revenue. Liberty Mutual Insurance offers a wide range of insurance products and services, including personal automobile, homeowners, workers compensation, property, commercial automobile, general liability, global specialty, group disability, reinsurance and surety. Liberty Mutual Insurance (www.libertymutual.com) employs over 45,000 people in more than 900 offices throughout the world. Advance your career at Liberty Mutual Insurance - A Fortune 100 Company! Are you looking for an opportunity to join a claims team with a responsible company that has consistently outpaced the industry in year over year growth? Liberty Mutual Insurance has an excellent claims opportunity available. As an Auto Claims Specialist, you will help people resolve problems and live safer more secure lives. You will get the opportunity to use your investigative and negotiation skills in a fast paced environment while protecting the assets of the company. This position concentrates on field investigations for the assigned cases. In addition to a wide range of benefits, as an employee, your insurance education and training are paid by Liberty Mutual Insurance. Responsibilities: Prepares or reviews itemized appraisals indicating costs of parts, materials, and labor hours necessary to restore damaged vehicles to their pre-damage condition, using multiple software systems. Provides claims team with expert advice on vehicle repair, parts costs, garage expertise, and opinions on whether specific damage is related to a particular accident. May make recommendations regarding coverage of damage. Effectively utilizes job assignment software to manage daily work assignment Determines when a damaged vehicle is categorized as a total loss and makes appropriate changes to systems to involve the appropriate claims staff. Alerts underwriting, marketing and/or risk management regarding questionable risks encountered to ensure that potential hazards are clearly documented. Performs other duties as assigned. Field staff may drive to multiple locations and must maintain a valid driver's license in addition to meeting all requirements of a company car custodian.
Shipping Clerk / Scale Operator - Memphis, TN
Details: Shipping Clerk / Scale Operator Memphis, TN RockTenn (NYSE: RKT) Norcross, GA RockTenn is one of North America’s leading manufacturers of paperboard, containerboard, consumer and corrugated packaging and one of the world’s largest paper recyclers. Over the years, Rock-Tenn has outpaced its peers in revenues, profitability, EBITDA and stock price. We’ve done this by creating and following a bold strategy of: exceeding our customers' expectations every time, creating long-term shareholder value and encouraging and rewarding employee excellence. Since its founding in 1936, Rock-Tenn has focused on developing packaging and paperboard products that bring high value to its customers, employees and shareholders. The company now operates approximately 240 facilities across the United States, Canada, Mexico, Argentina, Chile and China. We employ 26,000 employees and are North America’s largest paper recycler, largest display manufacturer, largest pre-print linerboard producer, 2nd largest producer of containerboard and corrugated packaging, 2nd largest producer of coated recycled paperboard, and 2nd largest producer of folding cartons. RockTenn has an opportunity at our recycle plant in Memphis, TN, for a Shipping Clerk / Scale Operator. Schedule, direct and coach shipping team members as needed to achieve Plant safety and production objectives on a daily basis. Ensure the safe, timely and accurate fulfillment of shipping orders. Ensure the safe, timely and accurate loading and unloading of trailers/containers. Establish and communicate to all team members job performance requirements and minimum standards for daily production. Ensure all telephone calls and visitors are addressed in a timely and professional manner. Facilitate and schedule trucks for domestic and export shipments ensuring that there are timely pickup and drops of equipment. Provide and schedule coverage for pick-ups from customers on an as needed basis. Maintain equipment tracking board to ensure timely and accurate loading & unloading of trailers. Maintain booking tracking board to ensure timely and accurate loading and unloading of shipping equipment. This also ensures that production team produces the commodity that is needed to complete each booking timely. Maintain scale needs as required. Prepare BOL’s for shipments Enter all scale tickets into AS400 system timely. Timely, accurate paperwork flow to accounts receivable, accounts payable. Train and ensure security personnel accurately follow all scale operator processes. Ensure that all glass dumpsters are weighed and documented daily. Maintain driver daily dispatch schedule on a daily basis. Communicate with General Manager, Office Manager and shipping and receiving on equipment needs. Communicate with Office Manager on paperwork needs. Communicate with General Manager and Plant Supervisor on shipment/production needs. Communication with drivers and trucking companies on account issues, equipment issues to ensure pickup deadlines are met in a timely manner. Communication with South Hub, General Manager and Office Manager (Shipment needs, missed pickups, delayed pickups within 24 hours). Other duties as assigned At RockTenn, we seek to be the most respected in the industry. Our employees are committed to exceeding their customers' expectations -- every time. If you enjoy this shared commitment to excellence and discovering value where others haven’t we would like you to consider RockTenn as your employer of choice. Rock-Tenn Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce. M/F/D/V
Service Coordinator
Details: JOB SUMMARY:Responsible for sales of replacement parts and associated activities. Supervises: n/aESSENTIAL FUNCTIONS: Maintains a balanced inventory consistent with the requirements of the ICS service department and customer accounts. Assists in establishing pricing parameters in each part category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty. Establishes individual parts inventory levels and balances them for maximum turnover. Monitors and adjusts inventory to minimize obsolescence. Ensures Field Service Engineers are adequately supplied with all parts and materials as needed. Oversees purchasing of supplies and materials for Service Engineers. Analyzes sales, expenses, and inventory monthly to maintain profit goals. Provides technical assistance to employees and customers. Coordinates a prompt, efficient, and timely flow of paperwork. Processes all data entry for quotes, pricing, sales orders, order confirmations, delivery times, shipping. Understands, stays aware of, and complies with federal, state, and local regulations that may affect parts sales. Performs periodic sales calls to qualified potential/targeted customers within sales area or as assigned by General Sales & Service Manager. Extensive telephone/email contact to ICS customer base. Introduces optimization/upgrade components to existing customers. Prepares price and delivery quotations. Follows up on parts requests and orders. Determines pricing levels. Conducts planning and coordination of FSEs. Creates quotes for billable hours. Communicates with service engineers for opportunities and input. General: Initiates good customer service by giving prompt, efficient and friendly service for internal and external customers. Abides by all regulations, policies, work procedures, and instructions. Abides by all safety rules and uses all appropriate safety equipment. Performs other duties as assigned.
Office Manager
Details: Job ID: 3445Position Description: Supervise direct reports, Billing Administrators and Timekeepers.Responsibilities include:• Billing for La Porte 5 area divisions. • Contracts and Rate maintenance. Set up a centralized contract file for all customer contracts and related customer documents. • Gathering information required to set up new Customers in PeopleSoft and the establishment of a customer contract file.• Monitoring unbilled and resolving any billing problems with Administrative Assistants and Operations. Need to meet corporate, customer, and area assigned goals for customer billing.• Month end revenue accruals – both on-system and offline. Must have proper detailed support for all revenue accruals.• Complete monthly reconciliations for assigned GL accounts. Reconciliations are completed using the Electronic Close binders. Accounts assigned include AR and revenue accrual accounts and any other accounts assigned by the Region Controller.• Groups preparation for and participation in weekly unbilled and AR meeting.• Follow up on unbilled issues and AR issues. Distribution of detail unbilled reports to billing admins for all unbilled over 31 days.• SOX compliance for all Billing, Customer Contract and relevant close related items.Position Requirements:Bachelor’s degree preferred.Associates degree and Intermediate Accounting courses required.Five (5) or more years’ experience with a large scale accounting and financial reporting system, with experience in GL, AR. Advanced Excel skills requiredTwo (2) or more years of supervisory experience, managing direct reports. Position requires strong organizational skills and problem solving abilities. Strong communication skills and able to provide timely and direct performance feedback. Equal Opportunity Employer M/F/D/V
