Support Center HR Intern
Details: At Panda, we all share a common mission: 'Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives.' We invest in our people because great people run great operations that will exceed our guests' expectations. Talk to any of our associates and you will experience a culture dedicated to its mission and our five fundamental values- Proactive, Respect/Win-Win, Growth, Great Operations, and Giving. Panda Restaurant Group includes the original Panda Inn fine dining restaurants, Panda Express, our Gourmet Chinese food concept served in a fast casual environment, and Hibachi San, our Japanese grill concept. The family owned and operated company is still run by founders Andrew and Peggy Cherng. Panda offers competitive benefits and rewarding opportunities, from entry-level positions to management. We have restaurant positions available nationwide and support center positions in Rosemead, CA. Come join the nation's largest and fastest growing Asian restaurant company. Job Description: The Human Resources (HR) Recruiting Assistant will be working with Support Center Corporate Relations & Recruiting team. The Recruiting Assistant intern will be able to learn and be involved in the full cycle recruiting, interviewing and candidate assessment process. In addition, this intern will provide general support to the recruiting team and help coordinating Passion for Panda New Hire Orientation class. Responsibilities:Assist the Support Center Corporate Relations & Recruiting team with posting positions, sourcing resumes, scheduling interviews, and conducting initial phone screenings. May participate in college recruiting events to represent Panda Restaurant Group (PRG) and identify potential candidates. Support HR and Recruiting projects as needed, such as Passion for Panda New Hire Orientation course. Provide general support to the HR team, including processing HR invoices and employee referral bonus checks.
DP&C Intern
Details: Support DPC directors in the development of design standards, updating brand standards matrix and DPC website, assisting in the preparation of design presentations.Assemble image design boards, research materials and products, draft specification standards, and assist with the cost/data spreadsheet developmentSupport DPC project managers with brand reviews, reviewing construction documents, reviewing shop drawings for conformance and general cost/data development.
Marketing Telemarketer - Intern
Details: GFI Software is a dynamic, growing technology company with offices, customers and partners around the world. Our extensive product portfolio includes some of the industry’s most exciting and in-demand technologies. At the heart of our global operations is a talented and diverse team of professionals committed to making GFI a market leader. We are seeking dedicated, creative and driven individuals to join our team and grow professionally with us. GFI offers demanding, challenging and rewarding career opportunities in software development, sales, marketing, finance, human resources, accounting and more. We provide excellent benefits, competitive salaries and promise you a world of opportunities. We are an equal opportunity employer. General Summary: This intern position will interact primarily with our extensive network of managed service provider partners, distributors and prospects. Our goals are to generate awareness and increase attendance to our annual customer conference, increase ROI from tradeshow events through call campaigns and facilitate translation of sales/marketing materials and communications for distributors in LATAM. This person will follow a general call script to a pre-determined set of partners or contacts with clearly defined call-to-actions and goals for each call campaign or project. Essential Duties and Responsibilities:50-100 outbound calls per day to a prepared call listNecessary documentation in Excel Spreadsheets or CRMFollow up email sent to all contacts from the call listTranslation of marketing materials to Spanish and/or Portuguese Additional Duties and Responsibilities:Performs additional duties as assigned by US Marketing Manager Standards of Performance:Ability to adjust to change as neededAbility to effectively interact with all levels of managementAbility to provide timely and courteous customer serviceAbility to work independently with minimal supervisionPossesses strong organizational and time management skillsAbility to effectively work under pressure and strict deadlines Required Education:High School / G.E.D. Preferred Education:Bachelors Degree or equivalent work experience Required Skills:Competent in general PC useExcellent Oral and Written communication skillsSufficient knowledge of Excel Preferred Skills:Fluent in Spanish and/or Portuguese #CBUS
Retail Sales Manager Trainee
Details: As a Retail Sales Manager Trainee with Denver Mattress Company, you will participate in the absolute best training program mattress retailing has to offer. You will learn all aspects of the mattress industry in a no-pressure based sales environment with an unbeatable, factory direct product suite, and world class customer service. In addition, you will learn all aspects of retail store management including: Hiring, training and team development Goal setting and attainment Merchandising and floor design Inventory and asset management Developing results through achievement with a team Enriching and delivering our company culture across the store And much more! By demonstrating proficiencies in the areas of sales and retail leadership you will have the opportunity to take advantage of our amazing, national career progression opportunities! At Denver Mattress Company, we promote only from within based on merit and performance.
Marketing Intern
Details: Overview:CLEARLINK is a national leader in media creation and sales. As the premier sales and marketing employer in Salt Lake City, and one of Utah's fastest growing companies, our clients include some of the largest brands in the nation (DISH Network, ADT Home Security, and Qwest) among others. With our rapid growth, we are looking to find a high-energy, motivated Marketing Intern to join our team!JOB DESCRIPTION Your day will consist of conceptualizing and composing news (blog) articles that inform our readers about what is happening each day in the world of business and technology. You will monitor social media conversations + trends and use special tools to curate content into posts – capturing online sentiment and embracing internet culture (a la BuzzFeed). You will monitor our official social media accounts and recommend tweets, posts, and replies based on daily activity. You will sit in on strategy meetings and offer suggestions for better engagement with our community. REQUIREMENTS • Strong writing ability• Previous experience at a publication or website preferred (or an amazing personal Tumblr)• Deep understanding of #SocialMedia• Firm grasp of internet culture and technology (know what a meme is?)• Ability to multi-task and maneuver between projects• Ability to take constructive feedback• Computer literacy (better than your grandma)
Intern
Details: The intern will gain exposure to working in a corporate environment and the financial/title industries working under the close supervision and guidance of a manager and/or mentor
Junior Marketing Associate
Details: ENTRY LEVEL MANAGEMENT / MARKETING / ADVERTISING / SALES Junior Marketing Associate- MARKETING/ADVERTISING EXPANSION Begin an Exciting Career TODAY! Smithworks Events, Inc. is a firm providing marketing, advertising and consulting services to large corporations. We identify and develop new streams of revenue for our clients through UNIQUE advertising strategies including sales, promotions, and innovative marketing solutions. We create and execute these campaigns and convey the promotions to each respective target market. We recently launched a new division, running in store promotional campaigns for products in the beauty/cosmetic, health/wellness, audio, & gourmet food industries. This has elevated us to the status of a FULL-SERVICE Marketing Firm. Our company has excelled throughout the economic hard times. This is due to our unique approach to advertising and marketing for our clients. We provide low-cost advertising to our clients and get paid on results. Over the last year our clientele list has doubled. We have expanded and added new divisions and new offices in the St. Louis region.
Receptionist
Details: Eagleton Engineering has been serving the energy industry on a continuous basis since 1965. Eagleton Engineering's initial services were focused on pipelines and related facilities such as metering stations, pumping stations, tank farms, compressor stations, etc. Over the years, Eagleton Engineering has expanded services to include gas treating plants, condensate stabilization processes, fractionation plants, and others. However, pipelines and their related facilities have remained the mainstay of Eagleton Engineering's business.
Inside Sales - Account Representative
Details: AGL Resources (NYSE: GAS) is an Atlanta-based energy services holding company with operations in natural gas distribution, retail operations, wholesale services, midstream operations and cargo shipping. As the nation’s largest natural gas-only distributor based on customer count, AGL Resources serves approximately 4.5 million utility customers through its regulated distribution subsidiaries in seven states. The company also serves more than one million retail customers through its SouthStar Energy Services joint venture and Nicor National, which market natural gas and related home services. Other non-utility businesses include asset management for natural gas wholesale customers through Sequent Energy Management, ownership and operation of natural gas storage facilities, and ownership of Tropical Shipping, one of the largest containerized cargo carriers serving the Bahamas and Caribbean region. For more information, visit www.aglresources.com. The Voice of the Customer is more important than ever and we are ready to hire additional inside sales agents that have superior customer service skills and a positive attitude. Our call center is JD Power Certified for 6 years in a row and we would like you to be part of our growing team! Our inside sales team is second to none. We earn the right to offer energy efficiency and warranty products and services by taking care of our customers first.Job Summary: An Associate Account Representative educates and sells energy efficiency and warranty products and services to utility customers. Our mission is to provide peace of mind to our customers around the safe and efficient operation of their household equipment and appliances. Their sales and service expertise is leveraged for success on a six time JD Power award winning team. Candidates with previous sales and customer service experience (preferably in a call center) enjoy a professional and fast paced environment at Nicor National. During the first 90 days of employment, Associate Account Reps are in a training program designed to increase their overall effectiveness. They learn how to sell energy efficiency products and services in a blended environment, while learning how to manage inbound customer service/sales calls. During the 90-day program, Associate Account Reps trainees work closely with facilitators, coaches and supervisors to achieve critical milestones and pass the required assessments.
Functional Expertise:
Business Acumen:
Engagement:
Driving Results:
Functional Expertise:
- Selling energy-related products and services to residential customers following quality standards and scripting processes and procedures as trained and documented in the company policy and procedure manual.
- When assigned, the Representative may also perform utility start and transfer service following designated utility standards
- Account Representatives are expected to navigate multiple computer systems efficiently and accurately enter data accurately, recording transactions and data, while continuing to resolve customer needs.
Business Acumen:
- Depending on the program or client, the Account Representative must have a thorough understanding of utility move and transfer processes and requirements as well as a thorough knowledge of the benefits of our suite of products and services
Engagement:
- Reflects our company Values in behavior and actions and contributes to our positive, results-driven culture
- Account Representatives need to possess the ability to work independently within a large group or team, and be comfortable with coaching feedback and monitoring of calls.
- Possess the sales and service skills to create positive memories for our customers with each interaction
Driving Results:
- Create and maintain personal/team sales goals daily, weekly, monthly.
- Maintain and exceed client and customer expectations through professional telephone interaction on inbound calls, additionally offer existing customers additional products and services.
Guest Services Director - Wyndham Hotels & Resorts, New York NY
Details:
Wyndham Hotel Group, part of the Wyndham Worldwide (NYSE:WYN) family of companies, is the world’s largest hotel company with nearly 7,260 hotels and approximately 618,100 rooms in 66 countries under the hotel brands: Wyndham® Hotels and Resorts, Ramada®, Days Inn®, Super 8®, Wingate by Wyndham®, Baymont Inn & Suites®, Microtel Inn & Suites® by Wyndham, Hawthorn Suites by Wyndham®, TRYP by WyndhamSM, Howard Johnson®, Travelodge® and Knights Inn®. In addition, the company has license agreements to franchise the Planet Hollywood Hotels, Dream® and Night® brands and provide management services globally.
Wyndham Hotel Group's Managed Hotel Division is seeking a Director of Guest Services currently in the New York City area.
Hostperson / Cashier
Details: Job Summary: The Hostperson/Cashier is responsible for ensuring the prompt recognition and seating of all guests in the outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. He/she is also responsible for accepting payment for food and beverages and making proper change for guests and fellow employees. Fundamental Requirements: • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and other employees.• Greet and seat guests at appropriate tables in a timely manner.• Be attentive of guests' needs assist in providing a pleasant dining experience.• Ensure quality control of menus with regard to cleanliness and appearance.• Know and understand the state liquor laws.• Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.• Collect money and/or credit cards from guests and servers, and make correct change.• Operate the approved credit card machine.• Prepare cashier report at end of shift.• Pay out servers' and service attendants' tips, if applicable.• Perform opening and closing duties according to established side-work checklist• Properly take reservations for all outlets.• Have a thorough knowledge of menus and current specials in all applicable outlets.• Assist servers in the serving of guests, as needed.• Ensure quality control of menus with regard to cleanliness and appearance.• Ensure overall guest satisfaction.
Barista Attendant - Wyndham Grand Orlando Bonnet Creek
Details: The Wyndham Grand Orlando Resort Bonnet Creek, a 400-room luxury resort in the Bonnet Creek Resort complex adjacent to Walt Disney World® in Lake Buena Vista, Florida is searching for Barista Attendants to join the Team. This mix-use development will complement Wyndham Vacation Ownership's adjacent Wyndham Bonnet Creek Resort, the company's flagship timeshare facility in Orlando with a total build out of almost 1,600 vacation ownership units. The hotel's Spanish Mediterranean architecture, designed by HHCP Architects of Maitland, Florida is reminiscent of the of the historic Flagler-era resorts of St. Augustine. The design calls for a 7,000-square-foot Wyndham Blue Harmony TM spa and fitness center; 20,000 square feet of flexible meeting and conference space including an 8,000-square-foot main ballroom designed for groups up to 600; a full-service specialty restaurant; three-meal restaurant; pool bar and grill; lobby bar; and the Wyndham brand's new combination café, barista and food mart. The Barista Attendant is responsible for the timely and accurate preparation of food & beverage items for the outlet. He/she is also responsible for accepting payment for food and beverages and making proper change for guests and fellow employees.
2:30pm- 11:30pm Common Area Attendant-Wyndham Glacier Canyon- (Wisconsin Dells, WI)
Details:
Job Summary:
Clean and maintain the common areas of the Resort to meet property standards.
- Vacuum carpets, upholstered furniture, and/or draperies.
- Empty wastebaskets, clean ashtrays, and transport other trash and waste to disposal areas.
- Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines.
- Dust and polish furniture and equipment.
- Keep walkways, stairs, and all other public spaces maintained.
- Clean restroom areas and replace paper products.
- Wash windows.
Reservations Sales Agent, Full Time
Details: JOB SUMMARY The Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according to Wyndham International standards. QUALIFICATION STANDARDS Education & Experience: • High School diploma or equivalent required.• Experience in a hotel or a related field preferred.• College course work in related field helpful. Physical requirements:• Flexible and long hours sometimes required.• Sedentary work - Exerting up to 10 pounds of force occasionally, and/or negligible amounts of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
General Requirements
• Maintain a warm and friendly demeanor at all times.• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.• Must be able to multitask and prioritize departmental functions to meet deadlines.• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.• Attend all hotel required meetings and trainings.• Maintain regular attendance in compliance with Wyndham Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel.• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.• Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations.• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.• Must be able to cross-train in other hotel related areas.• Must be able to maintain confidentiality of information.• Must be able to show initiative, including anticipating guest or operational needs.• Perform other duties as requested by management. DUTIES & FUNCTIONS
Fundamental Requirements
• Answer all incoming calls promptly, in an attentive, courteous and efficient manner.• Answer guest inquiries about hotel services, facilities and hours of operation.• Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times. Up sell rooms when possible.• Enter reservations into the computer according to standard operating procedures.• Communicate and work closely with the Sales Department concerning group bookings.• Maintain accurate files and reports.
• Book and block rooms using hotel standards for Group Rooming Lists and Booking Agreements.• Give input on trends and opportunities to maximize revenue.• Monitor daily sales activity and alert Guest Services Manager of sold out nights, group status and possible problem situations.• Be able to perform all duties of Guest Services Agent and assist at front desk as needed.• File reservations and group contracts.• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. • Resolve guest complaints, ensuring guest satisfaction. • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. • Maintain complete knowledge of: a) All hotel facilities/services, hours of operation. b) All guest room layouts, bed types, decor, appointments, and locations. c) Room availability for any given day. d) Restricted dates, rates, and room types. e) All room rates, packages, and promotions. f) Specific arrangements between hotel and travel agencies and/or corporate reservations.• Process all reservation requests, changes and cancellations received by phone, fax, mail, internally, and through corporate reservations center or travel agencies. • Ascertain callers' needs through open-ended questions. • Describe room accommodations and all amenities. • Obtain all designated information to book a reservation. • Accommodate special requests and designate such in system. • Access guest history records to best service guests; maintain accurate information in guest history files. • Maximize rate for all reservations. • Promote and sell holiday and other packages to callers requesting reservations on designated dates. • Assist callers with dining room reservations and amenity orders. • Verify availability. Suggest alternate dates for sold-out dates. • Explain guarantee and cancellation policies to callers; assign confirmation/cancellation numbers and relay such to caller. • Relay accurate information on transportation arrangements from airport to hotel; input and document such requests. • Set up proper billing accounts (i.e., share room/tax/incidentals, tax exempt, direct/special billing) and process advance deposits. • Verify all reservation information with caller to ensure accuracy. • Input correct information into proper fields to inform other departments of pertinent information (i.e., traces, alerts, comments, guest messages). • Input all manual reservations into the system. • Obtain approval from Front Desk management for same day reservations on near sell-out dates. • Refer requests for initial booking of group rooms, banquet or convention requests to the Sales Department. • Create individual files and group masters with designated information for each group booking received from the Sales Department. Update changes received from Sales. • Set up group room blocks in the system. Book group reservations against the room block. • Input group rooming lists. • Monitor group cut-off dates and review with Sales or group contact. • Review group resumes and convey all pertinent information in the system to appropriate personnel. • Monitor and maintain wait lists daily. • Compile and maintain information for daily/weekly/monthly reports. • Review status of assignments and any follow-up action with on-coming Agent. I HAVE READ AND UNDERSTAND THE JOB DESCRIPTION AS STATED ABOVE AND ACCEPT THAT ANY OF THE TASKS MAY BE MODIFIED OR CHANGED. I ACCEPT RESPONSIBILITY FOR KNOWING THE MODIFICATIONS AND / OR CHANGES IN THIS JOB DESCRIPTION. I CAN PERFORM THE FUNCTIONS OF THIS JOB AS LISTED ABOVE, WITH OR WITHOUT REASONABLE ACCOMMODATION.
General Requirements
• Maintain a warm and friendly demeanor at all times.• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.• Must be able to multitask and prioritize departmental functions to meet deadlines.• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.• Attend all hotel required meetings and trainings.• Maintain regular attendance in compliance with Wyndham Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel.• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.• Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations.• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.• Must be able to cross-train in other hotel related areas.• Must be able to maintain confidentiality of information.• Must be able to show initiative, including anticipating guest or operational needs.• Perform other duties as requested by management. DUTIES & FUNCTIONS
Fundamental Requirements
• Answer all incoming calls promptly, in an attentive, courteous and efficient manner.• Answer guest inquiries about hotel services, facilities and hours of operation.• Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times. Up sell rooms when possible.• Enter reservations into the computer according to standard operating procedures.• Communicate and work closely with the Sales Department concerning group bookings.• Maintain accurate files and reports.
• Book and block rooms using hotel standards for Group Rooming Lists and Booking Agreements.• Give input on trends and opportunities to maximize revenue.• Monitor daily sales activity and alert Guest Services Manager of sold out nights, group status and possible problem situations.• Be able to perform all duties of Guest Services Agent and assist at front desk as needed.• File reservations and group contracts.• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. • Resolve guest complaints, ensuring guest satisfaction. • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. • Maintain complete knowledge of: a) All hotel facilities/services, hours of operation. b) All guest room layouts, bed types, decor, appointments, and locations. c) Room availability for any given day. d) Restricted dates, rates, and room types. e) All room rates, packages, and promotions. f) Specific arrangements between hotel and travel agencies and/or corporate reservations.• Process all reservation requests, changes and cancellations received by phone, fax, mail, internally, and through corporate reservations center or travel agencies. • Ascertain callers' needs through open-ended questions. • Describe room accommodations and all amenities. • Obtain all designated information to book a reservation. • Accommodate special requests and designate such in system. • Access guest history records to best service guests; maintain accurate information in guest history files. • Maximize rate for all reservations. • Promote and sell holiday and other packages to callers requesting reservations on designated dates. • Assist callers with dining room reservations and amenity orders. • Verify availability. Suggest alternate dates for sold-out dates. • Explain guarantee and cancellation policies to callers; assign confirmation/cancellation numbers and relay such to caller. • Relay accurate information on transportation arrangements from airport to hotel; input and document such requests. • Set up proper billing accounts (i.e., share room/tax/incidentals, tax exempt, direct/special billing) and process advance deposits. • Verify all reservation information with caller to ensure accuracy. • Input correct information into proper fields to inform other departments of pertinent information (i.e., traces, alerts, comments, guest messages). • Input all manual reservations into the system. • Obtain approval from Front Desk management for same day reservations on near sell-out dates. • Refer requests for initial booking of group rooms, banquet or convention requests to the Sales Department. • Create individual files and group masters with designated information for each group booking received from the Sales Department. Update changes received from Sales. • Set up group room blocks in the system. Book group reservations against the room block. • Input group rooming lists. • Monitor group cut-off dates and review with Sales or group contact. • Review group resumes and convey all pertinent information in the system to appropriate personnel. • Monitor and maintain wait lists daily. • Compile and maintain information for daily/weekly/monthly reports. • Review status of assignments and any follow-up action with on-coming Agent. I HAVE READ AND UNDERSTAND THE JOB DESCRIPTION AS STATED ABOVE AND ACCEPT THAT ANY OF THE TASKS MAY BE MODIFIED OR CHANGED. I ACCEPT RESPONSIBILITY FOR KNOWING THE MODIFICATIONS AND / OR CHANGES IN THIS JOB DESCRIPTION. I CAN PERFORM THE FUNCTIONS OF THIS JOB AS LISTED ABOVE, WITH OR WITHOUT REASONABLE ACCOMMODATION.
Guest Service Agent - Wyndham Vacation Rentals, Fort Walton Beach, FL.
Details: Check in/out guests, collect rent money, make guest and owner reservations, and process all guest charges. Answer telephone switchboard and process calls and messages. Process all guest complaints to the appropriate personnel in order to maintain highest levels of guest satisfaction.
- Process guest check-ins and check-outs, and collect rent money. Process credit cards as per ResortQuest procedures. Responsible for accurate daily collection of money and preparing daily reports.
- Answer property's incoming telephone switchboard and direct calls to appropriate person. Record guest telephone and other incidental charges as applicable.
- Use computer to make reservations or check unit availability for guest or owner inquiries.
- Prepare work orders for housekeeping and maintenance departments when problems are reported by a guest. Interface with Owner Relations and property management as necessary. As applicable, follow up to make sure that problems have been resolved.
- Perform clerical duties such as typing, filing, recording, mailing, and computer data input processing.
- Prepare arrival packets (to include site specific maps) for guests.
- Maintain a clean and presentable work station as well as a friendly and courteous personal manner at all times.
- Prepare daily rent receipt journal, deposit receipts, and other reports as required.
- Be knowledgeable and share information about the area with guests.
- Responsible for key control.
- Handles all room moves and assists with relocations
- Acts as a custodian of room safes (if applicable).
- Perform other duties as assigned.
Room Service Order Taker/Cashier - Wyndham Grand Orlando Resort Bonnet Creek
Details: The Wyndham Grand Orlando Resort Bonnet Creek, a 400-room luxury resort in the Bonnet Creek Resort complex adjacent to Walt Disney World® in Lake Buena Vista, Florida is searching for Room Service Order Takers/Cashiers to join this project during it's pre-opening phase. This mix-use development will complement Wyndham Vacation Ownership's adjacent Wyndham Bonnet Creek Resort, the company's flagship timeshare facility in Orlando with a total build out of almost 1,600 vacation ownership units. The hotel's Spanish Mediterranean architecture, designed by HHCP Architects of Maitland, Florida will be reminiscent of the of the historic Flagler-era resorts of St. Augustine. The design calls for a 7,000-square-foot Wyndham Blue Harmony TM spa and fitness center; 20,000 square feet of flexible meeting and conference space including an 8,000-square-foot main ballroom designed for groups up to 600; a full-service specialty restaurant; three-meal restaurant; pool bar and grill; lobby bar; and the Wyndham brand's new combination café, barista and food mart. Preference will be given to candidates who have pre-opening experience. The Room Service Cashier/Order Taker is responsible for taking, communicating and processing guest orders accurately and timely. He/she is also responsible for ensuring that all paperwork is in order and proper payment is collected.
Linen Attendant - Wyndham Vacation Rentals, Fort Walton Beach, FL.
Details: Wash, dry, and fold all linens. Properly stock linen rooms and front desk, as required. Maintain laundry data as necessary. Clean and maintain laundry room.Operate laundry equipment/machinery used for washing, drying and folding of linens.Inspect linens to ensure maintenance of quality and cleanliness standards. Clean and maintain laundry room/facility. Clean dryer filters as required. Dispose of garbage and boxes. Clean dust from washers and dryers.Fulfill laundry runner duties as required, retrieving soiled laundry and restocking linen rooms.Retrieve soiled laundry from the front desk and replenish their supply as required.Keep laundry chutes clean and open. Record laundry data as required Perform other duties as assigned.
Guest Services Associate - WorldMark - Estes Park, Colorado
Details: Job Summary:
- Greet, register, establish necessary credit for and issue keys appropriately to guests.
- Answer telephones/PBX with proper telephone etiquette and direct calls accordingly.
- Receive guest requests and/or complaints and ensure that appropriate actions have been taken.
- Answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, and directions.
- Communicate with other departments as needed via telephone and two-way radio.
- Completed check-out procedures, computes bills, collects payment and makes change for guests as required.
- Make, confirm and cancel reservations for guests or answer a variety of questions for guests pertaining to their reservations.
- Balance all cash receipts and work performed during shift and performs a bucket check on shift.
- Distributes guest and staff mail and messages as necessary.
- Post charges for faxes, copies or laundry or charges from the food, beverage or convenience store outlets.
Part Time - Guest Service Agent Hawthorn Suites
Details: The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Fundamental Requirements• Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.• Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).• Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.• Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.• Review Front Office log and Trace File daily.• Answer inquires from guests regarding restaurants, transportation, entertainment, etc.• Follow all cash handling and credit policies.• Be aware of all rates, packages and special promotions as listed in the Red Book. • Be familiar with all in-house groups. • Be aware of closed out and restricted dates.• Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.• Be familiar with hospitality terminology.• Have knowledge of emergency procedures and assist as needed.• Handle check-ins and checkouts in a friendly, efficient and courteous manner.• Use proper two-way radio etiquette at all times when communicating with other employees.• Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.• Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.• Be able to complete a bucket check, room rate verification report, and housekeeping report.• Balance and prepare individual paperwork for closing of shift according to hotel standards.• Maintain and market promotions and guest programs.• Maintain a clean work area.• Assist guests with safe deposit boxes.
Guest Services Associate - WorldMark - Camlin- Seattle, Washington
Details: Job Summary:
- Greet, register, establish necessary credit for and issue keys appropriately to guests.
- Answer telephones/PBX with proper telephone etiquette and direct calls accordingly.
- Receive guest requests and/or complaints and ensure that appropriate actions have been taken.
- Answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, and directions.
- Communicate with other departments as needed via telephone and two-way radio.
- Completed check-out procedures, computes bills, collects payment and makes change for guests as required.
- Make, confirm and cancel reservations for guests or answer a variety of questions for guests pertaining to their reservations.
- Balance all cash receipts and work performed during shift and performs a bucket check on shift.
- Distributes guest and staff mail and messages as necessary.
- Post charges for faxes, copies or laundry or charges from the food, beverage or convenience store outlets.
