Showing posts with label support/. Show all posts
Showing posts with label support/. Show all posts

Monday, May 13, 2013

( Technical Product Manager - Cross Site ) ( Technical Support/ Helpdesk Positions ) ( Retail Customer Support Rep -Floater ) ( IT Support Professionals/Technicians ) ( Entry Level Technical Support Professionals Needed! ) ( HELP DESK SPECIALIST/TECHNICAL SUPPORT ) ( Accounts Receivables Clerk ) ( PC Support Specialist ) ( Front Desk Associate ) ( Entry Level Sales - No Experience Needed ) ( HR Sourcing Recruiter - Talent Acquisition for IT ) ( Business Development Manager, Cloud Economics and TCO ) ( Floor Technicians ) ( Entry Level - No Experience Required ) ( Stay Classy Columbus - Entry Level Sales )


Technical Product Manager - Cross Site

Details: Technical Product Manager As one of the fastest growing e-commerce companies in the country, Quidsi, Inc. & its Affiliates (Quidsi) own and operate Diapers.com (baby care), Soap.com (health, beauty and household essentials), BeautyBar.com (prestige beauty), Wag.com (pet products), YoYo.com (toys), Casa.com (home), Bookworm.com (children’s books), Afterschool.com (children’s sports and activities), and Vine.com (green products) . We like to work hard and play hard, always striving to improve our business, our people, our culture, and the experience for our customers. If this sounds like something you would like to be a part of, the next step is yours. Send us your resume and come join a group of critical thinkers and innovators energized by the passion to explore "what if" (the meaning of Quidsi in Latin). For more information about our company, please go to www.Quidsi.com. The Quidsi team is seeking a Product Manager to lead the creation, implementation and refinement of a number of strategic technologies that impact the customer experience across the Quidsi family of sites. This role is both technical and business-facing and the successful candidate should be analytical, creative and comfortable writing technical specifications and leading meetings. You will work with UX, Marketing, Merchandising and Development teams to help create a stellar customer experience through the use of technology and “big data”. Some examples of Product Management initiatives include Personalization, Site Analytics, Ad/Banner Display and Product Reviews. Responsibilities Include: • Expected to lead the process of making recommendations and setting technical requirements for overall functionality, new initiatives and other enhancements. • Collaborate and strategize with merchandising, marketing, and user experience/design to create functional specifications and manage the build of the product. • Responsibility for a suite of Social Commerce capabilities (e.g. facebook, twitter, blogs, reviews) which support the overall web experience. • Personalization projects on the site to improve the customer experience and raise the average order value. • Manage site analytics, product reviews and other 3rd-party solutions • New cutting-edge shopping abilities to expand marketing reach while increasing customer loyalty.• College degree (preferably Computer Science or Engineering/ Math) and 1 to 2 years experience in web product management, an eCommerce focus would be considered a plus. • Proven experience communicating with and achieving consistently good results in a development environment where teams are distributed. • A strong understanding of core web and database technologies: HTML, CSS, XML, JavaScript and AJAX. • Experience working with databases and strong working knowledge of SQL. • Ability to translate complex business goals into clearly understandable product specifications • Strong communication and relationship skills • Manage and prioritize multiple projects in a dynamic environment• Knowledge of Amazon technologies e.g. AWS is considered a plus..tch1.qds.crp.

Technical Support/ Helpdesk Positions

Details: Our telecommunications client is seeking applicants to fill a number of level 1 and 2 Helpdesk and Technical Support positions.Job Responsibilities: - Installation and configuration of windows operating systems - Maintaining images of operating systems - Troubleshoot computer and basic networking issues - Diagnose and resolve technical hardware and software issues - Create new users and assign permissions in Active Directory - Research questions using available information resources - Move and setup computer workstations and all related equipment for in house clients and new hires - Heavy lifting (50-75 lbs.) - Keeping up to date hardware inventory- Documentation of process and projects

Retail Customer Support Rep -Floater

Details: ResponsibilitiesYou're primed to take your career to the next level - to start turning your professional and personal aspirations into realities. And at Verizon Wireless, you'll find a career that puts your goals within reach and empowers you to make your voice heard. If you're ready to realize your career potential with a dynamic and collaborative team, you need to consider a future as a Verizon Wireless Retail Customer Support Representative. When you join our team of problem solvers, you'll work with our customers to deliver individualized solutions to ensure their voices are ringing out loud and clear. That means putting your strong interpersonal skills into play to make others feel at ease and sharing in the satisfaction of creating positive outcomes.We're looking for at least one year of related experience, and a Associate's degree or higher is strongly preferred. A true willingness to listen to our customers, hear their needs, then find and explain the best course of action will be essential to your success. You must also be able to actively engage customers and provide world-class customer service. In return for your talent and dedication, we'll proudly support you with comprehensive benefits worthy of the name Total Rewards, including: award-winning training, a competitive salary, medical/dental/vision from day one, 401(k), work-life programs, phone discounts, generous tuition assistance, and unlimited opportunities to maximize your career potential. Take a giant leap toward a career for everything you are. Visit us at careersatverizonwireless.com.We are an equal opportunity employer m/f/d/v.It takes dedicated, hard-working people like you to provide the nation's best, most reliable wireless network. That's why we offer some of the best benefits around. And the best part is, the day you start is the day your medical/dental/vision/life insurance, paid vacation, training and tuition reimbursement benefits start.We also know how important work/life issues are in today's marketplace. And we reward you with competitive time off and employee assistance programs so you can manage work with the rest of your life.

IT Support Professionals/Technicians

Details: In search of talented IT professionals to provide IT service solutions and desktop support.  There are many openings for technicians and desktop support professionals where you will be providing technical support and hardware maintenance to our clients.  **Troubleshooting Windows Operating Systems (Vista, XP, Windows 7)**Handling PC hardware issues and printer issues**Setting up and maintaining user desktop environments**Must be able to manage help desk tickets and provide good call resolution timeOther duties will include setting up peripherals, maintaining inventories and organizing IT parts and equipment.

Entry Level Technical Support Professionals Needed!

Details: There are many openings for entry level technicians and desktop support professionals where you will be providing technical support and hardware maintenance to our clients.  **Troubleshooting Windows Operating Systems (XP, Windows 7)**Handling PC hardware issues and printer issues**Setting up and maintaining user desktop environments**Must be able to manage help desk tickets and provide good call resolution timeOther duties will include setting up peripherals, maintaining inventories and organizing IT parts and equipment.

HELP DESK SPECIALIST/TECHNICAL SUPPORT

Details: Provide direct, routine technical advice/support, troubleshooting assistance, problem resolution, and responses to inquiries through the Help Desk for PCs (both laptops and desktops), printers, PC/server applications, databases, Blackberry devices, telephones, and remote access. Install software, configure, and set up PCs; install and set up printers and telephones as necessary. Coordinate specific systems-related office needs with the office administrators (or local supervisor) and regional LAN administrator; participate in network updates (this may require work be periodically done during non-standard hours for network maintenance and support);  Schedule and communicate all system changes and downtime within the office. Keep up-to-date on the Hardware and software supported. Document all help desk activity in help desk software redirect problems to appropriate resource.

Accounts Receivables Clerk

Details: Manpower is currently accepting applications for an experienced Accounts Receivables Clerk. 3-5 years of experience in Receivables. MS Office, good data entry and Accounting experience required. Only non-smokers will be considered for this position. This a temp-hire position.

PC Support Specialist

Details: Provide housewide support for PCs and network applications. A+ and Microsoft certifications or 2 years formal program in PC technical training or MIS, computer science or related field, or equivalent experience preferred. Requires working knowledge of PC equipment, software and networking, Windows XP, Windows 7, Windows server 2008.

Front Desk Associate

Details: JOB OVERVIEWAt Candlewood Suites® we want our guests to feel trusted and free to do what they want in their own space which means we need you to:Be down-to-earth by being straightforward and naturalBe considerate by being respectful, perceptive and accommodatingBe friendly by being kind, approachable and light-heartedBe reliable by being professional, a team player and resourcefulCandlewood Suites Owasso is located just west of Highway 169 on 96th St North in Owasso. With 88-suites, this extended stay hotel is independently owned and managed by Hospitality Management Corporation.  At the moment, our  hotel is looking for a part-time front desk associate to join our team.  We also have a full-time housekeeping position, a part-time housekeeping position, and a potential to crosstrain someone to work part-time in both front desk and housekeeping to create a full-time schedule.This position is focused on:Guest Service – delivering items, checking in and checking out, providing billing and customer service to guests in houseReservations Processing – making reservations over the phone and in person, working with computers to update reservations, correct reservation details or billingPublic Area Cleaning – taking care of the public areas including lobby, business center, fitness center, laundry room, and Candlewood Cupboard snack shop

Entry Level Sales - No Experience Needed

Details: Axis Consultants is hiring for Entry Level customer service, marketing, and sales positions. We will cross train in all areas of Marketing, Sales, Customer Service, Human Resources, Account Management, and Campaign Management.Success isn’t something that just happens - success is learned, success is practiced and then it is shared. Here at Axis, we believe that the success of our future depends on finding the right candidate, training from the ground up, and promoting from within.  This is an ENTRY LEVEL position. Successful candidates can grow to management.We are looking for goal-oriented, high-performing individuals who want to succeed in a highly competitive, but NOT cut-throat environment.   We have a friendly team environment with no glass ceiling.  We provide large corporations with the smiles, handshakes and faces they desperately need to acquire a high volume of new, profitable customers by representing major national brands.   We provide our high performers with unlimited income and growth potential.  We do NOT engage in any residential sales, telephone sales, graphic design or cold calling.

HR Sourcing Recruiter - Talent Acquisition for IT

Details: The Talent Acquisition Recruiter is responsible for passive candidate generation while implementing innovative company-wide strategies to source qualified, diverse candidates to ensure our businesses have the Information Management & Technology talent needed to execute.  In a typical 12-month period, the incumbent will fill 100-125 leased worker requisitions, review 600 candidate plus candidate submittals, coordinate over 300 plus interviews, and facilitate offers of assignment and on-boarding.   Responsibilities include but are not limited to the following: Partner with HR Generalists, recruiter and information management leaders to create sourcing and staffing plans to address workforce needs. Develop and maintain Information Management job descriptions for leased worker assignments. Monitor open jobs and actively “source” for temporary and direct hire candidates. Track progress and provide reports and metrics to respective stakeholders related to the leased worker function. Advertise positions using various internet tools and social media to reach diverse audiences. Evaluate available technology and sourcing tools via best practice research to enhance existing or recommend new tools. Provide input into the development of the annual sourcing budget. Maintain vendor relationships and/or contracting requirements of Williams’ approved Information Management staffing vendors. Facilitate quarterly reviews with Information Management staffing vendors. The successful candidate will be required to have the following: Bachelors degree Proficiency in Microsoft Excel and PowerPoint Demonstrated success sourcing passive candidates by networking, building and maintaining relationships Demonstrated ability to manage staffing vendor relationships including contractual issues, service level agreements and issue escalation Demonstrated ability to manage high volume recruiting and projects Demonstrated ability to use recruiting experience to contribute to continuous process improvement Williams Corporation will not pay relocation costs associated for this position.

Business Development Manager, Cloud Economics and TCO

Details: Would you like to own the management of AWS customer economics and total cost of ownership (TCO) engagements for Amazon Web Services (AWS)? Would you like to be part of a cross-functional team focused on assessing the comparative costs of running applications on AWS by engaging directly with C-level executives, IT professionals and influencers at all levels? Can you take complex IT infrastructure and virtualization scenarios and simplify them down to the essentials, crafting models and financial assessments that are easy to understand and apply? Are you good at defining and communicating streamlined IT workflows and building consensus around approaches? Do you have the business background, technical depth, analytical skills and communication skills needed to help further establish Amazon as the leader in cloud computing?As a Cloud Economics and TCO Business Development Manager within AWS, you will help AWS customers and prospective customers shape their information technology strategies and IT financial models, and quantify the benefits of running applications in the cloud. To do this, you will work with AWS partners and other groups within AWS to give AWS customers the best insights into how to run their applications on AWS, in the most cost effective manner. You will identify economic barriers to adoption of AWS with these customers and develop repeatable strategies to overcome these barriers. You will communicate the economic value proposition for AWS to a broad audience of IT leaders. You will engage with AWS partners, including ISVs, to address concerns regarding software license management. You will also be expected to be the focal point within AWS for all TCO and cost efficiency business development activities.Your responsibilities will include driving and owning all TCO/economic related BD activities within AWS, supporting the AWS Sales, Marketing, BD and products teams on TCO/economic related customer engagements. You will serve as an expert resource on the financial modeling of IT applications and infrastructures. In appropriate cases you will bring in other AWS resources as necessary to help our customers properly evaluate their IT options from an economic perspective. The ideal candidate will possess a business and IT background that enables them to drive an engagement and interact at the highest levels of startups and also large enterprises. The candidate will have the technical depth and business experience to easily communicate the economic benefits of cloud computing to IT architects, engineering teams and C-Level executives. The ideal candidate will have a demonstrated ability to think strategically and long-term about the needs of complex global businesses. The ideal candidate will also be deeply familiar with complex legacy IT environments, with data center economics including data center migration and refresh cycles, with common enterprise virtualization environments, and be capable of creating detailed cost models for these environments.Roles & Responsibilities:• Serve as a key member of the Business Development team in helping to drive AWS Marketing and Sales engagements with our customers regarding the economics of their IT infrastructure.• Work with AWS Sales, BD and Marketing teams, drive proactive of TCO/economic conversations with our customers. • Develop a standard TCO framework and dynamic analytic model to be utilized by the AWS Sales, BD and marketing teams• Serve as a central resource for the Sales team to help our customers create appropriately detailed financial models their IT infrastructure. • Develop and administer a reporting and tracking system of all TCO/economic related customer engagements and conversations. • Create a repository of TCO cases studies and conversations to share learnings with all parts of AWS.• Work with AWS Marketing to create TCO related material, resources and tools that can be used by our customers and the global AWS Sales/BD organization when targeting not only startups but also the world’s largest IT organizations. This will include messaging and collateral materials that effectively communicate the AWS economic value proposition for cloud computing.• In conjunction with AWS Training, help create TCO related training programs and material for the AWS sales team so they can properly address TCO/economic issues with our customers and prospective customers. • Serve as the primary source of market insights into how our customers view the economic benefit of using AWS relative to deploying applications on-premise or in traditional data centers.• Work with internal stakeholders to communicate market realities regarding the economics of running IT infrastructures in the cloud when compared to a traditional data center environment. • Understand and exploit the use of Salesforce.com and other internal Amazon systems for campaign tracking and information management.• Prepare and present business reviews to the senior management team regarding progress and roadblocks on TCO related issues.• Must exemplify the Amazon Leadership Principles.• The right person will have strong business sense and be technical and analytical.• Will be capable of understanding the complexities of IT environments.• 7-10 years of business development and IT management or management consulting experience.• Prior experience working with senior IT executives, IT outsourcing vendors and cloud service providers to analyze implementation options for on-premise, remote virtualized and cloud IT Infrastructures• Detailed financial modeling and analysis of large scale IT infrastructure, application and/or service investments, including baselining the total cost of ownership, detailed scenario analysis and functionality tradeoffs• Experience with data center migration and IT refresh analysis is highly desired.• Strong verbal and written communications skills are a must, as well as leadership skills.• Must have a demonstrated ability to work effectively across internal and external organizations, including sales, marketing, business development and training.• Computer Science, and/or Business Consulting background highly desired.** For more information on Amazon Web Services, please visit http://aws.amazon.com ** • Experience building out or migrating IT infrastructure or managing data centers is highly desired.• MBA or equivalent relevant business experience.*LI-BR1aws-sabdmpsc-na

Floor Technicians

Details: Manpower is accepting applications for experienced Floor Technicians. 1st, 2nd and 3rd shifts available. Job duties will include: mopping, stripping, waxing and buffing floors. Only non-smokers will be considered for these positions.

Entry Level - No Experience Required

Details: Axis Consultants is hiring for Full Time Entry Level Positions - Marketing, B2B Sales, Customer Acquisition, Managment Development & Training Axis Consultants, Inc. a premiere, privately owned and operated sales and marketing firm based in Jacksonville, FL.  Since opening in 2011, we have steadily increased growth for our clients and for our people.  We now are looking for motivated individuals to receive training in an Full Time ENTRY LEVEL position and have the opportunity to advance to a management role.Here at Axis Consultants we pride ourselves on providing clients with a personal, professional approach to promotional marketing, sales and customer acquisition. Our talented team of marketing and sales professionals represent our clients with unparalleled integrity to the business community. In order for our organization to prosper, we are aggressively seeking individuals that have: Enthusiasm Integrity Great Work Ethic People Skills Motivation to begin in an Entry Level position and learn to advance within a company Our company Strongly believes in developing our people into the future leaders of our organization.The position is Full Time ENTRY LEVEL with extensive training in Sales, Marketing, and Management.  No experience  is required.  We will provide training to the right candidates.  Our Company Offers: • Outstanding Growth Opportunities • Benefits Available • Compensation on pay for performance basis • Travel Opportunities

Stay Classy Columbus - Entry Level Sales

Details: Check out MCN Associates.net  Are you kind of a big deal?Do you want your apartment to smell of rich mahogany, and be covered in leather bound books? MCN Associates Incorporated is now hiring for entry level full-time client representatives who want to stay classy! Located in Dublin, OH and covered in suits that would make Sinatra look like a hobo, MCN is looking for energetic and self-motivated people who want to help a young and growing company manage and grow our client’s market share in the central Ohio area. We are looking for entry level sales reps we can rapidly develop into an executive management role!What we do: Market, and consult services to businesses to maintain commercial market share; services such as wireless communications, office and medical supplies.   Responsibilities of a Client Representative: Meet with individual commercial customers face to face Tailor programs and services to meet their needs Direct marketing and sales Train and develop new employees Work in a team setting to accomplish and set goals Be responsible for the growth of an Ohio based business  What we don't do Sell coupons/tickets for sports teams Sit at stores and ask for donations Deal in cash Sell products from a box such as perfume  Ask you to give money to start Door to Door residential sales I.T / Graphic design Company Culture Competitive team environment Positive, goal oriented associates Professional and personal growth Philanthropy opportunities Internal promotions  All training and promotion from within, no seniority or politics holding the best performers back!