Showing posts with label service/call. Show all posts
Showing posts with label service/call. Show all posts

Monday, April 8, 2013

( Sales / Customer Service / Entry Level / Full Time - Immediate Hire ) ( Receptionist ) ( On-Site Payment Collector ) ( Bilingual Customer Service/Call Center ) ( Call Center Representative ) ( Communications Assistant, Captioning Center ) ( International Technical Advisor ) ( New! 4/5/13- Spanish Bi-lingual Customer Service ) ( Accounting Manager (Benefits) ) ( Payroll Specialist ) ( Manager, IT Compliance & Security ) ( Bookkeeper ) ( Payroll Administer ) ( Accounts Payable ) ( Director of Audit ) ( Sr. Collections Coordinator ) ( Apartment Maintenance ) ( Industrial Facilities Technician )


Sales / Customer Service / Entry Level / Full Time - Immediate Hire

Details: We specialize in marketing and customer acquisitions for major players in the telecommunication and entertainment industries. Through our innovative approach to direct marketing, we are able to offer our clients 100% return on their marketing investments - a statement few other marketing companies can make.By focusing our efforts on a face to face, relationship-based marketing approach, we are able to bring our clients life-long customers with increased name-brand recognition and high levels of customer loyalty.  Sales / Customer Service - Entry Level - Full Time ENTRY LEVEL SALES / CONSUMER SALES / CUSTOMER SERVICE                                          FAST PACED, GROWTH ORIENTED WORK ENVIRONMENTOKConcepts, Inc. is now filling entry level positions in sales and marketing. We are looking for candidates interested in sales and sales management, who want to excel within a company at their own pace. We are looking to grow our business and build our core around dedicated individuals that are looking to grow both professionally and personally. Individuals will be cross trained in:MARKETING & SALESCUSTOMER SERVICETEAM MANAGEMENT AND DEVELOPMENTCAMPAIGN / SALES MANAGEMENTPUBLIC RELATIONSEXCELLENT OPPORTUNITY FOR THOSE LOOKING TO START A NEW CAREER OR COLLEGE GRADUATES!NO DOOR TO DOOR SALES , NO BUSINESS TO BUSINESS SALES , NO TELEMARKETING

Receptionist

Details: The Receptionist is the first line of customer service for all patients and visitors entering a Western Dental office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the Ultimate Patient Experience while visiting a Western Dental Services.Key Responsibilities:Customer Service; acknowledge, smile and greet patients upon arrival/dismissalRespond to patient questions and or concerns according to WDS PoliciesAnswering TelephonesScheduling AppointmentsMaintaining Appointment BookConfirming AppointmentsFollow up on no shows/cancellation of AppointmentsRegister Patients on sign in sheetChart FillingCash HandlingChecking voicemail on a daily basisMaintain a clean and friendly waiting area for patients At all times you will perform and undertake such other duties and responsibilities as are requested of you by the Office Manager or the PDM

On-Site Payment Collector

Details: Location:Wake Forest Baptist Health Lexington Medical Center/Emergency DepartmentFirst Shift, Every Saturday and Sunday, 7am-3pm, 16 hours per week. Other hours may be available due to call outs and PTO requests. Part Time position, no benefits. Must be dependable and have a high work ethic.Excellent Customer Service Skills Required in a Collections environment. Must be proficient using a computer including familiar with programs such as Microsoft Word and Excel.Salary Range 9:00-11:00 per hour based on background, education, and experience. Position Summary: Responsible for assisting in verifying and collecting insurance co-pays and self pay deposits and providing counseling regarding financial assistance programs. Essential Job Functions:1.       Verify patient insurance2.       Post payments to patient account3.       Arrange for repayment or establish repayment schedules, based on customers' financial situations4.       Submit money collected at the end of each shift.5.       Data entry (knowledge of Excel spreadsheets) and scanning documents.6.       Answer customer questions regarding their accounts7.       Speak with patients face to face using excellent customer service abilities8.       Other duties as assignedQualifications:Ø        Knowledge: Working knowledge of medical terminology, practices and procedures, as well as laws, regulations, and guidelines preferred but not required.  An understanding of patient confidentiality to protect the patient and the clinic/corporation.  Ø        Experience:  Strong familiarity with a variety of the field’s concepts, practices, and procedures is preferred but not required.  College degree preferred or high school diploma (equivalent). Ø        Competencies:  Demonstrated communication, problem solving and case management skills and the ability to act/decide accordingly.  Ability to collect, synthesize and research complex or diverse information.  Exceptional customer service and the ability to plan organize and exercise sound judgment.Pre-employment Testing, Drug Screening, and Criminal Background checks will be conducted by employer and paid by employer. Disclaimer:  The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be an exhaustive list of responsibilities, duties and skills required.

Bilingual Customer Service/Call Center

Details: Schedule Info:Monday through Friday 9:00am - 7:00pm Saturday 9:00am - 6:00pmGenerally the representative hired will work a rotational schedule that will include only one night a week until 7:00pm and (2) Saturdays a month. The week that they work Saturday, they have a day off in the week. (Of course staffing varies based on coverage needs and is subject to change)Pay: $10-13 per hour

Call Center Representative

Details: K-DESIGNERS5th Largest Home Improvement Company in the U.S.Over 34 years in business and growingOffices throughout the Western and Central U.S.

Communications Assistant, Captioning Center

Details: Imagine life without the telephone.  Millions of people in the United States have trouble hearing on the phone due to hearing loss.  This is a real, everyday barrier.  Thanks to CaptionCall, people who are hard-of hearing are able to read what a caller is saying when they are on the phone.  We need Communications Assistants to help provide this important service.  We are looking for bright, efficient, and energetic individuals who learn fast and have basic computer and typing skills.  Speed, accuracy, and confidentiality are vital in this position to meet our goal to provide CaptionCall users the best experience possible on the phone.  As part of the CaptionCall team, you are the crucial component in the process that improves the quality of life for people who have trouble hearing on the phone.  CaptionCall, because life is calling.Summary We are seeking Communication Assistants (CA’s) to caption telephone calls in our new Henderson, NV location. This is an entry level position with a growing, enthusiastic team.  We are currently hiring part-time positions with the opportunity for full-time employment in the future.  CaptionCall offers flexible scheduling to accommodate your lifestyle. Essential Duties and Responsibilities:-   Dictate and caption a variety of conversational topics.  As the speed and accuracy of dictation is vital, the candidate must be able to complete entry level dictation testing with automated speech recognition (ASR) software. Applicants must also be able to type a minimum of 40 WPM -   Dictate and relay a variety of conversational topics.  As the speed and accuracy of dictation is vital, the candidate must be able to complete entry level dictation testing.-   All employees must agree to maintain strict consumer confidentiality.-   Completion of other duties and projects as assigned.-   This job involves sitting at a desk and working with a computer.  Each call requires PC usage, knowledge of MS Windows, and knowledge of multiple computer systems.-   We offer a professional, fast-paced, and fun office environment.

International Technical Advisor

Details: Ryko continues to grow operations nationally and internationally and we are seeking dynamic professionals to leverage our growth. Anyone joining Ryko at this exciting period of expansion should be ready to make a splash!Ryko Solutions, Inc. is adding a new position for an International Technmical Advisor (ITA) to support our international growth.  The ITA will be responsibile for providing training and other related technical support to our international customers and distributors. The person hired for this role will utilize their industry knowledge, theory and mechanical layouts to troubleshoot repairs via phone and in person as necessary.    Other Key Responsibilities Include: Receives telephone calls and other forms of communication from international customers and distributors pertaining to problems with Ryko products including Ryko Italia products.  Responsible for providing technical knowledge to ensure corrective action. Receives and compiles information on Ryko equipment problems.  Provides the engineering department with feedback and information to ensure problem resolution. May submit recommendations and corrective action as required. Responsible for repairing equipment on assigned accounts, ensuring customer satisfaction.  Prepares or may assist in developing Service Bulletins for the company’s international market. Travels extensively throughout Latin America and possibly other locales in the international market to install or assist with installation of Ryko equipment.  May provide on the job training to customers, distributors, and company service technician during the installation process. Responsible for preparing and conducting formal training seminars for service personnel and customers in the international market place. Responsible for keeping up-to-date on equipment changes, additions, and modifications. Responsible for following all policies and procedures pertaining to Ryko’s Quality System.  For additional company information, check out our website at www.ryko.com.

New! 4/5/13- Spanish Bi-lingual Customer Service

Details: Una de las compañias mas grandes e importantes en el área de Dublin, OH está en busqueda de personas bilingues que hablen español e ingles. Esta compañia ofrece excelentes oportunidades de crecimiento, fantásticos beneficios y un ambiente profesional.  Es una excelnete oportunidad para candidatos recien graduados de unversidad o para candidatos que esten buscando una careera profesional en la industria del servicio al cliente. Solo tines que tener desos de ser el mejor y deseos de ser exitoso profesionalmente. Esta posición se necesita llenar lo antes posible. Asi que envia tu resumé hoy!! No es una posición de venta o telemercadeo. Solo servio al cliente en un centro de llamada.

Accounting Manager (Benefits)

Details: Brand-name Fortune 500 health care company is in need of an Accounting Manager for their Benefit accounting group.  They pride themselves in delivering vital supplies and solutions to their customers. Accounting and analysis for benefit plans and other assigned accounts. Responsible for monthly reporting, analysis of accounts, preparation of financial statements/footnotes, audit preparations, and monthly/quarterly close activities. Prepare journal entries, maintains and reconciles ledger accounts. Provide record of assets, liabilities and other financial transactions. Ensure the accurate compilation, analysis and reporting of accounting data. Serve as a liaison between the Benefits department, Auditors, and others in providing the required information and ensuring that proper information is maintained for historical purposes. Prepare presentation materials for Senior Management. Proactively define and execute process improvement initiatives and change management building upon/changing existing platforms as it relates to area of responsibility.

Payroll Specialist

Details: Description Primary responsibilities include processing a biweekly payroll and maintaining the employee database Responsible for working with the insurance providers and functioning as the liaison with the payroll processing company Responsible for maintaining master payroll information (address changes, wage changes, update direct deposits, W-4 changes) Ability to make manual wage calculations for manual check requests Researching and answering questions regarding payroll and taxes for employees and management Maintaining employee confidentiality Perform other duties as assigned

Manager, IT Compliance & Security

Details: In today’s environment of constant economic and technological change, the decision of where to work is very important.  If you are in search of a stable, progressive company and are looking for a career that challenges you and allows you to utilize your well-developed technical skills, then Stanley Black & Decker is the perfect fit.  Stanley Black & Decker, Inc., formerly The Stanley Works, focuses on operating in the hand and power tools, and storage industries. It focuses on mechanical and electronic security and engineered fasteners with brands, such as Stanley, Black & Decker, FatMax, DeWalt, Bostitch, Porter-Cable, Facom, Emhart Teknologies, Proto, Kwikset and Mac Tools. The Stanley Works was a global manufacturer and marketer of tools, hardware and specialty hardware products for home improvement, consumer, industrial and professional use. The Black & Decker Corporation was a global manufacturer and marketer of power tools and accessories, hardware and home improvement products, and technology based fastening systems.Our record of achievement is the result of dedicated and enthusiastic people who work together in pursuit of challenging goals and objectives.Summary:The purpose of this position is to provide leadership in managing business line IT Compliance in the areas of IT Policy / Controls, IT- SOX, Internal/External Audits, supporting company PCI Compliance, and ensuring ongoing compliance with applicable laws, and regulations.  This position reports to the Chief Information Security Officer, part of the Global Infrastructure, Operations & Security area. Major Responsibilities: Operating a risk-based compliance program across all IT areas with respect to established policies, standards, processes, and procedures as well as practice protection guidance in the areas of IT- SOX, PCI, Company policy, and applicable regulatory areas. Monitoring compliance with the organization's information security policies and procedures among employees, contractors, alliances, and other third parties, and referring problems to appropriate department managers or administrators; Supporting annual/periodic Compliance Attestation processes as applicable; Provide subject matter expertise with regard to applicable regulations such as SOX/GLBA within IT areas.  Monitor changes in legislation and accreditation standards that affect IT Compliance and Information Security; Delivery of IT Security and Compliance Training and Awareness program, effectiveness, and follow-on Operating a formalized risk management program including identification of  risk items, analysis, reporting and remediation planning / tracking reporting; Perform as single point of contact for business to all audit requests, drive plans for remediation of IT Audit findings; Driving internal audit and IT compliance program results across all appropriate systems/areas within IT; Support/  perform 3rd party assessment for Compliance with Company Policies, Standards, and Regulations10.  Understand the needs and implications of the various legal, privacy and regulatory bodies that impact our various businesses and ensure that they are addressed;11.  Defining the strategic and tactical aspects of compliance programs;12.  Defining all appropriate Information Security and data management policies and collaboration on non-IT policies when needed;13.  Provide support for various investigation including Privacy, HR and Ethics; and14.  Manage the requirements and achievement of appropriate certification programs surrounding information security. Required Skills: 8-10 years of progressive IT compliance responsibilities, specifically in areas of SOX, GLBA, PCI, SSAE 8-10 years Compliance, Assurance or Risk experience related to IT in a Global Environment, with proven ability to proactively collaborate with colleagues and management Effective people and team management skills Expert knowledge in compliance regulations such as SOX, HIPPA, PCI, and PII – both domestic and international. Strategic vision and organization/marketplace awareness. Strong communication, collaboration, and technical compliance skills.  Should be able to work effectively with others at all levels across the organization and provide authoritative guidance to management and staff within the organization. Excellent written and verbal skills Understanding  of IT Security principles, and application of primary / compensating controls Able to work independently, must be self-motivated, and demonstrate initiative. Strong project planning/execution skills, verbal and written communications skills required. Experience with data analysis / computer assisted compliance automation techniques/tools is a plus IT Compliance  / Security certifications preferred: CISSP, CISA, CIA, PMP  Preferred Skills: Working knowledge of IT Operations across multiple technologies Experience reading and interpreting regulations, laws, and statutes.  Strong research skills preferred. Problem solving skills as well as flexibility and adaptability are of key importance Education/Minimum Experience: Bachelor’s Degree in IT, Finance, Accounting or related fields; certifications a plus Job Location:  New Britain CT, Towson, MD (secondary/alternate) In addition to the prestige of joining a truly world-class organization, as a member of the Stanley Black & Decker team, you’ll enjoy a competitive salary, comprehensive benefits and solid opportunities for growth.  NO AGENCY PAPERWORK PLEASE.EOE/M/F/D/V

Bookkeeper

Details: Responsibilities: Provide full service bookkeeping and preparation of W2’s, 1099’s, sales tax reports, and business property tax returns Develops system to account for financial transactions by establishing a chart of accounts; defining bookkeeping policies and procedures Handle all bookkeeping tasks for various clients, which include A/?P, A/?R, B/?R, J/?E, G/?L, Credit Cards analysis, Petty Cash, 401K deferral, Payroll-Bi-weekly and Balance Sheet. Maintain subsidiary accounts by verifying, allocating, and posting transactions Balance subsidiary accounts by reconciling entries Maintain general ledger by transferring subsidiary account summaries Balance general ledger by preparing a trial balance; reconciling entries Maintain historical records by filing documents Prepare financial reports by collecting, analyzing, and summarizing account information and trends Complies with federal, state, and local legal requirements by studying requirements; enforcing adherence to requirements; filing reports; advising management on needed actions Contribute to team effort by accomplishing related results as needed

Payroll Administer

Details: Job is located in Westland, MI.Our client is looking for someone with a background in Payroll. Responsible for preparing weekly and monthly payroll, tracking sick time and vacations, preparing the transmittal of 401k, assisting with month-end, process wage garnishments and prepare reports as needed. In addition there would be administrative duties such as covering for the receptionist (breaks) and assisting with special projects.

Accounts Payable

Details: RESPONSIBILITIES: Verify accuracy of billing data and revised any errors Input invoices in the system to the appropriate GL account Select items to be processed for payment and print checks Responsible for job costing and release of liens Assist Controller with month-end closings Prepare back-up for the construction draws Create and maintain AP vendor files Handle accruals at the end of the month Other duties as assigned

Director of Audit

Details: The Director of Internal Audit is responsible for the overall management and focus of the internal audit department including operational, financial, and technical. This position will develop strategic and tactical plans in support of the mission of the Internal Audit department and the organization. Essential Functions: Develop and execute an annual audit plan using appropriate risk-based methodology, including any risk or control concerns identified by management or the Audit Committee, and submit that plan to the Audit Committee for review and approval. Report findings to the Audit Committee at semi-annual meetings. Manage and conduct portions of operational, financial and compliance audit engagements, typically spanning multiple disciplines, using automated auditing means. Coordinate all aspects of the annual financial and IT audits, including scheduling, preparation of client lists, information gathering and acting as liaison between the public accountants and the Finance and Information Technology departments. Evaluate and assess significant new or changing services, processes, operations and control processes during their development and/or implementation. Report significant issues related to the processes for controlling the activities of the Fund including potential improvements to those processes.

Sr. Collections Coordinator

Details: The firm represents thousands of clients in a wide range of industries from offices in eleven major commercial markets. We are counselors, strategists and advocates for the foremost private and public companies. We have a legacy of representing companies bringing to market breakthrough products and technologies and frequently argue cases that fall in new areas of law, brought about by technological developments.Seeking a Senior Collections Coordinator to be based in our San Francisco law office. The Coordinator will be responsible for various aspects of client collections, following established firm procedures. Duties include contacting clients directly for payment of outstanding bills; keeping attorneys abreast of potential collection issues; researching client payment histories to determine special payment agreements; working with clients in the management of their accounts; providing billing and payment advice, preparing and analyzing historical collection trend, and more.

Apartment Maintenance

Details: $13 - $15/Hour - Apartment Maintenance Job Shop is currently recruiting for a national company seeking two multi unit apartment maintenance professionals!These apartment maintenance positions will be handling day to day apartment maintenance and repairs of all units to include but not limited to residential repair, HVAC, Pool, plumbing and electrical. They will also be dealing with the grounds maintenance and painting of units.This is a highly sought after management company who offers an extensive compensation package!Don't miss out on the opportunity to get hired immediately for an Apartment Maintenance Professional!No fees!!!

Industrial Facilities Technician

Details: Basic facilities experience with Power Panels, Lighting Circuits, Basic Controls, Air Compressors, HVAC, Plumbing, grounds maintenance, light carpentry, facilities etc.Prepare and maintain PM programs for all equipment and systems for the facility.Ability to read schematics and be able to use a multi-meter.Understanding of electrical wiring color codes, amperage ratings, conduit, running 120, 208, 220, 277, 480 volt, single and 3 phase circuits along with DC circuit knowledge.Mechanical equipment experience and/or knowledge.Excellent communication, organization, and record keeping skillsAbility to work with suppliers and manufacturers both local and abroad.Ability to safely work around equipment that has open circuits, heat, pressure, and guarantee the safety of othersFor consideration please email resumes to this posting with contact information.