Driver (A) CDL Class A Pine Bluff
Details: Volvo Rents, a division of Volvo Group, is one of the largest construction equipment rental companies in North America. The Volvo Rents Team is growing and expanding in the US and Canada. Please read more about us at our homepage. We are searching for a Driver (A) CDL Class A based in our Pine Bluff, Arkansas branch as we grow and expand our business. This is an exciting time at Volvo Rents where challenge and rewarding growth opportunities await you! Accountabilities: Performs delivery and pick up of construction equipment Maintain Driver Logs, delivery tickets, and other related required documents Conduct customer equipment demonstration or training where required Ability to propose other equipment or supplies needed Provide exceptional customer service Familiarity with use of QualComm, GPS, or other electronic communications equipment Able to conduct frequent and required safety inspections of tractor and trailer
VP, Strategic Marketing Intelligence (2601)
Details: YOU ARE CORDIALLY INVITED:Zimmerman Advertising, one of the nation’s top-ranking and largest full-service agencies in the southeast has built an office infrastructure to support the nature of retail business. We are known for our "brandtailing" philosophy... the science of enhancing brand image while pushing next day sales for our clients.We have over 800 budget conscious, retail bleeding, merchandise loving, sofa sleeping, car driving, pizza eating, market activating, comp sales crazy, ROI focused team members in many offices around the country! THE JOB: Currently accepting resumes for a VP, Strategic Marketing IntelligenceTHE PLACE: Beautiful, sunny Fort LauderdaleTHE RESPONSIBILITIES: Overall Objective:The Vice President, Strategic Marketing Intelligence is ultimately responsible for finding ways to monitor and grow the Agency’s and Client’s business through the systematic and continual support and guidance of the Client’s marketing and advertising strategies. The key responsibilities of this position are to collaborate with the agency executive team and client leadership team to establish key business strategies, design learning/test plans, establish and report on key performance metrics, all with the goal of maintaining healthy growth of our clients. This position will also be responsible for helping grow agency staff and assuring a vibrant, cohesive team. The Vice President, Strategic Marketing Intelligence must provide business leadership to help guide sound business decisions. Requirements include: entrepreneurial nature; ability to coach, counsel, lead, and inspire both the client and the internal staff members assigned to the client team; ability to support the core account/agency team in establishing and developing reporting systems and processes to insure that ROMI and business results are taken to account for all business decisions. This leader must develop client objectives through benchmarking principles, market/economic analysis and key performance metrics to assure clients achieve and exceed required results. Day to Day Duties Oversee the execution of marketing and advertising results and performance reporting tasks and ensure timely communication among team members and clients. Maintain contact with senior level agency executive team to insure ROMI and other key performance metrics are met. Work with client(s) within division as needed to secure and grow client and agency business. Implement and evolve the Agency’s unique value proposition within the marketing intelligence department by developing products and services that can drive incremental Agency revenue. Direct/coach account service team business reporting and analytic best practices. Counsel with senior level Client(s) and Agency team on any potential changes in marketing direction in context of anticipated results positive or negative. Direct/coach Agency teams on ROMI reporting, business success metrics, potential ramifications and direct merchandising marketing, media, creative and advertising efforts to address them. Constant communication with retail locations/managers to insure accurate reporting and understanding of market conditions that could affect business performance. Create atmosphere that demands a business-building approach to Client’s business. Attend Client marketing / advertising meetings, as needed. Direct the day-to-day operations for action plan implementation. Lead the team in the establishment of regular competitive reporting for Client review (sales, share SOV, ROMI, advertising effectiveness). Participate in ZADV-sponsored training, and ensure that teams participate, as well. Conduct annual strategic review/input sessions (with quarterly follow-up) with Client Marketing management to discuss marketing communications plans, review objectives and strategies, and determine advertising needs. Ensure that account supervisors, account executives, assistant account executives and account coordinators provide all appropriate sales, business, research, ROMI, and industry information to provide direction to the creative team and account team for development of accurate strategic briefs. Review results with Client management to help support future direction. Provide weekly performance reporting to Chief Client Officer and President for strategic discussions. Develop business forecasts and budget for clients with Executive team, monitoring costs and expenses, establishing metrics and timelines. Work with Chief Client Officer in operational strategy planning, forecasting and goal setting. Navigate diplomatically among many divisions, departments, clients, and team members with regard to agency processes and systems. Establish objectives to assure the team achieves required experience / competency. Prior Experience:The VP, SMI will bring prior Client or Agency experience in the areas of analytics & business intelligence (BI). Further, the VP, will have experience with segmentation, modeling techniques, and complex test design. Finally, the VP, will have experience working as a business intelligence resource in media such as broadcast, targeted and the various forms of digital and social media.Summary: The Vice President, Strategic Marketing Intelligence is selected by and accountable to the President and Chief Client Officer for the effective and efficient operation of all Retail Sales and Business Analysts functions for the clients and staff assigned to him/her. The responsibilities are many, various, and not limited to those written in this document. These responsibilities must be directed continuously toward maintaining exceptional service to the client and toward achieving the goals of Zimmerman Advertising.
Instructor/Assistant Professor, Vocational Education
Details: Instructor/Assistant Professor Vocational Education Ilisagvik College, a federally recognized tribal college located in Barrow, Alaska along the Chuchki Sea's coast, seeks an experienced instructor with a yen for new experiences in a multi-cultural environment and a desire to be part of the educational empowerment of the Iñupiat that is the core of Ilisagvik's mission. The Instructor/Assistant Professor - Vocational Education has an integral part in accomplishing our mission. Compensation: $55,046-$74,214/Annual DOE with generous benefits. Application/Job Description via: http://www.ilisagvik.edu Send required letter of interest, resume/curriculum vitae, transcripts, professional references, and completed application to: Ilisagvik College Human Resource Department Box 749 Barrow, AK 99723 FAX: (907) 852-3936 Source - Anchorage Daily News
(RN)Health Services Sr Specialist - Work at Home - Anywhere
Details: (RN)Health Services Sr Specialist - Work at Home - AnywherePeople want to be treated like individuals. At Cigna, we get that. That’s why we embrace and encourage peoples’ uniqueness, helping to give them the strength and confidence to show the world who they really are. The coverage, expertise and services we provide are at the very core of how we help people achieve their full potential – and ultimately, improve their health, well-being and sense of security.But before we can accomplish any of that, we have to have the right people in place. People like you.Skills, experience, talent and creativity like yours enables us to develop the meaningful, innovative solutions our customers value and expect. That’s why we’re committed to recruiting, motivating and nurturing the best and the brightest, whether you have industry experience or not. We’re growing a workforce as unique and diverse as the millions of customers we proudly serve around the world – one individual at a time.Plans, organizes, and manages the case management, medical review, utilization review, quality assurance/improvement, and health education programs. Analyzes inpatient and outpatient utilization trends. Develops and implements action plans to improve utilization and quality.Responsibilities Manages remote virtual team effectively in priority setting for resolution of different types of clinical reviews with differing turn around times TAT¿s and potential financial penalties if TAT not met Manages both professional and non-professional level personnel Manages staff resolution to meet compliance on clinical provider and clinical member appeals Manages ICR (initial claim reviews) claims requiring clinical review for payment resolution in timely manner Effectively communicates with staff, director and matrix partners to manage processes efficiently, identifying gaps and/or confusions Uses influence skills with all internal and inter-departmental partners to close gaps/confusions in managing clinical claim/appeal resolutions via effective P&Ps, Clinical Alerts and/or Job Aids Actively participate in resolution of complicated cases via daily Medi-Queue calls, when rotation is required Models accountability and demonstrates healthy living awareness as a leader Engages in CIGNA sponsored community activities for health promotion, when possible Supports work/professional growth and development through company sponsored and other learning programs that will meet competency and other clinical credentialing/licensing goals Strengthens succession planning via employee growth/development, stretch assignments, mentoring, etc. Strengthens retention of best employees through rewards programs; manages attrition to goals Actively participates in the interviewing and hiring process Effectively manages unsatisfactory performers to better performance or alternative settings that are a better fit for that employee (internally or externally) Thinks strategically and holistically in problem-solving and demonstrates ability to effect positive change in resolving unit and inter-departmental problems (with Director input) Actively participates in third party audits and credentialing body audits as required, successfully effecting CAP's (Corrective Action Plans) when needed
Part time Service Representative
Details: BMO Harris Bank is seeking a Part time Service Representative to work in our Madison, WI location.To explore this great career opportunity visit our website atClick here to ApplyAt BMO Harris Bank,we have been helping our customers and communities for over 125 years. Working with us means being part of a team of talented, passionate individuals with a shared focus on working together to deliver great customer experiences. We stand behind your success with the support you need to turn your potential into performance. BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. We are an Equal Opportunity Employer. By embracing diversity, we gain strength through our people and our perspectives. MANDATE As a high performing team member of Harris Bank, the Service Representative is accountable for delivering superior customer service that defines great customer experience, in performing a variety of basic banking services. The Service Representative is also accountable for referring prospects to Personal Bankers and other banking groups to deliver clarity (simplicity, guidance, and know-how) to our customers. KEY AREAS OF ACCOUNTABILITY A. Service Team Performance B. Superior Customer Service that Defines Great Customer Experience C. Product Knowledge and Referral Development (Simplicity, Guidance, and Know-How) D. Risk Management ACCOUNTABILITIES A. Service Team Performance Count, sort and package currency and coin quickly and accurately. Balance assigned cash drawer in accordance to Bank directives. Exhibit effective follow through and ownership in every customer interaction. Provide training to new Service Representative, as applicable. Handling of special services, such as foreign money and collections. Accept and process customer transactions accurately and timely. B. Superior Customer Service Provide professional, courteous and friendly customer service, greeting all customers promptly and pleasantly. Ensure name tags and dates are always displayed. Support professional bank image by ensuring care for the branch environment and appearance of the branch as well as personal appearance. Perform other administrative tasks as needed. Attend all branch meetings. C. Product Knowledge and Referral Development Identifies customer needs and matches needs with appropriate product or service, utilizing opportunities to suggest or cross-sell other bank products and services. Makes qualified referrals to other team members including other lines of business. Meets or exceeds all personal referral goals as defined. Participates in all training relative to bank products and services. Supports bank?s community involvement and participates in community activities as required. D. Risk Management Identifies risks associated with regulatory compliance, overdraft authority and bank secrecy act. Adheres to all bank policies, directives and procedures. Ensures all required documentation is completed for all transactions. Ensures all security measures are followed. Manages and adheres to cash drawer limits set by the bank. AUTHORITIES To deliver on these accountabilities, the incumbent must have the following authorities: Escalating: The role has authority to escalate issues to the reporting manager.
Service Representative Part-Time
Details: BMO Harris Bank is seeking a Service Representative Part-Time to work in our Madison, WI location.To explore this great career opportunity visit our website atClick here to ApplyAt BMO Harris Bank,we have been helping our customers and communities for over 125 years. Working with us means being part of a team of talented, passionate individuals with a shared focus on working together to deliver great customer experiences. We stand behind your success with the support you need to turn your potential into performance. BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. We are an Equal Opportunity Employer. By embracing diversity, we gain strength through our people and our perspectives. MANDATE As a high performing team member of Harris Bank, the Service Representative is accountable for delivering superior customer service that defines great customer experience, in performing a variety of basic banking services. The Service Representative is also accountable for referring prospects to Personal Bankers and other banking groups to deliver clarity (simplicity, guidance, and know-how) to our customers. KEY AREAS OF ACCOUNTABILITY A. Service Team Performance B. Superior Customer Service that Defines Great Customer Experience C. Product Knowledge and Referral Development (Simplicity, Guidance, and Know-How) D. Risk Management ACCOUNTABILITIES A. Service Team Performance Count, sort and package currency and coin quickly and accurately. Balance assigned cash drawer in accordance to Bank directives. Exhibit effective follow through and ownership in every customer interaction. Provide training to new Service Representative, as applicable. Handling of special services, such as foreign money and collections. Accept and process customer transactions accurately and timely. B. Superior Customer Service Provide professional, courteous and friendly customer service, greeting all customers promptly and pleasantly. Ensure name tags and dates are always displayed. Support professional bank image by ensuring care for the branch environment and appearance of the branch as well as personal appearance. Perform other administrative tasks as needed. Attend all branch meetings. C. Product Knowledge and Referral Development Identifies customer needs and matches needs with appropriate product or service, utilizing opportunities to suggest or cross-sell other bank products and services. Makes qualified referrals to other team members including other lines of business. Meets or exceeds all personal referral goals as defined. Participates in all training relative to bank products and services. Supports bank’s community involvement and participates in community activities as required. D. Risk Management Identifies risks associated with regulatory compliance, overdraft authority and bank secrecy act. Adheres to all bank policies, directives and procedures. Ensures all required documentation is completed for all transactions. Ensures all security measures are followed. Manages and adheres to cash drawer limits set by the bank. AUTHORITIES To deliver on these accountabilities, the incumbent must have the following authorities: Escalating: The role has authority to escalate issues to the reporting manager.
Part-Time Service Representative - Teller
Details: BMO Harris Bank is seeking a Part-Time Service Representative - Teller to work in our Hoffman Estates, IL location.To explore this great career opportunity, please visit our website at:Click here to ApplyAt BMO Harris Bank,we have been helping our customers and communities for over 125 years. Working with us means being part of a team of talented, passionate individuals with a shared focus on working together to deliver great customer experiences. We stand behind your success with the support you need to turn your potential into performance. BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. We are an Equal Opportunity Employer. By embracing diversity, we gain strength through our people and our perspectives. MANDATE As a high performing team member of Harris Bank, the Service Representative is accountable for delivering superior customer service that defines great customer experience, in performing a variety of basic banking services. The Service Representative is also accountable for referring prospects to Personal Bankers and other banking groups to deliver clarity (simplicity, guidance, and know-how) to our customers. KEY AREAS OF ACCOUNTABILITY A. Service Team Performance B. Superior Customer Service that Defines Great Customer Experience C. Product Knowledge and Referral Development (Simplicity, Guidance, and Know-How) D. Risk Management ACCOUNTABILITIES A. Service Team Performance Count, sort and package currency and coin quickly and accurately. Balance assigned cash drawer in accordance to Bank directives. Exhibit effective follow through and ownership in every customer interaction. Provide training to new Service Representative, as applicable. Handling of special services, such as foreign money and collections. Accept and process customer transactions accurately and timely. B. Superior Customer Service Provide professional, courteous and friendly customer service, greeting all customers promptly and pleasantly. Ensure name tags and dates are always displayed. Support professional bank image by ensuring care for the branch environment and appearance of the branch as well as personal appearance. Perform other administrative tasks as needed. Attend all branch meetings. C. Product Knowledge and Referral Development Identifies customer needs and matches needs with appropriate product or service, utilizing opportunities to suggest or cross-sell other bank products and services. Makes qualified referrals to other team members including other lines of business. Meets or exceeds all personal referral goals as defined. Participates in all training relative to bank products and services. Supports bank’s community involvement and participates in community activities as required. D. Risk Management Identifies risks associated with regulatory compliance, overdraft authority and bank secrecy act. Adheres to all bank policies, directives and procedures. Ensures all required documentation is completed for all transactions. Ensures all security measures are followed. Manages and adheres to cash drawer limits set by the bank. AUTHORITIES To deliver on these accountabilities, the incumbent must have the following authorities: Escalating: The role has authority to escalate issues to the reporting manager.
Service Representative --- Teller - Part Time
Details: BMO Harris Bank is seeking a Service Representative --- Teller - Part Time to work in our Madison, WI location.To explore this great career opportunity visit our website atClick here to ApplyAt BMO Harris Bank,we have been helping our customers and communities for over 125 years. Working with us means being part of a team of talented, passionate individuals with a shared focus on working together to deliver great customer experiences. We stand behind your success with the support you need to turn your potential into performance. BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. We are an Equal Opportunity Employer. By embracing diversity, we gain strength through our people and our perspectives. MANDATE As a high performing team member of Harris Bank, the Service Representative is accountable for delivering superior customer service that defines great customer experience, in performing a variety of basic banking services. The Service Representative is also accountable for referring prospects to Personal Bankers and other banking groups to deliver clarity (simplicity, guidance, and know-how) to our customers. KEY AREAS OF ACCOUNTABILITY A. Service Team Performance B. Superior Customer Service that Defines Great Customer Experience C. Product Knowledge and Referral Development (Simplicity, Guidance, and Know-How) D. Risk Management ACCOUNTABILITIES A. Service Team Performance Count, sort and package currency and coin quickly and accurately. Balance assigned cash drawer in accordance to Bank directives. Exhibit effective follow through and ownership in every customer interaction. Provide training to new Service Representative, as applicable. Handling of special services, such as foreign money and collections. Accept and process customer transactions accurately and timely. B. Superior Customer Service Provide professional, courteous and friendly customer service, greeting all customers promptly and pleasantly. Ensure name tags and dates are always displayed. Support professional bank image by ensuring care for the branch environment and appearance of the branch as well as personal appearance. Perform other administrative tasks as needed. Attend all branch meetings. C. Product Knowledge and Referral Development Identifies customer needs and matches needs with appropriate product or service, utilizing opportunities to suggest or cross-sell other bank products and services. Makes qualified referrals to other team members including other lines of business. Meets or exceeds all personal referral goals as defined. Participates in all training relative to bank products and services. Supports bank’s community involvement and participates in community activities as required. D. Risk Management Identifies risks associated with regulatory compliance, overdraft authority and bank secrecy act. Adheres to all bank policies, directives and procedures. Ensures all required documentation is completed for all transactions. Ensures all security measures are followed. Manages and adheres to cash drawer limits set by the bank. AUTHORITIES To deliver on these accountabilities, the incumbent must have the following authorities: Escalating: The role has authority to escalate issues to the reporting manager.
Service Manager, HCB
Details: BMO Harris Bank is seeking a Service Manager, HCB to work in our Wilmette, IL location.To explore this great career opportunity, please visit our website at:Click here to ApplyAt BMO Harris Bank,we have been helping our customers and communities for over 125 years. Working with us means being part of a team of talented, passionate individuals with a shared focus on working together to deliver great customer experiences. We stand behind your success with the support you need to turn your potential into performance. BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. We are an Equal Opportunity Employer. By embracing diversity, we gain strength through our people and our perspectives. MANDATE To create a positive image of the Bank by overseeing all functions of the Service Manager (Teller staff) to ensure customers are provided with superior customer service that defines a great customer experience. This position has supervisory responsibility for the Service Manager (Teller) staff and is accountable for managing referrals of prospects to Personal Bankers and other banking groups to deliver clarity (simplicity, guidance, and know-how) to our customers. The Service Manager is the operations champion and leader of directives and procedures. KEY AREAS OF ACCOUNTABILITY A. Service Team Performance B. Superior Customer Service that Defines Great Customer Experience C. Product Knowledge and Referral Development (Simplicity, Guidance, and Know-How) D. Risk management E. Leadership for staff performance ACCOUNTABILITIES A. Service Team Performance - Provide professional and courteous service in processing a wide variety of day-to-day and special service customer transactions. - Resolve customer related issues promptly using knowledge of bank services, products and processes. - Meet or exceed all personal referral goals as defined by referral program or by Bank Manager. - Oversees daily staffing (including breaks and lunches), to minimize customer wait times and enhance service levels, leveraging the branch scheduler tool. B. Superior Customer Service - Identify customer needs and matches needs with appropriate product or service, makes referrals to other team members, including across lines of business (i.e., One Harris Referrals), as assigned by Bank Manager. - Ensure the Teller staff possesses the necessary skills to understand and execute customer banking transaction needs, and are proactive in offering suggestions and options. C. Product Knowledge and Referral Development - Identifies customer needs and matches needs with appropriate product or service, utilizing opportunities to suggest or cross-sell other bank products and services. - Makes qualified referrals to other team members including other lines of business. - Meets or exceeds all personal referral goals as defined. - Participates in all training relative to bank products and services. - Supports bank's community involvement and participates in community activities as required. D. Risk Management - Identifies risks associated with regulatory compliance, overdraft authority and bank secrecy act - Adheres to all bank policies, directives and procedures. - Completes all branch audits in appropriate time frames; monthly, quarterly, biannually, and annually. - Fosters a team approach ensuring audit requirements are achieved. - Understands, applies and enforces dual control procedure at all times. - Conducts ongoing robbery training with staff. - Disseminates all fraud related alerts and conducts training with staff to reduce fraud losses. - Understands systems functionality and ensures transactions are input appropriately; responds to system messages to evaluate risk associated with transaction and accountable for granting overrides. - Ensures all necessary documentation is completed for all transactions. - Maintains cash supply at each service representatives' window, vault and oversee vault security and teller alarm equipment. - Ensures all security measures are followed. - Adheres to and manages branch capture process. E. Leadership for Staff Performance - Manage, coaches and develop the Service Manager (Teller) staff by assigning work, training, answering questions, solving problems, helping with complex transactions and sensitive customer relations problems/complaints. - Ensure the Teller staff possesses the necessary skills to understand and execute customer banking transaction needs, and are proactive in offering suggestions and options on the different products to other lines of business. - Provide Human Resource Management for all service rep jobs including PPA's, Developmental Plan/Training, Goal Setting and Corrective Action. - Coordinates daily work routines and assigning duties for Service Manager (Teller) staff. - Lead the hiring process for the Service Rep (Teller) team, leveraging the BFI process. - Lead Service Manager (Teller) team meetings, including Daily Huddles. AUTHORITIES Supervise the activities of the Service Manager staff by assigning work, training, answering questions, solving problems, helping with complex transactions and sensitive customer problems/complaints. Provide leadership through recognizing, coaching, stimulating, visioning and team building. Handle equipment and system issues including false alarms. Monitor teller difference records. Maintain attendance record and vacation schedules. CROSS-FUNCTIONAL RELATIONSHIPS This role requires the incumbent to interact with the following key roles: - Bank Manager / Assistant Bank Manager - Regional Operations Manager
Senior Service Representative - Sr Teller --- Part Time
Details: BMO Harris Bank is seeking a Senior Service Representative- Sr Teller --- Part Time to work in our Madison, WI location.To explore this great career opportunity visit our website atClick here to ApplyAt BMO Harris Bank,we have been helping our customers and communities for over 125 years. Working with us means being part of a team of talented, passionate individuals with a shared focus on working together to deliver great customer experiences. We stand behind your success with the support you need to turn your potential into performance. BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. We are an Equal Opportunity Employer. By embracing diversity, we gain strength through our people and our perspectives. MANDATE The Sr. Service Representative will participate in promoting initiatives that define great customer experience. Will support the service team (Service Representatives) including development, coaching, training, projects as assigned, monitoring of work, and support to branch management with day to day administration of banking operations around responsibilities performed by the service team. The Sr. Service Representative will also act as a back up to the Service Manager on an "as needed basis." As a high performing team member of Harris Bank, the Sr. Service Representative will also create a positive image of the bank in the minds of customers by delivering efficient, professional & timely customer service in the performance of a variety of banking services and special customer service transactions. The Sr. Service Representative is also accountable for referring prospects to team members to deliver clarity (simplicity, guidance, and know-how) to our customers. KEY AREAS OF ACCOUNTABILITY A. Service Team Performance B. Superior Customer Service that Defines Great Customer Experience C. Product Knowledge and Referral Development (Simplicity, Guidance, and Know-How) D. Risk Management ACCOUNTABILITIES A. Service Team Performance - Participates in providing support for service team (Service Representatives) as needed including goal setting, development planning, training, and coaching. - Trains and coaches service team as needed insuring staff possesses necessary skills to understand and execute transactions and proactive in offering suggestions and options. - Assists Service Manager with maintaining and monitoring daily schedules/assignments, vacations and other operational scheduling. - Participates in team building, and training relative to all operational and sales policies and procedures, problem solving and sensitive customer relations issues. - Ensures Service Representatives provide customers with professional and courteous service - Completes all daily responsibilities of the Service Manager in his/her absence. - Ensures all service representatives adhere to all policies, procedures, and directives. B. Superior Customer Service - Provides professional and courteous service in providing a wide variety of day-to-day and special service customer transactions. - Supports bank management with administration of branch operations, including completion of audits, maintaining joint custody and processing of internal entries. - Supports professional bank image by ensuring care for the branch environment and professional appearance of Service Representative staff. - Attends and participates in branch meetings as appropriate and assigned. - Performs additional duties as assigned. C. Product Knowledge and Referral Development - Identifies customer needs and matches needs with appropriate product or service, utilizing opportunities to suggest or cross-sell other bank products and services. - Makes qualified referrals to other team members including other lines of business. - Meets or exceeds all personal referral goals as defined. - Participates in all training relative to bank products and services. - Supports bank's community involvement and participates in community activities as required. D. Risk Management - Identifies risks associated with regulatory compliance, overdraft authority and bank secrecy act - Adheres to all bank policies, directives and procedures. - Ensures all necessary documentation is completed for all transactions. - Maintains cash supply at each service representatives' window, vault and oversee vault security and teller alarm equipment. - Ensures all security measures are followed. AUTHORITIES Authority to escalate to Bank Manager, Service Manager and/or Regional Operations Manager as issues demand. CROSS-FUNCTIONAL RELATIONSHIPS This role requires the incumbent to interact with the following key roles: - Service Manager - Assistant Bank Manager - Bank Manager - Regional Operations Manager
Senior Service Representative - Sr Teller -- Part Time - 30 hrs/week
Details: BMO Harris Bank is seeking a Senior Service Representative - Sr Teller -- Part Time to work in our Monona, WI location.To explore this great career opportunity visit our website atClick here to ApplyAt BMO Harris Bank,we have been helping our customers and communities for over 125 years. Working with us means being part of a team of talented, passionate individuals with a shared focus on working together to deliver great customer experiences. We stand behind your success with the support you need to turn your potential into performance. BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. We are an Equal Opportunity Employer. By embracing diversity, we gain strength through our people and our perspectives. MANDATE The Sr. Service Representative will participate in promoting initiatives that define great customer experience. Will support the service team (Service Representatives) including development, coaching, training, projects as assigned, monitoring of work, and support to branch management with day to day administration of banking operations around responsibilities performed by the service team. The Sr. Service Representative will also act as a back up to the Service Manager on an "as needed basis." As a high performing team member of Harris Bank, the Sr. Service Representative will also create a positive image of the bank in the minds of customers by delivering efficient, professional & timely customer service in the performance of a variety of banking services and special customer service transactions. The Sr. Service Representative is also accountable for referring prospects to team members to deliver clarity (simplicity, guidance, and know-how) to our customers. KEY AREAS OF ACCOUNTABILITY A. Service Team Performance B. Superior Customer Service that Defines Great Customer Experience C. Product Knowledge and Referral Development (Simplicity, Guidance, and Know-How) D. Risk Management ACCOUNTABILITIES A. Service Team Performance - Participates in providing support for service team (Service Representatives) as needed including goal setting, development planning, training, and coaching. - Trains and coaches service team as needed insuring staff possesses necessary skills to understand and execute transactions and proactive in offering suggestions and options. - Assists Service Manager with maintaining and monitoring daily schedules/assignments, vacations and other operational scheduling. - Participates in team building, and training relative to all operational and sales policies and procedures, problem solving and sensitive customer relations issues. - Ensures Service Representatives provide customers with professional and courteous service - Completes all daily responsibilities of the Service Manager in his/her absence. - Ensures all service representatives adhere to all policies, procedures, and directives. B. Superior Customer Service - Provides professional and courteous service in providing a wide variety of day-to-day and special service customer transactions. - Supports bank management with administration of branch operations, including completion of audits, maintaining joint custody and processing of internal entries. - Supports professional bank image by ensuring care for the branch environment and professional appearance of Service Representative staff. - Attends and participates in branch meetings as appropriate and assigned. - Performs additional duties as assigned. C. Product Knowledge and Referral Development - Identifies customer needs and matches needs with appropriate product or service, utilizing opportunities to suggest or cross-sell other bank products and services. - Makes qualified referrals to other team members including other lines of business. - Meets or exceeds all personal referral goals as defined. - Participates in all training relative to bank products and services. - Supports bank's community involvement and participates in community activities as required. D. Risk Management - Identifies risks associated with regulatory compliance, overdraft authority and bank secrecy act - Adheres to all bank policies, directives and procedures. - Ensures all necessary documentation is completed for all transactions. - Maintains cash supply at each service representatives' window, vault and oversee vault security and teller alarm equipment. - Ensures all security measures are followed. AUTHORITIES Authority to escalate to Bank Manager, Service Manager and/or Regional Operations Manager as issues demand. CROSS-FUNCTIONAL RELATIONSHIPS This role requires the incumbent to interact with the following key roles: - Service Manager - Assistant Bank Manager - Bank Manager - Regional Operations Manager
Virtual Sales Training Facilitator - Midwest Region (1950)
Details: Duties and Responsibilities Facilitates interactive instructor-led virtual and live classroom sessions to produce professional and engaging learning environments for assigned sales reps and managers Produces and hosts interactive instructor-led virtual and live classroom sessions, including managing participant feedback, controlling annotation environment and trouble-shooting technical issues Maintains the integrity of the content being delivered by preparing for sessions through practice, research, attending train the trainer sessions and working with subject matter experts. Takes ownership of assigned cohort groups, tracks and manages participants’ completion of assigned learning plans and ensures participant readiness for testing and certification Incorporates all relevant product, procedure, and organizational changes into curriculum to update and enhance training programs Assesses current e-learning content on a continuous basis to ensure maximized value is attained Acts as a change agent driving continuous improvement and innovation; ensures quality product and effectiveness; Identifies and resolves issues as needed Assists in the development of long-term on boarding and/or readiness training strategies and goals, ensuring all related marketing materials, communications, and buy-in strategies are developed and executed for all initiatives Maintains strong lines of communication within the Sales leadership teams Completes program metric surveys and audits Collaborates with Technology team to determine reporting and delivery strategies and best practices
Automotive Technician
Details: Automotive - Motor Vehicles – Parts – Automotive Technician If you are an experienced Automotive Technician seeking an opportunity with a worldwide leader in the automotive industry, then Firestone Complete Auto Care is the company for you!Firestone Complete Auto Care is currently seeking Automotive Technicians in Kona, Waikamilo, Aiea, Fort Shafter, Kaneohe, Kailua and Mililani, HI. .Job DescriptionAutomotive service is the largest part of Bridgestone Retail Operations, LLC’s business, accounting for approximately 50% of sales with tire and financial services making up the rest. Bridgestone Firestone North American Tire manufactures Bridgestone, Firestone, and Dayton Truck tires along with tires for virtually every wheeled vehicle made. Today, Bridgestone Retail Operations, LLC and its subsidiaries employ approximately 22,000 teammates in North America. As an Automotive Technician you will be accountable for performing repair activities. Responsibilities:Repair to specifications – brake and hydraulic systems, exhaust systems, air conditioning, steering / suspension systems, maintenance services, tires, and wheel alignment Adequately explain mechanical diagnoses and needed repairs to non-mechanical individuals, which may include teammates and customers on an as-required basis Continuously learn new technical information and techniques through formal training sessions in order to stay or become proficient in automotive diagnosis and repair Keep store management aware of service area mechanical repair problems as they occur Perform vehicle inspection / courtesy checks as required following current BFRC inspection procedure manual Requirements: Minimum of 6 months automotive repair experience with Automotive degree OR; Minimum of 1 year of automotive repair experience with a HS Diploma/GED ASE Certification strongly preferred Must possess own tools Must have a valid Driver’s License in good standing Must be available to work a flexible schedule – 40-45 hours per week with evenings and weekends Must pass background check, drug screen & physicalOur technicians are eligible for excellent benefits, including:Competitive hourly rate contingent on experienceMedical, Dental, and Vision Insurance Prescription Drug Plan Tax-Free Flexible Spending Account Paid Vacation, Holidays, and Sick Days 401K plan with company match Continuing Education Assistance Product and Service Discount for Teammates, Friends, and Family Tool Insurance Equal Employment Opportunity
Food Production Sanitation Worker (9) ... Up To $11/hr
Details: Food Production Sanitation Worker ... get your foot in the door of a dynamic Aurora food manufacturing company. Great opportunities are available for hard-working, enthusiastic and motivated individuals who will complement this growing and upbeat team! Food Production Sanitation Workers will clean the facility and equipment. 1st shift (7:00am-3:30pm) pays $10.00/hour, 2nd shift (3:00pm-11:30pm) pays $10.75/hour and 3rd shift (11:00pm-7:30am) pays $11.00/hour.
