Vault Teller I
Details: Under general supervision, but following established policies and procedures, as well as all applicable banking laws and regulations, including BSA and AML, is responsible for filling coin and currency orders. Ensures money received and money supplied is verified and accurate. Is responsible for maintaining the security in the Cash Vault area.
Responsibilities and Duties:
1. Responsible for performing merchant deposits and change orders. (20% - E)
2. Responsible for ensuring incoming and outgoing shipments of money are signed for and that the security cameras are being monitored during armored car entrances. (10% - E)
3. Responsible for processing and balancing incoming loose coin deposits. (10% - E)
4. Responsible for performing coin rolling duties. (10% - E)
5. Responsible for verifying incoming correspondent bank deposits. (10% - E)
6. Responsible for running the cash sorting machine. (10% - E)
7. Responsible for following and maintaining all security policies and procedures. (10% - E)
8. Responsible for the daily balancing and reconciliation of the vault and assigned cash drawer. (10% - E)
9. Responsible for cleaning designated areas in the Cash Vault. (5% - E)
10. All other special projects, reports and duties as assigned. (5% - M)
Responsibilities and Duties:
1. Responsible for performing merchant deposits and change orders. (20% - E)
2. Responsible for ensuring incoming and outgoing shipments of money are signed for and that the security cameras are being monitored during armored car entrances. (10% - E)
3. Responsible for processing and balancing incoming loose coin deposits. (10% - E)
4. Responsible for performing coin rolling duties. (10% - E)
5. Responsible for verifying incoming correspondent bank deposits. (10% - E)
6. Responsible for running the cash sorting machine. (10% - E)
7. Responsible for following and maintaining all security policies and procedures. (10% - E)
8. Responsible for the daily balancing and reconciliation of the vault and assigned cash drawer. (10% - E)
9. Responsible for cleaning designated areas in the Cash Vault. (5% - E)
10. All other special projects, reports and duties as assigned. (5% - M)
Electronic Remit Advice Specialist - CBO
Details:
JOB SUMMARY:
Under direct supervision, timely and accurately posts all payment types to the billing system to ensure accurate and timely reporting of receivables in accordance with Concentra policies, practices and procedures.
MAJOR DUTIES AND RESPONSIBILITIES:
Payment Application
Answers phone and directs call and/or answers questions
Applies payments to appropriate Workers Compensation accounts
Applies payments to appropriate Workers Compensation/ Patient/Private/ Group Health (cash and credit card) accounts
Applies payments to appropriate Employer/Contract accounts
Performs and maintains posting level per company policy
Identifies and flags short pays
Researches unidentifiable payments
Reconsiderations
Identifies and follows appropriate protocol to correct incorrect payments and billing due to various changes such as address changes and pricing.
Other Duties
Coordinates daily bank deposits
Performs additional duties as assigned
WORKING CONDITIONS/PHYSICAL DEMANDS:
Office Environment
Sitting for extended periods of time
Ability to work extended hours for month end close as needed
Ability to lift weights of under 15 lbs.
This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
Concentra's Data Protection Commitment
* Concentra is committed to protect patient data and to ensure privacy of personal and medical information.
* Every Concentra colleague has the responsibility to adhere to data protection principles.
* If a colleague's role includes handling or processing sensitive data, role-specific policies and requirements apply to ensure the protection of patient information.
Mortgage Processor I
Details:
Division: Mortgage
FlsaStatus: Non-Exempt
EmploymentType: Regular
GENERAL FUNCTION: Performs a wide range of duties related to the processing and pre-underwriting of residential mortgage loans. Duties are both file and vendor level in nature. Maintains contact with external and internal customers to ensure workflowdeadlines are met. Assumes primary responsibility for the loan file upon receipt. Proactive in communicating status on the loan to both the borrower and the Loan Originator, and managing to the closing date. Responsible for updating the file andnotepad as work progresses on the processing system. ESSENTIAL DUTIES & RESPONSIBILITIES: GÇóManage pipeline of conventional, government and/or portfolio loans. GÇóEvaluate loan documentation, calculate income, review assets, analyze data, and clear conditions per delegated authority. GÇóMaintain high level of customer service by being proactive in communicating with borrowers and loan originators. GÇóEnsure accurate, complete, and timely loan data on processing system. GÇóActively participate in ongoing efforts to continually improve customer service for internal and external customers. GÇóResponsible for appropriate section of HMDA Worksheet. GÇóReview exception reports to ensure all tasks are completed. GÇóMaintain knowledge of Fifth Third Mortgage Company's policies and procedures. GÇóPerform any other duties as assigned. SUPERVISORY RESPONSIBILITIES: None
Division: Mortgage
FlsaStatus: Non-Exempt
EmploymentType: Regular
GENERAL FUNCTION: Performs a wide range of duties related to the processing and pre-underwriting of residential mortgage loans. Duties are both file and vendor level in nature. Maintains contact with external and internal customers to ensure workflowdeadlines are met. Assumes primary responsibility for the loan file upon receipt. Proactive in communicating status on the loan to both the borrower and the Loan Originator, and managing to the closing date. Responsible for updating the file andnotepad as work progresses on the processing system. ESSENTIAL DUTIES & RESPONSIBILITIES: GÇóManage pipeline of conventional, government and/or portfolio loans. GÇóEvaluate loan documentation, calculate income, review assets, analyze data, and clear conditions per delegated authority. GÇóMaintain high level of customer service by being proactive in communicating with borrowers and loan originators. GÇóEnsure accurate, complete, and timely loan data on processing system. GÇóActively participate in ongoing efforts to continually improve customer service for internal and external customers. GÇóResponsible for appropriate section of HMDA Worksheet. GÇóReview exception reports to ensure all tasks are completed. GÇóMaintain knowledge of Fifth Third Mortgage Company's policies and procedures. GÇóPerform any other duties as assigned. SUPERVISORY RESPONSIBILITIES: None
Customer Service Rep (FT Teller) Anderson Township
Details:
Division: Retail
FlsaStatus: Non-Exempt
EmploymentType: Regular
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Division: Retail
FlsaStatus: Non-Exempt
EmploymentType: Regular
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Retail Personal Banker - Market Mix
Details:
Division: Retail
FlsaStatus: Non-Exempt
EmploymentType: Regular
GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of bankingproducts and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Branded Sales and Service process, using the prescribed tools and interacting with the Customer/Financial ServiceRepresentatives for referral activity. ESSENTIAL DUTIES & RESPONSIBILITIES: * Sales/Goals Function: o Maintain an awareness of the various market segments (Acquisition and Cross Sell) and develop an understanding of how Fifth Third solutions support each market. o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management utilizing sales skills appropriate for the Financial Center market segment. (i.e., cold calling versus calling campaigns to an already establishedcustomer base). o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Small Business Bankers, Business Banking Officers and Investment Executive to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service: o Utilize the FNA to build thorough customer information for optimal financial solutions for their needs. o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from otherproviders in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES AND RESPONSIBILITIES.
Division: Retail
FlsaStatus: Non-Exempt
EmploymentType: Regular
GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of bankingproducts and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Branded Sales and Service process, using the prescribed tools and interacting with the Customer/Financial ServiceRepresentatives for referral activity. ESSENTIAL DUTIES & RESPONSIBILITIES: * Sales/Goals Function: o Maintain an awareness of the various market segments (Acquisition and Cross Sell) and develop an understanding of how Fifth Third solutions support each market. o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management utilizing sales skills appropriate for the Financial Center market segment. (i.e., cold calling versus calling campaigns to an already establishedcustomer base). o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Small Business Bankers, Business Banking Officers and Investment Executive to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service: o Utilize the FNA to build thorough customer information for optimal financial solutions for their needs. o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from otherproviders in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES AND RESPONSIBILITIES.
Customer Service Rep / Teller - Part-Time
Details:
Division: Retail
FlsaStatus: Non-Exempt
EmploymentType: Regular
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Division: Retail
FlsaStatus: Non-Exempt
EmploymentType: Regular
GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A
Retail Personal Banker - Cross-Sell
Details:
Division: Retail
FlsaStatus: Non-Exempt
EmploymentType: Regular
GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range ofbanking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Branded Sales and Service process, using the prescribed tools and interacting with the Customer/Financial ServiceRepresentatives for referral activity. ESSENTIAL DUTIES & RESPONSIBILITIES: * Sales/Goals Function: o Maintain an awareness of the various market segments (Acquisition and Cross Sell) and develop an understanding of how Fifth Third solutions support each market. o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management utilizing sales skills appropriate for the Financial Center market segment. (i.e., cold calling versus calling campaigns to an already establishedcustomer base). o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Small Business Bankers, Business Banking Officers and Investment Executive to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service: o Utilize the FNA to build thorough customer information for optimal financial solutions for their needs. o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from otherproviders in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES AND RESPONSIBILITIES. SUPERVISORY RESPONSIBILITIES: None.
Division: Retail
FlsaStatus: Non-Exempt
EmploymentType: Regular
GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range ofbanking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Branded Sales and Service process, using the prescribed tools and interacting with the Customer/Financial ServiceRepresentatives for referral activity. ESSENTIAL DUTIES & RESPONSIBILITIES: * Sales/Goals Function: o Maintain an awareness of the various market segments (Acquisition and Cross Sell) and develop an understanding of how Fifth Third solutions support each market. o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management utilizing sales skills appropriate for the Financial Center market segment. (i.e., cold calling versus calling campaigns to an already establishedcustomer base). o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Small Business Bankers, Business Banking Officers and Investment Executive to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service: o Utilize the FNA to build thorough customer information for optimal financial solutions for their needs. o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from otherproviders in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES AND RESPONSIBILITIES. SUPERVISORY RESPONSIBILITIES: None.
Retail Personal Banker
Details:
Division: Retail
FlsaStatus: Non-Exempt
EmploymentType: Regular
GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of bankingproducts and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Branded Sales and Service process, using the prescribed tools and interacting with the Customer/Financial ServiceRepresentatives for referral activity. ESSENTIAL DUTIES & RESPONSIBILITIES: * Sales/Goals Function: o Maintain an awareness of the various market segments (Acquisition and Cross Sell) and develop an understanding of how Fifth Third solutions support each market. o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management utilizing sales skills appropriate for the Financial Center market segment. (i.e., cold calling versus calling campaigns to an already establishedcustomer base). o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Small Business Bankers, Business Banking Officers and Investment Executive to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service: o Utilize the FNA to build thorough customer information for optimal financial solutions for their needs. o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from otherproviders in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES AND RESPONSIBILITIES.
Division: Retail
FlsaStatus: Non-Exempt
EmploymentType: Regular
GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of bankingproducts and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Branded Sales and Service process, using the prescribed tools and interacting with the Customer/Financial ServiceRepresentatives for referral activity. ESSENTIAL DUTIES & RESPONSIBILITIES: * Sales/Goals Function: o Maintain an awareness of the various market segments (Acquisition and Cross Sell) and develop an understanding of how Fifth Third solutions support each market. o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management utilizing sales skills appropriate for the Financial Center market segment. (i.e., cold calling versus calling campaigns to an already establishedcustomer base). o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Small Business Bankers, Business Banking Officers and Investment Executive to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service: o Utilize the FNA to build thorough customer information for optimal financial solutions for their needs. o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from otherproviders in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES AND RESPONSIBILITIES.
Personal Banker - North Monroe
Details:
Division: Retail
FlsaStatus: Non-Exempt
EmploymentType: Regular
GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range ofbanking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Branded Sales and Service process, using the prescribed tools and interacting with the Customer/Financial ServiceRepresentatives for referral activity. ESSENTIAL DUTIES & RESPONSIBILITIES: * Sales/Goals Function: o Maintain an awareness of the various market segments (Acquisition and Cross Sell) and develop an understanding of how Fifth Third solutions support each market. o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management utilizing sales skills appropriate for the Financial Center market segment. (i.e., cold calling versus calling campaigns to an already establishedcustomer base). o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Small Business Bankers, Business Banking Officers and Investment Executive to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service: o Utilize the FNA to build thorough customer information for optimal financial solutions for their needs. o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from otherproviders in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES AND RESPONSIBILITIES. SUPERVISORY RESPONSIBILITIES: None.
Division: Retail
FlsaStatus: Non-Exempt
EmploymentType: Regular
GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range ofbanking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Branded Sales and Service process, using the prescribed tools and interacting with the Customer/Financial ServiceRepresentatives for referral activity. ESSENTIAL DUTIES & RESPONSIBILITIES: * Sales/Goals Function: o Maintain an awareness of the various market segments (Acquisition and Cross Sell) and develop an understanding of how Fifth Third solutions support each market. o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management utilizing sales skills appropriate for the Financial Center market segment. (i.e., cold calling versus calling campaigns to an already establishedcustomer base). o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Small Business Bankers, Business Banking Officers and Investment Executive to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service: o Utilize the FNA to build thorough customer information for optimal financial solutions for their needs. o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from otherproviders in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES AND RESPONSIBILITIES. SUPERVISORY RESPONSIBILITIES: None.
Coordinator, Asset Management
Details: The FL Based Asset Coordinator coordinates the operations of the IT procurement and inventory administration function within the corporate offices in Orlando. The Asset coordinator will also share the Asset Control workload of the remote environments outside of Parsippany, Indianapolis, and Orlando. The Asset Coordinator reports to the Lead, Asset Management.
# Responsibility%1Coordinates the maintenance of records and databases containing information regarding hardware, licenses, warranties, and service agreements for the organization's hardware and software.252Leads and directs the work of others with respect to the add move and change of PC Hardware and Software.253Tracks quality throughout the product lifetime.104Minimizes organizational cost through product standardization and tracking in conjunction with the other Asset Coordinators205Provides reports to management team56Relies on extensive experience and judgment to plan and accomplish goals107Procure equipment for operations using designated vendors58Acts as back up to the local Desktop Support teams during heavy or backlog workloads.5
Wells Fargo Financial Advisor in Training
Details: Wells Fargo Advisors is seeking individuals with an entrepreneurial spirit and an interest in financial markets to participate in a comprehensive training and development program. The program offers you an opportunity to enhance and leverage strong client relationship building skills in connection with the provision of financial planning and investment advice to clients while meeting personal, professional, and organizational revenue goals. ObjectiveTo train and provide Financial Advisors long-term success in the field of Full Service Retail Brokerage.Responsibilities*Financial Advisors will build their own client base*Build relationships and collaborate with peers and key stakeholders*Create investment plans and recommend investments for individuals, businesses and non-profit organizations and others. Basic Qualifications* 1+ years outside/inside sales or business development experience or *2+ years work experience in one of the following: entrepreneurial or U.S. military. Or *BA/BS Degree with 6+ month???s business experience in financial services.Minimum Qualifications*Strong work ethic and strong drive to succeed*Competitive, self-motivated and results-oriented*Demonstrated ability to develop and cultivate relationships.*Proven ability to communicate both orally and in writing; proven organizational skills
Accounts Payable Assistant, Entry Job
Details: This position requires processing high volume of invoices ( PO and non-PO) in both Concur and PeopleSoft, generation and analysis of payables queries and reports in both Concur and PeopleSoft, and assisting our internal customers with invoice processing and payment issues.Responsibilities* Day-to-day handling of Payment Requests* Help develop and implement improvements* Complete various tasks as assigned by ManagementQualificationsExperience:* 2+ years in Accounts Payable processing* General Accounting knowledge* Ability to work in a fast paced environment* PeopleSoft and / or Concur experience a plusSkills:* Ability to function under deadlines.* Ability to self-manage time and efforts based on priorities.* Excel, Word, and PeopleSoft.* Excellent organizational skills.* Strong oral and written communications skills.* Excellent customer service skills.Compensation and BenefitsAlliance Data offers a competitive salary, a comprehensive selection of benefit options including 401(k).Conditions of EmploymentAll job offers are contingent upon successful completion of drug screen and background checks.About UsAlliance Data® (NYSE: ADS) and its combined businesses is North America’s largest and most comprehensive provider of transaction-based, data-driven marketing and loyalty solutions serving large, consumer-based industries. The Company creates and deploys customized solutions, enhancing the critical customer marketing experience; the result is measurably changing consumer behavior while driving business growth and profitability for some of today’s most recognizable brands. Alliance Data helps its clients create and increase customer loyalty through solutions that engage millions of customers each day across multiple touch points using traditional, digital, mobile and other emerging technologies. Headquartered in Dallas, Alliance Data and its three businesses employ approximately 11,000 associates at more than 70 locations worldwide.Alliance Data consists of three businesses: Alliance Data Retail Services, a leading provider of marketing-driven credit solutions; Epsilon®, a leading provider of multichannel, data-driven technologies and marketing services; and LoyaltyOne®, which owns and operates the AIR MILES® Reward Program, Canada’s premier coalition loyalty program. For more information about the company, visit our web site, www.alliancedata.com, or follow us on Twitter via @AllianceData.
Senior SOX Auditor Job
Details: Primary responsibility will be to assist in the completion of the company's Sarbanes-Oxley compliance efforts. Coordinate, participate and document walkthroughs of major company processes. Coordinate, plan and complete operating effectiveness testing of internal controls. Maintain strong working relationship with line of business finance management & Process Owners. Serve as liaison between external auditors and finance management. Perform other special accounting, reporting and analysis projects as requested. Projects could include assistance with accounting research or the financial reporting processResponsibilities* Coordinate, participate and document company processes* Coordinate, participate and complete operating effectiveness testing* Other projectsQualifications* Bachelor's Degree* 3+ years work experience* CPA or CPA Candidate Strongly PreferredCompensation and BenefitsAlliance Data offers a competitive salary, a comprehensive selection of benefit options including 401(k).Conditions of EmploymentAll job offers are contingent upon successful completion of drug screen and background checks.About UsAlliance Data® (NYSE: ADS) and its combined businesses is North America’s largest and most comprehensive provider of transaction-based, data-driven marketing and loyalty solutions serving large, consumer-based industries. The Company creates and deploys customized solutions, enhancing the critical customer marketing experience; the result is measurably changing consumer behavior while driving business growth and profitability for some of today’s most recognizable brands. Alliance Data helps its clients create and increase customer loyalty through solutions that engage millions of customers each day across multiple touch points using traditional, digital, mobile and other emerging technologies. Headquartered in Dallas, Alliance Data and its three businesses employ approximately 11,000 associates at more than 70 locations worldwide.Alliance Data consists of three businesses: Alliance Data Retail Services, a leading provider of marketing-driven credit solutions; Epsilon®, a leading provider of multichannel, data-driven technologies and marketing services; and LoyaltyOne®, which owns and operates the AIR MILES® Reward Program, Canada’s premier coalition loyalty program. For more information about the company, visit our web site, www.alliancedata.com, or follow us on Twitter via @AllianceData.
Controller (O640)
Details: This position, reporting to the Vice President of Finance, is responsible for the financial management of the company and the employment of effective corporate financial and accounting systems and controls. Manages credit, leads budgeting and forecasting, and drives process improvements.This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as deemed necessary. Responsible for all financial reporting and analysis. Assures timely and accurate financial reporting is provided to internal customers as well as parent company management and outside auditors. Establish, coordinate, and administer an adequate internal control system for the corporation. Ensure protection for the assets of the company through internal control and proper risk management Compare performance of operating plans and standards; report and interpret the results of operations to all levels of management. Sets operational metrics and goals. Prepare accurate and timely financial forecasts for planning purposes. Manage the customer credit function to minimize days sales outstanding and reduce credit risk. Perform credit evaluations, and assist with collection activities as needed. Responsible for effective departmental staffing, coaching/training/development, and holding team members accountable for effective performance. Establish and administer tax policies and procedures. Responsible for timely and accurate tax filings. Work with parent company staff and outside accounting firm to minimize tax liability. Lead the annual financial audit with outside accounting firm. Appraise economic forces and government influences continuously and interpret their effect upon the business. Prepare and maintain reports, records, manuals, statistics, and files as related to responsibility. Drive process improvement activities within the finance function. Integrate new acquisitions of businesses or product lines into the company financial systems and reporting. Share responsibility with the Vice President of Finance for presenting financial information to employees and for training employees on the use of financial information in the business. This is done through presentations, management meetings and teaching internal university courses. Participate on and/or lead cross functional teams as needed. Create strategic plan for finance function and assist with executing corporate strategic plan initiatives.
2nd Shfit QA Auditor (2011343)
Details: Summary: Responsible for assuring all products produced in our facility meet Sergeant’s quality requirements. Duties include inspecting, sampling and verifying all attributes of inbound materials and ingredients in the manufacturing facility and auditing the quality of items in production on a daily basis. The procedures that will be written and followed will support Good Manufacturing Procedures. This position will work closely with all plant personnel in approving materials for production. They will also work closely with and assist the Quality Manager with additional projects. Essential Duties and Responsibilities: Audit, verify and approve the quality of inbound materials. Release of inbound materials to the manufacturing operation. Have the ability to develop and write SOP’s to support the proper approval of raw materials and components. Evaluates and samples ingredients, packaging and finished product. Assists the Quality Manager with proper disposition of non-compliance inventory. Assists the Quality Manager with reporting and resolution of defective materials. Assists the Quality Manager with development of product specifications. Performs other support functions as assigned within the department. Performs analysis on in-process and finished products to ensure specifications are met. Interacts with other departments to communicate testing results. Evaluates and tests raw and finished product. Performs other support functions as assigned within the department. Audits quality of items in production on a daily basis Must be willing to work the evening shift if needed.
Financial Analyst Job
Details: Job Id: 175963Nearest Major Market: GA - Atlanta Job Description Genuine Parts Company is seeking a Financial Analyst - Accounting to join the U.S. Automotive Parts Group (APG). This position will work with the accounting and finance team in a hands-on role in consolidating, summarizing, analyzing and reporting APG's financial results and key financial metrics for internal and external consumption. In addition to the more traditional control activities of this position, this position will be involved with making improvements in: - Standardizing the accounting policies, procedures and controls on a company-wide basis, - Assist in the development and implementation of new and improved systems of reporting, controlling, analyzing, and evaluating all aspects of the general ledger accounting activities, and - Standardizing, implementing and transitioning the current JD Edwards system to a new Peoplesoft general ledger system. These responsibilities will require regular interactions with APG and GPC Corporate executives as well as personnel at the operating divisions and the outside auditors. Qualifications Educational and Experience Skill Sets Preferred: - Undergraduate degree in Accounting along with CPA and/or MBA is a plus. - Extremely strong technical accounting and financial modeling skills. - Hands on experience working with JD Edwards and/or PeopleSoft. - Hands on experiences analyzing volumes of financial information, including mainframe database management and data manipulation, creating financial reports, analysis, etc. - 3-5 years of experience with progressively responsible financial roles focused on accounting, auditing, financial planning, analysis and/or reporting (including SEC). - Career experiences from: (a) Public accounting with a large firm and attainment of increasing levels of responsibility (b) Corporate accounting and, ideally, operational finance experience in a distribution and/or retail environments with increasing levels of responsibility in the finance and/or controller areas. - Experiences in mergers and acquisition activity, including due diligence and financial analysis, is a plus. - Exposure to improving the financial reporting process across multiple business units and creating corporate-level financial systems would be ideal. Responsibilities Specific responsibilities include: - Assist in the monthly accounting and analysis of the results of APG headquarter functional areas. Provide support in analyzing proper accounting treatment. - Review and manage accruals and prepayments on a monthly basis. - Evaluate and allocate headquarter expenses to the operating divisions. - Consolidating, analyzing and coordinating the company-wide month end financial results and related reporting. This includes the company's income statements, balance sheets, cash flow statements and key financial metrics. - Supporting the forecasting and reporting processes of APG, including the ongoing development and revisions to the rolling financial forecast process and financial reporting package. - Assist with the ongoing proactive management (i.e. reviewing, updating, and communicating throughout the organization) of uniform company-wide accounting policies, procedures and internal controls to ensure the validity and correctness of the accounting records and compliance with Sarbanes-Oxley requirements. - Preparation of quarter-end and year-end SEC and external auditor information packets. - Keep informed of technical developments related to accounting (GAAP, FASB, etc) pronouncements and SEC reporting requirements and provide analysis of the actual and impending effect on the Companies¿ financial results and reporting requirements. - Work with internal and external auditors in the verification / audit of company-wide financial controls and reporting requirements.
Accounting Clerk III
Details: Division: Investment Advisors FlsaStatus: Non-Exempt EmploymentType: Regular GENERAL FUNCTION: • Under general supervision, performs a variety of moderately complex accounting support duties in one or more of the following areas: general accounting, accounts payable, account reconciliation, accounts receivable or related financial area. • Assist in providing direction and support for the entry level and intermediate accounting clerks. • Responsibilities may include handling confidential Bancorp information and must maintain confidentiality. DUTIES & RESPONSIBILITIES: • Reconcile the following accounts according to established procedures: daily, weekly, monthly, etc. (Non-Bank Subsidiary and Affiliate Accounts, Personal and Corporate Trust Accounts, Recon Plus Accounts, International and domestic Bank Due To/ Due From Accounts, etc.)• Work with other bank departments to identify and clear outstanding items in accounts• Perform necessary research to assist other departments in resolving issues. Establish reconciliations for new companies to insure that accounts are properly monitored• Identify and obtain appropriate supporting documentation for outstanding reconciling items• Assists team leader in providing direction and training to entry level Account Reconcilers• Provide training on balancing and processing daily work• Posts data into computerized system• Process payments or receipts of payments• Perform research on out of balance conditions and assign outstanding items to the appropriate department for resolution• Must work with other departments within the bank to clear outstanding items• Maintain records on all accounts reconciled• Provide assistance to customers with questions regarding tax deposits, outstanding checks, stop payments, etc• Participate in special projects as needed• Daily balancing of general ledger including research and resolution of rejectsSUPERVISORY RESPONSIBILITIES: • None
