Entry Level Customer Service & Sales - Full Time
Details: OKConcepts Inc. is currently hiring for entry level individuals with experience in the customer service and sales industries for an account management position. We have found that full time candidates with experience in the customer service, retail, or hospitality industry generally have the base skills initially desired to succeed in the sales and marketing industry. Our sales and marketing firm is the leader in the industry and delivering results and quality customer service experiences for our clients. Our clients are Fortune 500 companies that want us to deliver a face to face customer service experience. We do this by taking care of the existing customer base and providing personal care with new customers. This job involves face to face sales of services to new business prospects. Representing the largest telecommunication company in the US, it is a priority for our team to provide the best customer service and professionalism. We strive to build land and maintain quality customer relationships.OKConcepts Inc. is seeking individuals who have customer service training and are looking for a place to grow their skills and their career to the next level.Our team enjoys: Excellent work environment where fun meets success Support and backing from fortune 500 clients Weekly bonuses and incentive plan Upward mobility path with a personal business mentor provided to each new crew member. Full Paid training and weekly leadership development meetings provided. Travel opportunities Compensation based upon performanceFor more information, please contact Trace Daniel, our President at 405-286-2093 or visit our website at http://www.okcinc.biz
Inbound Phone Bank Customer Service and Sales Representative
Details: Wells Fargo Customer Connection (WFCC) is Wells Fargo's primary contact center organization. We serve customers by phone, email and letter. WFCC is made up of Wells Fargo Phone Bank (which includes Consumer Service, Consumer Sales, and Premier Banking), Credit Card Customer Service, the National Business Banking Center, Online Customer Service, and Home Equity Service.Contact Center Marketing & Online Customer Service is made up of more than 1,500 team members supporting online customer service including phone and e-mail, WFCC marketing and analytics and WFCC customer experience.Join a dynamic professional group of dedicated, hard working individuals who passionately strive to provide the best customer experience for our customers.Do you have a passion for customer service? Do you shop, email or bank on the internet? Do you enjoy working in a great team environment?Bring your commitment for service excellence to our dynamic, ever-changing Online Banking world. We need your ability to clearly communicate via telephone to our 16 million plus internet banking customers.A Customer Service Representative will engage every customer by phone with information and suggestions for new financial products or services and are focused on satisfying all of Wells Fargo's customers' financial needs. They achieve 100% of their goals for daily core solutions. Sales goals are also measured by the service quality of sales offered to customers and include consistently meeting all compliance, regulations and identification guidelines.Successful Representatives will have the drive to achieve the highest level of performance (platinum or gold) without sacrificing customer service and are never satisfied with only copper or silver performance. Much of the job is responding to inbound calls. High performers also demonstrate solid knowledge of the financial products and services offered by Wells Fargo including home equity loans, CDs, savings and other types of accounts as well as insurance offerings.We provide our Customer Service Representatives with continuous coaching and development which not only enhances their ability to provide exemplary service and product solutions to our customers, but also enhances the Representatives' career growth. Our successful Representatives demonstrate self motivation, a positive attitude, have the ability to work well on a team and have a solid work history. They also demonstrate strong listening, written and verbal communication skills. They are receptive to coaching and feedback, have the desire to meet/exceed sales goals and solve problems while working in a fast paced environment.Our Customer Service Representatives-Sales &Service play a critical role in our customers' lives; therefore, predictable and reliable attendance is an essential function of the position.•Training date: June 3, 2013•Training will be full time for a full 6 weeks Monday - Friday 8:00am-4:30pm.•Post Training Hours: 9:00am-5:30pm. All shifts after training are full time hours. Must be flexible to work a Saturday or Sunday.Salary pay range: $12.40- $13.00 per hour + quarterly commission.
Teller
Details: CareerBuilder applicants: please do not apply via the CareerBuilder website. Please apply online via the Wells Fargo career site at www.wellsfargo.com/careers.We do not offer summer only employment at Wells Fargo.Our vision is to satisfy all our customers financial needs, help them succeed financially, be known as one of Americas great companies and the number-one financial services provider in each of our markets. Come Join Us.Tellers are the face of our company and represent Wells Fargo in the community. A Teller position with our team offers an opportunity to be part of one of America s greatest companies. You will have a variety of responsibilities, people, and experiences in a professional work environment that is part of the fun!Our Expectation of our Tellers:Tellers introduce customers to new products and services, and generate leads for other members of the sales team to close. Every Teller has her/his own scorecard with goals. Our best Tellers constantly go the extra mile to greet customers, make them feel welcome and also engage customers to learn about their financial needs. An excellent Teller processes between 20-25 customer transactions each hour with no mistakes through patience, attention to detail, and the ability to follow procedures. Every Teller is responsible for maintaining and balancing a cash drawer.At Wells Fargo, we have an outstanding diverse team. We want people who pitch in and help others without being asked and want team members who are committed to the success of the team. Tellers will develop and improve their skills through training programs and regular feedback discussions with supervisors, which will help further their professional experience and improve their chances for even greater roles in the future. A Teller position is the start of something really big. With an organization the size of Wells Fargo, there is no limit to what a truly motivated person can become with a little dedication and time. Wells Fargo believes in developing people!
Front Desk Coordinator
Details: Classification: Receptionist/Switchboard Compensation: $10.00 to $12.00 per hour This health care facility is looking for a front desk coordinator. This individual is the first face of the office and is responsible for greeting vendors, customers, and other visitors. Main duties will include but are not limited to main reception switchboard duties, sorting and distributing mail, general office support, and conference room maintenance.
Technical Program Manager, Kindle Whispernet
Details: Can you run large cross-team projects that deliver cutting edge software and services? Are you equally comfortable digging in to business requirements as drilling into architecture and design with development teams? Do you want to take the best retail platform in the world and merge it with state of the art device technology? Amazon's Digital Services division needs a strong Technical Program Manager with a strong delivery focus to own and execute large scale programs of our Kindle device software and services.This role requires working with product management to define strategy and requirements, and leading cross functional development teams from design through delivery, and managing the timelines for all supporting software and services to support the various device and platform projects. This position involves regular communication with senior management on status, risks and change control. Cross-team coordination, project management and executive presentation skills are essential.The ideal candidate is a creative, demonstrated leader/manager with superior analytical abilities. This opportunity requires excellent technical, problem-solving, and communication skills. The candidate is not just a policy maker/spokesperson but drives to get things done. At the core of the position is delivery.Qualified candidates have extensive experience defining projects and programs, collecting requirements, writing detailed functional and test specifications, coordinating efforts to scope, schedule, and deploy new features sets; as well as analyzing cost/benefit of feature selection and communicating results throughout the organization.Knowledge of the following is required; service-oriented architecture, product development (including C++, Java, XML, messaging protocols, and Web Services), build processes, project management, release schedules. The ideal candidate will have 8 or more years of relevant work experience in internet-related project and/or technical product management in a software applications environment. An undergraduate degree in software-product management, computer science, or equivalent experience required.Basic Qualifications• 5+ years of Technical Program Management experience in a related industry• 3+ years of coding experience in Java, C++, and Perl• Bachelor's degree in Engineering, Computer Science or related technical field• Experience managing efforts in Unix/Linux environments, distributed systems and/or developing large scale web applications• A first-hand working knowledge of current web technologiesPreferred Qualifications• Ability to communicate effectively with both technical and non-technical individuals.• Excellent oral and written communication skills• Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects Amazon is an Equal Opportunity Employer *LI-NK1
