Fraud Recovery Specialist -- May 28, Elgin, IL (ELG1)
Details: Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers - 1 out of every 6 Americans. As a division of JPMorgan Chase & Co. (NYSE:JPM), we:Serve 21 million households with consumer banking relationships Lent $17 billion to small businesses in 2011 Are one of the nation's largest credit card issuers, with more than 64 million credit cards in circulation Service 8 million mortgage and home equity loans While we operate across a broad range of businesses, our mission at Chase is quite simple: to be the industry leader in customer service. Our employees put the firm's resources to work every day for our customers. Chase offers a dynamic environment and the training and support to meet your full potential. Our company is widely recognized as a great place to work, to grow and to invest for the future. Join our team. Further information about careers at JPMorgan Chase can be found on our website:www.jpmorganchase.com/careers. As a Fraud Recovery Specialist, you play a key role in contributing to the profitability of Chase and directly impacting our bottom line by retaining valued customers and minimizing credit losses resulting from Fraud. The Fraud Recovery Specialist is responsible for, reducing losses on credit card fraud cases by thoroughly reviewing account and transaction details for recovery opportunities. Working directly with customers and merchants, you will utilize your excellent communication, problem-solving and decision-making skills to provide resolution to customers who have reported fraudulent activity. Experience in a high-volume, target-driven environment is a plus. The team is very goal-oriented with individual and team goals being a key factor of success. To be successful in this position, you must have a passion for providing quality customer service by consistently projecting a positive and upbeat attitude. This is a production-oriented, CALL-CENTER position within an office environment. There is no field investigation involved. The schedule for this position is Monday through Friday, first shift. Start date: 05/28/2013. These positions are located at our Chase Card Services facility on Westfield Drive in Elgin Illinois.
Help Desk Associate
Details: General Function: Provide desktop computer support to end users on a variety of issues.Identify, research, and resolve technical problems. Respond to various technical supportrequests received from telephone calls, email and personnel; escalate as required.Document, track and monitor the problem to ensure a timely resolution.Duties & Responsibilities:Corporate/Store support• Respond to phone calls and emails regarding computer issues• Track and report into database all communications received from endusers• Troubleshoot end user problems including software and hardware• Assess urgency of each ticket to determine response priority• Determine appropriate resolution or escalate ticket depending on thecomplexity or specific issue• Monitor call data in database to ensure tickets are closed or escalatedin a timely mannerUser Codes• Setup new employee user codes such as new hires, terms andtransfers as requested by Human Resources department• Transfer user codes• Disable terminated employee user codesOther Duties as assigned• Project related work assigned by management• Daily tasks assigned by managementSchedule:10am-7pm MondayOFF - Tuesday1pm-10pm Wednesday10am-7pm Thursday10am-7pm Friday 8am-5pm Saturday Skills Description Minimum Knowledge, Skills and Abilities Required:• 1 year of Help Desk experience• IT or Computer Science education and/or technical certifications• Strong customer service skills• Ability to work independently and within a team environment• Strong organizational skills along with the ability to effectively prioritize multipletasks• Experience with call logging software required.Working Conditions:1. Normal office environment2. Extended viewing of computer screens3. Working with customers over the phone.All the above duties and responsibilities are essential job functions for which reasonable accommodation will bemade. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessaryto perform the job proficiently. This position description is not to be construed as an exhaustive statement ofduties, responsibilities or requirements. Associates may be required to perform any other job-related
Administrative Assistant
Details: Classification: Secretary/Admin Asst Compensation: $14.25 to $16.50 per hour Administrative assistant needed for 16 month project. Must be bilingual in Spanish and able to translate English to Spanish and vice versa. Candidate will need to have experience with travel arrangements, event planning/coordination, and general office skills. Must be detail oriented and have above average organizational and communication skills.
Account Representative
Details: Classification: Customer Service Compensation: $11.00 to $12.00 per hour Customer service representative to work for a company located on the southside. Must have strong computer skills in both MS Word and Excel. Must be able to work in a fast paced environment and work independently. Will handle an entire region working with the clients on a one on one basis. Will be working with businesses and handling returns and other issues as they arise. Experience working with catalogue ordering a plus. This is a more technical position and must have experience working in the electronics field or other similar experience
Customer Service Representative
Details: Classification: Customer Service Compensation: $11.40 to $13.20 per hour Third Party Vendor / Travel Agency located on the west side of Orlando, Florida is looking for strong customer service reservations associates to start working with their company on a long term temporary basis. The Customer Service Reservations Associate should have over 1 year of experience working within a customer service call center environment and hands on knowledge with booking reservations or working within a travel company. The chosen candidate will be taking inbound calls confirming hotel reservations for customers traveling into the US. A high attention to detail is required and they must be able to work at a fast paced while maintaining accuracy. Hours are Monday - Friday from 9:00AM - 5:30PM. 1 hour lunch that is flexible and business casual environment.
Executive Assistant
Details: Classification: Secretary/Admin Asst - Exec Compensation: $15.00 to $15.00 per hour Administrative Assistant for immediate on a long term contract position for an oil and gas company located in the Greenspoint area! This Administrative Assistant will schedule meetings, reserve conference rooms and order meals. Will maintain document registers, upload documents into SharePoint maintaining latest revisions. Duties also include maintaining staff shared calendars and interfacing with all the team members and leaders so excellent communication skills are required! Must be proficient in the Microsoft suite!
Data Entry Clerk
Details: Classification: Data Entry Compensation: $10.49 to $13.26 per hour Our client in Waltham is looking for a temp to hire data entry specialist to start work ASAP. The client is looking for someone who is detail oriented and who also has solid communication and interpersonal skills. Data entry experience is a must and the ideal candidate will be able to type over 40 wpm. Intermediate to advanced skills with Microsoft Word, Excel and Outlook are a must and CRM and search engine experience would be a plus.Daily responsibilities include updating and cleaning up contact information in internal databases. Will need to be comfortable doing research on search engines to find new contact information for existing and potential clients. All new information must be organized and entered in the system with 100% accuracy. If interested please contact OfficeTeam in Burlington MA at 781-505-4020.
Jr. Administrative Assistant
Details: Classification: Secretary/Admin Asst - Junior Compensation: $11.40 to $13.20 per hour A West LA health and nutrition company is looking for a Jr. Administrative Assistant to come on board on a temporary to full time basis. The ideal Jr. Administrative Assistant will be a self starter with a bubbly, outgoing personality. The perfect Jr. Administrative Assistant will be supporting the owner of the small business. You will be a self thinker, action oriented, and comfortable in a relaxed environment where there are a lot of people coming in and out all day. Some of your day to day duties will include answering emails, working with Excel to enter company activity and promoting the company heavily through social media. The Jr. Administrative Assistant will be proficient in Outlook, basic office skills, and social media. An interest in health and nutrition is a MUST! Hours for this position will vary during the temporary period, which will last about a month, and then become full time once permanent. Benefit options will be available once full time. This position will pay $12.00 during the temporary period and then increase to $14-15 once full time.
Payment Poster Specialist
Details: Classification: Administrative - Medical Compensation: $16.15 to $18.70 per hour We are sourcing for a strong payment poster for a project with a possible temporary to hire possibility for a well known healthcare company located in North West Denver. Qualified individuals must have at least 2 years of medical cash positing experience and be able to pass a drug screen as well as a criminal background check.
Sr. Customer Service Representative
Details: Classification: Customer Service Compensation: $15.77 to $18.70 per hour We are looking for a skilled operations/administrative sales assistant to manage the day-to-day flow of business for a busy investment/real estate office and support the companys marketing efforts. The three words that describe our ideal candidate best are: fast, accurate and resourceful. If these adjectives describe you then we want to hear from you. As an Administrative Assistant for a top producing office you will take full responsibility for all non-sales related duties. Your responsibilities will play an important role in clearing away distractions so that your agent can focus on generating new business and closing sales. Primary job duties: Build, implement, and manage all systems for sellers, buyers, lead generation, database management, and back office support • Oversee all listing files and listing marketing • Manage websites / blogsites and social media • Manage pre and post-closing process • Create and maintain an operations manual that documents all systems and standards • Coordinate the purchase, installation, and maintenance of all office and communications equipment • Be the first point of contact in handling customer inquiries and complaints •Answer the phone and use scripts to convert potential leads into appointments for agent Key skills & abilities: Technology savvy - able to learn new programs quickly and able to troubleshoot common issues • Strong computer skills, Office, Internet, social media, aptitude to learn and use other systems such as Drop Box, Googol, etc • Mac proficient • Attention to detail, high-level accuracy with documents • Concerned about doing things the right way • Ability to assess, prioritize and act quickly • Ability to bring about order in the midst of chaos • Learning based mentality • Deadline driven • Open to new ideas and systems • Service based attitude
Corporate Paralegal
Details: Classification: Secretary/Admin Asst - Executive Compensation: $18.79 to $24.04 per hour Corporate Paralegal to 50KResponsible for liaison with other departments on requirements for confidentiality, independent contractor, services, master services, and other agreements (contracts) necessary for the conduct of company business.Responsible for preparing, negotiating, and monitoring compliance with, new and amended contracts.Responsible for maintaining and updating (a) hard-copy and/or electronic legal files, including contracts and (b) electronic lists/databases of company contracts.Responsible for conducting legal research, including compiling, analyzing, and summarizing legal material.Responsible for examining legal or other documents to ensure completeness and accuracy, as well as conformance to applicable laws, rules, precedents, and company requirements.Responsible for disseminating information regarding company legal and contractual obligations and developing regulatory guidance.Responsible for assisting with preparation of corporate legal documentation.Responsible for assisting with corporate legal interactions with company affiliates.Responsible for assisting with oversight and review of outsourced legal and regulatory compliance work.Responsible for serving as a resource to internal personnel on regulatory compliance.Responsible for assisting in development and monitoring of Legal departmental objectives, policies, procedures and performance metrics.Responsible for reviewing company policies and practices, both existing and proposed, to identify potential legal issues.Responsible for preparing and conducting, or assisting with, training on legal and regulatory compliance related topics for internal staff, including regarding confidentiality and privacy requirements.Responsible for supporting Contracts Specialist subgroup, including the Lead Contract Specialist, on process and metrics collection, template contracts and negotiation parameters.Responsible for serving as overflow for Contracts Specialist work.Responsible for supporting other departments activities as assigned by the GC.Responsible for liaison with external groups, e.g., customers and vendors/external services, on legal matters.Responsible for other duties as assigned by the GC.
Human Resources Manager
Details: Classification: Personnel/H.R. Supervisor/Mgr Compensation: $25.00 to $30.00 per hour A company in the Galveston area is seeking an Human Resources Manager. This individual will be responsible for maintaining and enhancing the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices. They will also prepare and maintain accurate records, files and reports, including responsibility for maintaining personnel records. If you are interested in hearing more about the Human Resources Manager position contact OfficeTeam at 281-204-6204.
Human Resources Assistant
Details: Classification: Personnel/Human Resources Compensation: $12.00 to $13.00 per hour Energetic Human Resources Benefits Manager is needed. Fast paced and quickly growing company is looking for a detailed oriented Benefits Manager for a 10,000+ employee company. This Benefits Manager would work closely with the Director of Human Resources to ensure all benefits are maintained as well as working with vendors. Experience with workers compensation claims and unemployment claims would be preferred.
Quality Assurance Specialist
Details: Classification: Administrative - Medical Compensation: $30.16 to $34.93 per hour A growing client located in the Denver Tech Center is in search of an experienced RN with experience in Quality Improvement. Ideal candidates should have over five years experience in a hospital or nursing home facility with management or was given a higher level of responsibility. Experience with Quality Improvement in a critical care unit or nursing home facility is a plus. If you or anyone you know is interested please email me at .
Medical Collections Specialist
Details: Classification: Administrative - Medical Compensation: $15.20 to $17.60 per hour We are sourcing for a billing and collections representative for a client located in the DTC. The details of the job will be to post charges, follow up, review information from the patient's file on system chart- Verify insurance coverage and write an appeal if necessary. Collect per procedure and appropriate contract. Verify procedures and check modifiers. Write off per policy and surgery center guidelines. Calculate correct fee and process billing transactions. Requirements KNOWLEDGE, SKILLS, QUALIFICATION and EDUCATIONAL AND /OR EXPERIENCE REQUIREMENTS: High school diploma or equivalent. Healthcare background preferred. Six months of related experience and/or training. Or Equivalent combination of education and experience. Accounting and math skills. Computer competency. Reasoning ability. Basic coding knowledge. WORKING CONDITIONS: Working environment is representative of the essential functions of the job. Physical demands require employee to sit and answer the phone for extended periods of time. Reasonable accommodations may be made to enable individuals to perform essential functions Requirements Qualification Requirements: High School Diploma or equivalent. Excellent communication skills using proper English grammar. Minimum 2 years of Insurance Billing/Posting experience. Familiar with patient accounting software, especially AdvantX. Ability to read and understand insurance explanations of benefits and managed care contracts Knowledge of Internet Explorer, Microsoft Excel, Microsoft Word, and Outlook.
Office Manager
Details: Classification: Office/Admin Supervisor/Mgr Compensation: $14.00 to $16.00 per hour OfficeTeam is looking for an Office Manager for a small company in Sacramento. Job duties will include answering some incoming calls, posting daily sales reports, order entry of sales information, and other general office duties as needed. The ideal candidate must have a minimum of 5 years experience working for a small business as an Office Manager and be proficient in the MS Office Suite 2010.
