Part Time Customer Service Reps Needed - $10.50-11.00/hr to start!
Excellent openings for talented CSR reps!
Solutions Staffing has teamed up with some of the hottest companies to work for
in the North Phoenix area to to fill several Customer Service openings!
IMMEDIATE NEED for individuals with previous customer service experience to
work at one of these fantastic clients as they grow and bring on additional staff!
• All Positions are in the North Phoenix/Scottsdale Area
• TOP NOTCH companies to work for!
• 20-35+ hours a week
• $10.50-11.00 to start with attendance and performance bonuses!
• Opportunity to go to full time or perm employment if desired, with raise
and excellent benefits package upon perm hire!
• Many positions have flexible hours! Facilities are open 7 days a week, with
nighttime and extended hours available as well!
Duties Include:
- Take inbound phone calls from existing and potential customers
- Assist customers with orders and/or scheduling appointments
- Troubleshoot problems/issues that might arise
- Take phone messages as dictated
- Always provide service with an upbeat and enthusiastic attitude
Requirements:
- At least 6 months to a year of prior customer service experience
- Bilingual a plus
- Good computer skills (Microsoft office and familiarity
with using multiple screens/tabs) - Always be friendly and outgoing with a positive attitude!
Veterans encouraged to apply!
Bring in your resume, two forms of ID, be dressed to interview - and we’ll handle the rest!
Call us! - Dial 480-905-1535 and ask for Jessica, Courtney, Veronica, or Mark
You can also email of us at:
Apply online today! Visit us at http://www.solutionsstaffing.com - Click on "APPLY NOW" to get started!
Like us on facebook! - https://www.facebook.com/solutionsstaffing
Follow us on Twitter for the latest news and open positions! - https://twitter.com/solutions_staff
Human Resources Administrative Assistant
Job Summary:
The Human Resources Administrative Assistant performs a wide range of administrative and office support activities for the Cedar Rapids division of WRE to facilitate the efficient operation of the organization.
Essential Job Functions/Responsibilities:
- Process New Hire Paperwork
- Place pre-determined recruitment ads
- Handle benefit paperwork
- General clerical duties including generating and maintaining reports, documents, spreadsheets; photocopying, faxing and mailing
- Maintain electronic and hard copy filing system
- Retrieve documents from filing system
- Handle requests for information and data
- Resolve administrative problems and inquiries
- Prepare written responses to routine inquiries
- Prepare and modify documents including correspondence, reports, drafts, memos and emails
Senior Appointment Setter/Telemarketer
In business for 20 years in Cincinnati, Jani-King of Cincinnati, one of the largest commercial cleaning companies in Cincinnati, is currently seeking an experienced Appointment Setter/Telemarketer with a successful record of accomplishments in a B2B appointment setting/telemarketing environment. The position requires applicants to work with senior level sales executives to indentify, cultivate, and set appointments with potential clients in a defined territory within the Cincinnati metro area. This is an inside sales position, that requires the applicant to be on the phone prospecting and settting appointments.
POSITION BENEFITS
*This is a 30 hour a week position. Monday - Friday, 9am - 3:30pm.
*This is NOT a large call center type situation. Employee will be one of only a couple of telemarketers in a tight knit family run business.
*Private office with phone and computer.
*Employees are provided an extensive database of potential customers through a proprietary sales software program.
*Tremendous opportunity to earn monthly commission. Bonuses are even paid for simply setting qualified appointments, regardless of whether the sales person actually signs the business.
**NO ACTUAL SELLING OF SERVICES DONE OVER THE PHONE, JUST APPOINTMENT SETTING FOR SENIOR FIELD SALES EXECUTIVES**
$10.00/hour to $12.00/hour depending on a experience!
Hourly Wage + Commission + Bonus = Great Opportunity!
Legal Clerk
Receptionist
Veterinary experience. required, Cornerstone software knowledge a plus!
Fax resume to: Churchville Veterinary Hospital, P.C. at 585-293-2294 or e-mail:
Sales Assistant
The Sales Assistant is responsible for supporting the local sales leader in all aspects of leading the field force. The position requires the supervising of all daily operations of the main regional sales office. A strong working knowledge of insurance sales and a professional demeanor are requisite.
- Executes general office functions including reception and telephone duties, physical office maintenance, shipping and receiving, and office supply ordering.
- Performs meeting and event planning, coordination, and preparation of materials.
- Makes travel arrangements and processes expense reports of leader and field staff.
- Maintains agent brochure and material inventory including ordering and shipping.
- Reviews and ships business to home office for processing.
- Records and track various agent accountabilities including leads, sales reports, and performance.
Risk/Safety Manager
- Implementing and executing Risk Management processes for client locations and branch locations
- Risk assessment, which involves analyzing risks as well as identifying, describing and estimating the risks affecting the business;
- Risk evaluation, which involves comparing estimated risks with criteria established by the organization such as costs, legal requirements and environmental factors, and evaluating the organization’s previous handling of risks;
- Risk reporting in an appropriate way for different audiences, for example to the board of directors so they understand the most significant risks, to business heads to ensure they are aware of risks relevant to their parts of the business and to individuals to understand their accountability for individual risks
- Conducting audits of policy and compliance to standards, including liaison with internal and external auditors;
- Providing support, education and training to staff to build risk awareness within the organization
- Develop realistic, measurable safety goals
- Assist with Workers Compensation claims, Liability claims and other Compensable claims
AT&T Bilingual Spanish Sales Support Representative - Tri Valley, CA
AT&T: So Much More of What You Work For
Looking for an opportunity where you can put your energy and enthusiasm to work?
Of course you are.
How about a chance to learn, grow and advance with the number one wireless company in America?
Even better.
We’re AT&T, and the only thing we enjoy more than pioneering and selling the latest devices is helping people make the most of them.
Our retail opportunities are among the best, offering you great pay, strong benefits, advancement potential and a work environment full of fast-paced fun.
Opportunity, Security – and Great People
Find out what it’s like to work in an industry that’s not about to slow down- with a company that has a legacy of successful innovation.
• Start with the paycheck: We offer a competitive base pay.
• Add a full benefits package for both full and part time team members, which includes medical, dental, vision, 401(k), tuition reimbursement, paid time off, work/life resources and discounts on AT&T products and services.
• Round out your experience with paid training on the latest technologies and devices – today, tomorrow and for as long as you work with us
• As you learn and succeed, you’ll be eligible for new opportunities and financial rewards
• And every day, you’ll work in a fast-paced environment with customers and colleagues that appreciate your energy and assistance
JOB DESCRIPTION
Function in multiple roles that support the performance of the store’s retail experience. Responsible for ensuring an extraordinary customer experience by facilitating the coordination of customers being welcomed in, prioritizing transactions and advising of any wait time. Own the store’s service customer experience! Responsible for troubleshooting effectively and then resolving and/or following up on customer issues, ensuring our customers needs are addressed promptly, and communicating with the management team effectively.
Ensure positive experience for our internal/external customers by maintaining the integrity of store operating procedures including but not limited to: Inventory management, cash management, point of sale paperwork/recordkeeping, assists in the adherence to store merchandising standards, and the safety and security requirements in the store. Operate various internal tools and systems, terminal consoles and peripheral devices, and maintain time sensitive daily, weekly, and monthly records with a high degree of detail and accuracy. Act as the operational liaison between agents, vendors, customers and various AT&T departments.
May sell all products and services offered by the company. Answer inbound calls and assist sales representatives and customers by performing quick hit sales transactions. Perform other duties as assigned by management.
GENERAL DUTIES
The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:
GENERAL ESSENTIAL FUNCTION WHICH ARE NORMALLY REQUIRED:
Customer Experience and Sales
• Deliver AT&T’s “Our Retail Promise”
• Welcome customers to our store, coordinate check-in process and customer flow
• Function as a customer experience advocate
• Assist with sales when needed
• Work in a team environment to meet and exceed assigned goals
Store Operations (*may or may not not be required in all locations)
• Inventory management – including counts, ordering, maintaining, receiving, returning, tracking and securing equipment and supplies
• Perform operational tasks to maintain audit-ready status in store at all times
• Prepare bank deposits
• Balance cash drawer
• Process and prepare paperwork for recordkeeping and report generation
• Assist with store merchandising
Requirements:
MINIMUM REQUIREMENTS:
• Perform the following with reasonable accommodation:
o Work flexible hours (including evenings, weekends and holidays)
o Stand for long periods of time
o Ability to lift up to 25 pounds
o Operate a personal computer, wireless equipment, copier and fax
o Work in other locations as the needs of the business dictate what may be required
o May be required to wear a uniform or company apparel as designated by management
PREFERRED QUALIFICATIONS:
• Associate Degree
• 1+ years of relevant work experience
• Telecommunications industry knowledge
• Excellent interpersonal, verbal and written communication skills and attention to detail
• Strong working knowledge of computer systems/software and computerized billing
• Strong customer service skills
• Thorough research skills
Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.
AT&T Sales Support Representative - East Bay, CA
AT&T: So Much More of What You Work For
Looking for an opportunity where you can put your energy and enthusiasm to work?
Of course you are.
How about a chance to learn, grow and advance with the number one wireless company in America?
Even better.
We’re AT&T, and the only thing we enjoy more than pioneering and selling the latest devices is helping people make the most of them.
Our retail opportunities are among the best, offering you great pay, strong benefits, advancement potential and a work environment full of fast-paced fun.
Opportunity, Security – and Great People
Find out what it’s like to work in an industry that’s not about to slow down- with a company that has a legacy of successful innovation.
• Start with the paycheck: We offer a competitive base pay.
• Add a full benefits package for both full and part time team members, which includes medical, dental, vision, 401(k), tuition reimbursement, paid time off, work/life resources and discounts on AT&T products and services.
• Round out your experience with paid training on the latest technologies and devices – today, tomorrow and for as long as you work with us
• As you learn and succeed, you’ll be eligible for new opportunities and financial rewards
• And every day, you’ll work in a fast-paced environment with customers and colleagues that appreciate your energy and assistance
JOB DESCRIPTION
Function in multiple roles that support the performance of the store’s retail experience. Responsible for ensuring an extraordinary customer experience by facilitating the coordination of customers being welcomed in, prioritizing transactions and advising of any wait time. Own the store’s service customer experience! Responsible for troubleshooting effectively and then resolving and/or following up on customer issues, ensuring our customers needs are addressed promptly, and communicating with the management team effectively.
Ensure positive experience for our internal/external customers by maintaining the integrity of store operating procedures including but not limited to: Inventory management, cash management, point of sale paperwork/recordkeeping, assists in the adherence to store merchandising standards, and the safety and security requirements in the store. Operate various internal tools and systems, terminal consoles and peripheral devices, and maintain time sensitive daily, weekly, and monthly records with a high degree of detail and accuracy. Act as the operational liaison between agents, vendors, customers and various AT&T departments.
May sell all products and services offered by the company. Answer inbound calls and assist sales representatives and customers by performing quick hit sales transactions. Perform other duties as assigned by management.
GENERAL DUTIES
The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:
GENERAL ESSENTIAL FUNCTION WHICH ARE NORMALLY REQUIRED:
Customer Experience and Sales
• Deliver AT&T’s “Our Retail Promise”
• Welcome customers to our store, coordinate check-in process and customer flow
• Function as a customer experience advocate
• Assist with sales when needed
• Work in a team environment to meet and exceed assigned goals
Store Operations (*may or may not not be required in all locations)
• Inventory management – including counts, ordering, maintaining, receiving, returning, tracking and securing equipment and supplies
• Perform operational tasks to maintain audit-ready status in store at all times
• Prepare bank deposits
• Balance cash drawer
• Process and prepare paperwork for recordkeeping and report generation
• Assist with store merchandising
Requirements:
MINIMUM REQUIREMENTS:
• Perform the following with reasonable accommodation:
o Work flexible hours (including evenings, weekends and holidays)
o Stand for long periods of time
o Ability to lift up to 25 pounds
o Operate a personal computer, wireless equipment, copier and fax
o Work in other locations as the needs of the business dictate what may be required
o May be required to wear a uniform or company apparel as designated by management
PREFERRED QUALIFICATIONS:
• Associate Degree
• 1+ years of relevant work experience
• Telecommunications industry knowledge
• Excellent interpersonal, verbal and written communication skills and attention to detail
• Strong working knowledge of computer systems/software and computerized billing
• Strong customer service skills
• Thorough research skills
Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.
AT&T Part Time Sales Support Representative - Tri Valley, CA
AT&T: So Much More of What You Work For
Looking for an opportunity where you can put your energy and enthusiasm to work?
Of course you are.
How about a chance to learn, grow and advance with the number one wireless company in America?
Even better.
We’re AT&T, and the only thing we enjoy more than pioneering and selling the latest devices is helping people make the most of them.
Our retail opportunities are among the best, offering you great pay, strong benefits, advancement potential and a work environment full of fast-paced fun.
Opportunity, Security – and Great People
Find out what it’s like to work in an industry that’s not about to slow down- with a company that has a legacy of successful innovation.
• Start with the paycheck: We offer a competitive base pay.
• Add a full benefits package for both full and part time team members, which includes medical, dental, vision, 401(k), tuition reimbursement, paid time off, work/life resources and discounts on AT&T products and services.
• Round out your experience with paid training on the latest technologies and devices – today, tomorrow and for as long as you work with us
• As you learn and succeed, you’ll be eligible for new opportunities and financial rewards
• And every day, you’ll work in a fast-paced environment with customers and colleagues that appreciate your energy and assistance
JOB DESCRIPTION
Function in multiple roles that support the performance of the store’s retail experience. Responsible for ensuring an extraordinary customer experience by facilitating the coordination of customers being welcomed in, prioritizing transactions and advising of any wait time. Own the store’s service customer experience! Responsible for troubleshooting effectively and then resolving and/or following up on customer issues, ensuring our customers needs are addressed promptly, and communicating with the management team effectively.
Ensure positive experience for our internal/external customers by maintaining the integrity of store operating procedures including but not limited to: Inventory management, cash management, point of sale paperwork/recordkeeping, assists in the adherence to store merchandising standards, and the safety and security requirements in the store. Operate various internal tools and systems, terminal consoles and peripheral devices, and maintain time sensitive daily, weekly, and monthly records with a high degree of detail and accuracy. Act as the operational liaison between agents, vendors, customers and various AT&T departments.
May sell all products and services offered by the company. Answer inbound calls and assist sales representatives and customers by performing quick hit sales transactions. Perform other duties as assigned by management.
GENERAL DUTIES
The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:
GENERAL ESSENTIAL FUNCTION WHICH ARE NORMALLY REQUIRED:
Customer Experience and Sales
• Deliver AT&T’s “Our Retail Promise”
• Welcome customers to our store, coordinate check-in process and customer flow
• Function as a customer experience advocate
• Assist with sales when needed
• Work in a team environment to meet and exceed assigned goals
Store Operations (*may or may not not be required in all locations)
• Inventory management – including counts, ordering, maintaining, receiving, returning, tracking and securing equipment and supplies
• Perform operational tasks to maintain audit-ready status in store at all times
• Prepare bank deposits
• Balance cash drawer
• Process and prepare paperwork for recordkeeping and report generation
• Assist with store merchandising
Requirements:
MINIMUM REQUIREMENTS:
• Perform the following with reasonable accommodation:
o Work flexible hours (including evenings, weekends and holidays)
o Stand for long periods of time
o Ability to lift up to 25 pounds
o Operate a personal computer, wireless equipment, copier and fax
o Work in other locations as the needs of the business dictate what may be required
o May be required to wear a uniform or company apparel as designated by management
PREFERRED QUALIFICATIONS:
• Associate Degree
• 1+ years of relevant work experience
• Telecommunications industry knowledge
• Excellent interpersonal, verbal and written communication skills and attention to detail
• Strong working knowledge of computer systems/software and computerized billing
• Strong customer service skills
• Thorough research skills
Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.
AT&T Bilingual (Spanish) Full Time Sales Support Representative - Lincolnwood, IL
AT&T: So Much More of What You Work For
Looking for an opportunity where you can put your energy and enthusiasm to work?
Of course you are.
How about a chance to learn, grow and advance with the number one wireless company in America?
Even better.
We’re AT&T, and the only thing we enjoy more than pioneering and selling the latest devices is helping people make the most of them.
Our retail opportunities are among the best, offering you great pay, strong benefits, advancement potential and a work environment full of fast-paced fun.
Opportunity, Security – and Great People
Find out what it’s like to work in an industry that’s not about to slow down- with a company that has a legacy of successful innovation.
• Start with the paycheck: We offer a competitive base pay.
• Add a full benefits package for both full and part time team members, which includes medical, dental, vision, 401(k), tuition reimbursement, paid time off, work/life resources and discounts on AT&T products and services.
• Round out your experience with paid training on the latest technologies and devices – today, tomorrow and for as long as you work with us
• As you learn and succeed, you’ll be eligible for new opportunities and financial rewards
• And every day, you’ll work in a fast-paced environment with customers and colleagues that appreciate your energy and assistance
JOB DESCRIPTION
Function in multiple roles that support the performance of the store’s retail experience. Responsible for ensuring an extraordinary customer experience by facilitating the coordination of customers being welcomed in, prioritizing transactions and advising of any wait time. Own the store’s service customer experience! Responsible for troubleshooting effectively and then resolving and/or following up on customer issues, ensuring our customers needs are addressed promptly, and communicating with the management team effectively.
Ensure positive experience for our internal/external customers by maintaining the integrity of store operating procedures including but not limited to: Inventory management, cash management, point of sale paperwork/recordkeeping, assists in the adherence to store merchandising standards, and the safety and security requirements in the store. Operate various internal tools and systems, terminal consoles and peripheral devices, and maintain time sensitive daily, weekly, and monthly records with a high degree of detail and accuracy. Act as the operational liaison between agents, vendors, customers and various AT&T departments.
May sell all products and services offered by the company. Answer inbound calls and assist sales representatives and customers by performing quick hit sales transactions. Perform other duties as assigned by management.
GENERAL DUTIES
The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:
GENERAL ESSENTIAL FUNCTION WHICH ARE NORMALLY REQUIRED:
Customer Experience and Sales
• Deliver AT&T’s “Our Retail Promise”
• Welcome customers to our store, coordinate check-in process and customer flow
• Function as a customer experience advocate
• Assist with sales when needed
• Work in a team environment to meet and exceed assigned goals
Store Operations (*may or may not not be required in all locations)
• Inventory management – including counts, ordering, maintaining, receiving, returning, tracking and securing equipment and supplies
• Perform operational tasks to maintain audit-ready status in store at all times
• Prepare bank deposits
• Balance cash drawer
• Process and prepare paperwork for recordkeeping and report generation
• Assist with store merchandising
Requirements:
MINIMUM REQUIREMENTS:
• Perform the following with reasonable accommodation:
o Work flexible hours (including evenings, weekends and holidays)
o Stand for long periods of time
o Ability to lift up to 25 pounds
o Operate a personal computer, wireless equipment, copier and fax
o Work in other locations as the needs of the business dictate what may be required
o May be required to wear a uniform or company apparel as designated by management
PREFERRED QUALIFICATIONS:
• Associate Degree
• 1+ years of relevant work experience
• Telecommunications industry knowledge
• Excellent interpersonal, verbal and written communication skills and attention to detail
• Strong working knowledge of computer systems/software and computerized billing
• Strong customer service skills
• Thorough research skills
Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.
AT&T Part Time Sales Support Representative - Copperas Cove, TX (Copperas Cove)
AT&T: So Much More of What You Work For
Of course you are.
How about a chance to learn, grow and advance with the number one wireless company in America?
Even better.
We’re AT&T, and the only thing we enjoy more than pioneering and selling the latest devices is helping people make the most of them.
Our retail opportunities are among the best, offering you great pay, strong benefits, advancement potential and a work environment full of fast-paced fun.
Opportunity, Security – and Great People
Find out what it’s like to work in an industry that’s not about to slow down- with a company that has a legacy of successful innovation.
• Start with the paycheck: We offer a competitive base pay.
• Add a full benefits package for both full and part time team members, which includes medical, dental, vision, 401(k), tuition reimbursement, paid time off, work/life resources and discounts on AT&T products and services.
• Round out your experience with paid training on the latest technologies and devices – today, tomorrow and for as long as you work with us
• As you learn and succeed, you’ll be eligible for new opportunities and financial rewards
• And every day, you’ll work in a fast-paced environment with customers and colleagues that appreciate your energy and assistance
JOB DESCRIPTION
Function in multiple roles that support the performance of the store’s retail experience. Responsible for ensuring an extraordinary customer experience by facilitating the coordination of customers being welcomed in, prioritizing transactions and advising of any wait time. Own the store’s service customer experience! Responsible for troubleshooting effectively and then resolving and/or following up on customer issues, ensuring our customers needs are addressed promptly, and communicating with the management team effectively.
Ensure positive experience for our internal/external customers by maintaining the integrity of store operating procedures including but not limited to: Inventory management, cash management, point of sale paperwork/recordkeeping, assists in the adherence to store merchandising standards, and the safety and security requirements in the store. Operate various internal tools and systems, terminal consoles and peripheral devices, and maintain time sensitive daily, weekly, and monthly records with a high degree of detail and accuracy. Act as the operational liaison between agents, vendors, customers and various AT&T departments.
May sell all products and services offered by the company. Answer inbound calls and assist sales representatives and customers by performing quick hit sales transactions. Perform other duties as assigned by management.
GENERAL DUTIES
The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:
GENERAL ESSENTIAL FUNCTION WHICH ARE NORMALLY REQUIRED:
Customer Experience and Sales
• Deliver AT&T’s “Our Retail Promise”
• Welcome customers to our store, coordinate check-in process and customer flow
• Function as a customer experience advocate
• Assist with sales when needed
• Work in a team environment to meet and exceed assigned goals
Store Operations (*may or may not not be required in all locations)
• Inventory management – including counts, ordering, maintaining, receiving, returning, tracking and securing equipment and supplies
• Perform operational tasks to maintain audit-ready status in store at all times
• Prepare bank deposits
• Balance cash drawer
• Process and prepare paperwork for recordkeeping and report generation
• Assist with store merchandising
Requirements:
MINIMUM REQUIREMENTS:
• Perform the following with reasonable accommodation:
o Work flexible hours (including evenings, weekends and holidays)
o Stand for long periods of time
o Ability to lift up to 25 pounds
o Operate a personal computer, wireless equipment, copier and fax
o Work in other locations as the needs of the business dictate what may be required
o May be required to wear a uniform or company apparel as designated by management
PREFERRED QUALIFICATIONS:
• Associate Degree
• 1+ years of relevant work experience
• Telecommunications industry knowledge
• Excellent interpersonal, verbal and written communication skills and attention to detail
• Strong working knowledge of computer systems/software and computerized billing
• Strong customer service skills
• Thorough research skills
Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.
AT&T Part Time Sales Support Representative - Moore, OK
AT&T: So Much More of What You Work For
Looking for an opportunity where you can put your energy and enthusiasm to work?
Of course you are.
How about a chance to learn, grow and advance with the number one wireless company in America?
Even better.
We’re AT&T, and the only thing we enjoy more than pioneering and selling the latest devices is helping people make the most of them.
Our retail opportunities are among the best, offering you great pay, strong benefits, advancement potential and a work environment full of fast-paced fun.
Opportunity, Security – and Great People
Find out what it’s like to work in an industry that’s not about to slow down- with a company that has a legacy of successful innovation.
• Start with the paycheck: We offer a competitive base pay.
• Add a full benefits package for both full and part time team members, which includes medical, dental, vision, 401(k), tuition reimbursement, paid time off, work/life resources and discounts on AT&T products and services.
• Round out your experience with paid training on the latest technologies and devices – today, tomorrow and for as long as you work with us
• As you learn and succeed, you’ll be eligible for new opportunities and financial rewards
• And every day, you’ll work in a fast-paced environment with customers and colleagues that appreciate your energy and assistance
JOB DESCRIPTION
Function in multiple roles that support the performance of the store’s retail experience. Responsible for ensuring an extraordinary customer experience by facilitating the coordination of customers being welcomed in, prioritizing transactions and advising of any wait time. Own the store’s service customer experience! Responsible for troubleshooting effectively and then resolving and/or following up on customer issues, ensuring our customers needs are addressed promptly, and communicating with the management team effectively.
Ensure positive experience for our internal/external customers by maintaining the integrity of store operating procedures including but not limited to: Inventory management, cash management, point of sale paperwork/recordkeeping, assists in the adherence to store merchandising standards, and the safety and security requirements in the store. Operate various internal tools and systems, terminal consoles and peripheral devices, and maintain time sensitive daily, weekly, and monthly records with a high degree of detail and accuracy. Act as the operational liaison between agents, vendors, customers and various AT&T departments.
May sell all products and services offered by the company. Answer inbound calls and assist sales representatives and customers by performing quick hit sales transactions. Perform other duties as assigned by management.
GENERAL DUTIES
The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:
GENERAL ESSENTIAL FUNCTION WHICH ARE NORMALLY REQUIRED:
Customer Experience and Sales
• Deliver AT&T’s “Our Retail Promise”
• Welcome customers to our store, coordinate check-in process and customer flow
• Function as a customer experience advocate
• Assist with sales when needed
• Work in a team environment to meet and exceed assigned goals
Store Operations (*may or may not not be required in all locations)
• Inventory management – including counts, ordering, maintaining, receiving, returning, tracking and securing equipment and supplies
• Perform operational tasks to maintain audit-ready status in store at all times
• Prepare bank deposits
• Balance cash drawer
• Process and prepare paperwork for recordkeeping and report generation
• Assist with store merchandising
Requirements:
MINIMUM REQUIREMENTS:
• Perform the following with reasonable accommodation:
o Work flexible hours (including evenings, weekends and holidays)
o Stand for long periods of time
o Ability to lift up to 25 pounds
o Operate a personal computer, wireless equipment, copier and fax
o Work in other locations as the needs of the business dictate what may be required
o May be required to wear a uniform or company apparel as designated by management
PREFERRED QUALIFICATIONS:
• Associate Degree
• 1+ years of relevant work experience
• Telecommunications industry knowledge
• Excellent interpersonal, verbal and written communication skills and attention to detail
• Strong working knowledge of computer systems/software and computerized billing
• Strong customer service skills
• Thorough research skills
Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.
AT&T Full Time Sales Support Representative - Edmond, OK
AT&T: So Much More of What You Work For
Looking for an opportunity where you can put your energy and enthusiasm to work?
Of course you are.
How about a chance to learn, grow and advance with the number one wireless company in America?
Even better.
We’re AT&T, and the only thing we enjoy more than pioneering and selling the latest devices is helping people make the most of them.
Our retail opportunities are among the best, offering you great pay, strong benefits, advancement potential and a work environment full of fast-paced fun.
Opportunity, Security – and Great People
Find out what it’s like to work in an industry that’s not about to slow down- with a company that has a legacy of successful innovation.
• Start with the paycheck: We offer a competitive base pay.
• Add a full benefits package for both full and part time team members, which includes medical, dental, vision, 401(k), tuition reimbursement, paid time off, work/life resources and discounts on AT&T products and services.
• Round out your experience with paid training on the latest technologies and devices – today, tomorrow and for as long as you work with us
• As you learn and succeed, you’ll be eligible for new opportunities and financial rewards
• And every day, you’ll work in a fast-paced environment with customers and colleagues that appreciate your energy and assistance
JOB DESCRIPTION
Function in multiple roles that support the performance of the store’s retail experience. Responsible for ensuring an extraordinary customer experience by facilitating the coordination of customers being welcomed in, prioritizing transactions and advising of any wait time. Own the store’s service customer experience! Responsible for troubleshooting effectively and then resolving and/or following up on customer issues, ensuring our customers needs are addressed promptly, and communicating with the management team effectively.
Ensure positive experience for our internal/external customers by maintaining the integrity of store operating procedures including but not limited to: Inventory management, cash management, point of sale paperwork/recordkeeping, assists in the adherence to store merchandising standards, and the safety and security requirements in the store. Operate various internal tools and systems, terminal consoles and peripheral devices, and maintain time sensitive daily, weekly, and monthly records with a high degree of detail and accuracy. Act as the operational liaison between agents, vendors, customers and various AT&T departments.
May sell all products and services offered by the company. Answer inbound calls and assist sales representatives and customers by performing quick hit sales transactions. Perform other duties as assigned by management.
GENERAL DUTIES
The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:
GENERAL ESSENTIAL FUNCTION WHICH ARE NORMALLY REQUIRED:
Customer Experience and Sales
• Deliver AT&T’s “Our Retail Promise”
• Welcome customers to our store, coordinate check-in process and customer flow
• Function as a customer experience advocate
• Assist with sales when needed
• Work in a team environment to meet and exceed assigned goals
Store Operations (*may or may not not be required in all locations)
• Inventory management – including counts, ordering, maintaining, receiving, returning, tracking and securing equipment and supplies
• Perform operational tasks to maintain audit-ready status in store at all times
• Prepare bank deposits
• Balance cash drawer
• Process and prepare paperwork for recordkeeping and report generation
• Assist with store merchandising
Requirements:
MINIMUM REQUIREMENTS:
• Perform the following with reasonable accommodation:
o Work flexible hours (including evenings, weekends and holidays)
o Stand for long periods of time
o Ability to lift up to 25 pounds
o Operate a personal computer, wireless equipment, copier and fax
o Work in other locations as the needs of the business dictate what may be required
o May be required to wear a uniform or company apparel as designated by management
PREFERRED QUALIFICATIONS:
• Associate Degree
• 1+ years of relevant work experience
• Telecommunications industry knowledge
• Excellent interpersonal, verbal and written communication skills and attention to detail
• Strong working knowledge of computer systems/software and computerized billing
• Strong customer service skills
• Thorough research skills
Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.
AT&T Full Time Sales Support Representative - Fond Du Lac, WI
AT&T: So Much More of What You Work For
Looking for an opportunity where you can put your energy and enthusiasm to work?
Of course you are.
How about a chance to learn, grow and advance with the number one wireless company in America?
Even better.
We’re AT&T, and the only thing we enjoy more than pioneering and selling the latest devices is helping people make the most of them.
Our retail opportunities are among the best, offering you great pay, strong benefits, advancement potential and a work environment full of fast-paced fun.
Opportunity, Security – and Great People
Find out what it’s like to work in an industry that’s not about to slow down- with a company that has a legacy of successful innovation.
• Start with the paycheck: We offer a competitive base pay.
• Add a full benefits package for both full and part time team members, which includes medical, dental, vision, 401(k), tuition reimbursement, paid time off, work/life resources and discounts on AT&T products and services.
• Round out your experience with paid training on the latest technologies and devices – today, tomorrow and for as long as you work with us
• As you learn and succeed, you’ll be eligible for new opportunities and financial rewards
• And every day, you’ll work in a fast-paced environment with customers and colleagues that appreciate your energy and assistance
JOB DESCRIPTION
Function in multiple roles that support the performance of the store’s retail experience. Responsible for ensuring an extraordinary customer experience by facilitating the coordination of customers being welcomed in, prioritizing transactions and advising of any wait time. Own the store’s service customer experience! Responsible for troubleshooting effectively and then resolving and/or following up on customer issues, ensuring our customers needs are addressed promptly, and communicating with the management team effectively.
Ensure positive experience for our internal/external customers by maintaining the integrity of store operating procedures including but not limited to: Inventory management, cash management, point of sale paperwork/recordkeeping, assists in the adherence to store merchandising standards, and the safety and security requirements in the store. Operate various internal tools and systems, terminal consoles and peripheral devices, and maintain time sensitive daily, weekly, and monthly records with a high degree of detail and accuracy. Act as the operational liaison between agents, vendors, customers and various AT&T departments.
May sell all products and services offered by the company. Answer inbound calls and assist sales representatives and customers by performing quick hit sales transactions. Perform other duties as assigned by management.
GENERAL DUTIES
The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:
GENERAL ESSENTIAL FUNCTION WHICH ARE NORMALLY REQUIRED:
Customer Experience and Sales
• Deliver AT&T’s “Our Retail Promise”
• Welcome customers to our store, coordinate check-in process and customer flow
• Function as a customer experience advocate
• Assist with sales when needed
• Work in a team environment to meet and exceed assigned goals
Store Operations (*may or may not not be required in all locations)
• Inventory management – including counts, ordering, maintaining, receiving, returning, tracking and securing equipment and supplies
• Perform operational tasks to maintain audit-ready status in store at all times
• Prepare bank deposits
• Balance cash drawer
• Process and prepare paperwork for recordkeeping and report generation
• Assist with store merchandising
Requirements:
MINIMUM REQUIREMENTS:
• Perform the following with reasonable accommodation:
o Work flexible hours (including evenings, weekends and holidays)
o Stand for long periods of time
o Ability to lift up to 25 pounds
o Operate a personal computer, wireless equipment, copier and fax
o Work in other locations as the needs of the business dictate what may be required
o May be required to wear a uniform or company apparel as designated by management
PREFERRED QUALIFICATIONS:
• Associate Degree
• 1+ years of relevant work experience
• Telecommunications industry knowledge
• Excellent interpersonal, verbal and written communication skills and attention to detail
• Strong working knowledge of computer systems/software and computerized billing
• Strong customer service skills
• Thorough research skills
Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.
AT&T Part Time Sales Support Representative- Greensboro, NC (Greensboro Areas)
AT&T: So Much More of What You Work For
Looking for an opportunity where you can put your energy and enthusiasm to work?
Of course you are.
How about a chance to learn, grow and advance with the number one wireless company in America?
Even better.
We’re AT&T, and the only thing we enjoy more than pioneering and selling the latest devices is helping people make the most of them.
Our retail opportunities are among the best, offering you great pay, strong benefits, advancement potential and a work environment full of fast-paced fun.
Opportunity, Security – and Great People
Find out what it’s like to work in an industry that’s not about to slow down- with a company that has a legacy of successful innovation.
• Start with the paycheck: We offer a competitive base pay.
• Add a full benefits package for both full and part time team members, which includes medical, dental, vision, 401(k), tuition reimbursement, paid time off, work/life resources and discounts on AT&T products and services.
• Round out your experience with paid training on the latest technologies and devices – today, tomorrow and for as long as you work with us
• As you learn and succeed, you’ll be eligible for new opportunities and financial rewards
• And every day, you’ll work in a fast-paced environment with customers and colleagues that appreciate your energy and assistance
JOB DESCRIPTION
Function in multiple roles that support the performance of the store’s retail experience. Responsible for ensuring an extraordinary customer experience by facilitating the coordination of customers being welcomed in, prioritizing transactions and advising of any wait time. Own the store’s service customer experience! Responsible for troubleshooting effectively and then resolving and/or following up on customer issues, ensuring our customers needs are addressed promptly, and communicating with the management team effectively.
Ensure positive experience for our internal/external customers by maintaining the integrity of store operating procedures including but not limited to: Inventory management, cash management, point of sale paperwork/recordkeeping, assists in the adherence to store merchandising standards, and the safety and security requirements in the store. Operate various internal tools and systems, terminal consoles and peripheral devices, and maintain time sensitive daily, weekly, and monthly records with a high degree of detail and accuracy. Act as the operational liaison between agents, vendors, customers and various AT&T departments.
May sell all products and services offered by the company. Answer inbound calls and assist sales representatives and customers by performing quick hit sales transactions. Perform other duties as assigned by management.
GENERAL DUTIES
The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:
GENERAL ESSENTIAL FUNCTION WHICH ARE NORMALLY REQUIRED:
Customer Experience and Sales
• Deliver AT&T’s “Our Retail Promise”
• Welcome customers to our store, coordinate check-in process and customer flow
• Function as a customer experience advocate
• Assist with sales when needed
• Work in a team environment to meet and exceed assigned goals
Store Operations (*may or may not not be required in all locations)
• Inventory management – including counts, ordering, maintaining, receiving, returning, tracking and securing equipment and supplies
• Perform operational tasks to maintain audit-ready status in store at all times
• Prepare bank deposits
• Balance cash drawer
• Process and prepare paperwork for recordkeeping and report generation
• Assist with store merchandising
Requirements:
MINIMUM REQUIREMENTS:
• Perform the following with reasonable accommodation:
o Work flexible hours (including evenings, weekends and holidays)
o Stand for long periods of time
o Ability to lift up to 25 pounds
o Operate a personal computer, wireless equipment, copier and fax
o Work in other locations as the needs of the business dictate what may be required
o May be required to wear a uniform or company apparel as designated by management
PREFERRED QUALIFICATIONS:
• Associate Degree
• 1+ years of relevant work experience
• Telecommunications industry knowledge
• Excellent interpersonal, verbal and written communication skills and attention to detail
• Strong working knowledge of computer systems/software and computerized billing
• Strong customer service skills
• Thorough research skills
Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.
AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V
AT&T Sales Support Representative - Reno Area
AT&T: So Much More of What You Work For
Looking for an opportunity where you can put your energy and enthusiasm to work?
Of course you are.
How about a chance to learn, grow and advance with the number one wireless company in America?
Even better.
We’re AT&T, and the only thing we enjoy more than pioneering and selling the latest devices is helping people make the most of them.
Our retail opportunities are among the best, offering you great pay, strong benefits, advancement potential and a work environment full of fast-paced fun.
Opportunity, Security – and Great People
Find out what it’s like to work in an industry that’s not about to slow down- with a company that has a legacy of successful innovation.
• Start with the paycheck: We offer a competitive base pay.
• Add a full benefits package for both full and part time team members, which includes medical, dental, vision, 401(k), tuition reimbursement, paid time off, work/life resources and discounts on AT&T products and services.
• Round out your experience with paid training on the latest technologies and devices – today, tomorrow and for as long as you work with us
• As you learn and succeed, you’ll be eligible for new opportunities and financial rewards
• And every day, you’ll work in a fast-paced environment with customers and colleagues that appreciate your energy and assistance
JOB DESCRIPTION
Function in multiple roles that support the performance of the store’s retail experience. Responsible for ensuring an extraordinary customer experience by facilitating the coordination of customers being welcomed in, prioritizing transactions and advising of any wait time. Own the store’s service customer experience! Responsible for troubleshooting effectively and then resolving and/or following up on customer issues, ensuring our customers needs are addressed promptly, and communicating with the management team effectively.
Ensure positive experience for our internal/external customers by maintaining the integrity of store operating procedures including but not limited to: Inventory management, cash management, point of sale paperwork/recordkeeping, assists in the adherence to store merchandising standards, and the safety and security requirements in the store. Operate various internal tools and systems, terminal consoles and peripheral devices, and maintain time sensitive daily, weekly, and monthly records with a high degree of detail and accuracy. Act as the operational liaison between agents, vendors, customers and various AT&T departments.
May sell all products and services offered by the company. Answer inbound calls and assist sales representatives and customers by performing quick hit sales transactions. Perform other duties as assigned by management.
GENERAL DUTIES
The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:
GENERAL ESSENTIAL FUNCTION WHICH ARE NORMALLY REQUIRED:
Customer Experience and Sales
• Deliver AT&T’s “Our Retail Promise”
• Welcome customers to our store, coordinate check-in process and customer flow
• Function as a customer experience advocate
• Assist with sales when needed
• Work in a team environment to meet and exceed assigned goals
Store Operations (*may or may not not be required in all locations)
• Inventory management – including counts, ordering, maintaining, receiving, returning, tracking and securing equipment and supplies
• Perform operational tasks to maintain audit-ready status in store at all times
• Prepare bank deposits
• Balance cash drawer
• Process and prepare paperwork for recordkeeping and report generation
• Assist with store merchandising
Requirements:
MINIMUM REQUIREMENTS:
• Perform the following with reasonable accommodation:
o Work flexible hours (including evenings, weekends and holidays)
o Stand for long periods of time
o Ability to lift up to 25 pounds
o Operate a personal computer, wireless equipment, copier and fax
o Work in other locations as the needs of the business dictate what may be required
o May be required to wear a uniform or company apparel as designated by management
PREFERRED QUALIFICATIONS:
• Associate Degree
• 1+ years of relevant work experience
• Telecommunications industry knowledge
• Excellent interpersonal, verbal and written communication skills and attention to detail
• Strong working knowledge of computer systems/software and computerized billing
• Strong customer service skills
• Thorough research skills
Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.
AT&T Sales Support Representative - Vacaville/Fairfield/Vallejo Area
AT&T: So Much More of What You Work For
Looking for an opportunity where you can put your energy and enthusiasm to work?
Of course you are.
How about a chance to learn, grow and advance with the number one wireless company in America?
Even better.
We’re AT&T, and the only thing we enjoy more than pioneering and selling the latest devices is helping people make the most of them.
Our retail opportunities are among the best, offering you great pay, strong benefits, advancement potential and a work environment full of fast-paced fun.
Opportunity, Security – and Great People
Find out what it’s like to work in an industry that’s not about to slow down- with a company that has a legacy of successful innovation.
• Start with the paycheck: We offer a competitive base pay.
• Add a full benefits package for both full and part time team members, which includes medical, dental, vision, 401(k), tuition reimbursement, paid time off, work/life resources and discounts on AT&T products and services.
• Round out your experience with paid training on the latest technologies and devices – today, tomorrow and for as long as you work with us
• As you learn and succeed, you’ll be eligible for new opportunities and financial rewards
• And every day, you’ll work in a fast-paced environment with customers and colleagues that appreciate your energy and assistance
JOB DESCRIPTION
Function in multiple roles that support the performance of the store’s retail experience. Responsible for ensuring an extraordinary customer experience by facilitating the coordination of customers being welcomed in, prioritizing transactions and advising of any wait time. Own the store’s service customer experience! Responsible for troubleshooting effectively and then resolving and/or following up on customer issues, ensuring our customers needs are addressed promptly, and communicating with the management team effectively.
Ensure positive experience for our internal/external customers by maintaining the integrity of store operating procedures including but not limited to: Inventory management, cash management, point of sale paperwork/recordkeeping, assists in the adherence to store merchandising standards, and the safety and security requirements in the store. Operate various internal tools and systems, terminal consoles and peripheral devices, and maintain time sensitive daily, weekly, and monthly records with a high degree of detail and accuracy. Act as the operational liaison between agents, vendors, customers and various AT&T departments.
May sell all products and services offered by the company. Answer inbound calls and assist sales representatives and customers by performing quick hit sales transactions. Perform other duties as assigned by management.
GENERAL DUTIES
The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:
GENERAL ESSENTIAL FUNCTION WHICH ARE NORMALLY REQUIRED:
Customer Experience and Sales
• Deliver AT&T’s “Our Retail Promise”
• Welcome customers to our store, coordinate check-in process and customer flow
• Function as a customer experience advocate
• Assist with sales when needed
• Work in a team environment to meet and exceed assigned goals
Store Operations (*may or may not not be required in all locations)
• Inventory management – including counts, ordering, maintaining, receiving, returning, tracking and securing equipment and supplies
• Perform operational tasks to maintain audit-ready status in store at all times
• Prepare bank deposits
• Balance cash drawer
• Process and prepare paperwork for recordkeeping and report generation
• Assist with store merchandising
Requirements:
MINIMUM REQUIREMENTS:
• Perform the following with reasonable accommodation:
o Work flexible hours (including evenings, weekends and holidays)
o Stand for long periods of time
o Ability to lift up to 25 pounds
o Operate a personal computer, wireless equipment, copier and fax
o Work in other locations as the needs of the business dictate what may be required
o May be required to wear a uniform or company apparel as designated by management
PREFERRED QUALIFICATIONS:
• Associate Degree
• 1+ years of relevant work experience
• Telecommunications industry knowledge
• Excellent interpersonal, verbal and written communication skills and attention to detail
• Strong working knowledge of computer systems/software and computerized billing
• Strong customer service skills
• Thorough research skills
Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.
AT&T Part Time Sales Support Representative - East Bay, CA
AT&T: So Much More of What You Work For
Looking for an opportunity where you can put your energy and enthusiasm to work?
Of course you are.
How about a chance to learn, grow and advance with the number one wireless company in America?
Even better.
We’re AT&T, and the only thing we enjoy more than pioneering and selling the latest devices is helping people make the most of them.
Our retail opportunities are among the best, offering you great pay, strong benefits, advancement potential and a work environment full of fast-paced fun.
Opportunity, Security – and Great People
Find out what it’s like to work in an industry that’s not about to slow down- with a company that has a legacy of successful innovation.
• Start with the paycheck: We offer a competitive base pay.
• Add a full benefits package for both full and part time team members, which includes medical, dental, vision, 401(k), tuition reimbursement, paid time off, work/life resources and discounts on AT&T products and services.
• Round out your experience with paid training on the latest technologies and devices – today, tomorrow and for as long as you work with us
• As you learn and succeed, you’ll be eligible for new opportunities and financial rewards
• And every day, you’ll work in a fast-paced environment with customers and colleagues that appreciate your energy and assistance
JOB DESCRIPTION
Function in multiple roles that support the performance of the store’s retail experience. Responsible for ensuring an extraordinary customer experience by facilitating the coordination of customers being welcomed in, prioritizing transactions and advising of any wait time. Own the store’s service customer experience! Responsible for troubleshooting effectively and then resolving and/or following up on customer issues, ensuring our customers needs are addressed promptly, and communicating with the management team effectively.
Ensure positive experience for our internal/external customers by maintaining the integrity of store operating procedures including but not limited to: Inventory management, cash management, point of sale paperwork/recordkeeping, assists in the adherence to store merchandising standards, and the safety and security requirements in the store. Operate various internal tools and systems, terminal consoles and peripheral devices, and maintain time sensitive daily, weekly, and monthly records with a high degree of detail and accuracy. Act as the operational liaison between agents, vendors, customers and various AT&T departments.
May sell all products and services offered by the company. Answer inbound calls and assist sales representatives and customers by performing quick hit sales transactions. Perform other duties as assigned by management.
GENERAL DUTIES
The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:
GENERAL ESSENTIAL FUNCTION WHICH ARE NORMALLY REQUIRED:
Customer Experience and Sales
• Deliver AT&T’s “Our Retail Promise”
• Welcome customers to our store, coordinate check-in process and customer flow
• Function as a customer experience advocate
• Assist with sales when needed
• Work in a team environment to meet and exceed assigned goals
Store Operations (*may or may not not be required in all locations)
• Inventory management – including counts, ordering, maintaining, receiving, returning, tracking and securing equipment and supplies
• Perform operational tasks to maintain audit-ready status in store at all times
• Prepare bank deposits
• Balance cash drawer
• Process and prepare paperwork for recordkeeping and report generation
• Assist with store merchandising
Requirements:
MINIMUM REQUIREMENTS:
• Perform the following with reasonable accommodation:
o Work flexible hours (including evenings, weekends and holidays)
o Stand for long periods of time
o Ability to lift up to 25 pounds
o Operate a personal computer, wireless equipment, copier and fax
o Work in other locations as the needs of the business dictate what may be required
o May be required to wear a uniform or company apparel as designated by management
PREFERRED QUALIFICATIONS:
• Associate Degree
• 1+ years of relevant work experience
• Telecommunications industry knowledge
• Excellent interpersonal, verbal and written communication skills and attention to detail
• Strong working knowledge of computer systems/software and computerized billing
• Strong customer service skills
• Thorough research skills
Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.
AT&T Part Time Sales Support Representative - Broken Arrow, OK (Broken Arrow)
AT&T: So Much More of What You Work For
Looking for an opportunity where you can put your energy and enthusiasm to work?
Of course you are.
How about a chance to learn, grow and advance with the number one wireless company in America?
Even better.
We’re AT&T, and the only thing we enjoy more than pioneering and selling the latest devices is helping people make the most of them.
Our retail opportunities are among the best, offering you great pay, strong benefits, advancement potential and a work environment full of fast-paced fun.
Opportunity, Security – and Great People
Find out what it’s like to work in an industry that’s not about to slow down- with a company that has a legacy of successful innovation.
• Start with the paycheck: We offer a competitive base pay.
• Add a full benefits package for both full and part time team members, which includes medical, dental, vision, 401(k), tuition reimbursement, paid time off, work/life resources and discounts on AT&T products and services.
• Round out your experience with paid training on the latest technologies and devices – today, tomorrow and for as long as you work with us
• As you learn and succeed, you’ll be eligible for new opportunities and financial rewards
• And every day, you’ll work in a fast-paced environment with customers and colleagues that appreciate your energy and assistance
JOB DESCRIPTION
Function in multiple roles that support the performance of the store’s retail experience. Responsible for ensuring an extraordinary customer experience by facilitating the coordination of customers being welcomed in, prioritizing transactions and advising of any wait time. Own the store’s service customer experience! Responsible for troubleshooting effectively and then resolving and/or following up on customer issues, ensuring our customers needs are addressed promptly, and communicating with the management team effectively.
Ensure positive experience for our internal/external customers by maintaining the integrity of store operating procedures including but not limited to: Inventory management, cash management, point of sale paperwork/recordkeeping, assists in the adherence to store merchandising standards, and the safety and security requirements in the store. Operate various internal tools and systems, terminal consoles and peripheral devices, and maintain time sensitive daily, weekly, and monthly records with a high degree of detail and accuracy. Act as the operational liaison between agents, vendors, customers and various AT&T departments.
May sell all products and services offered by the company. Answer inbound calls and assist sales representatives and customers by performing quick hit sales transactions. Perform other duties as assigned by management.
GENERAL DUTIES
The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:
GENERAL ESSENTIAL FUNCTION WHICH ARE NORMALLY REQUIRED:
Customer Experience and Sales
• Deliver AT&T’s “Our Retail Promise”
• Welcome customers to our store, coordinate check-in process and customer flow
• Function as a customer experience advocate
• Assist with sales when needed
• Work in a team environment to meet and exceed assigned goals
Store Operations (*may or may not not be required in all locations)
• Inventory management – including counts, ordering, maintaining, receiving, returning, tracking and securing equipment and supplies
• Perform operational tasks to maintain audit-ready status in store at all times
• Prepare bank deposits
• Balance cash drawer
• Process and prepare paperwork for recordkeeping and report generation
• Assist with store merchandising
Requirements:
MINIMUM REQUIREMENTS:
• Perform the following with reasonable accommodation:
o Work flexible hours (including evenings, weekends and holidays)
o Stand for long periods of time
o Ability to lift up to 25 pounds
o Operate a personal computer, wireless equipment, copier and fax
o Work in other locations as the needs of the business dictate what may be required
o May be required to wear a uniform or company apparel as designated by management
PREFERRED QUALIFICATIONS:
• Associate Degree
• 1+ years of relevant work experience
• Telecommunications industry knowledge
• Excellent interpersonal, verbal and written communication skills and attention to detail
• Strong working knowledge of computer systems/software and computerized billing
• Strong customer service skills
• Thorough research skills
Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.
