Financial Analyst I
Details: Financial Analyst I Are you looking to launch your Information Technology career? If so, then UPS is the place for you! Once known as a trucking company. UPS is now recognized as a technology company with trucks and is poised for success. Spending more than $1 billion a year on information technology, UPS provides its customers unparalleled capability in tracking and distribution intelligence. This technological infrastructure also enables UPS to provide fully integrated Web-enabled, business-to-business solutions. UPS Information Services, a leader in information technology, is currently seeking career-minded individuals to join our team. If you are highly motivated with a degree in Computer Science or related discipline, then UPS is a great place for you to start your career. Job Description: The Financial Analyst I combines finance and Information technology knowledge to support the Financial Analyst in the development, implementation and auditing of financial cost models and processes to support the Information Technology investment decisions that drive positive returns for the organization. This Financial Analyst I: Monitors monthly processes to ensure accurate and timely release of cost performance and profitability reports. Performs audits to review product performance results and trends for accurate reporting. Supports IT Application and Infrastructure cost and pricing development and communicates with management to summarize IT product revenue, costing, and benefit trends. Evaluates model structures, metrics, and updates to reflect changes in IT platforms, services, and industry standards to facilitate costing, pricing, analysis, and benchmarking. Primary Skills: Proficient in Microsoft Excel (required) Understanding of Net Present Value analysis (NPV) Good verbal and written communication skills Ability to multi-task Additional Skills: Experience with Microsoft Access preferred Presentation preparation and delivery Education: The desired Financial Analyst I will possess a Bachelor’s degree in Business Management, Finance, Accounting, or Economics or related discipline or the equivalent in education and work experience.
Asset Lite Operations Specialist - UPS Freight
Details: Job Summary The Inside Sales Account Manager Specialist conducts sales calls to existing and potential customers to maintain and grow freight customer business and revenue. This position builds and maintains customer relationships and also seeks to develop new business opportunities for providing customer solutions and services. He/she submits requests to the Pricing department and negotiates rates to obtain new accounts. The primary focus of this position is to contact a targeted list of customers to promote interest in UPS services. The Inside Sales Account Manager Specialist asks focused questions about the customer’s freight and ground shipping needs and also obtains information to update the customer’s account records. This individual analyzes historic shipping trends and works the sales funnel to obtain customer commitments. This position prospects for new customer opportunities by following up on leads from other departments and by working with external sales representatives. The Inside Sales Account Manager Specialist probes existing accounts to identify potential within other departments and promotes service offerings that match customer needs. Other Duties Determine customer discount percentages and services Complete and submit customer pricing requests for internal review Conduct pricing negotiations Review agreements, terms, charges and discounts with customers Conduct customer follow-up calls after shipments and maintain regular customer contact Respond to and resolve customer issues and concerns Participate in Inside Sales special projects Preferred Competencies Applies knowledge of the features and business applications of services, products and customer-facing technology offerings and solutions Applies knowledge of freight structure and operations to resolve problems, make decisions and achieve business objectives Builds business partnerships and develops key customer relationships to maximize account profitability. Understands the customer’s business and aligns account strategies to customer goals Conducts competitive analysis of competitor’s offerings and strategies, and maintains awareness of competitive environment Conducts customer analysis to identify customer needs, determine the impact of products/services on customers, and identify which products, services and features to promote to current/ potential customers Negotiates with others by identifying desired outcomes, organizational priorities, and appropriate strategies and concessions. Asks pertinent questions, considers alternatives, persuades others, and bargains for win-win solutions Solicits information using information gathering techniques such as asking open and closed-ended questions, probing for details, and interviewing others to obtain additional information
Payroll Coordinator: ADP
Details: Expanding multi-national pharmaceutical company is looking for a Payroll Coordinator. This position offers you an exciting work environment, tremendous learning and growth potential!!!! DescriptionPosition Summary:The Payroll Coordinator prepares and inputs payroll data through automated payroll system (ADP), including processing of manual adjustments in order to process payroll timely on a weekly basis. Performs self-check of work to ensure accuracy and is responsible for balancing payroll runs and processing direct deposit files. Seeks ways to improve the effectiveness and efficiency of processing payroll.Responsibilities:• Generates weekly payrolls and perform required audits to ensure accurate payroll checks/advices• Supports Sarbanes-Oxley compliance and the Company's policies and procedures• Maintains accurate HR and payroll data via Ceridian• Prepares and distributes required payroll reports• Maintains current knowledge of applicable state and federal wage, hour, and tax laws• Responds to day-to-day payroll questions• Works cohesively and closely with HR for all personnel payroll-related items• Create ad hoc reports as requested by management• Other assignments or special projects as neededRequirements:• Associate's degree or its equivalent (i.e., 4 years of related experience)• Solid analytical, organizational, and problem solving skills• Solid written and verbal communication skills• Motivated self-starter able to work independently with minimal supervision• Ability to work well while balancing multiple priorities and deadlines• Strong technical skills including Word, Excel and report-writing experience• Prior experience with Ceridian or similar automated payroll system required• Prior experience with third-party payroll services and web-based products required Come join this terrific organization which allows you to work in a dynamic environment/culture and inspires staff to contribute to the growth of the company and be a part of the team!!!
Payroll Coordinator: Ceridian Experience
Details: Expanding multi-national pharmaceutical company is looking for a Payroll Coordinator. This position offers you an exciting work environment, tremendous learning and growth potential!!!! DescriptionPosition Summary:The Payroll Coordinator prepares and inputs payroll data through automated payroll system (ADP), including processing of manual adjustments in order to process payroll timely on a weekly basis. Performs self-check of work to ensure accuracy and is responsible for balancing payroll runs and processing direct deposit files. Seeks ways to improve the effectiveness and efficiency of processing payroll.Responsibilities:• Generates weekly payrolls and perform required audits to ensure accurate payroll checks/advices• Supports Sarbanes-Oxley compliance and the Company's policies and procedures• Maintains accurate HR and payroll data via Ceridian• Prepares and distributes required payroll reports• Maintains current knowledge of applicable state and federal wage, hour, and tax laws• Responds to day-to-day payroll questions• Works cohesively and closely with HR for all personnel payroll-related items• Create ad hoc reports as requested by management• Other assignments or special projects as neededRequirements:• Associate's degree or its equivalent (i.e., 4 years of related experience)• Solid analytical, organizational, and problem solving skills• Solid written and verbal communication skills• Motivated self-starter able to work independently with minimal supervision• Ability to work well while balancing multiple priorities and deadlines• Strong technical skills including Word, Excel and report-writing experience• Prior experience with Ceridian or similar automated payroll system required• Prior experience with third-party payroll services and web-based products required Come join this terrific organization which allows you to work in a dynamic environment/culture and inspires staff to contribute to the growth of the company and be a part of the team!!!
Senior Internal Auditor: Fortune 100 Leader
Details: Fortune 100 Company is currently seeking a SENIOR INTERNAL AUDITOR, to be based at the corporate headquarters in New Jersey with the following qualifications: Great environement, will transition to other areas of company and company is doing very well - stock has doubled! Bachelor's Degree in accounting or other similar fieldCPA or CIA strongly preferred, with 2-5 years experience in auditing or accountingInformation technology auditing and/or Oracle experience a plusExperience documenting and testing internal controlsAbility to write reports and business correspondenceAbility to effectively present and communicate with operational and financial managersAbility to travel. A portion of the job will entail site visits in the US, including overnight travel (approx 25%) JOB REQUIREMENTS:Responsibilities and ExpectationsPerform audit reviews both at business entities and the Home Office, including duties interviewing auditees, testing internal controls, evaluating the efficiency and effectiveness of processes, developing work papers and documentation of audit findings, and identifying causes or contributing factors relating to problems or control weaknesses.Observe and evaluate actual operating procedures. Assist in the identification of existing or potential inefficiencies and internal control weaknesses.Determine data requirements. Accumulate, verify and analyze available data.Escalate findings to audit management for development of appropriate recommendations for solution or improvement of any problems or control deficiencies uncovered.Assist in drafting audit reports detailing findings and recommendations and in maintaining an audit recommendation repository. Organize and compile final work papers for file maintenance and reference.Conduct and summarize internal control testing for Sarbanes-Oxley purposes.Assist in the preparation of reports and communications for the Audit Committee.Assist senior auditors and/or audit management in special projects as needed.Assist in the development of the annual audit plan and schedule.
UPS Full-time Automotive Mechanic (nights)
Details: Learn What Brown Can Do For You! UPS is hiring individuals to work as full-time, temporary, Automotive Mechanics. Fleet and diesel engine experience is highly desirable. Strong troubleshooting skills and transmission and clutch experience is also required for this position. UPS Automotive Mechanics must be at least 21 years old, proficient operating standard transmission vehicles, meet the DOT driving requirements, be CDL qualified as required by job assignment and have a complete set of hand tools.
SENIOR SOFTWARE ENGINEER
Details: The Software Engineer will work on a team developing enterprise-class software for the transportation/logistics industry. Technology stack includes backend API's, .NET and XML-based application layers, web services, and UI projects. Work involves all phases of the software development life cycle, including architecture, design, coding, testing, debugging, and documentation, as well as interaction with business requirements, QA, and technical support. Preferred Competencies Good understanding of basic Object Oriented concepts. Experience with a current Object Oriented development language (e.g., C. Java, Python, Ruby) and related development environments, tools, and technologies. Good understanding of fundamental software engineering principles and the ability to apply those principles to design and code robust, efficient, and maintainable software. Good problem solving, analytical, and debugging skills. Experience with Microsoft environments, technologies, and frameworks (.NET, WCF). Experience with Microsoft development/debugging tools (C#, Visual Studio). Experience with unit testing frameworks and test-driven development. Experience with functional/declarative programming languages and concepts. Degree in Computer Science or related discipline, or equivalent work experience, Prior shipping/transportation/logistics industry knowledge/experience is a bonus. Minimum Qualifiers Bachelor’s Degree – Computer Science
Packaging Engineer
Details: Huhtamaki serves consumers in the retail market with Chinet® premium disposable tableware, the brand that boasts the highest category awareness for plates, bowls, cups, napkins and table covers. We are seeking a Packaging Engineer for our DeSoto, KS. The Packaging Engineer within Supply Chain designs and introduces new product packaging for all Huhtamaki technologies and plants. This includes the structural designs for all corrugate, bags, film and shrink wrap used in the production of Huhtamaki finished goods. Corrugate development ranges from sizing and configuring simple RSC cases, to conceptualizing and designing POP Displays. Development is typically accomplished by interpreting direction from the Commercial team and translating that direction into functional packaging solution(s) that meet the customer or marketing needs, all-the-while taking into account operations and logistics requirements and limitations. Packaging development is a key requirement supporting Huhtamaki’s continuing growth trajectory. Revenue from new product introductions is critical to the company’s success. The Packaging Engineer is ultimately responsible for the form, fit and function of all finished goods packaging, from design, through delivery of finished materials to the producing plant as well as ensuring the most efficient use of cube in order to optimize trailer loads. Most often development is coordinated with various Huhtamaki vendors, and is usually performed under tight lead time constraints. Package testing is sometimes required to prove-out the function of totally new designs prior to or concurrent with commercialization. In addition to the above and when needed, Packaging Engineer will redesign or reconfigure packaging in an effort to provide cost savings through material reduction or cube improvement.
Process Engineer, Senior
Details: We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. The Senior Process Engineer provides engineering expertise to improve manufacturing processes and their operation. This includes process troubleshooting and process design of long term improvement projects with a goal of maintaining and improving safety, environmental, and cost. •Provide leadership and guidance to less experienced process engineers •Provide support as necessary to sustain environmental compliance and improvements. •Support operations in optimizing unit operations and troubleshooting. •Perform Heat and material balances on units. •Participates in and leads as necessary troubleshooting activities and root cause analysis and simulations. •Analyzes unit operations to determine catalyst activity, yields, and conversions. •Track catalyst inventories and recoveries. •Calculate factors for technology license royalty and prices for operating units’ products. •Keep up to date on refining technology advances that impact our facility. •Create notifications, purchase requisitions, and service entries in SAP •Initiate and manage contracts with outside contractors/ suppliers/ customers; including those that affect water treatment, process chemicals, nitrogen, oxygen, catalyst, NaHs, and sulfur. •Provide estimates for capital budgets. •Develop AFE’s (Approval for expenditure) documents. •Provide support to plant during outages, shutdowns, turnarounds, and start-ups. •Other duties as assigned by Process Engineering Manager.
Software Systems Engineer III
Details: Group: TSG Clearance Level Needed: TS/SCI Shift: Day ManTech International Corporation provides innovative engineering and systems integration services that help our customers solve their toughest, most intractable problems. National defense and homeland security clients depend on our rapid, cost-effective development of adaptable, interoperable, integrated solutions that provide high performance in quick-response scenarios.We are looking for a Software Systems Engineer III (SSE III) to provide LINUX/UNIX engineering support in MCIA SEO from our Quantico, VA location. Job Description: Responsible for maintaining and troubleshooting LINUX/UNIX environments. Assists in configuring and troubleshooting basic network communications supporting Information support server environment (Cross Domain Information system) – (ISSE Guard). Provides after hours/weekend support for critical systems and scheduled maintenance when necessary. Works with internal and external customers to understand current and future requirements and develop scalable and cost efficient solutions. Performs complex engineering, design, implementation and maintenance tasks on the DODIIS Trusted Workstation (DTW). Research, evaluate, and approve hardware and software solutions for complex problems; work with third party vendors to drive product roadmaps and feature enhancements. Makes recommendations to management on desirable additions and development. The selected individual will manage and maintain Marine Corps Intelligence Activity (MCIA) DoDIIS Trusted Workstation (DTW) and the Information Support Server Environment (ISSE). Provide timely and accurate solutions to problems while implementing new requirements set forth by the customer. Required Qualifications:- Proficient in troubleshooting Internet & Network- Connectivity issues, Kernel Recompilation.- Experience ensuring proper functionality of Linux and Unix servers, conducting backup and restore procedures, keeping the systems in compliance with security regulations, and making configuration changes and updates in the best interest of the customer. - Experience doing development, documentation, and maintenance of policies, procedures and associated training plans. - Able to research and document new products and tools; interact with vendors on ongoing basis for the purpose of investigating new equipment and services.- An active TS clearance, and current SCI eligibility.- Security+ Certification.- Oracle Sun Solaris Certification.Desired Qualifications:- Previous experience performing engineering for DTW, ISSE, and similar UNIX systems.- Advanced engineering degreeDemonstrated expertise applying standard commercial IT management approaches such as ITIL, Lean Six Sigma, etc.
Systems Engineer, Staff
Details: Group: MCIS Clearance Level Needed: TS/SCI Shift: Day Become an integral part of a diverse team that leads the world in Mission, Cyber, and Intelligence Solutions. At ManTech International Corporation, you will help protect our national security while working on innovative projects that offer opportunities for advancement. Seeking a System Engineer with experience in the following areas:- System development - upgrades - maintenance and troubleshooting - deployment to siteMust have experience with:- Linux OS- C++- Java- Shell scripting- web interface development. within the last year, a minimum of 1 year experience in at least one (1) of the specializations listed below: . I. Signal Analysis: Individual shall have analysis experience with modern digital/optical telecommunications systems, to include Bell, CEPT, or SDH/PDH digital communications signals and the payload data within these signal structures. Individual shall have analysis experience with randomization, forward error correction and performing bit-level analysis of computer communications protocols. Shall be able to generate analysis reports. II. Modern Tele-communications System and Networks: Individual shall have experience in modern digital telecommunications systems and protocols, to include: Optical Transport Network (OTN) Asynchronous Transfer Mode (ATM), Synchronous Optical Networks (SONET), SDH and PDH, LAN/WAN Networks, IP Networks, and ATM switches. The individual shall have experience in the study, design, exploitation, or implementation of communication networks with these technologies. III. Telephony Switching System: Individual shall have experience in telephony switching system networks, to include normalization and mapping. This experience shall be in switching systems and dialing standards most commonly used in todays international networks and telephony systems. Shall be able to generate component/system specifications as well as identify solutions. IV. Communications Systems: Individual shall have experience in internet communications. This experience shall be with metadata, protocols, addressing, and routing of todays internet and computer systems. V. Cellular/Personal Communications Systems: Individual shall have experience in studying, designing, developing, exploiting, and/or testing components or systems that modulate or demodulate mobile cellular/personal communications systems. Individual shall have experience with the various standards associated with these 2G/3G/4G systems. Individual shall have experience with the cellular communication processes to include frequency reuse, cell splitting, self-location, paging, call initiation, hand-off, and roaming. VI. TDM/PCM Multiplexing / Modulation /Switching Systems: Individual shall have experience in designing, developing, and/or testing components or systems that modulate, demodulate, multiplex and/or demultiplex conventional Bell, CEPT, or SDH/PDH/OTN digital communications signals. Individual shall have experience with the various standards associated with these systems. VII. Packet Switching System: Individual shall have experience in packet switching system networks. This experience shall be in switching A BS Degree in Engineering, Computer Science, Mathematics, or an equivalent technical field is highly desirable and can substitute for 1 year of the required experience.Security Requirements: U.S. Citizenship and an active DoD TS/SCI w/ poly clearance based upon a SSBI completed within the last 5 years. Must be willing to submit to an initial and random polygraph.
CUSTOMER SERVICE/IMMEDIATE HIRE WITH PAID TRAINING/ENTRY LEVEL
Details: ENTRY LEVEL CUSTOMER SERVICE / ENTRY LEVEL RETAIL-MANAGEMENT POSITIONS MILLENNIUM RETAIL CONCEPTS HAS OPENED NEW OFFICES AND WE LOOKING FOR REPS THAT ARE READY TO START ASAP! Our firm is expanding rapidly and we just opened a new office in the LA CROSSE Area! We consistently set the pace in exceptional customer service and are ready to bring on entry level and experienced representatives to add to our company's growth during this unprecedented time of expansion. NO EXPERIENCE? NO PROBLEM! Our firm guarantees FULL PAID TRAINING and continues to hire and train candidates that are looking for a career with a company that will continue to grow as well as always ensure our clients with top notch customer service.
Insurance Sales Consultant - Insurance Agent & Service Advisor
Details: Protecting dreams – it’s our mission at American Family Insurance and what sets us apart from our competitors. Our customers trust us to protect what’s most important to them: their families, their homes and cars, their dreams of a better life. It’s a mission we take seriously and one we expect our agents and employees to embody and embrace. Join us on this mission as an Insurance Sales Consultant and discover how helping others fulfill their dreams can be the right path to realizing your own. In this rewarding and lucrative role, your primary responsibility is to sell Property, Casualty, Health and Life Insurance to the people of your community. While many insurance companies operate on a transactional basis, our policy is to provide customers with great plans and exceptional service – building long-term, consultative and emotional relationships that can last a lifetime. As an American Family Insurance Agent, you hold an advisory position in the lives of your customers. American Family Insurance is a stable, Fortune 300 Company that offers the marketing support and financial security our Insurance Sales Consultants need to be prosperous in this recession-proof industry.This is a fantastic opportunity to build a lifelong career as your own boss. Our Agents have nearly unlimited earnings potential as well as the freedom to grow both professionally and personally in an essential vocation. As one of the fastest growing insurance companies in the nation, American Family seeks only the most determined and motivated individuals to fill this role. If you fit these characteristics, then this may be the entrepreneurial opportunity you’ve been searching for! Insurance Sales Consultant - Insurance Agent & Service Advisor Job ResponsibilitiesAs an Insurance Sales Consultant for American Family Insurance, you will deal exclusively in our selection of products. You will sell and service policies as well as continuously prospect and network to build upon your centers of influence.Additional responsibilities for the Insurance Sales Consultant include: Contacting prospective clients for the opportunity to quote their insurance business Asking for referrals Building long-term relationships with your customers Servicing customers with changes to their policies Ensuring that you are available to speak with and handle requests for your clientele Proactively offering annual personal insurance reviews Attending networking and community events Pursuing recommended leads and always striving to unearth them independently Insurance Sales Consultant - Insurance Agent & Service Advisor
Store Manager
Details: TMX Finance Store Manager Earn- $25K to $45K! Geneva, Illinois Start Making Real Money! TMX Finance is one of the largest and fastest growing consumer specialty finance companies in the United States. With a family of brands that includes: TitleMax, TitleBucks, InstaLoan, EquityAuto Loan, TMX Credit, and AutoCash, TMX Finance is comprised of a diversified product offering. TMX Finance has over 1,000 stores spanning 12 states and has aggressive growth plans to double in size in the next three years. The rapid growth of the company has created a wealth of career opportunities in both our stores and at our corporate offices. If you are looking for a dynamic career with significant earning potential and tremendous advancement opportunities, you've come to the right place. Position Summary: The Store Manager will provide leadership and guidance to all store employees as directed by the General Manager. This person should encourage store growth and increase profitability by building customer relationships, competitively appraising vehicles and collecting on past due accounts.TMX Finance offers a competitive benefits package, which includes: Competitive base salary with monthly bonus structureGroup Healthcare Plan401k with matching company contributionFlexible Spending AccountPaid Time OffClosed on SundaysCompany trainingAccelerated career advancementEssential Duties and Responsibilities: Drive sales and customer retention by performing customer transactions with the highest level of integrity and maintaining customer files in accordance with company policies and proceduresAbility to work store hours of operation including Saturdays (NEVER WORK A SUNDAY AGAIN!)Increase store profitability through customer relationship development, community involvement, marketing and building new business sourcesDetermine and/or approve loan values based off of a comprehensive vehicle appraisalMake daily bank deposits, accept customer payments, process vehicle liens and comply with all applicable consumer and privacy lawsEffectively mentor and assist with employee training, development and retentionManage customer accounts and ensure that payments are made in a timely mannerSpecific knowledge, skills and abilities: Four year high school degree or equivalent requiredLeadership experience preferredRetail, sales, or finance experience requiredProficiency in Microsoft Office Suite requiredAbility to work in a high-energy team environmentStrong written and verbal communication skillsMinimum Required Qualifications Credit and criminal background check required to include MVRValid driver's license and car insuranceMust be at least 19 years of ageUse of personal vehicle requiredTitleMax is an Equal Opportunity Employer.
In-Home Millwork Sales: Doors & Windows
Details: Millwork SalesOur client an elite window and door replacement company recognized throughout the US for their custom fabricated product line has hired SnapDragon Associates to assist them in their search for a few highly qualified sales representatives to fuel their continued growth. If you are a talented sales professional with a demonstrated record of success, we’re interested in speaking with you to assess how you may be a fit for our client’s high-energy, success-oriented team!Position Responsibilities & Qualifications: Meeting with the customers, in their homes, to better understand their needs Schedule availability to run homeowner appointments on many evenings and weekends A proven track record of closing sales 2+ years in-home sales experience A strong focus on exceeding customer expectations Strong written and verbal communication skills Self-motivation and results orientation Time and work process management skills with the ability to work independently Bachelors degree or an equivalent combination of education and experience Valid driver’s license with a clean driving record .
Document Management Services Technical Clerk
Details: The Motorists Insurance Group has an excellent opportunity for a Document Management Services Technical Clerk. Responsibilities Include: Batch, sort, scan and index documents for divisions within the company Operate payment scanning device Serve as a backup for mail sorting and delivery· Cross train on other positions and equipment within department
FULL TIME RECEPTIONIST
Details: FULL TIME RECEPTIONIST Needed for Dental Office Located in Ocean Springs/St Martin Area. MUST Have Previous Experience with Dentrix Software, Filing Dental Insurance & Knowledge of Dental Terminology. Mail Resume to: PO Box 1050, Ocean Springs, MS 39566 or Fax to 228-875-8827 1518084 Source - Sun Herald
Technical Support Representative – Jonesboro, AR
Details: Are you looking for a work environment that isgrowing, thriving and has a passion for people? Do you want a career thatwill take you places and give you new experiences? Are success, personalgrowth and fun on your list of must haves?If you’ve answered yes to these questions, applyto join StarTek—A global leader in the Business Process Outsourcingindustry! We are able to deliver award-winning quality results throughour people, processes, and passion. When you succeed, we succeed. We takethe time to look for individuals who have a heart for customer service, apromise of employee contribution, and the potential to grow with our company.It's not WHAT we do that makes StarTekdifferent; but rather, HOW we do it.POSITION OVERVIEW: This position is responsible for responding to customer inquiries and concerns. Explain company products/services and the ability to recommend various products/services to meet the customer’s needs. Ensures customers receive efficient and courteous service. Work is performed under direct supervision.Job Duties and Expectations :•Answers telephone and provides information/assistance to customers.•Operates computer/on-line guidelines for the purpose of responding to customer inquiries..•Communicates with customer on the phone or via written correspondence to resolve concerns.•Resolves customer issues on the first call/contact whenever possible without having to transfer caller.•Completes, processes and maintains applicable paperwork and records.
Customer Support Representative – Lynchburg, VA
Details: Are you looking for a work environment that isgrowing, thriving and has a passion for people? Do you want a career thatwill take you places and give you new experiences? Are success, personalgrowth and fun on your list of must haves?If you’ve answered yes to these questions, applyto join StarTek—A global leader in the Business Process Outsourcingindustry! We are able to deliver award-winning quality results throughour people, processes, and passion. When you succeed, we succeed. We takethe time to look for individuals who have a heart for customer service, apromise of employee contribution, and the potential to grow with our company.It's not WHAT we do that makes StarTekdifferent; but rather, HOW we do it.POSITION OVERVIEW: This position is responsible for taking calls from the customers and responding to their questions, inquiries and concerns about their specific communications products/services.Job Duties and Expectations: •Responds to customer inquiries regarding service, billing, equipment, features, activations, and/or changes to account information taken via telephone, mailings, fax, or e-mail. •Informs customers about services available and assesses customer needs. •Handles customer problems related to product function or the replacement of defective parts. •Completes, processes, and maintains applicable paperwork and records.
