Vice President, Infrastructure Services
Details: The Global Technology Office is seeking a mission critical leader to plan, organize, and manage staff and overall operations to ensure the stable operation of the organization’s IT infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly network infrastructure, server infrastructure, data communications, and telecommunications systems. The Infrastructure Manager will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion.Responsibilities:Strategy & PlanningDesign and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future
Health & Benefits Consultant - Vice President (San Fran, CA OR Dallas, Houston or Austin, TX)
Details: About Aon Aon Corporation (NYSE:AON) is the leading global provider of risk management services, insurance and reinsurance brokerage, and human capital solutions and outsourcing. Through its more than 59,000 colleagues worldwide, Aon unites to deliver distinctive client value via innovative and effective risk management and workforce productivity solutions. Aon's industry-leading global resources and technical expertise are delivered locally in over 120 countries. Named the world's best broker by Euromoney magazine's 2008, 2009 and 2010 Insurance Survey, Aon also ranked highest on Business Insurance's listing of the world's insurance brokers based on commercial retail, wholesale, reinsurance and personal lines brokerage revenues in 2008 and 2009. A.M. Best deemed Aon the number one insurance broker based on revenues in 2007, 2008 and 2009, and Aon was voted best insurance intermediary 2007-2010, best reinsurance intermediary 2006-2010, best captives manager 2009-2010, and best employee benefits consulting firm 2007-2009 by the readers of Business Insurance. Visit http://www.aon.com for more information on Aon and http://www.aon.com/unitedin2010 to learn about Aon's global partnership and shirt sponsorship with Manchester United. JOB OVERVIEW We currently have an exciting career opportunity for a Health & Benefits Vice President - Consultant to take over the Practice Client Lead responsibilities for an important large-market client. This position can be located in the San Francisco Bay, CA area OR Dallas, Houston or Austin, TX. DUTIES AND RESPONSIBILITIES • Manage ongoing client relationship and internal consulting team. • Grow the client relationship through excellent service and expanding the types of services delivered to the client • Perform advanced strategy and design consulting to include the following: o Benefit strategy o Goal setting o Benchmarking o Plan design o Pricing strategy o Bid/selection projects o Health plan management o Wellness o Leading-edge program approaches o Results/Outcomes Measurement • Provide client leadership focused on broader business objectives o Take ownership of outcomes o Delegate responsibilities effectively; coach and mentor team members o Build relationships with client across multiple levels of their organization o Understand clients' business o Build relationships with Account Executives and team leads from other practices, particularly in administration, to drive to shared client objectives o Analyze scoping needs o Develop business plan and integrated work plan across practices • Exhibit leadership in business judgment in anticipating client/project needs and developing alternative solutions • Leads/facilitate complex client meetings to measurable results • Form effective teams, share client background and goals, measure results, share ideas, identify process improvements, provide timely and regular coaching and feedback to team members • Oversee vendor negotiations and provide technical coaching to other team members • Act as strategic resource for consultants • Exhibit thought leadership--understand and be able to articulate ideas to clients
Regional Vice President of Business Development
Details: Fisher Investments is a privately-held investment management firm headquartered in the San Francisco Bay Area, managing portfolios for high-net worth individuals and institutions. We are searching for highly qualified financial sales specialists to join our team as a Regional Vice President of Business Development. Qualified candidates should have extensive experience and demonstrated success in building new relationships with High Net Worth investors and or other B2C level financial selling. This individual has a strong entrepreneurial spirit and is also well integrated into their community. Though you will work independently much of the time, you will also have the support of an internal sales support team assisting you with potential client solutions. As a Regional Vice President of Business Development, you are a self-directed professional with a desire to achieve high levels of income based upon your own personal performance.Benefits As a Regional Vice President of Business Development, you will receive:Competitive Base SalaryUncapped CommissionComplete coverage of monthly Medical, Vision and Dental Premiums (less deductibles)401k MatchingBonus PotentialJob Responsibilities As a Regional Vice President of Business Development, you will be responsible for generating new potential clients within your market. You will qualify and drive appropriate revenue generating opportunities through the use of a designated marketing budget. Supported by the efforts of our internal Marketing Team, the Regional Vice President Business Development helps to focus efforts in their region to develop new prospective clients.Specific duties will include:Drive local brand awareness through allotted monthly marketing budget.Prospecting, setting appointments and conducting follow-up to generate business to achieve personal and corporate performance goals.Develop relationships/networking with local spheres of influence.Develop a strategy and process for attaining business from new prospective clients as well as cultivating your ongoing client roster.Working with the firm to define new marketing/sales tools that are needed to open doors in the targeted market.Job Requirements Specific Qualifications for this position include:Strong ability to generate referral business4-year Bachelor's degree or equivalent combination of education/experienceSeries 65 license10 years of experience with a minimum of 5 years selling within Financial ServicesFisher Investments is an equal opportunity employer.
Private Client VP,Senior Account Executive - Portland, ME
Details: Fidelity Investments is committed to delivering the best customer experience in the financial services industry. We help millions of people save and invest through personal investment accounts and workplace savings plans. Our associates build long-term relationships with our customers, helping them navigate our full range of investor products and services, including one-on-one investment guidance, wealth management, retirement planning, income strategies, and college planning services, as well as integrated employee benefits solutions We have 170+ Fidelity Investor Centers across the United States and continue to open several new branches each year. Branch representatives offer guidance and personalized investment solutions to our customers in a face-to-face setting, and help extend the reach of Fidelity's brand. It is our priority to deliver customized and effective service, and successfully anticipate clients’ emerging needs. At Fidelity, you’ll have the support of a well-rounded team of professionals, with full access to some of the best resources and tools in the industry. While you build relationships here, you’ll also be building your career. Position Description The Private Client VP/Senior Account Executive has responsibility for the management, retention and development of his/her assigned client households. Each Account Executive will manage a book of approximately 400-500 client accounts, who hold Fidelity Retail assets of $1mm+. The Account Executive is the lead for the client management team and insures the development and retention of these clients' accounts. The Account Executive works collaboratively with multiple business specialists to effectively create the best possible customer experience and meet the clients' broad range of investment needs.Primary Responsibilities Develop existing client relationships to retain and increase total assets, revenues and profitability Build a book of business, market share and share of wallet by acquiring new clients, community outreach, and referrals Effectively create the best possible customer experience and meet the clients' broad range of investment needs Leverage local branch team and phone service team to increase client's understanding of the benefits and usage of the service mode Leverage the expertise of the Fidelity organization including key product and service groups in face to face interactions with HNW (High Net Worth) clients Understanding of the client's overall financial goals and objectives and the ability to present the broad range of Fidelity HNW products and services
Registered Nurse – Assistant Vice President of Patient & Physician Engagement & Satisfaction – RN
Details: Registered Nurse – Assistant Vice President of Patient & Physician Engagement & Satisfaction – RN(RN – Assistant Vice President of Patient and Physician Engagement and Satisfaction – CEO – New Role – Works closely with nursing) Just outside NYC! 227 bed state-of-the-art facility $110K Mid Point Salary Range Master’s Degree Required 8-10 yrs of healthcare experience required Full Benefits Package Benefits Package Highlights: Medical/Prescription and Dental Coverage Paid Time Off: Vacation, Observed Holidays and Sick Leave Flexible Spending Accounts Tuition Reimbursement 401(k) Smoke-Free Campus This position will work closely with the Senior Management Team, helping lead the development and implementation of structured programs to foster and support the engagement of physicians, patients, and other members of the healthcare team in emerging, effective models of health care delivery with the goal of improving quality and patient outcomes. While also working collectively with the leadership of established engagement teams delivering financial, clinical and service performance objectives. CALL TODAY TO LEARN MORE Jeremy Maki Permanent Placement Specialist CoreMedical Group (phone) 800-995-2673 ext. 1357 (fax) 866-420-1055
Director of Operations
Details: Position Overview: The Director of Operations is responsible for working with the district managers and providing the leadership necessary to ensure that all stores and regions in the state meet all operating objectives, sales and financial goals; follow all company policies and procedures, and deliver outstanding customer service. The Director of Operations is also responsible for making sure store employees and district managers are properly motivated and trained, and that qualified replacement district managers are developed and ready to fill district management positions opened through expansion and turnover. Job Description: Ensure that complete and thorough regional reviews are made of each store in each region on a consistent and frequent basis to determine that the stores are operating consistent with all company policies and procedures, are in compliance with all legal requirements, and are meeting the store’s financial goals and objectives. Review and critique the District Manager’s store reviews to make sure they are constructive and have produced their intended result. Prepare and review annual budgets with District Managers. Review and analyze monthly financial statements for each region/store to determine those that are not operating within the assigned budget and/or meeting financial goals, and take corrective action. Develop and execute plans to improve store and area performance as needed. Develop and implement strategies to increase total market share and revenues. Work with each District Manager in establishing weekly and monthly goals. Forecast monthly revenues, gain of accounts and bad debt results. Review each store’s operational results with the District Manager weekly via telephone and give instructions on those areas of the store’s operation that need attention and improvement. Report weekly results to the Executive Vice President. Work with the District Manager to develop and execute plans to improve store and regional performance as needed. Approve loans up to a higher authorized amount. Ensure that all stores in the assigned territory are providing outstanding customer service and establishing special business relationships with our customers so that they will choose to do business with us rather than our competitors. Make sure all transactions are completed in compliance with Federal, State and Local Laws and Regulations. Make certain District Managers observe and monitor customer transactions to ensure legal and company compliance. Resolve and document customer complaints that cannot be settled at the regional level. Visit stores on a regular basis to make sure they are operating in accord with company policies and procedures. Responsible for staffing, training and on-going development of all employees in the state. Help recruit and hire employees as needed so as to maintain a full staff at each store to maximize customer service and store efficiency. Develop, promote and monitor effective career developmental programs and action plans for all employees. Ensure that employee evaluations and performance reviews of all store employees are made on a timely basis and recommend salary increases. Conduct timely and accurate employee evaluation and performance reviews of all Regional Managers and initiate salary increase recommendations. Approve monthly employee bonuses for each store and District Managers and submit them to the Executive Vice President for approval. Make sure that employee corrective action plans are completed and documented when needed. Document and resolve all employee complaints or direct the issues to the proper level of management for resolution. Make sure all new hire paperwork is complete and sent to personnel department in a timely manner. Make sure monthly held check audits of each store are completed by Store and District Managers in accord with company policy. Ensure that company audits are answered in a timely manner and in accord with company policy. Make sure that bad debt accounts are sent to corporate collections in a timely manner and in accord with company policy. Represent the company in an honest, professional and enthusiastic manner. Be a positive example to his/her employees by demonstrating professionalism, good conduct and judgment at all times. Review expenditures within each region. Recommend new store locations. Oversee the opening of new stores. Perform other duties or instructions legally required by management. Secondary Responsibilities: Provide operational support and help resolve accounting, auditing, legal and customer service issues that cannot be resolved by the District Manager by working with appropriate corporate office departments. Review and approve payroll. Recommend qualified store managers for district manager positions. Travel within the assigned territory. Make sure that store shortages are promptly repaid. Promote and approve local periodic solicitation/marketing promotions and mailings. Make sure a neat and clean store environment is maintained in all stores for our customers and employees at all times.
VP of Merchandising
Details: Merchandising• Develops merchandising strategies across all categories that align strategically with the company’s objectives, brand strategies and overall merchandise strategy.• Manages category business planning, assortment decisions, merchandising, sales promotion, price position, gross profit management, and GMROI. • Develop/train Category Managers; manage team and increase internal talent to support company growth.• Develop and enhance the Company’s vendor relationships and work with category managers to maximize those relationships. • Aligns merchandising standards and processes to support seasonal planning for the marketing and selling channels.Sourcing• Manage international sourcing/global sourcing: Identify and execute strategy to leverage international sourcing. • Continuously looks for alternate sources for products to optimize business performance.Purchasing/ Inventory Control• Holds primary responsibility for all inventory levels, performance, controls and accuracy. • Ensure that merchandise and inventory plans are consistent with business unit sales plans. • Works closely with marketing and selling units to ensure service level goals are met.• Responsible for programs and compliance of all local, state and federal laws including customs.• Ensures vendor agreements and compliance are meeting company policy.Product Development• Oversees the product development department.• Ensures the financial performance of the proprietary products meet the strategic objectives of the organization.• Provides leadership and direction for staff and develops the strategy to position the division capable of meeting the seasonal planning and growth needs of the organization.• Bachelor’s degree in Business, engineering or related field. MBA preferred.• 10+ years of management experience in inventory control and merchandising• Proven experience/success in international sourcing/global sourcing.• Proprietary product/R&D experience.• Thorough understanding of Category Management; success in executing best practices.• Proven success in employee growth/ development, training, and talent planning.• Excellent analytical, mathematical, computer and organizational skills required.• Strong negotiation skills• Strong customer orientationAbout Kelly Services®Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Serving clients around the globe, Kelly provides employment to more than 560,000 employees annually. Revenue in 2012 was $5.5 billion. Visit kellyservices.com and download The Talent Project, a free iPad® app by Kelly Services.iPad is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.Connect with us on
Experienced Sales Managers
Details: CarMax is hiring for several experienced manager positions in Southern California!We always knew there had to be a better way to buy used cars. Through hard work and dedication, we've grown from that one store in Richmond to over 100 stores across the country. We’ve sold more than 2 million cars. We've appraised more than 5 million. And the news is buzzing with stories about CarMax, the experience we offer our customers, and the work environment we provide for our Associates. CarMax is listed on the FORTUNE® 500 list, and we've been named one of FORTUNE's "100 Best Companies to Work For" six years running. Retail Sales ManagerCarMax Sales Managers coach & train sales consultants to achieve goals as well as to ensure profitability through correct use of store systems and processes. Responsibilities: Fostering an environment of great customer service; Training, developing sales consultants; Participating in recruiting & hiring in order to fuel company growth. Candidates must meet the following qualifications: 3+ years of high volume retail mgmt experience and a proven ability to execute sales strategies. Sales Managers receive a base salary plus monthly bonuses and tenured Sales Managers are eligible to participate in our demo car program. Location General ManagerDon’t have automotive experience? No problem. CarMax offers an extensive management development training program. CarMax Location General Managers begin as Management Development Trainees (MDT) and are required to complete an extensive training program that includes on-the-job store rotations in all areas of the store. Candidates must meet the following requirements: Current employment and clear history of advancement with a successful retail organization. 5+ years of demonstrated general management or multi-unit experience with a major retailer managing a store team of 100+ associates. Ability to relocate strongly preferred. Hands-on management style with focus on sales execution and intensity. Retail Manager – Business OperationsCarMax Business Office Managers are responsible for the management and operation of the store's Business Office as well as store leadership in a 100+ associate size store. The business office team is responsible for the following critical areas: processing paperwork for vehicle sales and purchases, warranty contracts, DMV and Title Management, accounts payable, cash office administration and delivering exceptional customer service. Business Office Managers interact daily with Sales, Purchasing and Operations teams. Along with excellent career opportunities, Business Office Managers receive a base salary, monthly bonuses, stock options, a demo car, and a comprehensive benefits package. Candidates must meet the following qualifications: 3+ years senior level retail management experience in a fast paced, customer service oriented environment. Proven ability to lead, train and develop associates by practicing a hands-on management style. Must be very detail oriented and process driven. Willingness to work retail hours, including nights, holidays, and weekends. Flexibility to work in multiple stores in the market and the ability to relocate is highly preferred to ensure promotional opportunities. Retail Manager – BuyerAs part of our CarMax store Purchasing Team, a Buyer in Training (BIT) is responsible for conducting vehicle appraisals, coordinating on-site auctions, and attending various regional auctions. Our unique retail environment allows BITs to train on a rotating weekly 40 hour schedule. BITs track their purchases through the quality inspection and reconditioning process and set pricing based on sales data and competitive analysis. Career Path for this position is as follows: Buyer in Training---Buyer ----Senior Buyer---Purchasing Manager----Regional Vice President. Candidates must meet the following qualifications: The ideal background includes 3+ years of retail management, hotel/restaurant management, or outside/territory sales experience. Bachelors Degree and the ability to relocate is strongly preferred; Ability to work a rotating retail schedule, including nights and weekends, is required. Retail Manager – Service Operations CarMax offers an extensive management training program for Operations Manager Trainees. Trainees will learn the foundation of CarMax’s service ops through training, assuming lead roles and working on special projects. Candidates must meet the following qualifications: Minimum of 8 years experience successfully managing an operation in a complex, fast paced environment. Successful career progression with increasing roles of responsibilities. Ability to work a flexible schedule to meet the needs of the business, which might include nights, weekends and holidays. Ability to train out of market is required. Ability to relocate in the future for growth opportunity is required. Must possess a valid in-state driver’s license. Sales Consultant Our Sales Consultants aren't your typical used car salesmen—they're sales professionals. They've got a passion for helping our customers find exactly what they want, and since their commission isn't based on the price of the car, they can focus on finding the right car, not the most expensive. If you enjoy working a varied schedule and you're passionate about selling, a position as a CarMax Sales Consultant may be for you. Candidates must meet the following qualifications: This critical position requires the ability to sell vehicles in a friendly, no-haggle, and low-pressure customer environment. Sales Consultants spend 95% of their time on the sales floor greeting customers, informing them of our services, and creating a match between their needs and our inventory. This includes follow-up and creating an outstanding buying experience for every customer. Requirements include prior experience in a customer-oriented environment; sales experience is preferred. Our Associates are the reason CarMax is so successful. As part of a rewarding career, CarMax provides Associates with a comprehensive and competitive benefits package. Health Care Plan, Dental Care Plan, Vision Plan, Health Care Flexible Spending Account, Life Insurance, Short & Long Term Disability, Retirement Savings Plan, Stock Purchase Plan, Day Care Savings, Tuition Assistance, Adoption Assistance, Employee Assistance Program & Business Travel Accident Insurance. APPLY NOW!Email your resume to
Vice President parts
Details: The Vice President of Parts position is an operational position responsible for efficient and profitable parts and product support functions of all company supported products and equipment. This position will report directly to the President of the company. The incumbent will also work very closely with upper level management at all branches of the company. Responsible to; Create an environment where people are working as a Team. Create a “Lean Culture" and instill that philosophy in all team members. Analyze the internal processes/workflows of the department at all branches to increase efficiency. Develops reasonable annual department objectives, set goals and monitor with available financials making any necessary adjustments or changes. Manage Systems and Processes but lead people; ie being a good coach, good communicator, good teacher and mentor. Develop the revenue and expense budgets for the parts departments of all branches. Have a clear understanding of all manufactures policies and programs and assist the parts and product support department in the interpretation of those programs and policies. Cooperates and works closely with manufacturers’ representatives and acts as the primary point of contact as issues arise or escalate Develop department and branch defined vital factors with customer satisfaction as an end result. Oversees the parts managers and CSSR manager in developing a work schedule for branch personnel that provides adequate manpower availability to cover all operations Responsible for adequate training of parts and product support personnel
Regional Sales - EHS Consulting
Details: .This senior level consultant will be instrumental in helping to grow our Northern California EHS Consulting business. This exciting position has both business development and technical consulting responsibilities, so we are looking for a unique individual who has both senior level technical EHS expertise, loves to sell and is great at it; and wants to be generously rewarded with an exceptional compensation package for meeting goals. You must have prior sales experience and a great network in Northern California.Key Responsibilities Include:Providing sales leadership, and making new and existing client salesMeeting sales objectives, maintaining sales plans and updating sales forecast and pipelineGenerating leads, coordinating meetings and proposals, and conducting follow up to meet sales targetsDeveloping and maintaining our Customer Relationship Management system to track leads and measure sales performanceProposal preparation, including estimating work scope and price, and presentation process and managing client relations to ensure complete satisfactionMaintaining a high profile externally and through membership/ attendance in life science industry functions, continually increasing contact baseEHS&S project management and coordination of project teams including serving as a Client Steward (Account Manager) for key accountsSeen as a leader within EORM and outside EORM, as a result of your technical, industry and competitive knowledgeProviding senior level EHS&S support to a variety of life science/biotech customersConducting occupational injury/illness reporting & investigation activities and trackingConducting IAQ investigations and/or assessmentsParticipating in recruitment efforts for regionMentoring other consultants in sales and technical specialty areas
Account Executive
Details: scensus is a forward-thinking company with a passion for what we do and a strong appreciation for the clients we serve and the talented associates who make up our team. With more than 30 years of industry experience, Ascensus is a leading provider of high-quality retirement plan solutions for organizations of all sizes. Through 1,000+ highly trained associates and one of the largest ERISA consulting practices in the U.S., Ascensus provides recordkeeping and administrative services to over 27,000 defined contribution plans and administers over 1.5 million IRAs. Ascensus partners with financial institutions to offer tailored solutions to meet the needs of financial professionals, employers and individuals. In early 2012, Ascensus was recognized as a Top Workplace by The Philadelphia Inquirer. This distinction demonstrates our commitment to making Ascensus a company our employees are proud to be a part of. Our corporate culture is a reflection of our company’s Core Values: People Matter. Quality First. Integrity Always.® From the client on the phone to the co-worker across the aisle, we believe in respecting all people in all interactions, adhering to the highest ethical standards and delivering the value-add that sets our company apart as a solutions provider and employer of choice. For more information, visit www.ascensus.com. Position Purpose: This position is responsible for providing overall client services to our Small Market partners, fianancial advisors and clients. The Account Executive strengthens these relationships by providing day-to-day exceptional customer service. Essential Duties and Responsibilities: - Consistently provide a high level of Customer Service while communicating with clients and partners to address all client service issues and provide necessary research, problem solving and resolution support. - Successfully monitor and follow-up on assigned items, including seeing problems through to resolution and closure with customer(s). - Provide clear and concise communication, regarding overall service expectations as well as procedures and time frames, to clients related to questions that require further research and analysis. - Achieve service level goals established for each financial partner. - Practice fundamental time management principles in providing quality customer service to our partners and clients. - Respond to inquiries on the status of plan activity. (NDT testing, quarterly statements, RMDs, etc.) - Perform other duties and participate in special projects as assigned. Minimum Requirements: - Bachelor’s degree or equivalent work experience. - 1-3 years experience in Customer Service area. Financial Services industry experience preferred. - Strong written and oral communication skills. The ability to communicate effectively (clear, concise and professionally) with all levels within the Ascensus organization and with our client base. - Proficiency in MSOffice software applications, specifically Word and Excel. - Strong analytical and problem resolution skills. - Ability to work in a team environment to ensure common goal of providing exceptional customer service. - Ability to adapt to changing environment and shifting priorities as relates to business needs of organization and the client. - Ability to work well under pressure with multiple priorities and deadlines. - Sound business judgment in determining what issues need to be elevated to appropriate level of authority. - Ability to work overtime to meet the needs of the business unit. The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture." We are proud to be an EEO employer M/F/D/V.
Personal Banker II - Reedsburg
Details: The employment policy of Associated Banc-Corp, and its subsidiaries and affiliates (“Associated”) provides equal opportunity to all persons. We support a diverse and inclusive work environment where colleagues are respected, treated fairly, and given equal opportunities to perform to their fullest potential. We believe it is only with a diverse and inclusive workplace that the organization can truly perform at its best, carry out its vision, and make a difference for the communities we serve. JOB SUMMARY Responsible for selling Associated Bank products to existing customers and prospects. Responsible for expanding and deepening customer relationships by identifying and matching customer needs throughout Trust, Business Banking, Private Banking and Retail Departments. As a valued colleague of Associated Bank you play a critical role in delivering an exceptional customer experience during every interaction. Expectations for this position require the ongoing focus on building solid and long lasting relationships by engaging all customers in a positive manner. Colleagues should provide customers a positive experience that includes undivided attention, straightforward and knowledgeable service and insure that the customer’s best interests are our number one priority. Consistency around customer experience guidelines is key and expected from all of our colleagues. Our goal is to simplify the customer experience and deliver outstanding service to every customer, every time. Strive to deliver a satisfying customer experience by fulfilling service requests and providing efficient and accurate transaction processing. Support the operational integrity of the branch. Achieve individual and branch team goals. Operates in full compliance with internal policies and procedures as well as applicable regulations and laws, including but not limited to Bank Secrecy Act/Anti-Money Laundering and S.A.F.E. Act requirements. Must submit required information to meet registry requirements, obtain a unique identifier, and maintain the registration requirements as directed by the S.A.F.E Act. Responsible to report any procedure or process that doesn’t meet regulatory requirements including fraud, whether suspected or confirmed, to management. This reporting can be done directly to any member of management, including Human Resources or Corporate Security, or can be reported through Associated’s anonymous Ethics Hotline. KEY RESULT AREAS PB II: Sales Activities 80% Service and Operations 20% 1. Identify needs and refer customers to business partners within and across lines of business who can best meet those needs. Sell bank products to new and existing customers, using the established company sales process while maintaining sales and procedural proficiency in all services offered at the bank. Performs joint calls to further develop relationships. 2. Ensures positive public perception by extending a warm welcome to existing or potential customers, and identifying their needs, presenting solutions through product benefits, overcoming resistance, completing the sale, and nurturing relationships, personally committing to consistently exceed customer expectations, every time, everywhere. 3. Open new deposit and loan related accounts and processes changes to existing accounts. Requires understanding of sales, products, benefits, account ownership, forms, and procedures. Ensure that new accounts are properly processed and cross-sell opportunities are identified and pursued. 4. Opens deposit and loan accounts, verifies and processes changes to existing accounts, answers customer questions, and resolves related account problems to ensure customer satisfaction. 5. Prepare all documents and paper work, assist customers with signing documents necessary to complete transactions, receive initial deposits and/or transfer funds from existing accounts or prepares sight draft to obtain funds. 6. Assists the Bank Manager in the sales training and development of other office staff. Help prepare reports and sales aids. 7. Participates in community and business functions/group to ensure a positive image for the bank within their market place. 8. Opening or closing of retail bank, performing routine functions in preparation of the start or end of day’s activities including ATM balancing and/or servicing. 9. Acts as a mentor and trainer for other Personal Bankers within an office or region. May perform some sales coaching activities for the office, both for Personal Bankers and Tellers (referral coaching). 10. May provide backup to Branch Manager in their absence. 11. Maintain sufficient proficiency in Teller operations to perform related transactions like inquiries and new account posting. 12. May need to attend business appointments as well as conducts financial literacy presentations periodically.
Personal Banker I - Downtown Madison
Details: The employment policy of Associated Banc-Corp, and its subsidiaries and affiliates (“Associated”) provides equal opportunity to all persons. We support a diverse and inclusive work environment where colleagues are respected, treated fairly, and given equal opportunities to perform to their fullest potential. We believe it is only with a diverse and inclusive workplace that the organization can truly perform at its best, carry out its vision, and make a difference for the communities we serve. JOB SUMMARY Responsible for selling Associated Bank products to existing customers and prospects. Responsible for expanding and deepening customer relationships by identifying and matching customer needs throughout Trust, Business Banking, Private Banking and Retail Departments. As a valued colleague of Associated Bank you play a critical role in delivering an exceptional customer experience during every interaction. Expectations for this position require the ongoing focus on building solid and long lasting relationships by engaging all customers in a positive manner. Colleagues should provide customers a positive experience that includes undivided attention, straightforward and knowledgeable service and insure that the customer’s best interests are our number one priority. Consistency around customer experience guidelines is key and expected from all of our colleagues. Our goal is to simplify the customer experience and deliver outstanding service to every customer, every time. Strive to deliver a satisfying customer experience by fulfilling service requests and providing efficient and accurate transaction processing. Support the operational integrity of the branch. Achieve individual and branch team goals. Responsible to report any procedure or process that doesn’t meet regulatory requirements including fraud, whether suspected or confirmed, to management. This reporting can be done directly to any member of management, including Human Resources or Corporate Security, or can be reported through Associated’s anonymous Ethics Hotline. KEY RESULT AREAS PB I Traditional: Sales Activities 50% Service and Operations (includes teller) 50% PB I Instore: Sales Activities (includes aisle prospecting) 50% Service and Operations (includes teller) 50% JOB ACCOUNTABILITIES 1. Acquire new and deepen existing customer relationships by identifying customer needs and matching those needs with the appropriate Bank product or service. Requires strong understanding and execution of the Bank’s sales objectives, processes, tools and campaigns. Refer customers to other members of the branch team or select business partners as appropriate to meet the customer needs. 2. Nurture and retain customer relationships by extending a courteous welcome and delivering accurate and timely customer service according to the established guidelines, including cashing checks, accepting deposits, and withdrawals, handling loan and credit card payments and dispensing monetary instruments and bonds. 3. Answer customer questions and resolve related account issues to ensure customer satisfaction, including phone and in-person. 4. Open new deposit related accounts and processes changes to existing accounts. Requires understanding of sales, products, benefits, account ownership, forms, and procedures. Ensure that new accounts are properly processed and cross-sell opportunities are identified and pursued. 5. Support the day to day operations activities of the branch as assigned including: cash vault balancing, reporting, tracking and servicing the ATM machines and night drop. Balance cash daily to maintain accurate transactions processed. 6. Protect the Bank's financial interests by complying with internal and external policies, procedures, and regulations.
Personal Banker I - Lodi
Details: The employment policy of Associated Banc-Corp, and its subsidiaries and affiliates (“Associated”) provides equal opportunity to all persons. We support a diverse and inclusive work environment where colleagues are respected, treated fairly, and given equal opportunities to perform to their fullest potential. We believe it is only with a diverse and inclusive workplace that the organization can truly perform at its best, carry out its vision, and make a difference for the communities we serve. JOB SUMMARY Responsible for selling Associated Bank products to existing customers and prospects. Responsible for expanding and deepening customer relationships by identifying and matching customer needs throughout Trust, Business Banking, Private Banking and Retail Departments. As a valued colleague of Associated Bank you play a critical role in delivering an exceptional customer experience during every interaction. Expectations for this position require the ongoing focus on building solid and long lasting relationships by engaging all customers in a positive manner. Colleagues should provide customers a positive experience that includes undivided attention, straightforward and knowledgeable service and insure that the customer’s best interests are our number one priority. Consistency around customer experience guidelines is key and expected from all of our colleagues. Our goal is to simplify the customer experience and deliver outstanding service to every customer, every time. Strive to deliver a satisfying customer experience by fulfilling service requests and providing efficient and accurate transaction processing. Support the operational integrity of the branch. Achieve individual and branch team goals. Responsible to report any procedure or process that doesn’t meet regulatory requirements including fraud, whether suspected or confirmed, to management. This reporting can be done directly to any member of management, including Human Resources or Corporate Security, or can be reported through Associated’s anonymous Ethics Hotline. KEY RESULT AREAS PB I Traditional: Sales Activities 50% Service and Operations (includes teller) 50% PB I Instore: Sales Activities (includes aisle prospecting) 50% Service and Operations (includes teller) 50% JOB ACCOUNTABILITIES 1. Acquire new and deepen existing customer relationships by identifying customer needs and matching those needs with the appropriate Bank product or service. Requires strong understanding and execution of the Bank’s sales objectives, processes, tools and campaigns. Refer customers to other members of the branch team or select business partners as appropriate to meet the customer needs. 2. Nurture and retain customer relationships by extending a courteous welcome and delivering accurate and timely customer service according to the established guidelines, including cashing checks, accepting deposits, and withdrawals, handling loan and credit card payments and dispensing monetary instruments and bonds. 3. Answer customer questions and resolve related account issues to ensure customer satisfaction, including phone and in-person. 4. Open new deposit related accounts and processes changes to existing accounts. Requires understanding of sales, products, benefits, account ownership, forms, and procedures. Ensure that new accounts are properly processed and cross-sell opportunities are identified and pursued. 5. Support the day to day operations activities of the branch as assigned including: cash vault balancing, reporting, tracking and servicing the ATM machines and night drop. Balance cash daily to maintain accurate transactions processed. 6. Protect the Bank's financial interests by complying with internal and external policies, procedures, and regulations.
Senior Bank Manager - Chicago Monroe
Details: Equal Opportunity Employer The employment policy of Associated Banc-Corp, and its subsidiaries and affiliates (“Associated”) provides equal opportunity to all persons. We support a diverse and inclusive work environment where colleagues are respected, treated fairly, and given equal opportunities to perform to their fullest potential. We believe it is only with a diverse and inclusive workplace that the organization can truly perform at its best, carry out its vision, and make a difference for the communities we serve. JOB SUMMARY Manages the overall operations and sales of the bank office. Direct bank sales activities, establishes sales goals and activities to attain new customer relationships and retain and grow existing relationships. Develop relationships by prospecting new households and businesses while growing existing relationships. Work closely with internal departments to offer a variety of products and services to customers and prospects. As a valued colleague of Associated Bank you play a critical role in delivering an exceptional customer experience during every interaction. Expectations for this position require the ongoing focus on building solid and long lasting relationships by engaging all customers in a positive manner. Colleagues should provide customers a positive experience that includes undivided attention, straightforward and knowledgeable service and insure that the customer’s best interests are our number one priority. Consistency around customer experience guidelines is key and expected from all of our colleagues. Our goal is to simplify the customer experience and deliver outstanding service to every customer, every time.KEY RESULT AREAS - Sales/Business Development 50% - Sales Management 25% - Bank Office/Administration Management 25% JOB ACCOUNTABILITIES 1. Identify needs and refer customers to business Select partners within and across lines of business who can best meet those needs. 2. In consultation with the District Manager, develops and implements plans for achieving branch sales, fee income and service goals. 3. Manages sales efforts by using and reinforcing Achieving Excellence routines on a daily basis by setting individual goals and coaching sales staff. Establishes goals that are: specific and measurable for that include selling and cross selling by product and transactional volumes, all with a consistent emphasis on total customer banking relationships, and truly delivering a great customer experience. 4. Works closely with internal departments (Mortgage, AFG, AIS, Commercial Banking and Treasury Management) to offer a variety of products and services to customers and prospects. Manages client relationship development and maintenance and identifies referral opportunities throughout Trust, Business Banking, Private Banking and Retail Departments. 5. Initiate new business opportunities for the bank through the development of new prospects, centers of influence and excellent service of existing client relationships. Actively call on businesses and centers of influence. 6. Selects, trains, develops, schedules, assigns work to, and reviews job performance of retail bank staff. Interviews and hires quality staff that is bright, verbal and assertive, and possesses strong sales abilities. 7. Manages and directs branch operations to ensure all company services are made available to customers and are processed accurately and efficiently. Ensures the bank is equipped with all required supplies and promotional support to optimally sell bank products. Delegates various operational duties to the staff and assumes overall administrative responsibility for bank operations. 8. Manage expenses and staffing levels within approved guidelines. Makes decisions to enhance bank performance and profitability including building fee income for the bank. 9. Upholds the bank’s philosophy and all policies by maintaining appropriate controls to assure full compliance with applicable laws and regulations. Responsible for the understanding, knowledge and management of all required training and compliance issues (i.e. CIP, BSA). 10. Performs other duties as requested or assigned. Operates in full compliance with internal policies and procedures as well as applicable regulations and laws. Must submit required information to meet registry requirements, obtain a unique identifier, and maintain the registration requirements as directed by the S.A.F.E Act.
Teller Supervisor I - Rockford Perryville
Details: Equal Opportunity Employer The employment policy of Associated Banc-Corp, and its subsidiaries and affiliates (“Associated”) provides equal opportunity to all persons. We support a diverse and inclusive work environment where colleagues are respected, treated fairly, and given equal opportunities to perform to their fullest potential. We believe it is only with a diverse and inclusive workplace that the organization can truly perform at its best, carry out its vision, and make a difference for the communities we serve. JOB SUMMARY Responsible for ensuring our customers receive fast, friendly service and that common courtesies are extended to every customer. Directs the day to day operational activities of the teller area, directly supervises tellers to ensure each customer’s experience is positive and memorable, trains staff on operational issues, is knowledgeable of policies and procedures, makes judgment decisions and coaches for referrals. Responsible for expanding and deepening customer relationships by identifying customers’ needs comprehensively and matching their needs with selections and resources within the colleague’s assigned business line and across all business lines of Associated Bank and coaching the teller team to do the same. The Teller Supervisor, in coordination with the Branch Manager is responsible for the operational integrity of the retail office. Also, may be called on to oversee the office in the Bank Manager's absence, where there isn’t an Assistant Manager. As a valued colleague of Associated Bank you play a critical role in delivering an exceptional customer experience during every interaction. Expectations for this position require the ongoing focus on building solid and long lasting relationships by engaging all customers in a positive manner. Colleagues should provide customers a positive experience that includes undivided attention, straightforward and knowledgeable service and insure that the customer’s best interests are our number one priority. Consistency around customer experience guidelines is key and expected from all of our colleagues. Our goal is to simplify the customer experience and deliver outstanding service to every customer, every time.KEY RESULT AREAS Operational/Procedural/Administrative (45%) Customer Service (25%) Training, Coaching, Mentoring/Retaining (20%) Referrals (10%) JOB ACCOUNTABILITIES 1. Supervises Teller staff. Directs the day to day operations activities of the Teller area including: teller balancing, ordering cash, cash vault balancing, scheduling teller staff, ordering supplies, and completing daily and monthly reports, ensuring an excellent customer experience at every point of contact. 2. Interviews, hires, coaches, trains, develops, evaluates and retains Tellers. 3. Performs periodic cash counts of Teller windows and cash vault. 4. Provides technical guidance and training to Tellers on operating procedures, monitors regulatory and compliance changes, and takes appropriate actions; ensures compliance with outside regulations and corporate Standard Operating Procedures. 5. Remain knowledgeable and conduct procedures relating to office security, including but not limited to: Security procedures, Monthly Audit Checklist requirements, security equipment testing, office security training, and surprise cash audits. Acts as a key security agent within the office. Makes security, check acceptance, and exception judgment calls in a manner that will protect Associated, our customers and colleagues against loss or fraud. 6. Maintain procedural proficiency in all products and services offered at the office. On a limited basis, may be called on to sell new accounts by gathering information about customer needs and recommending solutions to resolve customer needs. Requires understanding of sales, products, benefits, account ownership, forms and procedures. Assists customers in servicing issues. . 7. Supports the attainment of branch goals by coaching and motivating Tellers in indentifying opportunities to deepen customer relationships. Responsible for individual referrals and coaching the team in recognizing customer needs by leading by example. Participates in skill builder, branch huddles and other training sessions as directed. 8. Operates a teller window as needed. Manages a large branch or may manage multiple locations under the same manager.
