Showing posts with label executive/client. Show all posts
Showing posts with label executive/client. Show all posts

Monday, April 8, 2013

( Inbound Sales Spec (safe) 1 - Bilingual English/Spanish ) ( Engineering Manager ) ( Account Executive/Client Services ) ( Customer Service Skills Entry Level Management ) ( Desktop Support ) ( Shipping Clerk ) ( Store General Manager - Fremont Area ) ( Operations Expert ) ( Assistant Manager ) ( Loan Servicing Reporting Analyst ) ( Store Manager ) ( Payroll Administrator - Commercial Roofing ) ( COMMERCIAL SALES MANAGER - San Leandro ) ( Retail & Service Manager San Jose )


Inbound Sales Spec (safe) 1 - Bilingual English/Spanish

Details: An Inbound Sales Specialist (aka Sales Banker) will engage every customer by phone with information and suggestions for new financial products or services and are focused on satisfying all of Wells Fargo's customers' financial needs. They achieve 100% of their goals for daily core solutions. Sales goals are also measured by the service quality of sales offered to customers and include consistently meeting all compliance, regulations and identification guidelines.Successful Sales Bankers will have the drive to achieve the highest level of performance (platinum or gold) without sacrificing customer service and are never satisfied with only copper or silver performance. While much of the job is responding to inbound calls, the most productive Sales Bankers also proactively reach out to customers who previously expressed an interest in a product or service. High performers also demonstrate solid knowledge of the financial products and services offered by Wells Fargo including home equity loans, Certificate of Deposits, savings and other types of accounts as well as insurance offerings.We provide our Sales Bankers with continuous coaching and development which not only enhances their ability to provide exemplary service and product solutions to our customers, but also enhances the Sales Bankers' career growth. Our successful bankers demonstrate self motivation, a positive attitude, have the ability to work well on a team and have a solid work history. They also demonstrate strong listening, written and verbal communication skills. They are receptive to coaching and feedback, have the desire to meet/exceed goals and solve problems while working in a fast paced environment. Our Sales Bankers play a critical role in our customers lives; therefore, predictable and reliable attendance is an essential function of the position.This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results.

Engineering Manager

Details: Gerdau Long Steel North America is a leader in mini-mill steel production and steel recycling in North America, with an annual manufacturing capacity of approximately 10 million metric tons of mill finished steel products. Through a vertically integrated network of mini-mills, scrap recycling facilities and downstream operations, the company serves customers throughout the U.S. and Canada, offering a diverse and balanced product mix of merchant steel, rebar, structural shapes, fabricated steel, flat rolled steel and wire rod. We believe our employees are the best in the business. We have high standards and our employees constantly strive to reach even higher levels of success. Gerdau growth is based on our values and on a vision focused on excellence. We see customer satisfaction, the personal and professional growth of each employee, total safety in the workplace, a commitment to our stakeholders, employees, and communities, and profit as a measure of performance.   Gerdau is currently seeking an Engineering Manager for the Rancho Cucamonga, CA facility.  Position Overview  Overall responsibility for safety on all construction sites within the industrial unit. Responsible for the planning, execution and control of all the capital investments in the mill industrial unit Annual Action Plan. Responsible for the Key Performance Indicators (I<PIs) related to capital investments and engineering activities with strong focus in results. Activities require technical experience in mechanical, electrical, automation, hydraulic, piping, structural and civil works, knowledge in steel mill processes and facilities and expertise in project management. People and Department management responsibilities for all CapEx project Engineers at the industrial unit. Sets assignments and priorities of all team members assigned to an engineering controlled project.   Responsibilities:  Develops solutions that facilitate continuous improvement through new designs and innovative approaches to production processes Insures timely  completion  within  specifications  and compliance  with appropriate rules  and regulations  affecting  this area. Manages major recommendations as to modifications, renovations, installations, additions and replacements of facilities and equipments. Manages the Engineering Area, selecting and training employees, and conducting performance appraisals. Manages  the preparation  of the construction  project budget,  scheduling  and approving  expenditures,  analyzing  variances  and initiating  corrective  action when necessary,  including process  data analysis, problem  solving,  root cause analysis, failure  mode,  and fact-cause-effect analysis Complying with company policy and procedures. Provides technical expertise and leadership to the division. Manages the activities of internal and external personnel involved in the construction project to insure smooth and efficient work flow. Controls  expenditures  within  limitations  of the location's  entire capital expense budget Reviews and analyzes equipment and system design proposals for compliance with engineering principles, company standards and customer product specifications. Prepares interim and completion project reports. Coordinates  the interacting  with outside  contractors  and vendors  as required  by project  needs and for drafting  and negotiating  contracts  with vendors,  and establishing  the performance  criteria  for each contract  drafted. Reviews  and approves  all construction  project  plans to include, but not limited to, Time schedules, funding and staffing requirements. Reviews and approves all design changes, specifications and drawing releases.

Account Executive/Client Services

Details: Can you make the cut? Inktel selects only the best and the brightest to be a part of our cutting-edge organization. We surround ourselves with a team of forward-thinking professionals who aren’t afraid to push the limits. You’ll find that we value:-         Fearlessness. We’ll expect you to be a leader who is prepared to develop and oversee ambitious projects – without asking for permission.-         The will to overcome challenges. Our high-energy environment is constantly growing, so challenges are a daily occurrence. You’ll need to clear the hurdles by making split-second decisions and adapting at a moment’s notice. -         Entrepreneurship. Because we’re never satisfied with just “good," we’re always on the lookout for the innovation to move our business forward. Our people channel their creativity to get us from “good" to “great."  We know that these qualities are hard to come by. That’s why we’ll give you the tools you need to drive your capacity for growth and energy forward:-         Freedom. Who has time to deal with excessive bureaucracy? We focus not on red tape, but on results.-         Interaction with ALL levels of our organization. One moment you’ll be brainstorming with a colleague; the next, you’ll be working on a project with one of our senior executives. We foster open dialogue between our employees.-         Brilliant colleagues. Interacting with such talented, passionate people will motivate you to reach your professional potential.-         An amazing community. Miami is “One of the Happiest Cities to Work in" (Forbes.com 2011); we live and work in paradise! If you’re inspired to join an industry trendsetter that will challenge and reward you, keep reading. We’re looking to work with you.Our dynamic Operations Team is currently in search of Account Executives.  Responsibilities: Interact and communicate daily with clients and various levels of management Develop new client relationships and strengthen existing relationships Continually grow existing client relationships by offering clients value-added solutions that meet their business needs Develop problem-solving and process-improvement strategies to increase efficiency and profitability Lead client and internal meetings, including Quarterly Business Review and Quarterly Internal Client Presentations Effectively communicates details of direct marketing (or customer service) programs to sales, operations, IT and other departments tasked with the successful delivery of these programs Work with operations and other departments to outline work plans and assign duties, responsibilities, and scope of authority Work with operations to ensure successful delivery of all programs/campaigns Prepare project reports for management, clients, or others

Customer Service Skills Entry Level Management

Details: 212 is hiring immediately for entry-level positions in marketing & sales.Do you find yourself asking this question? "How am I supposed to have 3-5 years' experience if nobody will give me a chance?"   If so, look no further. You have found the company that will personally train and develop candidates.  We are a firm that specializes in direct sales for some of the most exciting and well-known companies in the world today. Plain and simple -- Using our direct sales and marketing methods, we have continuously achieved dramatic results for clients both large and small from many industries. All openings are part of a management training program. The ideal candidates will possess a "second-to-none" work ethic, strong desire to advance and grow with the company and an unbelievably positive business attitude. Our office is comprised of very driven, self-motivated individuals who are serious about their careers. At the same time, we are in the business of sales, marketing and consulting. If you don't like to have FUN while you work, then this is not the company for you.  Entry Level Representative Position Includes:    · Benefits – Medical, Dental and Vision, and 401k plans · Travel and Philanthropic Opportunities · Account Management · Face to Face interaction with clients · Rapid Advancement

Desktop Support

Details: Job Classification: Contract Our client is looking for a Desktop Support Technician who will work in a project team environment to provide support to internal customers during the roll out of Windows 7 and MS Office 2010. Responsibilities:- Assist with upgrade and migration to Windows 7 and Office 2010- Provide end-user technical support before, during and after migration- Complete timely and accurate incidents, change orders and service requests using CA Service Desk Manager to include detailed problem resolution documentation.- Answer phones, respond to emails or speak directly with end-usersCandidate Must Have:- Previous experience in an IT support related position- Excellent communication and customer service skills- Experience with Windows 7, MS Office 2007/2010 Join TEKsystems® and get your career on the fast track. As the leading technology staffing and services firm, we are passionate about deploying high-caliber IT and communications expertise. To satisfy our constant need for expertise, we actively seek talented Technical Professionals with all levels of information technology and communications skills. TEKsystems knows that every professional has different needs, so we'll work together to determine a suitable benefits package. We offer options to our Technical Professionals that could include: a health plan, 401k, provisions for vacation and holiday pay, and technical and professional training. With a foundation as the nation's largest IT staffing firm, we've become a billion-dollar services company by blending superior client service with an unrivaled ability to source and manage talent to precise specifications, resulting in successful technology executions. Allegis Group and its subsidiaries are equal opportunity employers. M/F/D/V

Shipping Clerk

Details: .TAD PGS, INC. is currently seeking a Shipping Clerk for one of our clients in Fairport Harbor, OH. Pay Rate: $12.00/hrSchedule: either 12pm-8pm or 4pm to midnight. Job Description:The Shipping Clerk makes boxes, packages material, and places labels on boxes. Fast paced, must pay attention to detail.Requirements: High school diploma required.Must be able to lift up to 50lbs. All lifting over 50lbs requires assistance.Steal toed boots and a steady work history required.3 years industrial experience with machine operations preferred.

Store General Manager - Fremont Area

Details: Store General Manager Pep Boys is looking for qualified management candidates to join our team as a General Manager for several locations in the Fremont, San Leandro, Hayward, and San Jose areas.The General Manager will be responsible for achieving expected sales goals across the retail, service, and commercial lines of business and providing superior customer service through in-store execution of programs, initiatives and standards. The General Manager is expected to recruit, hire, develop and provide inspirational leadership and direction to a team of approximately 20-30 associates. As Leaders, all General Managers are Expected to Drive These Five Priorities- Associates- will inspire and develop a team of associates to exceed company sales, operational and service goals by fostering a culture of “customer first” teamwork dedicated to all three lines of business. Educating and training the team to be cross functional will be instrumental to the success of this position.  Customers- ensure all company customer service programs and procedures are followed by all retail, service, and commercial associates. Will be expected to know what customers think of Pep Boys based on engagement, observation, net promoter scores and phone shops.  Sales- expected to know and drive sales goals for the retail, service, and commercial lines of business. Will be expected to measure and train to Do It Right Repair and Selling Excellence standards by evaluating key performance indicators, financial reports and category performance. Will be responsible for driving store-specific sales tactics by passionately adhering to merchandising specific plan-o-grams in both retail and service and a pleasant overall store appearance. Profits- will be expected to improve the profitability of Pep Boys by controlling expenses, margins, payroll, paid-outs and store use items. Will also be expected to take an active role in improving profit margins through accident reduction and decreasing general loss liability. Growth- a General Manager will contribute to the growth of the organization by exceeding sales and profit goals and providing our customers with superior service. A General Manager will also be responsible for recruiting, hiring and retaining talent that provides superior customer service and adequate succession planning.  ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.  The General Manager leads a team of assistant managers and associates who are responsible for all aspects of a store’s retail sales, service sales, productivity, profitability, work environment, commercial business, visual presentation standards and operational compliance. These essential duties are measured through various reporting tools, periodic assessments and Area Director store visit feedback.  Ensures the execution of customer service standards and customer satisfaction programs, and ensures the equitable resolution of customer complaints. Provides procedural guidance and direction to ensure respective store comply with policies and procedures, loss prevention, safety, and environmental codes and ordinances. Ensures all associates comply with company policies and procedures as outlined in the Associate Employment Guide and Pep Boys’ Standard Operating Procedures. Will ensure training completions are maintained at 100%; including completion of Pep Boys' PRO certifications and ASE certifications within two years of employment. Pep Boys promotes a safe and skillful service operation. Therefore, Pep Boys pre-pays ASE registration and testing fees for applicable associates who attempt to achieve their required ASE certifications. Will provide effective communication to all associates across all lines of business pertaining to initiatives, activities, tasks and news generated by the Store Support Center and other avenues of communication. Will passionately focus on customer needs, and drive the store’s performance with the highest degree of integrity and trust. Must be approachable by both customers and associates.

Operations Expert

Details: FRED’S Stores, America’s favorite hometown store, is seeking to fill the positions of Operations Expert as a result of recent growth. Since the first Fred’s store opened in 1947, we have continuously given our customers the best values on everyday essentials. By meeting our customer expectations, Fred’s has grown to over 650 stores and over 250 pharmacies. The Operations Expert is a full-time hourly supervisory position, with the primary responsibility of assisting the Store Manager with operational and customer service imperatives. Duties for the Operations Expert include merchandising, processing freight, maintaining store conditions, providing excellent customer service and other duties as assigned. The successful candidate will have at least 2 years of retail experience and be available for various shifts, including nights, weekends and some holidays. Some computer skills will be necessary to be successful in the position. The compensation for a Operations Expert is $8.50 to $10.00 per hour based on several factors, including, without limitation, relevant work experience and store volume. The Operation Expert is paid for all hours worked. Fred’s offers a competitive compensation and benefits package. Fred’s is an Equal Opportunity Employer. Please respond directly as follows if you are interested:

Assistant Manager

Details: FRED’S Stores, America’s favorite hometown store, is seeking to fill the positions of Operations Expert as a result of recent growth. Since the first Fred’s store opened in 1947, we have continuously given our customers the best values on everyday essentials. By meeting our customer expectations, Fred’s has grown to over 650 stores and over 250 pharmacies. The Operations Expert is a full-time hourly supervisory position, with the primary responsibility of assisting the Store Manager with operational and customer service imperatives. Duties for the Operations Expert include merchandising, processing freight, maintaining store conditions, providing excellent customer service and other duties as assigned. The successful candidate will have at least 2 years of retail experience and be available for various shifts, including nights, weekends and some holidays. Some computer skills will be necessary to be successful in the position. The compensation for a Operations Expert is $8.50 to $10.00 per hour based on several factors, including, without limitation, relevant work experience and store volume. The Operation Expert is paid for all hours worked. Fred’s offers a competitive compensation and benefits package. Fred’s is an Equal Opportunity Employer. Please respond directly as follows if you are interested:

Loan Servicing Reporting Analyst

Details: Job Classification: Direct Hire Our client, a leading mortgage servicer, is seeking a Reporting Analyst for their Coral Gables location. On a day to day basis, qualified candidates will be responsible for the following tasks.- Assist with report creation, management, analysis and delivery. - Prepare daily, weekly, monthly, quarterly, semi-annual, annual and ad-hoc reports required by both internal and external stakeholders.- Daily reports include mortgage originations pipeline, secondary marketing pipeline, pricing rate sheet, funding projections, and warehouse facility reconciliation.- Weekly reports include presentable summary reports, charts and graphs for management or senior management.- Monthly reports include key performance indicators (KPI), mortgage production, budget vs. actual performance, advertising campaigns results, secondary market deliveries, quality control findings, repurchase requests, Freddie Mac’s exclusionary list update, compensatory fees analysis, holdback reconciliation, pool buy-outs, and investor scorecards.To be qualified for this position, candidates must have the following education/experience and skills.- Strong analytical and problem-solving skills, not just a data gatherer.- Attention to details is critical.- Advanced proficiency in MS Excel and working knowledge of MS Access, PowerPoint, Visio and Outlook. - Working knowledge of Business Objects a plus.- Ability to work under pressure, meets deadlines, and maintains focus. - Bachelor’s degree or MBA- Mortgage industry or real estate knowledge a plus, as is previous experience in an analytical or reporting environment. Join Aerotek Professional Services&#174. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

Store Manager

Details: Fred’s, America’s favorite hometown store, is seeking to fill the position of STORE MANAGER as a result of recent growth. Since the first Fred’s store opened in 1947, we have continuously given our guests the best values on everyday essentials. By meeting our customer expectations, Fred’s has grown to over 650 stores and over 200 pharmacies. It is a very exciting time, as we are growing at a rate unlike anytime in the history of the Company. With this growth comes Excellent Career Opportunities. The Store Manager is the key salaried member of the store management team. He or she provides training and direction to employees to support the day-to-day operations of the store, including Customer Care, People Development, Sales Building and Asset Protection. The salary range for Store Manager is $35,000 - $43,000 plus bonus potential, based on experience and store volume. The ideal candidate will have 5+ years of retail experience. He or she must have experience in supervision of employees. Some computer skills will be necessary to be successful in the position. Fred’s offers a competitive compensation and benefits package.

Payroll Administrator - Commercial Roofing

Details: Job Description – Commercial Roofing Payroll Administrator   A new era in roofing.From our beginning in 2000, Tecta America embraced a new vision for the commercial roofing industry. An industry where roof problems are viewed as business problems that needs to be solved–quickly and effectively.   Where horticulturists work side-by-side with solar finance experts. Where customers reduce long-term costs through lifecycle roof management. Where strong manufacturer relationships lead to more options and the best solutions. Where talented personnel around the country can be called upon for any emergency, anywhere. Where clients receive higher levels of quality, professionalism, safety, value and overall satisfaction.  And from this foundation would emerge a new, better kind of roofing company, fully equipped to meet the demands of today’s businesses. A roofing company that would establish a new blueprint for success and lead the industry in the new millennium. At Tecta America, we are Roofing Redefined.  Position Description  The basic function of the Payroll Administrator is to perform payroll functions weekly and to assist in a variety of basic Accounting Functions.   Primary responsibilities include but are not limited to the following: Enter employee payroll time into Navision Ensure all new hires fill out proper paperwork and complete onboarding process as required Upload applicants, payroll changes, benefit info, etc into Docuware for approval and processing Will be appointed as EEO officer and be responsible for implementing Affirmative Action compliance  Tasks Enter employee information in Navision Enter certified payroll information Calculate child support and garnishments Review and correct information before printing checks Print checks and run Payroll reports Transmit Direct Deposit Calculate amount to be deposited in bank for payroll and taxes Submit payments for Child Support and Garnishments Submit Certified Payrolls to Contractors Calculate and Submit Taxes weekly and Quarterly Enter and track vacation requests Provide managers with performance evaluation schedule for their employees Host open enrollment and provide information to all employees with benefits offered Work directly with Regional HR person on training and compliance of all HR functions Complete any other tasks/duties as may be assigned by Manager

COMMERCIAL SALES MANAGER - San Leandro

Details: Associates at  Pep Boys are passionate, approachable, trusted, credible and helpful. Our job is to help people get the most out of their cars. And we do that every day with passion in our stores, service bays, distribution centers and Store Support Center. Pep Boys is seeking a Commercial Sales Manager to join our team!  This professional is responsible for developing and cultivating existing and potential commercial customers for a specified group of retail store locations. We are seeking candidates who will exceed the customer’s expectation, realizing the value of every customer.  Our Commercial Sales professionals  work passionately towards evaluating each customers' need and providing the required solution by adhering to Retail Selling Excellence, Service Selling Excellence and Do It Right Repair processes.    As Leaders, all Customer Service Advisors are Expected to Drive These Five Priorities- Associates- will have a contagious positive attitude to inspire other associates to care passionately for our customer’s vehicles and recognize the value of “time" and “express" services offered to our customers. Customers- ensure all customer needs are met with a mindset of fast expert service. This includes fully understanding the customer’s needs, explaining the service to be performed or retail products, discussing the results with the customer and offering follow-up appointments. Sales- will be the first point of contact for a customer and will be responsible for engaging the customer, gaining their trust, understanding their needs and selling parts and service that make the customer’s car run at peak efficiency.  A strong value must be placed on understanding the customer’s expectations and properly communicating the time requirements for each service that is recommended.   Adhering to our Do It Right Repair and Selling Excellence standards will ensure that we meet all of our customer’s expectations. Profits- will be expected to contribute to the profitability of Pep Boys by providing superior service, selling service and product professionally and acting in a safe and courteous manner. Growth- A Customer Service Advisor contributes to the growth of the organization by offering superior service and ensuring a pleasant shopping and service experience for all customers across all lines of business. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Is responsible for the organization and productivity of the Commercial business.  This includes writing work orders, understanding customer’s needs in order to provide correct parts, products and equipment, coupled with supporting product and ringing sales and service transactions at times. Follows all policies and procedures related to cash, credit, check, refund and return policies.  Communicates freely with management to react to express service issues, merchandising presentation issues, customer complaints or business opportunities. Will be expected to assist as needed in various facility maintenance issues. Works with the management team to produce a safe and healthy work environment that complies with all state, local and federal laws, as well as, Pep Boys policies and procedures. Focuses passionately on customer needs, and drive the store’s performance with the highest degree of integrity and trust. Must be approachable by customers and fellow associates. EDUCATION and/or EXPERIENCEA high school diploma or equivalent is preferred.  Related experience in the automotive parts and/or commercial environment.. LANGUAGE SKILLSAbility to read, analyze, and interpret vehicle parts and repair manuals and computer systems, Ability to effectively present information to their customers and to the store management team. MATHEMATICAL SKILLSAbility to apply basic mathematical concepts such as addition, subtraction, multiplication, division, percentages and fractions. Must be able to apply mathematical formulas to assembly instructions and store maps. REASONING ABILITYAbility to define problems, collect data, establish facts, and draw valid conclusions.

Retail & Service Manager San Jose

Details: _______________________________________________________________________________Retail and Service Managers_______________________________________________________________________________Pep Boys Automotive is seeking highly qualified applicants to fill Retail and Service Manager positions in the Bay Area markets.  Successful applicants will have the skills and abilities to undergo an extensive, thorough, and exceptional training program for several months, after which, they will qualify for Manager positions.  ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.The Manager-In-Training program will prepare future Managers for all aspects of a store’s retail sales, service sales, productivity, profitability, work environment, commercial business, visual presentation standards and operational compliance. These essential duties are measured through various reporting tools, periodic assessments and Area Director store visit feedback. Managers-In-Training must have proven abilities in the execution of customer service standards and customer satisfaction programs, and ensuring the equitable resolution of customer complaints; providing procedural guidance and direction to ensure that the store complies with policies and procedures, loss prevention, safety, and environmental codes and ordinances.  Managers-In-Training must demonstrate leadership ability to balance administrative duties while improving the performance of under-performing categories, ensuring teamwork exists through the retail, service and commercial lines of business and actively participating in the delivery of superior customer service.