Showing posts with label courier/clerk. Show all posts
Showing posts with label courier/clerk. Show all posts

Tuesday, May 14, 2013

( ACCOUNTING CLERK ) ( Customer Service Representative - Truck ) ( Collector II ) ( Call Center Representative ) ( Accounting Clerk ) ( New store set-up / Part-Time Salesperson and Cashier ) ( Macy's Downtown Brooklyn, Brooklyn, NY: Assistant Store Manager ) ( Non-Profit Telemarketing Call Center ) ( Macy's Kings Plaza, Brooklyn, NY: Assistant Store Manager ) ( FIELD SERVICE ENGINEER ) ( Customer Service Experience WANTED! ) ( Mail Services Courier/Clerk ) ( Office Administrator ) ( Retail Store Manager ) ( Customer Service Representative (Chinese Speaking) ) ( EDI Order Coordinator ) ( Desktop Support Level 3 Analyst ) ( Ops Coordinator VRS )


ACCOUNTING CLERK

Details: Accounting ClerkRESPONSIBILITIES OF THE ACCOUNTING CLERK  The Accounting Clerk will compile and sort documents, such as invoices and checks, substantiating business transactions. Verify and post details of business transactions, such as funds received and disbursed, and totals accounts. Prepare vouchers, invoices, checks, account statements, reports, and other records. Reconciles bank statements.

Customer Service Representative - Truck

Details: Avis Budget Car Rental, LLC, is searching for a Customer Service Representative to join our Customer Service Department based in Virginia Beach. This job contributes to the success of Avis Budget Group by responding to telephone and written inquiries which necessitates very strong voice communication skills and exceptional writing ability.  Essential Duties and Responsibilities - See disclaimer below for further information. The essential duties and responsibilities as well as knowledge, skills and abilities include but are not limited to the following:  Responds to inquiries received from major corporations, tour operators, travel agencies, airlines and our international affiliates, which could adversely affect the company worldwide. Reports problem areas, identifies root cause, and recommends corrective action.  Exhibits a global understanding of the company and its various divisions. Responds to account inquires efficiently while maintaining fiscal responsibility and enhancing collection effort.  Act as a liaison between field operations, sales, collections, WRC, and Corporate account holders.

Collector II

Details: Collector IIAbout UsPawtucket Credit Union  is a  dynamic, community based Credit Union with over 1 billion dollars in assets and over 65,000 members. Responsibilities : Pawtucket Credit Union has an exciting opportunity for an experienced Collector  The ideal candidate will have at least two years of successful credit and collection experience.  Knowledge of the lending function helpful.  You will administer the collection process, minimize Credit Union loan losses and be an active participant in the recovery process.    You will maintain contact with members who are in the collection process. Duties will include maintaining accurate reords, communicating with credit bureaus, resolving consumer credit disputes, and preparing reports.

Call Center Representative

Details: Bryant Staffing’s client, a well-established New Jersey based business process outsourcing company,  is expanding its workforce as a result of a new government grant program.  We are looking for highly qualified Customer Service Representatives to support this initiative by providing excellent customer service.This is an indefinite  temporary position located in Trenton, New Jersey Duties Receive and answer calls regarding the grant program.  Identify the nature of the call. And provide caller with basic program and eligibility information.  Schedule meetings, and refer caller to the appropriate business advisor or closing and disbursement representative, if applicable. Document and record all conversations Intake and review all applicant information and documents.  Maintain applicant information which may include opening the mail, s canning and indexing documents and performing data entry of applicant information. Support Business Advisors in performing other duties as assigned.  For example  this position will support verification of applicant eligibility by checking government website, saving a screen shot and uploading into system. Maintain current knowledge of grant process and stay abreast of policy changes and modifications

Accounting Clerk

Details: Accounting ClerkColumbus company looking for an experienced Accounting Clerk with at least 1 year’s experience.  Successful candidate will have hands on experience in A/P, A/R, cash receipts and have a good understanding of accounting knowledge. Must have excellent communication and computer skills, including Excel and Word.

New store set-up / Part-Time Salesperson and Cashier

Details: Big 5 Sporting Goods is Now Accepting Applications for our new store in Puyallup, WA. Hiring managers will be accepting applications and conducting interviews on Wednesday, May 29th from 10 a.m. to 1 p.m. and 2 p.m. to 5 p.m. at the Puyallup Big 5 Store, 3500 S. Meridian, 253-848-9898. Appointments are not necessary.During set-up, employees will be scheduled Monday to Friday from approx 7:30 am to 4:30 pm, although schedules may vary.  Work will involve unloading trucks, lifting heavy boxes, building racks and shelving, pricing merchandise, setting up departments per dept. plans, organizing merchandise and clothing racks. Once the store opens for business work will involve customer service, sales, cashiering, maintaining the appearance of the store. After the store set-up, positions will become part-time and hours scheduled may vary between 10-25 hours per week. Retail hours involve mornings, afternoons, nights, weekends, and holidays. Not all employees hired will be kept as team members once the store opens for business. Applicants must be 18 or older and be able to pass a background check.Big 5 Sporting Goods is one of America's top retailers of name brand sporting goods and accessories. With over 400 locations spread throughout 12 western states you can find a convenient location near you. We provide a full-line product offering in a traditional sporting goods store format that averages approximately 11,000 square feet. Our product mix includes athletic shoes, apparel and accessories, as well as a broad selection of outdoor and athletic equipment for team sports, fitness, camping, hunting, fishing, tennis, golf, snowboarding and in-line skating. Part time retail positions offer flexible scheduling, product discounts, discounts at major ski areas and a terrific work environment. Available openings are generally filled by enthusiastic, energetic, sports-minded people. Customer service experience is a definite plus. Earnings are determined on prior experience and current sporting goods knowledge and/or skills base. Training is available.

Macy's Downtown Brooklyn, Brooklyn, NY: Assistant Store Manager

Details: Overview:As an Assistant Store Manager, you will drive sales and selling with a focus on My Macy's. You will direct all activities related to selling & service, merchandising, sales promotion, store maintenance, expense management, shortage prevention and sales support functions for a multi-million dollar portion of the store, as well as assisting the Store Manager in the store-wide execution of these activities. You will be responsible for the training, coaching and the development of a team of Executives. This position leads to a Store Manager or District Merchant position.Key Accountabilities:Sales- Drive and exceed sales goals by developing & executing strategies; determine business-driving opportunities- Lead the push toward selling through coaching, follow-up and recognition- Ensure Executive team adheres to report processes; support action plans focusing on deficient areas- Support the My Macy's process by communicating merchandise needs to District Merchant and Planning team- Ensure merchandise presentation, sales and event set-up, sizing, pricing and signing standards through direction of Executive team- Ensure consistent attendance among staff and compliance during weekend hours- Coach Executive team to motivate Associates to solicit our Star Rewards Program by reinforcing the benefits of new accounts- Take a leadership role in delivery of all Company initiatives; clearly communicate objectives and priorities to team- Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented- Assume total store leadership in absence of Store Manager and partner in the strategic planning of short and long term goalsCustomer- Coach Associates and Executives to consistently deliver selling behaviors resulting in high customer engagement- Coach Sales Managers to actively coach their Associates utilizing the weekly Associate Scorecard metrics and engaging with Associates through formal & informal observations by focusing on selling behaviors- Review and utilize all scorecards, including Selling Area Scorecard, and Associate observations; provide feedback to Sales Managers and identify areas of opportunity- Celebrate and recognize selling successes and coach Associates and Executives to improve selling performance- Ensure executive presence and appropriate coverage throughout the store- Maintain high customer readiness standards; deliver a clean, neat and easy to shop store environmentPeople- Recruit and select a team of qualified selling focused Executives; build a bench for future advancements & promotions- Ensure all required Associate & Executive training is conducted on a timely basis; ensure assigned mentors engage with new hires- Build a recognition culture by executing the Macy's recognition program through energizing, engaging storewide rallies- Actively fill open positions prioritizing internal Associates in Commission, Specialist and High Level selling areas- Ensure Sales Managers are conducting weekly meetings with Sales Associates- Conduct ongoing Talent Analysis of Associates and Executives; establish career progression plans for key players and positions in order to match best talent resulting in retention of best people and turnover reduction- Utilize review process as a tool for Executive talent development, promotion and advancement- Monitor and address performance issues on a timely basis- Lead team to support giving back to the local community helping create stronger, healthier places to live and workSkills Summary:- A minimum of 5-7 years of retail management experience- Strong leadership profile and negotiation skills- Highly organized and able to adapt quickly to changing priorities- Ability to work well with all levels of management, build partnerships and direct teams- Ability to anticipate and solve problems, act decisively and persist in the face of obstacles- Demonstrated ability to empower and develop a team of ExecutivesMacy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Non-Profit Telemarketing Call Center

Details: Want to work, earn money, and do it all for a great cause?   We have several Non-Profit Call Center Positions in the Lake Mary area paying $10.00 per hour plus    incentives.Seeking highly motivated and ENERGETIC people to contact business owners and corporate executives and invite their participation in an event fund raiser to benefit one of the largest non-profits in the country.Requirements•         Great customer service•         Outgoing personality•         Outbound call center experience•         Must speak clearly•         Ability to handle rejection•         Meet daily quota expectations  This is an ongoing temporary position working approx. 25-30 hours per week, Monday through Friday.

Macy's Kings Plaza, Brooklyn, NY: Assistant Store Manager

Details: Overview:As an Assistant Store Manager, you will drive sales and selling with a focus on My Macy's. You will direct all activities related to selling & service, merchandising, sales promotion, store maintenance, expense management, shortage prevention and sales support functions for a multi-million dollar portion of the store, as well as assisting the Store Manager in the store-wide execution of these activities. You will be responsible for the training, coaching and the development of a team of Executives. This position leads to a Store Manager or District Merchant position.Key Accountabilities:Sales- Drive and exceed sales goals by developing & executing strategies; determine business-driving opportunities- Lead the push toward selling through coaching, follow-up and recognition- Ensure Executive team adheres to report processes; support action plans focusing on deficient areas- Support the My Macy's process by communicating merchandise needs to District Merchant and Planning team- Ensure merchandise presentation, sales and event set-up, sizing, pricing and signing standards through direction of Executive team- Ensure consistent attendance among staff and compliance during weekend hours- Coach Executive team to motivate Associates to solicit our Star Rewards Program by reinforcing the benefits of new accounts- Take a leadership role in delivery of all Company initiatives; clearly communicate objectives and priorities to team- Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented- Assume total store leadership in absence of Store Manager and partner in the strategic planning of short and long term goalsCustomer- Coach Associates and Executives to consistently deliver selling behaviors resulting in high customer engagement- Coach Sales Managers to actively coach their Associates utilizing the weekly Associate Scorecard metrics and engaging with Associates through formal & informal observations by focusing on selling behaviors- Review and utilize all scorecards, including Selling Area Scorecard, and Associate observations; provide feedback to Sales Managers and identify areas of opportunity- Celebrate and recognize selling successes and coach Associates and Executives to improve selling performance- Ensure executive presence and appropriate coverage throughout the store- Maintain high customer readiness standards; deliver a clean, neat and easy to shop store environmentPeople- Recruit and select a team of qualified selling focused Executives; build a bench for future advancements & promotions- Ensure all required Associate & Executive training is conducted on a timely basis; ensure assigned mentors engage with new hires- Build a recognition culture by executing the Macy's recognition program through energizing, engaging storewide rallies- Actively fill open positions prioritizing internal Associates in Commission, Specialist and High Level selling areas- Ensure Sales Managers are conducting weekly meetings with Sales Associates- Conduct ongoing Talent Analysis of Associates and Executives; establish career progression plans for key players and positions in order to match best talent resulting in retention of best people and turnover reduction- Utilize review process as a tool for Executive talent development, promotion and advancement- Monitor and address performance issues on a timely basis- Lead team to support giving back to the local community helping create stronger, healthier places to live and workSkills Summary:- A minimum of 5-7 years of retail management experience- Strong leadership profile and negotiation skills- Highly organized and able to adapt quickly to changing priorities- Ability to work well with all levels of management, build partnerships and direct teams- Ability to anticipate and solve problems, act decisively and persist in the face of obstacles- Demonstrated ability to empower and develop a team of ExecutivesMacy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

FIELD SERVICE ENGINEER

Details: FIELD SERVICE ENGINEER Advanced Vision Technology, Ltd (AVT) is the world leader in print process control, quality assurance and press control for the packaging, labels, folding cartons and commercial print markets. More than 3000 AVT PrintVision systems are currently installed worldwide.AVT also owns Graphic Microsystems, Inc. (GMI), the world’s premier supplier of closed loop color control systems, color management and reporting software, and remote digital ink fountain control solutions. GMI products are sold to leading commercial, semi-commercial, newspaper and specialty printers in the heatset and coldset web printing markets, as well as to printing press OEMs worldwide, with a total of almost 4000 installations.Advanced Vision Technology’s worldwide headquarters are located in Hod-Hasharon, Israel with its US headquarters in Atlanta, Georgia. The Field Service Engineer works out of their home office.POSITION SUMMARY:Performs consultation with customers and manages installation projects involving customer service, training, the installation, modification and repair of complex equipment and computerized systems with a broad scope of responsibility. Assigned projects are diverse in problem solving, requiring judgment in selecting best correctional method.ESSENTIAL DUTIES & RESPONSIBILITIES:•          Consults with customers on equipment, may conducts site surveys, complete drawing and measurements to release a design with regards to equipment needs and location of equipment. Must use independent judgment. •          Conducts on-site installation of equipment and follows established testing procedures to ensure proper working order.•          Analyzes and isolates equipment start-up malfunctions and takes corrective action.•          May initiate interim repairs until parts / equipment arrive on site.•          Trains customer personnel on equipment operation and maintenance responsibilities.•          Represents company in dealing with customer and is responsible for customer’s satisfaction with equipment.•          Makes technical presentations and has a strong knowledge of company products.•          May provide work leadership and train other employees.•          Uses professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways.•          Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. •          Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. •          Normally receives no instruction on routine work and general instruction on new assignments. •          Provides crisp and timely written communication in conjunction with the full execution of all required written reports •          Regular and punctual attendance.•          Requires extensive domestic travel and occasional international travel.•          Will drive vehicle as little as 40% of the time as well as travel via commercial airline, dependent upon the home base location of the Engineer and the customer location.•          Prepares daily logs and reports of work performed.•          Performs other work-related duties as assigned.

Customer Service Experience WANTED!

Details: Customer Service and Sales Acquisition are crucial roles in any business...especially ours. Horizon Innovations, Inc is focused on client / customer satisfaction, customer service, and customer acquisition.  Due to our explosive growth, we are aggressively hiring and training individuals with customer service, business development, sales and marketing, and/or customer interaction experience. We specialize in professional in-person customer service, customer retention, sales and marketing with several opportunities for unlimited growth! We are looking to promote 3-4 managers within the next year!We are currently interviewing for an Entry Level Account Manager. This is not a call center position. This job involves in person sales to consumers. All of our Entry Level employees are trained in the areas of customer interaction, sales & marketing, client communications, business development, and customer retention. Our training methods are proven to shape our employees into top professionals.Ideal candidates have a background in customer service, speech, communications, sales, business development, and management of telemarketing teams. WEBSITE          FACEBOOK          BLOGNO GLASS CEILINGSHorizon Innovations, Inc Offers: Customer Interaction FULL TRAINING Travel Opportunities Bonuses Fun Atmosphere Team Environment ADVANCEMENTWe are filling positions IMMEDIATELY!! APPLY HERE

Mail Services Courier/Clerk

Details: Reports to:      Warch Campus Center DirectorLocation:         Warch Campus Center Mailroom ESSENTIAL JOB RESPONSIBILITES: Daily campus mail pick-up and delivery to faculty and staff offices. Make Post Office pick-ups and deliveries as needed. Couriers bank deposits and money pick-ups for University offices. Assist with mail, package sorting and bulk mailings in the Campus Center mailroom during peak periods. Assumes oversight of the mailroom services operation in the absence of the Campus Center Mail Services Coordinator. Performs other duties and projects as assigned.KNOWLEDGE, SKILLS AND ABILITIES:   Ability to work independently and effectively with others. Ability to maintain confidentiality of all aspects of job responsibilities. Maintain a strong customer services approach to the position. Ability to supervise student employees. Good organizational, prioritization and follow-up skills. Detail-oriented with strong organizational and time management skills. Ability to operate postal equipment including postage meters, scales and any postal software. Must be able to bend, stoop, push, pull, kneel, squat, lift up to 80 pounds and stand for long periods of time. Proficient with PC and Microsoft Office. Ability to multi-task and adapt to changing priorities.

Office Administrator

Details: Job Classification: Contract Office Administrator- Fairfax, VASeeking for this individual to start immediately.Essential Functions:Responsible for the administration of the Corporate reception function, including physical presence for answering questions and directing telephone calls and visitors from 8:30 a.m. to 5:30 p.m. daily. Additionally, the position supports the coordination of all office functions and ensures that paperwork is completed timely and accurately.Assists in the scheduling and processing of photocopy projects, mailings, and miscellaneous support functions. Types and assembles letters, memos, and reports. Prepares documents and assembles and maintains statistical or comparative data. Performs specific projects and programs as assigned. Facilitates incoming and outgoing mailings as well as shipments.- Responsible for the full Administrative Reception/Front Desk - Phone Coverage - Greet Visitors- Sort and Distribute Mail- Type and edit correspondence for staff- Receive and Distribute Packages- Assist with Property Labeling- Copying, scanning, mailing, faxing and filing for staff- Coordinate lunches when needed- Serve as primary point of contact for Offsite and Headquarter office needs - Travel Arrangements – all locations - Office Supply orders ¿ Maintenance of relationships and schedules with Office Administration vendors (shredding, office supplies, flower deliveries, etc.)- Coordination of flower or donations for specified employee encounters, including preparation of necessary check requests and obtaining approvals- Oversight of off-site storage, including coordination with Asset Administrator for property control- Support Human Resources directives- New Hire Preparation¿ Compilation of orientation package¿ Acquisition of desk space and assurance of cleanliness (HQ)¿ Activation & Distribution of Building Key (HQ)¿ Order name plate & business cards¿ Compilation of welcome materials¿ Provide introduction to supply room (HQ)¿ Update and distribute seating plan and phone list- Office Relocations¿ Assist with relocation of materials¿ Assurance that vacated space is clean¿ Update and distribute seating plan and phone list- Separating Employees¿ Cancellation of building key¿ Assurance of clean vacated work space¿ Review of abandoned materials with DD; Shred as appropriate¿ Update and distribute seating plan and phone list- Support all Trident departments in the coordination, planning and execution of all company onsite and offsite events including meetings and parties. Minimum Experience: • Bachelor's Degree- At least two years administrative experience in an Administrative capacity- Working knowledge of Microsoft Office ApplicationsKnowledge, Skills, & Abilities:- Strong presentation skills, attention to detail and follow-through skills.- Administrative skills including copying, e-mailing, and document assembly.- Excellent verbal and written communications skills- Fast, accurate typing (80+ wpm) including experience drafting correspondence and writing business letters.- Excellent organizational and multi-tasking skills.- Proven track record of handling confidential information with discretion.- Excellent supervisory skills.- Proven record of working well in a team environment- Skilled with Microsoft Office Suite applications. Join Aerotek Professional Services&#174. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

Retail Store Manager

Details: Are you a natural leader who motivates others by the example you set? Do you have a keen attention to detail, and the ability to multiply opportunities and increase sales due to exceptional interpersonal and communication skills? Do you thrive in a competitive team environment, where your high energy raises the bar for those around you? Moorehead Communications, Inc. DBA The Cellular Connection is one of the largest VERIZON WIRELESS and DISH NETWORK retailers. Based out of Indiana, we currently oversee 420+ retail locations across 20+ states, covering the Greater Midwest, New England, and the Coastal Southeast. Our reputation over the past twenty years has been built around exceptional service to our customers.  A Store Manager is expected to meet or exceed sales and service targets by providing world-class customer service to every customer in our retail stores, including consultation and guidance in meeting each customer’s specific wireless needs. The Store Manager is an expert on all products and services offered and will sell products and services through inside sales, referrals, follow-up calls, and marketing events; training and motivating a team to meet sales goals and personal goals; the ability to oversee all operational processes of the everyday business; and be self-motivated by growth and uncapped earnings potential.   Job Responsibilities Responsible for managing all aspects of the store on a day-to-day basis; including supervising store opening and closing, sales, operations, inventory, and loss prevention Identify the wireless needs of various types of consumers; successfully close sales of wireless products, services, and accessories; maximize transactions by selling products and services to new and existing customers, maintaining high standards of customer service Arrange and display store merchandising; Maintain expert knowledge of all Company products, accessories, pricing plans, promotions, and service features Maintain knowledge of competitive offers and drive team to succeed at inside sales, outside events, and outbound marketing Conduct hiring, coaching, training, scheduling, setting team goals, and handle customer service escalations by providing efficient, courteous customer assistance

Customer Service Representative (Chinese Speaking)

Details: This is a temp assignment for 3-6 months. Please see the duties skills and requirements for the position. If you have these skills please reply with your resume in a word document. Daily Workload DutiesHomeFirst Customer Service (Member Calls - Inbound & Outbound)HomeFirst Eligibility & Claims Calls Beeper Logs (After Hour Messages)Member Replacement ID CardsOther Assigned Duties...Preferred SkillsOffice Experience (Preferred)Experience with MS Word, MS Excel and MS Access Good written and verbal communication skills / Detail oriented Days & Hours of OperationMonday - Friday 9:00am - 5:00pm

EDI Order Coordinator

Details: Distributor seeking an EDI Order Coordinator to be responsible for entering sales orders for multiple companies, verify stock, special order requests, sample orders and verify pricing for mid tier and mass market vendors via EDI/Retail Link.Heavy contact with sales department, must update sales team with any order discrepancies, back orders, etc.

Desktop Support Level 3 Analyst

Details: Our client, a global law firm, seeks a Desktop Support Level 3 Analyst for their downtown Chicago location. This is a full time, permanent opportunity with salary and benefits. Please send resumes to Josh at . Also, I do offer a $500 referral bonus for successful referrals. Thank you!  Qualifications: Can support over 100 apps that they have in the department Has skills such as configuration/testing/upgrades/design Has skills to be a PM, manage through all the items that are getting escalated Is willing to work 1st shift, but carry a pager for 2 weeks during the 6 week rotation 4 - 7 years of experience with Microsoft applications and a Document Management System with a preference towards iManage. Experience with MS Project or similar Project Management tool highly preferred. Experience with Workshare Products (DeltaView and/or Workshare), Legal MacPac applications and working with Adobe Acrobat also preferred. Competent to work at the highest technical level of all phases of applications systems analysis activities. Ability to conduct and direct research into IT issues and products as required Competency in software development life cycle, methods, tools and practices

Ops Coordinator VRS

Details: Company OverviewSorenson Communications is expanding our Video Relay Services to the deaf community (http://www.sorensonvrs.com/).  As a result, we are seeking Operations Coordinators to work in our Video Relay centers across the country. Successful employees will enjoy a professional work environment where they will assist in the management and operations of a sign language interpreting call center. SummarySorenson Communications is a leader in the provision of video relay services. An important position in the management of each VRS center is the Operations Coordinator (Ops Coordinator).  It is anticipated that individuals filling this position will be experienced and highly motivated. This position is responsible for managing the regular work schedule and training schedule of Video Interpreters.  This individual will manage call center staffing needs, handle requests for shifts and assign shifts to employees in order to meet national service level requirements. Responsibilities will also include tracking requests for time off, shift changes and forecasting both short and long term staffing needs against call volumes.  The Operations Coordinator will provide feedback, suggestions, and staffing analysis to VRS Regional Operations Manager and Center Director/Manager for recruiting and hiring practices, and day-to-day employee management.    This employee will also be responsible for analyzing center operational stats and identifying and presenting patterns and trends to Center Manager and management teams.  Additional responsibilities will include completing all new hire paperwork and being the liaison between center employees and the Human Resources department.  The Operations Coordinator will process payroll, maintain accurate records and complete daily center administrative tasks.  Essential Duties and Responsibilities:•        Responsible for managing Video Interpreter schedules.Evaluate schedule and workflow to identify opportunities for improvement and communicate this to the VRS Regional Operations Manager and VRS Center Director/Manager.Provide feedback, analysis, and suggestions for call-center personnel decisions.  Maintain accurate interpreter availability lists.Track requests for time off including vacation and personal leave request to ensure coverage.Assist in scheduling new hires for training with the VRS Center Manager/Trainer.Monitor schedule changes and new trainee schedules, and brief and provide documentation to VRS Center Director and Manager/Trainer regarding same..Complete all HR administrative tasks including employee relations, new hire orientation paperwork and special projects.Analyze center operational stats track and accurately measure individual interpreter and center productivity, and prepare presentations and present to management teams regarding same.Verify payroll and correct discrepanciesCommunicate schedule changes with the VRS Center Director and Manager; resolving scheduling & payroll issues•        Communicate with the VRS Regional Operations Manager and Center Director/Manager regarding call-center employee issues, efficiencies, and other ideas and recommendations. •       Arrange working VRS Interpreter and Trainee accommodations and transportation.•        Other duties as assigned by the VRS Regional Operations Manager. Qualifications, Education, and/or ExperienceAA or BA preferred.Field experience of at least 1-2 years working as a work force scheduler, or an equivalent combination of education and experience.HR experience a plus.  Communications/Language Skills:Must have strong verbal, problem solving and follow-up skills and ability to coordinate and perform several tasks simultaneously.Excellent interpersonal and communication skills.Highly organized and detail oriented.Ability to prepare accurate reports.Excellent computer skills, proficient in MS Word, Excel and PowerPoint and ability to learn other applications as needed.Must be a team player work well with others.Must be a problem solver and able to provide solutions to a variety of day to day scheduling problems.Physical Demands (if applicable): Basic office environment. Working Conditions:Employees enjoy working indoors in an environmentally controlled setting.  Employees spend the majority of their time sitting at a desk in a quiet, confidential environment.  This position is full time.  Electronic Mail Employees have access to email as a mode of communication and training. Sorenson Communications promotes a fast paced and rewarding work environment. Attendance and PunctualityThis job requires consistent attendance and punctuality.  The qualified applicant should demonstrate a history of strong attendance.  Equal Employment OpportunitySorenson Communications is an Equal Opportunity Employer