Procurement Manager – Office Services
Details: Position works directly with key US Willis stakeholders to drive adoption of Willis Procurement Policy. Solicit and evaluate competitive bids for products and services according to Willis guidelines. Responsible for managing activities of the Procurement Coordinator (NY) and supporting internal stakeholders throughout all phases of the procurement process and supplier implementation(s). Position reports directly to the Procurement Manager, Willis North America.
Store Manager - Westminster, CO (9638)
Details: For 35 years, mid-sized and large firms have trusted MarketSource’s sales and marketing outsourced services to accelerate their revenue growth and control costs. MarketSource designs and deploys field sales and marketing teams in just weeks while simultaneously generating sales.Store Manager MarketSource, Inc. is a premier provider of integrated sales & marketing solutions to Fortune 500 companies. We offer a dynamic entrepreneurial environment that fosters creativity and provides unlimited opportunities for personal and professional growth. MarketSource is currently searching for a Store Manager to work within our partner a National Retailer. This is a full-time position designed to increase sales and revenue of wireless products and services through direct selling within our partners National Retail locations. The Sales Manager will directly manage 1-4 sales reps. This could include both full and part time associates.Responsibilities:Sales: Driving sales productivity and customer satisfaction within Client’s retail locations on various Wireless products, accessories and services to customers Engaging in side-by-side selling with retail associates Growing the retailer’s wireless division sales performance and other key metrics through sales, training and marketing promotions Developing and managing in-store promotions, and coordinating with appropriate personnel Implementing and managing wireless sales events in retail locations Positioning Client’s value, including but not limited to: Creating product and brand awareness for various wireless products Communicating competitive knowledge and advantages of various wireless carriers products and services Communicating Retailers benefits compared to competition Effectively communicating various wireless carriers plans, features, products and services to customers Creating first-rate customer experiences Supporting select retail outlets in assigned geographical territory Training and Coaching: Providing Client product and service, including but not limited to Providing customer service consultation within retail locations Ensuring that retailers associates are trusted wireless experts of all wireless carriers products and services Coaching for content and skill improvement to the retail store management and sales associates Providing positive reinforcement and adult learning techniques to promote learning and skill improvement Providing general coaching to sales associates to sell/demonstrate wireless products and services to potential customers Maintaining sound knowledge of multiple carriers wireless products and services Attending requested training sessions and conference calls Reviewing new product and service offerings from Client Relationship Development: Establishing and managing critical relationships within retail stores Developing and managing positive business relationships with retail store management and employees Consulting with store managers in their development of detailed monthly business plans for each assigned location, seeking consensus on monthly Client goals, including but not limited to: Managing and tracking progress against plan Communicating progress and opportunities with store managers and Client leadership Meeting regularly with store management including site visits Serving as a point-of-contact for business consultation Serving as a point of escalation for questions or issues including individual customer issues Merchandising: Partnering with store managers, ensuring correct product mix and quantities, including but not limited to: Ensuring proper merchandising at locations, including product placement, maintenance, and brand compliance Increasing visibility of wireless carriers products and services Restocking merchandise as needed and allowed Working with in-store personnel. Management: Participating in retail partner’s weekly sales meeting, including but not limited to: Providing regular reports to sales leadership Participating in and completing required sales training Directly manage 1-4 retail sales reps General: Representing Client and MarketSource in a professional manner at all times
Customer Specialist
Details: CT Corporation is committed to providing the highest quality of service and corporate business compliance tools to corporate legal departments, small and mid-size businesses, and law firms. CT Corporation has more than a century of experience providing solutions that make a real difference for our customers, helping them manage corporate and secured transactions, entities, service of process, and statutory representation.CT Corporation has extensive knowledge of state and local government requirements, our customers' work processes, and the most efficient way to get compliance work done. We continue to build on this expertise by leveraging close relationships between customers and government. CT Corporation's solutions equip businesses with the speed, reliability, quality, and expertise they need to increase their productivity and effectiveness.CT's parent company, Wolters Kluwer, is a global information services and publishing company based in Amsterdam with operations in over 35 countries across Europe, North America, Asia Pacific, and Latin America. CT is part of Wolters Kluwer Corporate Legal Services.We are currently looking for a Customer Specialist in our Madison, WI location. The CT Madison Customer Specialist for Wolters Kluwer CT Corporation has the primary responsibility for facilitating relationships with current customers to protect a major portion of the annual Representation Services business. The majority of work time will be spent handling inbound and outbound customer communication via telephone and email. Customer Specialist activities include learning the complex and comprehensive CT suite product line; providing expert knowledge when answering customer inquiries; reaching out to current customers; defending, as necessary, products and fees in competitive raid situations; pursuing expansion into Corporate On Demand opportunities associated with this market; managing time and resources effectively; and representing Wolters Kluwer within the industry and territory.Responsibilities:• Learns full line of CT products including features, benefits, pricing, intended use, value proposition and competitive position in order to effectively serve clients• Learns and executes the sales process for CT products and services• Maintains and grows existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services• Serves as point of contact for specific accounts• Represents the ?voice of the customer?• Manages time effectively and represents Wolters Kluwer• Collaborates with colleagues to exchange information such as selling strategies and marketing information• Performs other duties as requested by Supervisor.
DIrector Customer Success
Details: Wolters Kluwer (www.wolterskluwer.com) is a market-leading global information services company. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare rely on Wolters Kluwer?s leading, information-enabled tools and solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world.Wolters Kluwer has 2011 annual revenues of ?3.4 billion ($4.5 billion/�2.8 billion), employs approximately 19,000 people worldwide, and maintains operations in over 40 countries across Europe, North America, Asia Pacific, and Latin America. Wolters Kluwer is headquartered in Alphen aan den Rijn, the Netherlands. Its shares are quoted on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.Professionals and students have long relied on Wolters Kluwer Health textbooks, reference products, and journals. Our bibliographic and reference databases, drug information software, point-of-care tools, web-based information systems and online continuing education products also support the delivery of health information via interactive formats.Wolters Kluwer Health (WKH) Professional & Education (P&E) business unit is actively seeking a Director, Customer Success based in our Philadelphia, PA office. This position is accountable for the ongoing management of customer relationships for P&E?s subscription-based, online products and drives to achieve 100% customer retention. Develops a Customer Success strategy and tactics to ensure 100% customer satisfaction. Directs, manages and develops a team of professionals responsible for retaining and growing the existing account base by employing a proactive Customer Success Methodology focused on demonstrating value and ROI to customers through product adoption and increased utilization. Coordinates with a variety of professionals to develop and implement comprehensive success plans to achieve these usage, satisfaction and ROI objectives. Supports the creation/definition of product renewal forecasts that include price increases and an expanded product and services footprint, and drives the attainment of these renewal targets. Drives the creation and continuous improvement of Customer Success processes, the implementation of effective tools, and the procurement of financial resources to carry out day-to-day business activities. Ensures that resources are effectively balanced between new and existing clients to achieve both client and P&E objectivesOur philosophy is simple: learning never ends. Everything we offer ? authoritative content, innovative software, hands-on services ? is designed to help students, teachers, and practitioners in the nursing, medical and health professions bridge the gap between the classroom and clinical practice to ensure lifelong professional competency. From the first day of training until the time they leave practice, medical, nursing and allied health professionals trust and rely upon the resource produced by the Professional & Education (P&E) unit of Wolters Kluwer HealthEssential Duties and Responsibilities:•Build a strong sustainable Customer Success organization through the hire and development of the best talent, including third party customer advocates, and create the right climate to motivate and reward behaviors that will lead to a high performance culture•Translate company strategy to operational goals and metrics for the Customer Success and Product teams•Develop and manage a process to measure and monitor achievement of Customer Success goals and metrics•Deliver a customer value model that drives resource allocation and decision making for services offered to address client needs•Optimize resource allocation between implementations and live clients to ensure maximum effective utilization of this resource pool•Ensure customer expectations and obligations are fulfilled by driving effective working relationships cross-functionally, in particular with the sales, marketing, and technical support teams•Collaborate with other department leaders and internal teams to establish and implement innovative strategies and programs to improve the customer experience•Establish processes and tools for the P&E Customer Success Group including enhancements to the customer relationship management (CRM) system to increase transparency, accuracy, and efficiency•Ensure Customer Success Plans are developed and executed to ensure the achievement of customer and ROI objectives and ultimately ensure the renewal of client product subscriptions•Facilitate and optimize the client business review process•Investigate, and where feasible, implement the professional services packaging and pricing structures to generate additional revenue streams•Facilitate, through the team, the development of competitive and profitable proposals for incremental professional services such as re-implementations, metrics and reporting, customized training and incremental initiatives in support of customer ROI and goals•Create mechanisms to report and update the business on customer issues and provide closed loop feedback to customers and create executive visibility into the customer experience•Drive the development of and regular production of internal and external client performance reports•Drive customer satisfaction, product utilization, and revenue growth to meet or exceed company goals•Pro-actively assume responsibility for the most challenging customer relationships - accept, manage and resolve escalated client issues•Drive customer risk management and mitigation process•Compile and present customer input for product roadmap to Product Management•Develop and manage a set of incentive compensation plan(s) that ensures the achievement of business objectives for renewals, product utilization and client satisfaction•Develop an effective team and an optimal organizational structure•Manage and control departmental expenditures within agreed budgets•Represent Wolters Kluwer within the industry by developing and maintaining comprehensive knowledge of Wolters Kluwer products, industry trends and general business and financial acumen through various sources and initiativesOther Duties•Proactively pursue professional development activities (e.g., attending seminars, reviewing professional publications, establishing personal networks).•Manage time and company resources appropriately.•Provide employees with coaching, feedback, and developmental opportunities:•Create and deliver training to staff that enhances their product and relationship management skills•Provide input to the release planning process and participate throughout the release process including final sign-off•Participate in the creation of short and long-term strategy planning for the Client Services team•Help plan and coordinate trade shows to enhance customer relationships and provide better visibility to the organization?s products and services
Technical Support Representative
Details: Technical Support RepresentativeLocation: Chicago, IL (Peterson Ave. Office)Requisition Number: 13-9130CCH (www.tax.cchgroup.com), a Wolters Kluwer business (CCHGroup.com ) is a leading provider of tax, accounting and audit information, software and services. It has served tax, accounting and business professionals since 1913. Among its market-leading products are The ProSystem fx� Office, CorpSystem�, CCH� TeamMate, CCH� Tax Research NetWork?, Accounting Research Manager� and the U.S. Master Tax Guide�. CCH is based in Riverwoods, Ill.CCH offers a range of innovative online productivity tools as part of IntelliConnect?, including the award-winning CCH@Hand - a breakthrough application that speeds and integrates tax research with the workflows of accountants, tax preparers and lawyers.POSITION PROFILEThe Technical Support Representative is responsible for providing technical support to internal and external customers experiencing basic to complex technical and product specific issues. May provide remote technical and application support to customers, by phone, email, online chat, and/or remote system access. Developing strong knowledge of product(s). Understands related issues presented by customers and can correlate issues to products. Resolves unique or basic to moderately complex inquiries by researching technical help guide, product guides and by working on common inquiries.•Provide accurate and timely customer service/support by phone, email, and online chat for basic to moderately complex customer issues•Research technical guide and product guides for moderately complex external and internal customer inquiries•Troubleshoot and resolve customer software inquiries using remote system access•Handle difficult customer situations in a professional manner•Provide software troubleshooting for customers•Track support tickets in call tracking system•Adhere to the team?s policies and standard operating procedures•Maintain or exceed quality performance metrics•Maintain high level of confidentiality with product and customer data•Mentor less experienced representatives in a positive manner•Test software products for quality control•Write documents for product resolution database.Will assist other representatives and possibly other departments in customer or software related inquiries. May be asked to assist in testing of new hardware and/or software. May be asked to provide data for reports for management. Performs other duties as assigned by supervisor.
Product Support Representative
Details: CCH, a Wolters Kluwer business has an opening for a Product Support Representative in our Wichita, KS office.CCH is a market leader in the provisioning of enterprise-level software solutions for primarily CPA firms. Our software allows the large CPA firm to compete at the highest level, through the application of a fully integrated suite of software products and tools for corporate tax preparation, auditing / engagement management, practice management, document management, document scanning, and content management. CCH products dramatically improve the CPA firm's efficiency and profitability, while helping to move them to a lower-cost paperless environment.As the Product Support Representative you will provide high quality technical support for all products within the ProSystem fx Tax product line, ensuring service levels are met within the Business Tax Support group.Essential Duties and Responsibilities:• Provide telephone/chat/email support for ProSystem fx Tax preparation software modules 1040, 5500, 990, 706, 709, or 1120, 1120S, 1065, and 1041.• Ability to understand basic federal and state income tax issues.• Ability to understand tax and accounting issues presented by customers and can correlate issues quickly to ProSystem fx and its ancillary products.• Ability to resolve or escalate more complex inquiries by researching taxing authority instructions, technical publications and ProSystem fx user guides.• Aptitude to receive assistance, direction and coaching from a supervisor, lead or senior support person.• Be able to maintain high quality standards minimizing customer callbacks for additional assistance.• Ability to handle stress and stressful support and escalation calls with a calm reassuring response.• Ability to assist in testing products prior to product release.• Ability to respond in clear written format to email support including on-line chat.• Identify reoccurring problems or issues received through customer calls and escalate them for review.• May assist other departments with support by serving as an escalation point for Tier I and departments such as Product Development, Sales, Training and Consulting.
Telephone Operator-McAllen Medical Center
Details: POSITIONSUMMARY: Answers incomingcalls to the hospital switchboard promptly in a professional manner.Monitors and responds to hospital alarms systems according toprocedures. Is knowledgeable of and able to respond calmly to emergencysituations, alarms, and codes. Announces codes according to policiesand procedures. Transfers to appropriate destination andperforms overhead paging as needed.
RN - 5 Main, Cardiac/Tele (FT, 7P-7A) *$3000 Sign-on Bonus*
Details: Growing. Thriving. Leading the way in healthcareexcellence. AikenRegional Medical Centers understands the importance of investing inadvanced treatments, new facilities, and the latest technology. But the most importantinvestment we make is in our people. People are what make us the quality healthcarefacility we are today. Our unique culture and emphasis on service excellence providesa setting that's a pleasure to work in - which makes working herethat much more rewarding.The RegisteredNurse plans, implements, and evaluations nursing care, utilizingnursing process for assigned patients. Provides forpsychosocial needs of patients. Directs and monitors activitiesof personnel who deliver patient care.
Receptionist/Per Diem
Details: Universal Health Services, Inc.(UHS) is one of the nation's largest and most respected health caremanagement companies, operating through its subsidiaries acute carehospitals, behavioral health facilities and ambulatory centersnationwide. Founded in 1978, UHS subsidiaries now have more than65,000 employees. The UHS business strategy is to build or purchasehealth care properties in rapidly growing markets and create a strongfranchise based on exceptional service and effective cost control.Our success comes from a responsive management style and a servicephilosophy based on integrity, competence and compassion.The HorshamClinic is a 206 bed private behavioral healthcare facilitylocated on a beautiful 55-acre suburban campus. We are minutes fromPhiladelphia and we serve SoutheasternPennsylvania and NewJersey. The Horsham Clinic providescomprehensive behavioral health services to children, adolescents,adults, and their families. Programs and services are located on themain campus in Ambler, Pennsylvania,as well as satellite day hospital programs in Springfield, Pennsylvania, Delaware County and Bristol, Pennsylvania, BucksCounty. The Patient Services Coordinator is responsible for all frontdesk operations and acts in a service coordinating capacity to directpatients/families/visitors in their initial introduction to theHospital.The Patient Service Coordinator is responsiblefor all front desk operations and acts in a service coordinatingcapacity to direct patients/families/visitors in their initialintroduction to the hospital. This individual must beself-motivated, well organized, able to multi-task, handle sensitivematerial and maintain confidentiality.This is a per diem position that requires days,evenings, and weekends.
Patient Account Rep I (FT-days) Consolidated
Details: Description/Purpose Of Position: Responsible for the evaluation and resolution of incoming calls tothe CBO.
Customer Service Manager
Details: AAMCO Transmissions & Total Car Care was established in 1963, and over the last 50 years has experienced significant growth. With nearly 900 locations throughout North America, AAMCO continues to define innovation; both in our Transmissions and Total Car Care Services. Be part of one of the most important teams in the automotive aftermarket and join us as we continue to define and set industry standards! CUSTOMER SERVICE MANAGER: Our Customer Service Managers are high energy professionals who not only lead by example, but are also team players who support the employees that work for them. A Customer Service Manager takes on many different roles as they manage the day-to-day operations of one of our centers, including: generating sales, communicating with customers, building client relationships, managing the technical team, and ensuring that all employees are adhering to AAMCO policies and procedures. Position Responsibilities Meeting and greeting customers Managing technician workflow Recommending services to customers Ordering parts and inventory Keeping customers updated on the status of their vehicles' repairs Managing and tracking lead counts as well as customer satisfaction ratings Generating and closing sales Deliver a high level of customer service and quality control over all aspect of the center's business,operations,and work product Position Qualifications Minimum of 2-3 years of automotive service sales experience OR equivalent sales experience with a track record of success Excellent one time closing skills Strong commitment to customer service and relationship building Ability to communicate and use interpersonal skills at a sustained high level Capable of multi-tasking and executing in a fast paced environment Honest, goal-oriented and energetic team player Must have valid driver's license What We Offer Competitive compensation packages and incentive programs Ongoing training and field support Daytime work hours Growth opportunity Paid sick leave, time off, and vacation
Customer Service Advisor
Details: Overview:What does a Customer Service Advisor do?A Customer Service Advisor greets the customers as they drive onto the lot, presenting oil change options and additional services based on manufacturer recommendations. Their goal is to create repeat customers by presenting services in a way that results in trust and sales. Customer Service Advisors also provide under the hood services as needed.What does it take to be a Customer Service Advisor?You need to be able to:Enjoy face-to-face interaction with the publicWork in varying temperature conditionsWork quicklyEvaluate customers' needsMaster products, services, and company knowledgeWork on your feet for extended periods of timeYou need to know:Working closely with a Customer Service Advisor Trainer, we teach you everything you need to know through our 30 to 45 day on-the-job training program.
Call Center/CSR
Details: French Call Center HR SupportLocation: Orlando, FL 32817Duration: 6 Months, Potential to go PermanentPay Rate: $14.00/hr.Schedule: Shift 1 (09:15-18:15)Description HR Shared Service Support Center handling level 1 call center customer support related to Human Resources including, Payroll, Leave, Employee Data Management and Company Programs. We are a centralized support center handling and tracking phone calls, email and web chats from employees.Associates interface with vendors on occasion and have frequent dealings (inbound and outbound) with subject matter experts and employees of all levels. Topics range from questions and transaction processing related predominately to Payroll, expanding to Peoplesoft HR management system, employee life cycle events such as new hires, promotions, transfers, relocation, and separations for general HR inquiry. The Employee Service Center operates in a fast, continuously changing environmentResponsibilities - Provides complex front-line HR support and information to HR, managers and employees. Answers calls, listens to requests, retrieves information, relays responses to the customer via phone, fax, or e-mail using the available technology at their disposal and performs all administrative tasks associated with completion.- Maintains records of transactions for all customer contacts using HRHD in accordance with Human Resources record directives and policy- Applies documented rules, past practices, or instruction on an independent level. Provides feedback and input from calls in the form of recommendations to the automated knowledge base, and composes procedures and answers to FAQs.- Participate in activities designed to improve customer satisfaction and business performance.- Effectively identifies problems as they occur and takes appropriate steps to solve them in situations where the problem is difficult or complex. Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity.- Use decision-support tools to answer questions and or process HR transactions. Solve problems that are sometimes unstructured and that may require reliance on conceptual thinking. -In addition, must maintain broad knowledge of client products and services.- Participates in establishing and maintaining departmental/employee records, files, logs.- Supports processing, generating, assembling, distributing and/or maintaining HR forms, documents and reports.- Participates in entering and maintaining data in HRIS system and runs semi-complex reports, graphs, charts.- Microsoft Office Tools (Excel, PowerPoint, Word), typing proficiency is required and experience In help desk applications and database reporting and query Tools is preferred.Competencies - PAYROLL SYSTEM, PEOPLESOFT, OR PEOPLESOFT QUERIES GENERAL PAYROLL KNOWLEDGE REQUIRED.- Knowledge of computers, relevant and applicable client/server applications is required along with a strong understanding of human resources policies, procedures, and benefits is preferred.- Excellent verbal and written communications skills. Maintains a general knowledge of common Human Resources programs, procedures, and benefits through ongoing training.- Call Center experience requiredResource must be experienced in payroll or must be fluent oral and written in French Canadian. #CBRose#
Traffic Billing Clerk (20130185)
Details: Position Summary: Responsible for preparing shipping documents to meet delivery schedules to customers. This includes Packing Sheet/Invoices, export documentation, bills of lading, DD250, Bar code labels for the shipments of Domestic, Export and Government Units. ESSENTIAL DUTIES AND RESPONSIBILITIES: Run Daily Shipping Reports Receive Parts to Bond in JDE system Request Shipping Requisition in JDE system Print Packing Slips in JDE system Type Letter of Instructions Type and Print Bar Code Labels Internet (Automated Export System) for Export Shipments Fill out Waybill forms Type and Print UPS/FED EX labels Fill out Government DD250 Forms Enter Serial Numbers in JDE Fill out shipping information into the Customers Web Sites Daily to Bond Report Confirm Shipments in JDE system
MPi Coach (Customer Service Specialist)
Details: Following the comprehensive MPi training program, the MPi Coach performs telephone & video-based consulting to automobile dealership management around their parts and service operations. The MPi Coach identifies areas of opportunity for increased revenue and makes suggestions for the improvement of staff performance and productivity using the MPi EDGE WorldClass™ Solution. Additionally, the MPi Coach provides our field-based Training and Consulting teams with extensive data analysis from the many reports generated by the use of EDGE WorldClass™.Candidates with experience within or related to the automotive industry will receive priority consideration. Also candidates fluent in Spanish is a plus.Qualifications:• Excellent analytical skills; able to interpret reporting data to identify trends and then effectively communicate those findings to others• Ability to persuade clients within an entirely remote environment (phone and/or video-conferencing) to take actions needed to improve behavior change within their service departments• Strong computer skills; at least intermediate to expert knowledge of MS Office Suite, mainly Excel, Word, and Outlook• Self-directed, self-motivated, and adaptable to change• Strong organizational skills; able to effectively manage numerous fast-paced account activities• Outstanding listening skills, in addition to strong verbal and written communication• Strong follow-up skills; able to manage tasks and activities to completion• Automobile Dealership Fixed Operations experience is a definite plus
Customer Service Specialist
Details: Following the comprehensive MPi training program, the MPi Coach performs telephone & video-based consulting to automobile dealership management around their parts and service operations. The MPi Coach identifies areas of opportunity for increased revenue and makes suggestions for the improvement of staff performance and productivity using the MPi EDGE WorldClass™ Solution. Additionally, the MPi Coach provides our field-based Training and Consulting teams with extensive data analysis from the many reports generated by the use of EDGE WorldClass™.Qualifications:• Excellent analytical skills; able to interpret reporting data to identify trends and then effectively communicate those findings to others• Ability to persuade clients within an entirely remote environment (phone and/or video-conferencing) to take actions needed to improve behavior change within their service departments• Strong computer skills; at least intermediate to expert knowledge of MS Office Suite, mainly Excel, Word, and Outlook• Self-directed, self-motivated, and adaptable to change• Strong organizational skills; able to effectively manage numerous fast-paced account activities• Outstanding listening skills, in addition to strong verbal and written communication• Strong follow-up skills; able to manage tasks and activities to completion• Automobile Dealership Fixed Operations experience is a definite plus
STNA Program Instructor
Details: Job Summary The part time instructor facilitates meaningful learning of the course competencies in the curriculum and proactively supports all facets of the learning environment. S/He provides education through learning-centered instruction that will enable graduates to fulfill the evolving needs of the marketplace. S/He encourages a culture of learning that values mutual responsibility and respect, life-long learning and ethics as well as personal and professional development. This position is part time/adjunct only. Incumbent must assure that the EDMC philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion - is considered in carrying out the duties and responsibilities of this position. Key Job Elements Provides competency-based education which aligns with the EDMC model of curricula as well as supports the EDMC style of system delivery. Designs and delivers class instruction through the development of instructional plans to meet course competencies, the development of activities which support lesson objectives, and (in the case of online instructors ONLY) delivers the instruction as approved. Enables the achievement of pre-described exit competencies for student achievement and evaluation of learning by providing instruction which fosters competencies and establish student performance criteria and evaluation. Delivers learning-centered instruction by establishing a classroom environment conducive to learning and student involvement as well as effectively planning and preparing for classes and student success. Promotes student success by showing flexibility in style and work schedule as well as exhibiting a passion for teaching and students and engaging students in the learning process. Manages the learning environment through keeping accurate records, submitting grades and other reports on time, and enforcing school/campus academic and attendance policies. Contributes to a learning culture by participating on curriculum and system task forces, supporting local campus events such as orientation and graduation, and participating in various other workshops and meetings. Relates professional/life/industry experience to learning by the continuation of professional/technical skills development, the introduction of industry perspective into courses, and the active awareness of professional/industry trends and opportunities. Reports To: Dean of System-Wide Programs, Academic Department Director Directly Supervises: None Interacts With: Academic affairs department, other school/campus functional areas, curriculum task force and other committees, other faculty, and students Job Requirements Knowledge: Associate's degree in a field related to the classes to be taught. Bachelor's degree preferred. Zero to two years experience in instruction or formalized education process, preferably in a post-secondary or college institution. Membership in a professional association tied to area of instruction preferred. Must have a current Train the Trainer certificate. Must have current RN licensure in the state of Ohio Must have over 3,200 hours of documented care of chronically ill individuals across the lifespan. Skills: Excellent verbal and written communication skills including the ability to build successful relationships with student populations. Outstanding conflict resolution skills. Demonstrated time management and detail-oriented skills Computer based skills (i.e., software, analytical, and report writing skills ) Abilities: Ability to work effectively under pressure and to meet frequently occurring deadlines. Ability to develop a professional rapport with diverse school/campus constituents. Ability to develop and complete projects without continued direct supervision Ability to learn from students' participation, demonstrates fair and consistent behavior in all matters, and shows compassion without being ineffectual
Motion/Graphic Design PT Faculty
Details: Job Summary: The Art Institute International of Kansas City is seeking a Graphic Designer to teach Visual Effects. Ideal candidate will have excellent design skills in traditional typography and graphic design but understand the translation to motion graphics software. CS6 After Effects skills a plus. The part time instructor facilitates meaningful learning of the course competencies in the curriculum and proactively supports all facets of the learning environment. S/He provides education through learning-centered instruction that will enable graduates to fulfill the evolving needs of the marketplace. S/He encourages a culture of learning that values mutual responsibility and respect, life-long learning and ethics as well as personal and professional development. This position is part time/adjunct only. Incumbent must assure that the EDMC philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion - is considered in carrying out the duties and responsibilities of this position. Key Job Elements Provides competency-based education which aligns with the EDMC model of curricula as well as supports the EDMC style of system delivery. Designs and delivers class instruction through the development of instructional plans to meet course competencies, the development of activities which support lesson objectives, and (in the case of online instructors ONLY) delivers the instruction as approved. Enables the achievement of pre-described exit competencies for student achievement and evaluation of learning by providing instruction which fosters competencies and establish student performance criteria and evaluation. Delivers learning-centered instruction by establishing a classroom environment conducive to learning and student involvement as well as effectively planning and preparing for classes and student success. Promotes student success by showing flexibility in style and work schedule as well as exhibiting a passion for teaching and students and engaging students in the learning process. Manages the learning environment through keeping accurate records, submitting grades and other reports on time, and enforcing school/campus academic and attendance policies. Contributes to a learning culture by participating on curriculum and system task forces, supporting local campus events such as orientation and graduation, and participating in various other workshops and meetings. Relates professional/life/industry experience to learning by the continuation of professional/technical skills development, the introduction of industry perspective into courses, and the active awareness of professional/industry trends and opportunities. Reports To: Dean of System-Wide Programs, Academic Department Director Directly Supervises: None Interacts With: Academic affairs department, other school/campus functional areas, curriculum task force and other committees, other faculty, and students Job Requirements Knowledge: Bachelor's degree in a field related to the classes to be taught with a Master's degree preferred. Zero to two years experience in instruction or formalized education process, preferably in a post-secondary or college institution. Membership in a professional association tied to area of instruction preferred. Skills: Excellent verbal and written communication skills including the ability to build successful relationships with student populations. Outstanding conflict resolution skills. Demonstrated time management and detail-oriented skills Computer based skills (i.e., software, analytical, and report writing skills ) Abilities: Ability to work effectively under pressure and to meet frequently occurring deadlines. Ability to develop a professional rapport with diverse school/campus constituents. Ability to develop and complete projects without continued direct supervision Ability to learn from students' participation, demonstrates fair and consistent behavior in all matters, and shows compassion without being ineffectual
Critical Thinking Instructor - PT
Details: Job Summary: The Art Institutes International of Kansas City is seeking a part time Instructor to teach 'Critical Thinking' at their Lenexa, KS campus. The part time instructor facilitates meaningful learning of the course competencies in the curriculum and proactively supports all facets of the learning environment. S/He provides education through learning-centered instruction that will enable graduates to fulfill the evolving needs of the marketplace. S/He encourages a culture of learning that values mutual responsibility and respect, life-long learning and ethics as well as personal and professional development. This position is part time/adjunct only. Incumbent must assure that the EDMC philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion - is considered in carrying out the duties and responsibilities of this position. Key Job Elements Provides competency-based education which aligns with the EDMC model of curricula as well as supports the EDMC style of system delivery. Designs and delivers class instruction through the development of instructional plans to meet course competencies, the development of activities which support lesson objectives, and (in the case of online instructors ONLY) delivers the instruction as approved. Enables the achievement of pre-described exit competencies for student achievement and evaluation of learning by providing instruction which fosters competencies and establish student performance criteria and evaluation. Delivers learning-centered instruction by establishing a classroom environment conducive to learning and student involvement as well as effectively planning and preparing for classes and student success. Promotes student success by showing flexibility in style and work schedule as well as exhibiting a passion for teaching and students and engaging students in the learning process. Manages the learning environment through keeping accurate records, submitting grades and other reports on time, and enforcing school/campus academic and attendance policies. Contributes to a learning culture by participating on curriculum and system task forces, supporting local campus events such as orientation and graduation, and participating in various other workshops and meetings. Relates professional/life/industry experience to learning by the continuation of professional/technical skills development, the introduction of industry perspective into courses, and the active awareness of professional/industry trends and opportunities. Reports To: Dean of System-Wide Programs, Academic Department Director Directly Supervises: None Interacts With: Academic affairs department, other school/campus functional areas, curriculum task force and other committees, other faculty, and students Job Requirements Knowledge: Master's degree in a field related to the classes to be taught with experience preferred. Zero to two years experience in instruction or formalized education process, preferably in a post-secondary or college institution. Membership in a professional association tied to area of instruction preferred. Skills: Excellent verbal and written communication skills including the ability to build successful relationships with student populations. Outstanding conflict resolution skills. Demonstrated time management and detail-oriented skills Computer based skills (i.e., software, analytical, and report writing skills ) Abilities: Ability to work effectively under pressure and to meet frequently occurring deadlines. Ability to develop a professional rapport with diverse school/campus constituents. Ability to develop and complete projects without continued direct supervision Ability to learn from students' participation, demonstrates fair and consistent behavior in all matters, and shows compassion without being ineffectual
Web Design & Programming PT Instructor
Details: Job Summary: The Art Institutes International - KC is seeking a Part Time/Adjunct Instructor to teach Web Design (with programming experience). The part time instructor facilitates meaningful learning of the course competencies in the curriculum and proactively supports all facets of the learning environment. S/He provides education through learning-centered instruction that will enable graduates to fulfill the evolving needs of the marketplace. S/He encourages a culture of learning that values mutual responsibility and respect, life-long learning and ethics as well as personal and professional development. This position is part time/adjunct only. Incumbent must assure that the EDMC philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion - is considered in carrying out the duties and responsibilities of this position. Key Job Elements Provides competency-based education which aligns with the EDMC model of curricula as well as supports the EDMC style of system delivery. Designs and delivers class instruction through the development of instructional plans to meet course competencies, the development of activities which support lesson objectives, and (in the case of online instructors ONLY) delivers the instruction as approved. Enables the achievement of pre-described exit competencies for student achievement and evaluation of learning by providing instruction which fosters competencies and establish student performance criteria and evaluation. Delivers learning-centered instruction by establishing a classroom environment conducive to learning and student involvement as well as effectively planning and preparing for classes and student success. Promotes student success by showing flexibility in style and work schedule as well as exhibiting a passion for teaching and students and engaging students in the learning process. Manages the learning environment through keeping accurate records, submitting grades and other reports on time, and enforcing school/campus academic and attendance policies. Contributes to a learning culture by participating on curriculum and system task forces, supporting local campus events such as orientation and graduation, and participating in various other workshops and meetings. Relates professional/life/industry experience to learning by the continuation of professional/technical skills development, the introduction of industry perspective into courses, and the active awareness of professional/industry trends and opportunities. Reports To: Dean of System-Wide Programs, Academic Department Director Directly Supervises: None Interacts With: Academic affairs department, other school/campus functional areas, curriculum task force and other committees, other faculty, and students Job Requirements Knowledge: Bachelor's degree in a field related to the classes to be taught with a Master's degree preferred. Zero to two years experience in instruction or formalized education process, preferably in a post-secondary or college institution. Membership in a professional association tied to area of instruction preferred. Skills: Excellent verbal and written communication skills including the ability to build successful relationships with student populations. Outstanding conflict resolution skills. Demonstrated time management and detail-oriented skills Computer based skills (i.e., software, analytical, and report writing skills ) Abilities: Ability to work effectively under pressure and to meet frequently occurring deadlines. Ability to develop a professional rapport with diverse school/campus constituents. Ability to develop and complete projects without continued direct supervision Ability to learn from students' participation, demonstrates fair and consistent behavior in all matters, and shows compassion without being ineffectual
