Part-Time Service Representative - 20 Hours Indian School
Details: BMO Harris Bank is seeking a Part-Time Service Representative to work in our Phoenix, AZ location.To explore this great career opportunity, please visit our website at:Click here to ApplyAt BMO Harris Bank,we have been helping our customers and communities for over 125 years. Working with us means being part of a team of talented, passionate individuals with a shared focus on working together to deliver great customer experiences. We stand behind your success with the support you need to turn your potential into performance. BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. We are an Equal Opportunity Employer. By embracing diversity, we gain strength through our people and our perspectives. MANDATE As a high performing team member of Harris Bank, the Service Representative is accountable for delivering superior customer service that defines great customer experience, in performing a variety of basic banking services. The Service Representative is also accountable for referring prospects to Personal Bankers and other banking groups to deliver clarity (simplicity, guidance, and know-how) to our customers. KEY AREAS OF ACCOUNTABILITY A. Service Team Performance B. Superior Customer Service that Defines Great Customer Experience C. Product Knowledge and Referral Development (Simplicity, Guidance, and Know-How) D. Risk Management ACCOUNTABILITIES A. Service Team Performance Count, sort and package currency and coin quickly and accurately. Balance assigned cash drawer in accordance to Bank directives. Exhibit effective follow through and ownership in every customer interaction. Provide training to new Service Representative, as applicable. Handling of special services, such as foreign money and collections. Accept and process customer transactions accurately and timely. B. Superior Customer Service Provide professional, courteous and friendly customer service, greeting all customers promptly and pleasantly. Ensure name tags and dates are always displayed. Support professional bank image by ensuring care for the branch environment and appearance of the branch as well as personal appearance. Perform other administrative tasks as needed. Attend all branch meetings. C. Product Knowledge and Referral Development Identifies customer needs and matches needs with appropriate product or service, utilizing opportunities to suggest or cross-sell other bank products and services. Makes qualified referrals to other team members including other lines of business. Meets or exceeds all personal referral goals as defined. Participates in all training relative to bank products and services. Supports bank’s community involvement and participates in community activities as required. D. Risk Management Identifies risks associated with regulatory compliance, overdraft authority and bank secrecy act. Adheres to all bank policies, directives and procedures. Ensures all required documentation is completed for all transactions. Ensures all security measures are followed. Manages and adheres to cash drawer limits set by the bank. AUTHORITIES To deliver on these accountabilities, the incumbent must have the following authorities: Escalating: The role has authority to escalate issues to the reporting manager.
Best Line Equipment Job Title: Service Mechanic/ Road
Details: Best Line Equipment Job Title: Service Mechanic/ Road Tech Location: State College, PA Required Education: High school or GED Base Pay: Based on experience Required Experience: 2+ years mechanical experience Full/Part Time: Full-time Location of job: Hawbaker Industrial DR, State College PA Manages others: No Relocation Covered: No Email where resumes are sent: Company description: Best Line Equipment is a privately held rental, sales and Service Company. We provide an assortment of contractor-grade construction equipment with various dealerships in Central and Southeastern PA. We have 12 locations strategically located throughout Pa. Our company is ultra-competitive with a keen focus on customer service. We have enjoyed steady growth every year and have been in business 28 years. We offer a competitive wage, outstanding benefits which include health insurance and a solid 401K program. Requirements: " Candidate must have a valid PA Driver's License, clean driving record and have his/her own tools. " Candidate must have a high school degree or GED and at least 2 years' experience working on diesel and gasoline engines. Experience with DC electrical systems, hydraulics and pneumatics is also required. " The successful candidate must be able to work in all elements of weather, deal politely with customers, diffuse tempers from improperly operating equipment, and have the ability to work effectively to get equipment operating quickly. " The position is full time and 40 hours/week. The position requires working on Saturdays once or twice/month. " The job duties are a combination of maintenance and repair of rental equipment, including aerial platform equipment, industrial and rough terrain forklifts, compact loaders and excavators, generators, compressors, trailers and other general line rental equipment. Company Benefits: Best Line provides health care benefits for the employee and their families. A very reasonable contribution for family benefits is the responsibility of the employee. The health care benefit includes medical insurance along with a prescription plan. A fixed term life insurance policy and accidental death and dismemberment policy is provided. Short and long-term disability is available to every employee via payroll deduction. We offer a stable 401K program with company match, offer paid vacations and holidays and have a company uniform program. Best Line Equipment is a Drug and Alcohol Free company. Best Line Equipment Job Title: Parts Specialist Location: State College, PA Required Education: High school or GED Base Pay/Bonus: Based on experience Required Experience: 2 years parts experience Full/Part Time: Full-time Location of job: Hawbaker Industrial Dr. State College, PA Manages others: No Relocation Covered: No Email where resumes are sent: Company description: Best Line Equipment is a privately held rental, sales and Service Company. We provide an assortment of contractor-grade construction equipment with various dealerships in Central and southeastern PA. We have 12 locations strategically located throughout Pa. Our company is ultra-competitive with a keen focus on customer service. We offer a competitive wage, and solid benefits which include health insurance and a 401K program. Requirements: " Candidate must have a valid PA Driver's License. " Candidate must have a high school degree or GED and at least 2 years' experience with purchasing or selling parts. Experience is automotive parts sales is desirable. " The successful candidate must be able to deal politely with customers, and efficiently purchase various parts to maintain our rental fleet. " The position requires excellent computer skills to generate and complete electronic works orders for customer-owned and company-owned rental equipment... " The position is 40 hours/week and full time. The position will be required to work on Saturdays once or twice/month. Company Benefits: Best Line provides health benefits for the employee and their families. A small contribution for family health benefits is expected from our employees. The health benefit includes medical insurance along and a prescription plan. A fixed term life insurance policy and accidental death and dismemberment policy is provided. Short and long-term disability is available to every employee via payroll deduction. We offer a stable 401K program, paid vacations and holidays and have a company uniform program. Best Line Equipment is a Drug and Alcohol Free company. Source - Centre Daily Times
Mortgage Servicing Second Shift Call Center Supervisor
Details: Job Summary:This position is responsible for managing all activities associated with the handling of inbound and outbound customer service and collections calls. Typically working the hours of 1:00PM to 9:00PM, this individual supervises the staff assigned to the Servicing Call Center during those hours and acts as officer in charge when the manager of the Servicing Call center is not available or not scheduled to work. This position sifts resources between several inbound and outbound queues to insure optimal customer service and the attainment of the department goals. This position acts as the direct supervisor for the staff working during this position’s typical working hours.The incumbent will also work with employees to attain acceptable Cole Taylor Mortgage standards for quality and quantity. When necessary and under the supervision of the Servicing Call Center Manager, this supervisor will coach and if warranted discipline employees who are not attaining acceptable levels in either category.This individual will also be utilizing the Centurion call center software system to make staffing and queuing adjustments as they deem necessary. The position uses a broad knowledge of the entire servicing operation to provide expertise in escalated situations. Strong verbal and diplomacy skills are also essential in escalated situations.Failure to complete the area’s assigned duties on time and within expected performance standards means the servicing operation will be providing unacceptable levels of customer service and outreach.This position acts as officer in charge in the absence of the Servicing Call Center Manager. It also assists the Servicing Call Center Manager in developing procedures and setting controls. The level of work is considered supervisory level and staff works under this position’s supervision. As of 2014, this position has a staff of more than 10 direct reports.Essential JOB DUTIES:1. With the Servicing Call Center Manager insures that Cole Taylor’s standards for customer relations are fulfilled within the Servicing operation.2. Monitors day to day activities of the department’s employees to ensure work is completed within standards.3. Assists in the hiring, evaluating, and coaching staff members. 4. Expert in the Centurion software and telephone system.5. Escalates and reports areas of concern to senior management.6. Prepares reports for senior management and assists with servicing audits as required.7. Performs additional duties as required.
Mortgage Servicing Escrow Supervisor
Details: Job Summary:This position is responsible for managing all activities associated with tax, hazard insurance, flood insurance, and escrow analysis. In that capacity it would directly manage a group of vendor liaison employees. The Supervisor manages two major outsourced activities of Tax and Insurance. These relationships involve the expenditure of several million dollars annually. Through a team of liaison employees, this individual ensures that our two vendors discharge all delegated duties within our agreed standards. In the tax function, ensures the vendor correctly sets up tax line information on new loans, secures and pays hundreds of thousands of bills associated with our customers’ escrow accounts. When there is any failure, this team will react to address the deficiency and ensure that appropriate tax penalties are paid.For hazard and flood insurance, the vendor is monitored to ensure all bills are secured and paid. If no bill is available, then Lender Placed insurance is secured through the vendor, appropriate advisory letters are sent, and, if necessary, escrow accounts are created. Through the vendor, non-escrowed accounts are also monitored for customer-made payments or, if not, appropriate actions taken. This area also oversees all escrow analysis, ensuring that each account is correctly analyzed at least once a year. Abnormally large escrow account overages and shortages are researched prior to receipt of the customer. This position assists in the drafting of any procedures or policies covering the activities above and escrow accounts in general.This position is responsible for managing the actions of all employees reporting to it. It develops procedures and sets controls. It leads vendor evaluations and creates a smooth operating environment between the outsource vendor and Cole Taylor. This position evaluates the vendors’ performance, presents deficiencies to the vendors’ management, and if non-performance is severe, leads efforts to cure those deficiencies and/or search for alternatives.This is a supervisor role that works with minimal supervision and has several direct reports.Essential JOB DUTIES:1. Monitors day to day activities of the department’s employees to ensure work is completed on a timely basis.2. Hires, evaluates, coaches, and if necessary, terminates staff members.3. Provides staff long term direction and oversees training of new staff and continuing education of experienced staff4. Ensures that all correspondence received via mail or email is reviewed and responded to in a professional manner according to corporate, agency, and investor guidelines. 5. Ensures that vendor conducted duties are conducted up to Cole Taylor’s standards.6. Escalates and reports areas of concern to senior management.7. Prepares reports for senior management and assists with servicing audits as required.8. Performs additional duties as required.
Mortgage Servicing Back Office Supervisor
Details: Job Summary:This position is responsible for managing all activities associated with center wide functions of incoming and outgoing Postal activities; oversees supply function; on site Image processing; facility management including maintenance, lunchroom operations and office cleaning; and building and employee security. This position coordinates disaster recovery activities for this site and under the direction of the corporate wide disaster recovery coordinator.Failure to complete the area’s assigned duties on time and within expected performance standards means the servicing operation’s performance levels will deteriorate significantly.This position is responsible to manage the actions of all employees reporting to it. It develops procedures and sets controls. It participates in vendor evaluations and creates a smooth operating environment for the Wilmington site. The level of work is considered supervisory level and staff works under this position’s supervision. As of 2014, this position has a staff of more than 3 direct reports and manages building related vendors.Essential JOB DUTIES:1. Monitors day to day activities of the department’s employees to ensure work is completed on a timely basis.2. Hires, evaluates, coaches and if necessary terminates staff members.3. Provides staff long term direction and oversees training of new staff and continuing education of experienced staff4. Insures that the Wilmington facility is operating well. 5. Escalates and reports areas of concern to senior management.6. Prepares reports for senior management and assists with servicing audits as required.7. Performs additional duties as required.
Retail Mortgage Loan Officer
Details: Job Summary: Responsible for originating conventional and government residential mortgage loans to customers who qualify based on assessment of financial and credit data.The level of work is considered senior-level and staff work under minimal supervision. This position has no direct reports.Essential Job Duties:1. Originates conventional and government residential mortgages and participates in related business development activities.2. Solicits residential mortgages through contacts with realtors, builders and developers.3. Provides service to customers and prospective customers seeking residential mortgage loans. Interviews applicants to obtain information concerning their needs to assist in determining whether a loan will be an acceptable risk according to their financial situation and obtains pertinent financial and credit data.4. Ensures the preparation and processing of forms and legal documents required for residential loans and follows the loans to ensure compliance with terms. Negotiates terms and conditions with applicants.5. Stays informed on trends and developments in the local real estate market, as well as changing rules and regulations pertaining to both conventional and government-insured mortgages.6. Performs additional duties as required
Mortgage Loan Closer II
Details: Job Summary: Responsible for preparation of documents related to a mortgage closing and the pre-funding review of documents executed at a mortgage loan closing. Works within guidelines set by the Bank, investors, standard guidelines established by FNMA, FHLMC, FHA, VA, and USDA.The level of work is considered senior level and staff work under minimal supervision. This position has no direct reports.Essential Job Duties:1. Performs pre-closing review of documentation needed to prepare closing package. Ensures all required closing documentation is present prior to preparing documents. Performs validation of loan data prior to preparing closing documents. Ensures Reg Z requirements and high cost filters are met.2. Prepares loan closing package utilizing appropriate software. Ensures accuracy of all prepared closing documents.3. Performs pre-funding review of required documents. Works with settlement agent on review of select closing documents executed at closing table. Reviews required settlement documents for accuracy. Issues funding authorization number after review of pre-funding documentation.4. Performs additional duties as required
Mortgage Project Coordinator
Details: Job Summary: Provides support in facilitating a variety of projects for the Mortgage Division/branch offices on a daily basis. The level of work is considered intermediate level and staff work under minimal supervision. This position has no direct reports and acts as an individual contributor and in a team with work that involves knowledge and understanding of some key business principles. Essential Job Duties:1. Plans and coordinates project scheduling, budgeting, and administrative tasks.2. Supports the mortgage staff by facilitating project logistics such as meetings, conference rooms, conference calls, etc.3. Evaluates project resources and makes recommendations to management regarding the balance of deliverables, timelines and resources. Coordinates resolution of risks to project timelines.4. Tracks progress of projects, including tasks, issues, timelines and budgets.5. Takes meeting minutes and action items during meetings and performs basic follow-up.6. Assists in development of presentations.7. Ensures projects comply with corporate policies, procedures and standards.8. Performs additional duties as required
Title Plant Searcher - (Job Number: LNR0016F)
Details: Due to extensive time served in the industry and the extensive knowledge base evident through the level of research they provide, provides senior level County Searches in printed and digital formats, within a county, to obtain a history of the title to real property, consisting of a summary of the material found in the county records as well as operative portions of all conveyances, which affect the land, together with a statement of all liens, charges and liabilities against requested properties. The position requires a high degree of organization, planning and attention to detail in an effort to manage many property requests under time constraints. Completes projects and analysis that requires extensive and highly specialized county search knowledge/background.AccountabilitiesOrganizes work sent daily to prioritize order of completion. 70% Completes all types of county search by researching (from within county courthouses) all pertinent information about the requested property following established and accepted practice. Reviews all data for accuracy, noting any inconsistencies and clarifying all data reported. Completes unfinished searches initiated by junior title searchers and county searchers whenever necessary or at management's request. When appropriate, seeks guidance from manager. Able to oversee the progress of a county and/or co-searcher(s) in meeting due date expectations on daily work. Completes heavier and more complicated searches as needed as well as ensures project turn times are met. Formats an analysis and back title system for assigned county/counties as and assists with collecting back title information housed in the office. Maintains a daily log of all work that is ordered in a given county, detailing status from the time that it is received until the time it is submitted for completion. Responsible for all Go Forward Protocol as it relates to the county assigned and/or the county that is assigned as a back up. Contact with Office: 10% Submits all documentation to the office by overnight mail or electronically within the allotted timeframe, including with all searches a completed report sheet with pertinent copies and adverse work in chronological order. Maintains communication with office staff and field managers so that information pertaining to customer service is delivered on a timely basis. Customer Service: 10% Contacts clients when requested by manager: requiring additional information to research, delayed for any reason past allotted time or requiring multiple records to research above the requested record. Other Senior Duties: 10% Trains others to and adheres to established processes and procedures for proper documentation of record and records all data in a clear coherent fashion. Completes project work and special analysis. Offers input on improving data collection opportunities for stronger production metrics, greater efficiency and minimized costs. All other duties and responsibilities as assigned by the State Field Manager, Operations Manager or Division Manager.|
Area Sales Manager – Mortgage Loan Origination
Details: Area Sales Manager About AC Residential LendingACRL is the new branch division of internet/call center leader Americash. AC Residential Lending will focus on local branches throughout California & Arizona. Each branch will contain a Sales Manager and 3-9 experienced, outside loan originators who will “hunt & fish” for their own deals. However, ACRL is providing every LO with the single most exciting and dynamic Realtor© relationship tool available today- isNowListed©.We will utilize the experience and contacts of the LO, combined with the 15+ years of experience of Americash to support each LO’s production, creating a unique employment opportunity for a select few candidates. Your success is our priority.Americash has funded billions of dollars in loans. We have the best Underwriting and Processing teams in the business. ACRL is totally committed to helping our sales staff develop, enhance, and improve their referral relationships with the local real estate community.What you NEEDLet’s not waste each other’s time. You must be an experienced Area or Regional Manager within the mortgage oigination arena. You should be able to recruit at least one branch immediately with contacts to potentially recruit more. The Loan Officers must have a current and active book of business from referral partners. Their focus must be on developing and enhancing partnerships with Realtors© and you should be working with the Branch Manager(s) to actively supervise the activities and production of these individuals. We need to know that you are smart, experienced, motivated, and possess a great attitude and your team is willing to hit the street and work their existing referral sources. You must be a dynamic leader with the ability to recruit and teach and make tough decision every day.AC Residential Lending will offer YOU and YOUR TEAMSupport, support and even more support. We are compulsively obsessed with closing loans on time. ACRL provides EVERY BRANCH and Branch Manager with a team that includes an experienced Transaction Coordinator, Processor, and Underwriter. All of your loan officers will have access to isNowListed©, the most advanced and complete Realtor© relationship tool on the market. We will provide everyone with training and support for the use of this game-changing tool. ACRL also has the most aggressive recruiting program in the market and we will work around the clock to help you identify Branches and Loan Officers to fill your Area.ACRL also provides:All the major lending products (FHA, Conf, Jumbo, etc.)We want MSAs and Desk Rentals (in real estate offices) and will help you and your Branch Managers develop these in your marketRecruiting support to help grow your areaFannie Direct seller/servicer (great rates and limited overlays)Benefits after 30 days including Medical, Dental, and 401KFast Turn times at every stage of the processAccess to Underwriters and ManagementA full Marketing Menu and a staff to execute your plansPaperless processGreat rates for the customersExcellent compensation for the LOsPain-free On-Boarding guided by a New Hire CoordinatorTraining and support with everythingRequirements: (please DO NOT apply if you do not meet these requirements)A minimum of 6 years of mortgage banking (including some loan origination) experienceA minimum of 4 years Sales Management/Area Management experienceYour first branch should have a Manager in place and the Loan Officers should have their own source of referrals from Realtors, Financial Planners, Attorneys, etc.Understanding of current lending regulationsMotivation to work independently as well as in a team settingSuperior customer service skillsInterested in a Loan Officer position? Click here to learn more.Interested in a Branch Manager position? Click here to learn more.Compensation & Benefits:Area Managers are paid a base salary plus an override on the production of their area. Area Managers can also earn additional compensation by referring loan officers and branch managers outside of your area to ACRL. An Area Manager may not be an active loan originator. You will be eligible for company subsidized health insurance. Verified top producing Area Managers may be eligible for a signing bonus.What you will do:Manage your Branch Manager(s) and help them develop brand awareness for AC Residential Lending within your local real estate market with consumers, Realtors©, Builders, Financial Planners, Attorneys, and Business LeadersSupervise the Branch Managers and help them oversee the origination of mortgage loans by loan officersAttend events such as Open Houses, Realtor© education sessions, and charity events to increase your profile and that of ACRL among potential referral sourcesMaintain your knowledge of loan programs and stay current with guidelines to enhance your abilities to help your branchesEmphasize the use of isNowListed© and the company marketing and events teams to optimize lending activity in your areaAdhere to all federal and state compliance guidelines relative to the positionAssist your Branch Managers’ efforts to recruit and grow each branchRecruit, Recruit, and Recruit some more!AC Residential Lending and Americash are equal opportunity employers. No employee or applicant for employment will be discriminated against because of race, color, religion, national origin, physical or mental disability, age, gender, sexual orientation, genetic information, veteran’s status, or status as a disabled veteran or veteran of the Vietnam era.AC Residential Lending is not seeking assistance or accepting unsolicited resumes from search firms for employment or contractor opportunities. Regardless of past practice, all resumes submitted by search firms to any employee at AC Residential Lending via e-mail, the Internet, or directly to hiring managers at AC Residential Lending in any form without valid written search agreement executed by the VP, Talent Acquisition for that specific position will be deemed the sole property of AC Residential Lending, and no fee will be paid in the event the candidate is hired by AC Residential Lending as a result of the referral or through other means.
Service Manager - 76th and Layton
Details: BMO Harris Bank is seeking a Service Manager to work in our Milwaukee, WI location.To explore this great career opportunity, please visit our website at:Click here to ApplyAt BMO Harris Bank,we have been helping our customers and communities for over 125 years. Working with us means being part of a team of talented, passionate individuals with a shared focus on working together to deliver great customer experiences. We stand behind your success with the support you need to turn your potential into performance. BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. We are an Equal Opportunity Employer. By embracing diversity, we gain strength through our people and our perspectives. MANDATE To create a positive image of the Bank by overseeing all functions of the Service Manager (Teller staff) to ensure customers are provided with superior customer service that defines a great customer experience. This position has supervisory responsibility for the Service Manager (Teller) staff and is accountable for managing referrals of prospects to Personal Bankers and other banking groups to deliver clarity (simplicity, guidance, and know-how) to our customers. The Service Manager is the operations champion and leader of directives and procedures. KEY AREAS OF ACCOUNTABILITY A. Service Team Performance B. Superior Customer Service that Defines Great Customer Experience C. Product Knowledge and Referral Development (Simplicity, Guidance, and Know-How) D. Risk management E. Leadership for staff performance ACCOUNTABILITIES A. Service Team Performance - Provide professional and courteous service in processing a wide variety of day-to-day and special service customer transactions. - Resolve customer related issues promptly using knowledge of bank services, products and processes. - Meet or exceed all personal referral goals as defined by referral program or by Bank Manager. - Oversees daily staffing (including breaks and lunches), to minimize customer wait times and enhance service levels, leveraging the branch scheduler tool. B. Superior Customer Service - Identify customer needs and matches needs with appropriate product or service, makes referrals to other team members, including across lines of business (i.e., One Harris Referrals), as assigned by Bank Manager. - Ensure the Teller staff possesses the necessary skills to understand and execute customer banking transaction needs, and are proactive in offering suggestions and options. C. Product Knowledge and Referral Development - Identifies customer needs and matches needs with appropriate product or service, utilizing opportunities to suggest or cross-sell other bank products and services. - Makes qualified referrals to other team members including other lines of business. - Meets or exceeds all personal referral goals as defined. - Participates in all training relative to bank products and services. - Supports bank's community involvement and participates in community activities as required. D. Risk Management - Identifies risks associated with regulatory compliance, overdraft authority and bank secrecy act - Adheres to all bank policies, directives and procedures. - Completes all branch audits in appropriate time frames; monthly, quarterly, biannually, and annually. - Fosters a team approach ensuring audit requirements are achieved. - Understands, applies and enforces dual control procedure at all times. - Conducts ongoing robbery training with staff. - Disseminates all fraud related alerts and conducts training with staff to reduce fraud losses. - Understands systems functionality and ensures transactions are input appropriately; responds to system messages to evaluate risk associated with transaction and accountable for granting overrides. - Ensures all necessary documentation is completed for all transactions. - Maintains cash supply at each service representatives' window, vault and oversee vault security and teller alarm equipment. - Ensures all security measures are followed. - Adheres to and manages branch capture process. E. Leadership for Staff Performance - Manage, coaches and develop the Service Manager (Teller) staff by assigning work, training, answering questions, solving problems, helping with complex transactions and sensitive customer relations problems/complaints. - Ensure the Teller staff possesses the necessary skills to understand and execute customer banking transaction needs, and are proactive in offering suggestions and options on the different products to other lines of business. - Provide Human Resource Management for all service rep jobs including PPA's, Developmental Plan/Training, Goal Setting and Corrective Action. - Coordinates daily work routines and assigning duties for Service Manager (Teller) staff. - Lead the hiring process for the Service Rep (Teller) team, leveraging the BFI process. - Lead Service Manager (Teller) team meetings, including Daily Huddles. AUTHORITIES Supervise the activities of the Service Manager staff by assigning work, training, answering questions, solving problems, helping with complex transactions and sensitive customer problems/complaints. Provide leadership through recognizing, coaching, stimulating, visioning and team building. Handle equipment and system issues including false alarms. Monitor teller difference records. Maintain attendance record and vacation schedules. CROSS-FUNCTIONAL RELATIONSHIPS This role requires the incumbent to interact with the following key roles: - Bank Manager / Assistant Bank Manager - Regional Operations Manager
Branch Manager
Details: Banking Specialist NORTHRIM BANK JOB POSTING Job Title: Banking Specialist Location: Anchorage Hours: Full-Time, hours vary At Northrim Bank, our vision is to be Alaska's premier bank and employer of choice! We are looking for professional and knowledgeable employees who take pride in their work. We believe in providing value for our customers and communities. The Banking Specialist position is responsible for delivering Northrim's Customer First Service to internal and external customers through the bank's Customer Service Call Center. A Banking Specialist must demonstrate proper phone etiquette in answering inbound calls, efficiently and effectively address customer needs while providing follow-up to ensure customer satisfaction. This position will be responsible for using multiple types of resources to research and resolve customer inquiries. This position has on-going customer contact and must be able to work independently, with little assistance, to assist customers. Job Qualifications: The Banking Specialist Trainee position requires a high school diploma or equivalent and two or more years of customer service, call center experience, or a combination of both. The Banking Specialist I position requires a high school diploma or equivalent and two or more years financial institution experience including a minimum of one year new accounts or teller experience. 18 months of phone center or face-to-face Customer Service experience may be substituted for one year financial institution experience. For further details regarding this and other open positions at Northrim Bank, please visit our website at http://www.northrim.com/home/careers To Apply: To be considered for this position, a Northrim Bank employment application must be submitted. Applications are available at www.northrim.com or any branch location. Northrim Bank is an Equal Opportunity and Affirmative Action Employer Source - Anchorage Daily News
Loan Administrative Assistant II or IIIr
Details: Loan Administrative Assistant II or III NORTHRIM BANK JOB Job Title: Loan Administrative Assistant II or III Location: Anchorage Hours: 8:00 am to 5:00 pm, Monday through Friday At Northrim Bank, our vision is to be Alaska's premier bank and employer of choice! We are looking for professional and knowledgeable employees who take pride in their work. We believe in providing value for our customers and communities. The Loan Administrative Assistant position provides administrative support in the production and management of loans by performing data entry functions, financial transactions, loan reception duties. This position prepares loan documentation, loan credit files and maintains current files. A Loan Administrative Assistant provides support to loan officers in ordering and reviewing of title reports, flood reports, UCC searches, and any other documents necessary for collateral position. This position also schedules loan closings, reviews documents with customers, obtains signatures on loan documents and disburses loan proceeds. Job Qualifications: Loan Administrative Assistant II: high school diploma or equivalent and two years of general office, customer service or financial institution experience to include one year of Loan Assistant I responsibilities. Loan Administrative Assistant III: high school diploma or equivalent and two years post-secondary education. Four years of general office, customer service or financial institution experience to include two years of Loan Assistant II responsibilities. For further details regarding this and other open positions at Northrim Bank, please visit our website at http://www.northrim.com/home/careers To Apply: To be considered for this position, a Northrim Bank employment application must be submitted. Applications are available at www.northrim.com or any branch location. Northrim Bank is an Equal Opportunity and Affirmative Action Employer Source - Anchorage Daily News
Assistant Controller
Details: Assistant Controller The Assistant Controller will assist the Managing Director of Finance in the management of financial accounting functions and reporting, internal and external, to NAC, its subsidiaries, parent company and its affiliates (the Companies). The Assistant Controller carries out management responsibilities in accordance with the Company's policies and applicable laws, and performs the following duties personally or through subordinate supervisors. * Oversee the day to day operations of the finance department through the month end close to ensure timely and accurate reporting. * Assist in the preparation of financial and statistical reports of the Companies' business activities. Reporting will be at a summary and account detail level, by Company, department and cost center, and for specific contracts and projects, as requested. Reporting will be on a daily, weekly, monthly, quarterly and annual basis. * Perform analysis of financial performance vs. approved plan by profit center and identify reasons for differences. The Assistant Controller will report to Managing Director of Finance on activity vs. plan variances by profit center. * Prepare or oversee the preparation of monthly bank reconciliations for all bank accounts of the Companies. * Oversee timely deposit of transportation. Prepare Form 720 tax filings on a quarterly basis. * Prepare monthly, quarterly and annual regulatory financial reporting (DOT). * Regular Attendance is required. * Other duties may be assigned. Requirements Bachelors Degree in Accounting is required. Two to five years accounting experience. Airline, supervisory experience and SAP experience a plus. CPA or CPA candidate who has completed audit hours required. Knowledge of Generally Accepted Accounting Principles. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Must possess excellent communication skills with the ability to effectively present information and respond to questions from all levels of management, customers, and employees. Experience in computerized accounting systems with spreadsheet experience. Must be proficient in Excel, and MS Word. Able to work well in a high pressure environment. Strong analytical skills. Must be able to pass a pre-employment drug test, 5-year background check, 10-year criminal history check and security threat assessment. Please go to: https://www6.ultirecruit.com/nor1020/JobBoard/JobDetails.aspx?__ID=*5211036C0487ACC5 EOE M/F/D/V Source - Anchorage Daily News
