Inside Sales Professional / Dating Specialist
Details: Inside Sales Rep/Dating SpecialistBase + uncapped commission + excellent benefits program (paid holidays, medical, dental, vision, PTO & 401K). EARNING POTENTIAL: $60,000-$90,000 (base + commission)As a Dating Specialist, you will be responsible for converting leads into It’s Just Lunch clients.YOU ARE AN IDEAL CANDIDATE IF YOU: Are self and money motivated, positive, persistent and confident Love selling over the phone and face to face Have experience with emotional sales Thrive in an independent work environment Have a proven track record of success Possess strong closing skills Are passionate and enthusiastic about our company and concept Develop rapport quickly with a variety of clientele If you have sales experience in any of the following fields, our training program will transform you into an outstanding Dating Specialist: Recruiting Admissions Timeshare/Vacation Rentals Fitness Sales Weight Loss Membership Sales Dating Services Modeling sales Door-to-Door B2C
National Sales Representative / Inside Sales
Details: It’s Just Lunch! is considered the Premier Matchmaking firm for busy professionals. As a result of our recent expansion and continued success, It’s Just Lunch is seeking focused candidates with a proven track record of success to grow with us in one of the most dynamic and fastest growing industries in the country. As an Inside Sales Representative, you will be responsible for converting warm leads into IJL members. Once you enroll a new member our Dating Coordinators take over from there! Top candidates for this position: Must be confident, organized, and enthusiastic about our unique concept. Must have the ability to establish rapport with a wide variety of people Will have the ability to target and develop clients through existing database and new lead contacts Will provide a consultative approach to meet with clients to evaluate their needs and recommend solutions to ensure expectations are being met Must be able to work well in an independent environment and held accountable for personal performance Must be a strong closer
Treasury Credit Manager
Details: OnX Enterprise Solutions Ltd. is a leading IT Solutions Provider with an exceptional track record of delivering results to its clients. With over 27 years of experience, time tested business acumen and a unique vendor neutral approach that ensures unbiased solution design, OnX is one of the world's leading IT Solution Providers. We "Design Build and Operate" complex, best-of-breed data and data center solutions for highly recognizable customers. OnX.com Located in the Mayfield Hts., Ohio location, OnX Enterprise Solutions has an opportunity for a Treasury and Credit Manager position. The Treasury and Credit Manager is responsible for maintaining company’s cash position to ensure adequate working capital and manage credit agreement compliance and monthly bank reporting as well as, maintain appropriate security and authorization of cash management transactions. This position also manages accounts receivable and credit functions including invoicing, cash application, and collections and establishes and monitors customer credit limits. The Treasury and Credit Manager will manage the Accounts Payable Supervisor and weighted average days outstanding and prepare working capital reports for management including 13-week cash forecasts. This position assists the Controller with other treasury and AR related objectives and year-end audit as necessary. Responsibilities: Manage daily cash position in US & related entities. Monitor ABL compliance including monthly FCCR & weekly BBC reporting Manage AR supervisor and invoicing, cash application and collection processes Prepare daily and monthly cash reports, manage working capital Establish and review customer credit limits/review and approve sales transactions Process ABL borrowings, set up all electronic ACH & wire payments Perform end-of-month order review and post month-end internal audit review Assist controller with other projects, external audits, etc. Other duties as assigned
Customer Service Representative - Teller
Details: Susquehanna has an excellent opportunity for a Part time Customer Service Representative (Teller). In this role, you will be expected to provide superior and uncompromising customer service by building enduring relationships, communicating, referring and selling products to meet customer needs while maintaining efficient and accurate transaction processing. You will handle numerous duties, often simultaneously, while maintaining conscientious attention to detail and security, and projecting a positive, friendly and professional demeanor.
Branch Manager
Details: BRANCH MANAGER – CHESAPEAKE, VA Job Summary: Manage selected Branch Services Staff by providing on-going individual coaching and training to assure achievement of sales goals, member retention and deepening member relationships. Oversee the operations of designated branch. Develop new business for LFCU. QUALIFICATIONS: Knowledge of Bank Secrecy Act policies, specifically those related to cash handling (CTR filing) and identifying and reporting possible suspicious activity. Knowledge of financial institutions’ policies, procedures and regulations. Knowledge of financial platform applications. Knowledge of MS Office suite (Word, Excel, Powerpoint), Outlook, and Internet applications. Knowledge of principles and processes for providing member and personal services. Knowledge of economic and accounting principles and practices, the financial markets, and banking. Skill in active listening and giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Skill in judgment and decision making in considering the relative costs and benefits of potential actions to choose the most appropriate one. Skill in monitoring/assessing performance of self, other individuals, or organizations to make improvements or take corrective action. Skill in time management and coordination. Ability to foster teamwork and strengthen relationships between front line and support departments. Ability to read an interpret documents such as policies, procedure manuals, and SOPs. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to deal with several abstract and concrete variables. EDUCATION AND EXPERIENCE: Bachelor’s Degree (BA) from four-year college or university in related field; or three years’ experience in financial institution and new business development, or equivalent combination of working experience/training. Qualified candidates should send their resume to:Human ResourcesLangley Federal Credit Union721 Lakefront CommonsNewport News, VA 23606 humanresources @langleyfcu.orgEOE/M/F/D/V
Software Developer, Sr
Details: JOB SUMMARYUnder limited supervision, a Senior Software Developer works closely with customers, business analysts, and team members to deliver technology solutions that meet the business needs. Develops, codes, tests, debugs, maintains, modifies and implements complex applications software that is delivered on time and within budget. Mentors junior developers and is responsible for application maintenance and production support of one or more applications. QUALIFICATIONSEducation and experience (.NET) Bachelor’s degree in computer science, or equivalent relevant experience. Seven years or more experience in software development. Minimum 5 years of software development in C#. Minimum 3 years development in an n-tier architecture including presentation, business, and data layers. Minimum 3 years experience with .NET Web Services and JavaScript. Experience with Agile software development. Experience with Configuration and Change Management tools. Experience with code optimization techniques. Experience developing software for large customer base. Experience with WCF a plus. Knowledge, skills and abilities (.NET) Advanced knowledge of unit testing and CI frameworks. Advanced knowledge of multiple structured coding languages and distributed systems development techniques. Must be highly motivated and creative. Strong analytical and organizational skills. Strong team player with the ability to lead others. Detail oriented. Exercises sound judgment. Ability to mentor and train junior developers. Ability to manage multiple tasks simultaneously and meet established deadlines. Ability to maintain confidentiality with regard to customer information and employee records.
Licensed Title Processor
Details: Job Classification: Contract Our client in Columbia, MD is looking for a Title Processor to join their team. Must have at least 3 experience working as a title processor.-Examine documentation such as mortgages, liens, judgments, easements, plat books, maps, contracts, and agreements in order to verify factors such as properties' legal descriptions, ownership, or restrictions. -Copy or summarize recorded documents, such as mortgages, trust deeds, and contracts, that affect property titles. -Read search requests in order to ascertain types of title evidence required and to obtain descriptions of properties and names of involved parties. -Prepare reports describing any title encumbrances encountered during searching activities, and outlining actions needed to clear titles. All interested and qualified should contact:Meghan Levender(410)567-8001 Join Aerotek Professional Services®. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
Personal Banking Relationship Specialist
Details: Citizens Bank TITLE: Relationship Banking Specialist SALARY RANGE: $22,000 - $25,000 Per Year FLSA: Non-Exempt REPORTS TO: Relationship Banking Supervisor CATEGORY: Full Time SHIFT: Monday-Thursday; 8:00 - 5:00 Friday; 8:00 - 6:00 Saturday - 9:00 - 2:00 DATE: June7, 2013 SUMMARY The position of Relationship Banking Specialist is responsible for performing routine and intermediate branch and customer services duties; accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository duties; processing all new account transactions; assisting customers in their selection of various accounts and financial services; cross-selling the Bank’s products and services; opening, maintaining and closing of all account types; performing branch clerical duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Assures compliance with all Bank policies and procedures, as well as, all applicable state and federal banking regulations. ESSENTIAL DUTIES 1. Provides support to all assigned areas of branch operations where service or assistance is needed, including new accounts, teller, safe deposit, and other areas of basic branch operations. 2. Assists consumer and business customers in their selection of various accounts, products and financial services available from the Bank; ensures cross-sell opportunities are presented by applying professional sales techniques. 3. Interviews customers to obtain information; establishes proper identification of new customers; determines need and extent of reference investigation; assists customers in completing credit applications. 4. Discusses, prepares and processes documents related to the Bank’s Online Banking service. 5. Discusses and accepts merchant card applications for submission to the Operations Department. 6. Makes decisions regarding the opening of new accounts; assigns account numbers; completes forms requiring customer signature(s); checks credit history; accepts initial deposits; prepares all documents and items pertaining to checking accounts, savings accounts certificates of deposit, and other products for processing. 7. Operates personal computer to process account activity, determine balances, and resolve problems within given authority. 8. May represent the Bank in various community, civic, and community reinvestment functions to further enhance the Bank’s image and develop additional business. 9. Provides effective customer service by answering customer questions; investigates and corrects errors; and resolves problems or other issues. 10. Issues official checks, money orders, traveler’s checks, etc. 11. Performs safe deposit duties by opening accounts, controlling access, assisting customers and processing affiliated reports. 12. Receives and processes stop payment and hold orders. 13. Presents funds received from customer to teller for initial deposits; determines funds availability and obtains receipt for customer. 14. Processes credit reports, wire transfers, credit card orders, address changes, check and deposit slip orders, and endorsement stamp orders. 15. Records, files, scans documents, updates information and sorts mail or reports as required. 16. Gathers data and process various reports and callbacks. 17. Answers telephones and directs callers to proper Bank personnel. 18. Processes DDA lines of credit and credit/debit card applications, card ordering and file maintenance. 19. Processes statements, renewal notices and interest payments for IRA and certificates of deposit accounts. 20. May assist in opening and closing the vault daily; assists in balancing vault currency and coin. 21. Cross-trains less experienced branch personnel. 22. Types routine letters, reports and forms. 23. Maintains files, copies and faxes documents, and orders and distributes supplies. 24. Performs official notary service duties. 25. Treats people with respect; keeps commitments; Inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions. 26. Follows policies and procedures; completes administrative tasks correctly and on time; supports the Bank’s goals and values; benefits the bank through outside activities. SECONDARY DUTIES The position of Relationship Banking Specialist performs duties specific to the position and other functions as assigned. SUPERVISORY RESPONSIBILITY The position of Relationship Banking Specialist is not responsible for the supervision of any employee(s), however the incumbent required to assist in the cross-training of less experienced branch staff members. ENVIRONMENT AND PHYSICAL ACTIVITY The incumbent is in a non-confined office-type setting in which he or she is free to move about at will. The position includes driving a Bank or personal owned vehicle at times which includes exposure to the outside weather elements and moving mechanical parts. It may include some minor annoyances such as noise, odors, drafts, etc. The incumbent in the course of performing this position spends time writing, typing, speaking, listening, driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching. The incumbent for this position may operate any or all of the following: telephone, cellular telephone, personal digital assistant (PDA) and/or Blackberry, copy and fax machines, adding machine (calculator), check protector, scanner and image systems, scanning equipment, encoder, money counter, credit card terminal, typewriter, computer terminal, laptop computer, personal computer and related printers, or other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MENTAL DEMANDS The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks and constant interruptions.
Affinity Partnership Manager
Details: About NASA Federal Credit Union: NASA Federal Credit Union is a not-for-profit financial cooperative owned entirely by its members and operated for the benefit of all who belong. Chartered in 1949, NASA Federal Credit Union serves the diverse needs of more than 78,000 members with a full array of financial services and the strength of over $1 billion in assets.Your benefits will include: Medical, dental and vision coverage Life insurance at 2X annual salary (plus optional supplemental) Long-term disability insurance Long-term care insurance Flex spending 401(k) w/ company match in which you are vested on day one Paid vacation Paid holidays Sick time Bonus opportunities Tuition reimbursement Employee referral bonuses Credit union membership Direct deposit Employee retail discount programs Summary:The Affinity Partnership Manager is responsible for the growth and profitability of key affinity groups within NASA Federal Credit Unions portfolio of chartered organizations – NASA, NAS, and Co-Branded Associations (existing and new); these partnerships are a key driver of net new accounts in membership and credit cards and represent almost 30% of total gross new members. The position is responsible to manage and engage with the critical internal and external relationships associated with these strategic affinity partnerships while leading the sales activities of the business development team. This position provides an excellent and extremely unique opportunity to grow these relationships. The manager will drive member-centric marketing and sales activities to be leveraged across all facets of engagement from acquisition through loyalty and retention. The individual will work closely with key partners to drive volume, accelerate profitable growth, ensure business-centric value for affinity partners, and meet the unique needs of this customer base. Key internal partners include marketing acquisition, branch operations, and credit card services. If you’d like to be part of an organization equally committed to its members and employees, then we welcome you to search through our open positions, create a personal profile, and apply online.NASAFCU is an equal opportunity employer. We promote a drug-free work environment. Satisfactory credit background necessary. No relocation expenses will be provided for this opportunity.
Compliance Manager
Details: Clayton is hiring a Compliance Officer and Compliance Analyst for a long term contract opportunity in Paramus, N.J. The Compliance Officer must be able to provide support to each business and operations support unit and and perform risk assessments by: Executing the requirements of the Compliance and Risk Management Program. Perform risk assessments of business activities. Develop and assure the execution of Business and Operations Support Unit-specific monitoring programs. Provide guidance on policy and procedure development to the line of business. Work with the Business and Operations Support Unit to implement new regulatory requirements. Develop Annual Compliance Risk Management Plan for Business and Operations Support Unit(s). Participating in new product development initiatives or modifications to existing business line products, processes, and strategies. Provide independent compliance risk assessments of new products and changes to existing business products and processes. Support business development initiatives with regulatory compliance and control design expertise. Escalate compliance concerns to senior management and work to identify appropriate mitigation strategies. Ensuring Issue resolution. Partner with Business and Operations Support Unit(s) to identify appropriate actions to timely resolve or mitigate compliance failures and issues. Provide independent reporting to management on the status of compliance issue resolution. Validate the closure of compliance issues. Ensuring appropriate training of Business and Operations Support Unit personnel. Tailor training content and approach to Business and Operations Support Unit. Oversee compliance training in Business and Operations Support Unit. Oversee and track specialized compliance training for Business and Operations Support Unit personnel. Provide regulatory guidance on business line training material development. Reporting to management on the status of compliance, conforming to and complying with Compliance Risk Management Program requirements. Report to Business and Operations Support Unit management and the Chief Compliance Officer on the status of Business and Operations Support Unit(s)’ compliance controls. Routinely advise business management of emerging compliance risks, utilizing compliance-related templates for consistency and conformity. The Compliance Analyst will be responsible to: Conduct various analyses as requested by Chief Compliance Officer, Fair Lending/CRA Officer and Business and Operations Support Unit Support and Risk Assessment staff. These analyses include: Targeted Compliance Reviews, Compliance Risk Assessments, and/or Fair Lending and CRA analyse. Training needs assessments, developing/executing an annual compliance training plan, and generating/distributing training completion reports Developing and maintaining inherent risk and residualrisk methodology, rating and risk and control heat maps. Developing and maintaining risk assessment methodologies, ratings and risk and controls heat maps. Other requests on an “as needed” basis from the Chief Compliance Officer and/or the Fair Lending/CRA Officer. Generate/Disseminate Testing Engagement Letter. Conduct Transactional Testing. Produce Preliminary and Final Reports to Senior Management. Participate in Rebuttal Discussions. Oversee/work with Business and Operations Support Units on Corrective Action through closure.
executive assistant
Details: Global Investment Firm has an immediate need for an Administrative Assistant. This firm was founded by savvy finance professionals who have an entrepreneurial spirit, a “go-getter” mentality, and a positive, team-oriented approach. We are looking for an Administrative Assistant who shares these values and is eager to become part of a highly motivated team.As the Administrative Assistant, you will support two Managing Directors. You will utilize your strong organizational skills as you coordinate multiple executive calendars and schedules, process sensitive documents and materials, and take on personal assignments as needed. Your ability to ‘jump in,’ anticipate executive needs and contribute to fast-moving operations will ensure your success in this integral role.
Automation Developer (Mobile)
Details: Elavon provides end-to-end payment processing services to merchants and financial institutions in the United States, Brazil, Canada, Mexico, Puerto Rico, and throughout Europe. Our payment products are supported by the most reliable network in the industry and include credit and debit card processing, electronic check services, gift cards, dynamic currency conversion, multi-currency support, and cross-border acquiring. We handle every aspect of the acquiring relationship—transaction processing, risk and underwriting, settlement, equipment deployment, chargeback management, reporting, and customer service. Our customers can also count on us to keep their payment processing compliant with changing payment security requirements. Elavon employs about 3,600 people located worldwide. Together, we support more than one million clients spread among the retail, restaurant, hospitality, government, healthcare, education, and e-commerce sectors. Elavon utilizes a white-label branding model, and we work with strong partners to market our services through a variety of sales channels, including large financial institutions, community banks, trade associations, government agencies, and ISOs/MSPs. We are the: #1 airline processor #2 hospitality processor #4 U.S. acquirer, based on bank card volume #6 European acquirer Elavon’s Global Acquiring Solutions organization is part of U.S. Bank’s Payment Services division. U.S. Bancorp is the fifth-largest commercial bank in the United States. Elavon is currently seeking an Automation Developer, who will be a part of the recently-launched, global, cross-functional team focused on launching revenue-generating mobile commerce products. The focus of this team will include mobile payments, mobile payment acceptance, integrated, value-add services, and other adjacent technologies in conjunction with the Mobile Commerce Strategy of the Elavon business. The specific product focus will be on products and solutions related to the evolution at the point-of-sale (POS) and the interactive payment experience on smartphones and tablet devices. Responsibilities of this position includes: Writes test plans and test cases according to requirements; Designs, builds, and develops automation scripts; Works side by side with Software Developers to ensure test coverage; Tests web applications and mobile device applications thoroughly; Executes test scripts and documents the success and failure of test cases for reporting; Writes up defects with applicable supporting evidence of defect; Collaborates with developers, automation and performance testers, and other stakeholders on projects; Actively participates in team discussions; Participates in design workshops, sprint planning, demonstrations, and retrospectives; Assists in evaluating and recommending changes to automation testing tools as required; Researches and resolves issues; and Performs duties of performance and load tester as needed.
UI/UX Developer (Mobile)
Details: Elavon provides end-to-end payment processing services to merchants and financial institutions in the United States, Brazil, Canada, Mexico, Puerto Rico, and throughout Europe. Our payment products are supported by the most reliable network in the industry and include credit and debit card processing, electronic check services, gift cards, dynamic currency conversion, multi-currency support, and cross-border acquiring. We handle every aspect of the acquiring relationship—transaction processing, risk and underwriting, settlement, equipment deployment, chargeback management, reporting, and customer service. Our customers can also count on us to keep their payment processing compliant with changing payment security requirements. Elavon employs about 3,600 people located worldwide. Together, we support more than one million clients spread among the retail, restaurant, hospitality, government, healthcare, education, and e-commerce sectors. Elavon utilizes a white-label branding model, and we work with strong partners to market our services through a variety of sales channels, including large financial institutions, community banks, trade associations, government agencies, and ISOs/MSPs. We are the: #1 airline processor #2 hospitality processor #4 U.S. acquirer, based on bank card volume #6 European acquirer Elavon’s Global Acquiring Solutions organization is part of U.S. Bank’s Payment Services division. U.S. Bancorp is the fifth-largest commercial bank in the United States. Elavon is currently seeking a UI/UX Web and Mobile Developer, who will be a part of the recently-launched, global, cross-functional team focused on launching revenue-generating mobile commerce products. The focus of this team will include mobile payments, mobile payment acceptance, integrated, value-add services, and other adjacent technologies in conjunction with the Mobile Commerce Strategy of the Elavon business. The specific product focus will be on products and solutions related to the evolution at the point-of-sale (POS) and the interactive payment experience on smartphones and tablet devices. To support this initiative, Elavon is seeking experienced Team or Database Developers, Web and Server Developers, Client Developers, UI/UX Developers, and QA Automation Developers to assist with design and development contributing toward the success of our technology initiative. This position will be the wner of, and accountable for, UI/UX design, wire frames, and the team marketing presence on the web and mobile products developed within the Mobile Commerce Solutions cross-functional team, including the responsibilities below: Works within a cross-functional team in an Agile/SCRUM development cycle to deliver industry-leading innovation around payments; Assists in turning user stories into wireframes to create a holistic visual understanding of the desired solution prior and during Agile sprints around Web and Mobile development; Cultivates own understanding of user problems and opportunities for improvement and shares insights; Translates business needs and product requirements into best-in-class, user-focused, and intuitive user experiences; Brainstorms and mocks up interaction and interface design ideas within the cross-functional team; Presents ideas and adjusts designs based on feedback; Envisions, designs, and iterates by building prototypes, rapidly-producing, multiple possible approaches for internal review and usability testing; Works with Product Managers to create visuals for incorporating into product specifications; Designs current interfaces while planning for the direction of future iterations; Works collaboratively and closely with the visual design team as UX/UI is integrated into finished web pages and mobile applications; Works closely with the engineering team during the development process to ensure that designs are properly implemented and to maximize usability and performance; Develops Information Architecture documentation including site maps, user flows, schematics, and navigation models; and Assists with the design of product marketing, sales documentation, conference-related material, and other go-to-market articles.Successful applicants will exemplify US Bank's ethical principles of uncompromising integrity, respect for others, accountability for decisions and actions, and good citizenship.
Warren - Instore Retail Banker
Details: Retail Banker (In-Store) Demonstrate excellent communication skills, both written and verbal Demonstrate excellent organizational skills with the ability to prioritize workload and multi-task in a fast pace environment while maintaining attention to detail Responsible for marketing and selling bank products and services to potential customers Evaluate existing customer's needs and cross sell additional products and services Demonstrate proficiency with regard to policies, procedures, products and services pertaining to teller and new account transactions Demonstrate enthusiasm about Woodforest bank products and services when talking to both customers and potential customers Participate in sales and marketing activities for the purpose of meeting branch sales goals and objectives Deliver outstanding customer service to achieve customer satisfaction, retention and increase sales Responsible for developing professional relationships with retail partners to maintain the Bank's professional reputation Process teller transactions, open new accounts and balance a cash drawer timely and accurately Practice branch security procedures and protect customer confidentiality and privacy Demonstrate skills that contribute to building a strong team and maintaining a professional work environment Demonstrate availability and flexibility in scheduling to ensure coverage All other duties as assigned
Customer Service Representative I
Details: Job ID: 3613Position Description: Job Summary:Under general supervision and in accordance with established policies and procedures, the Customer Service Representative I will communicate with cardholders and credit union representatives on the telephone in order to provide information and resolve problems. The CSR I may also be responsible for performing additional clerical duties as assigned.Essential Functions: 1. Represents the bank and the Card Services area to Credit Unions and cardholders in a courteous and professional manner. 2. Uses multiple applications to provide information to cardholders regarding account balances, payment information, authorizations, and accrued interest.3. Answer questions related to all products, special promotions and additional account services available to the cardholder. 4. Makes decisions concerning removal or adjustment of finance charges, late fees, and overlimit fees within established policies and procedures.5. Research accounts in order to determine the source of problematic authorizations and assists with manual processing and removal of authorizations when needed. 6. Provides information to cardholders and credit unions regarding the dispute process and transfers them to Resolution Services when required.7. Keys non-monetary changes on accounts to include, but not limited to, updating addresses, updating last name due to marriage/divorce, placing/removing temporary holds or closing accounts when requested, and keying lost/stolen reports. 8. Orders additional plastics, PINs, and statements when requested.9. Provides information and takes action on accounts as requested by credit union.10. Notates accounts regarding information provided and all actions taken.Position Requirements:Additional Responsibilities:1. Assist in special projects as requested. 2. Consistently meet or exceed all department goals.3. Responsible for neatness of work and security of customer information.4. Performs additional responsibilities as assigned or directed.5. Basic knowledge and understanding of bankcard industry.Qualifications: High school diploma or equivalent 6 months of experience in customer service preferably in a call center environment. Excellent customer service and problem solving skills PC literate Ability to type 25+ wpm Ability to read and understand complex written materials, such as regulations and procedures. Knowledge of basic mathematical skills including addition, subtraction, multiplication and division. Easily adapts to changes in work environment Ability to handle large volumes of calls without losing accuracy. Remains calm when dealing with angry customers or co-workers Skills in organizing and prioritizing work. Excellent verbal and written communication skills. Able to establish good working relationships and resolve interpersonal conflicts professionally.Physical Requirements of the Job:Mostly a sedentary job with occasional walking in the work area or other areas of the division. Normal office pressure with high volume of repetitious tasks. May be stressful during high call volumes and/or due to the nature of calls.Availability:Tuesday-Saturday; 3:00PM-11:30PMVantiv is an EEO / AA employer.
ESTABLISHED CONSULTING FIRM - CLIENT SERVICES ANALYST & INTERNS
Details: At Philadelphia Business Partners, we offer a unique opportunity for any savvy marketing mind and socially creative finance and banking sales analyst & intern: The opportunity to be a key contributor to an innovative and bleeding-edge consulting firm The opportunity to work in an highly collaborative team environment – work with intelligent and happy people and have fun at work! The opportunity to work with and use the hottest gadgets, strategic sales approaches, and industry leading business executives A casual and fun work environment – yes, we have foosball, pool, Ping-Pong tables, and unlimited snacks and drinks Looking to use your skills with an industry leader? In the PBP CLIENT SERVICES MANAGEMENT TRAINING PROGRAM, you can use all of your professional ambitions to develop finance, marketing, consulting, and sales talents on a daily basis as you interact and do business with key business icons with the training of our veteran professionals. Join a company that has offices in 19 countries and consults for 37 of the TOP FORTUNE 100 companies.SEE YOUR AMBITIONS IN THE BANKING, FINANCE, AND SALES & MARKETING INDUSTRY COME TO FRUITION WITH ACTUAL CLIENT INTERACTION & FINANCIAL REWARDS IN EXCESS OF $100K AFTER OUR 2 YEAR TRAINING PROGRAM OR A POSSIBLE JOB OFFER AFTER GRADUATION!!!VISIT THE PBP WEBSITESEE OUR CLIENTSFor immediate consideration email us at You’ll also be taught how to lead a team within several industries, be responsible for P&L, and develop a plan to grow the business – all while honing your management, finance, strategic consulting and communication skills. You’ll have real responsibility from day one in all aspects of the business. And with our performance-based promotions, you’ll have real opportunity as well. Almost every one of our partners are board member of some of the largest corporations across the world Client Service Management Trainee & Internship Opportunities at PBP:The chance to "run your own business" and share in the profits you help create with each clientHighly marketable skills and training in business, management, finance, marketing, sales and consulting - all with a banking & financial sales focusRapid promotion based on performanceA fun, team-oriented work environment Thought we were done with opportunities........not quiteAt Philadelphia Business Partners, we offer a unique opportunity for any savvy marketing mind and socially creative banking and financial sales analyst & intern: The opportunity to be a key contributor to an innovative and bleeding-edge consulting firm The opportunity to work in an highly collaborative team environment – work with intelligent and happy people and have fun at work! The opportunity to work with and use the hottest gadgets, strategic sales approaches, and industry leading pharmaceutical and business executives A casual and fun work environment – yes, we have foosball, pool, Ping-Pong tables, and unlimited snacks and drinks
Branch Sales Manager
Details: The Branch Sales Manager will be responsible for delivering and selling a full range of branch banking services to individuals, businesses and municipalities. The incumbent has accountability for managing a branch and coordinating the sales and service activities throughout various VNB departments.Responsibilities include but are not limited to: Complies with the Secure and Fair Enforcement for Mortgage Licensing Act (S.A.F.E. Act) requirements and, where applicable, registration requirements. Develops and implements a Business Development Call Program through customer calling which involves loan officers, regional managers and other support personnel as required. Builds and expands customer relationships to maintain base and grow the branch. Develops and implements strategic business plans which are consistent with VNB corporate direction and result in achieving targeted loans, deposits and fees. Develops and manages the branch and individual sales processes to include sales skills proficiency and product knowledge. Participates in and supports CRA activities and programs. Participates in industry trade groups, business associations and charitable organizations. Submits accurate and timely sales reports. Conducts weekly sales and information meetings and manages an effective communication sales process. Trains, develops, recruits and appropriately assigns staff. Ensures that the branch is in compliance with Bank policies, all legal and regulatory requirements, Code of Conduct and Service Quality Standards.*Regular work hours and days assigned including Saturdays and Sundays. Evening hours as needed for networking and training.*
