Friday, April 5, 2013

( Commercial Construction & Entitlement Coordinator ) ( Construction Payroll Administrator ) ( AREA SALES MANAGER ) ( Construction Project Manager (Remote) ) ( Vessel Fitter 3 ) ( Commercial Plumber ) ( Construction Project Manager ) ( Sr. Product Manager - ACH/EFT Network Operations ) ( Front End Collector / Dialer Agent - Gateway One Lending & Finance ) ( Senior Mortgage Underwriter - Retail Mortgage Banking - Tempe, AZ ) ( Client Services / Loan Coordinator Manager / Mortgage ) ( Customer Service Consultant - Core Service Part-Time Daylight ) ( Personal Banker - Western Springs, IL ) ( Customer Service Associate / Banker - Springfield Chatham Branch ) ( Fraud Analyst ) ( Credit Risk Solutions Underwriter - Residential Lending ) ( Client Service Representative ) ( Mortgage Underwriter III (Wholesale) )


Commercial Construction & Entitlement Coordinator

Details: We are looking for an outstanding Commercial Construction & Entitlement Coordinator to join our team.   This position provides assistance to the Construction Department and relieves Management of clerical and administrative work by performing the following duties:   Creates and maintains project files as it relates to the feasibility of a site. Works with various cities, municipalities and outside consultants on a per project basis. Communicates with Legal and Real Estate Department staff on regular basis. Composes, prepares, distributes, and files confidential reports, memorandums, correspondences, spreadsheets and other documents as requested. Prepares outside consultant “Request for Quotes" (RFQs), review service agreements, and process invoices. Maintains and oversees multiple projects and deadlines at a time. Answers and screens incoming calls and arrange conference calls. Coordinates project manager’s calendar and appointments. Other duties may be assigned.

Construction Payroll Administrator

Details: Job Classification: Contract Our client, located in Alpaugh, is seeking a well-qualified Construction Payroll Administrator. This is a full-time, long term opportunity and is paying between $14-$18/hr., DOE. If you are interested in this position, please send an updated resume to Brian Thompson to bthompsoATaerotek.com or simply apply to this posting. Thank you. Join Aerotek Energy Services&#174, one of the largest providers of specialized personnel and management services to the commercial nuclear industry, the Department of Energy, the utilities industry, and engineering and consulting firms throughout North America. Assignments vary from several weeks to several years with many offering permanent opportunities. Aerotek offers comprehensive benefits to include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone, put it in the hands of a specialist. Join the Aerotek Energy Services team! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

AREA SALES MANAGER

Details: Are you looking for a challenging but rewarding sales position with lots of potential?If so, we have the position for you! Temps Plus is reviewing resumes for a part time Sales Manager in your area with the goal of quickly evolving this position into full time. This job requires a lot of “knocking on doors" to be successful and a knowledge of the staffing industry would be beneficial. We are looking for an experienced sales representative who knows how to work leads, can take direction but is also a motivated self starter. Temps Plus currently provides staffing solutions for New Home Builders in the area and we are looking to increase our current line of business and expand into new fields such as the Apartment industry as we have in our Florida market. We are looking for someone who has a strong background in sales and understands the real estate market. If you have ever worked for a new home builder, that knowledge would be truly beneficial for this position.Responsibilities: Prospecting and generating leads through in-person visits, telephone cold-calling and using a CRM system Continually monitor and research our target business to achieve maximum productivity and output Spearhead the development of effective marketing/sales campaigns to prospects Maintaining, servicing and growing our existing client database Actively participating in local networking organizations to increase business opportunities Acting as a liaison between our customers and internal staff Maintaining effective documentation and tracking sales activity, through our CRM system

Construction Project Manager (Remote)

Details: Bring your passion for fashion to today's Burlington Coat Factory. If you are interested in a career in retail, consider joining one of the largest off price retailers of apparel and home furnishings in the nation. We always have a large selection of quality name brand merchandise at huge savings; coats, clothing and shoes for the whole family, fashionable accessories, home decor, and everything for baby. Burlington means one-stop shopping for labels you love at prices you love even more. With more than 450 stores, we're always looking for good talent that can drive results. Position can be based near any of the following Southeast Regional areas: Atlanta, GA | Nashville, TN | Charlotte, NC | Jackson, MS | Birmingham, AL | Louisville, KYProvides project management for new stores, remodels and other projects. Responsible for the development of projects from preliminary site investigation, capital approval, entitlements, construction documents, bidding, budget approval, complete project cost control and construction through grand opening and project closeout. Responsible for the direction of outside architects, contractors, consultants/ professionals and developers of assigned projects to ensure that company standards for schedule, cost and quality are met. Oversees and directs construction management for larger or more complex construction projects. Leads and directs the work of Project Managers within their respective Division. Serves as the contact internally and externally for all scope, budget, costs, design and construction related items and issues for the life of the project. Manages multiple projects requiring effective interaction and coordination with other project team members and internal company departments as well as external parties. Creates projects in the company’s project tracking systems Assists team in monitoring and tracking project information and events within these systems throughout the lifecycle of projects. Develops and manages project scopes and budgets. Provides recommendations and design input to ensure that financial, marketing, and merchandising objectives for projects are met. Coordinates and leads on-site surveys of new and remodel projects including review of facilities for potential acquisition. Directs internal and external architects & engineers in the production of contract documents for assigned projects. Provides design professionals with Retailer’s standards & criteria and performs intermediate and final plan reviews to assure design integrity and compliance. Develops preliminary project costs, creates and manages project budgets, and facilitates project budget approval. Maintains and is accountable for the budget through completion of project. Solicits proposals for services, negotiates fees, and oversees contract preparation. Ensures assigned projects are completed according to the company’s standards for criteria, time, cost, and quality. Conducts regular field inspections on assigned projects, ensuring contractors’ compliance with contract documents and takes necessary corrective action to ensure objectives are achieved. Reviews and approves contractors’ application for payment as authorized in management approved contract and purchase orders. Schedules and approves store equipment and fixture setup activities to ensure timely occupancy of store including: delivery and installation of equipment, utility connections, refrigeration startup, receipt of all required occupancy licenses, and working with store operations to receive merchandise. Provides design and construction expertise to operations and departments in response to questions in the area of maintenance and repair. Assembles and approves contractor bidder list for each assigned project. Conducts performance evaluation on approved contractors, architects, and engineers at conclusion of each project Recommends and evaluates contractors, engineers and architects to be added to the pre-qualified list. Approves project-related expenditures, processes change orders for contracted work, and monitors ongoing costs for compliance with approved budgets. Initiates, coordinates and approves the project close-out process. Provides effective coordination between internal stakeholders, team members and outside parties i.e. developers, design consultants & governmental agencies as required to keep the lines of communication open and to achieve the desired project outcomes. Provides ongoing evaluation of best practice standards. Provides new idea input and recommendations for criteria and processes Store Development. Evaluates performance of architects, engineers and other consultants and provides recommendations for future work. Provides training and supervision to consultants and professionals regarding company standards and criteria. Evaluates team production workloads for assigning work for outsourced services and provides ongoing performance appraisals of outside consultants including recommendations for future services. Provides and maintains formal and informal channels of upward communication. Encourages the expression of new ideas, suggestions, and feedback from internal and external sources. Reviews suggestions for appropriateness and make recommendations for further action. Responsible for project schedule creation and maintenance with accountability for achieving all scheduled dates. Assists in the training and development of associates. Provides ongoing instruction to subordinates regarding the proper performance of work, according to best practice standards. Schedules the production of contract documents and coordinates work on special projects and provides training as appropriate.

Vessel Fitter 3

Details: Vessel Fitter 3 Job Description:Overview:Looking for a 1st class vessel fitter who can work under limited supervision for most vessel fittings while demonstrating an ability to perform planning, coordinating and layouts of a wide variety of vessel fittings independently. Fabricate, lay out, position, align, and fit parts of metal vessels.Pay Rate: $20-$25/hr. DOEBenefits available upon hire!!  Call 337-896-6066 TODAY!

Commercial Plumber

Details: Job Classification: Contract Currently hiring 3-4 Plumbers for a job located near downtown Austin.Pay : $18-22/hrJob should last until November 2013Experience: 4+ years commercial experience; high rise is not necessary but is a plus. Must have a valid license.Must submit a drug and background check. Join Aerotek. We specialize in the Environmental, Civil, Geotechnical and Construction Management industries. We are one of the nation's largest and fastest growing providers to these industries. We offer nationwide opportunities and comprehensive benefits to include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone, put it in the hands of a specialist. Join the Aerotek team! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

Construction Project Manager

Details: Construction Project Manager –Ft Myers, FLEnvironmental StoneworksThe nation’s largest turnkey provider of manufactured stone veneer – we design, manufacture, and install our products for many of the country’s leading builders and architects from coast to coast – seeks a seasoned, Ft Myers based Project Manager with hands-on masonry experience.A successful candidate will have a minimum of five years’ experience as a project manager in a stone or stucco or brick trade and demonstrate the ability to create and maintain a safe, competent, effective employee labor pool.  Candidate must be able to manage multiple projects simultaneously and maintain build schedules for a wide variety of projects and scopes while achieving the highest level of quality and service.We offer an attractive compensation package consisting of a base salary and quarterly incentive, comprehensive medical, dental, and supplemental benefits, PTO and company holidays, Safe Harbor 401k Retirement Plan, company vehicle, laptop, wireless service, cell phone, intranet and an entire organization driven to help you succeed. Summary The Project Manager is responsible for managing installation projects from start to finish within their assigned territory; including managing/developing installation crews, building strong working relationships with job superintendents, and ensuring jobsite safety, housekeeping, workmanship and quality control are at the highest possible levels. Essential Duties and Responsibilities Creates a culture of safety first, prides themselves on being a safety expert and owns our company safety programs above all else. Prides oneself on being an expert within all facets of masonry in and around stone veneer, brick, stucco, CMU, etc.  Constantly strives to be an expert on water intrusion, transition points and all masonry building codes. Creates and maintains an efficient installation schedule for his/her assigned territory that best satisfies all customer installation demands and balances crew and manufacturing capacity. Supervises and develops installation crews and enforces company policies – safety, quality, scheduling, communication & housekeeping Assists in developing and implementing company-wide installation procedures and best practices. Implements tight procedures and accountability regarding day-to-day operating procedures such as job-site inspections, communication follow-up with customers, pay policies for installation crews, absolute safety standards, back-charges, fines, discipline, etc. Builds strong relationships with customer Superintendents and trains them on our company’s products and installation techniques to better facilitate the delivery of our turn-key service. Provides oversight of field measurements and verifies installation of product in accordance with all specifications Handles customer issues and concerns in a professional and courteous manner that protects the interests of the company and also best satisfies the customer Interfaces with manufacturing and delivery for the purposes of production scheduling, product quality issues, new product development and purchasing of installation materials.  Oversees local warehouse.

Sr. Product Manager - ACH/EFT Network Operations

Details: Senior Product Manager - ACH/EFT Network Operations Position Purpose:   This position will be responsible for ensuring operational effectiveness and advantage of the network, including operating rules, fraud and risk, exception management. Responsibilities: •         Develop and manage network operation rules and processes, including settlement, compliance, exception processing, fraud and risk management strategies •         Develop approaches to create competitive advantage in areas of fraud and risk management across all payment applications •         Facilitate effective sales execution by providing sales tools and training, and supporting Fiserv sales and sales support teams at large client engagements. •         Perform other duties as required Required Qualifications:  •          Minimum of 10 years of business experience, and minimum of 5 years of experience in payment operations, compliance, and fraud/risk management •         Proven track record in working effectively and providing leadership in a matrix environment •         Detailed knowledge of digital payment networks and payment processing required •         Candidate must have very strong analytical skills as well as ability to capture and convey complex requirements and recommendations in writing or verbally. Fiserv, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.

Front End Collector / Dialer Agent - Gateway One Lending & Finance

Details: Gateway One Lending & Finance is a leader in the indirect auto finance market, and a subsidiary of Minnesota-based TCF Bank. As a part of the TCF family, Gateway One benefits from the resources and infrastructure of one of the Midwest’s largest financial institutions, while maintaining the agility needed to best serve our customers and partners. Gateway One provides flexible lending options to auto dealers and their customers in more than 40 states.  Powered by our corporate headquarters in Anaheim, CA; Gateway One’s sales teams report to offices in Northern California, Illinois, New Jersey, and Georgia, and work remotely around the Country. We hire the best talent in the industry.  We couple great people with best-in-class technology to generate exceptional results. Our culture is centered on honesty, communication, strong relationships, loyalty, and integrity. Our passion and determination brought us to the forefront of the auto finance industry, and continues to open doors to our future. Responsibilities:Perform all activities related to collecting amounts due on auto loans Handle approximately 100 calls daily (outbound and inbound) to borrowers Provide all Gateway One Lending & Finance customers with an exceptional service experience, consistent with the Company’s values of honesty and integrity Move from customer service calls to collections calls seamlessly, while maintaining a positive and appropriate attitude with all customers Comply with Gateway One Lending & Finance’s policies, procedures and practices as well as all state and federal regulations Resolve delinquent status by securing acceptable repayment arrangements Offer suggestions on how to meet financial obligation and determine a plan of resolution Accurately and professionally document systems with details of current contacts and subsequent results Meet and/or exceed monthly collection goals

Senior Mortgage Underwriter - Retail Mortgage Banking - Tempe, AZ

Details: As part of JPMorgan Chase, a leading global financial services firm, Chase has locations nationwide to serve our home lending customers with their mortgage or home equity loans. Our Loan Underwriters are dedicated to providing world class service that will maintain and grow a customer's relationship with Chase.   As a Loan Underwriter, you will underwrite and apply needed conditions to current program/product specifications with analysis of Capacity, Capital, Character, Collateral, and Condition. In addition, you will communicate the decision (approval, suspense, denial) to the appropriate individuals within the firm while upholding fair lending practices of JPMorgan Chase Mortgage. You will be responsible for productivity targets, and will ensure quality and customer satisfaction. Schedule:        M-F 8-5 / Overtime and weekends as needed

Client Services / Loan Coordinator Manager / Mortgage

Details: Client Services / Loan Coordinator ManagerLocation:    Lincolnshire, IL                 Position Overview:The primary function of the Client Services / Loan Coordinator Manager is to direct the daily operations of the Loan Coordinator Department. This position reports directly to the Assistant Vice President (AVP) of Client Services.Responsibilities: Manage a team of 20 to 25 people Ensure proper procedures are followed and production goals are met Ensure escalated issues are resolved in a satisfactory and timely manner Motivate staff and challenge others to achieve beyond their expectations Understand organizational priorities and the business reasons behind them Maintain composure in a fast-paced and high pressure environment Recover quickly from challenges and/or setbacks Perform in depth problem solving at various stages of the loan process Identify underlying issues and the root causes of problems Be approachable and accessible to staff; encourage open communication Report to the AVP of Client Services; keep management informed of all developments

Customer Service Consultant - Core Service Part-Time Daylight

Details: For over 150 years, PNC has grown into one of America’s most respected banks, because we’re committed to helping customers and employees reach their goals. You can depend on PNC to provide the training you need, along with an inclusive culture that recognizes your talent, values diversity and cares about social responsibility. Working with us means having an opportunity you can feel good about, with a Fortune 200 company that’s been selected as a “Great Place To Work” by Gallup. As a PNC Core/Card Service Consultant, you will be a part of one of the leading call-center organizations in the United States. The PNC Call Center, located in Kalamazoo, Michigan, is where over 2000 call-center professionals work with the industry's best systems, handling close to 3 million customer interactions every month. As a Service Consultant, you will work as part of a team of 12 to 15 professionals under a PNC Call Center Lead manager.Your days and weeks will follow a steady rhythm, based upon shift hours, and paced by a high level of customer contact. You'll use your analytical and relationship-building skills to take inbound customer calls, answer questions, resolve issues, and address customer concerns. You'll draw upon a professional manner and product knowledge to identify customer final needs and recommend PNC products. The PNC Call Center's commitment to market leadership means you'll get the best training and professional development in the call center industry. You'll also be supported by top technology and product experts, and have plenty of room to advance as you grow.The successful candidate will have the following qualifications:1+ year of Customer Service or Sales experience required.Strong verbal communication and computer skills required.Financial Institution and/or call center experience a plus!Spanish skills are a plus!

Personal Banker - Western Springs, IL

Details: For over 150 years, PNC has grown into one of America’s most respected banks, because we’re committed to helping customers and employees reach their goals. You can depend on PNC to provide the training you need, along with an inclusive culture that recognizes your talent, values diversity and cares about social responsibility. Working with us means having an opportunity you can feel good about, with a Fortune 200 company that’s been selected as a “Great Place To Work” by Gallup. As a Branch Financial Sales Consultant, you will bring value to PNC Bank and our customers, working independently and collaboratively to provide excellent service and effective solutions. You will also excel in an environment that is entrepreneurial, and that offers the support, resources and growth potential with an industry leader. Every day will bring new opportunities to use your sales experience, and product and procedural knowledge, as you work to identify the individual financial needs of our customers, and recommend PNC products and services that meet those needs. Above all, you’ll serve as a vital member of the branch team, consulting with customers to quickly and expertly guide their issues towards successful resolution, and help them achieve their financial goals. Ideal candidates will have: Excellent interpersonal and communication skills ( both written & verbal), and a professional manner Ability to work evenings/weekends, depending on branch needs Strong computer skills (Windows-based applications) Experience being evaluated/surveyed by customers is preferred A minimum of 1 year of customer service experience in a financial services, sales or retail industry is preferred, as is the ability to cross-sell products and services As an industry leader, we are committed to investing in resources that set us apart from our competition. For you, this means working for a company that provides excellent technology, call desk support and training tools. You will enjoy the prestige and security offered by a large company—with the manageability of a community bank atmosphere. Most of all, you will work with a company that values and recognizes how diversity and inclusion contribute to our success.

Customer Service Associate / Banker - Springfield Chatham Branch

Details: For over 150 years, PNC has grown into one of America’s most respected banks, because we’re committed to helping customers and employees reach their goals. You can depend on PNC to provide the training you need, along with an inclusive culture that recognizes your talent, values diversity and cares about social responsibility. Working with us means having an opportunity you can feel good about, with a Fortune 200 company that’s been selected as a “Great Place To Work” by Gallup. As a Customer Service Associate reporting to the Branch Manager, you will be an essential part of the customer experience in the branch. Each day will be different, but you will always enjoy a high level of customer contact. Whether on the teller line, or at the sales and service desk, you will focus on exceeding expectations with your product knowledge, cash handling experience and service training.Ideal candidates will have: A High School diploma or equivalent At least 6 months of cash handling experience A minimum of 1 year of customer service experience in a financial services, sales or retail industry is preferred Strong multi-tasking, interpersonal and communication skills ( both written & verbal), and a professional manner Computer skills to include Windows-based applications Ability to work evenings and weekends, depending on branch needs Ability to lift heavy coin, as well as stand on feet for long periods of time Prior experience in being evaluated/surveyed by customers is preferred As an industry leader, we are committed to investing in resources that set us apart from our competition. For you, this means working for a company who provides excellent technology, call desk support and training tools. You will enjoy the prestige and security offered by a large company—with the manageability of a community bank atmosphere. Most of all, you will work with a company that values and recognizes how diversity and inclusion contribute to our success.

Fraud Analyst

Details: OneWest Bank was founded as a regional bank, dedicated to customer service and a commitment to the community. We're Southern California's hometown bank, with a strong capital foundation, conservative management and a consistent focus on providing personalized relationship-based banking to all our clients.OneWest has 74 retail branches conveniently located throughout Southern California to serve consumers and businesses, small and large. With total assets of over $25 billion and $14 billion in deposits, OneWest has the size and strength to offer a wide array of banking products and services including personal and business banking solutions, jumbo mortgages, investment advisory products, small business and commercial banking loans. IndyMac Mortgage Services, a division of OneWest Bank, services mortgage loans on behalf of third parties and offers loan modifications pursuant to Home Affordable Modification Program ("HAMP") guidelines.We offer exciting and challenging employment opportunities for professionals in a fast-paced, results-focused environment. In addition to Southern California locations, OneWest has operation centers in Austin, TX and Kalamazoo, MI.EOE/M/F/D/VThe Fraud Analyst is responsible for analyzing moderate to complex account activity utilizing various fraud tools in order to detect and prevent fraudulent activity as well as investigate suspected, alleged or known internal and external fraud perpetrated against OneWest Bank. This position will also attempt all possible recovery of funds and/or property obtained through such fraud, and coordinate with appropriate law enforcement agencies to help identify and facilitate the prosecution of the person(s) perpetrating such fraud. Analyzes potential activity to detect and prevent fraudulent activity vased on reports, generated alerts, or notification from third parties.- Analyzes potential check and deposit fraud, prepaid, debit card and checking irregularities, andreturned deposited activity, wire activity, and new account fraud activity according to establishedrules and guidelines- Performs signature check analysis to identify potentially fraudulent checks, and with minimalguidance, makes recommendations to branch and business units regarding findings and properaction- Assists in developing recommendations for policies and procedures that would improve losspreventionPerforms investigations regarding actual and suspected fraud and provides appropriate resolution and/or guidance to the business unit.- Processes debit and prepaid card disputes within internal and regulatory guidelines- Conducts in-depth analysis of forgery investigations and recommends appropriate resolutions- Utilizes internal/external systems and reports to facilitate a comprehensive investigation of actsperpetrated against OneWest Bank- Handles the closure of undesired and negative accounts and tracks and reports those closed forcause- Provides support and training to business unit personnel to address fraudulent situations- Prepares monthly reports of all activities, including averted and sustained losses, and recoveredmonies- May train department staff in investigative techniquesPerforms ad hoc requests.Minimum Qualifications:3 years experience:- of direct work experience in loss prevention, retail operations, and investigations- Knowledge and understanding of the Uniform Commercial Code and federal/state laws andregulations relating to bank fraud, check and card processing rules, and compliance- Knowledge and understanding of loss prevention technical tools and related electronic securitysystems Bachelor's degreePreferred Qualifications:5 years experience: - of direct work experience in loss prevention, retail operations, and investigationsLicenses/Certifications: - Certified Fraud Examiner or risk professional desirable

Credit Risk Solutions Underwriter - Residential Lending

Details: We are delighted that you have chosen to explore the career opportunities available with EverBank! Primary Characteristics: This position reports to the Residential Credit Risk Solutions Director as a member of the Residential Credit Risk Solutions Group within the Residential Corporate Credit team. The Credit Risk Solutions Underwriter provides multiple over-flow duties and assignments for the residential lending division. Essential Functions: Serve as a dedicated underwriter to provide support for multiple corporate credit tasks to include: • Underwrites files from residential production channels. • Underwriting resource supporting internal departments for credit collateral on secondary investor guidance to clear regulatory audit findings and provide information and special reports as requested. • Supports exception process for all EverBank business units by assisting in the review and disposition of all Residential Lending program exception requests. • Supports a scenario desk for production channels and acts as an escalation contact for questions from production related to credit, collateral, process or policy questions. • Conducts credit research for special projects as assigned by the Residential Credit Risk Solutions Director. • Ensures that superior customer service is provided to include external customers and internal departments

Client Service Representative

Details: We are delighted that you have chosen to explore the career opportunities available with EverBank!This position is conveniently located at 11 Oval Drive in Islandia, NY. Primary Characteristics: The purpose of this position is to service, inform and assist Everbank customers providing an exceptional customer experience. Essential Functions: • Maintain quality service to all customers by answering product and service questions; cross-selling related products and services and being courteous and responsive to all customer's' needs • Maintain customer records by verifying and updating account information • Resolve product or service problems in a timely manner by listening, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting the solution, following up with the customer • Maintains bank operations by following establish policies and procedures; reporting needed changes; complies with Federal, State, and Local Banking regulations • Contributes to team effort by answering customer phone calls in a timely manner; by completing all duties as assigned • Takes ownership in problem resolution • Demonstrates proficiency in product knowledge, schedule adherence and meeting call time, cross sell and quality standards Minimum Qualifications (Knowledge, Skills and Abilities) • Basic math, clerical and typing skills • Full knowledge in the use of a personal computer • Ability to handle multiple tasks while maintaining a high level of service • Ability to understand and retain product and service knowledge • Effective verbal and written communication skills. Capable of tailoring communication to each unique situation. Active listener and good with probing to clarify any ambiguity • Demonstrates proficient product knowledge and schedule adherence • Consistently meets call time, cross sell and quality standards Training and Experience• High School Diploma or equivalent • 3 years or more experience in a customer service or call center environment • Call Center experience is preferred • Banking customer service experience preferred

Mortgage Underwriter III (Wholesale)

Details: We are delighted that you have chosen to explore the career opportunities available with EverBank!This opportunity may be hired as either levels I, II, III depending on experience and skillset. Primary Characteristics To review all loan submissions to ensure that they meet the investor guidelines. To weigh credit risk to ensure that the liability taken on by the company will result in a saleable loan. To provide superior customer service. Essential Functions • Review all loan submissions and follow-up conditions provided by borrower/broker • Ensure that Corporate operating standards are met for underwriting and compliance • Ensure that customer service commitments are met