PART TIME - Order Puller/Loader-OF East
Details: Job Description: The primary purpose of this position is to perform a variety of duties in loading, unloading, and moving materials within or near plant, yard, or work site. Performs any combination of receiving, storing and distributing tasks to assist in the distribution of product. • Responsible for frequently pulling and stacking product based on daily orders. Meeting specifics of customer orders in a timely manner. • Responsible for operating various pieces of equipment (i.e. Bendi, Palletizer, Dolly Loader, Pallet Wrapper, etc). • Responsible for keeping products separated, organized and in good rotation. • Support Preventative Maintenance Plans. • Monitor product quality frequently, reporting problems to mitigate safety issues. • Responsible for frequently documenting and reporting; Completing production and quality logs. Furnish accurate counts on load tags • Utilizing continuous improvement mindset, assist in identifying opportunities to improve processes. • Follow Good Manufacturing Practices. • Maintain a clean, sanitary and safe work area. • The employee will be required to use all personal protective equipment provided by the company in compliance with OSHA regulations. • Learn and adhere to safety and security policies and procedures. • Follow all sanitation and quality policies and procedures, and report any deficiencies. • Performs other duties as assigned.
DRIVER - FILTER COLLECTIONS
Details: FCC Environmental is seeking a Filter Collections Driver in the Springtown, TX area. This position will perform a broad range of manual tasks to safely drive and operate a stake bed or Box (straight) Class-B Truck. This includes, but is not limited to: moving via drum dolly, various assorted sizes (55-95 gallons) of drums and bins containing used filters or absorbents; transporting materials following all applicable laws and regulations; servicing parts cleaners at customer locations, including changing out solvent and performing minor in-field repairs; and transporting liquid waste material for recycling in accordance with EPA guidelines and DOT laws. This position works with established SOP’s (Standard Operating Procedures) with specific safety and environmental policies as stated by the Transportation Manager, Plant Manager, EH&S, and Branch Manager. Essential Duties and Responsibilities: Deliver excellent customer SERVICE to internal and external customers consistent with FCC’s Commitments: Selfless, Ethical, Respectful, Versatile, Innovative, Communication and Encouraging. Performs manual labor to unload and load drums, bins, totes, and poly tanks Ensure all drums are properly packaged in DOT-approved drums prior to transport Provide on time service to Parts Cleaner equipment on customer sites Maintain vehicle and equipment; coordinate maintenance and repairs with the Transportation Manager Complete paperwork for safe and legal transportation of materials Other duties as assigned.
Macy's Baybrook, Friendswood, TX: Retail Support - Receiving Team
Details: Overview:Although customer service skills are important in every position at Macy's, the Receiving Team Leader's primary responsibility is to provide support to the selling organization. This includes ensuring that your truck deliveries are properly unloaded, processed and allocated to the correct departments on a timely basis. While providing support to the selling organization is essential, a Receiving Team Leader must also posses an enthusiasm for people and have the energy needed to continuously motivate their staff and peers.Key Accountabilities:The position of Recieving Team Lead is a challenging position in which an individual has the opportunity to affect virtually every aspect of the store-line support. Some of these opportunities include:- General dock operations: Supervision of Receiving Team (10-25), direct all functions related to processing of all incoming and outgoing retail merchandise and fixtures. Oversee truck deliveries, unload trailers, process soft line and hard line inventory in efficient and timely manner, prioritize allocation of product to departments.- Ensure productivity and safety standards are maintained to include good housekeeping standards- Administrative responsibilities to include: ensure compliance of inventory control (breakage), paperwork audit, direct "return to vendor" requests to appropriate Receiving Team Managers & Merchandise Team Managers, input various data on line (PC).- Provide ongoing support to Receiving Team Managers & Merchandise Team Managers. Participate and provide support to store for twice yearly inventory audit.- Staff development to include hiring, training, coaching ,motivating and retention of a support organization. Conduct performance appraisals on a timely basis. Ensure daily feedback and recognition.Skills Summary:To be a successful Receiving Team Leader at Macy's it is imperative that you bring a strong management background. This should include 1 -2 years of related management experience.As a Receiving Team Leader you will have the opportunity to positively impact both customer service and store productivity through a variety of means.Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Driver
Details: Delivering Value Today... Driving the Standard for Tomorrow"Dayton Freight Lines is looking for professional drivers that want to start their career with a financially stable, family owned, growing company.We are currently looking for IMMEDIATE, talented City Drivers to join our positive, people centered team at our Walton, KY Service Center.City Drivers- Are responsible for efficiently operating a commercial motor vehicle by accurately completing pick-ups and deliveries of shipment on all city runs assigned throughout a designated radius of the domiciled Service Center, while maintaining effective cost controls and on-time service standards within established customer requirements. Superior training is provided before working along.
Shipping/Receiving Clerk
Details: Warehouse Shipping & Receiving Hudson warehouse seeking EXPERIENCED Shipping Clerk for 8am-4:30pm shift Temporary contract work. 40 hours per week. Monday through Friday. Individual will pick and pack items for shipment to retail stores. Assist in mail shipment. Heavy lifting is involved. Resumes must reflect shipping/receiving experience. Must have a clear background and drug screen. Submit resumes . NO phone calls.
QTS- Load Planner
Details: QTS- Load PlannerJob DescriptionQuad Transportation Services, a subsidiary of Quad/Graphics, is currently seeking a self-directed, motivated, and enthusiastic Load Planner. The Load Planner is responsible for creating the most cost effective loads based on our customers’ expectations and effectively communicating with multiple internal/external customers. This position is a 12 hour evening shift and does not rotate, but does offer flexibility to start at either 6pm or 7pm.
Line Haul Driver
Details: Is your career taking you where you want to go? When it began in 1924 years ago, Saia covered a two-state area: Louisiana and Texas. Today, Saia is one of the most successful LTL carriers in the United States, ranking in the top ten of carriers in the LTL sector. Much of Saia's growth has been accomplished through mergers and acquisitions. The road to a great career starts with Saia! Saia, Inc. (NASDAQ: SAIA) is a less-than-truckload provider of regional, interregional and guaranteed services covering 34 states. Saia is home to the industry-leading Xtreme Guarantee product, which guarantees total customer satisfaction from pick-up through invoicing. Saia offers complete North American coverage through partner agreements. With headquarters in Johns Creek, Ga., and a network of 147 terminals, we employ 7,400 people. For more information on Saia, visit the Saia Website at http://www.saia.com/ .We have immediate opportunities for experienced Class A Line Haul Drivers.Responsibilities include (but are not limited to):Line Haul Drivers operate various tractor-trailer combinations for extended periods of time, over long distances, between company terminals or yards, company facilities and customer facilities or work sites to pick up, transport, and deliver freight.The successful candidate will possess the following attributes: Possess class A CDL with doubles/triples and hazmat and tankers endorsements Minimum 12 months of tractor trailer driving experience Must have recent tractor trailer driving experience within the past 24 months Over the road driving experience Good safety record Experience hauling doubles (and triples where applicable) Experience with hooking/unhooking trailers from tractor itself and the pushing, pulling, placing, lifting and attaching or detaching of various types of converter gear when necessary Knowledge of DOT rules and regulations Knowledge of safe lifting techniques Knowledge of proper loading/unloading techniques Computer literate (Word, Excel, Email) Possess excellent customer service relations Experience with record keeping and shipment documentation Saia offers Line Haul Drivers: Generally receive two consecutive days off each week Linehaul runs include either system or dedicated runs, with some runs allowing the driver to be home every day (varies by terminal and run availability) Average 2,500 miles a week Paid New Hire Training: new drivers attend orientation and 5 days of training with a Driver Trainer Hazmat handling and forklift training Smith System training Saia offers an excellent benefits package that you can afford!Health Insurance - Medical/Rx/Vision/EAP with LOW COST employee contributions Employee Only: $12.00/week Employee +1 Dependent: $25.50/week Family: $37.50/weekEmployees with 10 or more years of service do not pay Employee Contributions!!Other great benefits include: Optional Dental Insurance Free Health Insurance after 10 years of service (no employee contributions)!! Free Basic Life Insurance and Accidental Death & Dismemberment insurance Free Short-term disability Optional Long-term disability coverage Other optional benefits such as supplemental life insurance, supplemental accidental death & dismemberment, critical illness insurance 401(k) plan with 25% match and immediate vesting Paid Vacation days, holidays and Personal/Sick Day Direct Payroll Deposit Paid weekly Employee Stock Purchase plan Credit Union Scholarship program Employee recognition programs Safety Awards program PAY: $0.4650 - 0.5316 cents per mileBecome part of the mission… At Saia, we are guided by a three-part mission that recognizes both our customers' needs as well as the needs of our employees. Based in part on our proprietary CSI (Customer Service Indicators) program, it is a mission that is truly unique in the industry.Partner with a successful company that built its mission statement around how the company operates each day: "Provide the best-in-class regional service defined by our Customer Service Indicators with cost-effective processes in an environment that respects employees and recognizes excellence."
Truck Unload Supervisor
Details: At Shopko, you will be in charge of our top priority:Serving our Customers better than any other retailer. We strive to accomplish this goal as individuals and as members of a team, not only in our stores, but throughout the communities we serve. This innovative approach means a career with Shopko is rewarding to your life, community, and career. Shopko is currently offering opportunities to join our team as: Truck Unload SupervisorGeneral Merchandise SpecialistApparel SpecialistPrice Accuracy SpecialistSalesfloor Teammate Qualified candidates will be energetic, passionate about providing exceptional customer service, and thrive in a fast-paced team-oriented work environment. Previous retail experience desired. Shopko offers competitive pay and benefits (medical, dental, and vision benefits for both full-time and part-time teammates), teammate appreciation discounts and sales, shared 401(k) savings plan & company match, scheduling flexibility, teammate scholarship program and community service grants. Apply at our Careers website at http://www.shopko.com/.
Regional Company Drivers & Owner Operators, Chicago, IL
Details: Company Drivers & Owner OperatorsRegional Runs We are a leading Food Grade Bulk Carrier and we are expanding our fleet in the Chicago and Surrounding Area Gross $50,000-$55,000 plus bonus Qualify for Additional Performance Incentives Up to 5% Of Gross line-haul Wages, Paid Quarterly Health Care Benefits from DAY ONE Weekly Paychecks Health, Dental and Vision Insurance Holiday Pay & Personal Days---Paid Paid vacations 401(k) with Matching Funds Bonus for Clean DOT Inspections (1 per quarter) Paid Orientation/Training Paid Uniforms Electronic Logs Make 15% more than most van drivers OWNER OPERATORS150-160K+ GROSS POTENTIAL Paid Tolls/EZ Pass Available First Rate Fuel Surcharge Program Detention Paid Right Away Performance and Longevity Incentives Weekly Settlements Health, Dental and Vision Insurance Available Weight of Tractor has to be less then 18,500lbs Please go to www.foodliner.com and click to apply now. Or call recruiting at 800-251-9569, ext. 2695
Operations Supervisor
Details: Operations SupervisorThis position will support the Director of Operations through management of Production, Pick & Pack, and Warehouse employees on a day-to-day basis. The Operations Supervisor will be responsible for ensuring the highest level of service for our clients and providing leadership that promotes and encourages teamwork. Supervise Production, Pick & Pack, and Warehouse employees to ensure all departmental goals are met Enforce all regulations and policies/procedures and work closely with Quality Department to identify corrective and preventative actions as necessary Identify areas of need for SOPs, with the ability to develop, implement, and manage each process Train employees in all areas of workplace involvement, including safety procedures relating to job processes Act as human resources liaison for all direct reports Provide assistance for fulfillment activities as deemed necessary Assist with Inventory Control processes as necessary Motivate and encourage employees through positive communication and feedback Analyze employee performance and provide feedback to the Director of Operations Evaluate current shipping, invoicing, and order processes and propose areas for improvement in efficiency, quality, and lowering overall expenses Act as point of contact for all issues regarding Facility (i.e. maintenance, contracting with outside vendors, etc.) Supply ordering and cost comparison/usage monitoring Investigate workplace safety accidents, create accident reports, and work closely with upper management to resolve issue(s) and identify corrective and preventative actions as necessary Work closely with Customer Service Supervisor to ensure cohesiveness between both departments Planning for business growth opportunities and monitoring for areas of continuous improvement
Truck Driver/Delivery Driver
Details: McCauley Brothers (a Ridley Inc. location) is seeking qualified candidates for a full time truck driver with a current CDL. Our drivers deliver directly to our customer farm sites throughout the region and must be able to provide great customer service and maintain good relationships with the customer. Shift start time is 7:30 a.m. and our drivers return home each evening. The position requires safe driving to the location, delivering the bagged equine feed using hand carts to unload bagged feeds into the assigned barns and locations. Qualified candidates must possess a current CDL, be committed to providing great customer service, working in a safe environment, possess the ability to move product on the handcarts, be able to pass a pre-employment physical and drug screen. We offer competitive pay and a full benefit program including health, dental, 401k and much more. If qualified, stop in between the hours of 8:00 a.m. and 3:00 p.m. to complete an employment application. Resumes may be submitted by mail to the address below or by email to . McCauley Bros111 Broadway PO Box 604Versailles, KY 40383NO PHONE CALLS
Shipping/Receiving Office Clerk-Weekend Shift
Details: A Shipping/Receiving Clerk position is available at United States Cold Storage in our Hazleton Facility. It is First shift Wednesday thru Sunday, 8:00am to 4:30pm. As a clerk you will be checking in drivers, handling inbound/outbound paperwork, scheduling appointments and coordinating trucks with the warehouse staff. Must be available to work overtime. Pay rate of $13.00/hr.
Construction Receiving / Inventory Control Clerk
Details: INTRODUCTION* This standard procedure will outline and define the position of Construction Receiving/Inventory Control Clerk for the company. BASIC FUNCTIONThe first basic function of this position is to receive in all materials to a specific the company, construction site.*The second basic function of this position is to ship out materials and products both to internal customers, and as may be required to external customers.*The third basic function is to maintain physical control of inventory. 1. REPORTING RELATIONSHIPS *The Construction Receiving/Inventory Control Clerk reports to and takes direction from the Construction Manager.*Reporting to this position are any part-time or temporary employees. 2. AUTHORITY *The Construction Receiving/Inventory Control Clerk has the authority to accept or reject materials received to our company within compliance of company policies and procedures and contract specification.*The Construction Receiving/Inventory Control Clerk has the authority to accept or reject materials or products for shipment from this company within compliance of company policies and procedures and contract specification. 3. RESPONSIBILITIES: The Construction Receiving/Inventory Control Clerk’s responsibilities include, but are not limited to the following: *The Construction Receiving/Inventory Control Clerk is responsible for the receiving of all materials to construction sites.*The Construction Receiving/Inventory Control Clerk is responsible for the shipping or distributing of all materials both internally and externally, at these specific construction sites. 4. DUTIES: The duties of Construction Receiving/Inventory Control Clerk shall include, but are not limited, to the following: *The Construction Receiving/Inventory Control Clerk will receive in all materials and to verify their correctness within accordance of company policies and procedures and contract specifications.*The Construction Receiving/Inventory Control Clerk will identify received materials and distribute the received materials to the proper areas within accordance of company policies and procedures.*The Construction Receiving/Inventory Control Clerk will control the stocking and distributing of physical inventory as to minimize losses and maintain acceptable quality. *The Construction Receiving/Inventory Control Clerk shall fill orders from internally generated paperwork and distribute the orders as required and within accordance of company policies and procedures.*The Construction Receiving/Inventory Control Clerk shall handle all materials returns within accordance of company policies and procedures.*The Construction Receiving/Inventory Control Clerk shall arrange the unloading of all incoming freight.*All other duties as assigned. 5. MEASURES OF PERFORMANCE *The Construction Receiving/Inventory Control Clerk will be considered to be performing satisfactorily when the following standards of performance are met or exceeded.*All duties as described in Section 6.0 are performed accurately and in an efficient manner.*A personal satisfactory or better rating on performance evaluations.
Delivery- Relief Route Sales Driver
Details: Fills in to sell and deliver product to stores over an established route to regular customers, including Convenience and Gas stores, small supermarkets, drug stores, etc. Drives a delivery bay vehicle and brings product into the store as it is sold. Responsible for product rotation and stocking on store shelves, displays, and in coolers/vending equipment. Builds small displays and sets up promotional materials such as pricing signs and banners. Generate invoices. Responsible for daily settlement of cash and charges. Places future orders for the next scheduled stop at each account. Has frequent interaction with store management. This positions requires pushing/pulling cases ranging from 20-45 pounds repeatedly throughout the day as well as kneeling, climbing, bending, reaching and walking while delivering and stocking the product.PRIMARY ACCOUTABILITIES - Sell and execute all promotions - Service all scheduled customers by the end of shift - Deliver product to store - Merchandise all accounts to local standards - Establish positive working relationships with primary contact at each accountRequirements:Basic Qualifications- 21 years or older - Pass the Drug Test - Pass the background check - Pass the validated Selection TestHELPFUL EXPERIENCE:- Working for a retail business or grocery store (for example, understanding store operations, knowledge of backroom/inventory, or stocking aisles and shelves) - Making sales calls and selling products (for example, introducing new products, launching promotions, establishing new points of distribution in existing accounts, or making deals) - Operating trucks requiring a CDL license (for example, performing basic functions like driving forwards, driving backwards, or maneuvering in tight spaces) - Performing basic financial calculations (for example, adding, subtracting, multiplying, dividing, and calculating profit percent, cost, margin, etc.)SRC:PBCType:Shift:DaysEqual Opportunnity Employment M/F/D/V
Export Document Specialist
Details: Ajilon Professional Staffing is the fastest-growing staffing service in the world specializing in the temporary and permanent placements of premier administrative and management professionals. We have a great opportunity for an OCEAN EXPORT Documentation Coordinator with one of our most respected logistics & freight industry clients located in the North Houston/Greenspoint area. PLEASE NOTE:Our client will be relocating their office from the Greenspoint area to the Houston inner loop area – North Heights at the end of this summer 2013. All candidates applying for this position MUST be open to working in the North Houston/Greenspoint area initially and then working in the inner loop (North Heights) area in the long run.** ALL CANDIDATES MUST HAVE:1) OCEAN FREIGHT experience ONLY (NOT other types of freight experience such as Ground or Air)2) EXPORT experience ONLY (NOT Import)3) Extensive DATA ENTRY experience with high accuracy at a fast pace (10,000+ kph) This is a contract-to-hire opportunity. All applicants must be open to working contract. The pay range is $14-16/hr DOE. Job Duties:• Input master bills of lading in Flagship and compare against booking note, dock receipts, hazardous cargo information• Prepare and send draft n/ns and invoices; and send to customers• Prepare Shipper's Export Declaration for U.S. customs• Invoice and post bills of lading and prepare/release original documents per customer instructions• Create vessel/voyage files and ensure documents are easily accessible • Finalize and send to agents at port of discharge correspondence documentation• Maintain letters, emails and records in an organized file system and correspond accordingly• Resolve issues with clients according to their invoices Qualifications:• Self-motivated• Takes initiative• Works well with others• Great attention to detail Requirements:• HS Diploma or equivalent• Minimum 1-3 years ocean export experience Please submit resumes to: **Due to the number of applicants, only those meeting the above requirements will be contacted.**
Load Planner
Details: Exel, the global leader in supply chain management, providing customer-focused solutions to a wide range of manufacturing, retail, and consumer industries, has nearly 25,000 associates in over 350 sites in the United States and Canada. Exel manages more than 80 million square feet of warehouse space (equivalent to almost 1,800 football fields), and has annual revenue of nearly $4 billion in this region. With headquarters located in Columbus, Ohio, Exel has a customer base including some of the world’s best-known and most successful companies. Exel's comprehensive range of innovative logistics solutions encompasses the entire supply chain from design and consulting through freight forwarding, warehousing, and distribution services to integrated information management and e-commerce support. Exel has, for several years, followed a very clear strategy. The core mission and individual cornerstones of this strategy are closely matched to an exciting growth market. Exel has a clear mission – to create new value in the supply chain for our customers, employees, and shareholders. Exel's strategy and business model make it ideally positioned to develop within the logistics market... meeting our customers' needs with innovative solutions that bring together the best of Exel's people, processes, and core capabilities. We are already meeting this challenge. We are searching for a Load Planner. The Load Planner is to ensure effective coordination (including maximizing service and cost performance) of inbound and outbound freight movements, including shuttle service activities for all customer orders and manufactured inventory between the carrier and consignment locations. Build and validate (cost, service) daily load plan through EFMS, Topex, or TMS system or Red Prairie Route interactive, expedite requests and ensure all principal request carrier selections are honored Ensure carrier receipt of daily load tenders via 204, fax, or TMS equip Coordinate appointment acquisition to ensure adherence to customer delivery requirements Communicate frequently with internal (Exel transportation, customer support, operations) and external customers (carriers, client transportation, client Customer Service Organizations) to ensure consistency in direction and expectations Coordinate carrier pickup times, and provide daily shipment plan to distribution center Identify and execute continuous improvement opportunities that improves financial performance and service levels, enhancing value proposition for internal and external customers Identify compliance issues and participate in metric feedback process. Propose possible remedies / action plans to Operations Supervisor Provide yard and shuttle service supervision
Route Trainee
Details: To manage a route in the absence of a Route Representative or as needed. Identify and acquire high quality, long-term, “preferred" customers to support growth through acquisition. Provide exemplary customer service. Insure the growth of both revenue and number of customers. Safely operate company vehicle, sell and deliver package water cases and, on average, 150+ 3 or 5-gallon containers of water per day. Each 5-gallon container weighs approximately 43 pounds. Develop a relationship with and provide service and products to existing customers that insures customer retention and customer loyalty. Complete service calls, resolving customer problems or complaints. Respond to customer calls on company provided cell phone in a safe and timely manner. Use PC process/system to manage customers in keying transactions, balance all route activates, follow daily and am/pm procedures, and maintain customer data. Protect company assets, including collection of equipment and payments. This includes protection of route representative, by diligently performing all duties in a safe manner.
Shipping Coordinator - Temporary
Details: Leads communication within shipping area Schedules/coordinates freight forwarder transactions Maintains shipping records, including providing tracking or shipping history information to customers on request Prepares shipping paperwork as well as completes shipping transaction in appropriate systems Provides guidance to others within shipping area Communicates status of shipping activities to appropriate personnel Review open customer orders Generate shipping output documents as required, invoicing, etc. Coordinate shipping of freight by contacting appropriate freight carriers
Transportation Supervisor
Details: Transportation Supervisor needed for our Elkton, VA terminal. This will be a Day Shift position.Responsibilities include but not limited to: Daily load and route planning Dispatching trucks to designated locations in a timely manner Communicating with Customer daily by phone and email Managing of 30 to 50 drivers daily Salary commensurate on experience Full Benefit package available including: Medical, Dental, Vision, Hearing, 401K, Short and Long term Disability and Life Insurance Paid Vacations after 1 year of service
General Transportation Manager
Details: Exel, a leader in supply chain management, provides customer-focused solutions to a wide range of manufacturing, retail, and consumer industries in over 500 sites in the United States and Canada. With over 40,000 associates, Exel manages more than 85 million square feet of warehouse space (equivalent to almost 1,500 football fields) and has annual revenue of over $4.5 billion in this region. With headquarters located in Columbus, Ohio, Exel has a customer base including some of the world’s best-known and most successful companies. Exel's comprehensive range of innovative logistics solutions encompasses the entire supply chain from design/consulting through warehousing/distribution services to integrated information management and e-commerce support. Exel has, for several years, followed a very clear strategy. The core mission and individual cornerstones of this strategy are closely matched to an exciting growth market. Exel has a clear mission – to create new value in the supply chain for our customers and employees. Exel's strategy and business model make it ideally positioned to develop within the logistics market... meeting our customers' needs with innovative solutions that bring together the best of Exel's people, processes, and core capabilities. We are already meeting this challenge. General Manager - Transportation -Mechanicsburg, PATo maximize the weekly, monthly, and annual performance of the site by providing leadership, focusing on customer requirements, operational performance, positive workforce motivation, individual development, succession planning. To make Exel the customer’s provider of choice and a great place to work.Customer Ensure customer/vendor contract requirements are administered and enforced Maximize the performance of the site inventory management system to ensure: Care, custody, and control of customer inventory Productivity and space utilization (efficient product placement, etc.) Accuracy (to floor and customer book) Proper utilization of information technology Associate Ensure a safe, secure, clean and fair work environment for associates Implement associate performance reviews, individual development plans and succession plans Ensure site operates to the routines outlined in the site interaction matrix and standard operating procedures Ensure company policies are communicated, administered, and enforced (i.e., accounting, operational, regulatory, and administrative) Take an active leadership role in managing turnover to the appropriate level (among hourly and management staff) Ensure associates and supervisory staff have proper access to the necessary tools to perform their assigned duties and that the tools are routinely accounted for and adequately maintained Process Oversee execution of workshop action plans, projects and best practice sharing / implementation Develop/achieve budget(s), revenue, profit (P&L) for site, and reviews agreed budget with client Develop/achieve the annual site operating plan and goals; reviews plans and goals with client Monitor service levels and customer satisfaction to ensure performance meets customer/vendor, and Exel (balanced scorecard) contractual requirements. Report on performance measures. Lead and provide direction to site workload planning and volume forecasting (i.e., staffing, equipment, space) Performs other duties as assigned.