Operations Director, Property Management ~ Your Mini-Business
Details: Operations Director, Property Management ~ A State is Your Mini-Business Senior-caliber property management professionals, ready to take on a portfolio of properties and the supervisory responsibilities that go with it, have an excellent opportunity to display their skills as a Director of Operations, Property Management, for American Homes 4 Rent in North Carolina. Besides gaining an upward trajectory in your career, you'll get in on the ground floor of a rapidly growing company that's unique in the industry ~ one of the country's fastest-growing owners of single-family rental homes. As the director in the North Carolina market, you're the go-to person for the entire state, in charge of multiple offices and upwards of 2,000 properties. This is a showcase role that will speak to your leadership abilities, tenant mediation capabilities and metrics-driven reporting skills. It's ideal for the entrepreneurial spirit who wants to blaze a trail. We're progressive enough to hire talented people, hand over the running of an entire state to them, and give them the latitude to implement their vision. That person could be you. Join a company that recognizes, ratifies and rewards top performers and apply today. American Homes 4 Rent is focused on acquiring, renovating, leasing, and operating residential homes. We are a primary leader in the home rental market by aggregating a diversified portfolio of quality properties in our target markets. We are providing high levels of satisfaction to our residents and becoming respected members of our communities.
Receptionist - Entry Level Office Support
Details: Each year JobGiraffe places thousands of candidates in direct hire, temp-to-hire, and contract positions. Are you looking for a great entry position?Do you have Front Desk Reception or phone-answering experience?Are you looking for a chance to learn and grow within a successful Lake County firm? If so, then please read on, as our client may have the right job for you...Lake Country, IL - Lake Forest Area (North Suburbs of Chicago, IL) - Receptionist - Entry Level Office Support - $15.00 per hour to start... Our client, a dynamic privately-held investment firm, is expanding their Lake County offices making this Entry Level position highly desirable for someone with the right background and skills. As the Front Desk Receptionist for our client, your job duties will include: Being the first point of contact for all incoming visitors to the firm Answering and directing any general phone calls to the firm via a small multi-line phone system Assisting those calls that 'ring-back' to get to the correct department and/or individual Supporting the Professional staff as needed Assisting with a variety of general office duties To apply for this Receptionist / Entry Level Office Support position you must possess: At least one year of full-time experience as a Receptionist OR A two or four year college degree ( any major ) with part-time office experience or internships A professional and helpful demeanor, as you will be the 1st impression of the company A willingness to dive in head first A desire to learn, grow and begin your career! While some amount of prior experience within a Receptionist / Office Support role is needed to apply for this position, our client will also be looking for someone who will jump in and not be afraid to take on a variety of duties and responsibilities even if you are a bit unsure of what you are doing at first! Yet, you must not mind assisting with routine duties such as ordering lunch or counting and reordering printer cartridges! The starting salary for this Receptionist / Entry Level Office Support position is $15.00 per hour. In addition, you will also receive full benefits that include full medical and dental insurance coverage, a 401k plan, and much more within your first year! The location is great - right off the Tri State Tollway near Route 60! To apply for this Receptionist / Entry Level Office Support position please use the APPLY NOW button to begin the application process.
Jr. Acct. Rep - FULL TIME
Details: For More Information Contact:Nicole, our Human Resource Manager at (314)361-2080www.stlexecutives.comSTL Executives is an entry level sales and marketing firm that works closely with Fortune 100 clients to provide promotional sales and acquisitions in the St. Louis area.STL Executives, is currently looking for quality entry level individuals to train and advance through our sales and marketing management training program.We are looking to train in:* Entry Level Sales and Marketing* Sales and Marketing Management* General Business Development* Campaign Development* Public Speaking* Business Operations (Emphasis in Entry Level Sales and Marketing)* Entrepreneurship
Accounting - Accounts Payable Specialist - Up to $16.00 p/h to start
Details: Each year JobGiraffe places thousands of candidates in direct hire, temporary, temp-to-hire, and contract positions.Do you have experience entering a high volume of Accounts Payable on a weekly basis?If so, our client may have the right job for you...Bensenville Area (Near Northwest Suburbs of Chicago, IL) - Accounts Payable Specialist - Up to $16.00 per hour to start...Our client, a thriving transportation provider, has an immediate opening for an Accounts Payable Specialist. Your job duties will include: Processing a high volume of payments ( Accounts Payable ) on a weekly basis Reconciling vendor statements Investigating invoicing errors Handling vendor account analysis when neededTo apply for this position our client requires that you possess: At least one year of full-time Accounting Department experience where you specifically handled entering a high volume of vendor payments ( accounts payable ) weekly Strong Excel skills A love of working with numbers and figuresIdeally our client would like to see candidates who have completed some amount of college level accounting course, however, this is not a requirement for applying.The starting salary for this position is up to $16.00 per hour to start. There are also SUPER benefits that include medical, dental, Rx, vision, short and long term disability, life, 401k, profit sharing, a generous PTO program and much more!Great location just west of O'Hare.To be considered for this position please use the APPLY NOW button to begin the application process. Keywords: Accounts payable, A/P, accounting, manufacturing
UNIX, WebLogic - Middleware Engineer
Details: About Chase: Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.3 trillion and operations in more than 60 countries We serve more than 50 million consumers and small businesses through more than 5,600 bank branches, 18,700 ATMs, credit cards, mortgage offices and online and mobile banking as well as through relationships with auto dealerships. Card Services offers a wide variety of general purpose and partner based credit cards to meet the needs of consumers, small businesses and corporate clients. As a Chase employee, you'll be part of a company that makes a real difference every day for our customers, our communities and ourselves. With a focus on customer service, you'll put others first, do what's right and create solutions that make lives better. We invite you to build your career on our strong foundation and help shape what's next - for you and for us. Job Description: As a Middleware Engineer, your primary duty involves troubleshooting of production systems as well as deployment of new middleware infrastructure. Responsibilities:Provide middleware support for project deployment, production troubleshooting and performance analysis of production systems. Frequently anticipates problems and analyzes ways to mitigate the risk Articulates the business value and impact of advanced technical and non-technical information and understands when to escalate issues Provides effective production support including accurate problem identification, ticket documentation and customer/vendor dialogue Documents small-to medium-scale projects and delivers presentations with minimal supervision Dissects complex situations and refocuses on critical technology tasks Must have a high degree of technical expertise/professional mastery to recommend process improvements Is often consulted by peers and seen as the informal leader on tactical problems
UNIX, WebLogic - Lead Middleware Engineer
Details: About Chase: Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.3 trillion and operations in more than 60 countries We serve more than 50 million consumers and small businesses through more than 5,600 bank branches, 18,700 ATMs, credit cards, mortgage offices and online and mobile banking as well as through relationships with auto dealerships. Card Services offers a wide variety of general purpose and partner based credit cards to meet the needs of consumers, small businesses and corporate clients. As a Chase employee, you'll be part of a company that makes a real difference every day for our customers, our communities and ourselves. With a focus on customer service, you'll put others first, do what's right and create solutions that make lives better. We invite you to build your career on our strong foundation and help shape what's next - for you and for us. Job Description: As a Middleware Engineer, your primary duty involves troubleshooting of production systems as well as deployment of new middleware infrastructure. Responsibilities:Provide technical guidance to the team members Analyze requirements and technical solutions Provide middleware support for project deployment, production troubleshooting and performance analysis of production systems. Frequently anticipates problems and analyzes ways to mitigate the risk Articulates the business value and impact of advanced technical and non-technical information and understands when to escalate issues Provides effective production support including accurate problem identification, ticket documentation and customer/vendor dialogue Documents small-to medium-scale projects and delivers presentations with minimal supervision Dissects complex situations and refocuses on critical technology tasks Must have a high degree of technical expertise/professional mastery to recommend process improvements Is often consulted by peers and seen as the informal leader on tactical problems
Team Leader - Call Center
Details: Dimension & Scope: The Team Leader Customer Care role is the first supervisory level position in the Team Leader career path. This position is responsible for supporting; coaching; developing and supervising a group of employees in a Service Center/Operations environment (60%). Individuals are committed to continuing personal and professional development through mentorship; on-line courses and on the job training (25%) while maintaining phone skills (15%). The Associate Team Leader will be effectively using various tools; running reports; demonstrating leadership through acknowledging the fair and consistent application of policies while demonstrating a variety of coaching styles and techniques. This position will have up to 18-20 direct reports. Principal Duties and Responsibilities: Effectively interact with team members that have diverse backgrounds and temperaments, while demonstrating a genuine interest in team members, maintaining open lines of communication with team members and being an advocate for team members. Coach team members on their performance on a regular basis, and write and deliver bi-annual performance appraisal. Communicate positive as well as negative feedback, adapting coaching styles depending on the situation and audience, providing feedback that is specific and constructive and encouraging all team members in incremental performance improvement. Consistently monitor team to proactively identify potential problems and with guidance ensures appropriate parties are engaged through to resolution. Develop relationships within the supporting business units to help resolve issues related to team members (e.g., Human Resources, WFM, Quality, etc.). Through coaching, ensures Agent metrics are achieved, i.e., PTV, Schedule Adherence, Attendance. Able to take end-to-end ownership of employee issues that require liaison with others. Use and promote Company recognition programs and understands the direct correlation between recognition and retention. Meet or exceed all deadlines for reporting. Demonstrate skills at analyzing trends and assist in creating action plans that determine a solution. Demonstrate teamwork by supporting and assisting other Team Leaders as necessary. Demonstrate the Convergys culture through both behavior and attitude. Effectively use business standard oral and written communication skills on a daily basis. Using developed communication skills participate in recruiting efforts, attend calibration sessions, participate in conference calls, etc. Demonstrate flexibility by working varying shifts and responding to unanticipated events. Oversee transportation issues where present. Maintain phone skills while applying knowledge to day-to-day project experiences. Responsible for day-to-day functional supervision of non-exempt work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organizations policies and applicable legal requirements. Education & Professional Certifications: Bachelor's degree in related field from a four-year college or university with zero to three years related experience; or Equivalent combination of education and experience Candidate Profile: "Modeling the Way" by setting positive examples of behavior and attitude for program level activities. Proven time management skills Excellent customer service and support skills Able to work well under pressure Exhibit professional demeanor Strong written and oral communication skills, including presentation skills Able to work a flexible schedule Experience with providing and receiving coaching and feedback Able to multi-task Good planning, organizing and problem-solving skills Able to encourage, motivate and provide recognition Must have proficiency with various software applications programs including e-mail messaging applications, Microsoft Word and Excel Environment, Physical & Other Requirements: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Part - Time Customer Service Representative - Kingston, NY
Details: Position Description: When you are in the business of health care, you're in the business of people. At UnitedHealth Group we want every customer experience to be distinctly personal. The challenge is complex. When people call us for help, their focus is on getting the best care possible. We help them understand their benefits and their options. This part of their lives matters a lot to them and it matters just as much to us. Our customer service teams have a serious responsibility to make every contact informative, productive, positive, and memorable for what it says about how much we care.The Customer Service Representative is responsible for answering up to 80 incoming calls from members and providers while ensuring a high level of customer service and maximizing productivity. Primary Responsibilities:Respond to complex customer calls Resolve customer service inquiries which could include: Benefit and Eligibility information Billing and Payment issues Customer material requests Physician assignments Authorization for treatment Explanation of Benefits (EOB) Provide excellent customer service Constantly meet established productivity, schedule adherence, and quality standards
OptumRx, Workflow Consultant (Proposals)
Details: Position Responsibilities: Monitor team inbox for all new incoming projects. Verify that all RFP documents, including census and claims files and client attachments are included for the RFP. This information is received and you would work with sales team to obtain any missing information (i.e. missing fields in the claims file) or Word documents, Excel files, or CVT file formats. In addition, verifying that we have received the log-in information for the site if the proposal is an online bid, or tracking down an appendix if it is not included. Finally, you may have to reach out to Sales leadership to find out who the assigned Sales Director is, if one is not listed when we receive the email. Additional Responsibilities: Generate PRF (Proposal Request Form) from SFDC SalesForce.com (CRM tool) AKA SFDC. Calculate bid level (1-10) for all RFPs/RFIs by using an Excel sheet that is developed an internal to the OptumRx. It has several formulas that determine the bid level depending on the parameters entered by this individual. Examples include the number of performance guarantees, requirements, is a contract needed, etc.Enter proposal information into SFDC and track all proposal activityHandle ad hoc requests for RFP content from sales and internal partners (UnitedHealth Care M&R, National Proposal Services and UnitedHealth Care C&S)Assign all RFPs/RFIs to BDMs and PDAs Based on product (carve-in versus carve-out) and based on complexity rating of 1 รข€“ 10. (see calculate bid level above). Pre-populate standard responses using the PMAPs database
Regional Sales Director, United Retiree Services-Public Sector
Details: Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.Sales representative for United Retiree Solutions (URS) responsible for channel partner, broker/consultant and direct sales to new customers in the Public Sector segment. The main focus of the Regional Sales Director is the consultative sale of retiree-based solutions from a broad product portfolio to states, municipalities, counties and school districts. The Regional Sales Director will report to the National VP of Sales.Job Responsibilities: New Business SalesAccountable for prospect from presale to implementation Attain targeted sales goals for region and produce sales resulting in profitable premium levels Lead cross-functional team to achieve positive sales results, working closely with subject matter experts and internal UnitedHealth Group channel partners Responsible for being compliant with all URS processes, especially sales process documentation and reporting Responsible for managing the sales opportunity through the entire defined sales process Travel as requiredRelationship Building: Develop and maintain: Strong channel partner and broker/consultant relationships Key internal relationships Is viewed by the customer as a trusted consultant on retiree healthcare cost and quality topics Understand customer, partner channel, and broker/consultant needs and provide value-added consultation on retiree solutions Identify key brokers/consultants for development Present a positive image of URS/UnitedHealth Group in the marketplace Community involvement through professional organizations, associations and local organization Maintain expert knowledge of all URS products, services, and underwriting practices and principles Effectively communicate URS strategies, vision, and mission to the marketplace
Complaints & Grievances Resolution Specialist - Baltimore, MD
Details: Position Description:Flexible? Friendly? Fast on your feet? That's a great start. Accurate? Accountable? Self Directed? These traits can take you places. Our claims operations are the focal point of handling information about services patients receive and they way those services get paid. It's complex, detailed work. It's fast paced challenge. It's a job that calls on you to be thoughtful, resourceful, team-driven and customer-focused. To put it mildly, there is never a dull moment.The Complaints & Grievances Resolution Specialist reports directly to the Manager Consumer Affairs and is responsible for the Medicare grievance and complaint process. This position also interacts via telephone and written correspondence with Medicare members by answering questions/inquiries regarding the Medicare grievance process. Primary Responsibilities:Interacts with Medicare members and providers via the telephone to explain the grievance process. Correspond in writing with members and providers regarding grievance process and resolutions.Record, investigate and resolve customer and provider complaints and grievances as detailed in the Complaint/Grievance procedure narrative.Maintains grievance and complaint investigation files.Tracks grievances as required by CMS to ensure reporting timelines are met.Assists in the education of new customers and in the re-education of existing customers to the proper complaint/grievance procedures of the health plan.Tracks and follow-ups on complaint and grievances, utilizing on-line systems and procedures, according to the established guidelines. Analyze and identify trends and provides reports as necessary
Customer Care Professional - Greensboro, NC
Details: The role of the Customer Care Professional is to build trusted relationships with members across their health care lifecycle. This is done by assisting in plan selection and enrollment, educating members about management of their health and well being, helping members to maximize health plan benefits and personal health care dollars and owning customer service inquiries through to resolution. Responsibilities: • Assist members with selecting the best benefit plan options available to them through the enrollment process, including enrollment in specialized care programs • Resolve member service inquiries related to: o Medical benefits, eligibility and claims o Financial spending accounts o Pharmacy benefits, eligibility and claims o Correspondence requests • Educate members about the fundamentals of consumer-driven health care including: o Managing health and well being o Maximizing the value of their health plan benefits o Choosing a quality care provider o Premium provider education and steerage • Own problem through to resolution on behalf of the member in real time or through comprehensive and timely follow-up with the member • Help members navigate myuhc.com and other UnitedHealth Group websites • Intervene with care providers on behalf of the member • Research complex issues across multiple databases and work with support resources to resolve member issues • Assist members with provider appointment scheduling • Connect members with internal specialists for assistance when needed • Partner with others to resolve escalated issues • Provide education and status on previously submitted pre-authorizations or pre-determination requests
Sierra KA Strat Acct Exec
Details: The Key Account Strategic Account Executive is accountable for servicing and renewing the customer year over year.- Accountable for customer (employer) loyalty and satisfaction, as measured by survey results and persistency.- Establish, cultivate and manage the customer relationship at multiple levels, serving as a healthcare consultant and trusted business advisor to this customer.- Establish, cultivate and manage relationships with consultants and brokers, recognizing the value they bring to our customer.- Create the strategic retention and growth plan for assigned customer, documenting and maintaining the plan within the formal Strategic Account Plan tool.- Strategically plan, negotiate and influence the interactions and relationships with customer, their broker/consultant and internal team members to achieve strategic account goals.- Responsible for value delivery to customer including plan performance, account management and service results.- Develop and maintain a detailed knowledge base of assigned customer, beyond the traditional healthcare-focused information/knowledge, to become an extension of the customer's business.- Clearly demonstrate the value propositions for specialty and ancillary business to improve customer growth and retention..- Strategically plan and meet with customers quarterly, identifying trends and offering solutions per the Insight Driven Solutions (IDS) consultative and solutioning process.- Determine and clearly articulate the value story, trend drivers and tracking of solutions performance to the customer.- Meet all performance required as a result of managing and monitoring activities along the customer life cycles.- Responsible for Medicare Advantage Group Retiree block of business servicing and renewal negotiations.- Coordinate meetings & in-home appointments for prospective Retiree Members to enroll them.-Coordination of manual internal retiree enrollment application process.-Responsible for coordination of Medicare Advantage plan design development, Group Retiree documents and marketing materials with UHC M & R (Medicare & Retiree).-Manages relationship with Medicare Exchanges, coordinates transition of existing Medicare Advantage Group Members into Exchanges.Nevada health and life insurance license required
