Bilingual Customer Service Representative
Details: The primary function of Claims Customer Service Representative is to provide telephone customer service and assistance to Callers. The secondary function is to provide clerical support to Claims Adjusting and Management Staff. The technical aspects of this role require the use of many varied systems and functions. Training is provided in a hands-on environment by the CSR Team Lead or an experienced Team Member. The CSR role is part of a Team environment, which requires group accountability to complete all necessary support and functions of the Operational Team as a whole. The CSR role reports directly to CSR Manager or Team Lead. PRINCIPAL DUTIES AND RESPONSIBILITIES:1. Provide telephone customer serviceGive status updatesRouting calls2. Provide clerical support to Claims Adjusting and Management Staff by performing miscellaneous and clerical duties in various systems. JOB REQUIREMENTS•This level of knowledge is generally acquired through a high school diploma or equivalent education. •2+ years working knowledge of basic insurance industry terms and practices preferred •2+ years customer service experience
Service Product Associate- Administrative
Details: 13-9356 Service Products AssociateCleveland, OhCT Corporation is looking for a Service Products Associate for our Cleveland, Oh office.CT Corporation (www.ctcorporation.com), a Wolters Kluwer business, is committed to providing intelligent software and the highest quality service standards to support legal professionals in their workflows for corporate compliance and transactions, due diligence, litigation support, e-Discovery, law department management, and trademark management. CT builds its offerings within the framework of an extensive knowledge of our customers? work processes and the challenges they face. We continue to build on these strengths through close customer relationships and consistent research gleaned from our clients. CT companies provide the best solutions for registered agent, compliance and governance services, law department management, lien management, litigation support and trademark management.As a Service Products Associate, you will be responsible for processing an overall summary of legal process received on corporations represented by CT as registered agent. The Service Products Associate will work closely with internal and external customers to provide excellent service and immediate responses to inquiries regarding the handling of service of process. A successful candidate will need to be a team-oriented individual who is able to multi-task, work independently, and participate in team meetings by offering suggestions and ideas to increase team productivity and quality.Job Responsibilities:•Assist internal Process Servers.•Review legal documents for our clients.•Contact and provide crucial information to customers.•Demonstrate proficiency using CT's electronic offerings.•Prepare FedEx packing.•Scanning using a Kodak I750 Scanner/Software•Sorting/Prepping/Batching Mail for scanning•Making copies of rejections.•Managing Dashboard Action Items for sending out SOP•Logging Communications
Live Chat/Email Customer Support Agent
Details: UpToDate� (www.uptodate.com), part of Wolters Kluwer Health, is an innovative, growing company with excellent products and talented people. Our team of physician editors, technology experts, and sales and marketing professionals work together to produce electronic clinical information resources for physicians and patients that provides current medical information in a format that is easy to access and use via computer, iPhone, iPad, and Android phones & tablets. A key to our success is our ability to answer real-world clinical questions in real time. More than 600,000 clinicians in 149 countries and almost 90% of academic medical centres in the U.S. rely on UpToDate, and more than 30 research studies confirm UpToDate?s widespread usage and association with improved patient care and hospital performance, including reduced length of stay, adverse complications and mortality.The Live Chat Service Agent is responsible for providing exceptional customer support via chat and email. The Live Chat Customer Support Agent must have exceptional written communication skills, be highly organized, detailed oriented with strong multitasking skills and able to handle multiple chats at once. They should take pride in providing exceptional customer support to physicians and clinicians world-wide. Responsibilities include responding to Customer Service related issues via live chat, email and phone in a timely, accurate and professional manner and improving the quality of the customer interaction on a daily basis.Responsibilities:• Respond to customer inquiries via chat, email and phone providing information and closing orders.• Research and resolve questions and assist the department with all customer related initiatives.• Improve the quality of the customer interaction on a daily basis.• Assist department to meet/exceed all department metrics.• Help achieve our company wide objective, while ensuring complete customer satisfaction in a ?one contact? environment.• Proactively pursues professional development activities (e.g., establishing personal networks).• Manages time and company resources appropriately.• Performs other duties as assigned by supervisor.
Customer Service Supervisor
Details: Due to our tremendous growth, we currently have the following exciting opportunities available at our 24-hour eService Center located in Totowa, New Jersey.In this role, you would be expected to:Lead and manage a team of customer service agentsAct as a role model for agents in providing an outstanding customer service environmentProvide support for call center agents on escalated calls when neededCreate performance development plans for agentsPerform quality monitoring to evaluate agent performanceAdminister performance feedback and periodic reviewsRespond to inbound phone calls for orders and associated customer service inquiriesComplete administrative tasks associated with managing the team
Store Management
Details: We are now hiring and training the Managers who will become our Stores Managers and District Managers in the near future. Just as we offer our customers the widest range of quality housewares and home furnishings, we offer energetic and ambitious individuals a wide range of outstanding opportunities, an incredible sense of loyalty, and the ability to grow with a proven leader. We offer competitive salaries and a comprehensive benefit package.
Registrar Receptionist
Details: Provides exceptional Customer Service in support of the function of the DepartmentEducation: High School Diploma or GEDLicensures & Certifications:NoneExperience:- Customer service experience preferred.- Good communication skills.- Knowledge of office procedures and medical terminology.- Knowledge of Microsoft Office Suite; Accurate filing abilityEntity Bryn Mawr HospitalDepartment OP Admin Radiology ClericalShift� 8:00AM-4:30PMWeekend Requirements rotating saturday morningsSalary Grade 204
Executive Assistant
Details: Provides Support to department executive to include meeting coordination, travel, powerpoint presentations, word documents, expense reports, Lawson. This position is working in an HR Department supporting the VP of Diversity and Inclusion. All Applicants must be very skilled in All Microsoft Office Programs. Pay is $16.00 Per Hour to start Full Time Contract with possibility of Direct Hire. Must be able to pass drug screen and full criminal background check. Skills/keywords: Executive Secretary Lawson
Retail Sales Associate-Sales Rep (Customer Service/Retail Sales)
Details: Moorehead Communications, Inc. dba The Cellular Connection is one of the largest VERIZON WIRELESS retailers in the country. Based out of Indiana, we currently oversee 500+ retail locations across 20+ states across the entire country. Our reputation over the past twenty years has been built around exceptional service to our customers. Are you a ROCKSTAR?If you are OUTGOING, have excellent interpersonal and communication skills, a love for FUN and to work with PEOPLE, then you might have what we are looking for. We are INNOVATIVE, FAST and COMPETITIVE company looking for Sales ROCKSTAR’S! The Sales Consultant is responsible for assisting the management staff of a retail store to ensure daily operation is completed in an effective and timely manner according to company policies and procedures. Must assess each customer’s needs and match with proper equipment, rate plans and home solutions to meet those needs and view every customer as prospect for additional services and equipment offered.Daily Responsibilities Meet sales goals by selling all products and services offered by the Company Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders Maintain strong knowledge of all Company products, accessories, pricing plans, promotions, and service features Maintain knowledge of competitive offers and provide critical market feedback to the Sales Manager regarding local competition and product/service needs Handle service inquiries from customers by providing efficient, courteous customer service and assistance in all aspects of product offerings and services
Clinical Specialist(Surgical Services)-Clinical Education-80 Hours-Req12541
Details: Broward Health Medical Center is a 716-bed, state-of-the-art Level I Trauma Center and Ft. Lauderdale's largest healthcare facility.Full Time Eligible 80 Hours per pay period. Monday-Friday. Possible weekends. MSN and four years related experience or BSN and six years related experience. State of Florida Registered Nurse or ARNP. CNOR Certification required. BLS card required from American Heart Association. Basic computer proficiency. MSN preferred. Responsible for new nurse orientation, annual competencies and new program implementation, education for PACU, OR, SDS, and GI/Endoscopy areas. Works collaboratively with the health care team to ensure both practice and professional standards are identified and maintained in delivery of patient care and that mutually determined patient outcomes are achieved. Interacts with patients and peers within the three spheres of influence: the patient/family, nursing personnel and organizational systems. Nursing care will be continuous and facilitating nursing's professional growth and development and upholding standards of professionalism. Educational responsibilities will include the development of perioperative residency candidates working closely in collaboration with the Perioperative Residency Program Coordinator.
Sr. Manager, Internal Audit
Details: Job Summary:We currently have an opening for a Senior Manager, Internal Audit in our Parsippany, New Jersey location. You will be responsible for the execution of the J-SOX audit and the annual audit plan. As the project manager, you will perform and manage critical phases of the annual J-SOX process. Lastly, you will be responsible for promoting an internal control environment that will provide an optimum balance between adequate flexibility and proper accountability.Responsibilities:This position will be responsible for managing the audit resources to ensure completion of the J-SOX audit. You will perform critical phases of the annual J-SOX process from the initial step of the annual risk assessment to the final steps of performing testing of key internal control testwork; monitor J-SOX deadlines to ensure that DSI achieves all required deadlines; collaborate with business process owners to monitor changes in the business, process and system; to ensure timely updating of control documentation. You will identify key internal controls that will be tested and perform audit test procedures of key controls as related to J-SOX. Additionally, you will execute the annual audit plan by developing audit programs, documenting test procedures and communicating results and recommendations to management. Lastly, you will identify and communicate best practices, manage strategic risks and foster the appropriate levels of controls for business and financial risk.
Associate Analyst 1 - Credit Policy
Details: Moody"s Investors Service is among the world"s most respected, widely utilized sources for credit ratings, research and risk analysis. In addition to our core ratings business, Moody"s publishes market-leading credit opinions, deal research and commentary that reach more than 3,000 institutions and 22,000 subscribers around the globe. We are looking for an Associate Analyst 1 to join the Credit Policy Group. The successful candidate will conduct quantitative analysis and provide technical support and research assistance in the corporate default research team with the following responsibilities: Maintain and enhance existing models in the corporate default research team Support senior analysts in building, developing, and testing new quantitative financial models Utilize SQL, Excel, and MATLAB to query and manipulate rating and default data to conduct statistical analysis Prepare regular reports and presentations concerning corporate finance ratings performance Conduct and publish research on corporate defaults and recoveries Assist with ad-hoc quantitative projects and respond to internal as well as external data requests Resumes submitted in Microsoft Word format are preferred. Thank you for taking the time to express your interest in employment opportunities with Moody"s Investors Service.
Quality Engineer
Details: Quality Engineer Opportunity in St. Louis, MO Kelly Engineering Resources Work with the best in the industry… Every day, Kelly Engineering Resources (KER) connects engineering professionals with opportunities to advance their careers. We currently have an exciting Contract opportunity for a Quality Engineer in St. Louis, MO. Apply today! Responsibilities and prospects for a Quality Engineer include:Provide design quality engineering support for various PDP and Sustaining Engineering for the Stellaris platforms and corresponding procedure packs.Work closely with R&D, Manufacturing, Operations, Regulatory Affairs, and Medical Affairs, and potentially component suppliers and/or External Manufacturers. Work within a core team setting to provide technical and directional support as well as ensure compliance to the applicable regulations.Specific deliverables of this position include quality planning, risk management documentation, design review coordination and reporting, design verification protocol and report review and approval, design validation protocol and report review and approval, product specification review and approval, and compilation of the Design History File. Education and experience for a Quality Engineer include:BS in engineering (mechanical or electrical preferred)At least 3-5 years of experience in Quality Engineering/Validation/Verification of medical devices or healthcare productsAbout Kelly Services®Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Serving clients around the globe, Kelly provides employment to more than 560,000 employees annually. Revenue in 2012 was $5.5 billion. Visit kellyservices.com and download The Talent Project, a free iPad® app by Kelly Services.iPad is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.Connect with us on
Sr. Quality Engineer
Details: Sr. Quality Engineer Opportunity in St. Louis, MO Kelly Engineering Resources Exciting opportunity on the leading edge… Every day, Kelly Engineering Resources (KER) connects engineering professionals with opportunities to advance their careers. We currently have an exciting Contract opportunity for a Sr. Quality Engineer in St. Louis, MO. Apply today! Responsibilities and prospects for a Sr. Quality Engineer include:Provide lead design quality engineering support for various PDP and Sustaining Engineering for the Stellaris platforms and corresponding procedure packs.Work closely with R&D, Manufacturing, Operations, Regulatory Affairs, and Medical Affairs, and potentially component suppliers and/or External Manufacturers.Work within a core team setting as well as independently to provide technical and directional input as well as ensure compliance to the applicable regulations.Provide Sr. Design Quality Engineering support for the development of software related design control deliverables, such as Software Design Specifications, Software Requirements Specifications, System Architecture, and the Usability Engineering file.Specific deliverables of this position include quality planning, risk management documentation, design review coordination and reporting, design verification protocol and report review and approval, design validation protocol and report review and approval, product specification review and approval, and compilation of the Design History File.Education and experience for a Sr. Quality Engineer include:BS in engineering (electrical or software preferred)At least 5-7 years of experience in Quality Engineering/Validation/Verification of medical devices or healthcare products.About Kelly Services®Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Serving clients around the globe, Kelly provides employment to more than 560,000 employees annually. Revenue in 2012 was $5.5 billion. Visit kellyservices.com and download The Talent Project, a free iPad® app by Kelly Services.iPad is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.Connect with us on
Service Reliability Engineer - 16037
Details: Do you have a passion for solving technical problems, from the network layer to the application? Spend time trying to figure out how something works, not stopping with knowing just that it does? Want to make real web applications and back-end systems faster, more reliable, more efficient?The Service Reliability Engineering team is seeking a talented "Rapid Response Engineer" to play a vital role in a team that runs critical operations and systems engineering for our most popular internet sites. This position requires an aggressive troubleshooter who can multitask on problems of varying difficulty, priority and time-sensitivity. This versatile position requires familiarity with all the support concepts of busy web sites: Systems and database administration; Networking; Process troubleshooting; QA and rollout automation.Responsibilities:Identify the priority and criticality of incoming alerts and prioritize appropriately. Diagnose & repair issues using critical knowledge of Apache, UNIX processes, MySQL and related technologies within the OSI stack.Track issues through the ticketing systems and follow through to resolutionUtilize monitoring tools to proactively identify issues and trendsWrite clear and concise operational runbooksEscalate significant issues to service, network or other operations engineersLead by example, deliver results and eliminate missed opportunitiesIdeal candidate will possess a broad range of computer science skills. The candidate must be persistent, result oriented, and a self starter.Basic skills:The candidate should have 2 or more years experience in technical operations and additional exposure to tool/product development.Knowledge of Unix/Linux, Apache, performance tuning concepts, and web applications is a must.SQL experience (mysql, Oracle) is a plus.**PLEASE NOTE THIS IS A W-2 CONTRACT POSITION.**
Cloud Operations Systems Engineer - 66691
Details: As the SaaS Applications Systems Engineer, you will be responsible for a variety of technical, operational, and consultative activities, including system administration and release engineering tasks. Candidate should have an expert background in running both Windows and Linux server applications, programming aptitude, experience with a formal software release process, and the ability to learn quickly. Experience supporting a production environment is required, as you will be a key member of the team responsible for delivering the world class online service to a fast growing customer base. The ability to communicate technical knowledge in a clear, concise and easy to understand manner is essential, as the candidate will participate in technical and customer reviews and must communicate effectively with both technical and non-technical audiences. Qualified candidates must be self-motivated, and work closely with others in a team environment and able to define, plan and implement long term goals and tasks in support of SaaS strategies. Excellent problem solving, multitasking, troubleshooting skills, logical thinking and attention to detail are required to work in this environment. It is critically important to the company that database systems connected to online services and public-facing software offerings offer the highest levels of reliability and performance.Responsibilities * Support and maintain the global application production environment. * Install, configure, and upgrade custom and packaged applications. * Handling and resolving issues escalated from the production operational environment on a rotating 24x7 on-call basis. * Maintain production monitoring systems. * Troubleshoot performance and stability issues. * Evaluate and manage application and environment security. * Follow change management processes during implementations. * Use and maintain version control for application infrastructure. * Work in a diverse and global team environment. * Cross-train with other administrators. Knowledge & Skills: * 5 or more years of experience in Windows Server and Linux administration in an Internet-focused production environment. * Red Hat Linux administration is a big plus. * Experience supporting 24x7 mission critical Internet applications. * ASP and online hosting experience a huge plus. * Thorough understanding of networking concepts and Internet protocols. * Familiarity with hosted application service provider environments, including remote administration of devices. * General database experience, including aptitude writing SQL and administering Microsoft SQL Server and MySQL Ability to code in Perl and shell script (and learn other languages quickly). * Programming aptitude, particularly in web-related languages. * Experience with JBoss and/or J2EE environments. * Familiarity with a formal software release process, including the software build process and source control. * Excellent communication and prioritization skills. * Ability to learn quickly and adapt to changing priorities and requirements. **PLEASE NOTE THIS IS A W-2 CONTRACT POSITION.**
Sr. Ruby on Rails Engineer - PDE001
Details: As a Senior Engineer, you will have the opportunity to build a world class product used by millions of users in an extremely fun and fast growing industry.This position offers an excellent starting salary and an amazing opportunity to work with experienced entrepreneurs building a fun and fast paced company. We also offer an outstanding stock options package.You will get a chance to exercise your programming skills to their full potential.As part of the core team, you will have to opportunity to work on the software stack from back to front and top to bottom.Our technology stack includes an advertisement server written in Ruby on Rails, multiple SDKs (iOS/Android), and other helping technology (Unity, Corona).The stack is hosted on Amazon EC2 using the following components: PostgreSQL, Memcached, NGINX, & Zabbix.Software languages we consistently use includes: Javascript, Ruby, Objective-C, Java, & C/C++.Senior Engineers should be able to handle production operations and answer the age old question of what stack to use and why in an educated and consistent manner.You should be able to easily manage Linux servers and compile stack components from source code if necessary.The ideal candidate should be able to work without being micro-managed, yet be able to keep in constant communication to keep the development flow going. You should be self-disciplined, be able to communicate effectively, and take pride in your work.Responsibilities:Develop ad serving technology, analyze data, and optimize based on said data.Write & Test code, deploy to production systems, maintain existing functionality.Develop, Support, & Maintain SDKs to interface with ad server.Efficiently communicate current tasks, issues, and recommendations on engineering tasks.Effectively gather user input and bug reports and push updates accordingly.Requirements:Extremely strong Ruby on Rails skills (or similar MVC framework.)Objective-C, Java, & C/C++Extremely strong Javascript skills.Very Strong SQL skills, we use PostgreSQL.Basic design and HTML/CSS skills.Proficient developer, able to finish what they start.Built RESTful services in the past.Very strong Linux server management skillsExperience deploying and maintaining production systems.Good sample code or projects upon request.Huge Pluses:Experience within the game sectorExperience with big data & machine learningExperience with mobile appsExperience with the Facebook APIExperience with personalization algorithms **PLEASE NOTE THIS IS A W-2 CONTRACT POSITION.**
Donor Recruitment Consultant - DR009
Details: Donor Recruitment Consultant - DR009Summary / Responsibilities - Donor Recruitment Consultant - DR009: Must be self-starter, highly motivated & able to work independently. Outstanding public speaking/presentation skills. Must multi-task w/several accounts & reporting duties.
