Overnight Customer Service Representative - Morgantown, West Virginia, United States
Details: Do you want to earn more and stilldo more in the morning?TeleTech is now hiring. Joinour team of upbeat, friendly Customer Service Associates for Night Shifts.• World class training• Night differential pay• Tuition reimbursement program• Full time / Part time positions availableIf this describes you … • Customer-service oriented• Outgoing & Kind• Passionate & Motivated… then, APPLY TODAY!Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer's needs first. In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services. Become a Member of the TeleTech TeamTeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work. What we offer:And here's the important stuff… TeleTech provides our associates with:• Competitive salary + bonuses• Advancement and Career Opportunities• Tuition Reimbursement & Retirement Savings• Employee Rewards and discountsWhat we're looking for: Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:• High School Diploma or equivalent• 6 months or more of customer service experience• Competency using Microsoft Windows• Exceptional Communication & Verbal skills• Ability and desire to excel in a fast-paced work environment. Are you ready to accept the challenge? Because TeleTech is ready for YOU!Click on the Apply Now button to let us know about you. Even better, apply now and tell your friends to apply too. For more information on the world of opportunity that awaits you at TeleTech visit our career website at http://www.TeleTechJobs.com.TeleTech requires all employees hired in the United States to successfully pass a background check and drug test as a condition of employment.
Accounts Receivable Collector - Healthcare
Details: PSA Healthcare is dedicated to helping provide a better quality of life for our patients and to promoting professional opportunities for our employees, while upholding our commitment to our shareholders. The employees of PSA share a vision of the role we play in the health care industry. We are committed to responsible care in maintaining our position as the leading provider of pediatric health care services.Using reports, tools, and other resources provided by PSA Healthcare, the successful candidate in this position will be responsible for the proper and complete handling of all aged patient and payor accounts and for maintaining the highest possible percentage of current billings. This position maintains close contact with location personnel, while ensuring that payments from payers are received timely. This includes payment for all primary, secondary, tertiary or any other payers for all billed accounts including any and all guarantors for services provided. This is inclusive of claims to commercial, Medicare, Medicaid and private pay accounts.Responsibilities include:Working and collecting delinquent A/R accountsDocumenting collection efforts in Encore to include payor contacts, phone numbers, issues, actions taken, etc.Maintaining current AR levels per established AR team goalsAchieving cash collection goal on a quarterly basisKeeping supervisor, and location personnel informed of any significant collection payor or processing issuesSubmitting adjustments in an accurate and timely mannerEnsuring claims are refiled and/or billed to the secondary/tertiary insurance in a timely manner; Knowledge of UB04/HCFA claim forms is a plusUnderstanding payor specific requirements for submitting claims (i.e. includes CMN's, nursing notes, invoices, etc.)Reviewing and responding to correspondence received from payors in a timely mannerReviewing and submitting guarantor statements as required; Responding to questions from patients regarding statementsProcessing denials in an accurate and timely mannerCompleting document request forms and forwarding to location as required with timely follow-upProviding exceptional customer serviceEvaluating data, reports, feedback, observations and other information in determining prioritiesUsing prior knowledge and industry specific, historical experiences in resolving problemsConducting all assignments as a professional and role model with a sense of urgencyUsing professional communication and conflict resolution techniques as requiredReferencing and reflecting upon the Company mission, values, and strategic imperatives in completing and/or assigning all workWe offer the following benefits packageFlexible working schedules Diversify your skills with training and support Group health/dental insurance to eligiable applicants Advancement opportunities within PSA Relocation opportunities with multiple locations coast-to-coast Flexible Benefit Plan for out-of-pocket expenses Credit Union Employee Stock Purchase Plan Savings Plus Plan 401K Plan
Customer Service/Admin. Assist.
Details: Customer Service/Admin. Assist. CB325912 Chicago, IL Apply online or fax Precision tool mfgr - seeks professional person w/ phone & computer skills. Previous exp. w/ a mfging co. a plus. Excellent salary, benefits, & health insurance. Apply online or Fax: 847-679-5190. Source - Chicago Tribune
Assistant Store Manager Job
Details: Req#137617BR Position TitleAssistant Store Manager Position Summary Assists the Store Manager in the daily operation of a retail store. Assists with store opening and closing, customer relations and inventory activities. Responsible for customer sales and meeting customer needs. Handles customer problem escalations. May be responsible for handling store merchandise, floor stocking levels, displays, and reporting. May maintain store appearance, assist with budget and expense management, and assist with staff recruiting, training, and scheduling. Responsible for coaching and providing feedback to team members to assist in achieving desired results. . Absent a reasonable accommodation or military obligation, employees must be available to work a retail schedule that includes evenings, weekends, and holidays. Basic Qualifications - Bachelor's degree or two years related work experience post high school - One year supervisory experience - One year retail experience As a sales employee, you are Sprint. You are the face of the company, on the front lines serving millions of customers. Sprint business and retail sales employees are wireless and mobility experts who match our product and service solutions to our customers' needs. Sprint is a background screening, drug screening, and E-Verify participating employer. We are an Affirmative Action and Equal Opportunity Employer, M/F/D/V. Job CategoryRetail Work CitySAN FRANCISCO Work StateCalifornia CASFOP - SAN FRANCISCO, CA RETAIL STORE 843 MISSION ST SPC F CountryUnited States
Manager Retail Store Job
Details: Req#139417BR Position TitleManager Retail Store Position Summary Manages the overall daily operations of a store including hiring, discipline, and scheduling of employees to ensure cost effective and quality store operations. Advances the company's retail position in consumer markets. Achieves sales goals and service performance requirements through new customer sales, sales of accessories and features, and by providing excellent customer satisfaction. Sets the tone for store culture and environment to ensure success in all aspects of sales and customer service. Maintains inventories at adequate levels, promotes sales, and maintains the appearance of the store. Completes accounting and paperwork associated with cash receipts. Prices and conducts physical inventories. Responsible for coaching and developing team members to achieve desired results. . Absent a reasonable accommodation or military obligation, employees must be available to work a retail schedule that includes evenings, weekends, and holidays. Basic Qualifications - Bachelor's degree and two years related work experience or six years related work experience post high school - Three years related experience in retail sales or customer service - Two years supervisory experience As a sales employee, you are Sprint. You are the face of the company, on the front lines serving millions of customers. Sprint business and retail sales employees are wireless and mobility experts who match our product and service solutions to our customers' needs. Sprint is a background screening, drug screening, and E-Verify participating employer. We are an Affirmative Action and Equal Opportunity Employer, M/F/D/V. Job CategoryRetail Work CityGRAND JUNCTION Work StateColorado COGRJB - GRAND JUNCTION, CO RETAIL STOR 2454 HWY 6 AND 50 STE 102 CountryUnited States
Assistant Store Manager Bilingual Job
Details: Req#138872BR Position TitleAssistant Store Manager Bilingual Position Summary Assists the Store Manager in the daily operation of a retail store. Assists with store opening and closing, customer relations and inventory activities. Responsible for customer sales and meeting customer needs. Handles customer problem escalations. May be responsible for handling store merchandise, floor stocking levels, displays, and reporting. May maintain store appearance, assist with budget and expense management, and assist with staff recruiting, training, and scheduling. Responsible for coaching and providing feedback to team members to assist in achieving desired results. ... Absent a reasonable accommodation or military obligation, employees must be available to work a retail schedule that includes evenings, weekends, and holidays. Basic Qualifications - Bachelor's degree or two years related work experience post high school - One year supervisory experience - One year retail experience Preferred Qualifications- Candidates must be fluent in Spanish and English As a sales employee, you are Sprint. You are the face of the company, on the front lines serving millions of customers. Sprint business and retail sales employees are wireless and mobility experts who match our product and service solutions to our customers' needs. Sprint is a background screening, drug screening, and E-Verify participating employer. We are an Affirmative Action and Equal Opportunity Employer, M/F/D/V. Job CategoryRetail Work CityWestminster Work StateCalifornia CAWEMB - Westminster,CA RS (PCS) 6761 Westminster Ave Ste B CountryUnited States
Banking
Details: BANKING North Raleigh & Wake Forest. Fidelity Bank is seeking experienced lenders in the Northern Wake County/North Raleigh, NC area. Consumer and Commercial lending experience required. Visit www.fidelitybanknc.com for job description and application instructions. Source - News & Observer
Enrollment Processor
Details: Job Summary: The Art Institutes International-Kansas City is seeking an Enrollment Processor for the Admissions department at their Lenexa, KS campus. The Enrollment Processor is responsible for maintaining inquiry and high school data base for the Admissions department. Incumbent must assure that the EDMC philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion - is considered in carrying out the duties and responsibilities of this position. Key Job Elements Create all permanent academic and financial aid folders (ACs/SFS) as well as computer system records daily. Ensure that academic records are properly maintained; files are updated, kept in order, and adhere to state, federal and accreditation regulations. Process incoming high school and college transcripts. Submit college transcripts for transfer credit review. Track academic placement testing for Admissions. Prepare and distribute necessary paperwork for Admissions Committee review and update results. Generate and mail all letters to incoming students and maintain copies in permanent academic files. Assist Admissions in preparing for class start with documents needed and inputting HOLDS as needed for incomplete academic files. Prepare and distribute daily, weekly reports to Admissions regarding future class start information. Available for switchboard relief as needed. Other duties as assigned. Reports To: Campus Admissions Head Directly Supervises: None Interacts With: Outside clients (Current students and their parents), staff and faculty Job Requirements Knowledge: High school degree required with a Bachelor's degree preferred. Two to three years of experience in a data entry or administrative role, preferably in a post-secondary institution. Possess a sincere interest in helping others achieve life goals. Skills: Excellent written and verbal communication skills. Strong interpersonal skills with both faculty and student populations. Superior organizational and problem resolution skills. Strong expertise with MS Office as well as field related hardware and software packages and systems for reporting features. Abilities: Ability to interact effectively as a member of a team and work collaboratively with other departments. Ability to listen to customers (e.g. students, staff, etc.) and to understand and respond positively to their requests Ability to maintain several project timelines concurrently and bring all to a successful close Ability to work without close supervision and to set one's own priorities.
Admin Assistant II Municipal Court Fulltime DUTIES: Assists
Details: Admin Assistant II (Municipal Court) Fulltime DUTIES: Assists the Court Administrator & Judge in planning, implementing & managing the daily operations of the court. In the absence of the Court Administrator, assume the responsibility of the clerical operation of the court, performing all functions & duties. REQUIREMENTS: Diploma/GED, 2 years of supervisory experience preferably in an office management position, court related experience & proficiency with JIS & other court-related computer systems preferred, or a combination of education, experience & training required to perform the duties of this position. SALARY: $18.94-$23.09/ hr., plus benefits. APPLY BY: 5:00 PM, 06/10/13. APPLY: Download application/complete job description at: www.pasco-wa.gov City of Pasco, Human Resources Office located at, 525 N. 3rd Ave, Pasco, WA 99301. Contact HR at: (509)4545-3408, with questions regarding employment opportunities. No fax/email or incomplete applications accepted. EOE Source - Tri-City Herald
Senior Principal, Sales Engineering - Englewood, Colorado, United States
Details: Principal, Sales Engineering (Salesforce) For more than 30 years, TeleTech has anticipated customer needs and stayed ahead of consumer demands. As the leading global provider of technology-enabled customer experience solutions, TeleTech designs, enables, manages, and grows superior customer experiences that drive shareholder value. Simply put, we help companies grow the value of their business by growing the value of their customer base. From design to delivery, our comprehensive solutions create value across the entire customer life cycle with industry-specific services. Our capabilities include: Design: Customer Strategy ServicesEnable: Customer Technology ServicesManage: Customer Management ServicesGrow: Customer Growth Services Position Summary: The Sales Engineering role is intended to drive the Technical side of the sales process during a sales engagement that will be solutioned using SalesForce.com. The Sales Engineer must be passionate about solving business challenges and determining solutions for potential clients. This position will provide Sales and Sales Support to Account Executives while driving the communications during the sales process regarding the value proposition, solutions, presentation building, and performing demonstrations to win clients. Once the deal goes into the final stages of the sales process this role will provide support and collaboratively work with Technical teams to determine pricing and coordinate and write SOW’s. This role will also maintain contacts with existing clients and work with clients to drive new features and functionality that can drive higher business value. Responsibilities:Ability to quickly understand customers business and identify solutions using SalesForce.com and other technologiesBuild presentations and effectively communicate offerings and value propositionsCreate and maintain positive relationships with clients that cultivate new engagementsParticipate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position.Attain quarterly and annual objectives assigned by management.Respond effectively to RFPs. Required Skills:B.S. Computer Science, Software Engineering, MIS or equivalent work experiencePrevious experience as a sales engineerHighly motivated self-starter with a desire to 'go the extra mile'Solid oral, written, presentation and interpersonal communication skills Proven time management skills in a dynamic sales environmentAbility to work as part of a team to solve technical problems in varied political environmentsAbility to travel domestically Denver based Desired Skills:SalesForce Service Cloud CertificationCRM, Interaction Management, CTI, Case Management and Technologies that Support these TeleTech requires all employees hired in the United States to successfully pass a background check and drug test as a condition of employment. For more information on the World of Opportunity at TeleTech please visit our website at www.teletechjobs.com
Quality Control Associate - Englewood, Colorado, United States
Details: Quality Control AssociateTalent Leads the WayTeleTech is helping organizations transform the customer experience. This means we need to recruit and retain great talent. Talent to execute on the customer experience as it is today... talent to imagine the customer experience of tomorrow… and the talent to guide both. Because of this, the Learning Development team at TeleTech is integral to the success of our business. There is a consistent and steady need to help us build and sustain best in class curricula and learning solutions across our global organization. For this role, we need ‘strategic do-ers.’What the role really does…A results-oriented Quality Control Associate ensures accuracy of blended learning curricula and course content by reviewing and editing learning materials. The QC Associate will support internally facing learning initiatives as well as externally facing learning projects for our global clients. A successful candidate will have a strong background in writing and editorial management.Duties and Responsibilities:Reviews and edits detailed design documents to ensure standardization in style, layout, design, and grammarReviews and edits learning materials/courses, including instructor led, eLearning, job aids, etc., to ensure standardization in style, layout, design, grammar, and functionalityTests eLearning courseware functionality and ensuring standardizationContinually focuses on developing tools and processes to enhance quality control testing process and/or decrease review timeReviews and edits content created in CourseLab, Lectora, and other rapid development toolsPerforms quality reviews for non-courseware items, as needed, including project proposalsJob Specifications:BA/BS in Communications, Journalism, English, or related field1-3 years of editorial and/or quality control experienceUnderstanding of Instructional Design and Multimedia principlesExcellent written and oral communication skills; strong English grammar knowledgeFamiliarity with CMS (Chicago Manual of Style) and Microsoft Manual of Style for Technical PublicationsStrong attention to detail and desire to follow proceduresAbility to manage responsibilities and priorities in a fast-paced and time-critical environmentExcellent computer skills in a Microsoft Office and ability to learn technology quicklyCopy editing, functional editing experience/knowledgeTeleTech requires all employees hired in the United States to successfully pass a background check and drug test as a condition of employment.
Custom Cake Designer
Details: Custom Cake Designer CB332330 Northshore SUNSET FOODS - Seeking Cake Designer to oversee our premier baking program & enhance our signature cake program. Associate's Degree in pastry arts. Min of 3 yrs exp in Custom Cake Design. Extraordinary Benefits Source - Chicago Tribune
Solution Architect
Details: SOLUTION ARCHITECT w/Red Hat Inc., headquartered in Raleigh, NC. Travel requp to 80% to unanticipated locations. When job resp don't req travel, can telecommute. Pos & pres solutions for Red Hat prod base (middleware, Red Hat Enterprise Linux, Cloud, Virtualization, etc.) & pres tech prop to prospects & customers. Req: Bach deg (US or equiv) in Comp Sci, Comp Engg or a closely rel field. 5yrs exp in job offered or rel Prof Services, Engg, Systems Admin, or Support role. Must have 5yrs exp architecting &/or implementing enterprise s/ware solutions in Linux/Unix environmnt. Must have 3yrs exp delivering technical solutions to non-technical audiences. Demonstrated exp & knowledge of enterprise infrastructure including OS, Cloud/ Virtualization, & Syst Management. Must have direct exp w/open source tech & be knowledgeable of open source industry trends. Job ID: 39270. Qual Applicants: Apply online at www.redhat. com/about/work Source - News & Observer
Retail Consultant Job
Details: Req#139429BR Position TitleRetail Consultant Position Summary Sells company products and services to walk-in customers in retail outlets. Provides a high level of customer service support with product expertise and advanced selling skills. Guides customer through the purchasing decision and activations process, and educates the customer on their new purchase. May develop new customer prospects or referrals and builds customer relationships to drive sales. Advances the company's retail position in consumer markets. Achieves sales goals and service performance requirements through new customer sales, sales of accessories and features, and by providing excellent customer satisfaction. May be asked to participate in outbound calling programs to existing customer base. . Absent a reasonable accommodation or military obligation, employees must be available to work a retail schedule that includes evenings, weekends, and holidays. Basic Qualifications - High School diploma or equivalent - Six months retail sales and/or related experience As a sales employee, you are Sprint. You are the face of the company, on the front lines serving millions of customers. Sprint business and retail sales employees are wireless and mobility experts who match our product and service solutions to our customers' needs. As a Retail Consultant you will - Gain experience while working with advanced technologies in media entertainment, voice and data. - Start a career that leads to a diversity of opportunities available with Sprint - Receive a competitive compensation (hourly base pay plus commissions) and benefits package - Get your hands on the latest handset devices through our Employee Phone Programs and Discounts Our Retail positions offer you a great opportunity for career success and professional development. Each opportunity is a building block for a successful future with Sprint. Sprint is a background screening, drug screening, and E-Verify participating employer. We are an Affirmative Action and Equal Opportunity Employer, M/F/D/V. Job CategoryRetail Work CityNOVATO Work StateCalifornia CANAVA - NOVATO, CA RETAIL STORE (PCS) 208 VINTAGE WAY BLDG K STE K017 CountryUnited States
Technical Consultant Job
Details: Req#139445BR Position TitleTechnical Consultant Position Summary Provides support to customers on operational or maintenance aspects of equipment. Performs in-house servicing and repair of company's wireless products. Serves as customer contact on service related problems. Diagnoses mechanical, hardware, software and systems failures, using established procedures. Determines most cost effective repair/resolution to minimize customer downtime. Prepares reports for analysis of product failure trends and service ability issues. May be asked to sell accessories and promote device protection options to customers to increase profitability and support overall store revenue goals. .. Absent a reasonable accommodation or military obligation, employees must be available to work a retail schedule that includes evenings, weekends, and holidays. Basic Qualifications - High School diploma or equivalent - Six months experience with product service support or troubleshooting electronics - Six months face-to-face customer service experience As a sales employee, you are Sprint. You are the face of the company, on the front lines serving millions of customers. Sprint business and retail sales employees are wireless and mobility experts who match our product and service solutions to our customers' needs. Sprint is a background screening, drug screening, and E-Verify participating employer. We are an Affirmative Action and Equal Opportunity Employer, M/F/D/V. Job CategoryRetail Work CityAUSTIN Work StateTexas TXAUSI - AUSTIN, TX RETAIL STORE (PCS) 9901 CAPITAL OF TEXAS HWY N STE 215 CountryUnited States
