Showing posts with label post-sales. Show all posts
Showing posts with label post-sales. Show all posts

Tuesday, April 30, 2013

( Call Center Engineer ) ( Security Systems Sr. Advisor (Content Filtering and Web Proxy Engineer) ) ( Security Systems Sr. Advisor (Intrusion Detection Systems (IDS) Engineer) ) ( Environmental Project/Regional Manager ) ( LEAD PHP/JAVA DEVELOPER - SENIOR SOFTWARE ENGINEER ) ( Division Management Engineer ) ( Sr Design Engineer ) ( Software Test Engineer ) ( Sr. Ancillary Applications Support Analyst ) ( Software Post-sales Engineer ) ( Configuration Technology Modeler ) ( Project Manager (Engineer) ) ( Aircraft Component Repair ) ( Senior EHS Specialist - Newport News, VA ) ( eProducts and Services Quality Engineering Intern ) ( Sr. Battery Validation Engineer ) ( Retail Sales Associate - Electronic Sales (Part Time) )


Call Center Engineer

Details: You're a top performing professional and relentless in your pursuits. You look for opportunities and express your ideas. You stay one step ahead of others in your field. You have demonstrated success in your past positions. We value your skills and want you on our team!Portfolio Recovery Associates is a fourteen year old, publicly traded company (NASDAQ-PRAA) that purchases and manages portfolios of defaulted consumer receivables and provides a broad range of accounts receivable management services.Call Center EngineerWe are seeking a Call Center Engineer to join our team in Norfolk, VA.  The successful applicant must have past experience in the following:Provide technical direction and solutions as it relates to outbound dialing, inbound call management, and data retrieval.Maintain appropriate service levels as it pertains to the Avaya dialing platforms.Manage closely the vendor relationship with Avaya as it pertains to the Proactive Contact platform.Interact with the AVP of Strategy to provide appropriate data to implement new strategies, and provide clear measurements of their effectiveness.Work closely with all members of the Strategy Integration team, ensuring the proper tools are in place for managing the Avaya Proactive Contact.Continually monitor, in real time, all active dialer campaigns being conducted and maintain related system dialer to ensure peak performance.Prepare statistical reporting and productivity accounting for activities, including, but not limited to: graphs and other types of statistical analysis for all required monitored information.Identify weaknesses identified within developed productivity or performance models (as approved by Operations) and report data and information to AVP of Strategy.Assist in the implementation, direction and refreshment of production information disseminated to operational employees, supervisors, and management, including, but limited to:  statistical data and other related information by employee, team, group, office, and Company.Avaya ESP Proactive Contact Certification a big plus!  Mosaix or Avaya Certification and previous experience in a similar capacity working in a blended dialer environment is required.  Portfolio Recovery Associates, Inc. (PRA) is a specialized financial and business services company. A market leader in the consumer debt purchase and collection industry, PRA has a longstanding culture of compliance, engaging collaboratively with its customers to create realistic, affordable repayment plans. PRA also provides a broad range of fee-based services, including revenue enhancement for local governments; vehicle location, skip-tracing and collateral recovery for auto lenders, governments, and law enforcement; contingent consumer debt recovery on behalf of banks, credit providers, and debt purchasers; and filing of class action claims on behalf of institutional investors, manufacturers, and retailers. The Company has more than 3,000 employees in 10 U.S. states and the United Kingdom.  PRA has been named to the Forbes 100 Best Small Companies in America annual rankings list for five consecutive years (2007-2011.)  The Company's shares are publicly traded on the NASDAQ Global Select Market under the symbol "PRAA"    EOE.

Security Systems Sr. Advisor (Content Filtering and Web Proxy Engineer)

Details: ettain group has an immediate need for a Content Filtering and Web Proxy Engineer for a contract to hire opportunity in Plano, Texas. You will design and architect content filtering and web proxy solutions for one of the world’s largest technology corporations. Responsibilities:• Implement Content filtering and web proxy solutions in a customer environment.• Provide operational support of the content filtering and web proxy environment.• Detect security issues, create customer tickets and manage problems until closure• Coordinate escalations and collaborate with internal technology teams to ensure timely resolution of issues• Ensure that Service Level Agreements are met.• Perform system maintenance and maintain current documentation• Provide resolution plans for device issues.• Propose process and technical improvements to management• Mentor and train Level 2 support engineers• This position will required proven leadership/supervisory functions as it will require to lead a team of L1 and L2 engineers• Introduce products and services to external clients• Assist in development of Information Security initiatives• Participate in tactical and strategic planning for Information Security Management function within organization and for clients• Seek and promote new business opportunities for organization• Act as a subject matter expert and local leader for information security direction• Source of training and guidance for less experienced information security engineers

Security Systems Sr. Advisor (Intrusion Detection Systems (IDS) Engineer)

Details: ettain group has an immediate need for an Intrusion Detection Systems (IDS) Engineer for a contract to hire opportunity in Plano, Texas. You will design architecture for IDS/IPS solutions for one of the world’s largest technology corporations.Responsibilities:• Implement IDS/IPS solutions in a customer environment• Provide operational support of the IDS/IPS environment• Detect security issues, create customer tickets and manage problems until closure• Act as point of escalation for the IDS/IPS team and collaborate with internal services support teams to ensure timely resolution of issues• Provide operational support of the IDS/IPS environments• Will provide technical escalation to L2 support engineers• Ensure that Service Level Agreements and operational standards are met• Perform system maintenance, checkups and maintain current documentation• Provide resolution plans for device issues• Propose service, process and technical improvements to management.• Introduce products and services to external clients• Assist in development of Information Security initiatives• Participate in tactical and strategic planning for Information Security Management function within organization and for clients• Act as a subject matter expert and local leader for information security direction• Source of training and guidance for less experienced information security engineers

Environmental Project/Regional Manager

Details: Trileaf Corporation is a full service environmental, and architecture and engineering consulting firm that assists clients with environmental due diligence, regulatory compliance, and engineering & architectural design. Trileaf serves the real estate, financial, petroleum and wireless industries from its headquarters in St. Louis, MO and branch offices in Chicago, IL; Des Moines, IA; Orlando, FL; Phoenix, AZ; Seattle, WA; and Baltimore, MD. Trileaf is seeking a full time Project/Regional Manager with at least 5 years of experience conducting National Environmental Policy Act (NEPA) reviews and/or Environmental Due Diligence Assessments such as Records Search with Risk Assessment (RSRA), Transaction Screens (TSA) or Phase I and II Environmental Site Assessments. Responsibilities include: Project Management, Client Management, Personnel Management and Business Development within the region.

LEAD PHP/JAVA DEVELOPER - SENIOR SOFTWARE ENGINEER

Details: JOB DESCRIPTION:If you flourish in a fast paced, results-oriented environment, if you want to achieve individual success within a “team first" organization, then our Technology team may well be just what you’re looking for.  Westlake Financial, a technology-based, privately held finance company, is looking for Summer Software Developer Interns to join our Technology team. Westlake Financial is one of the fastest growing multi-million dollar companies in the United States.  The Los Angeles Business Journal named Westlake Financial the 7th fastest growing large company in Los Angeles County in 2012.  This is the second consecutive year Westlake has been named on this list.  The Los Angeles Business Journal published Westlake’s 3 year growth rate at 93%.  We are looking for a Senior Software Engineer with excellent Java and PHP skills who can also display versatility and resourcefulness in dealing with varying systems, programming languages, and environments. Perl is a definite plus. This position requires both technical skills and team lead experience. Your responsibilities include integrating with different financial institutions and 3rd party systems as well as supporting and maintaining mission critical business applications (CRM, ERP, telephony systems) and homegrown apps and scripts connected to them. You will also assume responsibility for program analysis, coding, testing and implementing applications. You are given responsibility for some design tasks, providing estimates for individual development efforts, creating/updating documentation, coding and unit testing, and supporting quality assurance with trouble shooting. STRONG experience in SQL and Databases is a must!

Division Management Engineer

Details: Under general supervision of the Division Director, Management Engineering, plays a lead role in division and facility productivity and process improvement projects, working with management, staff, and teams in the areas of process improvement, productivity and labor management, measurement and performance monitoring, resource allocation, scheduling, and statistical analysis. This position requires an individual who is a self-starter, has the ability to manage multiple priorities, work with only general supervision on assigned projects and activities, demonstrate tact and diplomacy in situations of conflict and controversy, and demonstrate excellent communication and presentation skills. This position is also responsible for complying with corporate policy and procedures, managing resources, and identifying and meeting customer needs in a team environment.

Sr Design Engineer

Details: Acuity Brands, the market leader in innovative, technologically advanced, sustainable lighting products and solutions is looking to add a Senior Engineer to our Infrastructure engineering  team.  Located in a picturesque campus in Granville, OH, Acuity offers a comfortable work environment with a commitment to winning.  Known for products that incorporate design and superior technical performance, we provide solutions into all facets of the marketplace. This role is responsible for new product development and design and sustaining engineering for existing product. Works in an electronic environment to do overall product design and redesign, part assembly and detailed part drawings. Works on prototyping, testing, and assembling prototypes and samples. Attends and or leads various Product Design/development projects.  Must be able to lead and coordinate the work of all the members of the design team.Key Tasks & Responsibilities Involved in various aspects of the design process including, but not limited to, the development of part geometry, assembly design and drawing generation. Design work varies form new product development to product enhancements and may involve work with problem jobs or field fixes. Develops and distributes engineering data in the form of Engineering Change Notices, bills of material and parts tracking.Spends time in direct/indirect training. Approximately half of this time will be spent learning about project management and how other departments including marketing, manufacturing and lighting technology work within the process.Attends or leads team meetings on the product delivery system for each major product. When heading a project, the lead engineer is expected to run these meetings.Concept Development- initiating and developing concepts for new products from Project Charters, and Specification Matrix provided by the Product Manager and other avenues such as reviewing competitor's samples and documentation, and free design techniques. These concepts must be agreeable with standard manufacturing methods utilized in the appropriate manufacturing facility.Continuously look for areas of process improvement directed at improving process productivity including quality, purchasing and manufacturing. This includes sourcing new or alternate processes, equipment and training of manpower. Look for advancements or changes in technology through tradeshows, technology councils and vendors.Support ABS/Lean Transformation as Kaizen team participant and/or leader and completion of post Kaizen activity.Submits test request follow-up with the testing group. Submits prototyping requests, works with model shop in production of prototypes and assembly of samples. Reviews functional specifications, project charters and competitors samples.Understand and adhere to the appropriate established industry and safety Standards.

Software Test Engineer

Details: Experience writing black box (functionality) and GUI test cases, designing tests to mitigate risks, and help business experts define requirements. Experience working in an Agile/SCRUM development environment. Knowledge of UML, TDD, BDD and Mock Object Testing. Experience writing simple SQL queries and insert/update statements and a basic grasp of Oracle or another relational database. Experience collaborating with programmers and business experts. Experience in exploratory, automated and scenario testing. Ability to work with team members to learn new test techniques. At least one year experience with some scripting or programming language and/or open source test tools.  Preferably one or more of the following test tools: HP Quality Center Visual Studio’s MSTest NUnit JUnit TestNG LoadRunner Selenium CoTs is an Equal Opportunity Employer and Affirmative Action Employer - M/F/Vet/Disab

Sr. Ancillary Applications Support Analyst

Details: Company Profile: Direct Energy generates electricity and produces natural gas, as well as selling commodities and servicing the energy needs of homes and businesses in 46 U.S. states plus the District of Columbia and 10 Canadian provinces. We also help our customers save on their energy bills through energy efficiency. Located in over 50 locations, our team of 6,000+ employees serve over 6 million residential and commercial customer relationships. Direct Energy is a subsidiary of Centrica plc (LSE:CNA), one of the world's leading integrated energy companies with over 20 million customers and 34,000 employees worldwide. We are committed to being the most recommended energy and services provider and leading the transition to a low carbon society. Direct Energy is an Equal Opportunity Employer AA/F/M/D/V. Summary: The Support Analyst for Corporate Ancillary Applications is responsible for providing technical assistance and expertise for custom developed and vendor purchased Corporate applications. The role is expected to handle all requests, Help Desk tickets, incidents, problems, and deployments related the applications supported in the portfolio. The role will also support projects and change requests, as assigned. Accountabilities: Technical Support Responsible for the support of key Corporate Ancillary Applications, including SharePoint, custom .NET applications, and various vendor applications, such as LMS, HS&E Analytix, and Aveksa Ensures the uptime and reliability of applications exceeds business needs Handle all Help Desk tickets and requests, as per SLA expectations Responsible for incident response, problem determination, and break/fix Provide application and technical expertise to other I.S. groups and business users regarding the applications supported Proactively monitor and report on application performance and other key metrics Make recommendations to management and business owners to improve the application functionality, reliability, and usability Conduct application and systems development tasks, as assignedProjects and Change Requests Handle all project and change request tasks as per deadlines given Provide Subject Matter Expertise to project and change request stakeholders Attend and contribute in planning and implementation meetingsOperational Responsibilities Provides technical assistance for the development, design, and systems integration of corporate applications Assists Management execute the Strategic Roadmap to meet corporate goals through technology and processes Applies knowledge of industry trends and developments to improve service to our clients Building, maintaining, and planning environments for projects and change requests Responsible for meeting SLA targets, creating KPI reports for application performance, and making recommendations to increase application availability and customer satisfaction Interact directly with Vendors and 3rd Parties on an on-going basis After-hours on-call availability on a rotational basis Systems and application implementations after core business hours Maintain and develop all documentation related to applications supportedLeadership and Teamwork Champions the promotion of application support excellence Works well within a team oriented environment and acts as a Lead for assigned applications Promotes consistent corporate standardsBusiness Development (if applicable) Remain engaged with the business to identify and understand their existing and future requirements that may impact their function’s delivery and applications supported

Software Post-sales Engineer

Details: Cincom’s Intelligent Selling Solution (CISS) business group is looking for another Senior Technical Consultant/ Project Manager to support its application software implementation team. This individual will assist customers to successfully define and implement their strategic vision, ability to lead projects, and understand and to communicate customer requirements. Using your software engineering and manufacturing experience, your knowledge of configuration tools and other appropriate technologies, you will guide large-scale CISS software implementation projects.  We are seeking an experienced software technical consultant to assist in creating ‘best of breed’ solutions, to define and validate product design, to manage the complete software solution project lifecycle sequence, and to aid in the development and delivery of appropriate user training solutions.Minimum Requirements4 year BS degree in engineering, computer science, or information technologyExcellent interpersonal and communication skills Proven experience transforming business requirements into practical business solutionsRequirements definition, specification development, modeling and deployment3+ years with Web Development, C#, .Net, ASP.Net and/or SQL ServerManufacturing, MS CRM or SFDC, Configuration, or CAD experience a Plus. This position is located in Southwest Ohio. It requires the ability to travel 25% to 50% within North AmericaIf you are interested in becoming an important contributor to the Cincom CISS implementation team, please APPLY NOW. Be sure to include your resume and to reference requisition 3711.RESUMES ACCEPTED UNTIL POSITION IS FILLED...an equal opportunity employerCincom Acquire is a selling and business acquisition solution for manufacturers that bridges the gap between incompatible CRM and ERP enterprise applications. Cincom Acquire provides an easily integrated foundation for cross-platform collaboration, sales & product configuration, quotation & proposal management, project & bid management, contract & order management. For more than 40 years, Cincom has created and delivered software, tools and services to clients worldwide who need to innovate and simplify complex business processes. Cincom serves thousands of clients on six continents. Cincom's easy-to-use, high-value software solutions empower clients to overcome operational obstacles, thereby paving the way to higher productivity, sustainability and profits.

Configuration Technology Modeler

Details: Cincom’s Intelligent Selling Solution (CISS) business group is looking for a senior level developer with manufacturing and product configuration experience. This individual will:   Analyze proposed changes of product design to determine effect on overall system, and coordinates recording of modifications for management control: Confers with manufacturer or customer representatives to establish change-reporting procedure, and prepares directives for change authorization and documentation by company and subcontractor personnel.   Analyze proposed part-design changes and exhibits to prepare report of effect on overall product for management action, using knowledge of engineering, manufacturing, and procurement activities.  Confer with department managers to obtain additional information or to interpret policies and procedures for reporting changes in product design. Audit subcontractor's inspection or technical documents preparation procedure to verify compliance with contract requirements.  Coordinate activities of personnel preparing manual or automated records of part-design change documents and first-article configuration inspection.

Project Manager (Engineer)

Details: Advantis Medical, Inc. is a leading design and manufacturer of medical case and tray delivery systems and is one of four full-service portfolio companies that provide implants, instruments, and delivery systems to the medical OEM marketplace through its holding company, Avalign Technologies, headquartered in Lake Forest, Illinois.  Avalign’s portfolio companies work with one another and the customer to shorten the design, development, and manufacturing time associated with new product launches.  This “concept to package" approach ensures customers can derive revenue faster while reducing the overall cost of the project development.  Advantis Medical is a dynamic, growth oriented company located in Greenwood, Indiana and offers a competitive compensation and a comprehensive benefits package, including medical/prescription drug coverage, dental, vision, life/disability insurance, 401(k) and holiday/PTO.    We are currently in search of a Project Manager.  The Project Manager will develop/design and manage projects for release and manufacture.  They will work closely with other internal Project Managers and customers to complete design requirements for assigned projects.

Aircraft Component Repair

Details: Aircraft Component Repair - We are looking for experienced composite repair technicians and QC Inspectors. Great Benefits. Please fax or email your resume, 305-687-8509 / SF67212 Source - South Florida Sun-Sentinel

Senior EHS Specialist - Newport News, VA

Details: With sales of €30.5 billion in 2011, Continental is among the leading automotive suppliers worldwide and currently has approximately 164,000 employees in 46 countries. We are seeking experienced Senior EH&S Specialist in our facility in Newport News, VA! Description This position leads the plant's Environmental Health & Safety function. Develops and maintains programs to assure compliance with all applicable federal, state and local regulations. Coordinates the Voluntary Protection Program in accordance with VIOSHA requirements. Develops complex regulatory reports. Coordinates compliance requirements under ISO 14001. Works directly with frontline and middle management to develop and implement practices and procedures that reduce accidents, injuries and environmental impact. Develops and implements safety and environmental training. Works directly with Clinic staff on return to work effort and worker's compensation cases with both the Clinic and insurance carrier.

eProducts and Services Quality Engineering Intern

Details: PLEASE NOTE: THE IDEAL CANDIDATE FOR THIS POSITION MUST BE LOCATED IN NATICK, MA OR WILLING TO RELOCATE TO NATICK, MA.Job Summary As part of the eProducts and Services QE team, you will learn valuable software testing skills while working on web-based applications. You will have the opportunity to work with experienced developers and Quality Engineers and take part in the full software development life-cycle using an agile scrum process. You will have the chance to work with cutting-edge technologies, such as cloud and mobile APIs. You will take ownership of testing Web Application features that will be used by MathWorks customers, and fully experience the role of QE. If you are considering a career in QE, this internship will give you a solid understanding of the role and skills required.Internship responsibilities include developing automated test suites, performing hands-on testing, debugging test failures, entering defects into the defect tracking database, verifying bug fixes, and collecting performance metrics. During your internship, you will learn: Performance testing High Availability testing Cloud APIs Web Services QE best practices Agile processes enhanced Java skills test procedure development

Sr. Battery Validation Engineer

Details: Job is located in Boulder, CO. About Eetrex Inc. This position is within Eetrex, Inc., a Methode subsidiary located in Boulder, CO, focused on power electronics and Li-ion based energy storage systems.  Eetrex aims to produce grid integrated energy storage products for the data center and telecom markets and to continue our success in power electronics for the electric vehicle market.                                                          Eetrex, Inc. is looking for a hard-working hands-on Sr. Battery Validation Engineer to effectively manage the validation standards, battery design and software systems issue resolution processes.  Development of robust battery systems that meet industry standards will be a key focus.  The individual will also manage the implementation of MATLAB / Simulink and LabView based validation tools.  This position will be focused on the development for the Eetrex Stationary Energy Storage and Power Electronics products.   Description:  Eetrex, Inc. is looking for an experienced Li-ion battery systems validation engineer with the specific experience of leading the systems integration and validation of Li-ion batteries and their Battery Management Systems.  This individual will lead the testing, validation and certification of our development efforts and provide technical oversight for other members of the team.  This individual will lead the validation and planning efforts of our Li-ion based energy storage systems and power electronics systems.  The individual’s responsibility will extend through validation and commercialization of our products.  This individual will need to be extremely strong technically, leading power electronics and controls related issue resolution efforts as we move from the development to the industrialization phase. This individual will need an intimate understanding of the Eetrex systems and code, as well as customer requirements in order to develop appropriate internal specifications in addition to ensuring performance to various external requirements and certifications.  This individual will be responsible for combined verification of software and hardware in the loop simulation.  The position will focus on the appropriate execution of Li-ion based energy storage systems and their battery management systems.  The individual will also leverage shared resources located at Eetrex India. This individual will be a key contributor on our most important strategic programs, commercializing and industrializing the core technology of Eetrex to deliver refined UPS products to the Data Center and Telecom markets, as well at power electronics for the EV industry.  Position Responsibilities:  Oversee the battery system validation process at Eetrex to deliver world class products.  This responsibility includes management of the Battery hardware, BMS, inverter controls systems, and other embedded system validation as needed. Contribute to the development of cutting-edge high-voltage power electronics systems that are grid-tie capable. Drive on time execution of software, electrical, and hardware issue resolution to deliver robust embedded systems. Oversee internal and external engineering resources, including Eetrex India and other outsourced based teams. Ensure software adherence to industry standards and Eetrex requirements. Develop and manage Eetrex validation and certification documentation and database systems. Accurately estimate engineering resources to achieve project objectives on time and within budget.

Retail Sales Associate - Electronic Sales (Part Time)

Details: Retail Sales Associate – Electronics Sales (Part Time)Job DescriptionMarketSource, a premier field sale, training, and merchandising firm, is seeking an energetic Retail Sales Associate to join our dynamic team of retail field representatives. We specialize in representing top manufacturers of wireless, consumer electronics and various computer products by providing professional sales, training, and merchandising teams that deliver innovative and customized retail solutions. A dynamic member of the team, the retail sales associate is at the forefront of our sales and marketing efforts to support clients’ sales at the store level. Our ideal candidate will be self-motivated, goal oriented and a team player excited to learn and grow while providing superior service and performance for our clients. Retail Sales Associate – Electronics (Part Time)Job ResponsibilitiesAs a Retail Sales Associate you will explain and educate consumers and retail associates, and make product recommendations. This involves making quality presentations and demonstrations to consumers for increased results, in addition to accurate execution of merchandising objectives as directed by our clients.Additional responsibilities: Establishing and maintaining professional business relations with retail store personnel Creating consumer awareness, product brand preference, and product mind share for MarketSource clients at the retail store level Inspiring others to share enthusiasm for both the company and the product line Gathering client product competitive intelligence at the store level Collecting and communicating product information/data through appropriate channels Assessing on-site needs i.e., product and promotional/marketing material, stocking Meeting required same day reporting deadline Retail Sales Associate – Electronics (Part Time)