School Fundraising Director
Details: Join the American Heart Association and take your career on a Mission 'to build healthier lives, free of cardiovascular diseases and stroke.' What's your motivation? For some it's the opportunity to do extraordinary work or to develop challenging new skill sets. For others it's the ability to make a difference in people's lives or take on growing levels of responsibility and leadership. However you define your professional goals, you have the opportunity to achieve them at the American Heart Association.Join an organization that was voted ""One of the Best NonProfits to Work For"" since 2009. We have an excellent opportunity for a School Fundraising Director serving counties in southeast Minnesota. Ideal candidate will be located in the Rochester area. Director will be based out of home office. We are seeking a proactive, success-driven and independent individual with sales experience to promote our life-saving mission to local schools, businesses, and volunteers.Responsibilities include: Handle overall implementation and promotion of Jump Rope for Heart, Hoops for Heart, and Red Out events in schools. Prospect and secure school participation. Assist schools in meeting fundraising goals. Will also solicit corporate sponsorships for the Go Red for Women Luncheon event in Rochester and Mankato. Competitive salary plus potential incentive bonus with comprehensive benefits package.
Mindbody Class Instructor - Yoga (7015)
Details: STG International is seeking a Part-time Mindbody Class Instructor to teach group exercise classes (Yoga) one Wednesday per month at a Federal Occupational Health facility in Fort Lee, VA. The yoga class will be 60 minutes and must be taught any time between 11:00 am - 1:30 pm.Responsibilities include: Instruct regularly scheduled group exercise mind/body classes (Yoga) at various intensity levels (low to high).STG International, Inc. (STG) is a dynamic professional services company dedicated to providing the following leading-edge services to our government and military clientele: Medical Staffing Service - Human Resource Services and System Solution - Management and Data Resources Consulting Services - Professional and Administrative Services. Headquartered in Alexandria, VA, STG was founded in 1997 to provide high quality management and technical services to federal clients. Certified by the U.S. Small Business Administration as a woman- owned, minority business, STG is a financially sound organization poised for continued success, as is evidence by the company's exponential growth in recent years. *STG International is an EEO compliant organization
Senior Flow Cytometry Instructor
Details: Responsible for developing and conducting technical training courses for customers. Works on problems of diverse scope where analysis of situations or data requires evaluation of identifiable factors. Exercises judgement within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Normally receives no instructions on routine work, general instructions on new assignments. Duties and Responsibilities:- Delivers classroom lectures, conducts laboratory training sessions, administers examinations, and prepares student evaluations as described in lesson plans.- Prepares lesson plans, laboratory exercises, training guides, and other course materials to support delivery of training.- Follows up to determine applicability of course material and modifies training programs as appropriate.- Assists with developing customer training programs for new and existing products.- Provides guidance and training to new instructors as required. Audits courses to provide instructor feedback as needed.
Receptionist (880-332)
Details: Take your career to the next level at a top 10 U.S. CPA and advisory firm. At BKD, we offer the resources you need to go as far as your talent will take you. Build your skills focusing on specific industries and service areas while delivering unmatched client service to high-profile companies and organizations. Take a closer look at BKD, a stable, growing firm that offers you competitive compensation, People First benefits and paid time off.Work with great people and experience rewarding career opportunities. Our approximately 2,000 CPAs, advisors and dedicated staff are based in 29 offices that serve clients in 50 states and internationally.
Customer Experience Strategist
Details: This is a unique opportunity to play a key role on a team that is driving a customer experience paradigm shift that will be compared to the approach of organizations such as Apple or Four Seasons. Your mission will be to advance our efforts around the automotive retail customer experience by infusing fresh thinking and then helping develop strategies and tactics to execute on the ideas. You'll enjoy a steady stream of creative challenges, and collaborate with a talented and highly motivated team of experts as you can imagine, the team is strongly engaged and excited about this effort! We are open to your joining us as an employee or consultant. To be a good fit for the Customer Experience Strategist opportunity, you will have: A strong background in organizational development and / or coaching.At least ten years of experience in customer experience management, including a demonstrated ability to: Work with retailers to help them create engaged employees and customers.Translate group ideas and concepts into workable tactics and translate ideas into learning, training or experiential events.Significant experience outside the automotive industry; we're looking for invigorating insights from a new perspective. At AMCI Inside we provide solutions that generate knowledge, inspire passion, develop skills and improve performance for automotive retailers and manufacturers. Among our clients are Ford, Infiniti, Acura and Mercedes-Benz. ACMI Inside is part of AMCI Global, the automotive industry leader in providing OEMs with a wide range of innovative brand and automotive education solutions. Our exclusive automotive focus and structure yields the unparalleled product and brand insights needed to integrate Product, Consumer and Retail initiatives while providing global reach and experience.
Per Diem Patient Res Rep
Details: Cross-functionality in multiple registration and reception areas or job assignments to include decentralized areas as well as Inpatient, Outpatient Registration, Central Scheduling, ED Registration and Reception.Education: Knowledge of medical terminology.� Extensive knowledge of registration and pre-admissions procedures.� Ability to audit financial reports and perform revision procedures.�� Excellent customer service skills.� Excellent computer skills.� Ability to prioritize and to work independently.� Knowledge of legal aspects of Access Services, including state and federal regulations regarding Patient Access, as well as living wills, advanced directives, organ donation, and other hospital responsibilities preferred.Experience: Minimum of two year�s registration experience in a medical setting is preferred.� Knowledge of personal computer and relevant software applications is required.� Experience working with billing and financial data preferred.� Two years working in customer service is required. Knowledge of medical terminology required.� Knowledge of insurance and reimbursement contracts preferred.Entity Main Line ServicesDepartment PreServicesShift�Weekend RequirementsSalary Grade 609
Patient Resource Representati
Details: Is the initial contact for patients entering the Main Line Health System through various portals within the organization. Acts as ambassadors for customer service, service recovery and follow through for patient satisfaction. Is responsible for accurate data input ensuring all financial and regulatory requirements are met.Education:High School diploma preferred.Experience:Minimum of two year�s registration experience in a medical setting is preferred. Knowledge of personal computer and relevant software applications is required. Demonstrated experience with Microsoft Office (Outlook, Word, Power Point, and Excel)Two years working in customer service is required.Knowledge of medical terminology preferred.Knowledge of insurance and third party reimbursement preferred.Excellent customer service skills and computer skills required.Must be able to prioritize daily tasks and to work independently.Good conflict management and time management skill preferred.Ability to understand, interprets, evaluate and resolve basic customer service issues. Knows when to ask for assistance from management.Entity Riddle Memorial HospitalDepartment OP Registration & Admin.Shift 11:30AM - 7PMWeekend Requirements YSalary Grade 204
Receptionist - National Office (879-332)
Details: Take your career to the next level at a national CPA and advisory firm. At BKD, we offer the resources you need to go as far as your talent will take you. Build your skills focusing on specific industries and service areas while delivering unmatched client service to high-profile companies and organizations. Take a closer look at BKD, a stable, growing firm that offers you competitive compensation, People First benefits and paid time off.Work with great people and experience rewarding career opportunities. Our approximately 2,000 CPAs, advisors and dedicated staff serve clients in 50 states and internationally.The receptionist is responsible for greeting all guests and employees of the BKD National Office as well as answering all incoming phone calls. The ideal candidate will be experienced in handling a wide range of administrative tasks. A successful candidate will possess an exceptionally positive attitude and professional demeanor and be able to work in a team environment, as well as independently.Requirements of this position include the ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful and efficient, with a high level of professionalism. A strong knowledge of Microsoft Office suite is required. ESSENTIAL DUTIES & RESPONSIBILITIES Ensure a welcoming environment for all guests and employees by professionally greeting visitors, making coffee, offering refreshments to guests, etc. Answer all incoming calls and route as necessary Maintain and update conference room schedules, as well as arrange conference calls Assist with catering arrangements for firm meetings, keeping organized records of attendees and costs Maintain weekly planner for all employees of the National Office Assist in setup and cleanup for firm meetings and parties Merge, print and stuff letters for distribution on an ongoing basis Complete special projects as assigned
Recruiting Coordinator (532)
Details: The Recruiting Coordinator must be well organized, work effectively with internal and external candidates and clients, demonstrate great communication skills, possess strong interpersonal skills and be able to quickly adapt to change. The Recruiting Coordinator is always looking for ways to improve our processes and candidate experience. This position is an integral partner in building candidate relationships; often providing candidates with their first impression of the company. Establish and oversee location interview processes for both hourly and salaried positions; including scheduling, tours, candidate preparation and hiring manager preparation. Manage and track the Offer process Initiate candidate pre-onboarding process including; drug screens, physicals, background checks etc. Management of reporting of all applicants and tracking of the process Invoice management as appropriate. Maintenance of application records in compliance with all policies, guidelines and governmental regulations. Support of interviews both phone and face to face. Hiring event administration. Responsible for submission of WOTC documents and other governmental programs as appropriate. Support of additional programs for the plant. Assist in various Recruiting projects. Responsible for updating candidate records and job postings in recruiting systems and confirming new hires.
Sales Consultant (1973)
Details: Do you have 1-4 years of business to business sales in a high activity sales model, or 1-2 of experience in Telecom or IT/Software sales then we have the next role in your career development. Continue to develop your sales career as an Account Executive working in the high-tech field of Cloud Services, Information Technology (IT), and Networking.Cbeyond has award winning training to prepare you for a successful career in technology sales and sales management. The primary responsibility for this outside business to business sales position is to present and sell Cbeyond services to small-size and mid-size business (SMB) customers, generating new revenue. We provide our customers such products as; Data Center Colocation and Cloud Services, Managed Services, Disaster Recover, Business Continuity, MPLS, Telecom VoIP, High Bandwidth Broadband Internet (Fiber Optics, Metro Ethernet EFM, T1), Mobile Communications, Hosting, Hosted Microsoft Exchange, Firewall, Network Security, VPN, Web Conferencing, Cloud Phone System, PBX, Virtual Receptionist, Voice-only PRI, Microsoft SQL Server.This is an outside business-to-business sales position that requires a high activity sales model. We are seeking a sales professional that has successfully prospected, developed and maintained accounts in a b2b consultative selling environment, and who has a desire to move into the information technology field. The territory will consist of prequalified Cloud Ready buildings within our High bandwidth Fiber /EFM network foot print. Currently the Chicago area footprint consists of over 14,000 buildings. The major responsibilities of this position will include engaging and maintaining relationships with building property managers, prospecting new accounts, up-selling and managing existing accounts. We offer opportunities for advancement and promote from within based on performance. Responsibilities: Deliver and sell Cbeyond products and services to potential small to midsize business customers. Develop a client base by marketing our products in a defined geographic territory. This can be done by visiting their office, telemarketing, lead groups, chamber meetings, agents, etc. Develop your individual pipeline of target customers that fit within the Cbeyond sales model. Must be comfortable with speaking in front of groups and executives about our products and services, upon completion of training. Partner with the Market Director, so that you meet or exceed your targeted monthly sales goals. Adhere to the Cbeyond Sales Activity Model, while developing your own sales technique. Attend all required Cbeyond trainings and sales functions. Accurately document all sales activity and sales leads into the tracking system. Work with Customer Service and Operations to ensure customer satisfaction. Work with the back office to ensure that customer paperwork is complete, thereby ensuring that the order flow process runs smoothly and the customer is installed in a timely manner. Follow all Cbeyond standards and formats in presentations, proposals, and professionalism..
Change Management - Senior Consultant
Details: Change Management - Senior ConsultantJob DescriptionAnalysts International Corporation, an IT services company, is seeking a Change Management - Senior Consultant. We have 40 years of experience in the IT staffing industry and provide our clients with the highest quality custom staffing solutions. Change Management - Senior ConsultantJob ResponsibilitiesResponsible for providing the knowledge, tools and techniques needed to manage organizational change. Activities often involve (1) engaging stakeholders to build understanding and commitment to the change (2); defining desired behaviors that support the new way of working (3) and planning, implementing and sustaining all aspects of the planned transition. Lead and manage end-to-end delivery of comprehensive change programs. Change Management - Senior ConsultantJob Requirements Review and edit requirements, specifications, business processes and recommendations related to solution Evaluate alternatives and recommend solutions Promote and direct process improvement activities Assist and coach Project Managers or Supervisors in stakeholder engagements Build, maintain, and enhance repository of BCM tools and examples for the projects/ organizations Build training material if necessary to complement project deployment plans or engagement plans Bachelors Degree or equivalent in related discipline; Masters Degree is a plus Fluency in using Computer Based Training (CBT) tools to develop training materials and programsPrefer local Houston candidatesOrganizational and business process change expertise, change/communications planning, execution and sustainabilityChange Management - Senior ConsultantBenefits We value our employees' hard work and dedication to quality. In addition to a positive environment with opportunities for growth and advancement we offer a competitive salary and benefits package.• Medical, dental, vision• 401(k)• Long / short term disability• Stock purchase planChange Management - Senior Consultant
Web Development Consultant
Details: Web Development ConsultantJob DescriptionAnalysts International Corporation is seeking a Web Development Consultant in Baltimore, MD to join our staff to help one of our valued clients. At Analysts International passion, drive and integrity is what sets our employees apart from the competition and we are committed to driving success for both our consultants and our clients. We have been helping talented IT Professional like you find rewarding opportunities for over 45 years. Please let us know if you might wish to learn more about this exciting opportunity. Web Development ConsultantJob Description:This Web Development Consultant will: Work with software development professionals building web applications in the CQ5 environment Build and manage relationships with business leaders to understand their goals Propose technology solutions to enable the business to meet/exceed those goals Engage in application architecture and design decisions Deliver a robust self-service environment for the end user community Implement/maintain a repeatable iterative software development methodology Manage SDLC processes and associated artifacts Ensure ongoing compliance with SDLC processes Communicate with stakeholders and management team on a regular basis in a concise manner Job RequirementsThis Web Development Consultant position is a great match for a candidate with the following skill set: Bachelor's Degree OR High School Diploma/GED + 5 years of equivalent experience 4+ years of application design and development experience 2+ years of CQ5 experience 3+ years of Java experience Experience delivering web-based technology solutions to meet business needs Experience with Java, JavaScript, CQ5 Proven success using and driving a repeatable, iterative software development methodology Track record of completing software development projects on-time and on-budget Demonstrated ability to communicate with and influence business leadership and technologists Location: Baltimore, MDWeb Development ConsultantAIC is repeatedly recognized as an IT services leader in the Twin Cities business community and across the nation. We are the #1 IT Consulting Firm in the Minneapolis area (Minneapolis-St. Paul Business Journal) and are one of the Top 100 Public Companies in Minnesota (Minneapolis-St. Paul Star Tribune). On a national level, Staffing Industry Analysts ranks AIC among the top 25 Largest IT Staffing Firms in the United States. And AIC has been named a Best of Staffing firm by Inavero for 2012 and 2013. We invite you to learn more about us at www.analysts.com
Professional Services Technical Consultant (1969)
Details: Title: Manager of Professional Services/Solution ArchitectClassification: ExemptImmediate Supervisor: Senior Manager of Professional ServicesDepartment: TotalAssistPosition Summary:The Solution Architect will be responsible for lifecycle management of client budget cycles specifically focusing on IT spend. The position will be acting in a virtual CIO capacity to define technical and budgetary requirements and constraints for new and existing customers. The goal is to produce a document for a 12-18 month IT budget focusing on specific technologies including cloud as well as premise based services. This will be accomplished by identifying, technically qualifying and addressing prospects business goals by normal consultative methods.Position Responsibilities: Create business technology plans Provide budgetary estimates for professional services work needing to be performed Responsible for designing and architecting complex solutions Consulting with potential and existing customer to build technology roadmaps Creating technical disaster recovery plans for customer environments Design data center migration and transformation strategies Educate existing sales personnel on new service offerings
Retail Store Manager Trainee
Details: Job Summary:Join our team as a Store Manager Trainee and experience the fast paced and exciting atmosphere of our stores. By assisting our customers you will have the opportunity to help them improve their quality of life. We are looking for dynamic individuals who are excited about health, wellness, and GNC’s leading position in this competitive industry. Essential Duties and Responsibilities:Responsibilities include, but not limited, to the following:Manage the operations, staffing, and sales/profit goals in a single assigned retail storeEnsure total compliance with all store operations policiesSell merchandise to customers by following GNC's prescribed selling methodsManage the store's inventory with GNC guidelines. Receive, check, and shelve all merchandise ordersResponsible for keeping store clean and unclutteredManage work schedules within established budgets for optimal store coverageHire, train, discipline, review, and terminate employees
CP-Mechanical Designer
Details: Stretch yourself – and your potential to succeed. ETS-Lindgren (www.ets-lindgren.com) is the leading solutions company providing components and systems that measure, shield and control electromagnetic and acoustic energy. Throughout our company, our people bring a wide array of abilities and backgrounds – strong interpersonal capabilities, technological savvy, and every skill set in between. Join a global, team-oriented organization as our new Mechanical Designer in our Cedar Park, TX office where the work is interesting and the days are filled with exciting, new types of projects for a wide variety of clients. Job Responsibilities include but not limited to: • CAD drafting and document control for the mechanical engineering group • Create 2D manufacturing drawings and 3D CAD models • Interface with MRP system to input BOM content and revision control• Perform mechanical design work on established product lines and custom products• Implement Engineering Change Notices• Interface with Planning and Manufacturing on projects
Webservices Infrastructure Support- Local Preferred
Details: Webservices Infrastructure SupportJob Description Analysts International Corporation, an IT services company, is seeking a Webservices Infrastructure Support. We have 40 years of experience in the IT staffing industry and provide our clients with the highest quality custom staffing solutions. ***Local Candidate PreferredWebservices Infrastructure SupportJob ResponsibilitiesEngineer to maintain Oracle Application Server 10g/11g and Weblogic 10.xWebservices Infrastructure SupportJob Requirements Demonstrated in-depth web systems and architecture expertise• Strong administration skills in Oracle Application Server 10g/11g version. Should be able to install, configure and support on both UNIX and Windows platforms.• In-depth knowledge and experience in implementing Oracle Forms under OAS11g • Strong Web administration skills in Apache (1.3 or higher) and Tomcat 5.02 (or higher). • Experience in supporting SSL and multiple web sites on a single server or in a web-farm environment. • UNIX admin experience is required to perform application installation, configuration, and maintenance.• Experience in managing, optimizing, and diagnosing the performance of OAS Servers and applications• Strong troubleshooting and interpersonal skills• At least three years experience as a Lead Oracle Application Server administrator• Minimum 6 years of IS experience and 3 years experience as a Lead Oracle Application Server administrator is required.• Excellent verbal, presentation and written communication skills • Ability to communicate with technical, non-technical, and senior management audiences • Proven trouble-shooting, problem-solving and project management skills • Candidate should be self-motivated, results-oriented and detail orientedExcellent written and verbal communication skills. Must be able to create and follow procedures, posses the ability to work unsupervised. Must have attention to detail and a 'can-do' attitude. Excellent at multi-tasking and working well under pressureWebservices Infrastructure SupportBenefits We value our employees' hard work and dedication to quality. In addition to a positive environment with opportunities for growth and advancement we offer a competitive salary and benefits package.• Medical, dental, vision• 401(k)• Long / short term disability• Stock purchase planWebservices Infrastructure Support
Web Developer
Details: Developer IVJob DescriptionAnalysts International Corporation is seeking a Developer IV in Minneapolis, MN to join our staff to help one of our valued clients. At Analysts International passion, drive and integrity is what sets our employees apart from the competition and we are committed to driving success for both our consultants and our clients. We have been helping talented IT Professional like you find rewarding opportunities for over 45 years. Please let us know if you might wish to learn more about this exciting opportunity. Developer IVJob Description:This Developer IV will: Assist with building next gen. web platform Support and extend running apps. Assist in the design and dev. of new applications Evaluate and refactor in a rapid manner Work in an agile team using TDD & pair programming. 80% coding/testing 15% working with BA's and program/product managers around requirements to deliverables. 5% meetingsJob RequirementsThis Developer IV position is a great match for a candidate with the following skill set: Five years of relevant systems software engineering experience BS/MS in CS or engineering (or equivalent) Experience with large-scale distributed systems Developing Spring/Java/Maven apps Freemarker Template design and implementation Experience with CSS/JS, SASS, SCSS, JQuery Aggressive Refactoring Test Driven Development High comfort level with Unix Experience w/ other development languages (Groovy, Ruby) Experience w/ Cloud Computing systems (e.g. Amazon AWS, Rackspace, OpenStack, etc.) Pair Programming Infrastructure Automation (Chef in particular) Experience with testing frameworks (Junit, Spock, JBehave) OO Programming and SOA design Communication skills Written and verbal communication skillsLocation: Minneapolis, MNDeveloper IVAIC is repeatedly recognized as an IT services leader in the Twin Cities business community and across the nation. We are the #1 IT Consulting Firm in the Minneapolis area (Minneapolis-St. Paul Business Journal) and are one of the Top 100 Public Companies in Minnesota (Minneapolis-St. Paul Star Tribune). On a national level, Staffing Industry Analysts ranks AIC among the top 25 Largest IT Staffing Firms in the United States. And AIC has been named a Best of Staffing firm by Inavero for 2012 and 2013. We invite you to learn more about us at www.analysts.com
Design & Construction Project Manager III
Details: Design & Construction Project Manager IIIJob DescriptionAnalysts International Corporation, an IT services company, is seeking a Design & Construction Project Manager III. We have 40 years of experience in the IT staffing industry and provide our clients with the highest quality custom staffing solutions. Design & Construction Project Manager IIIJob ResponsibilitiesThe IT Design & Construction Project Manager III creates and executes project work plans for the IT components of client's major construction projects and revises as appropriate to meet changing needs and requirements of the organization. Major Responsibilities: Follows a defined project management methodology, accountable for the detailed planning of steps and resources needed to meet the objective. Monitors and prepares reports to ensure work is progressing to meet the deliverables on time and under budget. Manages multiple medium or large complex, capital and non-capital IT projects simultaneously. Manages day-to-day operational aspects of a project and scope. Effectively applies client's IT? methodology and enforces project standards. Ensures that in-flight reviews and quality assurance procedures take place for all projects. Minimizes client's IT? exposure and risk on projects. Solves conflicts and issues in a timely manner, escalating to manager as appropriate. Ensures project documents are complete, current, and stored appropriately. Manages project budget. Ensures quality control for all projects. Effectively communicates relevant project information to leadership. Provides leadership to lower level Project Managers. Provides leadership to multi disciplinary teams, as well as manages work of outside consultants. Write and coordinate outside consultant Statement of Works (SOW?s).Design & Construction Project Manager IIIJob RequirementsEducation: Bachelors Degree or equivalent experience in Business Administration, Health Care Administration, Operations Research, Public Health Administration, or other related field. Experience: 7+ years of information systems experience. 10+ years project management. Project management experience in health care preferred. Certification: PMI certification desired. Knowledge, Skills and Abilities Required: Possess thorough understanding of project management phases, techniques and tools. Possess strong and tested project management skills, including risk management. Proven abilities in problem management, process analysis and root cause analysis. Excellent written and verbal communication skills. Ability to work in a complex and matrixed team environment. Ability to handle multiple tasks, set priorities, schedule and meet deadlines. Skills in Microsoft Project, Word, Excel, PowerPoint, and Visio. A passionate desire to grow, learn and advance. Possesses general understanding in the areas of application programming, database and system design. Understands Internet, Intranet, Extranet and client/server architectures. Possess quality presentation skills and experience in presenting complex plans and designs to executive-level management. Functional Qualifications & Requirements: • Effectively work with Site Directors, Team Leads, Project Managers and Resource Managers on establishing processes to effectively monitor and manage resources across all D&C projects. • Understand critical path issues, resource constraints and facility activities to ensure that projects can maximize their productivity yet minimize impacts to client's CRE or IT resources • Responsible for determining and coordination the sharing of resources among their constituent projects to the overall benefit of the program • Experience with standard construction submittal and RFI Processes. • Familiarity with general construction processes and terminology. • Experience managing O.F.O.I contractors/vendors as a part of a construction projects. • Experience collaborating with architects, engineers, and other construction and building specialists during the design build process • Knowledge of common construction practices and BICSI requirements as they relate to low voltage voice/data infrastructure. • Ability to read, understand construction plans and specifications • Familiarity with OSHPOD standards relating to the installation of Low voltage cabling and equipment racks in a healthcare environment • Experience reviewing 'As-Built' drawings reflecting changes from the base contract documents to include approved change order requests, clarifications, correspondence and field conditions.Design & Construction Project Manager IIIBenefits We value our employees' hard work and dedication to quality. In addition to a positive environment with opportunities for growth and advancement we offer a competitive salary and benefits package.• Medical, dental, vision• 401(k)• Long / short term disability• Stock purchase planDesign & Construction Project Manager III
Help Desk Specialist Senior
Details: Group: MCIS Clearance Level Needed: Secret Shift: Day ManTech is seeking an experienced operations lead with background in the mission support communications area and knowledge of Administrative Communications, NIPRNet Operations, Remedy Helpdesk, voice telephone and network communication systems and operations to join the Range Operations Support (ROS) team. General Responsibilities: Lead and direct group effort in performing and providing Remedy Helpdesk work order control support to 30SW and tenant organizations on VAFB Provide consolidated Help Desk services as the focal point for customer contact 24/7 (including holidays) and to provides problem resolution and response to service requests and general inquiries Ensure that the work order control system operations meet priorities and response requirements Ensure legacy systems interface with and integrate to AFNET Ops without interruption in service Utilize the Remedy work order control system to process all requests for network support, data/voice/video transmission checks and communication upgrades and replacement requests Utilize the Remedy work order control system to monitor, document and track all mission support communication actions Coordinate work requests with IT support group lead and technicians for appropriate assignment Possess general knowledge of Air Force communication and IT systems, services and computer software applications Be familiar with the site-specific Local Restoral Plan (LRP) and Continuity of Operations Plan (COP) for Network Control Center (NCC) managed systems Requirements: Requires Bachelors degree (in Computer Science or related field) or equivalent, and five to seven years of related experience in computer hardware, software, networking systems, and in the set-up, configuration, use, and trouble shooting of computer systems.Other Skills Required: This position requires demonstrated initiative, sound judgment, effective decision-making, and excellent oral and written communication skills. Specific equipment or software requirements. Clearance: Position requires, at a minimum, a confidential security clearance. Secret clearance preferred.
