Receptionist
Details: The Receptionist is the first line of customer service for all patients and visitors entering a Western Dental office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the Ultimate Patient Experience while visiting a Western Dental Services.Key Responsibilities:Customer Service; acknowledge, smile and greet patients upon arrival/dismissalRespond to patient questions and or concerns according to WDS PoliciesAnswering TelephonesScheduling AppointmentsMaintaining Appointment BookConfirming AppointmentsFollow up on no shows/cancellation of AppointmentsRegister Patients on sign in sheetChart FillingCash HandlingChecking voicemail on a daily basisMaintain a clean and friendly waiting area for patients At all times you will perform and undertake such other duties and responsibilities as are requested of you by the Office Manager or the PDM
Accounting Clerk - Inventory Reconcilliation
Details: Basic accounting clerk background (a/p and/or a/r), Inventory Reconciliation experience is required, strong excel and data entry skills, large company experience preferred. Duties also include E-mail correspondence regarding loading reports and following up to ensure actions are taken and responses are received. Handle variances in inventory, data entry, inventory research and reconciliation, and filing.
Customer Service Representatives
Details: Growing, local consumer goods company in South Bethlehem has immediate openings for FT Customer Service Representatives for their call center. These will be 2nd shift positions and involve evenings and weekends. Primary Responsibilities: Acts as the primary point of contact for customer orders, ensuring a timely and professional response to incoming customer calls/orders Answers incoming customer calls in a prompt and professional manner. Communicates effectively with customers to ensure accuracy and quality of customer account information and customer order data. Demonstrates the ability to effectively maneuver through appropriate system screens, utilize available department tools/information, requesting assistance as needed. With supervision and coaching, learn how to develop and ask open-ended questions and use effective listening skills to obtain information from the customer. Demonstrates cross-selling and up-selling skills, maximizing all sales opportunities. Effectively utilizes feedback from call monitoring to continuously improve performance in providing one to one service to the individual customer. Responsibilities/requirements subject to change based on business needs. May perform other related duties as required
Bank Office Manager - Middleton, WI
Details: Founded in 1892, Bank Mutual is one of the largest Wisconsin-based, federally-chartered banks. We have a strategic network of 76 bank offices staffed by experienced professionals who are committed to their local communities. This is a solid company, with a strong capital foundation and assets of over $2.5 billion. We're well positioned for even more success going forward and we're looking for smart, enthusiastic folks who want to join us. Interested?MAJOR RESPONSIBILITIES : Performs the full range of managerial duties, including planning, directing and evaluating the overall operations of the bank office. Directs the sales activities of the bank office staff to achieve established goals. Originates all types of consumer loans. Increases both the profitability and customer base of the bank office. Develops outside personal banking and business banking relationships. Represents the bank in the community. Oversees compliance with all internal and external regulations.
Sr. Accounting Clerk
Details: Job TitleSenior Accounting Clerk Purpose This position is responsible for the accounts payable processing for multiple entities within the GDF SUEZ Energy North America (GSENA) group, including, but not limited to, payment of invoices either through manual checks or wire transfer, handling vendor inquiries, researching and reconciling outstanding accounts, matching invoices with payments, and filing weekly paid invoices. Reports to Corporate Accounting Manager, GSENA Location Houston, TX Status Hourly - Non-Exempt Job Functions Essential Functions Coordinate the processing of invoices, check requisitions, and expense reports on a timely basis. Check and organize daily, weekly, and monthly accounts payable reports to ensure that A/P accounts in the general ledger are in balance. Maintain vendor files in the Solomon system, responsible for answering all vendor inquiries courteously and timely. File paid invoices on a daily basis. Prepare account reconciliations on assigned accounts on a monthly basis. Assist with general ledger closing by entering vouchers and running reports. Producing 1099s at year end for vendors as appropriate. Prepare intercompany and affiliate invoices for employee expense reports and other charges. Assist with special projects. Handle routine matters but also to set up sensible work priorities. Make decisions within the scope of assigned authority. Acts as a team member with all employees of GSENA staff. Complies with all GSENA policies and procedures. Other Functions Carries out other duties as assigned.
RN Coordinator
Details: Are you? A person whose communication style is factual, straightforward, direct and to the point? A person who enjoys a great deal of change and pressure, with shifting priorities, deadlines, and/or goals? Are you an intense and driving person who reacts quickly and is able to juggle tasks simultaneously? Are you someone who can maintain a high level of mental stamina amongst considerable interactions and disruptions? Are you a person who tries to be attentive and responsive to the emotional needs of others, but keeps an eye on the objective needs of the situation? If this describes you, keep reading… As the RN Coordinator, you ensure our residents are safe and secure, receiving consistent quality of care. It is, for the most part, the physical level of caregiving and our FIRST priority. Satisfying these needs consistently will build trust in our residents and families, allowing us to move more freely and regularly into acts of compassion and creating extraordinary experiences. Compassion creates a space where our residents feel loved, needed and protected; and Experience, through a gained knowledge and heart for our residents life stories, allows us to create extraordinary moments in their lives. As a Bickford Family Member (that’s what we call our employees) you have the opportunity to make a difference, perhaps the difference in someone’s life.Bickford Senior Living owns and operates 45 Independent Living, Assisted Living, and Memory Care branches in Georgia, Illinois, Indiana, Iowa, Kansas, Michigan, Missouri, and Nebraska with headquarters located in Olathe, KS. The company was created when owners, Don & Judie Eby, were unable to find a quality assisted living residence for their mother, Mary Bickford who was diagnosed with Alzheimer’s disease. The Bickford story is told in more detail at www.enrichinghappiness.com
Customer Care Representative
Details: We are looking for outstanding, customer focused candidates, to fulfill a role within a medical insurance benefits provider. This company is a national leader in vision and eye care benefits possessing an impressive repertoire of awards and recognitions including Columbus CEO Magazines “2013 Top Work Places". The best fit candidate for this position will possess skills that parallel the exceptional reputation and business this company has built. We are interested in well-rounded representatives who can handle any call that is received. Calls will range from simple inquires to complex coverage requests and will need to be handled with the same professionalism and enthusiasm while treating each call as the first and assessing each individually, effectively and accurately. With 59 million members nationwide, the associate will receive calls from doctors, clients, providers, current customers as well as potential customers and be required to handle each in a timely manner while still fulfilling the needs with a one call resolution goal. The expectations for the representatives are to function independently and handle each situation presented to the best of their ability to ensure customer satisfaction and instill confidence in the company the clients choose to utilize for their vision benefits. We are interested in individuals whose confidence as well as ability to learn quickly facilitates the attitude that there is not any call they cannot handle and they will demonstrate that in each and every customer interaction.
Retail Sales - Wireless Sales
Details: Wireless Evolution is a Sprint Preferred Retailer committed to providing Sprint customers superior customer service. We are currently looking for self-motivated, disciplined, enthusiastic SALES REPRESENTATIVES who have excellent communication skills, an aggressive attitude towards sales, and embrace a customer-first mentality to become part of our team.Wireless Evolution Core Values: Character: Wireless Evolution is looking for trustworthy, respectful, responsible, and employees who work to improve themselves and our organization. Integrity: Wireless Evolution wants employees who fearlessly adhere to being true and honest in all of their daily decisions and interactions. Work Ethic: Wireless Evolution desires to have employees who have a set of values founded on hard work, diligence, and a sense of duty. Attitude: Wireless Evolution is looking for employees with a PERFECT ATTITUDE geared towards continued self-improvement and a strong desire to improve personally and professionally. A Candidate Wireless Evolution Will Love: You have experience in the retail space. You enjoy working in a fast paced, challenging, and competitive working environment. You feel a sense of pride in maintaining professional interaction with both customers and teammates. You get excited about exceeding personal sales goals on a monthly basis. You feel rewarded about providing a complete sales and service experience for our customers. You have a sense of duty and work hard to protect company assets through loss prevention awareness. You are motivated by the ability to earn a large income. You desire to work for an organization that has limitless advancement opportunities.
AmeriCredit Field Dealer Relationship Manager - Memphis
Details: BASIC FUNCTION: The AmeriCredit Field Dealer Relationship Manager is responsible for service and support of all Non GM franchises dealers and associate GM Financial products. This team member will provide quality customer service by satisfying the business needs of the dealers, manufacturer partners and GM Financial. This team member`s overall responsibility will be to develop dealer relationships that generate contracts according to GM Financial’s established credit risk and profitability models.JOB DUTIES:Sales Demonstrate the value proposition of GM Financial to assist the dealer to sell more new and used vehicles. Effectively manage and market assigned dealer relationships to achieve all quality, pricing and volume objectives. Support and market all GM Financial products. Maintain effective communication with dealers and appropriate internal partners. Develop business plans to align with corporate goals. Achieve Field DRM key performance criteria. Account Management Act as a liaison between dealer and FundsNow to resolve any funding issues. Work with the Funding Managers and Team Leaders. Analyze dealer-specific data using reporting tools and take appropriate action. Identify and resolve dealer issues presenting excessive risk to GM Financial, i.e., portfolio issues, fraud, buy-back, dealer agreement violations, dealer personnel, etc. Responsible for collection of monies owed to GM Financial. OTHER IMPORTANT DUTIES: Other duties as assigned. Promote a culture of teamwork, excellence and integrity. REPORTING RELATIONSHIP: Reports to: Regional Sales Manager Direct Reports: None
Manager : Retail Store Manager
Details: JOB SUMMARY: A Kangaroo Express Store Manager manages the daily operations of a retail store and motivates sales associates to provide outstanding customer service in a “Fast, Friendly, and Clean" environment. The position is responsible for growing total store sales and profits; tracking and analyzing store financial performance against targets. Additionally, our Store Managers collaborate with their District Manager to develop action plans to generate additional guest counts, increase revenues, control expenses and maximize profits. JOB DUTIES & RESPONSIBILITIES (partial list): 1. Our Store Managers must be champions of positive change; initiating and driving continuous process improvements to keep the Kangaroo brand, and our stores "Fast, Friendly, and Clean". 2. This position maintains ownership for store financial performance by reviewing the Profit and Loss (P&L) statement to identify trends, problems and growth opportunities within their store. 3. Store Managers recruit, select, hire, train, schedule and coach three or more employees such as Assistant Store Managers and Sales/Hospitality Associates to ensure that their team is able to confidently perform their job duties and provide outstanding customer service. 4. This role constantly reviews the store environment and key business indicators to identify problems, concerns and areas for improvement. For example, managers are accountable for the proper scheduling of store team members to ensure fast speed of service and excellent guest service. 5. Our Store Managers also ensure compliance with regulations such as fuel safety, age-restricted sales, employee safety and employment law. 6. As effective leaders, Store Managers conduct associate performance assessments, manage ongoing performance, provide discipline when appropriate and recommend pay increases or promotions.
IT Helpdesk Support Analyst
Details: Brooksource is searching for several IT Helpdesk Support Analysts for a 4 month contract opportunity in the Duluth, GA area. This is a great opportunity to gain more IT experience and training from a company in the software industry! JOB DUTIES Assist our client with technical customer support during a time period when our client experiences peak volume through phone, email, and chat support. Training will be provided on our client’s proprietary software products, but candidates need the ability to learn quickly and retain training material. This would be part of an energetic team that is centered on providing superb customer experiences!BENEFITS OF WORKING WITH BROOKSOURCE Previous experience working on client project. Through our constant contact with hiring managers we have a clear understanding of the project timeline and expectations – Able to accurately portray details of the project, travel, training preparation and expenses to candidates Weekly contact with contractors while on project – Accessible to contractors via phone, email and lunches throughout contract, if questions or concerns arise Provide pre-contract training and preparation for contractors
Senior Manager Health Care Call Center Operations
Details: Job Specs: -Site customer interface for operational efficiency and performance on client metrics -Analyze data and provide meaningful insights to client and key stakeholders -Ability to coach and manage in a combined technical support and customer service call center environment -Retention Management – Attrition management for the training team. -Grooming new Team leads on delivery skills, feedback and coaching/mentoring skills. - Monitor the performance of the associates and team leaders and coach them, if required -Responsible for operational efficiency of other functions within the program such as Training, Compliance, Quality etc -Participate and lead daily, weekly, monthly client calls -Plan and monitor site performance for daily/weekly/monthly achievement of results against targets -Working with Quality and SME teams to coach/train bottom quartile agents and improve their performance -Liaise with various support functions in the organization to ensure seamless service delivery and meeting of all SOW targets/clauses -Ensure accuracy on resource forecast, rostering, scheduling to maximize utilization and productivity -Address agent population on key changes, organizational updates, process changes at client end etc. --Conduct daily, weekly, monthly performance review with direct reports and share action plans to improve upon performance gaps with senior leadership and client Requirements -Contribute to the development of short and long term strategic business goals -Create appropriate servicing and retention strategies for customers
FRONT DESK / CONCIERGE for LUXURY APARTMENTS
Details: FRONT DESK / CONCIERGE for LUXURY APARTMENTSCompass Concierge Services provides round the clock front desk customer service to luxury apartments. We are now hiring for multiple shifts in our DC, VA & MD locations. Are you an extrovert? Do you have a friendly and helpful attitude? Do you enjoy being a part of a winning group of professionals? . . . Then you may be the right fit for our growing team! THE TOP 7 DUTIES OF A COMPASS CONCIERGE: 1. Greeting residents & their guests2. Screening persons entering the building3. Answering the telephone4. Dispensing mail, deliveries & packages5. Logging maintenance requests6. Recording incidents that occur7. Responding to resident requests
Family Service and Preplanning Specialist Level 2-Roselawn Funeral Home Cemetery (1501)
Details: Note to current employees regarding application deadline 5/16/13 to 5/20/13.JOB DESCRIPTION: Family Service and Preplanning Specialist(Role limited to specific market locations.) FLSA or STATE EXEMPTION STATUSNon-exempt.JOB SUMMARY AND RESPONSIBILITIES Under general supervision of Manager of Community/Family Service (MCFS) or Director of Community and Family Service (DCFS), sells cemetery and funeral home services, property and merchandise in accordance with the goals established by executive management. Transactions are both at-need and preneed. In addition to the sales duties, this position may perform various service and client relations activities.ORGANIZATION STRUCTURE Typically reports to a MCFS or DCFS.SCOPE OF RESPONSIBILITY AND AUTHORITYAll job functions and requirements are carried out within the context and framework of Stewart Enterprises’ mission, stated values and ethical guidelines as well as policies, procedures, schedules and local, state, federal and other regulatory requirements.This position has the following major responsibilities: Sells Company cemetery and/or funeral home services, property and merchandise in accordance with established sales objectives and procedures. Sales are both at-need and preneed for cemetery Property and Merchandise (P&M) and preneed only for Preneed Funeral Sales (PNFS). Completes contracts and other documents as required to provide sales and customer service in accordance with Company policies and based on the funding mechanism utilized (cash, installment sales, trusts or insurance). Provides client family services in support of the primary sales responsibility. Services include answering questions, escorting visitors, researching client family files and records and assisting client families as needed. Develops sales leads through personal contacts, telephone solicitation activity and group marketing activities such as direct mail, media advertising or community outreach programs. All leads must be entered into the Company’s lead management system. Sets appointments and makes presentations at Company location(s) and/or in prospective client family homes in accordance with the goals established by executive management. Attends interment services to ensure that the event runs smoothly and the client family’s needs are met. Whenever practical, attends visitations and funeral services of client families. This serves the dual purpose of expressing personal interest and concern for the family and strengthening relationships for follow-up calls and appointments with extended family, friends and associates directed to preneed sales presentations. Attends meetings and group activities as directed. Maintains records of personal sales activities and performance results in the manner prescribed by the Company. Any deviation from prescribed policies or procedures including, but not limited to, prices, credit, discounts, contract terms and conditions of sale must be referred to the next level of management, MCFS or DCFS.10.Addresses and resolves customer service issues in a timely manner.
Full Time Customer Service Positions
Details: Whether you are looking for a full time career or something great for your resume this summer, we have what you're looking for! The recent expansion of our Des Moines office has created 20-25 new full time opportunities. For 15 years we have offered long term careers, work relationships and excellent customer service. This is not a staffing company. We're currently offering positions in Entry level up to senior level management with an emphasis on teamwork and growth. All interested parties are urged to apply within as there is no experience required. We have full time, permanent positions as well as summer openings for college students. Our company has a college scholarship program available for students returning to school in the fall. All of our positions require an applicant that is comfortable in a face to face situation. Being polite, courteous and professional is a must! All of our work is done with our hands! No phones! Our customers are long term and loyal, and OUR attitude and loyalty excellence is what we strive for! Pay: Entry level: $450-600 weeklyManagement: $900-1600 weekly
Real Estate Customer Service Representative
Details: Real Estate Customer Service RepresentativeComey & Shepherd RealtorsIndividuals with Customer Service Skills are Often Very Successful as Real Estate Agents. Is Becoming a Real Estate Agent Right For You?Are Your Customer Service Skills Being Underutilized? Many people find themselves in jobs where their education and skills are not being fully utilized. A few individuals are willing to look beyond traditional customer service positions and consider opportunities with more potential, but most of us are too apprehensive to make this jump. Why does this happen? We're stuck.Taking Risks to Become SuccessfulWe all know that it is necessary to take risks to accomplish anything significant. If you made the transition from your current customer service job to a real estate position, would you be successful? No one can tell you that with 100% certainty, but we can help you better assess the likelihood of your success with our company."Dipping Your Toe" Into the Real Estate ProfessionWe've spent a great deal of time and resources studying the core capacities and traits of those who are successful as real estate agents inside our company. We're willing to share this information with you in hope of finding individuals who have a high chance of transitioning from your customer service role to a career in real estate.Learn MoreJob Responsibilities: (Comey & Shepherd) Discuss with clients the kinds of properties they are seeking; Provide lists of properties that meet the buyers' needs and financial resources Aid clients in evaluating mortgage options that match their needs Coordinate with escrow companies, lenders, home inspectors, and pest control operators to settle on the terms and conditions of purchase agreements before closing datesCreate open houses and networking events to help promote sales, and use multiple listing services to facilitate sales Create documents such as purchase agreements, closing statements, deeds and leases Job Requirements: (Comey & Shepherd)Must have good administrative and clerical skills to organize files and records; Must be able to use a computer Need to be a self-starter, have strong verbal, written, and interpersonal communication skills, and have the ability to multi-task on a consistent basis Comprehension of percentages and other basic math concepts Must be a high-school graduate and at least 18 years of age Able to provide outstanding customer serviceSales and Marketing Skills required for showing, promoting, and selling properties
Network Security Engineer (ArcSight)
Details: Tata Consultancy Services Network Security Engineer (Information Security)Job DescriptionInformation security experts are you looking for a career with boundless growth opportunities, exposure to cutting-edge technologies, and work/life balance? Here’s your chance to have it all! Tata Consultancy Services is seeking a Network Security Engineer to join our team in Minneapolis, MN (relocation assistance is available for qualified candidates). We are a leader in the global marketplace and among the top 10 technology firms in the world. Our IT services, business solutions and outsourcing bring our clients a level of certainty that no other competitor can match. That’s why as a member of our team you can expect a career with global exposure, cross-domain experience, and development opportunities. You will also enjoy a competitive salary and bonus packages as well as a work culture with increased flexibility that allows you to navigate the different spheres of life. So if you’re ready to take your career to the next level, join our team! We’ll keep you moving forward!Network Security Engineer (Information Security) Job ResponsibilitiesAs a Network Security Engineer you will be responsible for: Integrating different event sources with ArcSight Using security operations center tools & technologies Assessing risk and prioritizing network / application & infrastructure vulnerabilities & patches using CVSS / VERIS Writing security advisories for the senior leadership Detecting social media threats and monitoring solutionsNetwork Security Engineer (Information Security)Job RequirementsWe are looking for a skilled Network Security Engineer with hands-on experience in the responsibilities listed above. Strong communication skills, technical expertise, and attention to detail are essential.Specific requirements: Bachelor’s degree 5+ years of Network Security operations experience Experience with Arc Sight Experience with Network protocols Scripting experience (Shell, VB, JavaScript, etc.) Experience with Symantec Vontu highly preferred Hands on experience with ArcSight, RSA Envision Hands on experience with ArcSight logger, ESM , reporting Deep understanding about Security event monitoring & event correlation Experience with DDOS prevention and detection techniques Experience with scripting languages Working knowledge on networking & routing technologies Experience with Incident response processes & procedures Knowledge of BYOD solutions ( Deployment experience preferred) Knowledge of NAC solutions Strong understanding on Network and application layer vulnerabilities Network Security Engineer (Information Security) BenefitsJust as an organization needs the right talent to drive its business objectives, people need the right environment to grow and achieve their career goals. That’s why we offer a work environment that has the support and resources you need to achieve success. The moment you step into TCS, you will be greeted with that unmistakable feeling of being at the right place. But don’t just take our word for it, here’s what some of our employees have to say:“Flexible and plenty of opportunity”“There’s exciting projects, lateral growth, good ethics, and global workforce with opportunity to travel.”“Great place to work... good culture, flexibility at work, employee friendly, lot of opportunities to learn and grow, brand name- TATA, Job security.”“Security, flexibility…Good company to work for with lots of opportunity for professional growth.
