Customer Service Representative | ||
| | ||
Details: Position Summary The purpose of this position is to provide customer service on all incoming calls; respond to and convert inquiries; provide product information by using available resources; promote our products to result in multiple sales by effectively presenting the key features and advantages of those products, as well as offering alternative or complementary products to increase sales and revenue; enter the customer’s order utilizing our systems; and resolve customer questions and concerns through problem solving to ensure customer satisfaction. Primary Responsibilities Meet sales expectation, which results in increased profitability by offering upsells, cross sales and specific offers on all applicable calls. Make outbound calls proactively and reactively to inform customers of closeout merchandise, liquidate dead or in-house inventory, follow up on orders,confirm receipt of catalogs and clarify fax and mail orders. Take inbound calls to meet program customers' ordering needs.Process program and non-program orders received by phone, fax and email in a timely fashion. Maintain and build relationships with program customers by following through on commitments, working with other departments to meet customer needs and express appreciation for their business. Take ownership/responsility for assisting customers to find a solution. Resolve customer issues and concerns in a timely and efficient manner to the customer’s satisfaction. Document appropriate information on internal and external customer contacts to provide and ongoing and accurate dialog of information regarding customer orders and history. Continually enhance job knowledge by reading updates, by attending all available training sessions and keeping resources updated and current. Utilize cross-selling and upselling techniques to increase customers' inbiund program phone orders. | ||
| |
Customer Service Representative | ||
| | ||
Details: Position Summary The purpose of this position is to provide customer service on all incoming calls; respond to and convert inquiries; provide product information by using available resources; promote our products to result in multiple sales by effectively presenting the key features and advantages of those products, as well as offering alternative or complementary products to increase sales and revenue; enter the customer’s order utilizing our systems; and resolve customer questions and concerns through problem solving to ensure customer satisfaction. Primary Responsibilities Meet sales expectation, which results in increased profitability by offering upsells, cross sales and specific offers on all applicable calls. Make outbound calls proactively and reactively to inform customers of closeout merchandise, liquidate dead or in-house inventory, follow up on orders,confirm receipt of catalogs and clarify fax and mail orders. Take inbound calls to meet program customers' ordering needs.Process program and non-program orders received by phone, fax and email in a timely fashion. Maintain and build relationships with program customers by following through on commitments, working with other departments to meet customer needs and express appreciation for their business. Take ownership/responsility for assisting customers to find a solution. Resolve customer issues and concerns in a timely and efficient manner to the customer’s satisfaction. Document appropriate information on internal and external customer contacts to provide and ongoing and accurate dialog of information regarding customer orders and history. Continually enhance job knowledge by reading updates, by attending all available training sessions and keeping resources updated and current. Utilize cross-selling and upselling techniques to increase customers' inbiund program phone orders. | ||
| |
Mixed Signal Integrated Circuit Design Engineer | ||
| | ||
Details: Teledyne Technologies Incorporated is a leading provider of sophisticated electronic components and subsystems, instrumentation and communications products, including defense electronics, monitoring and control instrumentation for marine, environmental and industrial applications, harsh environment interconnect products, data acquisition and communications equipment for air transport and business aircraft, and components and subsystems for wireless and satellite communications. We also provide engineered systems and information technology services for defense, space and environmental applications, manufacture general aviation engines and components, and supply energy generation, energy storage and small propulsion products. We serve niche market segments where performance, precision and reliability are critical. Our customers include government agencies, aerospace prime contractors, energy exploration and production companies, major industrial companies, and airlines and general aviation companies. Teledyne Technologies Incorporated specializes in providing a broad range of high technology solutions and products to the marketplace. Teledyne Imaging Sensors provides advanced imaging solutions for a variety of customers, including the DoD, NASA, prime system integrators, and commercial customers. In the civilian space arena, Teledyne sensors are the most advanced sensors on board the Hubble space telescope, and they are also found on board the majority of NASA space probes and ground based telescopes. We secure awards from the top research organizations DARPA, NASA, NSF, etc. for advanced sensor related technology development. Our employees and partners are committed to enabling industry, art, and exploration through innovative technology. Essential Duties of the Position: A successful applicant works as part of a development team consisting of 4 to 6 highly talented designers on a integrated circuit design. They interact daily within a larger group to support 3 to 4 concurrent chip developments. Their job is to develop mixed signal integrated circuit designs that can achieve the unique and demanding applications Teledyne Imaging Sensors support. Specifically this includes architecture trades and definition, modelling and analysis, schematic capture, circuit simulation, layout and physical design, debug and verification for individual sub-blocks or top level integration. They are relied on to bring forward innovations in IP, IP-reuse, and are strongly encouraged to improve workflows and efficiencies through active participation in brain storming and peer reviews. | ||
| |
Illustrator/ Animation Designer | ||
| | ||
Details: Illustrator/ Animation Designer AboutWeb is a certified small business. We are looking for designer to assist in developing more visual elements for our products division with character development, animation, and illustration. We are looking for a creative person to bring innovative ideas to our development process. Job Requirements Develop characters and environments for use in interactive games. Experience with graphic and web design to help develop visual elements within production level software Develop game concepts and ideas Creativity and ability to work independently towards deadlines Experience using Unity software a plus 3D modeling experience a plus Excellent interpersonal and communication skills This is expected to be a part-time position with occasionally heavier periods of work. We are open to flexible arrangements in regards to hours and location. #AWCB | ||
| |
