Salon Receptionist
Details: The Receptionist welcomes and provides superior service to all guests and visitors to the Spa and/or Salon of Wynn and Encore.
Job Responsibilities:
*Booking appointments via phone reservations or in person
*Checking guests in/ out of the Spa facility computer system
*Facilitating monetary transactions for guests
*Communicating all treatments and services for both the Spa and Salon
Job Responsibilities:
*Booking appointments via phone reservations or in person
*Checking guests in/ out of the Spa facility computer system
*Facilitating monetary transactions for guests
*Communicating all treatments and services for both the Spa and Salon
Clerk - Office Services - Steady Extra
Details: The Office Services Clerk I is responsible for mail processing
Job Responsibilities:
*Receiving, processing, delivering and shipping all internal packages, mail and inter-office correspondence
Job Responsibilities:
*Receiving, processing, delivering and shipping all internal packages, mail and inter-office correspondence
Guest Services Associate - Wyndham Shawnee Village Resort (Shawnee on Delaware, PA - Poconos)
Details: Job Summary:
- Greet, register, establish necessary credit for and issue keys appropriately to guests.
- Answer telephones/PBX with proper telephone etiquette and direct calls accordingly.
- Receive guest requests and/or complaints and ensure that appropriate actions have been taken.
- Answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, and directions.
- Communicate with other departments as needed via telephone and two-way radio.
- Completed check-out procedures, computes bills, collects payment and makes change for guests as required.
- Make, confirm and cancel reservations for guests or answer a variety of questions for guests pertaining to their reservations.
- Balance all cash receipts and work performed during shift and performs a bucket check on shift.
- Distributes guest and staff mail and messages as necessary.
- Post charges for faxes, copies or laundry or charges from the food, beverage or convenience store outlets.
Guest Services Associate (Full Time) - Grand Desert Resort - Las Vegas, NV
Details: Job Summary:
- Greet, register, establish necessary credit for and issue keys appropriately to guests.
- Answer telephones/PBX with proper telephone etiquette and direct calls accordingly.
- Receive guest requests and/or complaints and ensure that appropriate actions have been taken.
- Answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, and directions.
- Communicate with other departments as needed via telephone and two-way radio.
- Completed check-out procedures, computes bills, collects payment and makes change for guests as required.
- Make, confirm and cancel reservations for guests or answer a variety of questions for guests pertaining to their reservations.
- Balance all cash receipts and work performed during shift and performs a bucket check on shift.
- Distributes guest and staff mail and messages as necessary.
- Post charges for faxes, copies or laundry or charges from the food, beverage or convenience store outlets.
Guest Services Supervisor- Pagosa Springs, CO
Details: Job Summary:
- Supervise the daily operation of the front desk and its team members.
- Some of the duties include but are not limited to guest check-in, guest check-out, answering guest and staff questions, running reports as required and maintain efficient schedules and operational procedures which result in the satisfaction of all staff and guests.
- Interact with owners, guests, potential owners, affiliated business units and team members regarding resort inquiries, complaints, comments and suggestions with appropriate problem solving and service recovery actions as to assure a successful outcome.
- Analyze resort inventory requirements and assure that all reservations and other requests are accommodated to the highest efficiency levels possible.
- Assist with Team/Staff issues and other items as requested.
Guest Services Associate - Royal Vista Resort, Pompano Beach FL
Details: Job Summary:
- Greet, register, establish necessary credit for and issue keys appropriately to guests.
- Answer telephones/PBX with proper telephone etiquette and direct calls accordingly.
- Receive guest requests and/or complaints and ensure that appropriate actions have been taken.
- Answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, and directions.
- Communicate with other departments as needed via telephone and two-way radio.
- Completed check-out procedures, computes bills, collects payment and makes change for guests as required.
- Make, confirm and cancel reservations for guests or answer a variety of questions for guests pertaining to their reservations.
- Balance all cash receipts and work performed during shift and performs a bucket check on shift.
- Distributes guest and staff mail and messages as necessary.
- Post charges for faxes, copies or laundry or charges from the food, beverage or convenience store outlets.
Guest Services Associate
Details: Job Summary:
- Greet, register, establish necessary credit for and issue keys appropriately to guests.
- Answer telephones/PBX with proper telephone etiquette and direct calls accordingly.
- Receive guest requests and/or complaints and ensure that appropriate actions have been taken.
- Answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, and directions.
- Communicate with other departments as needed via telephone and two-way radio.
- Completed check-out procedures, computes bills, collects payment and makes change for guests as required.
- Make, confirm and cancel reservations for guests or answer a variety of questions for guests pertaining to their reservations.
- Balance all cash receipts and work performed during shift and performs a bucket check on shift.
- Distributes guest and staff mail and messages as necessary.
- Post charges for faxes, copies or laundry or charges from the food, beverage or convenience store outlets.
Administrative Assistant/Sr. Administrative Assistant, Wyndham Vacation Rentals North America
Details: The Administrative Assistant is an integral part of the Wyndham Vacation Rentals North America (WVR NA) senior leadership team and will report directly to the Vice President, Human Resources, WVR NA. The ideal candidate will be experienced in handling a wide range of administrative and executive support related tasks and will be able to work independently with little or no supervision. This individual must be exceedingly well organized, and flexible. The ability to interact with Associates (at all levels) in a fast paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism, courtesy and confidentiality is crucial to this role. Expert level written and verbal communication skills, strong decision making ability and attention to detail are equally important. Responsibilities
- Manage the calendar of the WVR senior leadership team, requiring interaction with both internal and external executives and assistants, as well as clients, vendors, and consultants, to coordinate a large number of meetings on a daily basis
- Cordially and professionally manage face-to-face walk-in traffic to the office prioritizing, scheduling (when possible), and sometimes limiting walk-in or impromptu meetings when necessary
- Answer phones and direct all incoming calls to appropriate party promptly and efficiently
- Handle incoming and outgoing communications regarding meeting requests from sales representatives and potential vendors
- Assist in the preparation of presentation materials for speaking engagements when required
- Review and summarize miscellaneous reports and documents; prepare background documents, schedules, meeting materials and other contextual information necessary to prepare for the day
- Organize and manage workspace, using an organizational system to properly label and file important documents and artifacts for easy retrieval
- Prioritize and manage multiple special marketing projects simultaneously, and follow through on issues in a timely manner
- Handle meeting or event planning responsibilities on behalf of the WVR NA organization, including but not limited to quarterly staff meetings, training sessions, and owner appreciation events
- Coordinate and arrange travel schedule for domestic and overseas business trips insuring that travel occurs efficiently and effectively
Guest Service Agent
Details: The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Fundamental Requirements• Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.• Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).• Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.• Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.• Review Front Office log and Trace File daily.• Answer inquires from guests regarding restaurants, transportation, entertainment, etc.• Follow all cash handling and credit policies.• Be aware of all rates, packages and special promotions. • Be familiar with all in-house groups. • Be aware of closed out and restricted dates.• Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.• Be familiar with hospitality terminology.• Have knowledge of emergency procedures and assist as needed.• Handle check-ins and checkouts in a friendly, efficient and courteous manner.• Use proper two-way radio etiquette at all times when communicating with other employees.• Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.• Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.• Be able to complete a bucket check, room rate verification report, and housekeeping report.• Balance and prepare individual paperwork for closing of shift according to hotel standards.• Maintain and market promotions and guest programs.• Maintain a clean work area.• Assist guests with safe deposit boxes.
Guest Services Associate- Sedona, AZ
Details: Job Summary:
- Greet, register, establish necessary credit for and issue keys appropriately to guests.
- Answer telephones/PBX with proper telephone etiquette and direct calls accordingly.
- Receive guest requests and/or complaints and ensure that appropriate actions have been taken.
- Answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, and directions.
- Communicate with other departments as needed via telephone and two-way radio.
- Completed check-out procedures, computes bills, collects payment and makes change for guests as required.
- Make, confirm and cancel reservations for guests or answer a variety of questions for guests pertaining to their reservations.
- Balance all cash receipts and work performed during shift and performs a bucket check on shift.
- Distributes guest and staff mail and messages as necessary.
- Post charges for faxes, copies or laundry or charges from the food, beverage or convenience store outlets.
Guest Services Agent-Westward Look Wyndham Grand Resort & Spa
Details: Join our team at Westward Look Wyndham Grand Resort & Spa! We are a four diamond property offering beautiful guest rooms, excellent dining options, outstanding meeting and event space, tennis and fitness, nature trails and much more. If you enjoy providing excellent guest relations, we are looking for Guest Service Agents who strive to create extraordinary guest experiences for our guests. The Guest Service Agent (GSA) is responsible for the day to day operation of the front desk, including greeting and registering of guests, providing information to local area attractions, using all communication equipment, including telephones, fax and computers and completion of all department related paperwork. Availability to work weekends and holidays is required.
- Perform all duties of the front desk, including greeting guests, registration, communications systems monitoring, dispensing information and portage of luggage.
- Assures that office supply inventories levels are maintained and updated as needed.
- Participate in ongoing training and coaching to assure that standards of hospitality are maintained at all times.
- Responsible for providing a neat, professional appearance and safe workplace.
- Handles money and balances daily cash float at beginning and end of shift.
- Always comply in areas of uniform and professional conduct.
- Successfully interacts with Management, other supervisors and staff.
- Maintains a working relationship with vendors.
- Conducts oneself in a professional manner at all times and within the guidelines set by State and Federal laws and company policies.
- Performing maintenance, housekeeping and general functions as required.
- Provides exceptional customer service.
- Increase room sales for walk -in and non owner market
- Monitor and manage availability on web sites for sales to non owners
- Increase revenue streams for incidentals, up sell tours and promotions
- Behave in a professional manner and actively participate as a team member to achieve company and departmental goals
- Adapt to changes and develop new ideas for improving methods of operation
- Gain appropriate authorisations prior to requisitioning services or purchasing items
- Conduct self in a professional manner at all times and within the guidelines set by State and Federal laws and company policies.
- Perform other duties as reasonably requested within your skill and capacity as directed by your manager
Administrative Associate (Leasing) (284-377)
Details:
Transwestern, a national full service commercial real estate company, is seeking an experienced administrative professional to work in its Phoenix, AZ office. The Administrative Associate is responsible for working directly with the leasing department in performing administrative assignments for Transwestern. It is the responsibility of the Administrative Associate to accomplish responsibilities within Transwestern quality standards and corporate goals and in a manner that helps maximize the efficiency of the group and the value of the assigned properties.
Essential Job Functions:
- Prepares memoranda, letters, proposals, charts, tables and other documents using various software packages. Provides support through copying, faxing, and mailing as requested.
- Performs mass mail merges for mailings in Word and ACT!
- Compiles moderately complex documents and information for necessary reports, informational packages and/or presentation materials.
- Enters deal sheets for leasing transactions, distributes deal sheets to appropriate recipients.
- Maintains departmental filing and tracking systems. Includes establishing files for all written / email correspondence, project work, and reports as necessary.
- Schedules and organizes meetings, conference calls and appointments.
- Coordinates travel arrangements including air reservations, scheduling options, hotel reservations, and car rental reservations. Develops travel itineraries to correspond with current schedules.
- Assists in the completion and processing of expense forms for assigned staff.
- Assists with property research on CoStar.
- Maintains ACT! Contact database for agents.
Customer Support Representative - Grand Junction, CO
Details:
•Responds to customer inquiries regarding service, billing, equipment, features, activations, and/or changes to account information taken via telephone, mailings, fax, or e-mail.
•Informs customers about services available and assesses customer needs.
•Handles customer problems related to product function or the replacement of defective parts.
•Completes, processes, and maintains applicable paperwork and records.
Are you looking for a work environment that isgrowing, thriving and has a passion for people? Do you want a career thatwill take you places and give you new experiences? Are success, personalgrowth and fun on your list of must haves?
If you’ve answered yes to these questions, applyto join StarTek—A global leader in the Business Process Outsourcingindustry! We are able to deliver award-winning quality results throughour people, processes, and passion. When you succeed, we succeed. We takethe time to look for individuals who have a heart for customer service, apromise of employee contribution, and the potential to grow with our company.
It's not WHAT we do that makes StarTekdifferent; but rather, HOW we do it.
POSITION OVERVIEW: This position is responsible for taking calls from the customers and responding to their questions, inquiries and concerns about their specific communications products/services.
Job Duties and Expectations:
•Responds to customer inquiries regarding service, billing, equipment, features, activations, and/or changes to account information taken via telephone, mailings, fax, or e-mail.
•Informs customers about services available and assesses customer needs.
•Handles customer problems related to product function or the replacement of defective parts.
•Completes, processes, and maintains applicable paperwork and records.
Administrative Assistant/Social Work Assistant, 20 hrs/wk
Details: Administrative Assistant/Social Work Assistant This is a 20/hr a week position and will assist the Social Worker as needed to include clerical duties.Must have one year working in a medical setting as a secretary
Must have experience working in an office environment Responsibilities:Principal Duties and Responsibilities:
Must have experience working in an office environment Responsibilities:Principal Duties and Responsibilities:
- SF 36-24 Surveys-Administer annual and unstable surveys in conjunction with care plan meetings. Track scoring of survey.
- Patient Transportation: Update ride list. Assist with patient ride issues.
- MSP: Assist in updating quarterly MSP form with patients. File form in patient’s medical record.
- Maintain updated demographic database.
- Ensure Health Care Proxy on file with each patient.
- Assist with setting up transient dialysis treatments for patients when traveling.
- Assist Social Worker in completing patient consent forms.
- Other tasks as assigned by social worker, nurse manager, nurse educator
- Filing as needed.
- Answer phones as needed.
- Assist Unit Secretary with secretarial tasks as needed.
- Cover for secretary in her absence.
- Update and keep track of physician credentialing.
Market Sales Support Representative - Public Network Organization Market (304715-684)
Details:
Consumers demand anytime, anywhere communication. Every two seconds, someone subscribes to a wireless phone or data device. Apartment buildings and churches rent antennae space to wireless carriers. Internet access is available on mobile devices. Computer networks are being installed in hospitals, campuses and office buildings - without wires. TESSCO is there for industry professionals and consumers throughout the world 24 hours a day, seven days a week, helping to make that happen.
TESSCO is a leading provider of solutions for wireless communications. TESSCO provides the end-to-end products and service solutions necessary to build, operate, maintain, and use wireless communications systems. TESSCO’s solutions encompass the entire wireless industry - voice, data, messaging, location, tracking, and Internet systems. As wireless technology expands into new horizons, TESSCO is at the forefront.
Consumers demand anytime, anywhere communication. Every two seconds, someone subscribes to a wireless phone or data device. Apartment buildings and churches rent antennae space to wireless carriers. Internet access is available on mobile devices. Computer networks are being installed in hospitals, campuses and office buildings - without wires. TESSCO is there for industry professionals and consumers throughout the world 24 hours a day, seven days a week, helping to make that happen.
TESSCO is a leading provider of solutions for wireless communications. TESSCO provides the end-to-end products and service solutions necessary to build, operate, maintain, and use wireless communications systems. TESSCO’s solutions encompass the entire wireless industry - voice, data, messaging, location, tracking, and Internet systems. As wireless technology expands into new horizons, TESSCO is at the forefront.
As a Market Support Representative in the Carrier/Public Network Organization (PNO) market, you will be the primary contact with customers, Account Managers and Market Development Managers to build and maintain relationships. You will work to expand each order and quote through a variety of approaches, including 'Up-sell', 'Cross-sell' and 'Discovery' techniques. You will participate in special projects and provide various levels of support as required.
Responsibilities include:
- Contribute to the development of strategic accounts while acting as the primary interface for daily customer activity.
- Promptly answer calls in the Carrier/PNO Market 'V.I.P. call queue' to ensure customer delight
- Convert inquiries to orders while promoting the TESSCO value proposition in all customer interactions
- Collaborate effectively with our cross-functional teams to address customer needs
- Provide database maintenance to improve efficiency in marketing programs and sales strategy
Animation Instructor
Details: Job Summary The part time instructor facilitates meaningful learning of the course competencies in the curriculum and proactively supports all facets of the learning environment. S/He provides education through learning-centered instruction that will enable graduates to fulfill the evolving needs of the marketplace. S/He encourages a culture of learning that values mutual responsibility and respect, life-long learning and ethics as well as personal and professional development. This position is part time/adjunct only. Incumbent must assure that the EDMC philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion - is considered in carrying out the duties and responsibilities of this position. Key Job Elements This person will instruct and facilitate meaningful learning in the course competencies in the curriculum and proactively support all facets of the learning environment. Provide career education through learner-centered instruction that will enable graduate to fulfill the evolving needs of the marketplace. Encourage a culture of learning that values mutual responsibility, life-long learning, diversity and ethics as well as personal and professional development. Provides competency-based education which aligns with the EDMC model of curricula as well as supports the EDMC style of system delivery. Designs and delivers class instruction through the development of instructional plans to meet course competencies, the development of activities which support lesson objectives, and (in the case of online instructors ONLY) delivers the instruction as approved. Enables the achievement of pre-described exit competencies for student achievement and evaluation of learning by providing instruction which fosters competencies and establish student performance criteria and evaluation. Delivers learning-centered instruction by establishing a classroom environment conducive to learning and student involvement as well as effectively planning and preparing for classes and student success. Promotes student success by showing flexibility in style and work schedule as well as exhibiting a passion for teaching and students and engaging students in the learning process. Manages the learning environment through keeping accurate records, submitting grades and other reports on time, and enforcing school/campus academic and attendance policies. Contributes to a learning culture by participating on curriculum and system task forces, supporting local campus events such as orientation and graduation, and participating in various other workshops and meetings. Relates professional/life/industry experience to learning by the continuation of professional/technical skills development, the introduction of industry perspective into courses, and the active awareness of professional/industry trends and opportunities. Must be able to work a flexible schedule, including weekends and/or night classes. Local Candidates will be considered. Reports To: Academic Department Chair/ Program Coordinator Directly Supervises: None Interacts With: Academic affairs department, other school/campus functional areas, curriculum task force and other committees, other faculty, and students Job Requirements Knowledge: Bachelor's degree in a field related to the classes to be taught with a Master's degree in related field, preferrably an MFA. Demonstrated proficiency in 3D Studio Max. Demonstrated proficiency in Maya, Toon Boom, and 2D Animation Principles preferred. Three Years of previous teaching experience in a post secondary education environment preferred. Two years of professional experience in the Game Art industry preferred. Skills: Excellent verbal and written communication skills including the ability to build successful relationships with student populations. Outstanding conflict resolution skills. Demonstrated time management and detail-oriented skills Computer based skills (i.e., software, analytical, and report writing skills ) Abilities: Ability to work effectively under pressure and to meet frequently occurring deadlines. Ability to develop a professional rapport with diverse school/campus constituents. Ability to develop and complete projects without continued direct supervision Ability to learn from students' participation, demonstrates fair and consistent behavior in all matters, and shows compassion without being ineffectual
Music Teacher Preschool - 5th Grade (1182-269)
Details: Create, manage and participate in a variety of learning environments and activities that provide opportunities for students to develop to their fullest potential and achieve their learning objectives. Participate collaboratively and professionally with other faculty and staff to promote the general well-being of the school, and collective /individual interest of its staff and student body. Promote professional learning through self-assessment, reflection on practice and professional conversations. Teach a variety of musical instruments. Oversee concert performances.- Formalize lesson plans weekly for upcoming instructional period: then modify, as needed, based on feedback gained through implementation and evaluation process.- Relate instructional objectives to elementary curriculum standards and demonstrate effective decision-making concerning instructional goals.- Assess students' performance using informal and formal testing and observation, when appropriate.- Maintain a physical environment (indoors and outdoors) which is safe, healthy, neat, attractive, clean, appropriate for students and conducive to learning.- Develop and implement an appropriate classroom management system including classroom routines and orderly transition strategies for students.- Aid student in developing self-confidence and a positive self-image by providing an environment of acceptance and support for each student.- Use a variety of instructional materials and methods; provide activities that are creative and actively engage students in learning tasks which are related to curriculum goals. - Awareness of student emotional, social and educational needs.- Use a variety of strategies to determine and monitor student progress and level of achievement.- Use results of formal testing and a variety of other assessments to evaluate student progress and instructional effectiveness, as required.- Provide for varied levels of individual student performance.
Maintenance Engineer - Wyndham Pittsburgh University Center - Full-Time
Details: Looking for a job as a Maintenance Engineer? Well look no further. The Wyndham Pittsburgh University Center is looking for a maintenance engineer to ensure that the property is maintained in the best possible condition at all times with the least amount of inconvenience to customers and employees.TheWyndham Pittsburgh University Center is located on the University of Pittsburgh campus, in the heart of Oakland. It is several blocks from Carnegie Mellon University as well as several UPMC hospitals. This 251 room hotel offers a full-service restaurant and lounge, 7,333-sq foot of meeting space, and an indoor heated pool. Nearby attractions include Heinz Field, Consol Energy Center, PNC Park, Kennywood Park, Sandcastle Waterpark, the Carnegie Museum of Art and Natural History, and Point State Park. Our employees enjoy free parking, a free meal when working, and discounted hotel rooms throughout the company. We are less than a block away from public transportation.Fundamental Requirements: Make repairs to hotel air conditioning system: change filters, clean coils, replace motors.• Perform preventive maintenance on all equipment (i.e. boilers, chillers, HVAC- Heating Ventilation and Air Conditioning, electrical, etc.).• Take required readings on equipment.• Test cooling tower and record readings.• Replace and program televisions as needed.• Replace light switches, receptacles, light bulbs and fixtures.• Perform furniture repair.• Replace and repair pumps.• Perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc).• Understand and be able to read blueprints and wiring diagrams.• Trace and repair all types of water lines.• Troubleshoot and repair kitchen equipment.• Maintain repair and preventive maintenance records.• Perform and maintain work to local, state and Federal codes.• Test, clean and repair swimming pools and spas.• Paint designated areas.• Repair and finish sheet rock.• Repair all types of wall coverings.• Repair and program hotel electronic lock system.General Requirements: Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.Must be effective at listening to, understanding, and clarifying concerns raised by guests.Must be able to multitask and prioritize departmental functions to meet deadlines.Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.Attend all hotel required meetings and trainings.Maintain regular attendance in compliance with Wyndham Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel.Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations.Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.Must be able to cross-train in other hotel related areas.Must be able to maintain confidentiality of information.Must be able to show initiative, including anticipating guest or operational needs.Perform other duties as requested by management.Maintain a warm an friendly demeanor at all times.
Manager, Graphics Design
Details:
Provides comprehensive creative services and marketing support including, but not limited to: concept, layout and creation of advertising, templates, brochures and marketing collateral, direct mail, case studies, newsletters and magazines, flyers, digital and still signage, event-related collateral, stationery, PowerPoint presentations, web content and more.� Provides direction and oversight to the Graphics Designer.Education:� BA or BS degree in Advertising/Marketing/Graphic Design or equivalent combination of education and experience required.Requirements:� Independently motivated to identify, suggest and help implement new and better creative solutions and processes. Meticulous and thorough attention to detail, with demonstrated ability for accuracy.Experience:��
- 4 - 6 years of experience as a designer and experience in a supervisory role
- Familiar with a variety of the field's concepts, practices, and procedures
- A wide degree of creativity and latitude is required.
- Experience generating concepts from inception to execution
- Excellent organizational skills
- Strong writing skills�
- Proficiency in MS Office, Adobe Creative Suite, QuarkXpress and other common design software
- Preferred experience with HTML, XHTML, Java Script, Flash and designing/coding email blasts and other interactive capabilities.Entity Main Line Services
Department Marketing
Shift�
Weekend Requirements
Salary Grade 113
Information Architect
Details:
The Information Architect presents the information that clients need to fully implement and use Tyler applications. Projects include application design, Help and eLearning systems, and online communities. The Information Architect collaborates with fellow architects, management, Product Development, Support, and Professional Services to meet the information needs of internal and external clients.
The Information Architect presents the information that clients need to fully implement and use Tyler applications. Projects include application design, Help and eLearning systems, and online communities. The Information Architect collaborates with fellow architects, management, Product Development, Support, and Professional Services to meet the information needs of internal and external clients.
Responsibilities
- Learn Tyler products to the depth where you can teach the concepts and processes to clients.
- Evaluate the intended audience for information products.
- Plan and develop content that models best practices for knowledge transfer to adults with a variety of learning styles.
- Advocate for the user during the software design process and suggest ways to improve the user experience with the software.
- Produce Help systems, multimedia presentations, printable training materials, community content, and other training products that conform to established guidelines for the medium of delivery.
- Support coworkers with peer editing for accurate use of grammar, punctuation, and styles and production testing to ensure optimum delivery.
- Help maintain and suggest improvements to department products, processes, and tools.
- Manage own work schedule to complete assigned tasks on time.
- Perform other duties as required or assigned.
Qualifications
- Bachelor's degree in Technical Communications, Technical Writing, Human Centered Design & Engineering, Instructional Design, or a related field.
- One to three years of experience creating and producing content in various formats such as Help systems and eLearning projects.
- Experience or education in information systems, business processes, and/or accounting, or two years of experience with ERP products.
- Strong organizational skills and attention to detail and accuracy.
- Ability to quickly change focus and work under pressure.
- Ability to learn new concepts and software systems independently and to interpret technical concepts for clients.
- Excellent interpersonal skills including strong written and verbal English language skills, teamwork, and customer service skills.
- A pleasant demeanor and a sense of humor are preferred. Experience with tools for content management, advanced word processing, Help authoring, video production, and graphic production such as Microsoft® Word, Adobe® RoboHelp®, Adobe® Captivate®, and Adobe® Photoshop®.
- Ability to type 60 WPM.
