Customer Service Representative
Details: COMPANY: We are a well-established, global leader in the supply of pre-engineered, groundworks, shoring, and modular bridging systems used by the construction industry around the world. The Group has over one thousand people employed in over 115 locations throughout the United Kingdom, the Americas, Africa, the Far East and a network of agents worldwide. Our U.S. Corporate Headquarters is located in Baltimore. We have regional offices providing direct access to the construction industry throughout the United States. Visit our website at www.mabey.com to learn more about our company. Mabey Inc is seeking an experienced Customer Service Representative for our Norfolk, Virginia Depot located in Chesapeake, Virginia. DUTIES/RESPONSIBILITIES: Recording of all incoming calls and process all of customer calls to the relevant Mabey staff, message taking, and subsequent follow up with necessary action. General clerical duties as directed by Depot manager (reports, etc.). Preparation of Purchase Orders and Goods Received Notes (GRNs). Prepare and enter quotes into the system. Prepare Product Requirement list off of all quotes produced and e-mailing them to proper Mabey staff. Create and maintain customer’s files with required paperwork (i.e. signed quote, directions, engineering if required, go. credit applications, etc.). Processing Goods Outward and Goods Inward notes along with any other data entry documents into the system. Off Rental procedures in computer (collection notes.) Advise customers of outstanding equipment on site or damages accrued on the contract and any other charges that may be applied (trucking detention times.) Office reception role as necessary. Coordinate and schedule deliveries and collection of bridging, propping, shoring, and matting equipment. Maintain job calendar of orders coming in and going out. Research complaints concerning services rendered, referring complaints of service failures to designated departments for investigation. Communicate and coordinate with yard foreman, or depot manager on orders going in and out. Transport issues: job confirmations to transport companies, instructions to drivers, processing invoices, schedule truckers for loads or collections on site. Deal with depot mail, both incoming and outgoing, on a daily basis. Ensure outgoing mail is sent out without any delays. Load and unload equipment off trailers with a forklift. Engage in keeping records of material shipped (Goods Out) and received (Goods In). Shipping & Receiving. Engage in daily maintenance & keeping records on equipment. Forklifts, Cut rigs, Power washer, etc. Maintain company safety standard and follow safety regulations. Establish or adjust daily tasks/schedules to meet changing order priorities. Suggest changes in working conditions and use of equipment to increase efficiency of shop, department, or work crew. Other duties as assigned.
Customer Service Agent
Details: Independent insurance agency accepting resumes for a full-time customer service agent to handle primarily auto & homeowners policies. Primary responsibilities include servicing current client accounts, conducting client reviews and rounding out accounts. As an insurance agent, the ideal candidate will be the primary contact between our clients and the companies we represent. Attention to detail, friendliness and knowledge of the industry are some of the qualities necessary to be successful in this position. We offer a competitive compensation package as well as a pleasant work environment. If you are looking for a career, not just a job, with an opportunity for professional development, we would like to hear from you. Pay commensurate with experience.
Office Associate
Details: Pestguard Commercial Services, located in Sarasota, Florida, is seeking a full-time Office Associate to work with an established customer service team. The successful candidate will have strong customer service skills, a proven work ethic, and strong sense of urgency. This is a great opportunity to grow with a dynamic company and could lead to additional opportunities and responsibilities for the right candidate. Knowledge and experience in the pest, termite, fumigation, landscape, or irrigation industry is a plus.
Call Center Job Fair 4/9/13 9 a.m. to 1 p.m.
Details: Call Center Job FairHoliday Inn Express335 N. Mount Zion Rd.Lebanon, IN 46052Tuesday, April 9th9 a.m. to 1:00 p.m. Elwood Staffing is now seeking qualified applicants for Call Center positions.Position duration: May 2013 to September 2013Qualifications:Proficient computer skills and typing skills, excellent phone and communication skills
Site #19 Castleton - Team Lead
Details: The Team Leader works with the Store Manager and Assistant Store Manager, to plan and execute store operational and staff management objectives as they relate to supporting the annual operating plan. Supports decision making in areas involving customers, team members, operational issues, business planning, priority setting, compliance with company policies, and assisting the store manager with any and all areas of the business. Drives Goodwill's mission to help people in central Indiana prepare for, find and keep jobs, with an emphasis on finding employment. Additionally, supports and manages through embracing and demonstrating Goodwill's Five Basic Principles. *WIRCommentsGoodwill Industries of Central Indiana, Inc. is an Equal Employment Opportunity employer.Pay Range: $10.00 per hour The following are the basic benefits programs in which full-time employees may participate: Comprehensive health plan coverage including Continuing education & leadership development Comprehensive health plan Vacation and sick leave Life, Dental & Vision Nationally recognized preventive health & wellness program Section 125 pre-tax health spending account, dependent care spending account and premiums Retirement plan with generous match APPLY ONLINE at www.goodwillindy.org/gwjobs
Healthcare Outbound Customer Care
Details: Job Classification: Contract Applicants must be able to work Mon- Fri 11:30am to 8pm. Summary: Responds to basic customer questions via telephone and written correspondence regarding pharmacy retail and mail order prescriptions. Completes necessary research to provide proactive, thorough solutions. Displays ownership of service requests ensuring high quality resolution and follow-thru. Interprets claims to determine primary or secondary liability and recognizes when additional information is needed. Duties: Develops and maintains positive customer relations and coordinates with functions within the company to ensure customer requests are handled and resolved appropriate and in a timely manner. Interacts with internal and external customers to provide claims, customer service, and/or membership support. Responds to client issues via telephone and written correspondence regarding insurance benefits member, provider contracts, eligibility, claims, etc. Supports and guides the customer with their personal options and decisions and helps the customer become knowledgeable and confident about using technology, tools and resources available to them. Join Aerotek Professional Services®. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
Financial Services Representative
Details: A top tier Financial Client is looking for candidates with Financial Services/Accounting background to fill several entry level jobs in Baltimore MD. Immediate start! 6+ month contractLocation: Baltimore, MD Pay rate: $16.00 Job Description:The Client Processing Representative is responsible for providing excellent operational service to clients trading Fixed Income Derivatives (Interest Rate and Credit) from cashflow affirmation through settlement. Responsibilities:• Responsible for achieving positive affirmation for upcoming settlements with priority place on High Dollar amounts. • Work with the relevant teams to resolve any discrepancies on calculations or trade economic details. • Investigate and resolve any post settlement breaks as necessary.• Serve as a conduit between the client and Sales to ensure that all settlement discrepancies and client issues are resolved in a timely manner. • Follow all documented and reviewed risk controls and escalation procedures to minimize risk to the Firm. Requirements:2 + years of Accounting/Financial Services/Client Support/Banking experienceProficiency in Microsoft Excel •Bachelors Degree •Strong analytical and verbal skills •The ability to interact with clients professionally and efficiently •Strong interpersonal, organizational, leadership, and communication skills •Proven ability to work efficiently and accurately under pressure in a fast paced multi tasking environment •Proficiency in Microsoft Excel and Word. •Knowledge of derivatives products is a plus If you are interested in this opportunity, please apply online or email directly to , 866-892-5140, ext 144#.The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Engineering and Technical offers benefits including Holiday, 401(k), Insurance Benefit Plans and Anniversary Bonus opportunities. Adecco Engineering and Technical is an Equal Opportunity Employer
Customer Support Specialist
Details: Are you an experienced Customer Support Specialist a manufacturing environment, looking for a new challenge? Do you thrive on being a leader and implementing organizational changes to maximize business performance? Do you want to work for a company that is focused on the future, sustainability, safety, and customer satisfaction? If so, Exopack has an exciting Customer Support Specialist opportunity for you! The Company: With 19 production facilities strategically positioned across North America and the United Kingdom, as well as a global network of alliance partners, Exopack is an established leader in the development, manufacture and sourcing of paper and plastic flexible packaging solutions and film coatings for a variety of consumer and industrial applications. Exopack is an affiliated portfolio company of Sun Capital Partners, Inc.This position will be accountable for the day to day function of handling assigned Customer Service and Support department activities. This requires working closely with the Operations Planning & CSS Manager, co-workers, and National Account Managers. This person will handle the micro day to day support functions involved in meeting the customer’s requirements, data compilation and analysis, daily, monthly, quarterly, and annual reports, and all pricing and cost analysis functions. Previous Customer Service background is necessary to be considered for this position. The activities involved require intermediate math skills and considerable Excel spreadsheet building and maintenance. All candidates will be tested for practical written communication and Excel skills during the course of interviewing.
Patient Care Coordinator
Details: We are looking for an exceptional candidate to fill our Patient Care Coordinator position. We have 5 locations in Northern Virginia/Prince William County: Fairfax, Centreville, Burke, Reston, and Woodbridge. The Practice is focused on delivering impeccable service to exceed the expectations of our patients. We offer an excellent compensation package for the right candidate.Triaging phone calls Scheduling patient appointmentsMaintaining office flow Preparing for daily appointments; obtaining medical records and making confirmation callsGreeting patients as they arrive to the office Entering patient demographics into the software program Scanning documents into patient accounts Taking care of insurance pre-authorizations Checking patient out: collecting insurance/financial informationProcessing mail Filing and light office cleaning
Dental Surgical Assistant
Details: We are currently looking for an exceptional candidate to fill our Dental Surgical Assistant position. We have 5 locations in Northern Virginia/Prince William County, each focused on delivering impeccable service to exceed the expectations of our patients. We offer an excellent compensation package for the right candidate. Dental/medical knowledge/experience a plus. So we may continue to provide quality dental care, our Dental Surgical Assistant is required to perform a variety of duties. Duties include, but are not limited to: Responsible for all aspects of assisting Doctors with patient procedures Prepares operatories and seats patients Takes alginate impressions, pours up impressions and mounts models Sets up and breaks down all surgical trays Cleans office and clinical areas Cleans and sterilizes instruments and clinical areas Takes inventory of supplies Restocks rooms Prepares and provides post-op instructions to patients Assists front office staff when necessary The practice will provide CPR and radiation safety training and certification
A Customer Service Representative
Details: A customer service representative The Route 4 Car Group is looking for a professional who works either directly with or directly for the customers and prospective customers of the service department. Candidates MUST have excellent manners, be able beat customer objections, and possess excellent telephone skills. Preferred advanced computer skills and high level office skills. All qualified applicants call 201-845-0701 and reference extension 1027.
Assistant Manager
Details: Do you have a background in the salon service industry or a strong background in retail? Do you have a desire to advance your career in a fun and exciting environment? Come to work at Beauty Brands, where we will encourage your growth and development as you advance in your career. Beauty Brands is a full-service salon, spa and retail superstore with over 10,000 professional products. We are seeking an Assistant Manager for our location in Katy, TX. Some of the great benefits you will enjoy at Beauty Brands are: 25% employee discount on products and 50% discount on salon & spa services Full-service salon and spa Extensive company-paid training Opportunity for advancement As a full-time employee with Beauty Brands, you will also enjoy: • Health Insurance • Dental Insurance • Paid Vacation • Personal and Sick Time • Disability Insurance • 401(k) Plan • Cafeteria Plan • AFLAC
Accounts Payable /Accounts Receivable Clerk.
Details: Position Summary The purpose of the position is to assist with the day-to-day functions of the accounting department, with a focus on accounts receivable and accounts payable. Essential Function Daily Accounts Payable Processing. Establish and maintain all accounts payable and insure that quantities invoiced match receiving reports and maintain manual accounts payable files. Review all invoices for appropriate documentation and approval prior to payment. Process Accounts Receivable statements. Review invoices thoroughly to ensure billings are in accordance with contracts and purchase orders, and if all invoices are paid timely. Review open accounts for unpaid or short paid invoices. Make collection calls in a professional manner while keeping and improving customer relations. Collect payments in accordance with payment due dates. Identify issues attributing to account delinquency and discuss them with management. Review and monitor assigned accounts and all applicable collection reports. Provide timely follow-up on payment arrangements. Faxes documents to accounts and follow up. Post Cash to appropriate A/R accounts
Macy's Northbrook Court, Northbrook, IL: Retail Support Associate
Details: Overview:As a Retail Support Associate, you will be an integral part of Macy's ability to maintain our high customer service and presentation standards by performing functions from receiving new merchandise to reconfiguring a selling floor.Key Accountabilities:The activities that go on behind the scenes to support our selling floor are wide-ranging, and the responsibilities of the Retail Support Associate are wide-ranging as well:- Receive new shipments and prepare them for the selling floor- Maintain stock rooms to departmental standards- Process mark-downs and damaged merchandise- Assist in floor moves and merchandising floor to departmental standards- Maintain selling floor presentations, and restock as needed- Ensure that fitting rooms are ready for customers by promptly clearing merchandise and returning it to the correct area of the selling floorSkills Summary:- Previous retail experience a plus- Strong customer service focus- Ability to work a flexible retail schedule, including evenings and weekends when needed- Strong organizational skills and attention to detail- Ability to work as part of a team, or independently with minimal direct supervisionMacy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Release of Information Specialist I (Bayshore, NY)
Details: This is an entry level position responsible for processing all release of information (ROI) specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
Release of Information Specialist - Route Service (New Milford, CT)
Details: "This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. This position will require travel to various client sites during the course of the day.Essential Duties and Responsibilities:Completes release of information requests including retrieving patient’s medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.Date stamps all requests and highlights pertinent data to facilitate processing.Validates requests and authorizations for release of medical information according to established procedures.Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.Maintain equipment in excellent operating condition (inside and out) and troubleshoot equipment issues with assistance from the Help Desk department.Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems. May receive incoming requests including opening mail, assisting walk-ins and telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.Maintains a neat, clean, and professional personal appearance and observes the dress code established. Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area, insures adequate supplies to meet customer requests.Maintains working knowledge of the existing state laws and fee structureComplete and send in SWAR weekly activity reports at the end of each payroll cutoffNotify District Manager if unable to adhere to daily scheduleWorks within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogsCarries out responsibilities in accordance with HealthPort and client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.Maintains confidentiality, security and standards of ethics with all HealthPort and medical records information including during transport, storage and disposal. Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.Performs other tasks as assigned including but not limited to the requirement to work at facilities in close proximity to your principal place of business as directed by the Service Specialist, Area Manager or District Manager when business needs dictate."
Sales / Customer Service Representative
Details: Sales/Customer Service RepresentativeIf you’re ready to take your career to the next level and are passionate about providing your clients with unsurpassed value and service, then a career with AAA - The Auto Club Group is for you. The professionals at AAA are dedicated to one goal - ensuring Members have a memorable experience. With more than 100 years of service behind us, our clients know they can trust us to deliver exceptional value and peace of mind. Are you sales focused and ready to provide unsurpassed customer service? Do you pride yourself on exceeding your customer’s expectations? If you are a proactive individual, have an ability to learn and work in a fast paced, multi-tasking environment, then you have what it takes to be successful working for AAA. The AAA Member Representative provides support services to Members including: Sell and service travel and membership products (car, hotel, basic tour packages, etc.) Conduct outbound promotional calls for insurance and/or travel Provide travel information including triptiks, tour books, maps, etc. Update Members on insurance specials Cashier services to Members including taking insurance, travel and membership payments, sale of tickets and travel money products Process remittance/depository transfers and balance cash drawer Provide administrative support to the travel and/or insurance sales staff during peak periods
Professional Driver
Details: Metal Sales Manufacturing Corporation, a national leader in metal building components, is now seeking qualified Class A CDL drivers for the Woodland branch. Candidates for this position will be home most weekends and holidays.Metal Sales offers a competitive compensation ($850-$1200+/week), opportunities for additional earnings, and an excellent benefit package to include vacation and paid holidays, medical/dental/vision and life insurance as well as 401k currently with 50% match up to 6% after one year of employment. This is a ground floor opportunity for a very successful and financially sound company. If qualified and interested please contact Jim Noziska at 1-800-759-6019 or apply in person at Metal Sales Mfg. Corp. 1326 Paddock Place Woodland, CA 95776.
Store Manager Irondequoit New York
Details: General Summary: As a Family Dollar Store Manager in Training you will be responsible for providing exceptional customer service while assisting the Training Manager in the daily operation of a retail store. Under the direction, training and observation of the Training Manager, the Store Manager in Training (SMIT) maintains inventories, store appearance and completes daily paperwork. The Store Manager in Training must be willing and able to accept a Store Manager position within the Market upon completion of the training. Principal Duties & Responsibilities:At the direction of the Training Manager, the SMIT supervises, trains, and develops store Team Members on Family Dollar operating practices and procedures (e.g., Door to Shelf). Must be able to effectively communicate and explain these (and other) standards and procedures to Team Members when directed by Training Manager. Greets and assists customers in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns. Assists the Training Manager in weekly ordering of merchandise using cycle counts to ensure in-stock representation. At the direction of the Training Manager, the SMIT assists in unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store. Assists the Training Manager in loss prevention efforts by maintaining a presence in the store and providing excellent customer service. Acquires knowledge and executes all duties necessary for the effective and profitable operation of the store.
Senior Enterprise Business Analyst - Card Services - New Customer Journey
Details: Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers - 1 out of every 6 Americans. As a division of JPMorgan Chase & Co. (NYSE:JPM), we: • serve 21 million households with consumer banking relationships • lent $17 billion to small businesses in 2011 • are one of the nation's largest credit card issuers, with more than 64 million credit cards in circulation • service 8 million mortgage and home equity loans While we operate across a broad range of businesses, our mission at Chase is quite simple: to be the industry leader in customer service. Our employees put the firm's resources to work every day for our customers. Chase offers a dynamic environment and the training and support to meet your full potential. Our company is widely recognized as a great place to work, to grow and to invest for the future. Join our team. The Senior Enterprise Business Analyst position is in the Chase Card Services line of business. With 155 million cards in circulation and $157 billion in managed loans, we are the second largest issuer of credit cards in the United States and the largest merchant acquirer. Our customers use our cards for more than $281 billion worth of purchases a year -that translates to about 97 Chase Card transactions per second. The Senior Enterprise Business Analyst organizes, plans, and directs Concept, Requirements, & Analysis activities for a Project Definition team or teams for extra-large, complex initiatives that span Chase Card Services & may cross JPMC LOBs. Leads efforts to formulate high-level project objectives and project scope, identify business process impacts, and elicit cross-functional project requirements as a result of process elicitation, analysis and business interviewing activities. Conducts research and impact analysis, root cause analysis, and performs AS-IS & TO-BE process mapping and requirements modeling related to the assigned project. This member of the Project Definition team would report directly to the Project Definition Manager. This position interacts with Senior Management on a regular basis regarding complex programs & projects for Concept & Requirements services. Manages Project Definition team members that are assigned to their project throughout requirements, and potentially A&D phases of the Project Life Cycle. May manage contractors. Projects are high profile with significant bottom-line impact, highly complex, strategic in nature and enterprise-wide. Responsibilities include: • Plans & leads any size requirements effort with minimal support • Provides client and peer coaching on the development of requirements • Leads a requirement project using alternate approaches, leveraging multiple types of requirements models to elicit & analyze requirements (use cases, mock-ups, data models, process flows, etc.) with minimal support • Influences solution assessment • Has a mastery of quality standards to facilitate CCS requirements quality review discussions • Owns strategic direction for a client facing service to identify improvement needs & lead team to drive all improvements for that service • Owns and supports RTE roles to drive strategic direction • Trains clients and staff • Can manage the efforts of contractors • Can take on a limited amount of management responsibilities. • Advanced leadership skills • Problem analysis and resolution • Strong communication skills
