Customer Experience Specialist
Details: A Dyson Customer Experience Specialist will handle calls from customers with pre-sales support inquiries, after-sales support issues, technical questions on products, and cross-selling Dyson products and services to existing customers. This position is located at Dyson's new call center located in Aurora, IL. (Close to the train station - free shuttle to and from, free onsite parking, full benefits/insurance, base pay of $12.00 plus performance bonus, casual dress - jeans, good schedules -no third shifts!) This is what we need you to do...1. Deliver an outstanding positive customer experience • Build rapport with each customer and demonstrate a helpful demeanor• Trouble-shoot customer issues at the customers’ level of understanding • Take ownership of customers’ issues, aiming for one-call resolution• Achieve effective and timely resolution of customer inquiries• Perform hands-on technical diagnosis and resolution of mechanical issues2. Maintain customer account information • Complete tracking of all interactions with customers in a computerized database• Track warranty parts and repairs• Perform order entry 3. Uphold Dyson and Contact Center standards of performance• Maintain superior attendance and punctuality • Sustain a high level of call quality at all times• Maintain a consistently high level of productivity• Produce accurate and complete documentation of customer interactions and activities4. Embody the qualities of an engaged, motivated, proactive team member • Align daily activities to fulfill Dyson business objectives• Demonstrate resilience and adaptability in a continuously changing work environment• Take ownership of the impact of decisions and actions• Support all team members in achieving goals• Communicate trends to the management team• Exercise sound judgment in all interactions5. Fulfill other duties as required• Relish opportunities to pick up new activities that fall broadly in the purpose of the role• Take initiative to think outside the box and identify opportunities for improvement• Identify problems and find solutionsThis is what we need you to have...Experience and Education• Minimum of three years experience in a high quality customer service role required • One year call center experience preferred • Knowledge of customer relationship management software (Siebel) and call management systems (Avaya BCMS/CMS) preferred• High School diploma or equivalent required, some college preferredSkills/Competencies • Ability to understand the Dyson brand and uphold its integrity• High level of customer service orientation required—a desire to help or serve others, to identify and meet their need• Ability to work a flexible schedule which may include evenings and weekends and required overtime• Strong written, verbal and interpersonal skills• Background that includes daily application of the following skills: negotiation, analytical & conceptual thinking, and customer service• Proven technical aptitude• Proven experience of working in a team• Ability to push, pull and lift up to 30lbs• Bilingual skills a plusDyson is committed to providing reasonable accommodations to individuals with disabilities. If you are interested in applying for employment with Dyson and need a reasonable accommodation for any part of the application process, please send an e-mail with your contact information, the job number of the position for which you are interested in applying, and the nature of your request to or call (312) 706-2260. Determinations of requests for reasonable accommodation are made on a case-by-case basis.
Bilingual 2nd Shift Operator
Details: EEOC Category: Subordinate Pay Group: Hourly FLSA Status: Non Exempt Reports To: Office Manager Purpose of Job: The Phone Operator is responsible for answering incoming telephones for all of the Indianapolis offices, scheduling and confirming assignments and answering incoming calls about assignments. Has a clear understanding of the assignments details and effectively communicates those details to callers. Essential Duties and Responsibilities: Efficiently answer incoming calls and if necessary dispatch to the appropriate person; Clean out and respond to voicemail; Document incoming calls for availability list; Ability to make independent decisions concerning the information from the caller and to act decisively when necessary to ensure the employee is placed with the correct information; Accepts information on routine occurrences and complaints and informs the appropriate administrative personnel; Immediately enter all information for recruitment and placement into Tempworks; Ability to input data entry into appropriate systems; Follow human resource policies as it pertains to employment processes; Maintain all applicable report, paperwork and files; Perform at all times in a professional manner and handle conflict with good judgment; Ability to work with frequent interruptions and changes in priorities; Follow Company chain of command; Perform other duties as instructed or assigned. EOE
Help Desk Support Analyst
Details: Job Classification: Contract TEKsystems is now currently interviewing Help Desk Analysts in the Columbus, OH area. The Service Desk Analyst will spend the majority of their time supporting end users via phone and email. This person will need to have a basic understanding of the Windows operating system and Microsoft Office. This person must have strong written and verbal communication skills. This person will also monitor basic data center operations. This includes monitoring a job scheduler, monitoring back-ups, and completing batch print jobs. • Provide tier 1 Incident Management resolution to end users • Escalate support issues to appropriate technical staff • Provides detailed communication to business on outages, high severity issues, and change controls. • Monitor back-ups and offsite tape storage process. • Basic password resets within multiple systems.• Identify support trends and reoccurring problems • Monitor job scheduler• Batch printing Join TEKsystems® and get your career on the fast track. As the leading technology staffing and services firm, we are passionate about deploying high-caliber IT and communications expertise. To satisfy our constant need for expertise, we actively seek talented Technical Professionals with all levels of information technology and communications skills. TEKsystems knows that every professional has different needs, so we'll work together to determine a suitable benefits package. We offer options to our Technical Professionals that could include: a health plan, 401k, provisions for vacation and holiday pay, and technical and professional training. With a foundation as the nation's largest IT staffing firm, we've become a billion-dollar services company by blending superior client service with an unrivaled ability to source and manage talent to precise specifications, resulting in successful technology executions. Allegis Group and its subsidiaries are equal opportunity employers. M/F/D/V
Customer Service | Sales | Entry Level - Full Training ◄
Details: Blitz Inc (Bellevue, WA) is focused on client / customer satisfaction, customer service, and customer acquisition. Due to our explosive growth, we are aggressively hiring and training individuals with customer service, business development, sales and marketing, and/or customer interaction experience. We specialize in professional in-person customer service, sales, customer retention, and marketing with several opportunities for career development. We are currently interviewing for an Entry Level Client Manager. This is not a call center position. This job involves in person sales to business owners. All of our Entry Level employees are trained in the areas of sales, customer interaction, marketing, client communications, business development, and customer retention. Our training methods are proven to shape our employees into top professionals.We are interested in seasoned professionals AND individuals with little experience who want to continue to grow in the customer service field and learn how to compete in today’s fast paced sales and marketing arena. Individuals who have the related coursework and are making a career change or interested in an entry level position are encouraged to apply. Ideal candidates have a background in customer service, speech, communications, sales, business development, management of telemarketing teams, and/or human resources. This position involves a compensation structure where pay is based on individual performance. Blitz Inc believes in rewarding our highest performers with the highest compensation. www.blitzinc.org | Bellevue, WACustomer Service / Sales / Customer Retention duties include (but are not limited to):• Utilizing training materials in a meaningful way that ensures class graduates have a smooth transition into successful, professional Sales / Customer Service / Customer Retention position• Creating a positive, fun, and motivating environment to enhance employee performance and customer satisfaction. • Monitor individual progress to provide coaching opportunities and to understand employee developmental needs. • Participation in morning meetings including: role-play scenarios, product knowledge, and psychology of consumer behavior training. Blitz Inc Offers: • Full Training • No glass ceiling • Free Parking • Compensation based on individual performance• Entry level career opportunities • An enjoyable working atmosphere • Travel opportunities • Our management training program offers an exciting opportunity for entry level candidates to learn all aspects of our business from the ground up.
Macy's Fountain Place, Cincinnati, OH: Retail Cosmetics Sales - B
Details: Overview:Macy's is currently seeking dynamic, self-motivated individuals who have a passion for make-up and skin care to work in one of our most vibrant and exciting departments. As a Macy's Cosmetic Beauty Advisor, you will assist customers with make-up and skin care selections through personal, one-on-one interaction and the sharing of your cosmetic knowledge and expertise. Follow up after the sale will enable you to build lasting customer relationships and help you to achieve personal and team selling and productivity goals.In order to present our customers with the best possible shopping experience, Retail Cosmetic Beauty Advisors may arrive prior to store opening or remain after closing to ensure we are always ready to make Macy's magic. All Macy's associates have the opportunity to work a flexible retail schedule, which may include early mornings, evenings, weekends and busy events such as Gift with Purchase or other product-related promotions. While some benefits depend on the number of hours worked, Macy's offers competitive wages, comprehensive cosmetic training, and a generous employee discount of up to 20% to all Cosmetic associates.Learn more about a career in cosmetics at Macy's by visiting beauty.macysJOBS.com!This Macy's location utilizes an innovative way of planning work schedules, allowing an associate to participate more in managing availability and setting preferences for work times. This enables our associates to address their need for flexibility in meeting both personal and work obligations. Details on My Schedule Plus are available during the interview process.Key Accountabilities:- Inspire the customer by making a connection and demonstrating products and techniques to create a lasting positive impression of you, Macy's, and your line- Demonstrate commitment and ability to build customer relationships and loyalty through initiating service consultations, regular purchase follow-up and replenishment calls, and the maintenance of a client file- Utilize customer service techniques and professional selling skills to achieve personal and team productivity goals- Attend and actively participate in vendor meetings, seminars, schools, and other product knowledge and business-driving opportunities- Maintain counter stock, cleanliness, and hygiene standards- Perform other duties as neededSkills Summary:- Previous retail cosmetic sales experience a plus, but not required- Goal-driven, with an ability to multi-task- Demonstrated ability to meet or exceed sales, customer service, and loyalty program standards- Strong interpersonal, organizational, and communication skills- Ability to work as part of a team in a fast-paced environment, handling multiple priorities and quickly learning new procedures- Available to work a flexible retail schedule, which may include mornings, evenings, weekends, and extended hoursMacy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Assurance Senior Associate, FS, Real Estate
Details: Are you interested in the opportunity to work for an industry-leading firm that services Fortune 500 companies, and will give you the experience and exposure you need to build your career? If you are, then PricewaterhouseCoopers LLP (www.pwc.com/us) is the firm for you. PricewaterhouseCoopers LLP (PwC US) is well placed to help clients meet the challenges and opportunities of the US marketplace in the areas of assurance, tax, and advisory. We offer the perspective of being part of a global network of firms combined with detailed knowledge of local, state and US national issues. More than 169,000 people in over 158 countries across the PwC network are committed to deliver quality in assurance, tax and advisory services. People across the PwC network share knowledge, experience and solutions to develop fresh perspectives and deliver practical advice.At PwC US, you will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. We offer a flexible career progression model that allows for a variety of challenging opportunities throughout your career. We provide unparalleled coaching, mentoring, and career development programs; global opportunities; and state of the art technology-driven methodologies to help you provide quality service to our clients.Our Assurance practice collaborates with clients, so that the financial information they report to the investing public and other stakeholders is clear and reliable. When we fulfill our role as Assurance professionals, by standing firm on quality and integrity, we have a direct impact on how well the world's capital market system functions. The highly trained and educated Assurance teams go inside companies, and get to know those businesses. They ask questions, test assumptions, and provide assurance that the companies are reporting information on which investors and others can rely. Every assignment is an exciting opportunity to learn, to grow and to understand how businesses operate from all levels and perspectives.Our Assurance professionals are constantly challenged to learn more in order to provide our clients with the highest quality services. This learning takes place through interaction on the job with colleagues and clients, formal training programs, and the insights provided by mentors and coaches. PwC is all about our people, encouraging high performance and quality. Join us and we will help you implement a successful career strategy, as you explore the many career opportunities in PwC Assurance.PricewaterhouseCoopers (PwC) is the world's leading network of audit and assurance firms our clients include almost half of the Fortune 500. Our leading edge audit approach focused on quality is designed to meet the needs of private companies to large organizations. The PwC audit is underpinned by our deep industry knowledge, wide international experience and global network of skilled professionals. As a member of our Core Audit Team, you will:> examine financial and accounting records, other documents, and tangible items such as plant and equipment or watching certain processes or procedures being performed > ask a range of questions from formal written questions to informal oral questions of a range of individuals at the organization > obtain written confirmations of a certain matters; for example, asking a debtor to confirm the amount of their debt with the organization > test some of the organization's internal controls > make judgments on significant estimates or assumptions that management made when they prepared the financial report Our auditors maintain independence from management and directors so that the tests and judgments are made objectively.PricewaterhouseCoopers has a global network of specialists who can help investment managers and real estate companies to turn challenges into opportunities in key areas including governance, risk management, financial reporting and business development strategies. Our clients are many of the nation's largest:- Mutual funds - Common trust funds- Limited partnerships- Property Companies- Real Estate Management Firms- Alternative investments including hedge funds and private equity funds- Pension funds, annuities and trusts - Investment Management Industry service providersKnowledge Preferred:Thorough knowledge of public accounting and audit practices, procedures and reporting standards.. Extensive knowledge of SEC, U.S. GAAP, U.S. GAAS, IFRS procedures and standards, the Investment Company Act of 1940 and the AICPA Audit and Accounting Guide - Investment Companies.Thorough knowledge of first level review of basic audit reports produced by associates Skills Preferred:Considerable experience implementing and providing expertise on technical standards, Investment Management and Real Estate industry knowledge and audit best practices to develop an audit strategy.Minimum Years of Experience Necessary:3Minimum Degree(s) and Certification(s) Required:Bachelor's Degree in Accounting or related fieldCPA or has demonstrated required minimum number of hours for CPA licensure per respective state regulations
Sales Coordinator
Details: AmeriFlex, an independent TPA providing technology-based, consumer-driven benefit solutions to clients nationwide, has an immediate opening for a personable and energetic Sales Coordinator in our corporate office.As a Sales Coordinator you will contribute to the achievement of the department and company goals by establishing a partnership with each member of the sales team to maximize customer satisfaction. Ideal candidates will be primarily responsible for supporting our Sales team and ensuring that they have the tools, supplies and resources needed to deliver service that sets us apart. This is a hands-on position for a passionate candidate who is looking to join a fun and fast paced work environment with great benefits and excellent opportunity for development. What you will be doing: Uphold the Vision, Mission and Values of AmeriFlex Create and submit sales reports to Senior Management Prepare PowerPoint presentations, proposals, internal communication, expense reports, and travel arrangements Provide sales support including but not limited to data entry, prospect mailing, verification of data and all other sales support functions that may arise Have continuous communication with members of the Sales team Verify data entry to support the Business Workforce Implementation team
Senior Agency Support Rep
Details: The Allstate Corporation is the nation’s largest publicly held personal lines insurer. A Fortune 100 company, with $156 billion in assets, Allstate sells 13 major lines of insurance, including auto, property, life and commercial. Allstate also offers retirement and investment products and banking services. Allstate is widely known through the “You’re In Good Hands With Allstate®” slogan. Allstate was founded in 1931 and became a publicly traded company in 1993. Allstate Benefits has an exceptional opportunity for a Senior Agency Support Rep in Jacksonville, FL. In this vital role, you will be responsible for resolving payment discrepancy reports; providing motivation and ensuring deadlines are met and providing training as needed. Candidates will be researching and replying to customer requests related to billing questions; processing refund checks and reallocating premiums as necessary. You will also need to manage suspense accounts using established departmental procedures, processing policy transactions for withdrawn or declined policies, cancellations, billing mode changes and address changes. Responsibilities will also include building and maintaining relationships with high profile cases and agents.
Macy's Sunrise, Massapequa, NY: Retail Sales Associate, Part Time
Details: Overview:Our stores are where the ultimate magic of Macy's comes to life, and our Retail Sales Associates are vital to delivering customer service that offers a distinctive shopping experience and drives sales results.This Macy's location utilizes an innovative way of planning work schedules. The My Schedule Plus system allows an associate to participate in the creation of his/her own work schedule by managing availability and setting preferences for work by selecting a scheduling "option." This enables our associates to address the amount of flexibility needed to meet both personal and work obligations.The Part Time "Option 5" schedule selection allows the maximum amount of scheduling flexibility in a retail schedule."Option 5" Sales Associates are:- Scheduled for one to two shifts per week, based on their availability- Able to pick up additional shifts each week using our self-select tool- Able to maintain work-life balance by designating three non-event selling days per month as "unavailable" to work- Enjoy a retail discount of up to 20% on their purchases- Eligible for paid time off and other benefits if minimum hours requirements are met- Typically available to work when our business needs are the greatest, including Friday nights, weekends, holidays, and big eventsDetails on My Schedule Plus and "Option 5" are described during the interview process.Key Accountabilities:While all positions within Macy's require working as part of a team to meet department and store objectives, your individual responsibilities as a Retail Sales Associate may include:- Greet and make a connection with each customer; actively listen to determine his/her needs and present options to meet those needs- Utilize product knowledge and selling skills to build repeat business and create a lasting positive impression of you, your store, and Macy's- Maintain selling floor, stock areas, and fitting rooms where applicable to present a clean, neat, and easy to shop environment- Follow all Loss Prevention and safety procedures- Perform other duties as requiredSkills Summary:- Previous retail sales experience preferred, but not required- Goal-oriented, with a desire to meet and exceed sales, customer service, and loyalty program standards- Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures- Ability to communicate effectively with customers, peers, and management- Ability to work a flexible retail schedule including evening, weekend and key shopping eventsMacy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Retail Sales - Indianapolis/WEST (SPEEDWAY AREA) - FULL TIME
Details: If you are looking to work for a company that is stable, an industry leader, with 2100 locations throughout the United States, then Public Storage is it! With an exciting customer-centric focus, Public Storage provides a full range of storage solutions to its customers. Public Storage is the largest self storage company in the United States. By joining our team of talented storage experts, you become an integral part of our dynamic customer-focused sales environment. Keep reading to learn how you can make the most of your past experiences and achieve new career heights with Public Storage. JOB DESCRIPTION If you enjoy customer service and sales and wish to leave behind long weekends and evening hours, then a Property Manager position is for you. RESPONSIBILITIESProvide outstanding customer service by helping customers understand their needs, recommend storage solutions and help them acquire the needed product solutions Assist reservation and walk-in customers (both in person and on the phone) in renting storage units, understanding the lease terms, fees and insurance and completing lease agreements Consult, sell, and up sell to customers merchandise such as boxes, tape and other appropriate products that meet their needs Ensure the appearance of the property is customer ready by cleaning units, sweeping, mopping, removing debris, wiping windows, etc...; ultimately ensure property appearance is safe and welcoming Work in one or more locations, independently or with another manager Manage, verify, balance cash drawer; prepare and make daily deposits Conduct a daily physical storage unit inspection confirming inventory availability and ensuring each unit is secure or ready to rent. Work closely with District Manager to receive training and coaching when needed, striving to exceed all company expectations BENEFITSHourly rate of $9.00 Opportunity to earn a raise of $.50 per hour after six (6) months of employment Opportunity to participate in our performance-based incentive program after six (6) months of employment On-site paid company housing at many locations if/when available Competitive Paid Time Off (PTO) program that grows with tenure. Program also includes an annual cash payout of any unused hours in excess of 40. Medical/Dental/Vision, Life Insurance, STD and LTD 401(k) With Matching Contributions 15 days of Fully Paid and Comprehensive New Manager Training
Retail Sales - Lake Worth, FL - $10.00/hr - NO NIGHTS
Details: If you are looking to work for a company that is stable, an industry leader, with 2100 locations throughout the United States, then Public Storage is it! With an exciting customer-centric focus, Public Storage provides a full range of storage solutions to its customers. Public Storage is the largest self storage company in the United States. By joining our team of talented storage experts, you become an integral part of our dynamic customer-focused sales environment. Keep reading to learn how you can make the most of your past experiences and achieve new career heights with Public Storage. JOB DESCRIPTION If you enjoy customer service and sales and wish to leave behind long weekends and evening hours, then a Property Manager position is for you. RESPONSIBILITIESProvide outstanding customer service by helping customers understand their needs, recommend storage solutions and help them acquire the needed product solutions Assist reservation and walk-in customers (both in person and on the phone) in renting storage units, understanding the lease terms, fees and insurance and completing lease agreements Consult, sell, and up sell to customers merchandise such as boxes, tape and other appropriate products that meet their needs Ensure the appearance of the property is customer ready by cleaning units, sweeping, mopping, removing debris, wiping windows, etc...; ultimately ensure property appearance is safe and welcoming Work in one or more locations, independently or with another manager Manage, verify, balance cash drawer; prepare and make daily deposits Conduct a daily physical storage unit inspection confirming inventory availability and ensuring each unit is secure or ready to rent. Work closely with District Manager to receive training and coaching when needed, striving to exceed all company expectations BENEFITSHourly rate of $10.00 Opportunity to earn a raise of $.50 per hour after six (6) months of employment Opportunity to participate in our performance-based incentive program after six (6) months of employment On-site paid company housing at many locations if/when available Competitive Paid Time Off (PTO) program that grows with tenure. Program also includes an annual cash payout of any unused hours in excess of 40. Medical/Dental/Vision, Life Insurance, STD and LTD 401(k) With Matching Contributions 15 days of Fully Paid and Comprehensive New Manager Training
Receptionist/Facilities Coordinator
Details: The Organization: The International AIDS Vaccine Initiative (IAVI) is a nonprofit scientific organization founded in 1996 whose mission is to ensure the development of safe, effective, accessible, preventive HIV vaccines for use throughout the world. IAVI will help advance the development of an AIDS vaccine by: 1) Adding value to the HIV vaccine field by identifying opportunities and gaps in vaccine discovery and development where IAVI’s capabilities can best be leveraged and add the most value, 2) Partnering to advance quality HIV vaccine candidates to the clinic, 3) Ensuring that investments in HIV prevention and AIDS vaccine R&D remain central to the public policy and international health and development agendas by serving as a voice for the field in partnership with stakeholders and donors. IAVI is a young, dynamic and mission-driven organization, and the work environment is fast-paced and intellectually stimulating, relying on the good cheer and high level of collaboration amongst its committed staff members. Job Description: Job Title: Receptionist/Facilities CoordinatorLocation: New York, NY Position Summary: The ideal candidate for this position will serve as the initial point of contact for donors, visitors, guests, external contractors and employees, both in person and via the phone at the organization’s corporate headquarters. S/he will be responsible for establishing a warm, welcoming and professional atmosphere while providing correct and timely information. The individual must be dependable and able to multi-task in a dynamic environment. S/he must be able to articulate with confidence and clarity in written and verbal communications. S/he should be motivated to ask questions and take initiative with minimal direction. The individual should be resourceful and proactive, finding and using resources effectively. S/he should be challenged to improve work processes. The individual will set priorities, plan and organize tasks. S/he will be a team player who is dynamic, energetic, has excellent judgment and treats all with respect regardless of position. Key Responsibilities: Welcome and greet all on-site visitors, determining nature of business and announcing and directing visitor to appropriate personnel. Management of all incoming calls in a timely and professional manner that includes but is not limited to determining purpose of call, fielding queries with correct information, forwarding calls and/or taking and delivering messages accurately and completely. Sorting and distribution of all incoming and outgoing mail/packages while advising staff best option to use for outgoing mail, using postal machine, arranging for timely parcel pick-ups, obtaining tracking information and arranging courier services. Monitor video surveillance of floor’s regular and freight entries, arranging for building and property passes, registration of all visitors, reserving freight elevators & loading docks, assuring current Certificates of Insurance from subcontractors and vendors are on file with property management. Maintenance of common areas; sees to it that all common areas (e.g. reception area, conference rooms, copier room, supplies closet, kitchen including refrigerator, café area, restrooms) are neat in appearance, stocked and fixtures/equipment properly working. Acts as first level intervention for lower level facility issues, generating a “Workspeed” request or discussing issue with cleaning company. General administration activities to include faxing, copying, running monthly reports, explaining equipment “how to” to new employee or visitor, ordering and maintaining adequate supply levels and ordering business cards. Provides administrative support to Human Resources and other departments as needed. Work on special projects as requested and perform other duties as necessary. IAVI recognizes that each candidate brings a unique set of skills/areas of knowledge. The candidate we are looking for should have a good combination of the following: Experience and Skills: Associate’ s degree or equivalent experience with a minimum 1-2 years of reception or front office administrative support in a corporate environment Excellent customer service skills with a demonstrated professional demeanor, appearance, and attitude Exceptional interpersonal skills, tact, patience, diplomacy, appropriate assertiveness. Detail-oriented, well-organized and able to maintain a high level of professionalism Motivated self-starter capable of working independently as well as within a team environment Track record of demonstrating sound judgment by taking initiative and making appropriate decisions Highly proficient with the Microsoft Office suite and other basic business equipment and processes. Excellent written and verbal communication skills Ability to stay focused, efficient, and effective when managing multiple priorities. Cultural sensitivity and respect for diverse colleagues An interest in non-profit operations and facilities a plus Work Environment: IAVI operates as an intense mission driven organization trying to solve one of the most difficult and important scientific and policy challenges of our time, as a result passion for the mission is a critical attribute. IAVI is an equal opportunity employer and encourages applications from diversity candidates
Telesales Representative - Outbound
Details: NCO is an industry leader in providing business process outsourcing services including accounts receivable management, customer relationship management and back office services for a diversified customer base. Our clients are empowered to successfully address immediate business needs, while empowering long-term growth across the entire customer lifecycle. NCO currently provides services through offices in Antigua, Australia, Barbados, Canada, Guatemala, India, Mexico, Panama, the Philippines, United Kingdom and the United States. Principal Responsibilities Communicate withpotential Customers by phone to solicit orders and quote prices to persuade Customers to buy Client products or services. Explain services and special promotions to customers adhering to script and NCO, Client, government regulations. Upsell and/or cross-sell products or services to customers where appropriate. Complete appropriate paperwork and record necessary Customer sales information at time of sale. Document status of all calls indicating leads generated or leads which could not be pursued due to either disconnected phone numbers or lack of interest. May be required to meet specified sales per hour goals and conversions per hour set by the Client while maintaining quality standards and adherence to Client requirements. Participate in projects, duties, and other tasks assigned by management. Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations relating to job duties. Knowledge, understanding, and compliance with NCO policies and procedures. Provide feedback to management concerning possible problems or areas of improvement. Make recommendations to implement improved processes. Perform other duties as assigned by management.
Admissions Representative - Online Division
Details: Admissions Representative Online Division About Corinthian Colleges, Inc. If you’re looking for an exciting opportunity with a robust company committed to changing students’ lives and doing the right thing, Corinthian Colleges, Inc. is the place for you. As one of the largest post-secondary education companies in North America, we are on the cutting-edge of the industry and forging ahead into a new era of leadership, growth and innovation. We currently operate more than 100 campuses through Everest College, WyoTech and Heald College and are dedicated to delivering on the promise to our students. At CCi you’ll work with impassioned employees and have the support you need to make great things possible. General Job Description: We are seeking results-oriented sales professionals who work with prospective high school graduates to help them decide on career goals by explaining our career programs and the job opportunities that may lie ahead. Your goal will not be to simply enroll students in a career program, but help them find the right program so they can grow into successful professionals. We provide our students with much more than a service -- we provide them with a future and the chance to realize their dreams. Job Responsibilities: • Recruit and enroll prospective students • Help prospects identify their unique skills and interests• Guide applicants through the enrollment process • Assist in completion of enrollment forms as needed
Plant Clerk III
Details: Hanson Building Products, a division of Lehigh Hanson is seeking a qualified Plant Clerk III for its Salt Lake City, Utah location. The Plant Clerk III is responsible for supporting the plant in essential functions of the plant. These functions include Human Resources, Payroll, Accounts Payable and other daily office duties. They will also complete special projects as directed by management. Hanson Building Products North America is comprised of Pipe & Precast, Pressure Pipe, Structural Precast, Brick and Roof Tile. Based in Irving, Texas, Hanson Building Products North America employs approximately 4,000 people and operates 120 facilities with products available throughout the U.S. and Canada. One of Hanson Building Products' corporate strategies is continued focus on sustainability. The company is known throughout North America for excellent occupational safety, environmental stewardship, high quality standards and contributions to its local communities. Lehigh Hanson is one of the largest suppliers of heavy building materials to the construction industry in North America. Our companies produce a broad range of building materials, including cement, aggregates (crushed rock, sand and gravel), ready mixed and precast concrete, asphalt, concrete pipes, tiles and clay bricks. Lehigh Hanson is part of the HeidelbergCement Group, the global market leader in aggregates with leading positions in cement, concrete and other downstream activities. The Group employs around 52,500 people at 2,500 locations in more than 40 countries.ESSENTIAL RESPONSIBILITIES & TASKSData Entry duties:• Enter daily payroll (Access and TEARS programs) & weekly time (Kronos program) • Enter employee vacation• Enter daily Over/Under• Enter daily shipping tickets (Oracle and TEARS programs)• Enter daily production/charge outs (Access and Oracle programs)• Enter Notice of Sale (NOS) (Promotion, Access, and TEARS programs)• Distribute Notice of Sales copies to production, management & file paid copies of NOS.• End of month Employee count and O/T hours Receptionist duties:Answer phone calls 8 am to 5pm dependability absolute; all calls receive polite, skillful human assistanceScreen and appropriately forward callsFront Desk• First point of contact for all plant visitors• Screen in-person inquiries for all departments• Check-in visitors with log and safety disclaimer• Check-in and give directions to delivery drivers with heavy plant deliveries.Logistics Support (Mail/Fed-ex)• Receive and notify all recipients of packages delivered to the plant.• Print shippers, package, and send overnight outgoing packages.• Receive and distribute daily mail.General Clerk duties: • Update, print and distribute weekly meeting notes Salt Lake, Caldwell, & Residential• Call for copier, vending machine, and office phone maintenance when needed.• Order replacement cell phones when needed• Order office supplies as needed• Refill postage meter when needed Insurance duties:Answer and coordinate insurance questions Conduct open enrollment yearly Maintain insurance files for employees Human Resources duties:Maintain employee files – keep info current, submit changes to corporate HQ Reply to unemployment claims Verify eligibility of new-hires in e-verify Answer 401K questions Sales Support duties:Prequalification Forms• Maintain pre-qualification data base• Fill in prequalification requests as neededFiling• Place Notice of Sale cover sheet in NOS binder; create new binder yearly• Update project database with name and job number • Request and file insurance certificates for new projects; create new binder yearly.Communication• Email announcements when jobs are soldMINIMUM QUALIFICATIONS• Associate’s degree or comparable work experience.• Proficiency in Microsoft Office Suite (Excel, Word, Outlook & Power point).• Working knowledge of Oracle ERP system a plus.• Excellent oral and written communication skills.• Takes responsibility and demonstrates integrity and able to work well with others.• Able to handle working with deadlines and multi-task.• Able to interpret and disseminate information.• Customer /client service orientation –driven to meet or exceed consumer expectations. BENEFITS & COMPENSATIONWe know that our employees are critical to our overall success. We are dedicated to investing in their future to maintain long-term relationships for lasting commitments. One of the ways we do this is to offer a comprehensive package of compensation and benefits programs which are regularly reviewed to maintain them at competitive levels.Lehigh Hanson is proud to be an Equal Opportunity Employer, committed to workplace diversity. M/F/D/VYour salary will commensurate your work experience.No Search Firms please.
Receptionist
Details: MUST BE AVAILABLE TO WORK WEEKENDS 11AM-3PMPRINCIPLE DUTIES: StoneRidge fully embraces a culture of hospitality. To that end, we include the following hospitality promises in all of our job descriptions. We greet residents, employees and guests warmly, by name and with a smile. We treat everyone with courteous respect. We strive to anticipate resident, employee and guest needs and act accordingly. We listen and respond enthusiastically in a timely manner. We hold ourselves and one another accountable. We embrace and value our differences We make residents, employees and guests feel important. We ask “Is there anything else I can do for you?" We maintain high levels of professionalism, both in conduct and appearance, at all times. We pay attention to details. GENERAL SUMMARY The Unit Secretary is responsible for facilitating the overall clerical functions of the nurses’ station, maintaining census records, resident charts and ensuring an efficient communication process. Assists nursing staff, Director Nursing Services, Administrator and other administrative staff with clerical duties. Responsible for maintaining and monitoring non-nursing supplies required to operate the department. The Unit Secretary will oversee the general appearance of public spaces and commons areas. Answers Health Center telephones, greets and assists the general public upon entering the Health Center. ESSENTIAL JOB DUTIES Coordinates the clerical activities of the Nurses’ Station. Assists with coordinating admissions/transfers/discharges with other departments. Assist nursing staff with scheduling resident/patient appointments including the arranging and verification of transportation. Contacts consulting Physicians and other service providers as directed in order to facilitate resident/patient care. Assist nursing staff with contacting appropriate Physician offices and laboratories as directed to gather follow-up reports, office visit notes and other required reports. Maintains paper work for emergency transfer and or discharge and faxes copies to outpatient providers as necessary. Assists the Director Nursing Services, Administrator, Admissions Coordinator and other administrative staff with clerical functions including creating communication forms and correspondence, sending/receiving faxes, and other duties as assigned. Assembles all new charts with resident's name, assigned medical record number, physician's name, date of admission and any other information pertinent to the resident, making sure all required information is complete on the medical record Maintain resident charts in an orderly manner and thins charts when necessary based on medical records policy. Assembles discharge charts in preparation and submits to Medical Records Clerk. Completes a Resident Status Change Notice on all Health Center admissions, discharges, deaths, and transfers, and distributes to all departments. Keeps on on-going daily and monthly census of residents in the Health Center noting admission, discharges, deaths, transfers and changes in payment methods. Maintains current admissions log book, apartment index card, death registry and other required documentation. Informs Medical Records Clerk of on-going daily census activity such as admissions, discharges, deaths, transfers, changes in payment methods and apartment resident status. Maintains accurate records of the number of days an apartment resident resides in the Health Center. Maintains apartment resident medical files in an orderly manner for use when nurses are responding to an apartment resident’s call for assistance. Places order for office supplies including forms using the facility purchase order system, receives orders, matches packing slip to purchase order, and stocks shelves. Works closely with Medical Records Clerk as back up for purchasing medical supplies, reviewing supply charge book and assembling charge sheets for accounting. Monitors the general appearance of common areas and public spaces ensuring that maintenance and housekeeping requests are prepared and work completed. Answers incoming calls, takes messages and relays messages using appropriate equipment. Answers Health Center resident call lights at the Nurses’ Station and appropriately communicates residents needs to staff assigned. Provides Health Center tours and pertinent information regarding admissions when Admission Coordinator is not available.
Sales Representative / Customer Service / Account Manager
Details: If you are a confident and highly motivated individual looking for a great sales opportunity with uncapped earnings and growth potential, join our Sales team at Central Payment! We are seeking energetic and entrepreneurial Outsides Sales Reps to market our credit card processing services, social media tools, mobile marketing solutions and loyalty reward programs to businesses across the country. Job Responsibilities As an Outside Sales rep with Central Payment, you will identify customer needs in terms of merchant services, social media and mobile marketing and suggest Central Payment solutions that best meet their business needs. You will also conduct periodic customer service and quality assurance visits with your merchant clients to maintain strong working relationships and grow sales accounts. Additional responsibilities of the Outside Sales Rep include: Explaining Central Payment’s bundled credit card processing and social media/mobile marketing services in simple, effective and persuasive terms Developing and maintaining strong business relationships with business owners in your area, starting with small to medium-size businesses and working your way up to larger businesses Collaborating with your Sales Director to prepare and present competitive sales proposals Providing first-time customers with a free new programmed credit card terminal and helping to reprogram existing terminals Working closely with Central Payment colleagues in Customer Service, Underwriting, Technical Support, Web Development and other departments to meet your sales goals
