Wednesday, April 24, 2013

( 5 Rules for Navigating Social Media ) ( Senior Research Associate ) ( Staff Accountant ) ( Credit Representative ) ( Temporary Accounts Receivable Representative ) ( Accounts Payable Specialist ) ( Account Coordinator ) ( QUOTE / INVOICE REVIEW SPECIALIST ) ( Corporate Receptionist - ) ( Customer Service - up to 40K! ) ( Call Center Lead - up to 45K! ) ( Receptionist ) ( Clerk )


5 Rules for Navigating Social Media

This post is by Phil La Duke, a partner in the Performance Assurance Practice for ERM. La Duke has over 20 years of training, performance improvement, and lean manufacturing experience.

It seems like everything you read about social networking these days contains some dire admonishment about the importance of keeping your social outlets squeaky clean. While it’s unwise to post compromising photos or fringe political statements on your Facebook profile treating everything as if it were your resume takes a lot of the social aspects out of social networking.

Clearly there is a balance between a staid, bland, joyless profile and one that forever jeopardizes your career. Just where that particular balance lies depends in a large measure on what you hope to accomplish in terms of your personal brand. Here are some rules that allow you to advance your brand without taking all the fun out of life:

  • Post with Purpose. Avoid posting material just for the sake of putting up content, and before you post, ask what the post says about you personally. Not everything should be shared, the things you don’t post tell the world as much about you—or more—than the things you do post.
  • Combine Elements To Create Rich Public Portrait Of Yourself. There’s more to you than just work so showcase those things about you that make you unique. Your social outlets allow you to share more about who you are as a person than a resume or CV ever can. Use these media to share your interests and hobbies that enrich your personal brand and differentiate you from the crowd. Remember, however, there are details about yourself that you should kept private.
  • Remember It’s Not Just About Work. As the adage says, “all work and no play…” even so, social networking is still primarily about networking, so you should be mindful of not only of what your posts say about you to potential employers, but also to your friends and family, it will be they—and their view of you—that can have the greatest potential impact on your career. Think long and hard about the public persona you want to cultivate and post only those things that enhance your reputation.
  • Sometimes Less Is More. Your social networks is a form of media exposure and good public relations agents make sure their clients don’t get over exposed. There are lessons to be learned from this approach, before posting ask yourself if you are advancing your brand by providing some new information about yourself or are you repeating yourself. Posting similar messages about your love of sailing over and over again may not make you seem more interesting, but more mono-dimensional.
  • Post Your Best, Leave the Rest. Social networks allow us instant and immediate access to the world; use this access judiciously. Never post while angry, under the influence, or in any other state that may cause you to post things you will regret later. You may be able to take down sites and scrub your public image but negative posts may forever alienate people who you may someday want on your side.

The post 5 Rules for Navigating Social Media appeared first on MonsterWorking.


Senior Research Associate

Details:

Kelly Scientific Resources is the world's most recognized brand in Scientific Staffing with more than 100 locations in the North America, Europe and the Pacific Rim.  Our scientists contribute to the research and development of products that are used daily in the home, as medical devices, or as pharmaceutical products.  We employ more than 700 clinical research professionals and 4,500 scientists on an average workday on a temporary, project and full-time basis in a broad spectrum of industries and disciplines.  We currently have an exciting opportunity in the SF Bay Area for an Associate Scientist or Senior Associate Scientist.


POSITION SUMMARY

 

The (Senior) Associate Scientist, Assay Development and Screening is a key role within our client?s Industrial Products Division, responsible for supporting the Metabolic Engineering and Systems Biology team in the development and validation of bioengineered systems to generate industrial bio-products.  The candidate will be part of a team that will: conceptualize, develop and implement a high-throughput screening (HTS) platform for supporting a diverse array of protein and microbial cell based screens; and also be responsible for running high-throughput assays.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Be a key member of the team that will support all screening operations, encompassing a broad array of microbial hosts (in particular bacteria and yeast), protein and enzyme based approaches, and primary and secondary metabolite profiling.
  • Partner with key stakeholders, including the bio-informatics and metabolic engineering teams to create HTS amenable assays and protocols that will create high value commercial products.

EDUCATION AND EXPERIENCE

  • BS/MS in Microbiology, Biochemistry, Molecular Biology, Biological Sciences or Chemistry.
  • BS, 5-7 years experience; MS, 2-5 years experience with a proven track record of accomplishments, preferably in the bio-industrial, or life sciences, pharmaceutical and chemical industries.
  • Proficiency with high-throughput screening systems desired, preferably in developing and validating industrial bio-products.
  • Experience with at least some of the following: GC-FID; H/UPLC; LC/GC-MS; BioMek FX; Qpix.
  • Execution of primary, secondary and tertiary assays in a high-throughput fashion.
  • Experienced in validating and executing against experimental protocols.
  • Experience in enzyme kinetics a plus.

DESIRED KEY COMPETENCIES

  • Disciplined, with a good sense of self direction.
  • Good interpersonal skills and ability to work with and coordinate demands from internal teams.
  • Strong oral and written communication skills.
  • Ability to handle a fast-paced, multi-tasking work environment and to follow directions effectively.
  • Strong quantitative and analytical skills.
  • Demonstrates the highest ethical standards, trustworthiness and has a high degree of personal responsibility.
  • Proficiency with MS Office Suite.

 

 

 





About Kelly Services®


Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions.  Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis.  Serving clients around the globe, Kelly provides employment to more than 560,000 employees annually.  Revenue in 2012 was $5.5 billion.  Visit kellyservices.com and download The Talent Project, a free iPad® app by Kelly Services.iPad is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

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Staff Accountant

Details: This Sr. Staff Accountant Position Features:Wonderful opportunity for a Staff Accountant with an accounting degree.Salary 55K to 60K3-4 years FULL CYCLE accountingResponsible for everything that dumps in to G/LSomeone that can wrap their hands around all aspects of accounting functions. Compilation exp a plusGreat Plains exp a plusMulti location exp a plusStrong ExcelPlease reply with your updated resume as an attachment in word format along with your salary history and salary requirements. We are an equal employment opportunity employer.

Credit Representative

Details:

Introduction
Quill Corporation, part of Staples, Inc., is America's premier direct marketer of business products and has been serving schools, businesses, associations, institutions, and professional offices across the country since 1956. Staples is the world’s largest office products company and a trusted source for office solutions. The company provides products, services and expertise in office supplies, copy & print, technology, facilities and breakroom, and furniture. Staples invented the office superstore concept in 1986 and now has annual sales of $25 billion, ranking second in the world in eCommerce sales. With 90,000 associates worldwide, Staples operates in 26 countries throughout North and South America, Europe, Asia and Australia, making it easy for businesses of all sizes, and consumers. The company is headquartered outside Boston. More information about Staples (Nasdaq: SPLS) is available at www.staples.com/media.

Primary Responsibilities:


Operations Management

  • Review and process daily orders stopped by the Existing Account Credit Scoring Model. Analyze credit score details and account history to determine action to take on pending orders
  • Contact customers to identify reason for past due status. Negotiate payment of past due items; request partial or full prepayment based on account circumstances
  • May pull and analyze Dun & Bradstreet reports or forward account to Investigations for bank and trade review
  • Review past due balances with customers and determines whether to hold or release with payment promise or payment in-house
  • Handle incoming calls and emails from customers responding to pending orders
  • Process checks by phone, credit card payments, and other pay methods

Technical Management

  • Use system tools (OIM, Legacy) and external systems to review and access credit data
  • Analyze customers' account payment history, trends, credit score, by utilizing account data and other software
  • Use phone system technology to effectively make solid decisions on pending orders


Temporary Accounts Receivable Representative

Details:

This position is paying $13/hr.

Introduction

Staples is the world’s largest office products company and a trusted source for office solutions. The company provides products, services and expertise in office supplies, copy & print, technology, facilities and breakroom, and furniture. Staples invented the office superstore concept in 1986 and now has annual sales of $25 billion, ranking second in the world in eCommerce sales. With 90,000 associates worldwide, Staples operates in 26 countries throughout North and South America, Europe, Asia and Australia, making it easy for businesses of all sizes, and consumers. The company is headquartered outside Boston. More information about Staples (Nasdaq: SPLS) is available at www.staples.com/media


Position Summary

The Accounts Receivable (AR) Representative is responsible for the daily posting of cash and remittance advice to customers’ accounts in the Alpha/ISIS/Oracle systems. A key responsibility for this position is limiting the amount of unapplied payments. The AR rep must also process customer adjustments and offsets.
 
Primary Responsibilities:

Operations Management
  • Post cash received daily to the Alpha/ISIS/Oracle AR systems
  • Focus on resolving unapplied payments in a timely manner
  • Correct cash application errors by leveraging various research methods to correctly apply payments to open invoices
  • Correct AR entry errors
  • Load large manual remittances into Alpha/ISIS/Oracle AR
  • Notify customers of payment errors and work to proactively correct customer behavior
  • Post and reverse manually as necessary
  • Resolve complex unmatched items as necessary
  • Assist with month-end close as determined by supervisor
 Technical
  • Assist with system testing and implementing system enhancements when required
  • Align AR systems with Scotia Bank/Harris Bank/ Bank of America systems to ensure accurate transfer of Lockbox data
  • Efficiently run and operate bank tools to easily reconcile bank receipts to Alpha/ISIS/Oracle receipts
  • Utilize computing skills to create solutions for large files and unformatted data received from customers and the bank
Relationship Management
  • Maintain positive work relationships with members of other teams to whom information is provided or from whom information is gathered
  • Assist in establishing and maintaining strong, collaborative relationships with internal (Sales leadership, Corporate, etc.) and external customers to identify additional ways to be of service and ensure customer satisfaction

Other related duties as assigned


Accounts Payable Specialist

Details: Responsibilities

We are currently seeking an A/P Specialist to join our client-dedicated team in Charlotte, NC (Airport Office Park). 

Essential Duties:
• Coding vendor invoices or verifying vendor coded invoices (approximately 500 per month)
• Validating invoices against work orders and/or vendor contracts.
• Data entry of invoices into IMS accounting system for approval by Account team
• Meet all weekly deadlines
• Understand and comply with all Company A/P policies and procedures
• Monitor and enforce compliance with A/P policies by all team members
• Assist Field Service Representatives (FSRs) and vendors with accounts payable issues
• Maintain accounts payable, vendor records and contract documentation
• Provide administrative support to account team

This position will use the following software systems
• 360 Facility work order management
• IMS (Invoice management system)
• JD Edwards Enterprise 1 accounting system

Working Environment
This position requires interaction with the client leadership team, vendors, operational managers, and Jones Lang LaSalle Corporate accounting teams.  This is a fast paced environment requiring:
• Ability to organize and prioritize multiple tasks
• Consistently make effective, high quality decisions
• Positive, problem-solving attitude
• Must understand complex client and customer relationships and develop open, effective and consistent communication with client and customer representatives


Account Coordinator

Details:
Account Coordinator

Job Summary

Operations Support is responsible for all aspects of the company’s client billing/reporting as well as accounts payable and accounts receivable. In addition, this person coordinates and facilitates all general office needs; including inventory, travel and client specific meetings. Operations Support also supports sales/contracts, marketing, payroll/HR initiatives, as necessary

Job Responsibilities

  • Anticipate potential production, schedule, or deadline problems and communicate to appropriate departments, identify problems and develop timely solutions.
  • Assists Account Coordinators.
  • Attend client meeting upon request.
  • Clerical duties including preparing job number labels, job tickets, run requested reports, file job tickets and maintain job ticket workflow.
  • Completes appropriate paperwork based on the work being done.
  • Contributes to process improvement on a regular basis.
  • Coordinate location and movement of electronic files with Account Services and Production departments.
  • Ensure all work is correct and that the proper materials and job information are passed on to the next department.
  • Facilitate and/or participate in departmental meetings and meetings with vertical teams/clients to ensure client expectations are met or exceeded.
  • Foster cooperative working relationship with a commitment to teamwork. Coordinate the team effort by utilizing status reports and reviewing projects, schedules and goals.
  • Handles report related tasks in a timely and efficient manner.
  • Interface with clients and/or external vendors to identify and resolve production related issues.
  • Job tracking in SchakwLink (Filemaker).
  • Maintains production flow by staying on schedule.
  • Quality control review of digital and analog deliverables for accuracy and completeness.
  • Support department managers, production coordinators, and quality assurance specialists in maintaining workflow. Participate in staff and team meetings upon request.
  • Client’s main contact with the agency/company on a day-to-day basis usually to small to moderate accounts.
  • Manages client projects and relationships by attending client meetings and communicating the client’s direction, strategies, and goals to assigned creative and production representatives.
  • Helps develop and manage the project’s P&L by creating estimates/price guideline, monitoring budgets and invoicing projects to be approved by management.
  • Reviews all creative concepts prior to presentation and ensure that the defined strategy is met. Takes an active role in every step of the project.
  • Typically works independently interact with management or more senior level professionals on non-typical assignments.
  • Handles decisions regarding issues affecting own work and possibly the work of other team members.
  • Solves non-routine problems in work group or own functional area.
  • Assists Management in the development or adaptation of existing operations processes for greater efficiency or improved quality recommends new ideas/approaches for own department.
  • Knowledge of organizational structure, workflow and operating procedure.
  • Represent work group and possibly the department on projects.
  • Seeks ways to share skills and knowledge with others.
  • May periodically provide leadership and/or guidance to less experienced employees on multiple functional areas within a discipline.

QUOTE / INVOICE REVIEW SPECIALIST

Details:


Quote / Invoice Review Specialist

(Maintenance, HVAC/R, Electrical, Energy Management or Building Systems)


Review and evaluate all repairs & replace proposals through software application specific to commercial settings.  Utilize personal trade/field experience to identify pricing errors, overcharges, and proper breakout to help control/monitor repair costs. Communicate with service providers, account managers, energy management technicians, and clients.  Manage the review processes with a high sense of urgent.

 

Responsibilities:

  • Respond to work orders in a set timeframe
  • Review work order history of location for prior system repairs
  • Apply personal trade experience to identify repair quotes and invoices for job scope and pricing accuracy
  • Communicate with service providers via telephone and e-mail
  • Negotiate best possible terms for repair scenarios with service providers
  • Develop internal and external partnerships and utilize influencing skills to secure best service at best cost to the Client
  • Utilize strong communication skills and interpersonal abilities to foster both Client and Service Provider relationships while achieving the desired results of controlling service costs
  • Review work orders as defined by FacilitySource and Client

 

Qualifications:

  • Trade experience, preferably:
  • HVAC – The principles, methods, materials and tools used in the HVAC trade; the hazards and precautionary methods; the theory and practical applications of commercial and solid state electronic control systems; the functions and mechanics of HVAC systems, centrifugal chillers, screw chillers, boilers and pumps.
  • Fundamental experience and knowledge of Energy Management Systems (EMS) and/or building automation systems.
  • Electrical
  • Basic engineering principles and practices
  • Workflow comprehension
  • Experience with Microsoft Excel
  • Operate a personal computer and related software. 
  • Demonstrate proficiency in preparing work orders, documents, e-mail communication.
  • Evaluate each scenario utilizing personal trade experience guidelines to determine if appropriate repair times and parts costs are utilized in each repair scenario.
  • Maintain detailed records of activities and completed work orders.  Track financial save.
  • Listen and communicate effectively with a diverse group of people.
  • Valid Trade knowledge (preferably HVAC or Electrical)
  • Superior communication and influencing skills
  • Strong negotiation skills
  • Well developed problem solving skills
  • Self motivated
  • Detail oriented
  • High sense of urgency with ability to meet deadlines
  • Adaptable to an ever changing environment
  • Strong multi-tasking ability
  • Strong computer skills with an emphasis on Microsoft Office products

 

Education:

  • A high school diploma or GED equivalent
  • Trade degree
  • Compensation based on experience

 


FacilitySource, Inc. is an EOE




Corporate Receptionist -

Details: Position Description Cordially and professionally answer incoming calls, greet visitors and direct clients and visitors to appropriate individuals. Provide some additional clerical assistance to management and supervisors.DUTIES and RESPONSIBILITIES:•Answer incoming calls in cordial, professional and timely manner. •Transfer calls to appropriate individuals. •Take accurate, thorough messages. •Greet clients and visitors to office with warmth and professionalism. •Perform other responsibilities as directed by the ManagerSkills Required •Basic knowledge of telephone equipment is preferred. •Ability to communicate with co-workers and clients. •High school diploma or equivalent preferred We are an equal employment opportunity employer.

Customer Service - up to 40K!

Details: Do you strive to build and nurture relationships in every thing you do? Do you stand out amongst your peers by consistently providing superior customer service that everyone raves about? Do you work well in a fast-paced, customer focused environment? Do you enjoy making a difference? If this sounds like you I ask you to please read on!I am actively recruiting for a customer service team to assist with members and prospective members with selecting a medical benefit plan that fits their individual needs. Job Requirements• 3-5 years stable work history in the medical field• Understanding of insurance benefit procedures • Medicare or Medicare Advantage experience a must• Experience with customer service in a call center environment• Outstanding phone skills and etiquette If you're ready to make a move in to a stable organization that provides a work environment with employee value and ongoing training, please send me your resume today. Please include a thoughtful cover letter of why you are a great candidate and how each of these job requirements are reflected in your work experience. Professional references will be requested. We are an equal employment opportunity employer.

Call Center Lead - up to 45K!

Details: Seeking Motivated, Positive, and Enthusiastic candidates to join this amazing team!We are currently hiring for an Inside Sales & Customer Service Representative within an expanding Call Center Environment. The ideal person must possess a great attitude, have the ability to multi-task, be customer focused, and be very comfortable working within a sales capacity. This is a high end position and requires a minimum of 5 years steady call center experience. Please see below for more details:•Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.•Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.•Check to ensure that appropriate changes were made to resolve customers' problems.•Determine charges for services requested, collect deposits or payments, or arrange for billing.•Refer unresolved customer grievances to designated departments for further investigation.•Review insurance policy terms to determine whether a particular loss is covered by insurance.•Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.•Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.•Compare disputed merchandise and service with original requisitions and information from invoices and prepare invoices for returned goods or services.•Obtain and examine all relevant information to assess validity of complaints and to determine possible causes. We are an equal employment opportunity employer.

Receptionist

Details: Professional needed to provide administrative and clerical support to a small office, requiring: • Proficiency in Microsoft Word, Outlook, Excel and PowerPoint • General administrative support to management group, including word processing, calendar assistance, and meeting coordination • Filing, printing, copying and binding of documents • Ability to multi-task and prioritize • Answering office telephone • Greeting visitors and vendors • Mail and courier service processing • Handling of confidential information with a high level of discretion • Professional demeanor and appearance • A valid driver’s license and means of transportation for routine deliveries


Clerk

Details:

Position Overview:

 

To perform various clerical duties to effectively support the day-to-day operations of a Phoenix Market Center. 

 

Essential Functions:

 

  • Perform variety of routine and some non-routine clerical/accounting functions in accordance with standard procedures in one or more of the following areas:  general accounting, accounts receivable, billing or collections.

 

  • Check, verify accounts receivable invoices and payments, effectively communicate with customers.

 

  • Batch documents for process control, correct computerized system edits and create reports and spreadsheets.

 

  • Maintain and update files and records and prepare reports. 

 

  • Audit various data entry transactions to ensure service quality.

 

  • Should have good math skills.

 

  • Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.

 

Minimum Specifications:

 

  • High School Diploma.
  • Prior office experience strongly preferred.
  • Office equipment knowledge and good computer skills required.
  • Prompt arrival and regular attendance at work.
  • Ability to learn, understands, and adheres to all applicable safety precautions and procedures.
  • Ability to develop and maintain a positive working relationship with others.
  • Supports and participates in the Company's production and quality standards with a continuous focus on customer service.