Subrogation Collection Specialist
Details: Progressive is a forward-moving organization that continuously revolutionizes the insurance industry. Our employees have the chance to work in a diverse, dynamic atmosphere that thrives on innovation, technical expertise and creative solutions. Join a team of enthusiastic people who change the insurance industry one big idea at a time.POSITION SUMMARY: This position's primary responsibility is to negotiate accurate settlements with claimant carriers.SCOPE: The Subrogation Specialist reports to a Subrogation Supervisor and possesses settlement authority based on a certain dollar amount or percentage of liability. This authority is determined by an individual's experience, tenure, and performance. This position self-manages the workload and is directly responsible for results including accurate settlements, quality, and team work.DUTIES AND RESPONSIBILITIES: (including % of time) 70%: Assessment, Evaluation, NegotiationContacts claimant carriers to bring resolution to files in all 50 statesDiscusses liability with claimant carriers and negotiates final settlement Settles damage disputes with at-fault carriers where they accept liability but feel Progressive has overpaid Works with attorneys, internal and/or external customers, and businesses to resolve claimsHandles all incoming mail relating to claims in inventory20%: Inventory Management Self-manages inventory between 300 - 500 claimsEvaluates files for final course of action based on facts of loss, contact information and the balance of the claim10%: Customer Service Collects back deductibles and out of pocket expenses from at-fault carriers Takes inbound calls from Progressive customers for status updates Sets realistic expectations for customers regarding collectionsExplains subrogation processAnswers questions from field partners regarding subrogation status and handling KNOWLEDGE, SKILLS AND EXPERIENCE: - Bachelor's degree - OR - High School Diploma with one (1) to three - (3) years of experience with the following: - Claims and/or Subrogation - Customer Service- CollectionsShould demonstrate these additional skills: - Strong verbal and written communication and negotiation skills - Excellent customer service skills and telephone skills - Ability to handle pressure with regard to phone volume/negotiation - Ability to make complex liability and property damage decisionsComputer skills include:- Ability to operate a personal computer including but not limited to: - MicroSoft Office (e.g., Outlook, Excel, Word, etc.), WORKING CONDITIONS: The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Work is performed in a typical office environment - Physical demands include extended periods of sitting, occasional standing, walking and extended use of telephone and computer equipment (looking at a monitor, using keypad and mouse) - Traditional work hours, however, may require additional hours evenings and/or weekends. Little to no travel requiredProgressive Offers: * Gainshare bonus of up to 16% of salary (Gainshare is a bonus program given to all employees based on company profitability)* Ongoing training and opportunities for career advancement* Medical, dental, vision and life insurance benefits * Award winning, inclusive environment with Employee Resource Groups* 401(k) plan* Tuition assistance* Employee discounts* Child care subsidyHow to Apply:Apply now and find out what it's like to be a part of an environment where you are celebrated for the person you are, the ideas you bring and the energy you invest. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Advisor Group will be in touch if you are moving forward. For certain positions, candidates must meet company requirements on our online assessment test. As part of our hiring process, candidates must also pass a comprehensive background check. Equal Opportunity Employer.#vfj-11-11#
Customer Service Call Center Representative
Details: Our people make Progressive a successful, forward-moving organization. We continuously revolutionize the insurance industry with our innovative services and use of technology. At Progressive, you will have extensive career path opportunities and the chance to work in a diverse, dynamic atmosphere. Come join a team of enthusiastic people who change the insurance industry one big idea at a time.Become a part of a company that was voted one of the World’s Most Ethical Companies by Ethisphere magazine, and help us deliver exceptional service to our customers. Join a Fortune 500 company and redefine what it means to provide insurance.Customer Service Call Center RepresentativeAs a Customer Service Call Center Representative, you may work with a headset, but it's your mindset that makes you most valuable. As the voice of Progressive, you'll be the first interaction many of our customers have with us. Using your ability to make real connections with others, you'll help our customers and agents with questions about policies, billing and other insurance needs.Start Date: 8/26/13We offer paid training! Gain new skills and start a whole new career!Training Schedule:9 AM - 5:45 PM M-F (approx 4-6 weeks)Academy Schedule:10:15 AM - 7 PM M-F (approx 8 weeks)Work Schedule: 2 PM - 11 PM Tuesday - SaturdayPay Rate: $13.00 - $15.00/hrEducation, Experience and Skills Needed to be Successful:* Two years of work experience in a complex customer service environment preferred or two years post-secondary education* Proven job stability, including one year with past employer* Basic computer skills in windows-based programs and internet navigation* High School diploma or equivalentProgressive Offers:* Gainshare bonus of up to 16% of salary (Gainshare is a bonus program given to all employees based on company profitability)* 401(k) plan* On-site clinical care and fitness center* Ongoing training and career advancement* Award winning, supportive environment with Employee Resource Groups* Comprehensive benefits (medical, dental, vision, etc.)* Casual dress and great corporate cultureHow to ApplyProgressive is a place where you are celebrated for the person you are, the ideas you bring and the energy you invest. Apply now and find out what it's like to be a part of this exceptional group of collegial individuals. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. As part of our hiring process, candidates must meet company requirements on our online assessment test. A representative from our Talent Advisor Group will then be in touch by email. Candidates must also pass a comprehensive background check. Some positions require licensing, which will impact background check requirements. Equal Opportunity Employer.#vfj-11-11#
Sales Representative - Retirement Services - Fairfax / Washington DC
Details: With headquarters in Rochester, NY, Paychex, Inc. has more than 100 offices and serves approximately 554,000 payroll clients nationwide. We provide comprehensive payroll services, including payroll processing, payroll tax administration, time and attendance solutions, and employee pay services. Human Resource Services include 401(k) plan recordkeeping, workers' compensation administration, section 125 plans, a professional employer organization, and other administrative services for business. Paychex is always looking for individuals who want to work for a company that allows for growth and development. With your desire to succeed and our training and resources, opportunities at Paychex are more than just jobs. They are your chance to build a solid career with a company named to FORTUNE magazine's '100 Best Companies to Work For' list seven times since 2002. We provide an atmosphere that fosters a healthy work life balance, and our comprehensive benefits package provides health care, retirement planning, education assistance, and much more.Presenting retirement services products and services of Paychex, including 401(k), FSA, and mutual funds, to final decision makers and end users within the prospect universe.Scheduling appointments and visiting potential and current referral sources, specifically the financial advisor channel to secure referrals to end users.Prospecting for new clients and new referral sources utilizing the telephone, direct mail, seminars, current client visits, or other local marketing programs directed by sales management.Analyzing the prospects' needs and interests, determining which products are appropriate for them, and referring to appropriate party when necessary.Expediting the resolution of client problems or complaints.Completing and submitting accurate new business paperwork, expense reports, and weekly activity reports by agreed-upon dates set by sales management.Projecting a positive image in representing the Company to clients and the community.Achieving and continually developing technical, competitive, and sales skills knowledge.May be required to travel outside of geographical territory for purposes of attending Conference, training sessions, and/or area regional or national meetings.
Assistant Store Manager Job
Details: Job Id: 176819Nearest Major Market: TN - Jackson Job Description NAPA Auto Parts is seeking an enthusiastic and hard-working Assistant Store Manager to join our rapidly growing team of Auto Parts professionals. This is the ideal position for knowledgeable and energetic people who believe in the power of teamwork and strong customer service, and have a true desire to learn and grow. Assistant Store Managers partner with Store Managers to drive store growth, and to increase sales and profitability by creating a superior customer experience and a culture of employee engagement. Qualifications Requirements: - High school diploma or equivalent. Technical school, ASE Parts Certification and/or college degree a plus. - Requires demonstrated leadership in the automotive after-market service industry, preferably an automotive parts department, dealership, or retail establishment. Experience in heavy duty parts and service or paints is also a plus. - Passion for delivering customer care and building long term telationships - Enjoy working with people in a fast-paced, competitive environment while remaining calm, cool and collected - Knowledge of cataloging and/or inventory management systems - Stamina to stand and walk for entire work shift - Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary - Strength to lift 60 lbs of merchandise - Driving aptitude for both manual and automatic vehicles - Valid Driver¿s License with: * No DWI convictions within the past four years * No more than three moving violations or two at-fault accidents in the last three years - Flexibility in schedule including evenings, weekends and holidays - Pre-Employment Drug Screen and Background Check J2W:IND CB1 Responsibilities Job responsibilities include: - Lead a successful team and manage in our fast-paced retail stores - Manage store operations to maximize sales, profits and customer service - Build, coach, train and engage crew team to deliver superior levels of customer care and business results - Inventory protection, asset management and operational issues - Overall cleanliness and readiness of vehicles, sales floor, stock room and outside areas - Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures - Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone - Maintain a safe environment for all
Paint Store Manager Job
Details: Job Id: 176822Nearest Major Market: OH - Columbus Job Description Job Description NAPA Auto Parts is seeking an experienced and hard-working Store Manager to join our growing auto parts team. The Store Manager is primarily focused on demonstrating true leadership with vision, collaboration, trust, respect and effectiveness while operating a market leading NAPA-owned store. Job Responsibilities As Store Manager, you will be taking responsibility for P&L while mapping out initiatives and business plans for the store and solving roadblock issues. Other responsibilities include: - Identifying new customers and revenue opportunities for the store - Shifting into high gear in a fast-paced retail store environment - Helping outside sales in identifying, developing and maintaining wholesale accounts - Building, guiding and developing an engaged crew team to deliver checkered flag levels of customer care and business results - Steering towards continuous improvement in processes and procedures - Protecting and maintaining the security of store assets - Displaying pride in navigating a store recognized for safety and appearance Qualifications The ideal NAPA Store Manager will have some experience in an automotive parts department, dealership or retail establishment, and also have strength of character with the ability to demonstrate fairness in all customer and employee interactions in order to be considered for the position. Other requirements include: - High School Diploma or equivalent; technical or college degree is a plus - ASE (P2) parts certification preferred - Experience in heavy parts and service, or paint is a plus - Passion for delivering customer care and building long term relationships - Knowledge of inventory controls, stocking levels and seasonal shifts is a plus - Personal drive, self-motivation and initiative to accomplish business goals - Pre-employment drug screen and background check
Customer Care Coordinator - PRN
Details: JOB SUMMARY: With limited direction from the CSS Team Leader/Supervisor/Asst.Manager, handles routine case management problems in accordance with appropriate regulations and Concentra policies, practices, and procedures.This is not a full time opportunity, we are looking for a Care Coordinator that can work on a PRN (as needed) basis.MAJOR DUTIES AND RESPONSIBILITIES: -Proactively communicates with all stakeholders, to include adjusters, nurse case managers and employers regarding status of treated patient. Criteria on types to cases are defined as needed for that specific center. Also provides information to all external clients on demand, to include requests from case managers, adjusters and employers. Works to build relationships with all involved.-Analyzes injury and/or medical reports. Once information is verified, the Care Coordinator formulates a plan of action for that injury. Will collaborate with treating providers as needed and requested on case management issues.-Contacts appropriate employer/adjuster/case manager to verify information, promote and educate regarding limited duty concepts.-Must thoroughly understand and promote to all concerned, Outcome Assurances concepts and philosophies regarding prospective case management.-Tracks and manages opportunities for PT recapture. Collaborates with leadership team to negotiate PT recapture with referral provider when PT is not referred back to Concentra. -Reviews/Processes all diagnostic/specialty/miscellaneous referral requests by the providers.--Obtains authorization for referrals and schedules appt. as appropriate.-Assures referrals are maintained within appropriate networks.-Communicates with all stakeholders, payers, employers, case managers, patients as appropriate and as per protocol.-Records all appropriate information via OA/CR module of OccuSource per Policy & Procedure.-Builds relationships with provider and payer community.WORKING CONDITIONS:-Sitting and/or standing for extended periods of time-Office environmentThis job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.Concentra's Data Protection Commitment* Concentra is committed to protect patient data and to ensure privacy of personal and medical information.* Every Concentra colleague has the responsibility to adhere to data protection principles.* If a colleague's role includes handling or processing sensitive data, role-specific policies and requirements apply to ensure the protection of patient information.
Tier I Help Desk
Details: Help Desk Support Service Specialist – Tier 1 Description: Provide technical support to computer customers needing assistance with account administration (Password resets and account unlocks), distribution of software, hardware and software troubleshooting, remote access and VPN support, and service / support request entry via an Incident tracking system. If unable to resolve requests at first contact, collects and documents necessary information for appropriate escalation to Level 2 technical teams.
Part-time Guest Services Associate - Wyndham Shawnee Village Resort (Shawnee on Delaware, PA)
Details: Job Summary:Greet, register, establish necessary credit for and issue keys appropriately to guests. Answer telephones/PBX with proper telephone etiquette and direct calls accordingly. Receive guest requests and/or complaints and ensure that appropriate actions have been taken. Answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, and directions. Communicate with other departments as needed via telephone and two-way radio. Completed check-out procedures, computes bills, collects payment and makes change for guests as required. Make, confirm and cancel reservations for guests or answer a variety of questions for guests pertaining to their reservations. Balance all cash receipts and work performed during shift and performs a bucket check on shift. Distributes guest and staff mail and messages as necessary. Post charges for faxes, copies or laundry or charges from the food, beverage or convenience store outlets. Additional Guest Services Department duties as assigned.
Payroll Clerk Baker Produce, Inc
Details: Payroll Clerk Baker Produce, Inc. is currently recruiting for a Payroll Clerk. This position will work under the supervision of the Accounting Manager processing weekly payrolls for multiple divisions, completing employment verifications, wage garnishments and other duties as assigned. Minimum qualification for the candidate selected for this position: * High School diploma * 2 or more years of payroll experience * Intermediate to advanced Microsoft Office skills * Effective oral and written communication skills * Highly Organized and efficient Baker Produce, Inc. Benefit package includes: * Competitive wage * Medical, dental, life and short term disability * Vacation and holiday pay Please submit your resume with cover letter, including salary history and requirements to bcunningham@ bakerproduce.com All job offers are contingent on the successful completion of a consumer background report. Source - Tri-City Herald
Client Service Representative
Details: Client Service Representative CB327721 Northern Chicago Area Career Change - Tired of selling products loaded w/ competition? Prefer to sell something every single business owner must have? We'll train you how to successfully sell monthly bookkeeping and accounting services to small businesses. No accounting experience necessary. Northern Chicago Area accounting firm will provide: * Excellent base salary, commission, and ongoing residuals; * Opportunity to earn $62K your 1st year & $85K second year; * One week paid classroom/field training; * Telemarketing from our appointment setting staff & Web Marketing leads for additional appointments. For the opportunity to be interviewed please email your resume to: * Proficiency w/ iPhone, iPad, & Microsoft Office is preferable * Sales experience required * Must be able to start work June 24th www.newclientsinc.com/html/careeropportunities.html Source - Chicago Tribune
Customer Service - Full Time
Details: Job Summary: Provide exceptional customer service and assist the Center Manager in the daily operations which include but are not limited to: collecting, data entry, marketing, sales of alternative products, cash handling, and contributing to the success of the center. Job Responsibilities: Customer Service – Provide exceptional service and support to customers. Team relationships- Relates well to all levels of employees and management and is able to build appropriate and effective relationships. Data Entry – Complete transactions accurately and in a timely manner on both new and existing accounts. Account Maintenance –Ensure all required documentation is included in each customer’s file. Information must be accurate and complete. Customer Privacy- Ensure integrity of all customer files/documentation information. Sales – Recommend and sell products and services to meet customer’s needs. Product Knowledge – Understand the features and benefits of the new and current products so you can assist with the company’s marketing and sales initiatives. Inventory Control – Maintaining control of all current products (i.e. Prepaid Visa’s, Money Orders, Checks). Collections - Assist with collecting Past Due, NSF, and Write Offs. Phone Etiquette – Handle all incoming and outgoing calls in a professional, customer-oriented manner. Cash Handling – Maintain accurate cash controls while performing daily balance customer transactions.. Loss Prevention – Adhering to all company policy, procedures, and directives to ensure the safety of customers and employees. Center Appearance Maintain clean and organized center; Housekeeping duties include but not limited to vacuuming, sweeping, dusting, cleaning windows, bathroom upkeep, etc. Local Travel - Assist with marketing, staffing, and bank transaction responsibilities within the division. Oversee center operations when management is not present; which will involve opening and closing procedures. Ensure all Federal, State and Local laws are being followed. Adhere to all company policies and procedures. Adhere to all safety regulations. Adhere to all points of the Creed.Our Creed: Respect Your Customers: Treat them with dignity and courtesy at all times. Respect Your Associates: Treat them as you would like to be treated. Respect Yourself: Work hard and use good ethical judgment in everything you do. Respect the Law: It is there to protect us and our Customers
Store Manager: Ala Moana
Details: L'OCCITANE EN PROVENCE, founded in 1976 in the Provence region of France, is a worldwide brand that offers premium, natural-based, personal care and well-being Provencal products and services. L'OCCITANE continues to grow, opening several new boutiques nationwide L'OCCITANE seeks to revive the Provencal way of life and traditions through high quality, effective personal care products as a great answer for natural well-being.POSITION SUMMARY: The Store Manager is responsible, both personally and through the management of our Sales Associates, for driving sales results, recruiting and building talent and managing operational excellence and developing brand loyalty in order to deliver natural based products and the Provencal experience that will provide tremendous growth in sales and a high profit margin. Store Managers exhibit our key values of authenticity and respect and will lead the store to PROSPERITY with pride, passion and confidence.RESPONSIBILITIES: Drive Sales Results - Meet or exceed daily, monthly and annual Key Performance Indicators by analyzing key business metrics, developing action plans, communicating ways to drive the business and managing performance of sales associates- Create associate schedules to ensure labor costs are managed strategically- Create and nurture a sense of accountability and entrepreneurial spirit within all associates to drive increased business Recruit and Build Talent:- Source, hire, develop and retain Best in Class Assistant Managers and Sales Associates- Consistently seek talent and network to create a pool of qualified candidates- Act as inspiration for The Way to PROSPERITY for L'OCCITANE employees; demonstrate and role model principles and behaviors and create a great place to work every day- Provide consistent positive and constructive feedback to deliver on brand service expectations- Ensure training and development of the team - Cultivate an environment where associates respect and adhere to Company standards of integrity and ethicsManage Operational Excellence:- Maintain, train and coach L'OCCITANE visual and merchandising standards- Maintain consistent communication among store team- Manage all areas related to stock (backroom organization, replenishment, and inventory control)- Ensure standard operating procedures are executed, including testers, damages and other compliance related items- Ensure store is neat, clean, and pristine at all times, and all housekeeping and maintenance of total store is executed daily- Communicate all relevant business information to the team in a timely manner- Manage and approve weekly payroll- Interact transparently with District Managers and associatesBuild Brand Loyalty:- Maintain strong product knowledge of the entire L'OCCITANE product line- Model and teach others to create a positive and impactful customer experience- Embrace and support our customer loyalty programs
Receptionist
Details: Post Date: 6/7/2013Job PurposeFunction as support for the dental office at the front desk. This position is a combination of patient interaction and basic paperwork administration under the direction of the Office Manager. Duties and Responsibilities Exercise excellent customer service while interacting with patients both over the phone and in person. Check in patients and complete patient registration under the direction of the Office Manager. Schedule patient appointments within operational standards. Confirm patient appointments two (2) business days prior to the patients’ appointments. Complete insurance verifications two (2) business days prior to patients’ visits to determine coverage and benefit limits and link insurance in EagleSoft, as directed by office manager. Assist with check out process with each patient by reviewing charts to ensure that all information is written properly and procedures are documented and match the signed routing slip that the Doctor has submitted. File patient charts on a daily basis. Participate in morning huddle, chart review and all routine office meetings as necessary. Participate in monthly checklist activities as assigned. Keep front desk area clean and neat. All other duties and responsibilities as assigned.
SPECIAL EDUCATION POSITIONS NEEDED NORTH FRANKLIN SCHOOL DISTRIC
Details: SPECIAL EDUCATION POSITIONS NEEDED NORTH FRANKLIN SCHOOL DISTRICT Physical or Occupational Therapist Speech Language Pathologist Psychologist Positions start the 2013-14 school year. Must have or be eligible to obtain a WA State ESA Certificate. For complete job postings and application visit: www.nfsd.org call 234-2021 or pick up at 1100 W. Clark St., Connell, WA. Source - Tri-City Herald
TRiO Director Washington State University Tri-Cities in Richland
Details: TRiO Director Washington State University Tri-Cities in Richland seeks a full-time Director of the TRiO Student Support Services program supporting first-generation college students. Duties: Provide leadership and oversight of federally funded program, fiscal planning, supervise staff and ensure compliance with U.S. Department of Education regulations. Master's degree preferred. Position closes June 20th, 2013 and screening begins June 21, 2013. Apply at: www.wsujobs.com position 112626. WSU is an EO/AA Educator and Employer Source - Tri-City Herald
Education Positions
Details: Education Positions CB331103 Aurora, IL www.d131.org Aurora East District 131 - has openings for an Elementary Principal, Elementary Assistant Principal, Director of Curriculum and Instruction, Director of Elementary Education and for an Assistant Director for Community Relations. Visit district website at www.d131.org to complete online application and review additional job qualifications and responsibilities. Source - Chicago Tribune
Coordinator
Details: Coordinator CB338831 Chicago, IL haymarket center - BA/BS + CADC or MA + lic. Experience in supervisory role. Experience working with women and children. Send to Pat Payne, Dir. of HR Email: or Fax: 312.226.1501 Mail: 932 W Washington Blvd, Chicago IL 60607 EOE/ M/F D/V. Source - Chicago Tribune
Sales/Benefits Consultant
Details: Sales/Benefits Consultant CB328062 Oak Brook, IL Email or Fax Health Insurance Brokerage Firm - Seeking Sales person. Must have 2+ years Sales experience, able to work independently & possess strong written & verbal communication skills. Enthusiasm & high energy a must. High volume of cold calling is required. Knowledge of MS Word, Excel & PowerPoint required. Base + Commissions. Interested candidates please email resume HumanResources@VistaNational .com or fax to (630) 468-6583. Source - Chicago Tribune
Consultant & Manager
Details: Consultant & Manager CB324571 Chicago, IL Apply Online Capgemini US LLC - headquartered in Chicago, IL, is currently seeking individuals to fill Consultant & Manager positions located in Chicago, IL and nationwide based on client needs. Positions are business process and IT project based lasting for various lengths of time. Periodic travel may be required to various unanticipated worksites. Individuals may reside anywhere in the United States. Once a project is completed the Consultant or Manager will be placed on a new project at a location to be determined. Please apply online at http://www.us.capgemini.com/careers/job-search/ using job ref # 10478 for Consultant and # 10479 for Manager. EOE. NO PHONE CALLS. Source - Chicago Tribune
