Showing posts with label common. Show all posts
Showing posts with label common. Show all posts

Friday, April 19, 2013

( Director of Treasury ) ( Senior Customer (User) Experience Architect ) ( Cabana Attendant ) ( Sup Customer Service ) ( Laundry Attendant - Worldmark - West Yellowstone, MT ) ( 2:30pm-11pm Guest Services Associate-Wyndham Branson Meadows- (Branson, MO) ) ( Guest Services Associate - Worldmark - Kihei, HI ) ( Guest Services Agent ) ( Greeter - Seasonal, Part Time - Wyndham Ocean Walk Resort, Daytona Beach, FL ) ( Guest Services Associate- Wyndham Ocean Ridge- (Edisto Island, SC) ) ( PT Guest Services Associate-Wyndham Dye Villas- (North Myrtle Beach,SC) ) ( Guest Services Associate-Wyndham Dye Villas- (North Myrtle Beach,SC) ) ( Guest Services Manager-Wyndham Dye Villas- (North Myrtle Beach, SC) ) ( Activities Common Area Attendant-Wyndham Ocean Ridge-(Edisto Island, SC) ) ( Laundry Attendant-Wyndham Grand Orlando Resort Bonnet Creek )


Director of Treasury

Details: Make your mark in Broadcasting. Sinclair Broadcast Group, Inc is one of the largest and most diversified television broadcasting companies in the nation, programming 112 stations located in 61 geographically diverse markets. Our success is the result of extraordinary employees and an exemplary management team who believes in a vision and is dedicated to making Sinclair Broadcast Group, Inc a communications powerhouse. We are advancing the world of Broadcasting and we want YOU to join our winning team!   Sinclair Broadcast Group is looking for a Director of Treasury who will assist in the direction of the Treasury group and oversee various Treasury operations.Responsibilities:Oversee Treasury operations including cash management, banking and merchant card programAssist the VP/Treasurer in managing the investor relations program including presentation materials, peer analysis and valuations; analyzing and preparing quarterly earnings results; preparing long term financial models; calculating quarterly covenant compliance; and writing press communicationsOther projects and responsibilities as neededSkills and Requirements:BS degree in accounting or financeUnderstanding of the U.S. banking system and productsUnderstanding of corporate cash managementUnderstanding of investment vehicles, derivatives, and debt marketsAdvanced Excel skillsExcellent interpersonal and communication skillsProven analytic and proactive problem solving skillsModerate Microsoft Word skillsModerate Power Point skillsExcellent attention to detailsWell-organized, solid work ethicAbility to work independently or on a team **INTERNAL APPLICANTS AT A SINCLAIR STATION SHOULD SEE THEIR LOCAL HR CONTACT TO APPLY FOR THIS POSITION. **Sinclair Broadcast Group, Inc. is proud to be an Equal Opportunity Employer and Drug Free Workplace!

Senior Customer (User) Experience Architect

Details: Senior Customer (User) Experience Architect CIGNA's Mission: To help the people we serve improve their health, well-being and sense of security. At CIGNA, we are committed to providing our customers with benefits, expertise, and services that improve their health, well-being, and sense of security. Our people are the key to success in a changing and increasingly competitive marketplace. The collective skills, behaviors, and work experiences of all CIGNA employees enable us to make a real difference in the lives of our customers. We seek the most talented and creative minds in the industry to develop innovative solutions our customers value and expect. CIGNA is committed to recruiting, developing, motivating, and retaining a diverse workforce representing the best and brightest both inside and outside of our industry - a workforce that reflects our customers and the communities where we operate.The Senior Customer Experience Architect is a key contributor to the successful implementation of all Customer Experience initiatives (people, process and technology) across the enterprise. Responsible for designing optimal experiences for individual customers, based on voice of the customer data, to continuously improve the Customer¿s experience with CIGNA, across all channels (web, call, etc) and stages of the customer-CIGNA relationship lifecycle.This position will be responsible for creating the business strategy for the customer experience across multi-channel product, solution and service programs, partnering with senior business leaders in a highly matrixed environment to develop solutions to exceed customer expectations. Effectively communicate concepts, design rationale, and findings to the organization. Also responsible for leading the cultural transformation of internal CIGNA employees to create a customer-centric environment. Develop multi-year customer experience strategy and architecture within program assignment -Accountable for representing Voice of Customer on program, and designing solution sets to meet voice of customer needs Understand current KPI's as they relate to the overall Customer Experience Develop strategic solutions to continuously improve the Customer's experience with CIGNA Provide intuitive Experience Designs to the project group/organization. Artifacts and deliverables vary by project, but may include; Using CIGNA's Persona set, ideate and create contextual scenario design that will be used to drive customer experiences with direct traceablilty to all business requirements. Storyboards - Incorporate strategic initiatives into all facets of the business (i.e. operations, clinical, sales, etc.) Effectively communicate concepts, design rationale and findings to the organization Engage the employee population to drive culture change as a change leader

Cabana Attendant

Details:

As a Cabana Attendant for our apartment communities, you will provide excellent customer service to our residents and help to maintain the appearance of the property.  We are looking for people that take pride in their work and enjoy being part of a team.  Here are some of the main duties for this position:

 

  • Greet and communicate with residents; answer questions
  • Clean and vacuum the office, common areas, fitness area, kitchen and restrooms
  • Monitor business center and fitness center
  • Assist with monitoring the pool area, check in/out property equipment such as sports equipment (basketballs, etc) if applicable
  • Assist with resident events
  • Responsible for locking the office, laundry rooms, pool and any other common area 

There are a few requirements for this position:

  • Must be at least 18 years old
  • Must be detail oriented, have high standards, and able to work independently
  • Some of our communities are open 7 days a week so weekend hours may be  required (if applicable)

ConAm Management Corporation is an experienced, full service real estate and property management firm which has been in the business for over 35 years.  The company has earned its reputation as an industry leader through commitment to excellence and high ethical standards.  ConAm serves clients nationwide through a network of regional offices located in 8 states.  Today, 1,500 ConAm associates manage approximately 50,000 multi-family apartment units from coast to coast. 

 

Our benefits are designed with our associates in mind.  For full time associates we offer medical, dental, life, vision, 401(k), Flexible Spending Accounts, and an Employee Assistance Program (EAP).

 

Applicants being considered for employment must pass a background check, pre-employment physical, and hair follicle drug test, which tests for illegal drugs used in the last 90 days.  We are an Equal Opportunity Employer.

 

If this sounds like the right position for you, please apply now! 

 


Sup Customer Service

Details:

BASIC FUNCTION:
This position is responsible for supervising and overseeing day-to-day operations of Customer Service units.


Laundry Attendant - Worldmark - West Yellowstone, MT

Details:

Job Summary:

  • Separating, washing, drying, ironing, and folding of all hotel towels and linens.
  • Must maintain high standards of linen cleanliness and laundry room maintenance.
  • Responsible for assisting with linen inventory.
  • Assist customers with linen exchanges and questions.

2:30pm-11pm Guest Services Associate-Wyndham Branson Meadows- (Branson, MO)

Details: Job Summary:
  • Greet, register, establish necessary credit for and issue keys appropriately to guests.
  • Answer telephones/PBX with proper telephone etiquette and direct calls accordingly.
  • Receive guest requests and/or complaints and ensure that appropriate actions have been taken. 
  • Answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, and directions.
  • Communicate with other departments as needed via telephone and two-way radio.
  • Completed check-out procedures, computes bills, collects payment and makes change for guests as required.
  • Make, confirm and cancel reservations for guests or answer a variety of questions for guests pertaining to their reservations.
  • Balance all cash receipts and work performed during shift and performs a bucket check on shift.
  • Distributes guest and staff mail and messages as necessary.
  • Post charges for faxes, copies or laundry or charges from the food, beverage or convenience store outlets.


Guest Services Associate - Worldmark - Kihei, HI

Details: Job Summary:
  • Greet, register, establish necessary credit for and issue keys appropriately to guests.
  • Answer telephones/PBX with proper telephone etiquette and direct calls accordingly.
  • Receive guest requests and/or complaints and ensure that appropriate actions have been taken. 
  • Answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, and directions.
  • Communicate with other departments as needed via telephone and two-way radio.
  • Completed check-out procedures, computes bills, collects payment and makes change for guests as required.
  • Make, confirm and cancel reservations for guests or answer a variety of questions for guests pertaining to their reservations.
  • Balance all cash receipts and work performed during shift and performs a bucket check on shift.
  • Distributes guest and staff mail and messages as necessary.
  • Post charges for faxes, copies or laundry or charges from the food, beverage or convenience store outlets.


Guest Services Agent

Details:

POSITION REPORTS TO:

Reception Supervisor, Guest Services Manager,   

KEY RELATIONSHIPS:

Hospitality Operations Management team / SalesOwners / Guests 

PRIMARY OBJECTIVES:

Under the direction of the Guest Services Manager, the Guest Service Agent (GSA) is responsible for the day to day operation of the front desk, including greeting and registering of owners and guests, providing information to local area attractions, using all communication equipment, including telephones, fax and computers and completion of all department related paperwork. 

PRINCIPAL RESPONSIBILITIES:

(Include but not limited to:) 
  • Perform all duties of the front desk, including greeting owners and guests, registration, communications systems monitoring, dispensing  information and portage of luggage.
  • Assures that office supply inventories levels are maintained and updated as needed.
  • Participate in ongoing training and coaching to assure that standards of hospitality are maintained at all times.
  • Responsible for providing a neat, professional appearance and safe workplace.
  • Handles money and balances daily cash float at beginning and end of shift.
  • Always comply in areas of uniform and professional conduct.
  • Successfully interacts with Management, other supervisors and staff.
  • Maintains a working relationship with vendors.
  • Conducts oneself in a professional manner at all times and within the guidelines set by State and Federal laws and company policies.
  • Performing maintenance, housekeeping and general functions as required.
  • Provides exceptional customer service.
  • Increase room sales for walk -in and non owner market
  • Monitor and manage availability on web sites for sales to non owners
  • Increase revenue streams for incidentals, up sell tours and promotions
  • Have thorough knowledge of Worldmark South Pacific memberships and their guidelines
  • Behave in a professional manner and actively participate as a team member to achieve company and departmental goals
  • Adapt to changes and develop new ideas for improving methods of operation
  • Gain appropriate authorisations prior to requisitioning services or purchasing items
  • Conduct self in a professional manner at all times and within the guidelines set by State and Federal laws and company policies.
  • Perform other duties as reasonably requested within your skill and capacity as directed by your manager

Greeter - Seasonal, Part Time - Wyndham Ocean Walk Resort, Daytona Beach, FL

Details:

Greeter - Seasonal, Part Time

 Wyndham Vacation Ownership is the world’s largest vacation ownership company with an impressive list of world-renowned destinations. We’ve grown and excelled by remaining true to our corporate values of integrity, accountability and exceptional customer service. It is the strong values and Count On Me! service promise of being respectful, being responsive and delivering great experiences exhibited by our team that continues to set us apart from the rest. Wyndham Vacation Ownership’s vision is to deliver a lifetime of memorable vacation experiences for our owners. This vision is supported by our mission statement which states: 
  • We embrace and live the Wyndham values by creating a supportive environment for employees to develop and prosper.
  • We delight our customers by meeting their needs or exceeding their expectations.
  • We are “memory makers”.
 Warm, thoughtful, gracious hospitality is our culture and through our Count on Me service philosophies; our employees strengthen their customer service skills for successful execution of signature service.  In your role, you will help us deliver outstanding service and hospitality to our guests to ensure they have a memorable vacation while staying with our resorts each and every time. Job Summary:
  • Greet and serve resort guests during their stay by making it easier and more enjoyable to arrive, check-in and stay at the property.
  • Ensures proper handling of guest’s luggage while maintaining a professional appearance and cordial attitude towards all guests and employees. 
  • Provides services to the guest personally or refers requests to the appropriate department manager.
  • May answer inquiries pertaining to the resort’s amenities, services, policies, area attractions, dining, entertainment and directions.
  • Co-ordinate the Front-circle activity during peak arrival and departure times  
  • ensure all lobby areas are organized  
  • other duties as asked by management

.

Guest Services Associate- Wyndham Ocean Ridge- (Edisto Island, SC)

Details: Job Summary:
  • Greet, register, establish necessary credit for and issue keys appropriately to guests.
  • Answer telephones/PBX with proper telephone etiquette and direct calls accordingly.
  • Receive guest requests and/or complaints and ensure that appropriate actions have been taken. 
  • Answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, and directions.
  • Communicate with other departments as needed via telephone and two-way radio.
  • Completed check-out procedures, computes bills, collects payment and makes change for guests as required.
  • Make, confirm and cancel reservations for guests or answer a variety of questions for guests pertaining to their reservations.
  • Balance all cash receipts and work performed during shift and performs a bucket check on shift.
  • Distributes guest and staff mail and messages as necessary.
  • Post charges for faxes, copies or laundry or charges from the food, beverage or convenience store outlets.


PT Guest Services Associate-Wyndham Dye Villas- (North Myrtle Beach,SC)

Details: Job Summary:
  • Greet, register, establish necessary credit for and issue keys appropriately to guests.
  • Answer telephones/PBX with proper telephone etiquette and direct calls accordingly.
  • Receive guest requests and/or complaints and ensure that appropriate actions have been taken. 
  • Answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, and directions.
  • Communicate with other departments as needed via telephone and two-way radio.
  • Completed check-out procedures, computes bills, collects payment and makes change for guests as required.
  • Make, confirm and cancel reservations for guests or answer a variety of questions for guests pertaining to their reservations.
  • Balance all cash receipts and work performed during shift and performs a bucket check on shift.
  • Distributes guest and staff mail and messages as necessary.
  • Post charges for faxes, copies or laundry or charges from the food, beverage or convenience store outlets.


Guest Services Associate-Wyndham Dye Villas- (North Myrtle Beach,SC)

Details: Job Summary:
  • Greet, register, establish necessary credit for and issue keys appropriately to guests.
  • Answer telephones/PBX with proper telephone etiquette and direct calls accordingly.
  • Receive guest requests and/or complaints and ensure that appropriate actions have been taken. 
  • Answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, and directions.
  • Communicate with other departments as needed via telephone and two-way radio.
  • Completed check-out procedures, computes bills, collects payment and makes change for guests as required.
  • Make, confirm and cancel reservations for guests or answer a variety of questions for guests pertaining to their reservations.
  • Balance all cash receipts and work performed during shift and performs a bucket check on shift.
  • Distributes guest and staff mail and messages as necessary.
  • Post charges for faxes, copies or laundry or charges from the food, beverage or convenience store outlets.


Guest Services Manager-Wyndham Dye Villas- (North Myrtle Beach, SC)

Details: Job Summary:
  • Create a positive work environment by maintaining the highest level of ethics and integrity consistent with applicable regulatory standards and Wyndham Vacation Ownership values.
  • Command a presence of respect and humility; demonstrating the ability to motivate and readily communicate expectations and follow up.
  • Directly responsible for the Front Desk, PBX, and Bell Staff. Will assist Guest Service Agents in satisfying guest requests and ensuring prompt satisfaction.
  • Maintain a positive working relationship and open line of communication with the Board of Directors, Owners, Guests, and Sales/Marketing to ensure high levels of Customer satisfaction
  • Coordinate and verify timeshare exchange information and oversee the compilation of weekly reservations and occupancy statistics. 
  • Responsible for monitoring of rooms inventory, rate and plan availability.
  • Hire, train and retain associates for all supervised departments.
  • Provide guidance and assistance to Guest Services team members. 
  • Ensure adequate staffing levels for all departments.  Coordinate schedules, payroll and expenses to meet or fall below budget.
  • Provide evaluations, coaching and development for Guest Services team members.  Create and implement training and development plans.
  • Prepare annual Guest Services Department budget and manage expenses within budget guidelines.
  • Monitor guest satisfaction processes and respond to guest concerns and inquiries.
  • Be proactive by providing hands-on support during peak business times.

Activities Common Area Attendant-Wyndham Ocean Ridge-(Edisto Island, SC)

Details:

Job Summary:

Clean and maintain the common areas of the Resort to meet property standards.

  • Vacuum carpets, upholstered furniture, and/or draperies.
  • Empty wastebaskets, clean ashtrays, and transport other trash and waste to disposal areas.
  • Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines.
  • Dust and polish furniture and equipment.
  • Keep walkways, stairs, and all other public spaces maintained.
  • Clean restroom areas and replace paper products.
  • Wash windows.

Laundry Attendant-Wyndham Grand Orlando Resort Bonnet Creek

Details: The Wyndham Grand Orlando Resort Bonnet Creek, a 400-room luxury resort in the Bonnet Creek Resort complex adjacent to Walt Disney World® in Lake Buena Vista, Florida is searching for Laundry Attendantsto join this project during it's pre-opening phase.  This mix-use development will complement Wyndham Vacation Ownership's adjacent Wyndham Bonnet Creek Resort, the company's flagship timeshare facility in Orlando with a total build out of almost 1,600 vacation ownership units. The hotel's Spanish Mediterranean architecture, designed by HHCP Architects of Maitland, Florida will be reminiscent of the of the historic Flagler-era resorts of St. Augustine. The design calls for a 7,000-square-foot Wyndham Blue Harmony TM spa and fitness center; 20,000 square feet of flexible meeting and conference space including an 8,000-square-foot main ballroom designed for groups up to 600; a full-service specialty restaurant; three-meal restaurant; pool bar and grill; lobby bar; and the Wyndham brand's new combination cafĂ©, barista and food mart.  Preference will be given to candidates who have pre-opening experience. The Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths.