Manager of Business Analytics/Intelligence | ||
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Details: CareerBuilder.com is looking for a highly experienced Manager of Business Analytics/Intelligence, skilled at developing and implementing software solutions to maximize our clients’ return on utilizing our software and recruitment solutions. Ultimately, this will build upon our efforts to improve customer loyalty and reference ability, as well as broaden upsell/cross-sell revenue opportunities. Your main project will be focused on CareerBuilder’s Client Health Index (we call it our “CHI”), an early warning system designed to attribute root cause analysis for product performance opportunities. As a Product Manager for CareerBuilder.com’s CHI, you will be focused on developing tools to aggregate and visualize the overall health of CareerBuilder.com’s customers. Working in conjunction with our IT partners in Business Development, IT, and Business Intelligence, you will be responsible for the front end framework for CareerBuilder’s Client Health Index, a health score given to each customer based on statistically significant factors we’ve identified as crucial to our clients’ performance and thus, client retention. This will involve every aspect from conception by rapid prototyping to development and execution. Additionally, you will also be required to continually evaluate the back end algorithm to ensure relevant flags are alerting our customer success teams, generating appropriate playbook action items based on specific flags. You will be spearheading the charge to take CareerBuilder’s data analysis efforts into a new frontier, as we expand upon the insights we’ve already learned. Additionally, your work will be visible to C-Levels, senior executives and other leaders looking to discover drivers of performance across CareerBuilder.com’s most important product lines. | ||
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Customer Service Representatives | ||
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Details: Customer Service Representatives Be part of our growing Team. See you at the Goodwill Industries Job Fair Day! October 2, 2014 | 10 am to 2 pm Melbourne Job Connection Center 2245 Coastal Lane West Melbourne, FL 32904 Apply online for premium appointment. Walk - ins are also welcome, Mondays through Fridays, 9 AM to 4 PM. 1364 S Babcock Street Melbourne, FL 32901 This opportunity will require you to work in Melbourne, FL. TeleTech is looking for upbeat, friendly Customer Service Associates who are interested in joining our team in this new year. If this describes you … · Customer-service oriented · Outgoing & Kind · Passionate & Motivated … then, APPLY TODAY ! Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer's needs first. In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services. Become a Member of the TeleTech Team TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work. What we offer: And here's the important stuff… TeleTech provides our associates with: · Competitive Salary · Advancement and Career Opportunities · Retirement Savings · Employee Rewards and Discounts | ||
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Data Architect | ||
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Details: Overview: At CapTech, we exist to be the best consulting firm to work for and work with. With this as our guiding principle, we have experienced steady growth since our founding in 1997 and have achieved two straight years ranked in Top 10 of Consulting Magazine’s Best Firms to Work For, including a #1 ranking in Company Morale in 2013. We believe that passion breeds success, for both the individual and the company. We are looking for people who love to learn and be challenged, and who will apply their intellectual curiosity to solve our clients’ wide-ranging business problems with creativity and enthusiasm. If you join our team, we will give you resources to explore your passions, experiences to expand your industry knowledge, and the opportunity to work alongside some of the best in the field, all while maintaining a positive work-life balance. Responsibilities: The Data Architect role falls into the Data Management & Business Intelligence practice area at CapTech, through which our consultants provide a broad spectrum of services to help our clients define and implement a strategy to deliver lasting and mission-critical information capabilities. Our architects are tasked with understanding business goals and developing a strategy focused on these goals that capitalizes on technology insights to improve the value of analytical data, improve effectiveness of information stewardship, and streamline the flow of data in the organization. After gaining in-depth understanding of the client’s business challenges, our architects apply experience-based insight and use state-of-the-art tools and techniques to identify the best solutions. Specific responsibilities for the Data Architect position include: Interpret and deliver impactful plans that specify strategy and improve data integration, data quality and data delivery in support of business initiatives and roadmaps to achieve results Collaborate with end users, development staff, and business analysts to ensure that prospective data architecture plans maximize the value of client data across the organization Articulate architectural differences between solution methods and the advantages/disadvantages of each Initiate, evaluate, and influence data projects based on the perspective of the client’s entire organization Set standards for data management and conceive projects needed to eliminate the gap between current state and future goals Manage the approval and acceptance process for the technical architecture in cooperation with the client Hands-on project and development work, as demanded by the project and client role | ||
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