Thursday, May 16, 2013

( R&D Process Lab Tech ) ( Project Manager ) ( Chemist II ) ( ASSISTANT MANAGER ) ( Customer Support - Pre & Post Sales ) ( Lot Attendants ) ( Customer Service Teammate ) ( CUSTOMER ACCOUNT SPECIALIST ) ( Call Center Representative ) ( Macy's Hulen Mall, Ft Worth, TX: Retail Commission Sales Associat ) ( Wireless Sales Consultant –Sales/Customer Service Representative ) ( Macy's San Jacinto, Baytown, TX: Retail Support Associate ) ( IT/Application & User Support Coordinator (Helpdesk) ) ( Retail Sales Associate – Verizon Wireless Retail Consultant ) ( Entry Level/ Customer Service- full time positions ) ( Workforce Management and Reporting Analyst ) ( Data Entry Clerk / Bookkeeper ) ( Store Manager )


R&D Process Lab Tech

Details: For 60 years, Kelly Services has provided outstanding employment opportunities to the most talented individuals in the marketplace.  Today, we are proud to offer a temporary position of an R&D Process Lab Tech to work for a Fortune 500 Chemical company in Deer Park, TX.The candidate in this role will perform routine laboratory research testing in a performance materials R&D lab.  This is a full time, 40 hour per week job (Monday - Friday). Some college chemistry and at least 3-5 years of relevant experience are required.Some Common Tasks include:The candidate will run and maintain 1L autoclave, pressure, and stirring reactors and laboratory scale distillation equipment on a daily basis. The Process Lab Tech will also work with stainless steel tube cutters, stainless steel tube bending equipment, rotary evaporators, balances, drying ovens, chillers, heaters, extraction equipment, vacuum pumps and heating baths. There is a possibility to be trained on analytical equipment such as titrators, GC, HPLC. Other responsibilities will include collecting samples, shipping samples, accurately recording and verifying results.  Also, maintain a lab environment that is clean, orderly and safe by following proper policies and procedures.Candidates Need to be:Reliable, independent workers with interpersonal skills who make safety a priority.Able to work in a team environment.Mechanically oriented.The candidate in this role should be knowledgeable in MS Excel, Word and Outlook.This position is recruited for by a remote Kelly office, not your local Kelly branch.  To be considered for this position, you must use the "submit resume" button below to submit your resume or contact About Kelly Services®Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions.  Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis.  Serving clients around the globe, Kelly provides employment to more than 560,000 employees annually.  Revenue in 2012 was $5.5 billion.  Visit kellyservices.com and download The Talent Project, a free iPad® app by Kelly Services.iPad is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.Connect with us on

Project Manager

Details: OPPORTUNITY:            Project Manager – Global Central Laboratory LOCATION:                  May be Home based or at a Eurofins Facility PURPOSE OF THE JOB: Eurofins operates one of the industry's leading central laboratories worldwide, supporting clinical trials in more than 50 countries across six continents.  Eurofins Global Central Laboratory supports its customers with 6 wholly-owned facilities in the United States, Europe, India, Singapore and China.  With three central laboratories operating in the Asia‑Pacific region, Eurofins Global Central Laboratory is considered as one of the top central laboratory organizations in the world. The purpose of the role is to lead and/or support international teams in the execution of projects and to excel in service performance and delivery.  The role is to deliver superior performance (time, quality, cost, and service) to exceed the clients’ expectations and specifications and continued business relationship. PRIMARY RESPONSIBILITIES: Oversee project conduct to provide a pro-active and timely project/study communication with the clients to maximize client satisfaction and continuing relationships as the primary point of contact between the Clinical team and Eurofins GCL Ensure accurate, timely and efficient study execution according to clinical protocol/quote Ensure that the project is conducted in accordance with project management global standards and procedures of Eurofins GCL Ensure that client’s formal approval on specifications, incl. amendments, are obtained before putting into production Ensure all study activities (set-up, conduct, closure) are delivered on-time, in full (on specs) and within budgets and oversee corrective actions to bring them back on track and expectations Maintain complete financial management of the budget for assigned studies Take appropriate actions and escalate to/follow-through with PM Team Leaders, other functional and site leaders if services and projects deviate from expectations Ensure that the Study File is accurate, maintained, complete, and self-explanatory such that it will pass a regulatory inspection during the life time of the study, and at any time after closure in line with the prevailing regulations at the time of the study When required, actively support sales in bid process to gain repeat, and/or new, long-term business Support and work with QA, be present during the study audit, and present the study file Ensure timely resolution of corrective actions assigned to the Project Manager Execute projects within timelines and on budget Lead, manage, and support assigned projects to surpass global standards in a competitive and fluid drug development services business environment OTHER SKILLS AND ABILITIES: Reports to Team Leader PM Primary point of contact with client’s clinical team Wider client community Collaborates with team leaders, project management staff, data management staff, and global functional groups Collaborates with sales EDUCATION AND EXPERIENCE DESIRED: Two years relevant experience in the life science, pharmaceutical or laboratory services industry; hands-on clinical trials experience preferred BSc degree or higher in a science or technical discipline Driven by quality and service levels Energetic and enthusiastic person, willing to travel as required to attend investigator meetings, other necessary client meetings, and internal global meetings Excellent communication skills being to assimilate large volumes of information and requests to determine the best course of action Good organizational and analytical skills, client service focus and performance orientation Fluent in English, other languages of operating sites and global clients of advantage At Eurofins Global Central Laboratory, laboratory science is our sole focus.  With over 20 years of experience and scientific expertise, we utilize our global central laboratories to continually attain the most cost effective and efficient solutions for your clinical trial needs. We are dedicated to providing all laboratory testing needed in clinical trials and have developed one of the broadest testing portfolios available in the pharmaceutical industry today.  By combing all laboratory testing in one project, we offer synergetic benefits with regard to turnaround time of results, harmonized procedures, logistics, and reporting. Eurofins operates one of the industry's leading central laboratories worldwide, supporting clinical trials in more than 50 countries across six continents.  Eurofins Global Central Laboratory supports its customers with 6 wholly-owned facilities in the United States, Europe, India, Singapore and China.  With three central laboratories operating in the Asia‑Pacific region, Eurofins Global Central Laboratory is considered as one of the top central laboratory organizations in the world. Eurofins Global Central Laboratory is part of Eurofins US, a network of commercial testing laboratories strategically located throughout the United States.  Headquartered in Des Moines, Iowa, but with several location through the US and Europe, our scientific staff has many years of experience with a broad range of laboratory testing methods from wet chemistry to Real-time Quantitative PCR to microbiological analyses.  Our goal is to be the bioanalytical testing company of choice for the US food, feed, pet food, animal health, dietary supplement, pharmaceutical, and biotech industries. Eurofins US offers exciting career opportunities, comprehensive benefits, and a fun and rewarding work environment.  We strive to have the best people in the right roles at all times, ensuring the success of the organization and our employees.  Our full-time benefits include comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays and paid time-off, and dental and vision options. To learn more about Eurofins US, please explore our website www.eurofinsus.com Eurofins US is an Equal Employment Opportunity and Affirmative Action employer.

Chemist II

Details: Job Classification: Contract This position will be working in a team based environment to support day to day manufacturing activities such as, but not limited to, blending, conjugation, biotinylation, lyophilization, vialing, and packaging processes. The chemist is responsible for completing assigned work orders in timely manner with supporting proper documentation. Additionally, the position also requires keeping the inventory transactions up to date to help manage the team with correct inventory. The position also requires supporting the team with technical input, provide guidance to the junior chemists with good manufacturing and documentation practices. Additionally, it requires active participation in troubleshooting activities to deliver the team with solutions. Assist the area supervisor in evaluation and implementation of protocol changes and departmental processes. Job Responsibilities: -Perform manufacturing activities to meet scheduled time line to support OTS (Off the Shelf) and Custom Products. -Perform inventory transactions in timely and accurate fashion. -Help to support NPD (New Product Development) builds. -Assist the supervisor with continuous improvement projects, troubleshooting, implementation of protocols changes and departmental processes. -Provide training and good manufacturing practices to junior chemists to promote process excellence. -Support the team with presenting solutions for better efficiencies in manufacturing practices. Required Skills -BA/BS degree in Life Science or related discipline with 4-5 years of industry experience is required. -Demonstrate proficiency in the use of basic laboratory techniques and equipments. -Strong written and verbal communication skill. -Able to work both independently and in team environment. -Good statistic and data analysis skill is desirable. -Previous troubleshooting skill is a must. -Previous experience with ELISA assay, Protein Assays--DC or Bradford Assay is desirable. -Experienced with ERP systems--Baan, SAP, JDE or similar for managing the inventory is preferred. -Must be sellf motivated and results oriented. -Proficient with MS Office. -Previous manufacturing experience with cGMP, GLP, ISO9001, or ISO13485 environment is preferred. Join Aerotek Scientific&#174LLC, one of the fastest growing providers of scientific and clinical research services in the nation. Due to our growth, we're constantly on the lookout for qualified professionals to place in contract, contract-to-hire, and permanent placement positions across the scientific and clinical research communities. At Aerotek Scientific, we know it's more than just your day-to-day responsibilities that can make or break a job. It's the support you get. That's the reason Aerotek Scientific offers a variety of benefits including medical, dental, optical, 401k, and many more. Don't put your career in the hands of just anyone, put it in the hands of a specialist. Join the Aerotek Scientific team! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

ASSISTANT MANAGER

Details: Approved Cash Advance is the fastest growing company in the cash advance industry.  We are recruiting for a team of highly motivated individuals to grow with us.  Approved Cash Advance offers cash advances to consumers who find themselves short on cash between paydays, without the hassles of credit checks.  At Approved Cash Advance we offer our employees: Competitive Salary Bonus Incentives Health and Dental Benefits Vacation Pay Sick Pay 401K Visit our website www.approvedcashadvance.com

Customer Support - Pre & Post Sales

Details: Metasys Technologies, Inc. (MTI) an Atlanta-based company works with large and mid-market organizations around the world. By consistently delivering high quality programs, services and resources, Metasys has created an impressive client list and generated much of its growth from repeat business.(No third party candidates please)Title         : Customer Support Pre & Post SalesType        : ContractClient       : Major Telecom CompanyLocation : Chicago, ILLength    : 11 monthsPay          : $14/hrJob Responsibilities:Works under direct supervision to supports pre and post sale activities - Interacts with customers prior to and or after sale and maintains positive customer relations - Partner with internal and external organizations to ensure customer specific service issues are addresses in a timely manner- Support implementation of customer projects and initiate escalation and expedite situations (on orders) to meet customer goals and satisfaction - Assures successful implementation of service agreements and provide reports/tools to measure performance based on those agreements - Proactively monitors orders via Work In Progress reviews with customers on complex data, service and projects - Confirm provisioning information, resolves scheduling, shipping or billing problems; determines validity of warranty claims and schedules repair resources; changes production and shipping schedules;

Lot Attendants

Details: Russel Toyota and ScionHiring Lot Attendants/Porters Howard County’s Premier Dealership is now looking to hire Part Time Lot Attendants for our Toyota and Scion Sales Department. Russel Toyota and Scion is one of Baltimore’s fastest growing Automotive dealerships and due to a rapid increase in business we are looking to hire an Lot Attendants to supervise our inventory and facilities.     About Russel Toyota and Scion:      We are a family owned dealership celebrating our 50th Anniversary selling the best products and providing outstanding customer service. We believe strongly in treating each and every one of our clients as we would our own family.  This goes for our employees as well.  As a result most of our associates have been with us for several years, a situation unheard of in this industry. We are not just looking for someone to fill a position; we are looking for someone to help us create a great success story.    Job Responsibilities:  Verifies receipt of new cars delivered to dealer and parks cars in new car lot in orderly manner: Compares serial numbers of incoming cars against invoice. Inspects cars to detect damage and to verify presence of accessories listed on invoice, such as spare tires and radio and stereo equipment. Records description of damages and lists missing items on delivery receipt. Parks new cars in assigned area according to model. Assigns stock control numbers to cars, and catalogs and stores keys. Reparks cars, following sales, to maximize use of space and maintain lot in order. Delivers sold cars to new car preparation department. Services cars in storage to protect tires, battery, and finish against deterioration. Transport customers and dealership personal as needed Clean interior and exterior of new and used vehicles Maintain buildings and grounds as needed Demonstrates behaviors consistent with the Company’s Vision, Mission, and Values in all interactions with customer, co-workers and suppliers Adheres to all company policies, procedures and safety standards

Customer Service Teammate

Details: As a Customer Service Teammate, you will take a leadership role in:  Answering customer phone calls and serves in-store customers thru use of electronic and paper cataloging system to identify, source, and invoice needed parts.  Special orders or sources non-stocking parts as requested by customer. Re-stocks and maintains store displays both in retail display area and in store stock room. Works on inventory control, including stock adjustments and daily warehouse returns. Receives parts shipments and checks for discrepancies. Maintains work area in a neat and orderly manner. Observes company work, safety, and dress code rules. Assists in annual physical inventory. Attends training and store meetings both in store and off site as requested by store manager. Assists store manager and salesmen as requested. We are an Equal Employment Opportunity Employer

CUSTOMER ACCOUNT SPECIALIST

Details: Barry Controls Defense and Industrial, an industry leader in the design and manufacture of engineered solutions for the control of shock and vibration has an exciting opportunity at our Hopkinton, MA facility.  Barry Controls is a unit of Hutchinson Worldwide, a market leader in the industrial rubber sector and a subsidiary of TOTAL - one of the top five largest oil and gas companies in the world with operations in more than 130 countries. Our diverse and dynamic environment emphasizes both personal and professional growth. We owe our success to our employees who combine their strong technical abilities with business development skills for an exciting and rewarding future.  ISO 9001 & 14001 / AS9100 / TS 16949More information about Barry Controls is available on the Internet at www.barrycontrols.com    www.hutchinsonworldwide.com   www.total.comCUSTOMER ACCOUNT SPECIALIST  The successful candidate, working as part of a team, will support customers’ needs as follows. Responsibilities include: Act as the customers’ liaison, responsible for all customer inquiries, quotations, and order processing assuring delivery in accordance with customer requirements and manufacturing capabilities. Review customer contracts to assure order requirements are fulfilled. Interface with all functional groups and field sales to proactively monitor customer delivery.  Work closely with planners to ensure on time delivery. Provide customers with product and pricing information, including preparation of quotes. Maintain accurate information using ERP, EDI, E-Commerce and other business systems in support of customer service activities. Monitor customer web sites to obtain supplier score card information and product demand. Pro-actively investigate and resolve customer problems and complaints. Keep operations team, Market Managers, and Customer Service Manager informed of issues that may need further assistance for resolution. Act as back-up for other team members.  Represent BCDI at Tradeshows, supplier conferences and customer visits.

Call Center Representative

Details: Call Center Representatives! Kelly Services has continuing opportunities for you at a leading Medical Device firm location in southern Massachusetts. In general, this position is a two year, temporary position.JOB TITLE: Call Center RepresentativeLOCATION:  Raynham, MADEPARTMENT: Raynham Call CenterLENGTH OF ASSIGNMENT:  Two YearsPAY RATE: $16.00 per hourFULL TIME: 40 hours per weekAs a Call Center Representative you will handle incoming calls orders, inquiries and complaints.  You will also: - Receive and process all customer orders- Update customers on their order status, product information/availability and pricing- Direct calls for further problem resolution, if necessaryTo qualify for this opportunity, the following are REQUIRED: - A minimum 3 years of call center experience in a fast paced environment- Knowledge of Microsoft Word, Excel and Outlook- Candidate must be well organized with a strong attention to detail- Excellent telephone etiquette and communication skills are essential- Ability to work in high volume call center and multi-task independently with minimal supervision- High School diploma or equivalentPay Rate: $16.00 per hourThe Call Center is opened from 8:30Am to 6:30PM.  Shifts will be assigned based on the needs of the business.  Candidates who apply will need to be available until 6:30PM. This position is recruited for by a remote Kelly office, not your local Kelly branch.  To be considered for this position, you must use the apply directly to the posting.Due to the high volume of responses anticipated, only qualified candidates will be contacted.About Kelly Services®Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions.  Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis.  Serving clients around the globe, Kelly provides employment to more than 560,000 employees annually.  Revenue in 2012 was $5.5 billion.  Visit kellyservices.com and download The Talent Project, a free iPad® app by Kelly Services.iPad is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.Connect with us on

Macy's Hulen Mall, Ft Worth, TX: Retail Commission Sales Associat

Details: Overview:As a Retail Commission Sales Associate in Furniture/Bedding, you will provide outstanding customer service to all Macy's customers by demonstrating advanced product knowledge and building quality customer relationships that result in increased sales and repeat business. Your primary responsibility will be to deliver Macy's customer service promise by ensuring friendly and professional interactions with all guests.This Macy's location utilizes an innovative way of planning work schedules, allowing an associate to participate more in managing availability and setting preferences for work times. This enables our associates to address their need for flexibility in meeting both personal and work obligations. Details on My Schedule Plus are available during the interview process.Key Accountabilities:- Maintain customer service and selling as the priority- Demonstrate knowledge of bedding services and use this knowledge to build sales- Practice suggestive selling, offering related items and accessories and driving multiple-unit sales- Comprehend and maintain department standards- Follow special department operating procedures- Communicate effectively with Associates and Management and be flexible to the needs of the business- Achieve the company standard for sales productivity and credit solicitation- Achieve the company standard for warranty sales programsSkills Summary:- Previous mattress/bedding selling experience a plus- Ability to build relationships, solve problems, impact and influence others- Possesses drive and is goal-oriented- Demonstrates an energetic and positive attitude- Ability to communicate effectively with customers, peers and management- A team player who possesses the ability to work in a learning environment.Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Wireless Sales Consultant –Sales/Customer Service Representative

Details: Diamond Wireless has been in business since 1999, and in just over a decade, we’ve grown into one of the largest Verizon Wireless dealers in the United States! Through competitive pricing, exceptional customer service and ongoing professional training and support, we’ve enjoyed unprecedented sales figures and continuous growth. Currently, due to our expansion efforts, we are seeking outgoing, self-motivated Wireless Sales Consultants to provide excellent care and support to our customers. While this role focuses primarily on sales and exceeding performance goals, the Wireless Consultant will also concentrate on service, ensuring that each customer is listened to, respected, and ultimately satisfied! You will also have several operational responsibilities which require good time-management and organizational skills. If you are a strong communicator with great work ethic and an irresistible personality, then a Sales position with Diamond Wireless may be the right opportunity for you! No experience? No Problem!Diamond Wireless has an exceptional training program designed to teach you about our industry, our products, and most importantly: how to sell them! The knowledge and skills you acquire in our comprehensive, ongoing training program can also be utilized from a management standpoint, as we always strive to promote our managerial staff from within. We are also proud to offer our Wireless Sales Consultants competitive commissions, exciting incentives and lucrative bonuses in return for their dedicated service. You will also receive a great benefits package which includes: Health Insurance Dental Coverage 401(k) Retirement Planning Ample Advancement Opportunities Flexible Work Schedules Vacation Getaway Rewards Training – become a true sales professional! And MORE! Join Our Family! Apply Today! Wireless Sales Consultant - Customer Service Representative Job ResponsibilitiesAs a Wireless Sales Consultant for Diamond, you will sell and service both new and existing Verizon customers – ensuring that their needs are met and that our standards of operation are consistently upheld. This role is truly that of a consultant, as you will be offering service support as well as technical assistance, as needed. Additional responsibilities for the Wireless Sales Consultant include: Keeping the store clean and organized Ensuring that merchandise is fully stocked Assisting with returns, exchanges, etc. Performing inventory counts Managing the cash drawer Preparing bank deposits  Wireless Sales Consultant - Customer Service Representative

Macy's San Jacinto, Baytown, TX: Retail Support Associate

Details: Overview:As a Retail Support Associate, you will work to support the delivery of the Macy's customer service promise by creating a neat, clean and organized shopping environment for our customers. Opportunities are available in the receiving and processing areas as well as on the merchandising team. This position leads to a supervisory role in one of the sales support areas or to a career in sales.Key Accountabilities:- Expedite the receiving and processing of all merchandise- Unpack, hang/fold goods, and secure security tags when necessary- Place merchandise on transfer equipment and deliver merchandise to departments in a timely fashion- Replenish merchandise on selling floor- Maintain stockroom organization and cleanliness- Deliver supplies to register bases on selling floor- Conduct merchandise transfers and process damages- Assist with merchandise floor moves and other merchandise projects as needed- Participate in the inventory taking process- Adhere to all safety and security policies and procedures- Share equally in the operational responsibilities of the storesSkills Summary:- Demonstrates an energetic and positive attitude- Ability to read and interpret documents such as memos, safety rules, policies and procedures- Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures- Ability to communicate effectively with peers and management- A team player who possesses the ability to work in a learning environmentMacy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

IT/Application & User Support Coordinator (Helpdesk)

Details: This position is the end user point of contact for the support of applications and user equipment at the Donor Network of Arizona. The applications may be in-house, custom or vendor supplied and will require this position to gain a high level of understanding about each application in order to support end users. This position is also responsible for resolving issues they may have and tracking this information in a Helpdesk system. He or she will work with other I.T. staff members in order to resolve issues related to applications or users. He or She is the main point of contact for staff members who need I.T. assistance. The AUSC position works with other departments to provide staff training, including regularly scheduled training on various aspects of technology, security awareness training, new hire training and other specific training as needs are identified. This position assists with the management of the network and servers and will be required to monitor specific aspects of each. The AUSC will be a member of the working group that roles out new technologies at DNA and will be required to interface with internal staff and external vendors. Must be a self starter, customer service oriented with strong interpersonal skills.

Retail Sales Associate – Verizon Wireless Retail Consultant

Details: If you are a personable and self-motivated individual and you are looking for a rewarding new career path with an established and growing company, join the We R Wireless team! We are seeking a Retail Sales Associate to sell and service Verizon Wireless phones, accessories and service-based technology products in our high-traffic retail outlet. You will utilize your customer service skills and expert product knowledge in order to develop long-lasting relationships with our customers and to maximize store profitability. This is an exciting opportunity to get in at the ground floor of a dynamic and growing business! Benefits  As a Retail Sales Associate at We R Wireless, you will be working for an established and growing organization that prides itself on providing its employees with a supportive family environment that encourages personal initiative and professional growth. We will provide you with paid Verizon product training and one-on-one mentoring to prepare you for your new career with us. We believe in promoting from within, so you will have opportunities to advance to positions of greater responsibility such as Store Manager. Your hard work and professional dedication will be rewarded with a competitive compensation package. You will receive  Competitive commission structure plus hourly base pay Performance based incentive contests Paid training Flexible work schedule Excellent career development opportunities

Entry Level/ Customer Service- full time positions

Details: Please submit your resume by clicking the APPLY NOW button or CALL Ryan at 401.272.2600We are currently hiring entry level individuals with a customer service & sales background for the Account Manager position. We have found that candidates working in retail, restaurant, hospitality, or customer service positions are very easy to train for our Account Manager position. We specialize in areas of customer renewal, customer retention and customer acquisition.  Our sales and marketing firm is the leader in the marketing industry and in tailoring customer service & sales to their needs.  Representing the third largest telecommunication company in the world, it is a priority for our team to provide the best customer service, professionalism, and to build, land, and maintain quality customer relationships. Due to expansion to San Jose, CA, we are willing to train highly motivated people for management and customer service & sales opportunities. We are looking for candidates who are willing to work hard in an entry level customer service, sales and marketing position. All openings are ideal for recent graduates, or professionals with customer service & sales experience looking for a career change.

Workforce Management and Reporting Analyst

Details: Responsibilities/PurposeThe Workforce Management and Reporting Analyst will be responsible for analyzing and reporting on contact volumes and handle times for a multi skilled contact center and creating schedules that will allow the center to meet its service level, sales, abandonment, training, and budgetary goals.  The WFM Analyst must be proactive, hardworking, and able to meet deadlines within a fast paced and dynamic environment.    Job Functions: Adjusts weekly schedules based upon forecasted contact volume and handle times. Approves and schedules time off and overtime based upon the active forecast and intraday. Assists with maintaining annual vacation schedules based upon forecasts and training needs. Assists with gathering and analyzing data of the shift/holiday bids. Also assists with the production and distribution of the shift/holiday bids. Ensures that service level, abandonment, occupancy and cost per minute goals are met by monitoring and making adjustments to schedules based upon the active forecast and intraday statistics. Monitors activities and assure that agents are adhering to their posted schedules Schedules trainings, buzz sessions, briefings, team meetings and all other off phone activities based upon the active forecast and intraday statistics. Responds to all requests from management and supervisors professionally and in a timely manner. Shifts contact volume based upon intraday between different workgroups and contact centers. Assists with creation of custom reports for management based upon their requests and department needs. Tracks statistics for all department pilots and projects. Maintains and distributes all departmental productivity reports based on data by agent, team and/or department. Maintains agent information within all departmental databases. Processes attendance tracking and payroll to ensure timeliness and accuracy is at the highest standard.

Data Entry Clerk / Bookkeeper

Details: NOW HIRINGDATA ENTRY CLERKLarge Warren based company seekingData Entry Clerk. Applicants may also be trained/ utilized for basic bookkeeping skillsMust have a friendly personality....Like dealing with people...And, possess great phone skills.

Store Manager

Details: CARQUEST Auto Parts - Store Manager CARQUEST Auto Parts is seeking a Store Manager.  As an Auto Service Store Manager, you will take a leadership role in: Profit and loss responsibility for assigned store. Maximizes store sales and profits to achieve acceptable rate of return for investors and meet profit plan goals. Manages store assets including cash, inventory, vehicles, furniture and fixtures. Maintains expense controls, including payroll, to achieve profit plan goals. Maintains proper staff required to service the customer in a professional and timely manner and meet goals for outstanding customer service.  Work, Skills & Abilities Required:•          Customer service and sales experience in the automotive aftermarket distribution and retail industry, or other related industry. •          Previous supervisory experience •          Previous work experience in the store with progressive responsibilities in leading and managing the day-to-day operations of the store may be substituted for education requirements. •          Significant knowledge of automotive aftermarket industry. Mechanical aptitude and a good understanding of automotive systems such as electrical, cooling, charging, drive line, fuel systems and others. •          Business management skills required. •          Requires demonstrated sales, people management and organizational skills. •          Must maintain a good driving record and must pass a pre-work screen to demonstrate ability to perform the physical requirements of the job in a safe and efficient manner.