Thursday, May 23, 2013

( Material Haulers / Oiler ) ( Foremen / Laborers ) ( Now Recruiting! Anchorage: HVAC Service Technicians ) ( Business Office Manager ) ( ALL STORAGE ) ( Cashier ) ( Customer Service Representative ) ( Customer Advisor Specialist - Plan 2 ) ( Customer Service Representative - Part-time ) ( Customer Service Care Associate ) ( Associate Director, Client Relationship Manager (multiple openings) ) ( Store Management ) ( Collections Specialist ) ( Accounts Payable Clerk ) ( Accounts Receivable Clerk )


Material Haulers / Oiler

Details: A successful construction company in the Mid-cities areahas immediate openings for Class A CDL positions.Requirements: - 1+ year of Class A experience - Pass a DOT physical and pre-employment drug screening - Clean MVR - perform pre and post inspections of vehicle - be able to legally work in the United States - the ability to read, write, and speak English - Work extended hours, including weekendsExperienced Material Haulers with Class A CDLRequirements: - experience hauling material (sand, rock, etc.) in adump truck with pup trailerExperienced OilerRequirements: - experience with Hazardous Material and Tankerendorsements - have experience greasing machinery, performing oilchanges and preventative maintenanceWe offer excellent benefits and salary to compensate yourexperience! If you are interested in either of these positions, please apply in person at: 701 S. Industrial Blvd, Suite 100, Euless, Texas 76040 or e-mail resume to EEO Source - Fort Worth Star Telegram

Foremen / Laborers

Details: NOW HIRINGFOREMEN & LABORERSHELITECHWATERPROOFING &FOUNDATION REPAIR.618-235-5595Full-time Foremen & Laborersneeded. Very competitive wages.Benefits & 401K available.Valid driver's license required.Please call Mon thru Fri. 8-5 Source - Belleville News Democrat

Now Recruiting! Anchorage: HVAC Service Technicians

Details: Now Recruiting! Anchorage: HVAC Service Technicians Electrician/Electrical Service Technicians Plumbing Service Technicians Building Maintenance Technicians Minimum 5 years commercial experience for each of the above positions. View job descriptions and apply at www.nmsusa.com EOE/M/F/D/V & NANA Shareholder preference. Source - Anchorage Daily News

Business Office Manager

Details: Business Office Manager will help our clinicians focus on patient care by providing them the support they need  at the care center in a variety of areas. Plan, direct, and control the billing and office support functions. Direct administrative services and operations for the branch including: billing, purchasing, communications systems, space utilization, secretarial support, and mail services.Coordinate systems and procedures with medical records, data entry, claims review, and personnel functions to ensure efficiency and accuracy in operations.Coordinate staff replacement as necessary.Promote compliance with all fiscal intermediary and/or other third party payors through education and coaching.Monitor systems, identify problem areas, and develop and implement actions plans.

ALL STORAGE

Details: All Storage, the Premiere storage company is hiring. Phone Sales, customer service, and computer skills are a MUST $9 per hr. Email resume -angelalopez@allstorage online.com General Help Wanted Source - Fort Worth Star Telegram

Cashier

Details: Our vision at Petco is Healthier Pets. Happier People. Better World. We’re making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization.  You will help achieve store sales goals while helping to provide customers with the products they need for happy and healthy pets. We’re looking to you to provide exceptional customer service as you perform all aspects of point of sale service - cash, credit and check sales, returns and exchanges.  This means offering quick and courteous response to those customers who choose to shop with us.You will provide customer carry out service of merchandise. You may perform stocking and other housekeeping tasks in order to maintain the professional image and appearance of the store. In addition, you will participate in quarterly and annual physical inventory counts.  You will also be responsible for the daily balance of your cash drawer.  You may be assigned special projects as necessary.

Customer Service Representative

Details: It's the new age of independence. And it's changing the way we live. BE PART OF IT. UNIVITA is dedicated to helping people live and age with independence.  By providing a single place to find and manage resources which support independent living, UNIVITA makes it easier to access care and to age safely at home.  This is your opportunity to join an innovative company with a culture that promotes compassion, trust and accountability.  ABOUT THIS OPPORTUNITY In this position, you will be a critical point of contact for the Customer Service department providing telephonic coverage related to our clients programs, policies and procedures. Schedule -      4 Weekdays (12noon - 9pm)  -      Every other Saturday, (Saturday hours are 9:00 am to 6:00 pm)-      Scheduled work shift is 40 hours per week with the potential for overtime as needed-      Full-time, temporary  RESPONSIBILITIESManage customer service lines by:Answering 90+ inbound calls daily and documenting data entry of all calls,Recording all correspondences in their proper proprietary software systems, Following-up on calls, voicemails, written correspondence and any other service requests.Manage in-bound calls for patients who need oxygen refills or other relevant equipment and requests.Submit manual orders as requested. Troubleshoot medical equipment as needed. Assist the Intake department for order processing.Work with internal and external customers investigating and resolving problems as necessary. Respond to customer questions concerning a variety of Univita products and services and assist with difficult callers when necessary.

Customer Advisor Specialist - Plan 2

Details: Our vision at Petco is Healthier Pets. Happier People. Better World. We’re making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization.  You’re the go-to authority our customers will turn to for exceptional service and expert advice on Petco products, nutrition, services, in-store promotions, local community events and other areas of animal care and wellness. With your passion for pets and 100% focus on customer service, you will even act as a personal shopper/information center for customers as they enter the store.We’re looking to you to provide quick and courteous service as you determine our customers’ needs and suggest appropriate merchandise and services to satisfy them. More than that, you’ll need to be knowledgeable about pet-related events/resources and related costs within the community including dog parks, dog or cat shows, pet-friendly hotels, adoption events, etc. You’ll will also manage and coach sales associates in providing great customer service.

Customer Service Representative - Part-time

Details: Customer Service Representative: The role of Customer Service Representative I (WNLI) is to process routine leasing agreements that customers have submitted online.Verify customer information. Ensure that loans are set up on the proper date and that all the required documentation is accounted for.  Additionally this position will make outbound courtesy calls to existing customers and explain the repayment options available. This position is the first line of debt management and must clearly explain to the customer their repayment options and the company expectation of full repayment. There are four major facets of this position. They are: 1) Customer relations 2) Time management 3)Accountability for performance minimums 4) Quality control.Loan Servicing Representative Duties & Responsibilities:• Data Entry / Application Review• Make outbound calls and answer inbound calls / emails from customers• Maintain customer files• Process and audit customer data entry• Update and/or review returning customer information• Ensure proper due dates on customer loans• Document customer interactions and capture data in the loan processing system• Educate customer on processes such as refinance and IVR procedures• Take ultimate accountability for the achievement of goals set forth by management• Maintains and improves quality results by following standards and recommending improved policies and proceduresLoan Servicing Representative Supervisory Responsibilities: Does not supervise other employeesSkills Description Minimum Knowledge, Skills and Abilities Required for Customer Service Representative:• High school diploma or GED equivalent• 0-1 years customer service experience• PC skills; Microsoft Office - Excel, Word, & Outlook• Ability to work under pressure with strict time deadlines• Strong written and communication skills to communicate with all levels of management required• Flexible schedule• Ability to work as a team and interact with other departmentsWorking Conditions for a Loan Servicing Representative:1. Normal office environment2. Extending viewing of computer screensAll the above duties and responsibilities are essential job functions for which reasonable accommodation will bemade. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessaryto perform the job proficiently. This position description is not to be construed as an exhaustive statement ofduties, responsibilities or requirements. Associates may be required to perform any other job-related instructionsas requested by their supervisor, subject to reasonable accommodation.We are an Equal Opportunity Employer.

Customer Service Care Associate

Details: Customer Service Care AssociatePeople want to be treated like individuals. At Cigna, we get that. That’s why we embrace and encourage peoples’ uniqueness, helping to give them the strength and confidence to show the world who they really are. The coverage, expertise and services we provide are at the very core of how we help people achieve their full potential – and ultimately, improve their health, well-being and sense of security.But before we can accomplish any of that, we have to have the right people in place. People like you.Skills, experience, talent and creativity like yours enables us to develop the meaningful, innovative solutions our customers value and expect. That’s why we’re committed to recruiting, motivating and nurturing the best and the brightest, whether you have industry experience or not. We’re growing a workforce as unique and diverse as the millions of customers we proudly serve around the world – one individual at a time.Assigns client to appropriate staff member or behavioral health network provider for assessment and counseling. Serves as initial contact for clients and their eligible dependents requesting services. Responsible for customer service and relevant standards such as telephone response time. May make referrals within stated limits. Experience level: 0 -2 yearsAssigns client to appropriate staff member or behavioral health network provider for assessment and counseling. Serves as initial contact for clients and their eligible dependents requesting services. Responsible for customer service and relevant standards such as telephone response time. May make referrals within stated limits. Experience level: 0 -2 yearsRESPONSIBILITIESCommunicates professionally with callers, patients, healthcare providers, insurance community and specialists to provide and verify information, explain processes, and answer questions regarding products and services in a call center environment. Duties include but are not limited to the following: Provide initial customer contact for incoming calls. Perform outbound calls to providers to obtain additional information needed to certify cases. Access automated case system to open / document cases. Collect and provide data entry of case information. Provide accurate information to callers based on an understanding of customer and service requirements. Determine the course of action for each call based on pre-established guidelines. May redirect or forward calls to more senior unit member or specialist. Perform certification using scripted guidelines. Verify eligibility via claim system. Provide other specialty service reviews as appropriate under the supervision of clinical specialist. May provide support to the resource planning line and serve as a preceptor for new hires. Perform general administrative duties (such as faxing and retrieving phone mail), assisting other team members as needed, and perform other duties as assigned.

Associate Director, Client Relationship Manager (multiple openings)

Details: Multiple territories available for positions to be based in either Chicago, IL or Atlanta, GA Role Summary: The Client Relationship Executive Manager (CRE Manager) is responsible for a team of Client Relationship Executives (CRE) that manage a portfolio of group benefit clients for the employer segment 25 to U1500 employees.  This role focuses on developing and executing strategic plans resulting in an improved customer experience, increased persistency, a more profitable inforce block and more product/service solutions within our customer base.  This role must drive regional success and drive results for the CRE accountabilities. Targets will be set by region for each of these areas:  1) persistency, 2) client experience/loyalty, 3) up-sell/cross-sell and 4) proactive client outreach activity.  The CRE Manager will be measured against these targets.  The CRE may participate in client/broker meetings as appropriate and will partner with Distribution leaders to ensure strategy alignment with broker/sales rep goals. The CRE Manager will provide oversight of CRE territory business plans and creation of regional business plans/targets.  This role will motivate the team through strong practice management as well as recognition/reward. Main Accountabilities: Design, implement and oversee region and segment-specific proactive, customer outreach programs resulting in higher persistency rates and improvements in our Net Promoter Score.  Successfully develop and lead a team of Client Relationship Executive professionals who provide first-class service and support to their assigned customer segment.•      Develop, implement and oversee region and segment-specific reacquisition plans designed to increase persistency and profitability of our inforce block. •      Provide tactical advice and strategies to develop competitive renewal offers for inforce customers; co-present when necessary on renewals.•      Drive increased premium by developing strategies that involve identifying business opportunities, selling strategies to the Sales representative and influencing the client to give additional business based on demonstrated capability and past performance; participate in cross sell/up sell presentations when needed.•      Establish efficient workflow and processes - monitor process efficiency measure, provide analysis and give direction.•      Facilitate the removal of process barriers, technology constraints, or resource constraints through directing and influencing the activities of other areas such as Product, Underwriting, New Business, Premium and Customer Service.•      Assess team talent, recommending training when needed, recruiting, managing T&E budgets regionally, ensuring regional and CRE targets are met.•      Develop and implement dashboard reports that are useful in managing the service experience.  Using dashboard data, drive/implement process improvements that result in an improved customer experience and growth in the inforce block.•      Regularly review customer feedback and develop business plans for CRE that meet or exceed changing customer expectations; provide input and influence process improvements in Home Office departments; collaborates with leaders across the business to drive inter-department process improvements that align with the Sun Life service strategy•      Develop and maintain annual budgets including staffing/salary recommendations, usage of temporary/contract resources and T&E; Adjust actions as needed during the year to meet year end budget goals.•      Recruit, manage, coach and train staff of 15-17 remote team members with daily direct customer/broker contact. Responsible for performance management and development of team members, including regular performance reviews, salary recommendations and providing ongoing feedback, both positive and developmental.

Store Management

Details: Due to the opening of our new store, we are looking for management candidates for our Elk Grove and Roseville locations. A member of Store Management is responsible for establishing and maintaining outstanding Customer Service. He/She is responsible for the various tasks in the overall operation of the store including measuring business trends, maximizing sales/profitability by developing a staff, controlling expenses, shortages and all aspects of merchandising and inventory control. buybuyBABY offers a generous compensation package and relocations are available. buybuyBABY is an equal opportunity employer, dedicated to promoting a culturally diverse workplace. Responsibilities: Ensure that each Customer receives outstanding Customer Service by providing a Customer friendly environment which includes greeting and acknowledging every Customer, maintaining outstanding standards, solid product knowledge and all other components of Customer Service. Recruit, train, develop and communicate with all staff as well as assess performance on a regular basis. Implement and maintain Customer Service standards. Maintain all merchandising standards, display presentation, signing standards and monitor inventory levels. Plan and assign daily goals, tasks and assignments. Assure proper completion through follow-up. Assist in monitoring sales performance, through the analysis of sales reports and comparison shopping. Assist in ideas on adjusting merchandising strategy. Management of all office tasks, including management of funds and media, receiving, inventory and payroll.

Collections Specialist

Details: Classification:  Credit/Collections Compensation:  $12.00 to $17.00 per hour Collections Specialist opportunity in a mid-sized services company located in Owings Mills. As a Collections Specialist, you will perform business-to-business collections and resolve customer account issues. This company offers a great work environment and room for growth!Collections Specialist candidates should have excellent communication skills and determination. Previous phone experience is preferred and strong Microsoft Office skills are required.For immediate consideration, please call 410.527.1817 or send resume to

Accounts Payable Clerk

Details: Classification:  Accounts Payable Clerk Compensation:  $12.35 to $14.30 per hour Manufacturing Company in Akron seeks an Accounts Payable (A/P) Clerk to start immediately for an assignment that offers great long term potential. As the Accounts Payable Clerk, you will scan and code accounts payable invoices, and ensure the integrity of data. The Accounts Payable Clerk reports to the Accounting Manager in this fast paced and expanding department. Accounts Payable Clerk candidates will have good attention to detail and previous experience of 2+ years. Manufacturing and SAP experience would be helpful. If you are interested in this exciting temp-to-hire opportunity, please contact Bobbi Sibila at (330)253-8367 or

Accounts Receivable Clerk

Details: Classification:  Accounts Receivable Clerk Compensation:  $12.35 to $14.30 per hour We have an immediate opening for an experienced Accounts Receivable Processor / Commercial Collector for an area manufacturer. This position will be responsible for performing collections within a multi-million dollar portfolio as well as reconciliation of billed and unbilled accounts. Experience in SAP is highly preferred but not an absolute must. Other functions include: interaction with internal and external customers as needed, establishing good working relationships. The position requires the ability to multitask within a fast-paced environment.3+ years of experience in Commercial Collections and Accounts Receivable is required. SAP exposure would be a plus. If you feel you qualify for this position, contact Bobbi Sibila at (330)253-8367 or