Customer Service Representative - Teller
Details: Susquehanna has an excellent opportunity for a Customer Service Representative (Teller). In this role, you will be expected to provide superior and uncompromising customer service by building enduring relationships, communicating, referring and selling products to meet customer needs while maintaining efficient and accurate transaction processing. You will handle numerous duties, often simultaneously, while maintaining conscientious attention to detail and security, and projecting a positive, friendly and professional demeanor.
Loan Processor (Support)
Details: Classification: Loan Servicing Compensation: $13.00 to $14.00 per hour East-side banking institution is in need of a loan processor for their Mortgage Loan Servicing Department. This is the department that handles various aspects of residential loan servicing such as taxes, insurance, payoffs, and mortgage loan modifications.
FT Head Teller Manhattan Beach Branch CA
Details: Citibank delivers a wide array of banking, lending and investment services to individual consumers, as well as to small businesses. Our U.S. Branch Network is comprised of over 1000 branches across 13 states complemented by 24-7 access to customer service through a network of fee-free ATMs, CitiPhone Banking®, Citibank Online and Citi Mobile. Citibank's products and services cover a wide range of client banking needs including basic banking (checking and savings accounts, investment products), mortgages, small business, commercial banking, investment advisory services, and financial needs and analysis tools to enable Citibank to bring tailored solutions to every client. Position Summary:The Teller, a critical member of the branch team, helps the branch achieve its sales and service goals. The Teller creates and develops a positive relationship with Citi’s clients and delivers solutions by identifying referral opportunities for new products and services based on the customer's financial goals. The Teller performs efficient and accurate banking transactions while:Communicating clearly with clientsMaking clients feel appreciatedMaking it easy to do business with the bank. Position Responsibilities:•Engages the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi•Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing •Listens carefully to the client and be willing to assist with any client questions or problems •Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed •Shows initiative, empathy and proactivity to prevent and handle problems •Executes effectively all service and referral routines to deepen client relationships•Adheres to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets•Proactively educates clients on utilizing available access channels (ex: ATM, Online and Telephone Banking)•Continuously learns new and existing products through sales aids (features, benefits, fees, etc.)•Is knowledgeable about the client’s accounts and business with the bankThe information listed within this Description summary is intended to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive account of all the responsibilities, and/or minimum qualifications required of an employee assigned to this position.NOTE: You may be required to take a timed online assessment once you complete an online profile.If you need to take the assessment, you will either be directed to do immediately or you will receive anemail with instructions on how to access the assessment within the next few days. Please ensure thatyour email address is accurate on our system, and please note that the assessment invitation maygo into your spam folder rather than to your inbox. The assessment will require 45-60 minutes ofuninterrupted time to complete.
PT Teller (20 hr) Sunset\Noriega Branch
Details: Citibank delivers a wide array of banking, lending and investment services to individual consumers, as well as to small businesses. Our U.S. Branch Network is comprised of over 1000 branches across 13 states complemented by 24-7 access to customer service through a network of fee-free ATMs, CitiPhone Banking®, Citibank Online and Citi Mobile. Citibank's products and services cover a wide range of client banking needs including basic banking (checking and savings accounts, investment products), mortgages, small business, commercial banking, investment advisory services, and financial needs and analysis tools to enable Citibank to bring tailored solutions to every client. Position Summary: The Teller, a critical member of the branch team, helps the branch achieve its sales and service goals. The Teller creates and develops a positive relationship with Citi’s clients and delivers solutions by identifying referral opportunities for new products and services based on the customer's financial goals. The Teller performs efficient and accurate banking transactions while:Communicating clearly with clientsMaking clients feel appreciatedMaking it easy to do business with the bank. Position Responsibilities: •Engages the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi •Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing •Listens carefully to the client and be willing to assist with any client questions or problems •Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed •Shows initiative, empathy and proactivity to prevent and handle problems •Executes effectively all service and referral routines to deepen client relationships •Adheres to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets •Proactively educates clients on utilizing available access channels (ex: ATM, Online and Telephone Banking) •Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) •Is knowledgeable about the client’s accounts and business with the bankThe information listed within this Description summary is intended to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive account of all the responsibilities, and/or minimum qualifications required of an employee assigned to this position.NOTE: You may be required to take a timed online assessment once you complete an online profile.If you need to take the assessment, you will either be directed to do immediately or you will receive anemail with instructions on how to access the assessment within the next few days. Please ensure thatyour email address is accurate on our system, and please note that the assessment invitation maygo into your spam folder rather than to your inbox. The assessment will require 45-60 minutes ofuninterrupted time to complete.
PT Teller (20 hr) Visalia Branch
Details: Citibank delivers a wide array of banking, lending and investment services to individual consumers, as well as to small businesses. Our U.S. Branch Network is comprised of over 1000 branches across 13 states complemented by 24-7 access to customer service through a network of fee-free ATMs, CitiPhone Banking®, Citibank Online and Citi Mobile. Citibank's products and services cover a wide range of client banking needs including basic banking (checking and savings accounts, investment products), mortgages, small business, commercial banking, investment advisory services, and financial needs and analysis tools to enable Citibank to bring tailored solutions to every client. Position Summary: The Teller, a critical member of the branch team, helps the branch achieve its sales and service goals. The Teller creates and develops a positive relationship with Citi’s clients and delivers solutions by identifying referral opportunities for new products and services based on the customer's financial goals. The Teller performs efficient and accurate banking transactions while:Communicating clearly with clientsMaking clients feel appreciatedMaking it easy to do business with the bank. Position Responsibilities: •Engages the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi •Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing •Listens carefully to the client and be willing to assist with any client questions or problems •Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed •Shows initiative, empathy and proactivity to prevent and handle problems •Executes effectively all service and referral routines to deepen client relationships •Adheres to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets •Proactively educates clients on utilizing available access channels (ex: ATM, Online and Telephone Banking) •Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) •Is knowledgeable about the client’s accounts and business with the bankThe information listed within this Description summary is intended to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive account of all the responsibilities, and/or minimum qualifications required of an employee assigned to this position.NOTE: You may be required to take a timed online assessment once you complete an online profile.If you need to take the assessment, you will either be directed to do immediately or you will receive anemail with instructions on how to access the assessment within the next few days. Please ensure thatyour email address is accurate on our system, and please note that the assessment invitation maygo into your spam folder rather than to your inbox. The assessment will require 45-60 minutes ofuninterrupted time to complete.
PT Teller (20 Hours) Aliso Viejo Branch
Details: Position Responsibilities:• Engages the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi• Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing• Listens carefully to the client and be willing to assist with any client questions or problems• Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed• Shows initiative, empathy and proactivity to prevent and handle problems• Executes effectively all service and referral routines to deepen client relationships• Adheres to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets• Proactively educates clients on utilizing available access channels (ex: ATM, Online and Telephone Banking)• Continuously learns new and existing products through sales aids (features, benefits, fees, etc.)• Is knowledgeable about the client’s accounts and business with the bank The information listed within this Description summary is intended to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive account of all the responsibilities, and/or minimum qualifications required of an employee assigned to this position.NOTE: You may be required to take a timed online assessment once you complete an online profile. If you need to take the assessment, you will either be directed to do immediately or you will receive an email with instructions on how to access the assessment within the next few days. Please ensure that your email address is accurate on our system, and please note that the assessment invitation may go into your spam folder rather than to your inbox. The assessment will require 45-60 minutes of uninterrupted time to complete.
FT Teller Garden Grove Branch
Details: Position Responsibilities: • Engages the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi • Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing • Listens carefully to the client and be willing to assist with any client questions or problems • Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed • Shows initiative, empathy and proactivity to prevent and handle problems • Executes effectively all service and referral routines to deepen client relationships • Adheres to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets • Proactively educates clients on utilizing available access channels (ex: ATM, Online and Telephone Banking) • Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) • Is knowledgeable about the client’s accounts and business with the bank The information listed within this Description summary is intended to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive account of all the responsibilities, and/or minimum qualifications required of an employee assigned to this position. NOTE: You may be required to take a timed online assessment once you complete an online profile. If you need to take the assessment, you will either be directed to do immediately or you will receive an email with instructions on how to access the assessment within the next few days. Please ensure that your email address is accurate on our system, and please note that the assessment invitation may go into your spam folder rather than to your inbox. The assessment will require 45-60 minutes of uninterrupted time to complete.
PT Teller (20 hr) Glen Park Branch
Details: Citibank delivers a wide array of banking, lending and investment services to individual consumers, as well as to small businesses. Our U.S. Branch Network is comprised of over 1000 branches across 13 states complemented by 24-7 access to customer service through a network of fee-free ATMs, CitiPhone Banking®, Citibank Online and Citi Mobile. Citibank's products and services cover a wide range of client banking needs including basic banking (checking and savings accounts, investment products), mortgages, small business, commercial banking, investment advisory services, and financial needs and analysis tools to enable Citibank to bring tailored solutions to every client. Position Summary: The Teller, a critical member of the branch team, helps the branch achieve its sales and service goals. The Teller creates and develops a positive relationship with Citi’s clients and delivers solutions by identifying referral opportunities for new products and services based on the customer's financial goals. The Teller performs efficient and accurate banking transactions while:Communicating clearly with clientsMaking clients feel appreciatedMaking it easy to do business with the bank. Position Responsibilities: •Engages the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi •Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing •Listens carefully to the client and be willing to assist with any client questions or problems •Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed •Shows initiative, empathy and proactivity to prevent and handle problems •Executes effectively all service and referral routines to deepen client relationships •Adheres to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets •Proactively educates clients on utilizing available access channels (ex: ATM, Online and Telephone Banking) •Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) •Is knowledgeable about the client’s accounts and business with the bankThe information listed within this Description summary is intended to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive account of all the responsibilities, and/or minimum qualifications required of an employee assigned to this position.NOTE: You may be required to take a timed online assessment once you complete an online profile.If you need to take the assessment, you will either be directed to do immediately or you will receive anemail with instructions on how to access the assessment within the next few days. Please ensure thatyour email address is accurate on our system, and please note that the assessment invitation maygo into your spam folder rather than to your inbox. The assessment will require 45-60 minutes ofuninterrupted time to complete.
FT Teller Walnut Creek Branch
Details: Citibank delivers a wide array of banking, lending and investment services to individual consumers, as well as to small businesses. Our U.S. Branch Network is comprised of over 1000 branches across 13 states complemented by 24-7 access to customer service through a network of fee-free ATMs, CitiPhone Banking®, Citibank Online and Citi Mobile. Citibank's products and services cover a wide range of client banking needs including basic banking (checking and savings accounts, investment products), mortgages, small business, commercial banking, investment advisory services, and financial needs and analysis tools to enable Citibank to bring tailored solutions to every client. Position Summary: The Teller, a critical member of the branch team, helps the branch achieve its sales and service goals. The Teller creates and develops a positive relationship with Citi’s clients and delivers solutions by identifying referral opportunities for new products and services based on the customer's financial goals. The Teller performs efficient and accurate banking transactions while:Communicating clearly with clientsMaking clients feel appreciatedMaking it easy to do business with the bank. Position Responsibilities: •Engages the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi •Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing •Listens carefully to the client and be willing to assist with any client questions or problems •Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed •Shows initiative, empathy and proactivity to prevent and handle problems •Executes effectively all service and referral routines to deepen client relationships •Adheres to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets •Proactively educates clients on utilizing available access channels (ex: ATM, Online and Telephone Banking) •Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) •Is knowledgeable about the client’s accounts and business with the bankThe information listed within this Description summary is intended to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive account of all the responsibilities, and/or minimum qualifications required of an employee assigned to this position.NOTE: You may be required to take a timed online assessment once you complete an online profile.If you need to take the assessment, you will either be directed to do immediately or you will receive anemail with instructions on how to access the assessment within the next few days. Please ensure thatyour email address is accurate on our system, and please note that the assessment invitation maygo into your spam folder rather than to your inbox. The assessment will require 45-60 minutes ofuninterrupted time to complete.
FT Teller Boynton Beach Branch
Details: Citibank delivers a wide array of banking, lending and investment services to individual consumers, as well as to small businesses. Our U.S. Branch Network is comprised of over 1000 branches across 13 states complemented by 24-7 access to customer service through a network of fee-free ATMs, CitiPhone Banking®, Citibank Online and Citi Mobile. Citibank's products and services cover a wide range of client banking needs including basic banking (checking and savings accounts, investment products), mortgages, small business, commercial banking, investment advisory services, and financial needs and analysis tools to enable Citibank to bring tailored solutions to every client. Position Summary:The Teller, a critical member of the branch team, helps the branch achieve its sales and service goals. The Teller creates and develops a positive relationship with Citi’s clients and delivers solutions by identifying referral opportunities for new products and services based on the customer's financial goals. The Teller performs efficient and accurate banking transactions while:Communicating clearly with clientsMaking clients feel appreciatedMaking it easy to do business with the bank. Position Responsibilities:•Engages the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi•Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing•Listens carefully to the client and be willing to assist with any client questions or problems•Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed •Shows initiative, empathy and proactivity to prevent and handle problems •Executes effectively all service and referral routines to deepen client relationships•Adheres to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets•Proactively educates clients on utilizing available access channels (ex: ATM, Online and Telephone Banking)•Continuously learns new and existing products through sales aids (features, benefits, fees, etc.)•Is knowledgeable about the client’s accounts and business with the bankThe information listed within this Description summary is intended to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive account of all the responsibilities, and/or minimum qualifications required of an employee assigned to this position.NOTE: You may be required to take a timed online assessment once you complete an online profile. If you need to take the assessment, you will either be directed to do immediately or you will receive an email with instructions on how to access the assessment within the next few days. Please ensure that your email address is accurate on our system, and please note that the assessment invitation may go into your spam folder rather than to your inbox. The assessment will require 45-60 minutes of uninterrupted time to complete.
PT Teller (20 Hours) Fullerton Branch
Details: Position Responsibilities:• Engages the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi• Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing• Listens carefully to the client and be willing to assist with any client questions or problems• Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed• Shows initiative, empathy and proactivity to prevent and handle problems• Executes effectively all service and referral routines to deepen client relationships• Adheres to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets• Proactively educates clients on utilizing available access channels (ex: ATM, Online and Telephone Banking)• Continuously learns new and existing products through sales aids (features, benefits, fees, etc.)• Is knowledgeable about the client’s accounts and business with the bank The information listed within this Description summary is intended to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive account of all the responsibilities, and/or minimum qualifications required of an employee assigned to this position.NOTE: You may be required to take a timed online assessment once you complete an online profile. If you need to take the assessment, you will either be directed to do immediately or you will receive an email with instructions on how to access the assessment within the next few days. Please ensure that your email address is accurate on our system, and please note that the assessment invitation may go into your spam folder rather than to your inbox. The assessment will require 45-60 minutes of uninterrupted time to complete.
PT Teller (20 Hours) Anaheim Downtown Branch
Details: Position Responsibilities: • Engages the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi • Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing • Listens carefully to the client and be willing to assist with any client questions or problems • Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed • Shows initiative, empathy and proactivity to prevent and handle problems • Executes effectively all service and referral routines to deepen client relationships • Adheres to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets • Proactively educates clients on utilizing available access channels (ex: ATM, Online and Telephone Banking) • Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) • Is knowledgeable about the client’s accounts and business with the bank The information listed within this Description summary is intended to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive account of all the responsibilities, and/or minimum qualifications required of an employee assigned to this position. NOTE: You may be required to take a timed online assessment once you complete an online profile. If you need to take the assessment, you will either be directed to do immediately or you will receive an email with instructions on how to access the assessment within the next few days. Please ensure that your email address is accurate on our system, and please note that the assessment invitation may go into your spam folder rather than to your inbox. The assessment will require 45-60 minutes of uninterrupted time to complete
